TG6561E(e).book Page 1 Tuesday, July 13, 2010 1:50 PM Operating Instructions Digital Cordless Answering System Model No. KX-TG6561E KX-TG6562E Model shown is KX-TG6561. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
TG6561E(e).book Page 2 Tuesday, July 13, 2010 1:50 PM Table of Contents Introduction Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . 5 Important Information For your safety . . . . . . . . . . . . . . . . . . 6 Important safety instructions . . . . . . . . 7 For best performance . . . . . . . . . . . . . 7 Other information. . . . . . . . . . . . . . . . . 8 Specifications . . . . . . . . . . . . . . . .
TG6561E(e).book Page 3 Tuesday, July 13, 2010 1:50 PM Introduction Model composition Base unit Handset Part No. Part No. KX-TG6561 KX-TG6561 KX-TGA651 1 KX-TG6562 KX-TG6561 KX-TGA651 2 Series Model No. KX-TG6561 series Quantity L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6561E/KX-TG6562E Accessory information Supplied accessories No.
TG6561E(e).book Page 4 Tuesday, July 13, 2010 1:50 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable batteries P03P or HHR-4NGE*1 DECT repeater KX-A272 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset *1 Replacement batteries may have a different capacity from that of the supplied batteries.
TG6561E(e).book Page 5 Tuesday, July 13, 2010 1:50 PM Introduction L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details. General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd.
TG6561E(e).book Page 6 Tuesday, July 13, 2010 1:50 PM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG6561E(e).book Page 7 Tuesday, July 13, 2010 1:50 PM Important Information Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries.
TG6561E(e).book Page 8 Tuesday, July 13, 2010 1:50 PM Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder.
TG6561E(e).book Page 9 Tuesday, July 13, 2010 1:50 PM Important Information Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6561E(e).book Page 10 Tuesday, July 13, 2010 1:50 PM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit “Click” Press plug firmly. Hook Rechargeable Ni-MH ONLY (220-240 V AC, 50/60 Hz) Use only the supplied telephone line cord. L When the language selection is displayed, see page 14.
TG6561E(e).book Page 11 Tuesday, July 13, 2010 1:50 PM Getting Started Note when setting up Battery level Icon Battery level Note for connections & High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG6561E(e).book Page 12 Tuesday, July 13, 2010 1:50 PM Getting Started J {ECO/R} ECO: Eco mode shortcut key R: Recall/Flash K Microphone L Charge contacts Controls Handset A G H B C D E I J F K L ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items.
TG6561E(e).book Page 13 Tuesday, July 13, 2010 1:50 PM Getting Started G {s} (Answer on) Answer on indicator H {x} (Locator/Intercom) I {l} (Program/Speed dial) J In use indicator K Dial keypad L {R/P} (Redial/Pause) M {a} (Hold) N Microphone O {s} (Speakerphone) Speakerphone indicator P {R} (Recall/Flash) Q {T} (Mute) R {5} (Conference) Item Meaning u L When displayed next to the battery icon: Answering system is on. (page 33) L When displayed with a number: New messages have been recorded.
TG6561E(e).book Page 14 Tuesday, July 13, 2010 1:50 PM Getting Started Icon Action M Accepts the current selection. j Displays a previously dialled phone number. ] Makes a call. (page 16) L Temporarily turns off the ringer for incoming calls. (page 17) / Sets 24-hour or 12-hour clock format. (page 15) H Places a call on hold. (page 41) n Opens the phonebook. ~ Allows you to edit phone numbers. (page 29, 32) m Adds new entry.
TG6561E(e).book Page 15 Tuesday, July 13, 2010 1:50 PM Getting Started L You can select 24-hour or 12-hour clock format (“AM” or “PM”) by pressing /. 4 – “Eco Setup” is not shown in the display menu (page 24). M i {ic} Note: L To correct a digit, press {<} or {>} to move the cursor to the digit, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again.
TG6561E(e).book Page 16 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls Making calls Using the handset 1 Lift the handset and dial the phone number. L To correct a digit, press ^. 2 3 Press {C} or ]. When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {ic}.
TG6561E(e).book Page 17 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls Handset 1 2 {0} i l Dial the phone number. i {C} Base unit 1 2 3 {s} {0} i {R/P} Dial the phone number. Note for handset and base unit: L A 3 second pause is inserted each time l on the handset or {R/P} on the base unit is pressed. Repeat as needed to create longer pauses. Answering calls Using the handset When a call is being received, the ringer indicator flashes rapidly.
