Operating Instructions Digital Cordless Phone Model No. KX-TGC210FX KX-TGC212FX Digital Cordless Answering System Model No. KX-TGC220FX Model shown is KX-TGC210. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 27).
Table of Contents Introduction Answering system settings .........................34 Model composition .......................................3 Accessory information ..................................3 General information ......................................4 Useful Information Important Information For your safety .............................................6 Important safety instructions ........................7 For best performance ...................................7 Other information ..........
Introduction Model composition n KX-TGC210 series n KX-TGC220 series R Model shown is KX-TGC210. R Model shown is KX-TGC220. Base unit Handset Part No. Part No. KX-TGC210 KX-TGC210 KX-TGCA20 1 KX-TGC212 KX-TGC210 KX-TGCA20 2 KX-TGC220 KX-TGC220 KX-TGCA20 1 Series Model No. KX-TGC210 series KX-TGC220 series Quantity Accessory information Supplied accessories Quantity No.
Introduction A B C D E F Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Rechargeable batteries DECT repeater *1 Model number HHR-4MVE or HHR-4MY*1 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset KX-A405 Replacement batteries may have a different capacity from that of the supplied batteries. Other information R Design and specifications are subject to change without notice.
Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5 TGC210_212_220FX_(en-en)_140714_ver.110.
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS Battery R We recommend using the batteries noted on page 4.
Important Information should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit*1: Standby: Approx. 0.52 W Maximum: Approx. 2.7 W Base unit*2: Standby: Approx. 0.54 W Maximum: Approx. 2.7 W Charger: Standby: Approx. 0.12 W Maximum: Approx. 1.
Getting Started n Charger Setting up A Connect the AC adaptor plug to the unit until you hear a click. Connections B Connect the AC adaptor to the power outlet. n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the telephone line jack until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Getting Started Battery charging Note for battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully charged” is displayed. R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords.
Getting Started M N (Intercom) R This feature is not available for single handset models. Charge contacts Controls Handset F G n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows. Symbol A H B C I D J E K A N Meaning MDN Up M N MCN Down MWN MFN Left MTN MEN Right M – MDN, MCN, MFN, or MEN: Scroll through various lists and items.
Getting Started M N (Locator) R You can locate a misplaced handset by pressing M N. n KX-TGC220 series: page 3 A B Item Meaning The line is in use. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. C Missed call*2 (page 29) The base unit transmission power is set to “Low”. (page 15) The LCD backlight is off. (page 23) D E R When displayed next to the battery icon: Answering system is on.
Getting Started *1 *2 *3 *4 KX-TGC212 Caller ID subscribers only KX-TGC220 series: page 3 Voice mail subscribers only Turning the power on/off Press M N for about 2 seconds. Handset soft key icons Icon Action Returns to the previous screen or outside call. Displays the menu. OK Accepts the current selection. Makes a call. (page 16) Temporarily turns off the ringer for incoming calls. (page 16) Language setting Display language 1 2 M 3 M N#110 MbN: Select your desired language.
Getting Started 3 Record a greeting message. a MnN a M N 3 MOKN a M N Other settings One touch eco mode When the handset is on the base unit, the base unit transmission power is reduced up to 99.9 % if only one handset is registered. Even when the handset is not on the base unit or several handsets are registered, the base unit transmission power in standby mode can be reduced up to 90 % by activating one touch eco mode. You can turn on/off one touch eco mode by just pressing MR/ECON.
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a PBX: Making calls 1 2 3 1 2 Lift the handset and dial the phone number. R To correct a digit, press MCN. M N N or When you finish talking, press M place the handset on the base unit or charger. Dial the phone number and press MZN. When you finish talking, press M N. Note: R To switch back to the receiver, press MZN/ M N.
Making/Answering Calls 3 To release hold, press M N. Call share Note: R After holding for 10 minutes, the call is disconnected. Available for: KX-TGC212 You can join an existing outside call. N when To join the conversation, press M the other handset is on an outside call. Note: R To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 23). Mute 1 2 Press M N during a call. To return to the call, press M N.
Making/Answering Calls Intercom Available for: KX-TGC212 Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press M N, then press M N. Making an intercom call 1 2 M N When you finish talking, press M N. Answering an intercom call 1 2 Press M N or M N to answer the page. When you finish talking, press M N.
Phonebook Phonebook You can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook. Important: R All entries can be shared by any registered handset. 4 MWN a M N MbN: “New Entry” a MOKN Enter the party’s name. a MOKN R You can change the character entry mode by pressing MR/ECON (page 36). Enter the party’s phone number. a MOKN 2 times a M N Storing a redial list number to the phonebook 1 2 3 M N Editing entries 1 2 3 4 Find the desired entry (page 19).
Phonebook PIN that you have stored in the phonebook, without having to dial manually. 1 2 3 4 During an outside call, press M N. MbN: “Phonebook” a MOKN MbN: Select the desired entry. N (right soft key) to dial the Press M number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 16).
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 M N 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. a MOKN n Using the direct command code 1 M N a Enter the desired code. Example: Press M N#101. 2 Select the desired setting. a MOKN Note: R R R R To exit the operation, press M N.
Programming Sub-menu 1 Sub-menu 2 Settings Code Answer On*2 – – #327 31 Answer Off*2 – – #328 31 Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Memo Alarm Alarm1-3 – Time Adjustment*2, *4 Main menu: Settings – Set Date/Time*2 Code – #101 14 Once Daily Weekly #720 25 Caller ID #226 – “Intercom”*5 Operation Code Paging the desired unit.
