TG7301-7321E(e).book Page 1 Thursday, February 14, 2008 9:26 AM Operating Instructions Digital Cordless Phone Model No. KX-TG7301E KX-TG7302E KX-TG7303E KX-TG7304E Digital Cordless Answering System Model No. KX-TG7321E KX-TG7322E KX-TG7323E KX-TG7324E Model shown is KX-TG7301. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use.
TG7301-7321E(e).book Page 2 Thursday, February 14, 2008 9:26 AM Table of Contents Introduction Answering system settings . . . . . . . . 34 Product information . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 5 For your safety . . . . . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . 8 For best performance . . . . . . . . . . . . . 8 Voice Mail Service Preparation Controls . . . . . . . . . . . . . . . . . . . . . . . 11 Display. . . . . . . . .
TG7301-7321E(e).book Page 3 Thursday, February 14, 2008 9:26 AM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone. Important: L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG7301E/KX-TG7302E/KX-TG7303E/KX-TG7304E/ KX-TG7321E/KX-TG7322E/KX-TG7323E/KX-TG7324E General information L This equipment is designed for use on the UK and Republic of Ireland analogue telephone network.
TG7301-7321E(e).book Page 4 Thursday, February 14, 2008 9:26 AM Introduction KX-TG7321 series L Model shown is KX-TG7324. Base unit Model No. Handset Part No. Part No. KX-TG7321 KX-TG7321 KX-TGA731 Quantity 1 KX-TG7322 KX-TG7321 KX-TGA731 2 KX-TG7323 KX-TG7321 KX-TGA731 3 KX-TG7324 KX-TG7321 KX-TGA731 4 Feature differences Model No.
TG7301-7321E(e).book Page 5 Thursday, February 14, 2008 9:26 AM Introduction Accessory information Supplied accessories No.
TG7301-7321E(e).book Page 6 Thursday, February 14, 2008 9:26 AM Introduction Expanding your phone system You can expand your phone system by registering optional handsets (max. 6) to a single base unit. Handset (optional): KX-TGA731E Sales and support information Customer Care Centre L For customers within the UK: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.
TG7301-7321E(e).book Page 7 Thursday, February 14, 2008 9:26 AM Introduction For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG7301-7321E(e).book Page 8 Thursday, February 14, 2008 9:26 AM Introduction L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: – the handset batteries need recharging or have failed.
TG7301-7321E(e).book Page 9 Thursday, February 14, 2008 9:26 AM Introduction between the handset and base unit in an indoor environment. – away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones. – avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions.
TG7301-7321E(e).book Page 10 Thursday, February 14, 2008 9:26 AM Introduction human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
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TG7301-7321E(e).book Page 12 Thursday, February 14, 2008 9:26 AM Preparation Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the volume repeatedly while talking. Volume up {^} {<} Meaning x Handset is accessing base unit. (intercom, paging, changing base unit settings, etc.
TG7301-7321E(e).book Page 13 Thursday, February 14, 2008 9:26 AM Preparation *1 Caller ID subscribers only *2 KX-TG7321/KX-TG7322/ KX-TG7323/KX-TG7324 *3 Voice mail subscribers only Soft key icons Icon Action U Returns to the previous screen. K Displays the menu. M Accepts the current selection. j Displays a previously dialled phone number. n Opens the phonebook. ( Displays the character entry mode for phonebook search. (page 21)*1 ) Turns the key lock feature off.
TG7301-7321E(e).book Page 14 Thursday, February 14, 2008 9:26 AM Preparation mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. During a power failure The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Tadaptor.
TG7301-7321E(e).book Page 15 Thursday, February 14, 2008 9:26 AM Preparation Note: L When replacing batteries, remove the old batteries. Note: L It is normal for the handset to feel warm during charging. L If you want to use the unit immediately, charge the batteries for at least 15 minutes. L Clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.
TG7301-7321E(e).book Page 16 Thursday, February 14, 2008 9:26 AM Preparation L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. 25.4 mm Screws (Not supplied) Wall mounting Base unit Hooks 85 mm Longer than 20 mm Space (2 mm) Screws (Not supplied) Hook Longer than 20 mm Symbol Meaning {} The words in the brackets indicate button names on the handset and base unit.
