TG8231_8232.book Page 1 Thursday, July 19, 2007 3:22 PM Operating Instructions Expandable Digital Cordless Answering System Model No. KX-TG8231 with 2 Handsets Model No. KX-TG8232 Model shown is KX-TG8231. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider/ telephone company. Charge the handset batteries for 7 hours before initial use.
TG8231_8232.book Page 2 Thursday, July 19, 2007 3:22 PM Table of Contents Introduction Product information . . . . . . . . . . . . . . Accessory information . . . . . . . . . . . . Important safety instructions . . . . . . . For best performance . . . . . . . . . . . . Multi-unit Operation 3 3 5 7 Preparation Controls . . . . . . . . . . . . . . . . . . . . . . . 9 Displays. . . . . . . . . . . . . . . . . . . . . . 10 Connections . . . . . . . . . . . . . . . . . .
TG8231_8232.book Page 3 Thursday, July 19, 2007 3:22 PM Introduction Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG8232 KX-TG8231 Accessory information Supplied accessories Quantity No. Accessory item Order number 1 AC adaptor for base unit 2 Telephone line cord 3 KX-TG 8231B KX-TG 8232B PQLV207V 1 1 PQJA10075Z 1 1 Rechargeable batteries AAA (R03) size HHR-4DPA (Part No.
TG8231_8232.book Page 4 Thursday, July 19, 2007 3:22 PM Introduction Additional/replacement accessories Accessory item Order number 2 rechargeable nickel metal hydride (Ni-MH) batteries, AAA (R03) size HHR-4DPA Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KXTCA92, KX-TCA93, KX-TCA94, or KX-TCA95 T-adaptor KX-J66 Expanding your phone system You can expand the phone system by registering optional handsets to a single base unit.
TG8231_8232.book Page 5 Thursday, July 19, 2007 3:22 PM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a dry soft cloth for cleaning. 4.
TG8231_8232.book Page 6 Thursday, July 19, 2007 3:22 PM Introduction L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire.
TG8231_8232.book Page 7 Thursday, July 19, 2007 3:22 PM Introduction Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so.
TG8231_8232.book Page 8 Thursday, July 19, 2007 3:22 PM Introduction Routine care L To clean the product, use a dry soft cloth. The outer surface of the product can be scratched by wiping or rubbing with a hard cloth. L Do not use benzine, thinner, or any abrasive powder. 8 For assistance, please visit http://www.panasonic.
TG8231_8232.book Page 9 Thursday, July 19, 2007 3:22 PM Preparation Handset Controls A Base unit A I B J C D B B C D E K L F E G M H N O FG H I A B C D E F G H I J K J K Charge contacts Speaker {4} (ERASE) {^} (VOL.: Volume up) {s} (ANSWER ON) ANSWER ON indicator {7} (Repeat) {■} (STOP) {6} (Message) Message indicator {V} (VOL.
TG8231_8232.book Page 10 Thursday, July 19, 2007 3:22 PM Preparation Using the joystick The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up {^}, down {V}, left {<}, or right {>}. Adjusting the receiver or speaker volume Push the joystick up or down while talking. Displays Handset display items Item Meaning w Within range of a base unit L When flashing: Handset is searching for base unit (page 44). e Alarm is on.
TG8231_8232.book Page 11 Thursday, July 19, 2007 3:22 PM Preparation Icon Feature Charger (KX-TG8232) I Answering device L Use only the supplied Panasonic AC adaptor PQLV209. Initial settings C Hooks Customer support Fasten the AC adaptor cord to prevent it from being disconnected. Connections Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C).
TG8231_8232.book Page 12 Thursday, July 19, 2007 3:22 PM Preparation If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features do not function properly. 1 Press the notch on the handset cover firmly, and slide it in the direction of the arrow. 2 Insert the batteries negative (T) end first.
TG8231_8232.book Page 13 Thursday, July 19, 2007 3:22 PM Preparation Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery. Battery charge Place the handset on the base unit or charger for 7 hours before initial use. L While charging, “Charging” is displayed. When the batteries are fully charged, “Charge completed” is displayed.
