TG6591E(e).book Page 1 Friday, August 20, 2010 9:29 AM Operating Instructions Digital Cordless Answering System Model No. KX-TG6591E KX-TG6592E KX-TG6593E Model shown is KX-TG6591. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID.
TG6591E(e).book Page 2 Friday, August 20, 2010 9:29 AM Table of Contents Introduction Answering System Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 4 General information. . . . . . . . . . . . . . . 6 Answering system . . . . . . . . . . . . . . 39 Turning the answering system on/off 39 Greeting message . . . . . . . . . . . . . . 40 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . .
TG6591E(e).book Page 3 Friday, August 20, 2010 9:29 AM Introduction Model composition Base unit Handset Part No. Part No. KX-TG6591 KX-TG6591 KX-TGA659 1 KX-TG6592 KX-TG6591 KX-TGA659 2 KX-TG6593 KX-TG6591 KX-TGA659 3 Series Model No. KX-TG6591 series Quantity L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6591E/KX-TG6592E/KX-TG6593E Feature highlights ■ Easy-to-see LCD and big button – 1.
TG6591E(e).book Page 4 Friday, August 20, 2010 9:29 AM Introduction Accessory information Supplied accessories No. Quantity Accessory item/ Part number KX-TG6591 KX-TG6592 KX-TG6593 1 AC adaptor/ PQLV219EW or PQLV219EZ 1 2 3 2 Telephone line cord/ PNJA1037Z (for U.K.) 1 1 1 3 Rechargeable batteries*1/ HHR-55AAAB or N4DHYYY00005 2 4 6 4 Handset cover*2 1 2 3 5 Belt clip/PNKE1076Z2 1 2 3 6 Charger/PNLC1015ZM — 1 2 *1 See page 4 for replacement battery information.
TG6591E(e).book Page 5 Friday, August 20, 2010 9:29 AM Introduction Expanding your phone system You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different colour from that of the supplied handsets. Handset (optional): KX-TGA659E Sales and support information Customer Communication Centre L For customers within the U.K.
TG6591E(e).book Page 6 Friday, August 20, 2010 9:29 AM Introduction General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd.
TG6591E(e).book Page 7 Friday, August 20, 2010 9:29 AM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG6591E(e).book Page 8 Friday, August 20, 2010 9:29 AM Important Information – there is a power failure. – the key lock feature is turned on. For best performance Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin.
TG6591E(e).book Page 9 Friday, August 20, 2010 9:29 AM Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder.
TG6591E(e).book Page 10 Friday, August 20, 2010 9:29 AM Important Information Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 10 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6591E(e).book Page 11 Friday, August 20, 2010 9:29 AM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit Press plug firmly. Hook “Click” Rechargeable Ni-MH ONLY Use only the supplied telephone line cord.
TG6591E(e).book Page 12 Friday, August 20, 2010 9:29 AM Getting Started Note when setting up Battery level Icon Battery level Note for connections & High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG6591E(e).book Page 13 Friday, August 20, 2010 9:29 AM Getting Started I J K L M N Controls Handset A K B C D E F L M G H I J N O P Headset jack {s} (Speakerphone) Receiver Display {ic} (Off/Power) {R}: Recall/Flash {ECO}: Eco mode shortcut key O Microphone P Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
TG6591E(e).book Page 14 Friday, August 20, 2010 9:29 AM Getting Started E {I}/{II}: Speed dial keys {III}: Speed dial key/ Distress call key and indicator F {■} (Stop) G {+}/{-} (Y: Volume up/down) H Microphone I {s} (Speakerphone) Speakerphone indicator J {6} (Play) Message indicator K {x} (Locator) L {s} (Answer on) Answer on indicator Display Item Meaning k The LCD and key backlight is off. (page 30) u L When displayed next to the battery icon: Answering system is on.
