TG8100-8120E(e).book Page 1 Friday, March 3, 2006 10:34 AM Operating Instructions Digital Cordless Phone Model No. KX-TG8100 KX-TG8100E KX-TG8102E Digital Cordless Answering System Model No. KX-TG8120E KX-TG8122E This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider/telephone company. Charge the batteries for about 7 hours before initial use.
TG8100-8120E(e).book Page 2 Friday, March 3, 2006 10:34 AM Introduction Introduction Thank you for purchasing a new Panasonic digital cordless phone. For your future reference Attach or keep original receipt to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Note: L This equipment is designed for use on the UK and Republic of Ireland analogue telephone network.
TG8100-8120E(e).book Page 3 Friday, March 3, 2006 10:34 AM Table of Contents Preparation Accessory information . . . . . . . . . . . . . . .4 Important information . . . . . . . . . . . . . . . .5 Controls . . . . . . . . . . . . . . . . . . . . . . . . . .6 Displays . . . . . . . . . . . . . . . . . . . . . . . . . .7 Connections . . . . . . . . . . . . . . . . . . . . . . .9 Battery installation/replacement . . . . . . .10 Battery charge . . . . . . . . . . . . . . . . . . . .10 Screen saver mode . . .
TG8100-8120E(e).book Page 4 Friday, March 3, 2006 10:34 AM Preparation Accessory information Included accessories No. Accessory items Quantity KX-TG8100 KX-TG8120 KX-TG8102 KX-TG8122 1 AC adaptor for base unit Part No. PQLV207EZ (PQLV207E) 1 1 2 Telephone line cord Part No. PQJA87S or PQJA10180Z (for UK) 1 1 3 Rechargeable batteries AAA (R03) size Part No. HHR-55AAAB or HHR-4EPT 2 4 4 Handset cover*1 Part No. PQYNTG8100E 1 2 5 Charger Part No.
TG8100-8120E(e).book Page 5 Friday, March 3, 2006 10:34 AM Preparation Important information General L Use only the AC adaptor included with this product, noted on page 4. L Do not connect the AC adaptor to any AC outlet other than a standard 220–240 V AC outlet. L This product is unable to make calls when: – the portable handset battery(ies) need recharging or have failed. – there is a power failure. – the key lock feature is turned on.
TG8100-8120E(e).book Page 6 Friday, March 3, 2006 10:34 AM Preparation Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal. Controls Handset K L A This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste.
TG8100-8120E(e).book Page 7 Friday, March 3, 2006 10:34 AM Preparation Base unit (KX-TG8100/KX-TG8102) A B Displays Display icons Display icon Meaning w Within range of a base unit L When flashing: Handset is searching for base unit. (out of range of base unit, handset is not registered to base unit, no power on base unit) x Handset is accessing base unit. (intercom, paging, changing base unit settings, etc.) k Handset is on an outside call.
TG8100-8120E(e).book Page 8 Friday, March 3, 2006 10:34 AM Preparation Display icon Meaning -2- Base unit number (standby display setting, page 19) h New SMS message received*3 (page 29) j Your written SMS message is over 160 characters.*3 (page 28) m SMS memory is full.*3 L Line is being used by another handset. L Answering system is being used by another handset or the base unit.
TG8100-8120E(e).book Page 9 Friday, March 3, 2006 10:34 AM Preparation Connections Base unit When connecting the AC adaptor to the base unit, a short beep will be heard. If it is not heard, check the connections. Hook L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
TG8100-8120E(e).book Page 10 Friday, March 3, 2006 10:34 AM Preparation Battery installation/replacement Important: L Use only the included rechargeable batteries noted on page 4, 5. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 4, 5. 1 Press the notch on the handset cover firmly and slide it in the direction of the arrow. L When replacing batteries, remove the old batteries positive (S) terminal first.
TG8100-8120E(e).book Page 11 Friday, March 3, 2006 10:34 AM Preparation Battery strength Battery icon Battery strength 1 High 2 Medium 3 Low When flashing: Needs to be charged. Screen saver mode The backlight will turn off completely after 1 minute of inactivity if the handset is not on the base unit or charger. To use the handset when it is in screen saver mode, first press {ih} to turn the display on again.
TG8100-8120E(e).book Page 12 Friday, March 3, 2006 10:34 AM Preparation Display language Date and time 1 {ih} i " (middle soft key) 2 Select N by pressing {^}, {V}, {<}, or 1 " (middle soft key) 2 Select N by pressing {^}, {V}, {<}, or 3 Press {^} or {V} to select “Display 3 Press {^} or {V} to select “Time {>}. i # (middle soft key) Setup”. i # 4 Press {^} or {V} to select “Select Language”. i # 5 Press {^} or {V} to select the desired language.
