Operating Instructions Digital Cordless Phone Model No. KX-TG6811FX KX-TG6812FX KX-TG6881FX Digital Cordless Answering System Model No. KX-TG6821FX Model shown is KX-TG6811. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 33).
Table of Contents Introduction Model composition .......................................3 Accessory information ..................................4 General information ......................................6 Important Information For your safety .............................................7 Important safety instructions ........................8 For best performance ...................................8 Other information .........................................9 Specifications ............................
Introduction Model composition n KX-TG6811 series n KX-TG6881 R Model shown is KX-TG6812. n KX-TG6821 series Base unit Handset Part No. Part No. KX-TG6811 KX-TG6811 KX-TGA681 KX-TG6812 KX-TG6811 KX-TGA681 2 KX-TG6881*1 KX-TG6811 KX-TGA681 1 KX-TG6821 KX-TG6821 KX-TGA681 1 Series Model No. KX-TG6811 series KX-TG6821 series *1 Quantity 1 A key finder (KX-TGA20FX) is supplied in this model. The key finder is pre-registered to the unit.
Introduction Feature differences Series Intercom Answering system Between handsets KX-TG6811 series – U*1 KX-TG6821 series U U*1 *1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). Accessory information Supplied accessories Quantity No.
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Rechargeable batteries Model number HHR-4MVE or HHR-4MVT or HHR-4MRT*1 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset DECT repeater KX-A405 Key finder KX-TGA20FX*2 *1 *2 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.
Introduction General information R This equipment is designed for use on the Czech and Slovakia analogue telephone network. R In the event of problems, you should contact your equipment supplier in the first instance. R For use in other countries, please contact your equipment supplier. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TG6811 series/ KX-TG6821 series: page 3) is in compliance with Directive 2014/53/EU.
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
Important Information – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. Battery R We recommend using the batteries noted on page 5. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Important Information should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) 250 mW (max.) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit*1: Standby: Approx. 0.6 W Maximum: Approx. 2.5 W Base unit*2: Standby: Approx. 0.8 W Maximum: Approx. 3.1 W Charger: Standby: Approx. 0.12 W Maximum: Approx. 1.
Getting Started n Charger R Use only the supplied Panasonic AC adaptor PNLV233CE. Setting up Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226CE. To power outlet Press plug firmly. Battery installation Hook R USE ONLY Ni-MH batteries AAA (R03) size. R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Confirm correct polarities ( , ). “Click” Use only the supplied telephone line cord.
Getting Started Battery charging Charge for about 7 hours. R When the batteries are fully charged, “Fully charged” is displayed. Confirm “Charging” is displayed. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level Icon Battery level High Medium Low Needs charging.
Getting Started Charge contacts Controls Handset F G A B n Control type Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – MDN or MCN: Adjust the receiver or speaker volume while talking. – MCN ( : Caller list): View the caller list. – MFN (W: Phonebook): View the phonebook entry. – MEN (T: Redial): View the redial list.
Getting Started Charge contacts Speaker M N (Locator) M N (Erase) Message counter MjN/MkN (Volume up/down) M N/M N (Repeat/Skip) M N (Play/Stop) Message indicator M N (Answer on) Item Meaning “Greeting Only” is selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded.*2 (page 48) Battery level Alarm is on. (page 31) Display Equalizer is set. (page 20) Handset display items Privacy mode is on.
Getting Started Item Meaning -- “Greeting Only” is selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded. (page 48) Icon Handset soft key icons Icon Puts the call on mute. *1 KX-TG6821 series: page 3 Handset main menu icons The following icons are shown when you press M N (right soft key) in standby mode. Icon Answer System*1 SMS (Short Message Service) Returns to the previous screen or outside call.
Getting Started Initial settings n Direct command code: Programmable settings can be accessed by pressing M N, #, and then the corresponding code on the dial keypad (page 25). Example: Press M N#101. n Symbol meaning: Example: MbN: “Off” Press MCN or MDN to select the words in quotations. Important: R When you install the batteries for the first time, the handset may prompt you to set display language and region setting. Perform step 2 in “Display language”, page 16, and then press MOKN.
Getting Started Using the Smart Function Key (NR key) When the NR indicator flashes rapidly/slowly, press M N. R The above features can be activated depending the situation. R If you answer a call using the Smart Function Key, the speakerphone is activated. R Even if the handset is placed on the base unit or charger, the feature can be activated. You can talk or listen to new messages*1 without lifting up the handset. If you want to perform further operations, lift up the handset.