TG6591E(e).book Page 15 Friday, August 20, 2010 9:29 AM Getting Started Item % Meaning Icon Action Distress call feature is now being used. (page 25) L When flashing rapidly: A distress call is now being received. k Displays the character entry mode for phonebook search. (page 21) & Turns the key lock feature off. (page 20) / Selects a character entry mode. Distress Distress call feature is now being used. O Line in use Someone is using the line. Stops recording or playback.
TG6591E(e).book Page 16 Friday, August 20, 2010 9:29 AM Getting Started Important: L When you install the batteries for the first time, the handset may prompt you to set display language and date and time. – Perform step 2 in “Display language”, page 16, and then press M. – Continue from step 2 in “Date and time”, page 16. Display language 1 8 i {#}{1}{1}{0} 2 {V}/{^}: Select your desired language. i M 3 {ic} Date and time 1 8 i {#}{1}{0}{1} 2 Enter the current date, month, and year.
TG6591E(e).book Page 17 Friday, August 20, 2010 9:29 AM Making/Answering Calls Making calls Using the handset 1 Lift the handset and dial the phone number. L To correct a digit, press ^. 2 3 Press {C} or ]. When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {ic}.
TG6591E(e).book Page 18 Friday, August 20, 2010 9:29 AM Making/Answering Calls Adjusting the speaker volume Press {+} or {-} repeatedly while talking. Answering calls Using the handset When a call is being received, the ringer indicator flashes rapidly. 1 2 Lift the handset and press {C} or {s} when the unit rings. L You can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}.
TG6591E(e).book Page 19 Friday, August 20, 2010 9:29 AM Making/Answering Calls Hold This feature allows you to put an outside call on hold. 1 2 3 Press 8 during an outside call. {V}/{^}: “Hold” i M To release hold, press {C}. L Another handset user can take the call by pressing {C}. L The base unit user can take the call by pressing {s}. Note: L If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly.
TG6591E(e).book Page 20 Friday, August 20, 2010 9:29 AM Making/Answering Calls Handset key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press 8 for about 3 seconds. L & is displayed. L To turn key lock off, press & for about 3 seconds. Note: L Calls to emergency numbers cannot be made until key lock is turned off. 20 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6591E(e).book Page 21 Friday, August 20, 2010 9:29 AM Handset Phonebook L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers. Adding entries 1 nim 2 Enter the party’s name (16 characters max.).
TG6591E(e).book Page 22 Friday, August 20, 2010 9:29 AM Handset Phonebook 4 Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. 1 2 3 4 Copying all entries 1 2 3 During an outside call, press 8. {V}/{^}: “Phonebook” i M {V}/{^}: Select the desired entry. Press ] to dial the number.
TG6591E(e).book Page 23 Friday, August 20, 2010 9:29 AM Speed Dial 5 Press {#} then enter intercom number (handset: 1 to 6, base unit: 0). i M 2 times 6 {ic} Speed dial You can assign 1 phone number to each of the 3 speed dial keys ({I} to {III}) on the unit. Important: L You can set speed dial using one of the handsets. The stored numbers to speed dial keys ({I} to {III}) can be used for all registered handsets and the base unit.
TG6591E(e).book Page 24 Friday, August 20, 2010 9:29 AM Speed Dial Note: L When you edit an intercom number, perform steps 1 to 3, then continue from step 4, “When you add an intercom number:”, page 23. Erasing an entry 1 8 i {#}{2}{6}{1} 2 {V}/{^}: Select the desired speed Note for handset and base unit: L If you set the distress call feature to “On”, speed dial key {III} cannot be used as a speed dial key. Index card Use the index card to record the names/phone numbers stored to the speed dial buttons.
TG6591E(e).book Page 25 Friday, August 20, 2010 9:29 AM Distress Call Distress call You can make a distress call to request assistance simply by pressing speed dial key {III}, if you find yourself in serious difficulty. This key contains a distress list of telephone numbers you have stored. The unit dials the distress list numbers repeatedly until the other party answers. When the other party answers, the unit plays your pre-recorded distress message and the conversation can begin.
