Operating Instructions Digital Cordless Phone Model No. KX-TGC210 KX-TGC212 KX-TGC213 Digital Cordless Answering System Model No. KX-TGC220 KX-TGC222 R Model shown is KX-TGC210. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 45. For assistance, visit our Web site: http://shop.panasonic.
Table of Contents Introduction Useful Information Model composition .......................................3 Accessory information ..................................3 Voice mail service ......................................34 Wall mounting (Charger only) ....................35 Error messages ..........................................36 Troubleshooting .........................................37 FCC and other information .........................42 Important Information For your safety .................
Introduction Model composition n KX-TGC210 series n KX-TGC220 series R Model shown is KX-TGC212. R Model shown is KX-TGC222. Base unit Handset Part No. Part No. KX-TGC210 KX-TGC210 KX-TGCA20 1 KX-TGC212 KX-TGC210 KX-TGCA20 2 KX-TGC213 KX-TGC210 KX-TGCA20 3 KX-TGC220 KX-TGC220 KX-TGCA20 1 KX-TGC222 KX-TGC220 KX-TGCA20 2 Series Model No. KX-TGC210 series KX-TGC220 series Quantity Accessory information Supplied accessories Quantity No.
Introduction A B C D E Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 49). Accessory item Order number Rechargeable batteries HHR-4DPA*1 R To order, please visit http://shop.panasonic.com/support Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset T-adaptor KX-J66 Range extender KX-TGA405*2 *1 *2 Replacement batteries may have a different capacity from that of the supplied batteries.
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Battery R We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Important Information R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product.
Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit*1: Standby: Approx. 0.6 W Maximum: Approx. 3.2 W Base unit*2: Standby: Approx. 0.7 W Maximum: Approx. 3.5 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.
Getting Started n Charger Setting up A Connect the AC adaptor to the power outlet. Connections n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor PNLV226.
Getting Started Battery charging Note for battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully charged” is displayed. R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords.
Getting Started Controls Handset F G A H B n Control type Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. (Volume: MDN or MCN): Adjust the – receiver or speaker volume while talking. – MFN : View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list.
Getting Started n KX-TGC220 series: page 3 A B C Item Meaning Z Speakerphone is on. (page 14) Ringer volume is off. (page 14) Silent mode is on. (page 24) Call sharing mode is off. (page 23) Alarm is on. (page 24) Handset number Battery level Blocked call (page 25) D E F G HI Charge contacts Speaker MjN/MkN (VOL.
Getting Started of the answering system. The default setting is “English”. 1 2 3 MMENUN#112 MbN: Select the desired setting. Dialing mode MSAVEN a MOFFN If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. Date and time 1 2 3 4 5 6 Other settings MMENUN#101 Enter the current month, date, and year by selecting 2 digits for each.
Making/Answering Calls Example: If you need to dial the line access number “9” when making outside calls with a PBX: Making calls 1 2 3 Lift the handset and dial the phone number. R To correct a digit, press MCLEARN. M N When you finish talking, press MOFFN or place the handset on the base unit or charger. 1 2 9 a MDN (Pause) Dial the phone number. a M Using the speakerphone Answering calls 1 2 1 Dial the phone number and press MZN. When you finish talking, press MOFFN.
Making/Answering Calls Useful features during a call Hold 1 2 3 Press MMENUN during an outside call. MbN: “Hold” a MSELECTN To release hold, press M N. Note: R After holding for 10 minutes, the call is disconnected. Mute 1 2 Press MMUTEN during a call. To return to the call, press MMUTEN. Note: R MMUTEN is a soft key visible on the display during a call.
Making/Answering Calls MbN: Select the desired unit. a MSELECTN 2 Wait for the paged party to answer. R If the paged party does not answer, N to return to the outside press M call. 3 To complete the transfer: Press MOFFN. To establish a conference call: MMENUN a MbN: “Conf.” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conf.
Phonebook Phonebook You can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group. Important: R All entries can be shared by any registered handset. Key Character 8 T U V 8 t u v 8 W X Y Z 9 w x y z 9 9 0 0 # # Enter the party’s phone number. a MOKN R To enter another character that is located on the same dial key, first press MEN to move the cursor to the next space.
Phonebook 4 5 6 MbN: “Save CID” a MSELECTN MbN: “Phonebook” a MSELECTN Continue from step 3, “Editing entries”, page 18. 3 Groups Groups can help you find entries in the phonebook quickly and easily. You can change the names of groups assigned for phonebook entries (“Friends”, “Family”, etc.). By assigning different ringer tones for different groups of callers, you can identify who is calling (ringer ID), if you have subscribed to Caller ID service.
Phonebook 2 3 4 MbN: “Phonebook” a MSELECTN MbN: Select the desired entry. Press MCALLN to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 14). R If you have rotary/pulse service, you need to press * (TONE) before pressing MMENUN in step 1 to change the dialing mode temporarily to tone.
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 MMENUN 2 3 4 Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting. a MSAVEN n Using the direct command code 1 MMENUN a Enter the desired code. Example: Press MMENUN#101. 2 Select the desired setting. a MSAVEN Note: R To exit the operation, press MOFFN.
Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Ring count*2 2-7 rings <4 rings> Toll saver #211 32 Recording time*2 1 min <3 min> Greeting only*3 #305 33 Remote code*2 <111> #306 31 Screen call Off #310 32 Answer on*2 – – #327 29 Answer off*2 – – #328 29 Main menu: “V.M. access” (V.M.: Voice mail) Operation Code Listening to voice mail messages. #330 Main menu: “Intercom” Operation Code Paging the desired unit.
