TG743x(e).book Page 1 Monday, December 8, 2008 1:36 PM Operating Instructions Expandable Digital Cordless Answering System Model No. KX-TG7431 with 2 Handsets Model No. KX-TG7432 with 3 Handsets Model No. KX-TG7433 Model shown is KX-TG7431. Panasonic’s environmental declaration labels with 4 Handsets Model No. KX-TG7434 This mark is an environmental label showing that the products are certified as Panasonic’s Green Products.
TG743x(e).book Page 2 Monday, December 8, 2008 1:36 PM Table of Contents Introduction Voice Mail Service Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 Voice mail service. . . . . . . . . . . . . . . 36 Important Information Intercom . . . . . . . . . . . . . . . . . . . . . . 38 Handset locator . . . . . . . . . . . . . . . . 38 Transferring calls, conference calls . 38 For your safety . . . . . . . . . . . . . . . . . .
TG743x(e).book Page 3 Monday, December 8, 2008 1:36 PM Introduction Model composition Series Model No. KX-TG7431 series *1 Base unit Handset Part No. Part No. Quantity KX-TG7431 KX-TGA740 1 KX-TG7432 KX-TG7431 KX-TGA740 2 KX-TG7433 KX-TG7431 KX-TGA740 3 KX-TG7434 KX-TG7431 KX-TGA740 4 KX-TG7431 *1 Feature differences: Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 4). Accessory information Supplied accessories No.
TG743x(e).book Page 4 Monday, December 8, 2008 1:36 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 56). Accessory item Order number Rechargeable batteries HHR-4DPA*1 L To order, please call 1-800-332-5368 or visit http://www.panasonic.
TG743x(e).book Page 5 Monday, December 8, 2008 1:36 PM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG743x(e).book Page 6 Monday, December 8, 2008 1:36 PM Important Information Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries.
TG743x(e).book Page 7 Monday, December 8, 2008 1:36 PM Important Information L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
TG743x(e).book Page 8 Monday, December 8, 2008 1:36 PM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit “Click” Hook Hook Press plug firmly.
TG743x(e).book Page 9 Monday, December 8, 2008 1:36 PM Getting Started Note when setting up Battery level Icon Battery level Note for connections & High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG743x(e).book Page 10 Monday, December 8, 2008 1:36 PM Getting Started Controls Handset A G H B C D ■ Control type A Soft keys The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center of the joystick, you can select the feature shown directly above it on the display.
TG743x(e).book Page 11 Monday, December 8, 2008 1:36 PM Getting Started Display Handset display items Item Meaning w Within range of a base unit _ Out of range of a base unit S The line is in use. L When flashing: – The call is put on hold. – The answering system is answering a call. L When flashing rapidly: An incoming call is now being received. s Speaker is on. (page 13) ~ Ringer volume is off. (page 21) & Silent mode is on. (page 23) ( Clarity booster is on. (page 15) E Alarm is on.
TG743x(e).book Page 12 Monday, December 8, 2008 1:36 PM Getting Started Initial settings Symbol meaning: Example: {V}/{^}: “Off” Date and time 1 {MENU} (center of joystick) i {#}{1}{0}{1} 2 Enter the current month, date, and year by selecting 2 digits for each. Example: July 15, 2009 {0}{7} {1}{5} {0}{9} 3 4 {OK} 5 6 {AM/PM}: Select “AM” or “PM”. Push the joystick down or up to select the words in quotations. Display language You can select either “English” or “Español” as the display language.
TG743x(e).book Page 13 Monday, December 8, 2008 1:36 PM Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. 2 3 Press {C} or {CALL}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {OFF}.
TG743x(e).book Page 14 Monday, December 8, 2008 1:36 PM Making/Answering Calls Adjusting the handset ringer volume Push the joystick up or down repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 21). Mute 1 Press {MUTE} during an outside call. L {MUTE} flashes. Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {~}.
TG743x(e).book Page 15 Monday, December 8, 2008 1:36 PM Making/Answering Calls Note: L Please contact your service provider/telephone company for details and availability of this service in your area. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.
