Operating Instructions Digital Cordless Answering System Model No. KX-TG7861E KX-TG7862E KX-TG7863E KX-TG7864E Model shown is KX-TG7861. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q TG78xxE(en)_1225_ver011.
Table of Contents Introduction Model composition .......................................3 Accessory information ..................................3 General information ......................................5 Important Information For your safety .............................................6 Important safety instructions ........................7 For best performance ...................................7 Other information .........................................8 Specifications ............................
Introduction Model composition Base unit Handset Part No. Part No. KX-TG7861*1 KX-TG7861 KX-TGA786 1 KX-TG7862 KX-TG7861 KX-TGA786 2 KX-TG7863 KX-TG7861 KX-TGA786 3 KX-TG7864 KX-TG7861 KX-TGA786 4 Series Model No. KX-TG7861 series *1 Quantity Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4).
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable batteries HHR-4MVE*1 DECT repeater KX-A405 Key finder KX-TGA20EX*2 *1 *2 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.
Introduction Direct Sales at Panasonic U.K. R Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public holidays). R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. Battery R We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Important Information should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. 0.7 W Maximum: Approx. 2.8 W Charger: Standby: Approx. 0.12 W Maximum: Approx. 1.
Getting Started n Charger R Use only the supplied Panasonic AC adaptor PNLV233E. Setting up Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226E. To power outlet Press plug firmly. Battery installation Hook “Click” Use only the supplied telephone line cord. R USE ONLY Ni-MH batteries AAA (R03) size. R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Confirm correct polarities ( , ).
Getting Started Battery charging Charge for about 7 hours. R When the batteries are fully charged, “Fully charged” is displayed. Confirm “Charging” is displayed. R Wipe the battery ends ( , ) with a dry cloth. ) or R Avoid touching the battery ends ( , the unit contacts. Note for battery charging R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month.
Getting Started unit or charger and let it charge for at least 7 hours. Display MeN (Off/Power) MR/ECON Controls R: Recall/Flash Handset M ECO: Eco mode shortcut key N (Noise reduction key) Charge contacts J n Control type Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – MDN or MCN: Adjust the receiver or speaker volume while talking.
Getting Started Charge contacts Item Speaker Meaning MjN/MkN (Volume up/down) “Greeting Only” is selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded. (page 38) M N/M Battery level M N (Play/Stop) M N (Locator) M N (Erase) M N (Answer on) Answer on indicator N (Repeat/Skip) Alarm is on. (page 27) Message indicator Equalizer is set. (page 18) Privacy mode is on.
Getting Started Icon Action *1 Allows you to edit phone numbers. (page 29) *2 This icon is displayed when the key finder is registered. This menu icon is displayed when the key finder is not registered. Adds new entry. (page 21, 29) Displays the character entry mode for phonebook search. (page 19) Turns the key lock feature off. (page 18) Stops alarm. (page 27) Snooze button on the alarm. (page 27) Selects entries or handsets. (page 27) Plays a message. n Stops recording or playback.
Getting Started Date and time Important: R When you install the batteries for the first time, the handset may prompt you to set date and time. First press MOKN, then proceed to step 2. 1 2 M N (right soft key) #101 Enter the current date, month, and year. a MOKN Example: 15 July, 2013 15 07 13 R You can select the date format by pressing #: – dd/mm/yy (date/month/year) – yy/mm/dd 3 Enter the current hour and minute.
Making/Answering Calls Making calls 1 2 3 Lift the handset and dial the phone number. R To correct a digit, press MCN. Press M N. When you finish talking, press MeN or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number and press MZN. R Speak alternately with the other party. 2 When you finish talking, press MeN. Note: R For best performance, use the speakerphone in a quiet environment. R To switch back to the receiver, press MZN/ M N.
Making/Answering Calls 2 3 Note: R To change the recall/flash time, see page 25. MbN: Select the desired volume. MOKN a MeN Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing M N. To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone.
Making/Answering Calls 1 2 3 4 Press M N while talking. MbN: “Equalizer” a MOKN MbN: Select the desired setting. Press MOKN to exit. Note: R When this feature is turned on, is displayed while talking. R Depending on the condition and quality of your telephone line, this feature may emphasise existing line noise. If it becomes difficult to hear, turn this feature off. R This feature is not available while using the speakerphone. Call share You can join an existing outside call.
Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 70 names and phone numbers to the shared phonebook. Important: R Only 1 person can access the shared phonebook at a time. Adding entries 1 2 3 M )aM N MbN: “New Entry” a MOKN Enter the party’s name (16 characters max.). a MOKN R You can change the character entry mode by pressing MR/ECON (page 41).
Shared Phonebook 2 3 4 MbN: “Phonebook” a MOKN MbN: Select the desired entry. N (right soft key) to dial the Press M number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 16). 20 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG78xxE(en)_1225_ver011.
Speed Dial 3 4 Speed dial You can assign 1 phone number to each of the dial keys (1 to 3) on the handset. Adding phone numbers to speed dial keys n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 3). a M N 2 3 4 MbN: “Manual” a MOKN Enter the party’s name (16 characters max.; page 41). a MOKN Enter the party’s phone number (24 digits max.).
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus 1 M N (right soft key) 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. a MOKN R This step may vary depending on the feature being programmed.
Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Number of Rings*1 2-9: 2-9 Rings 5: <5 Rings> 0: Auto #211 38 Recording Time*1 1: 1 Minute 3: <3 Minutes> 0: Greeting Only*2 #305 38 – #306 37 #310 34 Remote Code*1 Call Screening 1: 0: Off Answer On*1 – – #327 34 Answer Off*1 – – #328 34 Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 – Set Date/Time*1 Memo Alarm 1-3: Alarm1-3 Time Adjustment*1, *3 Main menu: – Settings Code – #101 15 1: Once 2: Daily 3
Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume – Handset 0-6: Off-6 <6> #160 16 Ringer Volume – Base Unit*1 0-6: Off-6 <3> #G160 – Ringtone*4, *5 (Handset) #161 – Night Mode – On/Off 1: On 0: #238 28 Night Mode – Start/End <23:00/06:00> #237 28 Night Mode – Ring Delay 1: 30 sec. 2: <60 sec.> 3: 90 sec. 4: 120 sec.
Programming Sub-menu 1 Sub-menu 2 Settings – Caller Barred*1 Speed Dial – Code – #217 28 – #261 21 Eco Setup Transmission Power*1 1: 2: Low #725 15 Display Setup Wallpaper #181 – Clock 1: 0: Off #198 – Display Colour 1: 2: Colour2 #182 – Display Mode 1: 0: Single Item #192 15 LCD in charging*11 (LCD backlight) 1: 0: Off #191 – Contrast (Display contrast) 1-6: Contrast 1-6 #145 – 1: 0: Off #16
Programming Main menu: “Caller List” Operation Code Viewing the caller list. #213 “Key Finder”*7 Main menu: Sub-menu 1 Sub-menu 2 Settings Code Search – – Battery Check – – Main menu: 32 #655 – “Ringer Setup”*16 Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset 0-6: Off-6 <6> #160 16 Base Unit*1 0-6: Off-6 <3> #G160 – #161 – On/Off 1: On 0: #238 28 Start/End <23:00/06:00> #237 28 Ring Delay 1: 30 sec. 2: <60 sec.> 3: 90 sec.
Programming *9 If you register 2 or more key finders. *10 If you have 2 or more key finders. *11 You can set the handset display backlight while on charge. – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging. *12 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.
Programming R If you want to make an outside call when the snooze function is activated, please stop the snooze function before making the call. Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset. Important: R Set the date and time beforehand (page 15).
Programming Storing unwanted callers You can store up to 30 phone numbers in the call barred list. Important: R You must store the phone number with an area code in the call barred list. 1 2 3 n From the caller list: 1 MCN ( ) 2 MbN: Select the entry to be barred. a M NaM N 3 4 5 MbN: “Save CID” a MOKN MbN: “Caller Barred” a MOKN MbN: “Yes” a MOKN a MeN n By entering phone numbers: 1 M N (right soft key) #217 a M N 2 Enter the phone number (24 digits max.). a MOKN R To erase a digit, press MCN.
Programming Important: R The additional handset model recommended for use with this unit is noted on page 4. If another handset model is used, certain operations may not be available. Registering a handset to the base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit (for example, is displayed even when the handset is near the base unit), re-register the handset.
