TG7521E(e).book Page 1 Friday, January 22, 2010 8:46 AM Operating Instructions Digital Cordless Answering System Model No. KX-TG7521E KX-TG7522E KX-TG7523E KX-TG7524E Model shown is KX-TG7521. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID and SMS.
TG7521E(e).book Page 2 Friday, January 22, 2010 8:46 AM Table of Contents Introduction Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . 5 Registering mailboxes . . . . . . . . . . . Sending a message . . . . . . . . . . . . . Receiving a message . . . . . . . . . . . . Other settings . . . . . . . . . . . . . . . . . . Important Information Answering System For your safety . . . . . . . . . . . . . . .
TG7521E(e).book Page 3 Friday, January 22, 2010 8:46 AM Introduction Model composition Series Model No. KX-TG7521 series *1 Base unit Handset Part No. Part No. Quantity KX-TG7521 KX-TGA750 1 KX-TG7522 KX-TG7521 KX-TGA750 2 KX-TG7523 KX-TG7521 KX-TGA750 3 KX-TG7524 KX-TG7521 KX-TGA750 4 KX-TG7521 *1 Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4).
TG7521E(e).book Page 4 Friday, January 22, 2010 8:46 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable batteries P03P or HHR-4NGE*1 Headset KX-TCA94EX, RP-TCA400, RP-TCA430 DECT repeater KX-A272 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset *1 Replacement batteries may have a different capacity from that of the supplied batteries.
TG7521E(e).book Page 5 Friday, January 22, 2010 8:46 AM Introduction L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details. General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance.
TG7521E(e).book Page 6 Friday, January 22, 2010 8:46 AM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG7521E(e).book Page 7 Friday, January 22, 2010 8:46 AM Important Information – there is a power failure. – the key lock feature is turned on. For best performance Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin.
TG7521E(e).book Page 8 Friday, January 22, 2010 8:46 AM Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation. Routine care For business users in the European Union L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder.
TG7521E(e).book Page 9 Friday, January 22, 2010 8:46 AM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit “Click” Hook Rechargeable Ni-MH ONLY Hook Press plug firmly. (220-240 V AC, 50/60 Hz) Use only the supplied telephone line cord.
TG7521E(e).book Page 10 Friday, January 22, 2010 8:46 AM Getting Started Note when setting up Battery level Icon Battery level Note for connections & High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG7521E(e).book Page 11 Friday, January 22, 2010 8:46 AM Getting Started J {ic} (Off/Power) K {ECO/R} ECO: Eco mode shortcut key R: Recall/Flash L Microphone M Charge contacts Controls Handset A H I B C J D E K F G L M A A B ■ Control type A Soft keys The handset features 2 soft keys and the centre of the navigator key. By pressing a soft key or the centre of the navigator key, you can select the feature shown directly above it on the display.
TG7521E(e).book Page 12 Friday, January 22, 2010 8:46 AM Getting Started Item Base unit A B C D EF G H A B C D E Charge contacts Speaker {4} (Erase) {■} (Stop) {^}/{V} (Volume up/down) {7}/{8} (Repeat/Skip) F {6} (Play) Message indicator G {x} (Locator) H {s} (Answer on) Answer on indicator C The line is in use. L When flashing slowly: The call is put on hold. L When flashing rapidly: An incoming call is now being received.
TG7521E(e).book Page 13 Friday, January 22, 2010 8:46 AM Getting Started Item Meaning Icon Action 6 New voice mail message received.*3 (page 46) / Selects a character entry mode. t Line in use Someone is using the line. Selects categories. (page 29) 0 Plays a message. IN USE Answering system is being used by another handset or the base unit. O Stops recording or playback. I Stores phone numbers. (page 30, 34) l Inserts a dialling pause.
TG7521E(e).book Page 14 Friday, January 22, 2010 8:46 AM Getting Started Turning the power on/off Power on Press {ic} for about 1 second. Power off Press {ic} for about 2 seconds. Initial settings Symbol meaning: Example: {V}/{^}: “Off” Press {V} or {^} to select the words in quotations. Display language Important: L When the language selection is displayed after installing the batteries for the first time, perform step 2. 1 2 1 i {#}{1}{1}{0} {V}/{^}: Select your desired language.