TG8100-8120E(e).book Page 13 Friday, March 3, 2006 10:34 AM C Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {C/T}, then enter the correct number. 2 {C} 3 When finished talking, press {ih} or place the handset on the base unit or charger. Speakerphone 1 During a conversation, press {s} to turn on the speakerphone. L Speak alternately with the caller. 2 When finished talking, press {ih}.
TG8100-8120E(e).book Page 14 Friday, March 3, 2006 10:34 AM C Making/Answering Calls 7 “Save” i # i {ih} Other features Voice enhancer You can change the tone quality of the receiver while you are on a call. 1 Press " during a call. L For KX-TG8120 and KX-TG8122 users, select “Voice Enhancer”, then press #. 2 “High Tone” or “Low Tone” i # L d is displayed. Mute While mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you.
TG8100-8120E(e).book Page 15 Friday, March 3, 2006 10:34 AM C Making/Answering Calls Answering calls 1 Lift the handset and press {C} or {s} when the unit rings. L You can also answer a call by pressing any dial key from {0} to {9}, {*}, {#}, or {INT}. (Any key answer feature) 2 When finished talking, press {ih} or place the handset on the base unit or charger. Auto talk feature You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}.
TG8100-8120E(e).book Page 16 Friday, March 3, 2006 10:34 AM k Phonebook Handset phonebook Finding and calling a handset phonebook entry The handset phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers to the handset phonebook, assign each handset phonebook entry to the desired category. Handset phonebook entries can be searched for by first character, by category, or by scrolling through all handset phonebook entries.
TG8100-8120E(e).book Page 17 Friday, March 3, 2006 10:34 AM k Phonebook 4 Press {^} or {V} to scroll through the phonebook if necessary. One touch dial Changing a name, phone number, category Assigning an entry in the handset phonebook to a one touch dial key Dial keys {1} to {9} can each be used as a one touch dial key, allowing you to dial a number from the handset phonebook by simply pressing a dial key. 1 Find the desired entry (page 16). i 1 Find the desired entry (page 16).
TG8100-8120E(e).book Page 18 Friday, March 3, 2006 10:34 AM k Phonebook Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually. 1 While on a call, press H. 2 Press {^} or {V} to select the desired entry. L To search by first character (index search), see page 16.
TG8100-8120E(e).book Page 19 Friday, March 3, 2006 10:34 AM N Handset Settings Handset settings L When customising the handset, the current item or setting is highlighted. To customise the handset: 1 2 3 4 " (middle soft key) Select N by pressing {^}, {V}, {<}, or {>}. i # (middle soft key) Press {^} or {V} to select the desired item in the handset settings menu. i # Press {^} or {V} to select the desired item in the sub-menu. i # L In some cases, you may need to select from a second sub menu.
TG8100-8120E(e).book Page 20 Friday, March 3, 2006 10:34 AM N Handset Settings Handset settings menu Other Options Sub-menu New Msg. Alert (New message alert) Keytones Auto Talk Sub-menu 2 Feature (default setting) — New message alert (“Off”)*5 — — Keytones on/off (“On”) Auto talk on/off (“Off”)*6 *1 When the ringer volume is turned off, U is displayed.
TG8100-8120E(e).book Page 21 Friday, March 3, 2006 10:34 AM N Handset Settings Time settings Alarm An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (page 12). 1 2 3 4 " (middle soft key) i N i # “Time Settings” i # “Alarm” i # 2 times Select an alarm mode. i # Off Turns alarm off. Press # again, then press {ih} to finish. Once The alarm sounds once at the set time. Enter the desired day and month. Daily An alarm sounds daily at the set time.
TG8100-8120E(e).book Page 22 Friday, March 3, 2006 10:34 AM N Handset Settings Setting the ring delay for night mode This setting allows the handset to ring during night mode if the caller waits long enough. After the selected amount of time passes, the handset will ring. If you select “No Ringing”, the handset will not ring during night mode. 1 2 3 4 5 " (middle soft key) i N i # “Ringer Setup” i # “Night Mode” i # “Ring Delay” i # Select the desired setting.
TG8100-8120E(e).book Page 23 Friday, March 3, 2006 10:34 AM L Base Unit Settings Base unit settings L Use the handset to customise the base unit. L When customising the base unit, the current item or setting is highlighted. To customise the base unit: 1 2 3 4 5 " (middle soft key) Select L by pressing {^}, {V}, {<}, or {>}. i # (middle soft key) Press {^} or {V} to select the desired item in the base unit settings menu. i # Press {^} or {V} to select the desired item in the sub-menu.
TG8100-8120E(e).book Page 24 Friday, March 3, 2006 10:34 AM L Base Unit Settings Call options Setting call restriction You can restrict selected handsets from dialling certain numbers. You can assign up to 6 phone numbers to be restricted, and select which handsets will be restricted. Storing area codes here will prevent the restricted handsets from dialling any phone number in that area code.