Programming Sub-menu 1 Sub-menu 2 Set date & time Date and time*2 Settings Code – #101 13 Alarm Once Daily #720 24 Time adjustment*2, *4 Manual #226 – 26 Handset name – – #104 Call block*2 – – #217 25 First ring*2 Off #173 25 Block w/o num*2, *3 (Block calls without phone number) On #240 25 Speed dial – – #261 19 Voice mail Store VM access#*2 (VM: Voice mail) – #331 34 Off #332 34 VM tone detect*2 LCD contrast (Display cont
Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line Set dial mode*2 Pulse #120 13 Set flash time*2, *8 900 ms <700 ms> 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms 90 ms 80 ms #121 15 Set line mode*2, *9 A #122 – Off #194 15 26 – Call sharing*2 Registration Change language Main menu: Register handset – #130 Deregistration*3 – #131 26 Display Español #110 12 Voice prompt*1, *2 Español #112 12 “Customer support” Ope
Programming *8 *9 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the waiting call. Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good.
Programming 8 MSAVEN a MOFFN n By entering phone numbers: Call block This feature allows the unit to reject calls when: – the unit receives a call from a phone number stored in the call block list as unwanted (“Storing unwanted callers”, page 25). – the unit receives a call without phone number (“Blocking incoming calls that have no phone number”, page 25). When a call is received, the unit rings briefly*1 while caller information is being received.
Programming without phone number feature is turned on. To turn the feature off: MERASEN a MCN a MSAVEN a MOFFN Other programming 2 Base unit: Press and hold MLOCATORN for about 5 seconds. R If all registered handsets start ringing, press MLOCATORN again to stop, then repeat this step. 3 Handset: Press MOKN, then wait until a long beep sounds. Changing the handset name Each handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets.
Caller ID Service Using Caller ID service Caller list Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Important: R Make sure the unit’s date and time setting is correct (page 13). Caller ID features When an outside call is being received, the caller information is displayed.
Caller ID Service For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each unit (page 22). The default setting is “On”.
Answering System Answering system Handset 1 To turn on: MMENUN#327 To turn off: MMENUN#328 2 MOFFN Available for: KX-TGC220 series (page 3) The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 33). Important: R Make sure the unit’s date and time setting is correct (page 13).
Answering System Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message. 1 2 MMENUN#304 MYESN a MOFFN Playing back the greeting message 1 2 MMENUN#303 Erasing all messages Press MERASEN 2 times while the unit is not in use. Using the handset When new messages have been recorded, “New message” is displayed.
Answering System Key Operation *6 Reset to a pre-recorded greeting message *1 *2 *3 If pressed within the first 5 seconds of a message, the previous message is played. To resume playback: MbN: “Playback” a MSELECTN You can also erase as follows: MPAUSEN a MbN: “Erase” a MSELECTN a MbN: “Yes” a MSELECTN Calling back (Caller ID subscribers only) 1 2 Press MPAUSEN during playback.
Answering System Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
Answering System R To use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does.
Useful Information To erase the voice mail access number Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
Useful Information Note: R You can also use the MVMN soft key, if displayed, to play new voice mail messages. R If the handset still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. Wall mounting (Charger only) Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Drive the screws (1) (not supplied) into the wall. 2 27.
Useful Information Error messages Display message Cause/solution Base no power or No link. Re-connect base AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 26). Busy R The called unit is in use. R Other units are in use and the system is busy. Try again later.
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work.
Useful Information Problem Cause/solution I fully charged the batteries, but still flashes, – – is displayed, or – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 9). Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.
Useful Information Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
Useful Information Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 29). R The message memory is full. Erase unnecessary messages (page 30). R The recording time is set to “Greeting only”. Change the setting (page 33). R Your service provider/telephone company’s voice mail service may be answering your calls before the unit’s answering system can answer your calls.
Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.
Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
Useful Information manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
Useful Information Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil T TIA-1083 44 For assistance, please visit http://shop.panasonic.com/support TGC2xxUS(en)_0223_ver301.
Guía Rápida Española Guía Rápida Española Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés) TGC2xxUS(en)_0223_ver301.
Guía Rápida Española 46 Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés) TGC2xxUS(en)_0223_ver301.
Guía Rápida Española Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés) TGC2xxUS(en)_0223_ver301.
Guía Rápida Española Operaciones básicas Sistema contestador de llamadas (auricular: serie KX-TGC220) Para escuchar mensajes nuevos: {REPRO.} o {MENU} (323 Para escuchar todos los mensajes: {MENU} (324 Para escuchar mensajes Preguntas frecuentes Pregunta Causa y solución ¿Por qué aparece _? L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.
Appendix Customer services Shop Accessories! for all your Panasonic gear Go to hp://shop.panasonic.com/support Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Baeries, Backup Chargers & more… Customer Services Directory For Product Informa!on, Opera!ng Assistance, Parts, Owner’s Manuals, Dealer and Service info go to hp://shop.panasonic.
Appendix Limited Warranty (ONLY FOR U.S.A.
Appendix Limited Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
Index Index # A B C D E F G H 3-way conference: 15 Additional handset: 26 Alarm: 24 Answering calls: 14 Answering system Call screening: 32 Erasing messages: 30, 31, 32 Greeting message: 29 Greeting only: 33 Listening to messages: 30, 31 Number of rings: 32 Recording time: 33 Remote access code: 31 Remote operation: 31 Ring count: 32 Toll saver: 32 Turning on/off: 29 Auto talk: 14, 22 Battery: 9, 10 Booster (Clarity booster): 15 Call block: 25 First ring: 25 Call share: 15, 23 Call waiting: 15 Call Wai
Notes 53 TGC2xxUS(en)_0223_ver301.
Notes 54 TGC2xxUS(en)_0223_ver301.
Notes 55 TGC2xxUS(en)_0223_ver301.
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://shop.panasonic.com/support L FAQ and troubleshooting hints are available.