Making/Answering Calls Making calls 1 2 3 Lift the handset and dial the phone number. R To correct a digit, press MCN. Press M N. When you finish talking, press MeN or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number and press MZN. R Speak alternately with the other party. 2 When you finish talking, press MeN. Note: R For best performance, use the speakerphone in a quiet environment. R To switch back to the receiver, press MZN/ M N.
Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press M N. To turn this feature on, see page 28. While mute is turned on, you can hear the other party, but the other party cannot hear you. Adjusting the handset ringer volume n While the handset is ringing for an incoming call: Press MDN or MCN repeatedly to select the desired volume.
Making/Answering Calls Press * before entering access numbers which require tone dialling. Handset noise reduction (NR key) This feature allows you to hear the voice of the person you are talking to clearly, by reducing the surrounding noise coming from the other party’s telephone. Press M N to turn on/off while talking. Note: R When this feature is turned on, is displayed while talking. R Depending on the environment where this handset is being used, this feature may not be effective.
Making/Answering Calls power runs out, we recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack, if you have such a telephone jack in your house. R Calls cannot be made during a power failure until key lock is turned off (page 20). Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode When the batteries are fully charged, operating time of the handset in power back-up mode varies depending on usage.
Shared Phonebook Shared phonebook 2 Press the dial key (0 to 9, or #) which contains the character you are searching for (page 51). R Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. R If there is no entry corresponding to the character you selected, the next entry is displayed. The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook.
Shared Phonebook 2 3 4 MbN: “Phonebook” a MOKN MbN: Select the desired entry. Press M N (right soft key) to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 18). R If you have rotary/pulse service, you need to press * before pressing M N in step 1 to change the dialling mode temporarily to tone.
Speed Dial 3 4 Speed dial You can assign 1 phone number to each of the dial keys (1 to 6) on the handset. Adding phone numbers to speed dial keys n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 6). a M N 2 3 MbN: “Manual” a MOKN 4 Enter the party’s phone number (24 digits max.). a MOKN 2 times a MeN Enter the party’s name (16 characters max.; page 51).
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus 1 M N 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. a MOKN R This step may vary depending on the feature being programmed.
Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Alert*2 SMS/Calling – On/Off SMS Calling #338 44 SMS/Calling – SMS Setting – Notification to – Message SMS/Calling – Call Setting – Notification to – Remote Code 1: Activate 0: Settings Base Unit Beep 1: On 0: #339 44 Number of Rings*2 2-6: 2-6 Rings 4: <4 Rings> 0: Auto #211 47 Recording Time*2 1: 1 Minute 3: <3 Minutes> 0: Greeting Only*3 #305 48 – #306 46 Remote Code*2 Call Screening 1:
Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume – Handset 0-6: Off-6 <6> #160 19 Ringer Volume – Base Unit*1, *2 0-6: Off-6 <3> #G160 – Time Settings Ringtone*6, *7 (Handset) #161 – Night Mode – On/Off 1: On 0: #238 31 Night Mode – Start/End <23:00/06:00> #237 31 Night Mode – Ring Delay 1: 30 sec. 2: <60 sec.> 3: 90 sec. 4: 120 sec.
Programming Sub-menu 1 Sub-menu 2 Speed Dial – Eco Setup Transmission Power*2 Display Setup Code #261 24 1: 2: Low #725 17 LCD & Key Backlight 1: 0: Off #276 – Contrast (Display contrast) 1-6: Level 1-6 <4> #145 – #278 17 Smart Function Key – Keytones*14 – Call Restrict*2 – – – – 1: 0: Off – #165 – #256 32 1: On 0: #200 19 Dial Mode*2 1: Pulse 2: #120 16 Recall/Flash*2, *16, *17 0: 900 msec. 1: 700 msec. 2: <600 msec.> 3: 400 msec.
Programming Sub-menu 1 Sub-menu 2 Settings Code Memo Alarm 1-3: Alarm1-3 1: Once 2: Daily 3: Weekly 0: #720 30 1: Caller ID 0: #226 – – Time Adjustment*2, *9 “Key Finder”*10 Main menu: Sub-menu 1 Sub-menu 2 Settings Code Search – – Battery Check – – #655 “Caller List”*19, *20 Main menu: Operation Code Viewing the caller list.
Programming *7 *8 *9 *10 *11 *12 *13 *14 *15 *16 *17 *18 *19 *20 *21 The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with permission of © 2012 Copyrights Vision Inc. If you do not want the unit to ring before the caller information is received, set to “Off”. (Caller ID subscribers only) You can only remove the first ring if the unit rings 2 times or more by default, which depends on your service provider/telephone company.