TG743x(e).book Page 16 Monday, December 8, 2008 1:36 PM Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: L Only 1 person can access the shared phonebook at a time. L Caller ID subscribers can use ringer ID features (page 28). Adding entries 1 {C} 2 {ADD} 3 Enter the party’s name (16 characters max.
TG743x(e).book Page 17 Monday, December 8, 2008 1:36 PM Shared Phonebook Searching by first character (alphabetically) 1 2 3 {V}/{^}: “Yes” i {SELECT} i {OFF} {C} Chain dial Press the dial key ({0} – {9}, {*}, or {#}) which contains the character you are searching for (page 16). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed.
TG743x(e).book Page 18 Monday, December 8, 2008 1:36 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 18) – using the direct commands (page 20) L Direct command is the main method used in these operating instructions.
TG743x(e).book Page 19 Monday, December 8, 2008 1:36 PM Programming Main menu Sub-menu 1 Sub-menu 2 – Intercom x Initial setting " Ringer setting Set date / time Talking CallerID – Page 38 – Ringer volume Ringer tone – Silent mode – On / Off – Start / End 23 Date and time*1 12 Alarm 23 Time adjust*1 – Handset 27 Base unit*1 Voice Mail Store V.M. no.
TG743x(e).book Page 20 Monday, December 8, 2008 1:36 PM Programming Programming using the direct commands 1 {MENU} (center of joystick) i {#} 2 Enter the desired feature code. 3 Enter the desired setting code. i {SAVE} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}. Note: L In the following table, < > indicates the default settings.
TG743x(e).book Page 21 Monday, December 8, 2008 1:36 PM Programming Feature Feature code Setting code System setting*1 Page Message list {3}{2}{9} – – 32 Play all msg. (msg.: messages) {3}{2}{4} – – 32 Play new msg. (msg.
TG743x(e).book Page 22 Monday, December 8, 2008 1:36 PM Programming Feature Feature code Setting code System setting*1 Page Talking CallerID (Base unit) {*}{1}{6} {2} {1}: On {0}: r 27 Time adjust*10 (Caller ID subscribers only) {2}{2}{6} {1}: {0}: Manual r – V.M. access (V.M.
TG743x(e).book Page 23 Monday, December 8, 2008 1:36 PM Programming Special programming Silent mode Silent mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each handset. Important: L Set the date and time beforehand (page 12).
TG743x(e).book Page 24 Monday, December 8, 2008 1:36 PM Programming Once An alarm sounds once at the set time. Enter the desired month, date, and year. i {OK} Daily An alarm sounds daily at the set time. 3 4 Set the desired time. i {OK} 5 {V}/{^}: Select the desired item. i {SAVE} L If you set a tone or melody, we recommend selecting a different one for outside calls. 6 {V}/{^}: Select “Tone/Melody” or “Voice”. i {SELECT} {OFF} L When the alarm is set, E is displayed.
TG743x(e).book Page 25 Monday, December 8, 2008 1:36 PM Programming 3 4 {SAVE} 5 {V}/{^}: “Yes” i {SELECT} i {OFF} feature is turned on. To turn the feature off: {w/o NUM} i {V} i {SAVE} i {OFF} {V}/{^}: “Call block” i {SELECT} ■ By entering phone numbers: 1 {MENU} (center of joystick) i {#}{2}{1}{7} i {ADD} 2 Enter the phone number (32 digits max.). L To erase a digit, press {CLEAR}.
TG743x(e).book Page 26 Monday, December 8, 2008 1:36 PM Programming Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important: L See page 4 for information on the available model. Registering a handset to a base unit Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.
TG743x(e).book Page 27 Monday, December 8, 2008 1:36 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG743x(e).book Page 28 Monday, December 8, 2008 1:36 PM Caller ID Service phonebook, the stored name in the phonebook is announced. Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook (page 16). You can assign a different ringer to each phonebook entry. When a call is received from a caller stored in the phonebook, the assigned ringer rings after the caller information is displayed.
TG743x(e).book Page 29 Monday, December 8, 2008 1:36 PM Caller ID Service For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be turned on or off (page 20).
TG743x(e).book Page 30 Monday, December 8, 2008 1:36 PM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 35).
TG743x(e).book Page 31 Monday, December 8, 2008 1:36 PM Answering System Greeting message When the unit answers a call, a greeting message is played to callers.
