TG862xE(e).book Page 1 Thursday, March 17, 2011 11:40 AM Operating Instructions Premium Digital Telephone with built in Answering System and TFT Colour Display Model No. KX-TG8621E KX-TG8622E KX-TG8623E Model shown is KX-TG8621. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID and SMS.
TG862xE(e).book Page 2 Thursday, March 17, 2011 11:40 AM Table of Contents Introduction SMS (Short Message Service) Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . 5 Using SMS . . . . . . . . . . . . . . . . . . . . 41 Turning SMS on/off. . . . . . . . . . . . . . 41 Storing SMS message centre numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Registering mailboxes . . . . . . . . . .
TG862xE(e).book Page 3 Thursday, March 17, 2011 11:40 AM Introduction Model composition Series Model No. KX-TG8621 series *1 Base unit Handset Part No. Part No. Quantity KX-TG8621 KX-TGA860 1 KX-TG8622 KX-TG8621 KX-TGA860 2 KX-TG8623 KX-TG8621 KX-TGA860 3 KX-TG8621 *1 Feature differences: Intercom calls and the internal baby monitor feature are only available between handsets by purchasing and registering one or more optional handsets (page 4).
TG862xE(e).book Page 4 Thursday, March 17, 2011 11:40 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable batteries HHR-4NGE (P03P) or HHR-4MRE (P03I)*1 DECT repeater KX-A405 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset *1 Replacement batteries may have a different capacity from that of the supplied batteries.
TG862xE(e).book Page 5 Thursday, March 17, 2011 11:40 AM Introduction L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details. General information L This equipment is designed for use on the U.K. and Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd.
TG862xE(e).book Page 6 Thursday, March 17, 2011 11:40 AM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG862xE(e).book Page 7 Thursday, March 17, 2011 11:40 AM Important Information Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries.
TG862xE(e).book Page 8 Thursday, March 17, 2011 11:40 AM Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. return L This product can store your private/ confidential information.
TG862xE(e).book Page 9 Thursday, March 17, 2011 11:40 AM Important Information ■ Power consumption: Base unit: Standby: Approx. 0.4 W Maximum: Approx. 0.8 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.8 W ■ Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Helpline Tel. No.: U.K.
TG862xE(e).book Page 10 Thursday, March 17, 2011 11:40 AM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PNLV226E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit “Click” Use only the supplied telephone line cord. (DSL/ADSL filter*) To telephone line Hook (220-240 V AC, 50/60 Hz) L When the date and time setting is displayed, see page 15.
TG862xE(e).book Page 11 Thursday, March 17, 2011 11:40 AM Getting Started Note when setting up Battery level Icon Battery level Note for connections & High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG862xE(e).book Page 12 Thursday, March 17, 2011 11:40 AM Getting Started Controls Handset A F G B H C D I E J K ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items. – {^} or {V}: Adjust the receiver or speaker volume while talking. – {<} (y: Caller list): View the caller list. – {>} (R: Redial): View the redial list.
TG862xE(e).book Page 13 Thursday, March 17, 2011 11:40 AM Getting Started Item Display Meaning & Battery level z Alarm is on. (page 30) 6 Equalizer is set. (page 19) Range status: The more bars visible, the closer the handset is to the base unit. x Privacy mode is on. (page 28) ~ Ringer volume is off. (page 27) _ Out of base unit range f x Paging, intercom mode Night mode is on. (page 31) Q Speakerphone is on. (page 17) 7 Blocked call*1 (page 32, 40) C The line is in use.
TG862xE(e).book Page 14 Thursday, March 17, 2011 11:40 AM Getting Started Handset soft key icons Icon Action ^ Returns to the previous screen or outside call. 1 Displays the menu. M Accepts the current selection. j Displays a previously dialled phone number. ] Makes a call. (page 17) L Temporarily turns off the ringer for incoming calls. (page 18) / Sets 24-hour or 12-hour clock format. (page 15) Z Switches the wallpaper to display with or without date and time.
TG862xE(e).book Page 15 Thursday, March 17, 2011 11:40 AM Getting Started minute of inactivity if the handset is not on the charger. Activate the handset display again by: – pressing {<} or {>} when on a call. – pressing {ic} at all other times. Turning the power on/off Date and time Important: L When you install the batteries for the first time, the handset may prompt you to set date and time. First press M, then proceed to step 2. 1 2 1 (middle soft key) (1)1 3 Enter the current hour and minute.