TG7301-7321E(e).book Page 17 Thursday, February 14, 2008 9:26 AM Preparation Turning the power on/off 4 {V}/{^}: “Set Date & Time” i M 5 Enter the current date, month, and year. Example: 15 July, 2008 {1}{5} {0}{7} {0}{8} 6 Enter the current hour and minute. Example: 9:30 PM {0}{9} {3}{0} i Press {*} until “09:30 PM” is displayed. 7 M i {ih} Power on Press {ih} for about 1 second. Power off Press {ih} for about 2 seconds.
TG7301-7321E(e).book Page 18 Thursday, February 14, 2008 9:26 AM Making/Answering Calls 3 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {C/T}. 2 3 {C} When you finish talking, press {ih} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number, and press {s}. L Speak alternately with the other party. When you finish talking, press {ih}. Note: L For best performance, use the speakerphone in a quiet environment.
TG7301-7321E(e).book Page 19 Thursday, February 14, 2008 9:26 AM Making/Answering Calls Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 23). Useful features during a call Mute While mute is turned on, you can hear the other party, but the other party cannot hear you.
TG7301-7321E(e).book Page 20 Thursday, February 14, 2008 9:26 AM Making/Answering Calls Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press K (middle soft key) for about 3 seconds. L ) is displayed. L To turn key lock off, press ) (middle soft key) for about 3 seconds. Note: L Calls to emergency numbers cannot be made until key lock is turned off.
TG7301-7321E(e).book Page 21 Thursday, February 14, 2008 9:26 AM Phonebook L If there is no entry corresponding to the character you selected, the next entry is displayed. L To change the character entry mode: ( i {V}/{^}: Select the character entry mode. i M Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers. Adding entries 1 n (left soft key) i K 2 {V}/{^}: “New Entry” i M 3 Enter the party’s name (16 characters max.
TG7301-7321E(e).book Page 22 Thursday, February 14, 2008 9:26 AM Phonebook Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. 1 2 3 During an outside call, press n. {V}/{^}: Select the desired entry. Press M to dial the number.
TG7301-7321E(e).book Page 23 Thursday, February 14, 2008 9:26 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 K (middle soft key) 2 Press {V} or {^} to select the desired top-menu. i M 3 Press {V} or {^} to select the desired item in sub-menu 1. i M L In some cases, you may need to select from sub-menu 2. i M 4 Press {V} or {^} to select the desired setting.
TG7301-7321E(e).book Page 24 Thursday, February 14, 2008 9:26 AM Programming Top-menu Sub-menu 1 Base Unit Setup*1 Ringer Volume*6 Sub-menu 2 – Page – Recall/Flash*7 <100 msec.> – 19 Base Unit PIN <0000> – 26 Repeater Mode – 27 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
TG7301-7321E(e).book Page 25 Thursday, February 14, 2008 9:26 AM Programming Special instructions for programmable settings Alarm You can set one of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 3 minutes. Important: L Set the date and time beforehand (page 17). 1 2 K (middle soft key) 3 {V}/{^}: “Time Settings” i M 4 5 {V}/{^}: “Alarm” i M {V}/{^}: “Handset Setup” i M {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off.
TG7301-7321E(e).book Page 26 Thursday, February 14, 2008 9:26 AM Programming Changing the base unit PIN (Personal Identification Number) Important: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, see page 43. 1 2 K (middle soft key) 3 {V}/{^}: “Base Unit PIN” i M 4 Enter the current 4-digit base unit PIN (default: “0000”). 5 Enter the new 4-digit base unit PIN.
TG7301-7321E(e).book Page 27 Thursday, February 14, 2008 9:26 AM Programming Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system. L Do not use more than one repeater at a time.
TG7301-7321E(e).book Page 28 Thursday, February 14, 2008 9:26 AM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG7301-7321E(e).book Page 29 Thursday, February 14, 2008 9:26 AM Caller ID Service Erasing caller information 1 K (middle soft key) 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry. iK 4 {V}/{^}: Select “Erase” or “Erase All”. i M 5 {V}/{^}: “Yes” i M i {ih} Storing caller information to the phonebook 1 K (middle soft key) 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry.
TG7301-7321E(e).book Page 30 Thursday, February 14, 2008 9:26 AM Answering System – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Answering system Available for: KX-TG7321/KX-TG7322/KX-TG7323/ KX-TG7324 The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages.
TG7301-7321E(e).book Page 31 Thursday, February 14, 2008 9:26 AM Answering System Greeting message When the unit answers a call, callers hear a greeting message. You can record your own greeting message or use a pre-recorded greeting message. Recording your greeting message You can record your own greeting message (2 minutes and 30 seconds max.).