TG8231_8232.book Page 14 Thursday, July 19, 2007 3:22 PM Preparation L After the handset is fully charged, displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the batteries. L The battery level may not be displayed correctly or the entire display may go blank after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for 7 hours.
TG8231_8232.book Page 15 Thursday, July 19, 2007 3:22 PM Preparation Voice guidance language You can select either “English” or “Español” as the voice guidance language of the answering system (page 30). The default setting is “English”. 1 {MENU} (center of joystick) 2 Select I by pushing the joystick in any direction. i {SELECT} 3 Push the joystick up or down to select “Settings”. i {SELECT} 4 Push the joystick up or down to select “Voice prompt”.
TG8231_8232.book Page 16 Thursday, July 19, 2007 3:22 PM Making/Answering Calls 2 {V}/{^}: Select the desired phone Making calls 1 Dial the phone number. L To correct a digit, press {CLEAR}. 2 Press {C}. 3 When you finish talking, press {OFF} or place the handset on the base unit or charger. number.
TG8231_8232.book Page 17 Thursday, July 19, 2007 3:22 PM Making/Answering Calls {9}, {*}, or {#}. (Any key talk feature) 2 When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L You can change the ringer tone (page 27). You can also adjust the handset ringer volume (page 27). Auto talk You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 28.
TG8231_8232.book Page 18 Thursday, July 19, 2007 3:22 PM Making/Answering Calls users to join your conversations, leave this feature off. The default setting is “Off”. 1 Press {MENU} during an outside call. 2 {V}/{^}: “On” or “Off”i {SELECT} L When this feature is turned on, ! is displayed. Note: L This feature will turn off after you hang up the call. 18 For assistance, please visit http://www.panasonic.
TG8231_8232.book Page 19 Thursday, July 19, 2007 3:22 PM Phonebook Handset phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers, assign each handset phonebook entry to the desired group. Key Character {4} G H I 4 g 4 {5} {6} {7} 1 {C} (left soft key) 2 {ADD} 3 Enter the party’s name (16 {8} characters max.). i {OK} 4 Enter the party’s phone number (24 {9} digits max.). i {OK} 5 {V}/{^}: Select the desired group.
TG8231_8232.book Page 20 Thursday, July 19, 2007 3:22 PM Phonebook group setting features are available for Caller ID subscribers (page 23). Searching by group Changing group names 1 {C} (left soft key) i {GROUP} 2 {V}/{^}: Select the desired group. 1 {C} (left soft key) i {MENU} 2 {V}/{^}: “Group” i {SELECT} 3 {V}/{^}: Select the desired group. i {SELECT} 4 {V}/{^}: “Group name” i {SELECT} 5 Edit name (10 characters max.
TG8231_8232.book Page 21 Thursday, July 19, 2007 3:22 PM Phonebook 3 {V}/{^}: “Erase all” i {SELECT} 4 {V}/{^}: “Yes” i {SELECT} 5 {V}/{^}: “Yes” i {SELECT} i {OFF} One touch dial Canceling a one touch dial assignment 1 Press and hold the desired one touch dial key ({1} to {9}).
TG8231_8232.book Page 22 Thursday, July 19, 2007 3:22 PM Phonebook Copying handset phonebook entries You can copy handset phonebook entries to the handset phonebook of another compatible Panasonic handset. Note: L Group settings for phonebook entries are not copied. Copying an entry 1 Find the desired entry (page 20). i {MENU} 2 {V}/{^}: “Copy” i {SELECT} 3 Select the handset to copy to by pressing the desired handset number ({1} – {6}). L When an entry has been copied, “Completed” is displayed.
TG8231_8232.book Page 23 Thursday, July 19, 2007 3:22 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service. Consult your service provider/ telephone company for details. Caller ID features When an outside call is being received, the calling party’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list by the most recent call to the oldest.