TG7521E(e).book Page 15 Friday, January 22, 2010 8:46 AM Getting Started – “Eco Setup” is not shown in the display menu (page 23). L When in multiple items display mode, you can switch the screen to confirm the detailed information by pressing A.
TG7521E(e).book Page 16 Friday, January 22, 2010 8:46 AM Making/Answering Calls indicator flashes. To cancel, press {ic}. Making calls 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press ^. 1 2 Press {C} or ]. When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {ic}.
TG7521E(e).book Page 17 Friday, January 22, 2010 8:46 AM Making/Answering Calls Auto talk You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 25. Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 24).
TG7521E(e).book Page 18 Friday, January 22, 2010 8:46 AM Making/Answering Calls Recording a telephone conversation Important: L Before recording a conversation, you should inform the other party that the conversation is to be recorded. 1 2 Press 1 during an outside call. 3 To stop recording, press O. L & is displayed. L To turn key lock off, press & for about 3 seconds. Note: L Calls to emergency numbers cannot be made until key lock is turned off.
TG7521E(e).book Page 19 Friday, January 22, 2010 8:46 AM Phonebook Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers, assign each phonebook entry to the desired category. Adding entries 1 nim 2 Enter the party’s name (16 characters max.). i M L You can change the character entry mode by pressing / (page 48). 3 Enter the party’s phone number (24 digits max.). i M 4 {V}/{^}: Select the desired category.
TG7521E(e).book Page 20 Friday, January 22, 2010 8:46 AM Phonebook 3 {V}/{^}: Select the desired category. i M L If you select “All”, the unit ends the category search. 4 {V}/{^}: Scroll through the phonebook if necessary. 5 {C} Editing entries 1 Find the desired entry (page 19). 2 3 4 {V}/{^}: “Phonebook” i M {V}/{^}: Select the desired entry. Press ] to dial the number.
TG7521E(e).book Page 21 Friday, January 22, 2010 8:46 AM Phonebook 3 {V}/{^}: Select the handset you want to send the phonebook entry to. i M L When all entries have been copied, “Completed” is displayed. 4 {ic} Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG7521E(e).book Page 22 Friday, January 22, 2010 8:46 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) – using the direct commands (page 24) L Direct command is the main method used in these operating instructions. Programming by scrolling through the display menus 1 1 2 Press {V}, {^}, {>}, or {<} to select the desired main menu.
TG7521E(e).
TG7521E(e).book Page 24 Friday, January 22, 2010 8:46 AM Programming Main menu Sub-menu 1 Initial Setup " Keytones Sub-menu 2 – – Auto Talk – 17 Recall/Flash*1 Line Setup Privacy Page Mode*1 Base Unit PIN*1 Repeater Mode*1 Register 17 – – – 30 – 32 30 Register H.set – Select Base Language 31 14 Display *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
TG7521E(e).book Page 25 Friday, January 22, 2010 8:46 AM Programming System *1 Page {1}: 30 sec. {2}: <60 sec.> {3}: 90 sec. {4}: 120 sec.
TG7521E(e).book Page 26 Friday, January 22, 2010 8:46 AM Programming For the answering system System *1 Feature Code Message List {3}{2}{9} Setting – – Page 42 Play New Msg. (Msg.: message) {3}{2}{3} – – 42 Play All Msg. {3}{2}{4} – – 42 Erase All Msg.
TG7521E(e).book Page 27 Friday, January 22, 2010 8:46 AM Programming *4 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call. *5 The preset melodies in this product are used with permission of © 2007 Copyrights Vision Inc.
TG7521E(e).book Page 28 Friday, January 22, 2010 8:46 AM Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: L Set the date and time beforehand (page 14). 1 2 1 i {#}{7}{2}{0} {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off. Go to step 6. “Once” An alarm sounds once at the set time. “Daily” An alarm sounds daily at the set time. Go to step 4. 3 Enter the desired date and month.