TG743x(e).book Page 32 Monday, December 8, 2008 1:36 PM Answering System *1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing all messages You can select the item to play back. 1 {MENU} (center of joystick) i {#}{3}{2}{9} 2 {V}/{^}: Select the desired item from the message list. i {PLAY} L You can erase the selected message as follows: {ERASE} i {V}/{^}: “Yes” i {SELECT} 3 When finished, press {OFF}. Press {ERASE} 2 times while the unit is not in use.
TG743x(e).book Page 33 Monday, December 8, 2008 1:36 PM Answering System Calling back (Caller ID subscribers only) If caller information is received for the call, you can call the caller back while listening to a message. 1 Press {SELECT} during playback. L To edit the number before calling back, press {EDIT} repeatedly until the phone number is shown in the desired format (page 28).
TG743x(e).book Page 34 Monday, December 8, 2008 1:36 PM Answering System When the Spanish voice guidance is selected To start the voice guidance, press {9}. The voice guidance announces the available remote commands (page 34). See the Spanish quick guide for details (page 48). Note: L If you do not press any dial keys within 15 seconds after a voice guidance prompt, the unit disconnects your call.
TG743x(e).book Page 35 Monday, December 8, 2008 1:36 PM Answering System 1 {MENU} (center of joystick) i {#}{2}{1}{1} 2 {V}/{^}: Select the desired setting.
TG743x(e).book Page 36 Monday, December 8, 2008 1:36 PM Voice Mail Service 13) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company.
TG743x(e).book Page 37 Monday, December 8, 2008 1:36 PM Voice Mail Service Turning VM tone detection on/off The default setting is “On”. 1 {MENU} (center of joystick) i {#}{3}{3}{2} 2 {V}/{^}: Select the desired setting. i {SAVE} i {OFF} L If your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually.
TG743x(e).book Page 38 Monday, December 8, 2008 1:36 PM Intercom/Locator Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. L When paging unit(s), the paged unit(s) beeps for 1 minute.
TG743x(e).book Page 39 Monday, December 8, 2008 1:36 PM Useful Information Belt clip ■ To attach ■ To remove Wall mounting 1 Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) 2 Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. A B C For assistance, please visit http://www.panasonic.
TG743x(e).book Page 40 Monday, December 8, 2008 1:36 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L The called unit is in use. L Other units are in use and the system is busy. Try again later. L The handset you are using is too far from the base unit. Move closer and try again. L The handset’s registration may have been canceled. Re-register the handset (page 26). or System busy.
TG743x(e).book Page 41 Monday, December 8, 2008 1:36 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 8). L Fully charge the batteries (page 8).
TG743x(e).book Page 42 Monday, December 8, 2008 1:36 PM Useful Information Problem Cause/solution I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 26). L Place the handset and the base unit away from other electrical appliances. Battery recharge Problem Cause/solution The handset beeps and/or ) flashes. L Battery charge is low. Fully charge the batteries (page 8).
TG743x(e).book Page 43 Monday, December 8, 2008 1:36 PM Useful Information Problem Cause/solution The handset and/or base unit does not ring. L The ringer volume is turned off. Adjust the ringer volume (page 14, 21). L Silent mode is turned on. Turn it off (page 23). I cannot make a call. L The dialing mode may be set incorrectly. Change the setting (page 12). L The handset is too far from the base unit. Move closer and try again. I cannot make long distance calls.
TG743x(e).book Page 44 Monday, December 8, 2008 1:36 PM Useful Information Problem Cause/solution The caller list/incoming phone numbers are not edited automatically. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 20). L You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list.
TG743x(e).book Page 45 Monday, December 8, 2008 1:36 PM Useful Information Problem Cause/solution I cannot operate the answering system remotely. L You are entering the wrong remote access code. If you forgot the remote access code, store a new remote access code (page 33). L Press each key firmly. L The answering system is turned off. Turn it on (page 34). L You are using a rotary/pulse telephone. Try again using a touch-tone phone.
