TG7341E(e).book Page 1 Friday, June 13, 2008 11:21 AM Operating Instructions Digital Cordless Answering System Model No. KX-TG7341E KX-TG7342E Model shown is KX-TG7341. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
TG7341E(e).book Page 2 Friday, June 13, 2008 11:21 AM Table of Contents Introduction Product information . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 4 For your safety . . . . . . . . . . . . . . . . . . 6 Important safety instructions . . . . . . . . 7 For best performance . . . . . . . . . . . . . 7 Preparation Controls . . . . . . . . . . . . . . . . . . . . . . . 10 Display. . . . . . . . . . . . . . . . . . . . . . . . 11 Connections . . . . . . . . . . . . . . . .
TG7341E(e).book Page 3 Friday, June 13, 2008 11:21 AM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone. Important: L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG7341E/KX-TG7342E General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance.
TG7341E(e).book Page 4 Friday, June 13, 2008 11:21 AM Introduction Accessory information Supplied accessories No. Quantity Accessory item/Part number KX-TG7341 KX-TG7342 1 AC adaptor for base unit/ PQLV207EU (PQLV207E) 1 1 2 Telephone line cord/PQJA87S (for U.K.) 1 1 3 Rechargeable batteries*1 2 4 4 Handset cover*2 1 2 5 Charger/PNLC1001Y — 1 6 AC adaptor for charger/ PQLV209EU (PQLV209E) — 1 *1 See page 4 for replacement battery information.
TG7341E(e).book Page 5 Friday, June 13, 2008 11:21 AM Introduction Expanding your phone system You can expand your phone system by registering optional handsets (6 max.) to a single base unit. Handset (optional): KX-TGA731E Sales and support information Customer Care Centre L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.
TG7341E(e).book Page 6 Friday, June 13, 2008 11:21 AM Introduction For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG7341E(e).book Page 7 Friday, June 13, 2008 11:21 AM Introduction L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: – the handset batteries need recharging or have failed.
TG7341E(e).book Page 8 Friday, June 13, 2008 11:21 AM Introduction between the handset and base unit in an indoor environment. – away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones. – avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions.
TG7341E(e).book Page 9 Friday, June 13, 2008 11:21 AM Introduction By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
TG7341E(e).book Page 10 Friday, June 13, 2008 11:21 AM Preparation Handset Controls G A Base unit H A B CD EFG HI I B C D J K L E F J A B C D E F G H I J K L M N O P Q R 10 K LMN O P Q R Charge contacts Speaker {■} (Stop) {4} (Erase) {6} (Play) Message indicator {^}{V}: To adjust the ringer and speaker volumes. {7}{8}: To select the desired ringer tone or to repeat or skip the recorded messages.
TG7341E(e).book Page 11 Friday, June 13, 2008 11:21 AM Preparation Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the volume repeatedly while talking. Volume up {^} {<} Item Meaning x Handset is accessing base unit. (intercom, paging, changing base unit settings, etc.
TG7341E(e).book Page 12 Friday, June 13, 2008 11:21 AM Preparation cord may not allow the unit to work properly. Soft key icons Icon Action U Returns to the previous screen. K Displays the menu. M Accepts the current selection. To telephone line j Displays a previously dialled phone number. (220–240 V AC, 50 Hz) n Opens the phonebook. ( Displays the character entry mode for phonebook search. (page 21) ) Turns the key lock feature off. (page 20) / Selects a character entry mode.
TG7341E(e).book Page 13 Friday, June 13, 2008 11:21 AM Preparation L When replacing the batteries: – USE ONLY rechargeable Ni-MH batteries AAA (R03) size. – Do NOT use Alkaline/Manganese/ Ni-Cd batteries. – We recommend using the Panasonic rechargeable batteries noted on page 4, 7. During a power failure The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Tadaptor.
TG7341E(e).book Page 14 Friday, June 13, 2008 11:21 AM Preparation Note: L When replacing batteries, remove the old batteries. L Clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level Battery icon High 2 Medium 3 Low L When flashing: Needs charging. Battery charge Place the handset on the base unit or charger for about 7 hours before initial use.
TG7341E(e).book Page 15 Friday, June 13, 2008 11:21 AM Preparation Wall mounting Symbols used in these operating instructions Base unit 65 mm Symbol Meaning {} The words in the brackets indicate button names on the handset and base unit. Example: Unit keys: {C}, {ih} i Proceed to the next operation. “” The words in quotations indicate the menu on the display. Example: “Auto Talk” {V}/{^}: “” Press {V} or {^} to select the words in quotations.
TG7341E(e).book Page 16 Friday, June 13, 2008 11:21 AM Preparation Setting up the unit before use Display language 1 K (middle soft key) 2 {V}/{^}: “Handset Setup” i Note: L To correct a digit, press {<} or {>} to move the cursor to the digit, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again. M 3 {V}/{^}: “Display Setup” i M 4 {V}/{^}: “Select Language” i M 5 {V}/{^}: Select your desired language.