TG6591E(e).book Page 26 Friday, August 20, 2010 9:29 AM Distress Call Setting the distress call Important: L You can set the distress call feature using one of the handsets. The stored numbers in speed dial key {III} can be used for all registered handsets and the base unit. Adding to the distress number list You can store distress numbers (4 numbers max. for outside party’s numbers and intercom numbers) to the distress list in the speed dial key {III}.
TG6591E(e).book Page 27 Friday, August 20, 2010 9:29 AM Distress Call L While the distress call is being dialled, your pre-recorded distress message is also played back from your speaker. Important: L You should include the information to press {1} to accept the call other than distress request and your name and address. Example: This is distress call from Mary Smith. My address is “xxxxx”. To accept the call, press {1}.
TG6591E(e).book Page 28 Friday, August 20, 2010 9:29 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 28) – using the direct commands (page 30) L Direct command is the main method used in these operating instructions. Programming by scrolling through the display menus 1 8 2 Press {V} or {^} to select the desired main menu.
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TG6591E(e).book Page 30 Friday, August 20, 2010 9:29 AM Programming *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. Programming using the direct commands 1 8 i {#} 2 Enter the desired code. 3 Select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}. Note: L In the following table, < > indicates the default settings.
TG6591E(e).book Page 31 Friday, August 20, 2010 9:29 AM Programming System *1 Page {1}–{6}: Level 1–6 <3> – – {1}{6}{5} {1}: {0}: Off – – {2}{0}{0} {1}: On {0}: – 18 {1}{2}{1} {0}: 900 msec. {1}: 700 msec. {2}: 600 msec. {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec. {7}: <100 msec.> {8}: 90 msec. {9}: 80 msec.
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TG6591E(e).book Page 33 Friday, August 20, 2010 9:29 AM Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: L Set the date and time beforehand (page 16). 1 2 8 i {#}{7}{2}{0} {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off. Go to step 6. “Once” An alarm sounds once at the set time. “Daily” An alarm sounds daily at the set time. Go to step 4. 3 Enter the desired date and month.
TG6591E(e).book Page 34 Friday, August 20, 2010 9:29 AM Programming Changing the start and end time 1 2 8 i {#}{2}{3}{7} Continue from step 3, “Turning night mode on/off”, page 33. Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough. After the selected amount of time passes, the handset rings. If you select “No Ringing”, the handset never rings during night mode. 1 2 8 i {#}{2}{3}{9} {V}/{^}: Select the desired setting.
TG6591E(e).book Page 35 Friday, August 20, 2010 9:29 AM Programming noted on page 5. If another handset model is used, certain operations (handset settings, base unit settings, etc.) may not be available. Viewing/editing/erasing bar call numbers 1 2 8 i {#}{2}{1}{7} 3 To edit a number: ~ i Edit the phone number. i M i {ic} To erase a number: W i {V}/{^}: “Yes” i M i {ic} {V}/{^}: Select the desired entry. L To exit, press {ic}. Note: L When editing, press the desired dial key to add, ^ to erase.
TG6591E(e).book Page 36 Friday, August 20, 2010 9:29 AM Programming Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system. 1 8 i {#}{1}{3}{1} L All handsets registered to the base unit are displayed. 2 {V}/{^}: Select the handset you want to cancel. i M 3 {V}/{^}: “Yes” i M L A confirmation tone sounds.
TG6591E(e).book Page 37 Friday, August 20, 2010 9:29 AM Caller ID Service – Being replaced on the base unit or charger. – Pressing {ic}. Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details.
TG6591E(e).book Page 38 Friday, August 20, 2010 9:29 AM Caller ID Service Editing a caller’s phone number before calling back 1 8 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry. 4 ~ i Edit the number. L Press dial key ({0} to {9}) to add, ^ to delete. 5 {C} Erasing selected caller information 1 8 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry.
TG6591E(e).book Page 39 Friday, August 20, 2010 9:29 AM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 44).