TG743x(e).book Page 46 Monday, December 8, 2008 1:36 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG743x(e).book Page 47 Monday, December 8, 2008 1:36 PM Useful Information WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
TG743x(e).book Page 48 Monday, December 8, 2008 1:36 PM Guía Rápida Española Guía Rápida Española Instalación Unidad base L Use sólo el adaptador de corriente Panasonic PQLV219 incluido. “Clic” Correcto Unidad base (120 V CA, 60 Hz) Gancho A la toma de teléfono de línea única (RJ11C) Incorrecto Unidad base Gancho Oprima firmemente el contacto. *Para usuarios de líneas DSL/ADSL “Clic” Auricular L UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03).
TG743x(e).book Page 49 Monday, December 8, 2008 1:36 PM Guía Rápida Española Sugerencias de operación Joystick Al empujar repetidamente el joystick ({^}, {V}, {<}, o {>}), puede: - navegar (hacia arriba, abajo, izquierda o derecha) por diversas listas o elementos - ajustar del volumen (subir o bajar) del receptor o el altavoz mientras habla Subir volumen Bajar volumen Teclas de función El auricular incluye 2 teclas de función y un joystick.
TG743x(e).book Page 50 Monday, December 8, 2008 1:36 PM Guía Rápida Española Cambio de idiomas (Auricular) (predeterminado: inglés) Idioma de la pantalla 1 {MENU} (centro del joystick) i {#}{1}{1}{0} 2 {V}/{^}: “Español” i {GUARDA} i {OFF} Idioma de la guía de voz {MENU} (centro del joystick) i {#}{1}{1}{2} i {V}/{^}: Seleccione la configuración deseada. i {GUARDA} i {OFF} Fecha y hora (Auricular) 1 2 3 4 {MENU} (centro del joystick) i {#}{1}{0}{1} Introduzca el día, mes y año actuales.
TG743x(e).book Page 51 Monday, December 8, 2008 1:36 PM Guía Rápida Española Operaciones básicas Contestador de llamadas (Unidad base) Contestador encendido/ apagado Oprima {ANSWER ON} para encender y apagar el contestador de llamadas.
TG743x(e).book Page 52 Monday, December 8, 2008 1:36 PM Guía Rápida Española Preguntas frecuentes Pregunta Causa y solución ¿Por qué aparece _? L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base. L Está usando el auricular o la unidad base en un área con mucha interferencia eléctrica.
TG743x(e).book Page 53 Monday, December 8, 2008 1:36 PM Guía Rápida Española Solución rápida de problemas 1 El auricular muestra: “No enlace a base Rec Adap base princ” Coloque el auricular en la unidad base, y después verifique si aparece “Cargando”. “Cargando” no aparece. “Cargando” aparece. “Cargando” Desconecte y después conecte aparece ahora. correctamente el adaptador de corriente a la unidad base y a la toma de corriente alterna. “Cargando” aún no aparece.
TG743x(e).book Page 54 Monday, December 8, 2008 1:36 PM Guía Rápida Española Solución rápida de problemas 2 El auricular no emite ningún tono de marcación. Vea si “Verif. Línea” aparece en la pantalla del auricular. Aparece No aparece Levante el auricular de la unidad base o el cargador. Oprima {C} en el auricular, y después verifique si la pantalla muestra “Hablar”. No enlace a base Rec Adap base princ “No enlace a base Adap base princ” aparece.
TG743x(e).book Page 55 Monday, December 8, 2008 1:36 PM Guía Rápida Española Cómo registrar un auricular a una unidad base El auricular y la unidad base que se suministran ya han sido registrados. Si por alguna razón el auricular no está registrado en la unidad base, regístrelo de nuevo. Auricular {MENU} (centro del joystick) i {#}{1}{3}{0} {MENU} Unidad base Oprima y mantenga oprimido {LOCATOR} durante aproximadamente 4 segundos hasta que suene el tono de registro.
TG743x(e).book Page 56 Monday, December 8, 2008 1:36 PM Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
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TG743x(e).book Page 58 Monday, December 8, 2008 1:36 PM Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
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TG743x(e).book Page 60 Monday, December 8, 2008 1:36 PM IMPORTANT! If your product is not working properly. . . 1. Read these Operating Instructions 2. Visit our website: http://www.panasonic.com/help L FAQs and troubleshooting hints are available. 3. Contact us via the web at: http://www.panasonic.com/contactinfo 4.