TG7341E(e).book Page 17 Friday, June 13, 2008 11:21 AM Making/Answering Calls Making calls Using the handset 1 Lift the handset and dial the phone number. L To correct a digit, press {C/T}. 2 3 {C} When you finish talking, press {ih} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number, and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {ih}. Note: L For best performance, use the speakerphone in a quiet environment.
TG7341E(e).book Page 18 Friday, June 13, 2008 11:21 AM Making/Answering Calls Handset 1 2 {0} i l Note: L You can also program the handset ringer volume beforehand (page 24). Dial the phone number. i {C} Using the base unit Base unit 1 2 3 When a call is being received, the in use indicator flashes rapidly. {s} {0} i {P} Dial the phone number. Note for handset and base unit: L A 3 second pause is inserted each time l on the handset or {P} on the base unit is pressed.
TG7341E(e).book Page 19 Friday, June 13, 2008 11:21 AM Making/Answering Calls Useful features during a call Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. Handset 1 2 Press {C/T} during conversation. To return to the conversation, press {C/T} again. Base unit 1 2 Press {T} during conversation. L The speakerphone indicator on the base unit flashes. To return to the conversation, press {T} again.
TG7341E(e).book Page 20 Friday, June 13, 2008 11:21 AM Making/Answering Calls Call privacy (Handset) Call privacy allows you to prevent other users from joining your conversations with outside callers. To allow other users to join your conversations, leave this feature off. The default setting is “Off”. 1 2 Press K during an outside call. {V}/{^}: Select the desired setting. iM L When this feature is turned on, z is displayed. Note: L This feature will turn off after you hang up the call.
TG7341E(e).book Page 21 Friday, June 13, 2008 11:21 AM Handset phonebook entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. L To change the character entry mode: ( i {V}/{^}: Select the character entry mode. i M Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers.
TG7341E(e).book Page 22 Friday, June 13, 2008 11:21 AM Handset phonebook Chain dial Copying all entries This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. 1 2 3 n (left soft key) i K 4 {ih} 1 2 3 During an outside call, press n. {V}/{^}: Select the desired entry.
TG7341E(e).book Page 23 Friday, June 13, 2008 11:21 AM Base unit speed dial Base unit speed dial You can assign one phone number to each of the 10 dial keys ({0} – {9}) on the base unit. Adding phone numbers to speed dial Important: L Before adding phone numbers, make sure the base unit is not in use. 1 {l} L The in use indicator flashes. 2 Enter the phone number (24 digits max.). L If a pause is required for dialling, press {P} where needed (page 17).
TG7341E(e).book Page 24 Friday, June 13, 2008 11:21 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 K (middle soft key) 2 Press {V} or {^} to select the desired top-menu. i M 3 Press {V} or {^} to select the desired item in sub-menu 1. i M L In some cases, you may need to select from sub-menu 2. i M 4 Press {V} or {^} to select the desired setting.
TG7341E(e).book Page 25 Friday, June 13, 2008 11:21 AM Programming Top-menu Sub-menu 1 Base Unit Setup*1 Recall/Flash*6 <100 msec.> Sub-menu 2 – Page 19 Base Unit PIN <0000> – 27 Repeater Mode – 28 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. *2 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up.
TG7341E(e).book Page 26 Friday, June 13, 2008 11:21 AM Programming Special instructions for programmable settings Alarm You can set one of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 3 minutes. Important: L Set the date and time beforehand (page 16). 1 2 K (middle soft key) 3 {V}/{^}: “Time Settings” i M 4 5 {V}/{^}: “Alarm” i M {V}/{^}: “Handset Setup” i M {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off.
TG7341E(e).book Page 27 Friday, June 13, 2008 11:21 AM Programming Changing the base unit PIN (Personal Identification Number) Important: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, see page 46. 1 2 K (middle soft key) 3 {V}/{^}: “Base Unit PIN” i M 4 Enter the current 4-digit base unit PIN (default: “0000”). 5 Enter the new 4-digit base unit PIN. i M i {ih} handset is near the base unit), reregister the handset.
TG7341E(e).book Page 28 Friday, June 13, 2008 11:21 AM Programming Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system. L Do not use more than one repeater at a time.
TG7341E(e).book Page 29 Friday, June 13, 2008 11:21 AM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG7341E(e).book Page 30 Friday, June 13, 2008 11:21 AM Caller ID Service Erasing caller information 1 K (middle soft key) 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry. iK 4 {V}/{^}: Select “Erase” or “Erase All”. i M 5 {V}/{^}: “Yes” i M i {ih} Storing caller information to the phonebook 1 K (middle soft key) 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry. iK 4 {V}/{^}: “Add Phonebook” i M 5 To store the name, continue from step 3, “Adding entries”, page 21.
TG7341E(e).book Page 31 Friday, June 13, 2008 11:21 AM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages. Select “Greeting Only” as the recording time setting (page 36).
TG7341E(e).book Page 32 Friday, June 13, 2008 11:21 AM Answering System Greeting message different pre-recorded greeting message asking callers to call again. When the unit answers a call, callers hear a greeting message. You can record your own greeting message or use a pre-recorded greeting message. Playing back the greeting message Recording your greeting message Press {d}. You can record your own greeting message (2 minutes and 30 seconds max.).