TG8100-8120E(e).book Page 25 Friday, March 3, 2006 10:34 AM j Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider/telephone company for details. Caller ID features When an outside call is received, the caller’s phone number will be displayed. L Phone numbers of the last 50 callers will be logged in the caller list.
TG8100-8120E(e).book Page 26 Friday, March 3, 2006 10:34 AM j Caller ID Service received. The default setting is “Display Colour”. 1 2 3 4 H (left soft key) i " “Category” i # Select a category. i # Select the current setting of the category colour. i # 5 Select the desired colour. i # i 1 " (middle soft key) i j i # 2 Press {^} or {V} to display the desired entry. i " 3 “Erase” i # L To erase all entries, select “Erase All”.
TG8100-8120E(e).book Page 27 Friday, March 3, 2006 10:34 AM X SMS (Short Message Service) Using SMS (Short Message Service) SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features.
TG8100-8120E(e).book Page 28 Friday, March 3, 2006 10:34 AM X SMS (Short Message Service) Registering mailboxes Each SMS mailbox you wish to use must be registered with BT Text. There are two ways you can register a mailbox: – Send an SMS message to another person. – Send the text message ‘REGISTER’ to destination number 00000.
TG8100-8120E(e).book Page 29 Friday, March 3, 2006 10:34 AM X SMS (Short Message Service) “Writing and sending a new message”, page 28. Editing and sending a saved message 1 " (middle soft key) i X i # 2 To access the public mailbox “Public” i # To access a private mailbox Select the desired mailbox. i # i Enter its password. 3 “Send List” i # 4 Press {^} or {V} to select the message. i# 5 " i “Edit Message” i # i Continue from step 4, “Writing and sending a new message”, page 28.
TG8100-8120E(e).book Page 30 Friday, March 3, 2006 10:34 AM X SMS (Short Message Service) Editing/forwarding a message 1 While reading a received message, press ". 2 “Edit Message” i # i Continue from step 4, “Writing and sending a new message”, page 28. Erasing received messages 1 While reading a received message, press ". 2 “Erase” i # L To erase all messages in the selected mailbox, select “Erase All”.
TG8100-8120E(e).book Page 31 Friday, March 3, 2006 10:34 AM X SMS (Short Message Service) Changing private mailbox settings Storing the PBX line access number (for PBX users only) You can change the password or name of the private mailbox and erase the mailbox. Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the handset phonebook or redial list, the PBX line access number will be deleted.
TG8100-8120E(e).book Page 32 Friday, March 3, 2006 10:34 AM I Answering System Features (KX-TG8120/KX-TG8122) 2 “Answer On” or “Answer Off” i Answering system The KX-TG8120 and KX-TG8122 contain an answering system which can answer and record calls for you when you are unavailable to answer the phone. You can also record phone conversations (page 14). Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.
TG8100-8120E(e).book Page 33 Friday, March 3, 2006 10:34 AM I Answering System Features (KX-TG8120/KX-TG8122) Erasing the greeting message If you erase your own greeting message, the unit will play a prerecorded greeting message for callers. 1 2 3 4 Using the handset 1 " (middle soft key) i I i # 2 “Play New Msg.” or “Play All Msg.
TG8100-8120E(e).book Page 34 Friday, March 3, 2006 10:34 AM I Answering System Features (KX-TG8120/KX-TG8122) Calling back (Caller ID subscribers only) If caller information was received for the call, you can call the caller back while listening to a message. 1 Press " during playback. 2 “Call Back” i # Editing the number before calling back 1 Press " during playback. 2 “Edit and Call” i # 3 Edit the number.
TG8100-8120E(e).book Page 35 Friday, March 3, 2006 10:34 AM I Answering System Features (KX-TG8120/KX-TG8122) Note: L If you have stored the remote access code, you can turn on answering system by calling the unit even when it is turned off. This call may be answered before the ring delay feature of the night mode (page 22) activates. You need to select “30 sec.” for activating the ring delay feature.
TG8100-8120E(e).book Page 36 Friday, March 3, 2006 10:34 AM I Answering System Features (KX-TG8120/KX-TG8122) Answering system settings Answering system setting Default setting Page Answering system on/off Answer On page 32 Remote access code — page 34 Number of rings 4 Rings page 36 Caller’s recording time 3 Minutes page 36 Call screening On page 36 Changing the number of rings You can change the number of times the phone rings before the unit answers calls.
TG8100-8120E(e).book Page 37 Friday, March 3, 2006 10:34 AM Multi-unit Operation Operating additional units Additional handsets Up to 6 handsets can be registered to a single base unit. Additional handsets will give you the freedom to, for example, have an intercom call with another handset while a third handset is on an outside call. See page 4 for information on ordering additional handsets. Important: L The additional handset model recommended for use with this unit is noted on page 4.