TG862xE(e).book Page 16 Thursday, March 17, 2011 11:40 AM Getting Started i is shown on the handset display instead of w. – When the one touch eco mode is off: “Normal” is temporarily displayed and i goes off from the handset display. Note: L When there is another cordless phone nearby and it is in use, the base unit transmission power may not be reduced. L Activating one touch eco mode reduces the range of the base unit in standby mode.
TG862xE(e).book Page 17 Thursday, March 17, 2011 11:40 AM Making/Answering Calls indicator flashes. To cancel, press {ic}. Making calls 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press ^. When you finish talking, press {ic} or place the handset on the charger. 1 Dial the phone number and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {ic}. Note: L For best performance, use the speakerphone in a quiet environment.
TG862xE(e).book Page 18 Thursday, March 17, 2011 11:40 AM Making/Answering Calls Auto talk You can answer calls simply by lifting the handset off the charger. You do not need to press {C}. To turn this feature on, see page 27. Adjusting the handset ringer volume ■ While the handset is ringing for an incoming call: Press {^} or {V} repeatedly to select the desired volume. ■ Programming the volume beforehand: 1 2 3 While mute is turned on, you can hear the other party, but the other party cannot hear you.
TG862xE(e).book Page 19 Thursday, March 17, 2011 11:40 AM Making/Answering Calls Note: L Please contact your service provider/ telephone company for details and availability of this service in your area. Handset equalizer This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. 1 2 3 4 Press 1 while talking. {r}: “Equalizer” s M {r}: Select the desired setting. Press M to exit.
TG862xE(e).book Page 20 Thursday, March 17, 2011 11:40 AM Phonebook Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 500 names and phone numbers, and assign each phonebook entry to the desired category.
TG862xE(e).book Page 21 Thursday, March 17, 2011 11:40 AM Phonebook entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. 3 {r}: Scroll through the phonebook if necessary. s {C} 4 {r}: Select the desired phone number. s {C} Searching by query You can narrow down the search to enter the first characters of a name.
TG862xE(e).book Page 22 Thursday, March 17, 2011 11:40 AM Phonebook Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press l to add pauses after the number and PIN as necessary (page 17). Copying phonebook entries 6 {ic} Copying all entries 1 2 3 4 n (left soft key) s 1 {r}: “Copy All” s M {r}: Select the handset you want to send the phonebook entry to. s M L When all entries have been copied, “Completed” is displayed.
TG862xE(e).book Page 23 Thursday, March 17, 2011 11:40 AM Speed Dial edited entry does not transfer to the speed dial key. Speed dial You can assign 1 phone number to each of the dial keys (1 to 9) on the handset. Adding a phone numbers to a speed dial key 1 Press and hold the desired speed dial key (1 to 9). s m 2 3 Enter the party’s name (16 characters max.). s M L You can change the character entry mode by pressing / (page 59). Enter the party’s phone number (24 digits max.).
TG862xE(e).book Page 24 Thursday, March 17, 2011 11:40 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. ■ Scrolling through the display menus 1 2 3 4 1 (middle soft key) Press {V}, {^}, {>}, or {<} to select the desired main menu. s M Press {V} or {^} to select the desired item from the next sub-menus. s M Press {V} or {^} to select the desired setting.
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TG862xE(e).book Page 27 Thursday, March 17, 2011 11:40 AM Programming Main menu: E “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code + Ringer Setup Ringer Volume*6 0–6: Off–6 <6> #160 18 Ringtone*7, *8 #161 – Night Mode – On/Off 1: On 0: #238 31 Night Mode – Start/End <23:00/06:00> #237 31 Night Mode – Ring Delay 1: 30 sec. 2: <60 sec.> 3: 90 sec. 4: 120 sec.
TG862xE(e).book Page 28 Thursday, March 17, 2011 11:40 AM Programming Sub-menu 1 Sub-menu 2 Settings Code + Line Setup Recall/Flash*1, *13 0: 900 msec. 1: 700 msec. 2: 600 msec. 3: 400 msec. 4: 300 msec. 5: 250 msec. *: 200 msec. #: 160 msec. 6: 110 msec. 7: <100 msec.> 8: 90 msec. 9: 80 msec. #121 18 Privacy Mode*1, – 1: On 0: #194 – Base Unit PIN*1 – <0000> #132 32 Repeater Mode*1 – 1: On 0: #138 37 #130 36 *14 Register – Register H.set (H.