Programming “Weekly” Alarm sounds weekly at the set time(s). 4 Proceed with the operation according to your selection in step 3. n Once: Enter the desired date and month. a MOKN n Weekly: MbN: Select the desired day of the week and press M N. a MOKN 5 6 7 Set the desired time. a MOKN R We recommend turning the base unit ringer off (page 27) in addition to turning the night mode on. (KX-TG6821 series: page 3) R If you have set the alarm, the alarm sounds even if the night mode is turned on.
Programming when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 6” is displayed. 1 2 M 3 4 MOKN MbN: “Yes” a MOKN a MeN 2 Enter the phone number (24 digits max.). a MOKN R To erase a digit, press MCN. 3 MeN N#104 Enter the desired name (max. 10 characters; page 51). R If not required, go to step 3.
Programming 5 Select a memory location by pressing 1 to 6. a MOKN 6 Enter the phone number or area code to be restricted (8 digits max.). a MOKN a MeN R To erase a restricted number, press MCN. R Changing the base unit PIN (Personal Identification Number) Important: R If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, contact an authorised service centre. 1 2 M R N#132 Enter the current 4-digit base unit PIN (default: “0000”).
Programming used, certain operations may not be available. 1 M N#131 R All handsets registered to the base unit are displayed. Registering a handset to the base unit 2 MbN: Select the handset you want to cancel. a MOKN 3 MbN: “Yes” a MOKN R A confirmation tone sounds. R The handset does not beep when cancelling its own registration. 4 MeN The supplied handset and base unit are pre-registered.
Programming n KX-TG6811 series: page 3 Press and hold M N for about 5 seconds. (No registration tone) n KX-TG6821 series: page 3 Press and hold M N for about 5 seconds, until the registration tone sounds. R The next step must be completed within 90 seconds. 2 DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light the green. 3 Base unit: To exit the registration mode, press M R The registration tone stops. (KX-TG6821 series: page 3) N. 35 TG68xxFX(en)_0203_ver101.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service can be operated to play the new messages first, show the new SMS messages next, and then show the missed calls. *1 KX-TG6821 series: page 3 Editing a caller’s phone number before calling back 1 2 3 4 5 MCN ( ) MbN: Select the desired entry. M N a MbN: “Edit” a MOKN Edit the number. R Press dial key (0 to 9) to add, MCN to delete. M N Erasing selected caller information 1 2 3 MCN ( ) MbN: Select the desired entry.
SMS (Short Message Service) Using SMS SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features. Important: R To use SMS features, you must: – subscribe to a Caller ID and/or an appropriate service such as SMS. – confirm that SMS is turned on. – confirm that the correct message centre numbers are stored. Contact your service provider/telephone company for details and availability.
SMS (Short Message Service) return to the previous screen, press MFN. To use the phonebook: N or MFN (W) a MbN: Select the M phonebook entry. a MOKN 2 times 5 To save the message, select “Yes”. a MOKN 3 4 MbN: Select a message. a MOKN 5 MbN: “Yes” a MOKN a MeN M N a MbN: “Erase” a MOKN R To erase all messages, select “Erase All”. a MOKN 6 To send the message, press MOKN. R To cancel sending, press MeN.
SMS (Short Message Service) Replying to a message 1 While reading a received message, press M N. 2 3 4 MbN: “Reply” a MOKN 5 Enter a message (page 51). a MOKN Edit the destination phone number if necessary. a MOKN Continue from step 5, “Writing and sending a new message”, page 38. Editing/forwarding a message 1 While reading a received message, press M N.
Answering System Answering system Available for: KX-TG6821 series (page 3) The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 48). Important: R Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.
Answering System Recording your greeting message 1 2 3 4 5 M N#302 MbN: “Yes” a MOKN After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (50 seconds max.). Press MnN to stop recording. MeN Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.
Answering System Key Erasing all messages Press M N 2 times while the unit is not in use. Listening to messages using the handset When new messages have been recorded, is displayed on the handset with the total number of new messages. 1 To listen to new messages: M N#323 To listen to all messages: M N#324 2 When finished, press MeN. Turn answering system off Erase currently playing message *5 Erase all messages *6 Reset to a pre-recorded greeting message N.
Answering System – If the call is answered, the announcement is repeated for about 1 minute. – If nobody answers within 1 minute, the unit will not retry the call. Advanced new message alerting features Audible message alert This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base Unit Beep” setting is turned on. The default setting is “Off”.