Programming Sub-menu 1 Sub-menu 2 Speed Dial – Settings Code – #261 20 Eco Setup Transmission Power*2 Low #725 15 Display Setup Backlight Off #276 – Contrast (Display contrast) Level 1-4 <2> #145 – Off #165 – Keytones*9 – Call Restrict*2 – Auto Talk*10 – Line Setup Dial Mode*2 #256 27 On – #200 16 Pulse #120 15 #121 17 Recall/Flash*2, *11, *12 900 msec. 700 msec. <600 msec.> 400 msec. 300 msec. 250 msec. 200 msec. 160 msec.
Programming Main menu: “Caller List” Operation Code Viewing the caller list.
Programming *12 The default setting will be as follows if you select the following regional codes when changing the unit’s region setting (page 27): “Česká rep.” = “100 msec.” “Slovensko” = “100 msec.” *13 To prevent other users from joining your conversations with outside callers, turn this feature on. *14 KX-TGC210 series: page 3 Alarm An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm.
Programming When a call is received, the unit does not ring while the caller is being identified. If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call. Important: R Rejected calls are logged in the caller list. Storing unwanted callers Storing a single phone number Important: R You must include the area code when storing phone numbers in the call block list.
Programming handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” or “Handset 2” is displayed. 1 2 3 4 M N#104 4 5 6 M N#132 Enter the current 4-digit base unit PIN (default: “0000”). 3 MOKN Enter the new 4-digit base unit PIN. a MOKN 4 MbN: “Yes” a MOKN a M MbN: Select the desired setting.
Programming Setting the repeater mode 1 2 M N#138 MbN: Select the desired setting. a MOKN N aM Registering the DECT repeater (KX-A405) to the base unit Note: R Please use a repeater that has not yet been registered to another unit. If the repeater is registered to another unit, deregister it first, referring to the Installation Guide for the DECT repeater. 1 Base unit: Press and hold M 2 DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light the green.
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the caller list. Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller information is displayed.
Caller ID Service Erasing all caller information 1 2 M N M N a MbN: “Yes” a MOKN a M N 30 TGC210_212_220FX_(en-en)_140714_ver.110.
Answering System Answering system Turning the answering system on/off Available for: KX-TGC220 series (page 3) The answering system is preset to on. The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 35). Important: R Make sure the unit’s date and time setting is correct (page 14).
Answering System pre-recorded greeting asking callers to leave a message. – If the message recording time (page 35) is set to “Greeting Only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.
Answering System Key Operation 0 Turn answering system off *4*3 Erase currently playing message *5 Erase all messages *6 Reset to a pre-recorded greeting message *1 1 2 If pressed within the first 5 seconds of a message, the previous message is played. To resume playback: MbN: “Play” a MOKN You can also erase as follows: M N a MbN: “Erase” a MOKN a MbN: “Yes” a MOKN *2 *3 Calling back (Caller ID subscribers only) 1 2 Press M N during playback.
Answering System Key Operation *5 Erase all messages *6 Reset to a pre-recorded greeting message (during greeting message playback) *# End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. Turning on the answering system remotely 1 Let the phone ring 9 times. R A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. R The greeting message is played back.
Answering System so, contact your service provider/ telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 Minutes”. 1 2 M N#305 MbN: Select the desired setting. a MOKN N aM Selecting “Greeting Only” You can select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting Only” in step 2 on “Caller’s recording time”, page 35.
Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. is displayed on the handset if message indication service is When you have new messages, available.
Useful Information Alphabet character table (ABC) z 1 2 3 4 5 6 7 8 9 y 3 4 5 6 7 8 9 y 4 5 6 7 8 9 y 4 5 6 7 8 9 y 7 8 9 y Numeric entry table (0-9) z 1 2 Greek character table ( z 1 2 ) 3 Extended 1 character table ( z 1 2 ) 3 R The following are used for both uppercase and lowercase: Extended 2 character table ( z 1 2 3 ) 4 5 6 37 TGC210_212_220FX_(en-en)_140714_ver.110.
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( z 1 2 ) 3 4 5 6 7 8 9 y Error messages Display message Cause/solution Base no power or No link. Reconnect AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been cancelled.
Useful Information General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. R R R R The handset display is blank. R The handset is not turned on. Turn the power on (page 14). I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.
Useful Information Problem Cause/solution I fully charged the batteries, but – still flashes or – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 10). Making/answering calls, intercom Problem is displayed. Cause/solution R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.
Useful Information Problem Cause/solution Caller information is slow to display. R Depending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 22). R Move closer to the base unit. Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 22).
Useful Information Registering a handset to the base unit 1 Handset: M N#130 2 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M (KX-TGC212) 3 N again to stop, then repeat this step. Handset: MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”). a MOKN R If you forget your PIN, contact an authorised service centre. Deregistering a handset 1 2 3 M N#131 R All handsets registered to the base unit are displayed.
Index N P Index A B C D E F H I K M Alarm: 25 Answering calls: 16 Answering system: 31 Call screening: 34 Erasing messages: 32, 33 Greeting message: 31 Greeting only: 35 Listening to messages: 32, 33 Number of rings: 34 Recording time: 35 Remote access code: 33 Remote operation: 33 Turning on/off: 31 Auto talk: 16, 23 Base unit Resetting: 27 Battery: 10, 11 Call restriction: 27 Call share: 17 Call waiting: 17 Call Waiting Caller ID: 17 Caller ID service: 29 Caller list: 29 Chain dial: 19 Character en
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