TG7521E(e).book Page 29 Friday, January 22, 2010 8:46 AM Programming Note: L To correct a digit, press {<} or {>} to move the cursor to the digit, then make the correction. Changing the start and end time 1 2 1 i {#}{2}{3}{7} Continue from step 3, “Turning night mode on/off”, page 28. Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough. After the selected amount of time passes, the handset rings.
TG7521E(e).book Page 30 Friday, January 22, 2010 8:46 AM Programming ■ From the caller list: 1 2 {<} (y) 3 Enter the new 4-digit base unit PIN. i M i {ic} {V}/{^}: Select the entry to be barred. i M i I 3 {V}/{^}: “Caller Barred” i M Registering a unit 4 {V}/{^}: “Yes” i M i {ic} Operating additional units ■ By entering phone numbers: 1 2 3 1 i {#}{2}{1}{7} i m Enter the phone number (24 digits max.). i M L To erase a digit, press ^.
TG7521E(e).book Page 31 Friday, January 22, 2010 8:46 AM Programming the handset is near the base unit), reregister the handset. 1 Handset: 1 i {#}{1}{3}{0} 2 {V}/{^}: Select a base unit number. iM L This number is used by the handset as a reference only. 3 Base unit: Press and hold {x} for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds.
TG7521E(e).book Page 32 Friday, January 22, 2010 8:46 AM Programming Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. L Do not use more than one repeater at a time. Setting the repeater mode 1 2 1 i {#}{1}{3}{8} {V}/{^}: Select the desired setting. i M i {ic} Note: L After turning the repeater mode on or off, _ is displayed on the handset momentarily. This is normal and the handset can be used once w is displayed. 32 Helpline Tel. No.: U.K.
TG7521E(e).book Page 33 Friday, January 22, 2010 8:46 AM Caller ID Service – Being replaced on the base unit or charger. – Pressing {ic}. Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed.
TG7521E(e).book Page 34 Friday, January 22, 2010 8:46 AM Caller ID Service 4 Caller list Important: L Only 1 person can access the caller list at a time. L Make sure the unit’s date and time setting is correct (page 14). Viewing the caller list and calling back 1 {<} (y) 2 Press {V} to search from the most recent call, or press {^} to search from the oldest call. L You can see the detailed information about the caller by pressing A when in multiple display mode. 3 To call back, press {C}.
TG7521E(e).book Page 35 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) Using SMS SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features. Important: L To use SMS features, you must: – subscribe to a Caller ID and/or an appropriate service such as SMS. – confirm that SMS is turned on. – confirm that the correct message centre numbers are stored.
TG7521E(e).book Page 36 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) number or dialling pause) to Message Centre 2. To use the phonebook: n i {V}/{^}: Select the phonebook entry. i M 2 times L If you wish to send the message to the other party’s mailbox, enter the other party’s mailbox number after the destination phone number. Example: The other party’s phone number is 123456 and their mailbox number is 1. Enter 1234561.
TG7521E(e).book Page 37 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) Editing/sending a saved message 1 1ihiM 2 To access the public mailbox: {V}/{^}: “Public” i M To access a private mailbox: {V}/{^}: Select the desired mailbox. i M i Enter its password. 3 4 {V}/{^}: “Send List” i M 5 To edit the message: 1 i {V}/{^}: “Edit Message” i M i Continue from step 4, “Writing and sending a new message”, page 36.
TG7521E(e).book Page 38 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) 4 Edit the destination phone number if necessary. i M 5 Continue from step 6, “Writing and sending a new message”, page 36. Editing/forwarding a message 1 While reading a received message, press 1. 2 3 {V}/{^}: “Edit Message” i M Continue from step 4, “Writing and sending a new message”, page 36. Erasing received messages 1 While reading a received message, press 1.
TG7521E(e).book Page 39 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) 5 Enter a 4-digit password for the mailbox. i M 2 times i {ic} Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the phonebook or redial list, the PBX line access number is deleted. The default setting is “Off”.