TG862xE(e).book Page 29 Thursday, March 17, 2011 11:40 AM Programming *8 The preset melodies in this product are used with permission of © 2011 Copyrights Vision Inc. *9 You can set the wallpaper to display with or without date and time by pressing Z. The default setting is with date and time displayed. *10You can set the handset display backlight while on charge. – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging.
TG862xE(e).book Page 30 Thursday, March 17, 2011 11:40 AM Programming Special programming 6 Enter a text memo (30 characters max.; page 59). s M 7 {r}: Select the desired alarm tone. sM L We recommend selecting a different ringer tone from the one used for outside calls. 8 {r}: Select the desired snooze setting. s M 9 M s {ic} L When the alarm is set, z is displayed. Alarm An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function).
TG862xE(e).book Page 31 Thursday, March 17, 2011 11:40 AM Programming L If you have set the alarm, the alarm sounds even if the night mode is turned on. Turning night mode on/off 1 2 3 1 (middle soft key) (241 3 M s {ic} {r}: Select the desired setting. s M L If you select “Off”, press {ic} to exit. Enter the desired hour and minute you wish to start this feature. s M L You can select 24-hour or 12hour clock format (“AM” or “PM”) by pressing /.
TG862xE(e).book Page 32 Thursday, March 17, 2011 11:40 AM Programming busy tone to the caller, and then disconnects the call. Important: L When the unit receives a call from a number that is stored in the call barred list, the call is logged in the caller list (page 40) with 7 after the call is disconnected. Storing unwanted callers You can store up to 30 phone numbers in the call barred list. Important: L You must store the phone number with an area code in the call barred list.
TG862xE(e).book Page 33 Thursday, March 17, 2011 11:40 AM Programming reveal the PIN to you. If you forget your PIN, see page 63. 1 2 1 (middle soft key) (132 3 Enter the new 4-digit base unit PIN. s M s {ic} Enter the current 4-digit base unit PIN (default: “0000”). Calendar/Schedule You can program 20 schedule alarms for each handset using the calendar. A schedule alarm sounds at the set time for 1 minute. A text memo can also be displayed for the schedule alarm.
TG862xE(e).book Page 34 Thursday, March 17, 2011 11:40 AM Programming 1 1 (middle soft key) s j s M 2 m s {r}: Select the desired entry. 3 4 5 1 s {r}: “Erase” s M {r}: “Yes” s M {ic} Erasing all entries L The monitored handset cannot be used with a Bluetooth headset. L If the unit is connected to a PBX system, you cannot set the baby monitor. L During the monitoring mode, battery consumption is faster than usual. We recommend leaving the monitored handset on the charger.
TG862xE(e).book Page 35 Thursday, March 17, 2011 11:40 AM Programming 5 {r}: Select the desired phone number. s M L “Baby Monitor” will be displayed. Note: L If you edit a phonebook entry which is assigned for monitoring, the edited entry does not transfer to the monitor. ■ By entering phone numbers: 1 2 3 1 (middle soft key) (268 {r}: “On” s M {r}: Select “External” to monitor from an outside line. s ~sm 4 Enter the desired name (16 characters max.; page 59).
TG862xE(e).book Page 36 Thursday, March 17, 2011 11:40 AM Programming Answering the baby monitor ■ When monitoring with a handset: Press {C} to answer calls. If you want to respond from the monitoring handset, press 1. L The monitoring handset will answer calls automatically when the auto intercom feature is set to “On” (page 53). Note: L If you receive an outside call when communicating with the monitored handset, you hear 2 tones. To answer the call, press {ic}, then press {C}.
TG862xE(e).book Page 37 Thursday, March 17, 2011 11:40 AM Programming 4 L The next step must be completed within 90 seconds. 2 {r}: Select the handset you want to cancel. s M Handset: M s Wait until “Base PIN” is displayed. s Enter the base unit PIN (default: “0000”). s M L If you forget your PIN, see page 63. L When the handset has been registered successfully, w is displayed. 3 {r}: “Yes” s M L A confirmation tone sounds. L The handset does not beep when cancelling its own registration.
TG862xE(e).book Page 38 Thursday, March 17, 2011 11:40 AM Programming Note: L After turning the repeater mode on or off, _ is displayed on the handset momentarily. This is normal and the handset can be used once w is displayed. Registering the DECT repeater (KXA405) to the base unit Note: L Please use a repeater that has not yet been registered to another unit. If the repeater is registered to another unit, deregister it first, referring to the Installation Guide for the DECT repeater.