TG8231_8232.book Page 24 Thursday, July 19, 2007 3:22 PM Caller ID Service 4 {V}/{^}: Select the current setting of the group ringer tone. i {SELECT} 5 {V}/{^}: Select the desired ringer tone. i {SAVE} i {OFF} Changing group display colors If you select “No color ID”, the unit will use the display color you set on page 27 when calls from this group are received. The default is “No color ID”.
TG8231_8232.book Page 25 Thursday, July 19, 2007 3:22 PM Caller ID Service To activate this feature, you must edit an item in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be turned on or off (page 28). 3 {SAVE} 4 Edit the name if necessary (see the Note: L Phone numbers from the 4 most recently edited area codes are automatically edited.
TG8231_8232.book Page 26 Thursday, July 19, 2007 3:22 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 {MENU} (center of joystick) 2 Select “Menu icon” by pushing the joystick in any direction. i {SELECT} 3 Push the joystick up or down to select the desired item in the sub-menu. i {SELECT} L In some cases, you may need to select from a second sub-menu.
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TG8231_8232.book Page 28 Thursday, July 19, 2007 3:22 PM Programming Main menu Initial settings Sub-menu 1 Other settings * Customer support Sub-menu 2 Key tone*8 Page – Auto talk*9 17 Caller ID edit 24 – – 29 + *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time setting when caller information is received.
TG8231_8232.book Page 29 Thursday, July 19, 2007 3:22 PM Programming Off Turns alarm off. Press {SELECT} again, then press {OFF} to exit. Once The alarm sounds once at the set time. Enter the desired month and date. Daily An alarm sounds daily at the set time. 4 Set the desired time. i {OK} 5 {V}/{^}: Select the desired ringer tone. i {SELECT} L We recommend selecting a different ringer tone from outside call. 6 {V}/{^}: “Save” i {SELECT} i {OFF} L When the alarm is set, e is displayed.
TG8231_8232.book Page 30 Thursday, July 19, 2007 3:22 PM Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 15).
TG8231_8232.book Page 31 Thursday, July 19, 2007 3:22 PM Answering System Recording your greeting message You can record your own greeting message (2 minutes and 30 seconds max.). 1 {MENU} (center of joystick) i I i {SELECT} 2 {V}/{^}: “Record greeting” i {SELECT} 3 Hold the handset about 20 cm (8 inches) away and speak clearly into the microphone. 4 To stop recording, press {STOP}.
TG8231_8232.book Page 32 Thursday, July 19, 2007 3:22 PM Answering System Listening to messages using the handset When new messages have been recorded, “New message” is displayed. 1 {MENU} (center of joystick) i I i {SELECT} 2 {V}/{^}: “Play new msg.” or “Play all msg.” i {SELECT} 3 When finished, press {OFF}. Note: L To switch to the receiver, press {C}. Operating the answering system You can also operate the answering system by pressing dial keys on the handset.
TG8231_8232.book Page 33 Thursday, July 19, 2007 3:22 PM Answering System *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 You can also erase as follows: {ERASE} i {V}/{^}: “Yes” i {SELECT} Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations.
TG8231_8232.book Page 34 Thursday, July 19, 2007 3:22 PM Answering System 1 Dial your phone number from a Key Operation {1} Repeat message (during playback)*1 2 Let the phone ring 15 times.
TG8231_8232.book Page 35 Thursday, July 19, 2007 3:22 PM Answering System Ring count You can change the number of times the phone rings before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”. The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of 2nd ring when new messages have been recorded, or at the end of 4th ring when there are no new messages.
TG8231_8232.book Page 36 Thursday, July 19, 2007 3:22 PM Voice Mail Service Using Voice Mail service Voice Mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, the service provider/telephone company’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the service provider/telephone company, not your telephone.
TG8231_8232.book Page 37 Thursday, July 19, 2007 3:22 PM Multi-unit Operation Operating additional handsets Additional handsets Up to 6 handsets can be registered to the base unit. Important: L See page 4 for information on the available model. L Additional handsets will give you the freedom to, for example, have an intercom call with another handset while a third handset is on an outside call. Intercom Intercom calls can be made between handsets.