TG7521E(e).book Page 40 Friday, January 22, 2010 8:46 AM Answering System – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also record phone conversations (page 18).
TG7521E(e).book Page 41 Friday, January 22, 2010 8:46 AM Answering System 2 Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording your greeting message 1 1 i {#}{3}{0}{2} 2 {V}/{^}: “Yes” i M 3 After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30 seconds max.). 4 5 Press O to stop recording.
TG7521E(e).book Page 42 Friday, January 22, 2010 8:46 AM Answering System Erasing all messages Press {4} 2 times while the unit is not in use. Listening to messages using the handset conversations or if the unit cannot receive caller information. Operating the answering system 1iDiM Key Operation {^} or {V} When new messages have been recorded, u is displayed on the handset with the total number of new messages.
TG7521E(e).book Page 43 Friday, January 22, 2010 8:46 AM Answering System *2 When you play a message from the message list, the unit stops message playback and the display goes back to the message list. *3 To resume playback: {V}/{^}: “Play” iM *4 You can also erase as follows: W i {V}/{^}: “Yes” i M Calling back (Caller ID subscribers only) If caller information is received for the call, you can call the caller back while listening to a message. 1 2 Press 1 during playback.
TG7521E(e).book Page 44 Friday, January 22, 2010 8:46 AM Answering System operation, or press {2} to listen to more available operations. Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 20 times. L A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back.
TG7521E(e).book Page 45 Friday, January 22, 2010 8:46 AM Answering System For voice mail service subscribers To receive voice mail and use answering system properly, please note the following: L To use the voice mail service (page 46) provided by your service provider/ telephone company rather than the unit’s answering system, turn off the answering system (page 40).
TG7521E(e).book Page 46 Friday, January 22, 2010 8:46 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG7521E(e).book Page 47 Friday, January 22, 2010 8:46 AM Intercom/Locator Intercom Intercom calls can be made between handsets in the same radio cell. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {ic}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 1i4 2 {V}/{^}: Select the desired unit.
TG7521E(e).book Page 48 Friday, January 22, 2010 8:46 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 48). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to erase all characters or numbers.
TG7521E(e).book Page 49 Friday, January 22, 2010 8:46 AM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) (Not available for SMS) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG7521E(e).book Page 50 Friday, January 22, 2010 8:46 AM Useful Information Cyrillic character table (P) (Not available for SMS) 50 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG7521E(e).book Page 51 Friday, January 22, 2010 8:46 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Base no power or No link to base. Reconnect main base AC adaptor. L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.
TG7521E(e).book Page 52 Friday, January 22, 2010 8:46 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. L Place the handset on the base unit or charger to turn on the handset. The unit does not work.
TG7521E(e).book Page 53 Friday, January 22, 2010 8:46 AM Useful Information Problem Cause/solution I cannot activate the eco mode. L You cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 32). I cannot register a handset to a base unit. L The maximum number of base units (4) is already registered to the handset. Cancel unused base unit registrations from the handset (page 31).
TG7521E(e).book Page 54 Friday, January 22, 2010 8:46 AM Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
TG7521E(e).book Page 55 Friday, January 22, 2010 8:46 AM Useful Information Problem Cause/solution Caller information is slow to display. L Depending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later. L Move closer to the base unit. Time on the unit has shifted. L Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 24).
TG7521E(e).book Page 56 Friday, January 22, 2010 8:46 AM Useful Information Answering system Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 40). L The message memory is full. Erase unnecessary messages (page 41). L The recording time is set to “Greeting Only”. Change the setting (page 45). L If your own greeting message is not recorded properly, callers are unable to leave a message. Record your own greeting message again (page 41).
TG7521E(e).book Page 57 Friday, January 22, 2010 8:46 AM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use.
TG7521E(e).book Page 58 Friday, January 22, 2010 8:46 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
TG7521E(e).
TG7521E(e).book Page 60 Friday, January 22, 2010 8:46 AM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.) 01289 8333 (Rep of Ireland) or contact us through our website: www.