Answering System 4 5 MbN: “Phonebook” a MOKN Editing a saved SMS message MbN: Select the phonebook entry. a MOKN a MeN When new messages are recorded, you receive an SMS message which shows “New message from” (New message from) and caller information. You can edit the message “New message from” to your desired message. n By entering a phone number: 1 M N#338 2 3 MbN: “SMS Setting” a MOKN MbN: “Notification to” a MOKN N aM 4 5 MbN: “Manual” a MOKN Enter the desired name (16 characters max.
Answering System 4 5 6 M N a MbN: “Edit” a MOKN Edit the name if necessary (16 characters max.; page 51). a MOKN Edit the phone number if necessary (24 digits max.). a MOKN 2 times a MeN Erasing the set phone number 1 2 3 4 5 M N#338 MbN: “Call Setting” a MOKN MbN: “Notification to” a MOKN M N a MbN: “Erase” a MOKN MbN: “Yes” a MOKN a MeN R The new message alert setting is turned off.
Answering System Using the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. 3 4 Enter remote commands.
Answering System If your service provider/telephone company cannot do this: – Set this unit’s “Number of Rings” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. is When you have new messages, displayed on the handset if message indication service is available.
Intercom/Locator Intercom Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press MeN, then press N. M Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets. 1 2 3 4 Making an intercom call 1 2 3 M NaM N 5 MbN: Select the desired unit.
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 51). – Press MFN or MEN to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to erase all characters or numbers.
Useful Information Greek character table ( z 1 ) 2 3 Extended 1 character table ( z 1 2 4 5 6 7 8 9 y 4 5 6 7 8 9 y 7 8 9 y 7 8 9 y ) 3 R The following are used for both uppercase and lowercase: Extended 2 character table ( z 1 2 ) (Not available for SMS) 3 4 5 6 R The following are used for both uppercase and lowercase: Cyrillic character table ( z 1 ) (Not available for SMS) 2 3 4 5 6 52 TG68xxFX(en)_0203_ver101.
Useful Information 1 4 9 53 TG68xxFX(en)_0203_ver101.
Useful Information Error messages Display message Cause/solution Base no power or No link. Reconnect AC adaptor. or No link. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been cancelled. Re-register the handset (page 34). R When “No link.
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. R R R R The handset display is blank.
Useful Information Problem Cause/solution I cannot activate the eco mode. R You cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 34). I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 34). R You entered the wrong PIN. If you forget your PIN, contact an authorised service centre.
Useful Information Problem Cause/solution I cannot make a call. R The dialling mode may be set incorrectly. Change the setting (page 16). R You dialled a call restricted number (page 32). R The key lock feature is turned on. Turn it off (page 20). Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to a Caller ID service. Contact your service provider/telephone company for details.
Useful Information Problem Cause/solution “FD” is displayed. R The unit could not connect to the SMS message centre. Confirm that the correct SMS message centre numbers are stored. Confirm that SMS is turned on (page 38). “FE” is displayed. R An error occurred while sending the message. Try again. “E0” is displayed. R Your phone number is permanently withheld or you have not subscribed to the appropriate service. Contact your service provider/telephone company.
Index K Index A B C D E F H I Additional handsets: 33 Alarm: 30 Answering calls: 18 Answering system: 41 Call screening: 41 Erasing messages: 42, 43, 47 Greeting message: 41 Greeting only: 48 Listening to messages: 42, 43, 47 New message alerting: 44 Number of rings: 47 Recording time: 48 Remote access code: 46 Remote operation: 46 Turning on/off: 41 Auto talk: 19, 28 Base unit Resetting: 33 Battery: 11, 12 Call restriction: 32 Call share: 20 Call waiting: 19 Call Waiting Caller ID: 19 Caller ID ser
Sales Department: N Czech N Slovakia Thámova 289/13 (Palác Karlín) 186 00 Praha 8 +420-236 032 511 telefon: centrální fax: +420-236 032 411 zákaznická linka: +420-236 032 911 e-mail: panasonic.praha@eu.panasonic.com aktuální info na www.panasonic.cz Štúrova 11, 811 01 Bratislava, Slovenská republika Telefón: +421-2-2062-2211 Fax: +421-2-2062-2311 zákaznícka linka: +421-2-2062-2911 e-mail: panasonic.bratislava@eu.panasonic.com aktuálne info na www.panasonic.sk N Romania B-dul Preciziei, Nr.