TG8231_8232.book Page 38 Thursday, July 19, 2007 3:22 PM Multi-unit Operation To establish a conference call: Press {CONF}. L To leave the conference, press {OFF}. The other parties can continue the conversation. Answering transferred calls Press {C} to answer the page. L After the paging party disconnects, you can talk to the outside caller. Transferring a call without speaking to the other handset user 1 During an outside call, press {TRANSFER}. i Press the desired handset number.
TG8231_8232.book Page 39 Thursday, July 19, 2007 3:22 PM Multi-unit Operation L To cancel a selected handset number, press the number again. The number stops flashing. 6 {V}/{^}: “Yes” i {SELECT} L A long beep will sound as each handset number disappears. 7 After “Deregistered” is displayed, press {OFF}. For assistance, please visit http://www.panasonic.
TG8231_8232.book Page 40 Thursday, July 19, 2007 3:22 PM Useful Information Belt clip Headset (optional) You can hang the handset on your belt or pocket using the supplied belt clip. Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 4. To attach the belt clip To remove the belt clip L Headset shown is KX-TCA86. 40 For assistance, please visit http://www.panasonic.
TG8231_8232.book Page 41 Thursday, July 19, 2007 3:22 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L The called handset is in use. L The handset you are calling is too far from the base unit. L There is no handset registered to the base unit matching the extension number you entered. L Other units are in use and the system is busy. Try again later. Error!! L Recording was too short.
TG8231_8232.book Page 42 Thursday, July 19, 2007 3:22 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit AC adaptor, then reconnect the base unit AC adaptor. General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly and fully charged (page 12). L Check the connections (page 11). L Unplug the base unit’s AC adaptor to reset the unit.
TG8231_8232.book Page 43 Thursday, July 19, 2007 3:22 PM Useful Information Problem Cause/solution I cannot program items. L Programming is not possible while either the base unit or another handset is being used. Try again later. While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit.
TG8231_8232.book Page 44 Thursday, July 19, 2007 3:22 PM Useful Information Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is not registered to the base unit. Register it (page 38). L The handset is too far from the base unit. Move closer. L The base unit AC adaptor is not connected. Check the connections. L You are using the handset or base unit in an area with high electrical interference.
TG8231_8232.book Page 45 Thursday, July 19, 2007 3:22 PM Useful Information Problem Cause/solution I cannot page the handset. L The called handset is too far from the base unit. L The called handset is in use. Try again later. Caller ID Problem Cause/solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your service provider/telephone company to subscribe.
TG8231_8232.book Page 46 Thursday, July 19, 2007 3:22 PM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
TG8231_8232.book Page 47 Thursday, July 19, 2007 3:22 PM Useful Information Problem Cause/solution I cannot operate the answering system remotely. L You are entering the wrong remote access code. If you forget the remote access code, store a new remote access code again (page 34). L Press each key firmly. L The answering system is turned off. Turn it on (page 34). L You are using a rotary/pulse telephone. Try again using a touch-tone phone.
TG8231_8232.book Page 48 Thursday, July 19, 2007 3:22 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG8231_8232.book Page 49 Thursday, July 19, 2007 3:22 PM Useful Information about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy.
TG8231_8232.book Page 50 Thursday, July 19, 2007 3:22 PM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Notice FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
TG8231_8232.book Page 51 Thursday, July 19, 2007 3:22 PM Useful Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Number of channels: 60 Duplex Channels ■ Frequency range: 1.92 GHz to 1.93 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■ Bit rate: 1,152 kbit/s ■ Modulation: GFSK (Gaussian Frequency Shift Keying) ■ RF transmission power: Approx.
TG8231_8232.book Page 52 Thursday, July 19, 2007 3:22 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
TG8231_8232.book Page 53 Thursday, July 19, 2007 3:22 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG8231_8232.book Page 54 Thursday, July 19, 2007 3:22 PM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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TG8231_8232.book Page 56 Thursday, July 19, 2007 3:22 PM If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactus 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.