TG6591E(e).book Page 40 Friday, August 20, 2010 9:29 AM Answering System Base unit To adjust the speaker volume, press {+} or {-} repeatedly. You can answer the call by pressing {s}. To turn off while screening a call, press {-} repeatedly until the sounds goes off. L If you adjust the speaker volume while listening to messages or while having a conversation, the speaker volume for call screening is turned on again.
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TG6591E(e).book Page 42 Friday, August 20, 2010 9:29 AM Answering System *3 You can also erase as follows: W i {V}/{^}: “Yes” i M Calling back (Caller ID subscribers only) If caller information is received for the call, you can call the caller back while listening to a message. 1 2 Press 8 during playback. {V}/{^}: “Call Back” i M Editing the number before calling back 1 2 3 Press 8 during playback.
TG6591E(e).book Page 43 Friday, August 20, 2010 9:29 AM Answering System Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. 2 Let the phone ring 20 times. L A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 42).
TG6591E(e).book Page 44 Friday, August 20, 2010 9:29 AM Answering System For voice mail service subscribers To receive voice mail and use answering system properly, please note the following: L To use the voice mail service (page 45) provided by your service provider/ telephone company rather than the unit’s answering system, turn off the answering system (page 39).
TG6591E(e).book Page 45 Friday, August 20, 2010 9:29 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG6591E(e).book Page 46 Friday, August 20, 2010 9:29 AM Intercom/Locator L You can also page from a handset to a specific unit by simply pressing and holding speed dial keys. Intercom Intercom calls can be made: – between handsets. – between a handset and the base unit. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. – To answer the call with the handset, press {ic}, then press {C}. – To answer the call with the base unit, press {s} 2 times.
TG6591E(e).book Page 47 Friday, August 20, 2010 9:29 AM Intercom/Locator 2 Wait for the paged party to answer. L If paged party does not answer, press {x} to return to the outside call. 3 To complete the transfer: Press {s}. L The outside call is being routed to the handset. Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made: – between 2 handsets. – between a handset and the base unit.
TG6591E(e).book Page 48 Friday, August 20, 2010 9:29 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 48). – Press {^} or {V} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to erase all characters or numbers.
TG6591E(e).book Page 49 Friday, August 20, 2010 9:29 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6591E(e).book Page 50 Friday, August 20, 2010 9:29 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Base no power or No link. Reconnect AC adaptor. L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset’s registration may have been cancelled.
TG6591E(e).book Page 51 Friday, August 20, 2010 9:29 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. L Place the handset on the base unit or charger to turn on the handset. The unit does not work.
TG6591E(e).book Page 52 Friday, August 20, 2010 9:29 AM Useful Information Problem Cause/solution I cannot activate the eco mode. L You cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 36). I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 36). L You entered the wrong PIN.
TG6591E(e).book Page 53 Friday, August 20, 2010 9:29 AM Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
TG6591E(e).book Page 54 Friday, August 20, 2010 9:29 AM Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
TG6591E(e).book Page 55 Friday, August 20, 2010 9:29 AM Useful Information Answering system Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 39). L The message memory is full. Erase unwanted messages (page 41). L The recording time is set to “Greeting Only”. Change the setting (page 44). L If your own greeting message is not recorded properly, callers are unable to leave a message. Record your own greeting message again (page 40).
TG6591E(e).book Page 56 Friday, August 20, 2010 9:29 AM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use.
TG6591E(e).book Page 57 Friday, August 20, 2010 9:29 AM Useful Information Wall mounting Note: L Make sure that the wall is strong enough to support the weight of the unit. ■ Base unit ■ Charger 84 mm 25 mm Screws (Not supplied) Screws (Not supplied) Hooks Hook Longer than 20 mm Space (6 mm) Longer than 20 mm Space (5 mm) Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6591E(e).book Page 58 Friday, August 20, 2010 9:29 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
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TG6591E(e).book Page 60 Friday, August 20, 2010 9:29 AM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.) 01289 8333 (Rep of Ireland) or contact us through our website: www.