TG7341E(e).book Page 33 Friday, June 13, 2008 11:21 AM Answering System Listening to messages using the base unit Listening to messages using the handset When new messages have been recorded, {6} on the base unit flashes. Press {6}. L If new messages have been recorded, the base unit plays back new messages. L If there are no new messages, the base unit plays back all messages. When new messages have been recorded, u is displayed on the handset with the total number of new messages.
TG7341E(e).book Page 34 Friday, June 13, 2008 11:21 AM Answering System Key Operation 2 {8} Turn answering system on {V}/{^}: “Edit and Call” i M 3 Edit the number. i {C} {9} or O Stop recording Stop playback {0} Turn answering system off {*}{4}*2 Erase currently playing message {*}{5} Erase all messages {*}{6} Erase greeting message *1 If pressed within the first 5 seconds of a message, the previous message is played.
TG7341E(e).book Page 35 Friday, June 13, 2008 11:21 AM Answering System 2 After the greeting message starts, enter your remote access code. L The unit announces the number of new messages. *1 If pressed within the first 5 seconds of a message, the previous message is played. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35). Turning on the answering system remotely 4 When finished, hang up.
TG7341E(e).book Page 36 Friday, June 13, 2008 11:21 AM Answering System service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/ telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company. before the unit answers a call.
TG7341E(e).book Page 37 Friday, June 13, 2008 11:21 AM Answering System Call screening You can set the call screening feature on/off. For details, see page 31. Base unit The default setting is off. To turn call screening on Press and hold {■} until a long beep sounds. To turn call screening off Press and hold {■} until a short beep sounds. Handset The default setting is “On”. 1 2 K (middle soft key) 3 4 {V}/{^}: “Settings” i M 5 {V}/{^}: Select the desired setting.
TG7341E(e).book Page 38 Friday, June 13, 2008 11:21 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG7341E(e).book Page 39 Friday, June 13, 2008 11:21 AM Intercom/Locator Intercom Intercom calls can be made: – between handsets. – between the handset and base unit. Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones. – To answer the call with the handset, press {ih}, then press {C}. – To answer the call with the base unit, press {s} 2 times. L When paging unit(s) for an intercom call, the paged unit(s) beeps for 1 minute.
TG7341E(e).book Page 40 Friday, June 13, 2008 11:21 AM Intercom/Locator L The outside call is routed to the paged party. Base unit 1 During an outside call, press {x} to put the call on hold. 2 To page a specific handset, enter the handset number. To page all handsets, press {0}. L When you page all handsets, only the handset user who answers first can take the transferred call. 3 Wait for the paged party to answer. L If the paged party does not answer, press {x} to return to the outside call.
TG7341E(e).book Page 41 Friday, June 13, 2008 11:21 AM Intercom/Locator 3 4 Wait for the paged party to answer. L If the paged party does not answer, press {INT} to return to the outside call. To establish a conference call, press {3}. L To leave the conference, press {ih}. The other parties can continue the conversation. Press {INT}, then press {ih}. Note: L Even when the ringer volume for outside calls is set to off (page 24), the handset rings at a high level for paging.
TG7341E(e).book Page 42 Friday, June 13, 2008 11:21 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly. – Press {<} or {>} to move the cursor.
TG7341E(e).book Page 43 Friday, June 13, 2008 11:21 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG7341E(e).book Page 44 Friday, June 13, 2008 11:21 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Answer Sys. Full L Erase unnecessary messages (page 33, 34). Check Tel Line L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 12). Error L Recording was too short. Try again. Failed L Phonebook copy failed (page 22).
TG7341E(e).book Page 45 Friday, June 13, 2008 11:21 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 13). L Fully charge the batteries (page 14). L Check the connections (page 12).
TG7341E(e).book Page 46 Friday, June 13, 2008 11:21 AM Useful Information Programmable settings Problem Cause/solution I have changed the display language to a language I cannot read. L Change the display language (page 16). While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit.
TG7341E(e).book Page 47 Friday, June 13, 2008 11:21 AM Useful Information Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is not registered to the base unit. Register it (page 27). L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not connected. Check the connections. L You are using the handset or base unit in an area with high electrical interference.
TG7341E(e).book Page 48 Friday, June 13, 2008 11:21 AM Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
TG7341E(e).book Page 49 Friday, June 13, 2008 11:21 AM Useful Information Problem Cause/solution I cannot operate the answering system. L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. I cannot operate the answering system remotely. L You are entering the wrong remote access code.
TG7341E(e).book Page 50 Friday, June 13, 2008 11:21 AM Useful Information Specifications ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.90 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■ Bit rate: 1,152 kbit/s ■ Modulation: GFSK (Gaussian Frequency Shift Keying) ■ RF transmission power: Approx.
TG7341E(e).book Page 51 Friday, June 13, 2008 11:21 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge. 1.
TG7341E(e).
TG7341E(e).
TG7341E(e).
TG7341E(e).
TG7341E(e).book Page 56 Friday, June 13, 2008 11:21 AM For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Customer Care Helpline Tel. No.: U.K. 0844 844 3898 / R.O.I. 01289 8333 Sales Department: Panasonic Business Systems U.K.