TG862xE(e).book Page 39 Thursday, March 17, 2011 11:40 AM Caller ID Service operation is performed by one of the registered handsets: – Being replaced on the charger. – Pressing {ic}. Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed.
TG862xE(e).book Page 40 Thursday, March 17, 2011 11:40 AM Caller ID Service Caller list Important: L Only 1 person can access the caller list at a time. L Make sure the unit’s date and time setting is correct (page 15). Viewing the caller list and calling back 1 {<} (y) 2 Press {V} to search from the most recent call, or press {^} to search from the oldest call. L You can see the detailed information about the caller by pressing a when in multiple display mode. 3 To call back, press {C}.
TG862xE(e).book Page 41 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) Using SMS SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features. Important: L To use SMS features, you must: – subscribe to a Caller ID and/or an appropriate service such as SMS. – confirm that SMS is turned on. – confirm that the correct message centre numbers are stored.
TG862xE(e).book Page 42 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) number or dialling pause) to Message Centre 2. To use the caller list: {<} (y) s {r}: Select the party. s M 2 times To use the phonebook: n s {r}: Select the phonebook entry. s M s {r}: Select the desired phone number. s M 2 times L If you wish to send the message to the other party’s mailbox, enter the other party’s mailbox number after the destination phone number.
TG862xE(e).book Page 43 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) Editing/sending a saved message 1 1 (middle soft key) s e s M 2 To access the public mailbox: {r}: “Public” s M To access a private mailbox: {r}: Select the desired mailbox. s M s Enter its password. 3 4 {r}: “Send List” s M 5 To read a saved message, press {V} or {^} to select the message. s M To edit the message: 1 s {r}: “Edit Message” s M s Continue from step 4, “Writing and sending a new message”, page 42.
TG862xE(e).book Page 44 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) 4 Edit the destination phone number if necessary. s M 5 Continue from step 6, “Writing and sending a new message”, page 42. Editing/forwarding a message 1 While reading a received message, press 1. 2 3 {r}: “Edit Message” s M Continue from step 4, “Writing and sending a new message”, page 42. Erasing received messages 1 While reading a received message, press 1.
TG862xE(e).book Page 45 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the phonebook or redial list, the PBX line access number is deleted. The default setting is “Off”. 1 2 3 1 (middle soft key) (356 {r}: “On” s M Enter your PBX line access code and a dialling pause, if necessary.
TG862xE(e).book Page 46 Thursday, March 17, 2011 11:40 AM Answering System – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also record phone conversations (page 19).
TG862xE(e).book Page 47 Thursday, March 17, 2011 11:40 AM Answering System Recording your greeting message 1 1 (middle soft key) (3)2 2 {r}: “Yes” s M 3 After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30 seconds max.). 4 5 When new messages have been recorded, K is displayed on the handset with the total number of new messages.
TG862xE(e).book Page 48 Thursday, March 17, 2011 11:40 AM Answering System Operating the answering system 1 (middle soft key) s s s M Key Operation {^} or {V} Adjust the receiver or speaker volume (during playback) *3 To resume playback: {r}: “Play” s M *4 You can also erase as follows: W s {r}: “Yes” s M Calling back (Caller ID subscribers only) If caller information is received for the call, you can call the caller back while listening to a message.
TG862xE(e).book Page 49 Thursday, March 17, 2011 11:40 AM Answering System Important: L In order to operate the answering system remotely, you must first set a remote access code. 1 2 3 1 (middle soft key) (3)6 To turn on remote operation, enter the desired 3-digit remote access code. You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
TG862xE(e).book Page 50 Thursday, March 17, 2011 11:40 AM Answering System L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 48). provided by your service provider/ telephone company, please contact your service provider/telephone company to deactivate your voice mail service.
TG862xE(e).book Page 51 Thursday, March 17, 2011 11:40 AM Answering System Note: L When you select “Greeting Only”: – If you do not record your own message, the unit will play the prerecorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 47). Helpline Tel. No.: U.K.
TG862xE(e).book Page 52 Thursday, March 17, 2011 11:40 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG862xE(e).book Page 53 Thursday, March 17, 2011 11:40 AM Intercom/Locator Intercom Handset locator Intercom calls can be made between handsets in the same radio cell. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {ic}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. You can locate a misplaced handset by paging it. Making an intercom call 1 1 (middle soft key) s 4 2 {r}: Select the desired unit.