TG8100-8120E(e).book Page 38 Friday, March 3, 2006 10:34 AM Multi-unit Operation 3 “Register H.set” i # 4 Select a base unit number. i # L This number is used by the handset as a reference only. 5 Press and hold {x} on the base unit for about 3 seconds, until the registration tone sounds. L If all registered handsets start ringing, press {x} to stop, then repeat this step. L After pressing {x}, the rest of this procedure must be completed within 1 minute.
TG8100-8120E(e).book Page 39 Friday, March 3, 2006 10:34 AM Multi-unit Operation Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Consult your Panasonic dealer for details. Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. L Do not use more than one repeater at a time.
TG8100-8120E(e).book Page 40 Friday, March 3, 2006 10:34 AM Multi-unit Operation Copying phonebook entries You can copy handset phonebook entries to the handset phonebook of another compatible Panasonic handset. Copying one entry 1 Find the desired handset phonebook entry (page 16). i " 2 “Copy” i # 3 Enter the handset number you wish to send the handset phonebook entry to. L When an entry has been copied, “Completed” is displayed.
TG8100-8120E(e).book Page 41 Friday, March 3, 2006 10:34 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). For SMS messages, Alphabet (ABC), Numeric (0-9), Greek (F), and Extended (G) modes are available.
TG8100-8120E(e).book Page 42 Friday, March 3, 2006 10:34 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 42 Helpline Tel. No.: U.K. 08700 100 076 R.O.I.
TG8100-8120E(e).book Page 43 Friday, March 3, 2006 10:34 AM Useful Information When writing SMS messages Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I.
TG8100-8120E(e).book Page 44 Friday, March 3, 2006 10:34 AM Useful Information Error messages Error message Answer Sys. Full*1 Error*1 Failed Incomplete Invalid Number Memory Full SMS Full You must first subscribe to Caller ID. Cause & solution L Erase unnecessary messages (page 33). L Recording was too short. Try again. L Phonebook copy failed. Confirm the other handset (the receiver) is in standby mode and try again. L The receiver’s phonebook memory is full.
TG8100-8120E(e).book Page 45 Friday, March 3, 2006 10:34 AM Useful Information Problem The handset display is blank. The handset will not turn on. I have changed the display language to a language I cannot read. I cannot make or receive calls. The unit does not ring. The batteries should be charging but the battery icon does not change. A busy tone is heard when {C} is pressed. Cause & solution L The handset is in screen saver mode (page 11). Press {ih} to activate the handset display again.
TG8100-8120E(e).book Page 46 Friday, March 3, 2006 10:34 AM Useful Information Problem Static is heard, sound cuts in and out. Interference from other electrical units. Noise is heard during a call. The handset/base unit stops working while being used. Pressing B does not display/dial the last number dialled. Mute does not turn off after the line is connected. The handset beeps intermittently and/or 3 flashes. I fully charged the batteries, but 3 still flashes.
TG8100-8120E(e).book Page 47 Friday, March 3, 2006 10:34 AM Useful Information Problem I cannot remember the PIN. Cause & solution L Change the PIN using the following method. 1 " (middle soft key) 2 Select L by pressing {^}, {V}, {<}, or {>}. i # (middle soft key) 3 4 5 6 “Other Options” i # “Base Unit PIN” i # Press {*}{7}{0}{0}{0}. Enter the new 4-digit base unit PIN. i # i {ih} SMS (Short Message Service) Problem I cannot send or receive SMS messages.
TG8100-8120E(e).book Page 48 Friday, March 3, 2006 10:34 AM Useful Information Answering system (KX-TG8120 and KX-TG8122 only) Problem The unit does not record new messages. The other party complains that they cannot leave a message. I cannot operate the answering system with the handset. When I try to operate the answering system with the base unit, {s} flashes for a few seconds and I cannot operate the answering system. I cannot operate the answering system remotely.
TG8100-8120E(e).book Page 49 Friday, March 3, 2006 10:34 AM Useful Information ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Mass (weight): Base unit: Approx. 210 g (KX-TG8100/KXTG8102) Base unit: Approx. 250 g (KX-TG8120/KXTG8122) Handset: Approx. 140 g Charger*2: Approx. 90 g ■ Number of channels: 120 Duplex Channels *1 KX-TG8120 and KX-TG8122 only *2 KX-TG8102 and KX-TG8122 only ■ Frequency range: 1.88 GHz to 1.
TG8100-8120E(e).book Page 50 Friday, March 3, 2006 10:34 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge. 1.
TG8100-8120E(e).
TG8100-8120E(e).book Page 52 Friday, March 3, 2006 10:34 AM Sales and support information Customer Care Centre L For customers within the UK: 08700 100 076 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.