Programming 2 DECT repeater: Connect the AC adaptor, then wait until the indicator and indicator light green. 3 Base unit: To exit the registration mode, press M R The registration tone stops. N. Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG78xxE(en)_1225_ver011.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service Erasing selected caller information 1 2 3 MCN ( ) MbN: Select the desired entry. M N a MbN: “Yes” a MOKN a MeN Erasing all caller information 1 2 MCN ( ) M N a MbN: “Yes” a MOKN a MeN Storing caller information to the phonebook 1 2 3 4 5 MCN ( ) MbN: Select the desired entry. a M aM N N MbN: “Save CID” a MOKN MbN: “Phonebook” a MOKN To store the name, continue from step 3, “Adding entries”, page 19. Helpline Tel. No.: U.K.
Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 38). Important: R Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. R When callers leave messages, the unit records the day and time of each message.
Answering System 2 3 4 5 MbN: “Yes” a MOKN After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30 seconds max.). Press MnN to stop recording. MeN R If new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages.
Answering System 2 3 MbN: Select the desired item from the message list. a M N R You can erase the selected message as follows: M N a MbN: “Erase” a MOKN a MbN: “Yes” a MOKN *2 When finished, press MeN. *3 Note: R If the item has already been heard, “ ” is displayed, even if it was heard using another handset. R “Message” is displayed in the message list if the unit cannot receive caller information.
Answering System Remote access code Remote commands A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. Important: R In order to operate the answering system remotely, you must first set a remote access code. You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
Answering System – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings “Number of Rings” before the unit answers a call. You can select 2 to 9 rings, or “Auto”. The default setting is “5 Rings”.
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. is When you have new messages, displayed on the handset if message indication service is available.
Intercom/Locator Intercom Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press MeN, then press M N. Making an intercom call 1 2 3 M N (right soft key) a M N MbN: Select the desired unit. a MOKN R To stop paging, press MeN. When you finish talking, press MeN. Answering an intercom call 1 2 Press M N to answer the page.
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 41). – Press MFN or MEN to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to erase all characters or numbers.
Useful Information Extended 1 character table ( z 1 2 ) 3 4 5 6 7 8 9 y 7 8 9 y 7 8 9 y R The following are used for both uppercase and lowercase: Extended 2 character table ( z 1 2 ) 3 4 5 6 R The following are used for both uppercase and lowercase: Cyrillic character table ( z 42 1 2 ) 3 4 5 6 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG78xxE(en)_1225_ver011.
Useful Information Error messages Display message Cause/solution Base no power or No link to base. Reconnect main base AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been cancelled. Re-register the handset (page 30).
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. R R R R The handset display is blank or dark.
Useful Information Problem Cause/solution I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 30). R You entered the wrong PIN. If you forget your PIN, see “I cannot remember the PIN.” (page 45). I cannot remember the PIN. R Change the PIN using the following method. 1 2 3 4 M N (right soft key) #132 *7000 Enter the new 4-digit base unit PIN.
Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 16, 24). R Night mode is turned on. Turn it off (page 28). The base unit does not ring. R The ringer volume is turned off. Adjust ringer volume (page 24). I cannot make a call. R You dialled a call restricted number (page 29). R The key lock feature is turned on. Turn it off (page 18). Caller ID Problem Cause/solution Caller information is not displayed.
Useful Information Problem Cause/solution The unit does not emit the specified number of rings. R If the first ring is turned off, the number of rings decreases by 1 from the specified number of rings. Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days.
Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
Index Index I A K B C D E F H Additional handsets: 29 Alarm: 27 Answering calls: 16 Answering system: 34 Call screening: 34 Erasing messages: 35, 36, 37 Greeting message: 34 Greeting only: 38 Listening to messages: 35, 37 Message list: 35 Number of rings: 38 Recording time: 38 Remote access code: 37 Remote operation: 36 Turning on/off: 34 Auto talk: 16, 25 Battery: 10, 11 Call restriction: 29 Call share: 18 Call waiting: 17 Call Waiting Caller ID: 17 Caller ID service: 32 Caller list: 32 Caller lis
Notes 50 TG78xxE(en)_1225_ver011.
Notes 51 TG78xxE(en)_1225_ver011.
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk Buy online via our eShop: http://shop.panasonic.