TG862xE(e).book Page 54 Thursday, March 17, 2011 11:40 AM Intercom/Locator To resume the conference: 1 s {r}: “Conference” s M Note: L If you want to return to the outside call after the paged party answers, press W. Answering a transferred call Press {C} to answer the page. 54 Helpline Tel. No.: U.K.
TG862xE(e).book Page 55 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices Using Bluetooth devices The handset is Bluetooth wireless technology compatible.
TG862xE(e).book Page 56 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices 5 6 7 Handset: When “Downloading Phonebook” is displayed: Go to step 6. When “Select Mode” menu is displayed: {r}: Select “Auto” or “Manual”. sM “Auto”: Download all entries from the mobile phone automatically. “Manual”: Copy the entries you selected. Some mobile phone may copy all entries automatically.
TG862xE(e).book Page 57 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices Panasonic Ni-MH battery performance during use of a Bluetooth headset When the batteries are fully charged, operating time of the handset using a Bluetooth headset varies depending on usage. – Continuous use of the headset: 5 hours max. – Not in use: 50 hours max. Important: L If you do not use a Bluetooth headset, it is better to turn off the Bluetooth setting to save the battery life of your handset (page 55).
TG862xE(e).book Page 58 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices Making calls After dialling the phone number using the handset, you can operate the call with your headset. Refer to your headset operating instructions for further details. Answering calls To answer a call, turn on your headset referring to your headset operating instructions. When you finish talking, turn off your headset referring to your headset operating instructions.
TG862xE(e).book Page 59 Thursday, March 17, 2011 11:40 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 59). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to erase all characters or numbers.
TG862xE(e).book Page 60 Thursday, March 17, 2011 11:40 AM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) (Not available for SMS) L The following are used for both uppercase and lowercase: Cyrillic character table (P) (Not available for SMS) 60 Helpline Tel. No.: U.K.
TG862xE(e).book Page 61 Thursday, March 17, 2011 11:40 AM Useful Information Error messages Display message Cause/solution Base no power or No link to base. Reconnect main base AC adaptor. L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset’s registration may have been cancelled. Re-register the handset (page 36).
TG862xE(e).book Page 62 Thursday, March 17, 2011 11:40 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. L Place the handset on the charger to turn on the handset. The unit does not work.
TG862xE(e).book Page 63 Thursday, March 17, 2011 11:40 AM Useful Information Programmable settings Problem Cause/solution The display is in a language I cannot read. L Change the display language (page 15). While programming, the display returns to standby mode. L A call matching an entry in the call barred list is being received. Wait and try again later. I cannot activate the eco mode. L You cannot set eco mode when you set the repeater mode “On”.
TG862xE(e).book Page 64 Thursday, March 17, 2011 11:40 AM Useful Information Making/answering calls, intercom Problem Cause/solution _ is displayed. L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L The handset is not registered to the base unit. Register it (page 36). L Activating one touch eco mode reduces the range of the base unit in standby mode. If required, turn eco mode off (page 15).
TG862xE(e).book Page 65 Thursday, March 17, 2011 11:40 AM Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
TG862xE(e).book Page 66 Thursday, March 17, 2011 11:40 AM Useful Information Problem Cause/solution “FE” is displayed. L An error occurred while sending the message. Try again. “E0” is displayed. L Your phone number is permanently withheld or you have not subscribed to the appropriate service. Contact your service provider/telephone company. Answering system Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 46).
TG862xE(e).book Page 67 Thursday, March 17, 2011 11:40 AM Useful Information Using Bluetooth devices Problem Cause/solution I cannot copy phonebook entries from my mobile phone. L Confirm that your mobile phone supports Bluetooth wireless technology. L Confirm that your mobile phone supports the Object Push Profile (OPP) or Phone Book Access Profile (PBAP) specification.
TG862xE(e).book Page 68 Thursday, March 17, 2011 11:40 AM Useful Information Bluetooth PIN Problem Cause/solution I cannot remember the PIN. L Change the PIN using the following method. 1 2 3 4 1 (middle soft key) (619 *7))) Enter the new 4-digit PIN. s M Enter the new 4-digit PIN again. s M s {ic} Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit.
TG862xE(e).book Page 69 Thursday, March 17, 2011 11:40 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
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TG862xE(e).book Page 72 Thursday, March 17, 2011 11:40 AM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.