TG6561E(e).book Page 18 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls L The base unit user can take the call by pressing {s}. Press {a} during an outside call. transferring an extension call, or accessing optional telephone services. Note: L To change the recall/flash time, see page 26. To release hold, press {s}. L A handset user can take the call by pressing {C}.
TG6561E(e).book Page 19 Tuesday, July 13, 2010 1:50 PM Making/Answering Calls Note for handset and base unit: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 26). Handset key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press 8 for about 3 seconds. L & is displayed.
TG6561E(e).book Page 20 Tuesday, July 13, 2010 1:50 PM Handset Phonebook L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers. Adding entries 1 nim 2 Enter the party’s name (16 characters max.).
TG6561E(e).book Page 21 Tuesday, July 13, 2010 1:50 PM Handset Phonebook have stored in the phonebook, without having to dial manually. 1 2 3 4 3 {V}/{^}: Select the handset you want to send the phonebook entry to. i M L When all entries have been copied, “Completed” is displayed. 4 {ic} During an outside call, press 8. {V}/{^}: “Phonebook” i M {V}/{^}: Select the desired entry. Press ] to dial the number.
TG6561E(e).book Page 22 Tuesday, July 13, 2010 1:50 PM Base Unit Speed Dial Base unit speed dial You can assign one phone number to each of the 10 dial keys ({0} – {9}) on the base unit. Adding phone numbers to speed dial Important: L Before adding phone numbers, make sure the base unit is not in use. 1 {l} L The in use indicator flashes. 2 Enter the phone number (24 digits max.). L If a pause is required for dialling, press {R/P} where needed (page 16).
TG6561E(e).book Page 23 Tuesday, July 13, 2010 1:50 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 23) – using the direct commands (page 25) L Direct command is the main method used in these operating instructions. Programming by scrolling through the display menus 1 8 2 Press {V} or {^} to select the desired main menu.
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TG6561E(e).book Page 25 Tuesday, July 13, 2010 1:50 PM Programming Programming using the direct commands 1 8 i {#} 2 Enter the desired code. 3 Select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}. Note: L In the following table, < > indicates the default settings.
TG6561E(e).book Page 26 Tuesday, July 13, 2010 1:50 PM Programming Feature Code Setting Recall/Flash*8 {1}{2}{1} {0}: 900 msec. {1}: 700 msec. {2}: 600 msec. {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec. {7}: <100 msec.> {8}: 90 msec. {9}: 80 msec. System *1 Page r 18 Privacy Mode*9 {1}{9}{4} {1}: On {0}: r – Base Unit PIN {1}{3}{2} <0000> r 29 {1}: On {0}: Repeater Mode {1}{3}{8} Register H.set (H.
TG6561E(e).book Page 27 Tuesday, July 13, 2010 1:50 PM Programming *1 If “System” column is checked, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 14).
TG6561E(e).book Page 28 Tuesday, July 13, 2010 1:50 PM Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: L Set the date and time beforehand (page 14). 1 2 8 i {#}{7}{2}{0} {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off. Go to step 6. “Once” An alarm sounds once at the set time. “Daily” An alarm sounds daily at the set time. Go to step 4. 3 Enter the desired date and month.
TG6561E(e).book Page 29 Tuesday, July 13, 2010 1:50 PM Programming Important: L You must store the phone number with an area code in the call barred list. ■ From the caller list: 1 2 {<} (y) {V}/{^}: Select the entry to be barred. i I 3 {V}/{^}: “Caller Barred” i M 4 {V}/{^}: “Yes” i M i {ic} ■ By entering phone numbers: 1 2 3 8 i {#}{2}{1}{7} i m Enter the phone number (24 digits max.). i M L To erase a digit, press ^.
TG6561E(e).book Page 30 Tuesday, July 13, 2010 1:50 PM Programming L The next step must be completed within 90 seconds. 3 Handset: Wait until “Base PIN” is displayed. i Enter the base unit PIN (default: “0000”). i M L If you forget your PIN, see page 46. L When the handset has been registered successfully, w is displayed. Note: L While registering, “Base in registering” is displayed on all registered handsets.
TG6561E(e).book Page 31 Tuesday, July 13, 2010 1:50 PM Caller ID Service – Being replaced on the base unit or charger. – Pressing {ic}. Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details.