TG7301-7321E(e).book Page 32 Thursday, February 14, 2008 9:26 AM Answering System Operating the answering system Key Operation {^} or {V} Adjust the speaker volume {7} Repeat message (during playback)*1 {8} Skip message (during playback) {■} Stop playback {4} Erase currently playing message *1 If pressed within the first 5 seconds of a message, the previous message is played.
TG7301-7321E(e).book Page 33 Thursday, February 14, 2008 9:26 AM Answering System Erasing all messages 1 K (middle soft key) 2 {V}/{^}: “Answer System” i M 3 {V}/{^}: “Erase Message” i M 4 5 {V}/{^}: “Erase All” i M {V}/{^}: “Yes” i M i {ih} Calling back (Caller ID subscribers only) unauthorised parties from listening to your messages remotely. Important: L In order to operate the answering system remotely, you must first set a remote access code.
TG7301-7321E(e).book Page 34 Thursday, February 14, 2008 9:26 AM Answering System Remote commands 3 You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
TG7301-7321E(e).book Page 35 Thursday, February 14, 2008 9:26 AM Answering System 2 {V}/{^}: “Answer System” i M 3 4 {V}/{^}: “Settings” i M 5 {V}/{^}: Select the desired setting.
TG7301-7321E(e).book Page 36 Thursday, February 14, 2008 9:26 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
TG7301-7321E(e).book Page 37 Thursday, February 14, 2008 9:26 AM Intercom/Locator Intercom Transferring calls Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones. To answer the call, press {ih}, then press {C}. L When paging the handset for an intercom call, the paged handset beeps for 1 minute. Outside calls can be transferred between 2 handsets.
TG7301-7321E(e).book Page 38 Thursday, February 14, 2008 9:26 AM Intercom/Locator Conference calls Handset locator 2 handsets can have a conference call with an outside party. The following 2 methods are available: – Another person presses {C} while one person is talking with an outside party (“Call share”, page 19). – One person pages another person during an outside call as follows. (KX-TG7321/KX-TG7322/ KX-TG7323/KX-TG7324) You can locate a misplaced handset by paging it.
TG7301-7321E(e).book Page 39 Thursday, February 14, 2008 9:26 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly. – Press {<} or {>} to move the cursor.
TG7301-7321E(e).book Page 40 Thursday, February 14, 2008 9:26 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 40 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG7301-7321E(e).book Page 41 Thursday, February 14, 2008 9:26 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Answer Sys. Full*1 L Erase unnecessary messages (page 32). Check Tel Line L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 13). Error*1 L Recording was too short. Try again. Failed*1 L Phonebook copy failed (page 22).
TG7301-7321E(e).book Page 42 Thursday, February 14, 2008 9:26 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 14). L Fully charge the batteries (page 15). L Check the connections (page 13).
TG7301-7321E(e).book Page 43 Thursday, February 14, 2008 9:26 AM Useful Information Programmable settings Problem Cause/solution I have changed the display language to a language I cannot read. L Change the display language (page 17). While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit.
TG7301-7321E(e).book Page 44 Thursday, February 14, 2008 9:26 AM Useful Information Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is not registered to the base unit. Register it (page 26). L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not connected. Check the connections. L You are using the handset or base unit in an area with high electrical interference.
TG7301-7321E(e).book Page 45 Thursday, February 14, 2008 9:26 AM Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
TG7301-7321E(e).book Page 46 Thursday, February 14, 2008 9:26 AM Useful Information Problem Cause/solution I cannot operate the answering system. L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. I cannot operate the answering system remotely. L You are entering the wrong remote access code.
TG7301-7321E(e).book Page 47 Thursday, February 14, 2008 9:26 AM Useful Information Specifications ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.90 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■ Bit rate: 1,152 kbit/s ■ Modulation: GFSK (Gaussian Frequency Shift Keying) ■ RF transmission power: Approx.
TG7301-7321E(e).book Page 48 Thursday, February 14, 2008 9:26 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge.
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TG7301-7321E(e).book Page 52 Thursday, February 14, 2008 9:26 AM For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Customer Care Helpline Tel. No.: U.K. 0844 844 3898 / R.O.I. 01289 8333 Sales Department: Panasonic Business Systems U.K.