TG6561E(e).book Page 32 Tuesday, July 13, 2010 1:50 PM Caller ID Service Editing a caller’s phone number before calling back 1 {<} (y) 2 {V}/{^}: Select the desired entry. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press {<}. 3 ~ i Edit the number. L Press dial key ({0} to {9}) to add, ^ to delete. 4 {C} Erasing selected caller information 1 {<} (y) 2 {V}/{^}: Select the desired entry.
TG6561E(e).book Page 33 Tuesday, July 13, 2010 1:50 PM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 38).
TG6561E(e).book Page 34 Tuesday, July 13, 2010 1:50 PM Answering System callers’ messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again. Base unit To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing {s}. To turn off while screening a call, press {V} repeatedly until the sounds goes off.
TG6561E(e).book Page 35 Tuesday, July 13, 2010 1:50 PM Answering System Operating the answering system during playback Key Operation {^} or {V} Adjust the speaker volume {7} Repeat message*1 {8} Skip message {■} Stop playback {4} Erase currently playing message *1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing all messages Press {4} 2 times while the unit is not in use.
TG6561E(e).book Page 36 Tuesday, July 13, 2010 1:50 PM Answering System *3 You can also erase as follows: W i {V}/{^}: “Yes” i M Calling back (Caller ID subscribers only) If caller information is received for the call, you can call the caller back while listening to a message. 1 2 Press 8 during playback. {V}/{^}: “Call Back” i M Editing the number before calling back 1 2 3 Press 8 during playback.
TG6561E(e).book Page 37 Tuesday, July 13, 2010 1:50 PM Answering System Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. 2 Let the phone ring 20 times. L A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 36).
TG6561E(e).book Page 38 Tuesday, July 13, 2010 1:50 PM Answering System L To use the voice mail service (page 39) provided by your service provider/ telephone company rather than the unit’s answering system, turn off the answering system (page 33). L To use this unit’s answering system rather than the voice mail service provided by your service provider/ telephone company, please contact your service provider/telephone company to deactivate your voice mail service.
TG6561E(e).book Page 39 Tuesday, July 13, 2010 1:50 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG6561E(e).book Page 40 Tuesday, July 13, 2010 1:50 PM Intercom/Locator Answering an intercom call Intercom Intercom calls can be made: – between handsets. – between a handset and the base unit. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. – To answer the call with the handset, press {ic}, then press {C}. – To answer the call with the base unit, press {s} 2 times. L When paging unit(s), the paged unit(s) beeps for 1 minute.
TG6561E(e).book Page 41 Tuesday, July 13, 2010 1:50 PM Intercom/Locator 2 {V}/{^}: Select the desired unit. i M 3 Wait for the paged party to answer. L If the paged party does not answer, press ^ to return to the outside call. 4 To complete the transfer: Press {ic}. L The outside call is being routed to the destination unit. To establish a conference call: Press w. L To leave the conference, press {ic}. The other 2 parties can continue the conversation. L To put the outside call on hold, press H.
TG6561E(e).book Page 42 Tuesday, July 13, 2010 1:50 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 42). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to erase all characters or numbers.
TG6561E(e).book Page 43 Tuesday, July 13, 2010 1:50 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6561E(e).book Page 44 Tuesday, July 13, 2010 1:50 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Base no power or No link. Reconnect AC adaptor. L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset’s registration may have been cancelled.
TG6561E(e).book Page 45 Tuesday, July 13, 2010 1:50 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. L Place the handset on the base unit or charger to turn on the handset. The unit does not work.
TG6561E(e).book Page 46 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution I cannot activate the eco mode. L You cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 30). I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 30). L You entered the wrong PIN.
TG6561E(e).book Page 47 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
TG6561E(e).book Page 48 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution Caller information is slow to display. L Depending on your service provider/ telephone company, the unit may display the caller’s information at the 2nd ring or later. L Move closer to the base unit. Time on the unit has shifted. L Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 25).
TG6561E(e).book Page 49 Tuesday, July 13, 2010 1:50 PM Useful Information Problem Cause/solution I cannot operate the answering system remotely. L The remote access code is not set. Set the remote access code (page 36). L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 36). L Press each key firmly. L The answering system is turned off. Turn it on (page 37).
TG6561E(e).book Page 50 Tuesday, July 13, 2010 1:50 PM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
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TG6561E(e).book Page 52 Tuesday, July 13, 2010 1:50 PM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.) 01289 8333 (Rep of Ireland) or contact us through our website: www.
