Operating Instructions Digital Cordless Phone Model No. KX-TG6511E KX-TG6512E KX-TG6513E Digital Cordless Answering System Model No. KX-TG6521E KX-TG6522E KX-TG6523E KX-TG6524E Model shown is KX-TG6511. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID.
Table of Contents Introduction Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . 6 Important Information For your safety . . . . . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . 8 For best performance . . . . . . . . . . . . . 8 Other information. . . . . . . . . . . . . . . . . 9 Specifications . . . . . . . . . . . . . . . . . . . 9 Getting Started Setting up . . . . . . . . . .
Introduction Model composition Base unit Handset Part No. Part No. Series Model No.
Introduction No. Accessory item/ Part number Quantity KX-TG6511 KX-TG6521 KX-TG6512 KX-TG6522 KX-TG6513 KX-TG6523 KX-TG6524 2 4 6 8 3 Rechargeable batteries*1/ HHR-55AAAB or N4DHYYY00005 4 Handset cover*2 1 2 3 4 5 Charger*3 — 1 2 3 *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset.
Introduction Sales and support information Customer Care Centre L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).
Introduction General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Important Information Operating safeguards For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING L Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. L Do not disassemble the product. L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire.
Important Information Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to he eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries.
Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Important Information ■ Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) *1 KX-TG6511/KX-TG6512/KX-TG6513 *2 KX-TG6521/KX-TG6522/KX-TG6523/ KX-TG6524 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 10 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use A kaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit Press plug firmly. “Click” Hook (220 240 V AC, 50/60 Hz) Rechargeable Ni MH ONLY Use only the supplied telephone line cord. (DSL/ADSL filter*) To telephone line Correct Wrong L When the language selection is displayed, see page 16.
Getting Started Note when setting up Battery level Icon Battery level Note for connections & High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
Getting Started J {ECO/R} ECO: Eco mode shortcut key R: Recall/Flash K Microphone L Charge contacts Controls Handset A G H B C D E I J F K L ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items. – ? (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking. – {<} (y: Caller list): View the caller list.
Getting Started ■ KX-TG6521/KX-TG6522/ KX-TG6523/KX-TG6524 A Item C The line is in use. L When flashing slowly: The call is put on hold. L When flashing rapidly: An incoming call is now being received. y Missed call*1 (page 30) i The base unit transmission power is set to “Low”. (page 16) B k The LCD and key backlight is off. (page 24) u L When displayed next to the battery icon: Answering system is on.*2 (page 32) L When displayed with a number: New messages have been recorded.
Getting Started Item Meaning Icon Action Line in use Someone is using a line. / Selects a character entry mode. IN USE Answering system is being used by another handset or the base unit.*2 O Stops recording or playback.*1 I Stores phone numbers. (page 28, 31) l Inserts a dialling pause. W Erases the selected item or returns to the outside call. 4 Allows you to make an intercom call. (page 39) w Establishes a conference call. (page 39) ^ Erases a number/character.
Getting Started Initial settings Symbol meaning: Example: {V}/{^}: “Off” Press {V} or {^} to select the words in quotations. Display language Important: L When the language selection is displayed after installing the batteries for the first time, perform step 2. 1 2 8 i {#}{1}{1}{0} {V}/{^}: Select your desired language. i M i {ic} Date and time 1 8 i {#}{1}{0}{1} 2 Enter the current date, month, and year. i M Example: 15 July, 2010 {1}{5} {0}{7} {1}{0} 3 Enter the current hour and minute.
Making/Answering Calls 3 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press ^. 2 3 Press {C} or ]. When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {ic}. Note: L For best performance, use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}.
Making/Answering Calls Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 24). Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing L. 2 To return to the conversation, press 1 again.
Making/Answering Calls Note: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 25). Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press 8 for about 3 seconds. L & is displayed. L To turn key lock off, press & for about 3 seconds.
Phonebook L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers. Adding entries 1 nim 2 Enter the party’s name (16 characters max.). i M L You can change the character entry mode by pressing / (page 40).
Phonebook have stored in the phonebook, without having to dial manually. 1 2 3 4 3 {V}/{^}: Select the handset you want to send the phonebook entry to. i M L When all entries have been copied, “Completed” is displayed. 4 {ic} During an outside call, press 8. {V}/{^}: “Phonebook” i M {V}/{^}: Select the desired entry. Press ] to dial the number.
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) – using the direct commands (page 24) L Direct command is the main method used in these operating instructions. Programming by scrolling through the display menus 1 8 2 Press {V} or {^} to select the desired main menu. i M 3 Press {V} or {^} to select the desired item in sub-menu 1.
Programming Main menu Sub-menu 1 Sub-menu 2 Ringer Setup*2 d (KX-TG6521/ KX-TG6522/ KX-TG6523/ KX-TG6524) Ringer Volume Handset Initial Setup c Ringer Setup – Base Unit*1 – Ringtone Ringer Volume Time Settings Page – – – Ringtone – Set Date/Time*1 16 Alarm 27 Time Adjustment*1 Handset Name Caller Barred*1, *3 – – 27 – 27 Eco Setup Transmission Power*1 16 Display Setup LCD & Key Backlight – Contrast – Keytones – – Auto Talk – 17 Recall/Flash*1 Line Setup Privacy Mode
Programming Programming using the direct commands 1 8 i {#} 2 Enter the desired code. 3 Select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}. Note: L In the following table, < > indicates the default settings.
Programming System *1 Page {0}: 900 msec. {1}: 700 msec. {2}: 600 msec. {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec. {7}: <100 msec.> {8}: 90 msec. {9}: 80 msec. r 18 {1}{9}{4} {1}: On {0}: r – {1}{3}{2} <0000> r 28 Feature Code Setting Recall/Flash*9 {1}{2}{1} Privacy Mode*10 Base Unit PIN Repeater Mode {1}{3}{8} {1}: On {0}: r 29 Register H.set (H.
Programming *1 If “System” column is checked, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 16).
Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: L Set the date and time beforehand (page 16). 1 2 8 i {#}{7}{2}{0} {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off. Go to step 6. “Once” An alarm sounds once at the set time. “Daily” An alarm sounds daily at the set time. Go to step 4. 3 4 5 6 Enter the desired date and month. iM Set the desired time.
Programming Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly. Important: L You must store the phone number with an area code in the call barred list. ■ From the caller list: 1 2 {<} (y) 3 {V}/{^}: “Caller Barred” i M 4 {V}/{^}: “Yes” i M i {ic} {V}/{^}: Select the entry to be barred. i I ■ By entering phone numbers: 1 2 8 i {#}{2}{1}{7} i m 3 {ic} Enter the phone number (24 digits max.).
Programming 2 Base unit: Proceed with the operation for your model. ■ KX-TG6511/KX-TG6512/ KX-TG6513 Press and hold {x} for about 5 seconds. (No registration tone) ■ KX-TG6521/KX-TG6522/ KX-TG6523/KX-TG6524 Press and hold {x} for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds. 3 Handset: Wait until “Base PIN” is displayed.
Caller ID Service – Being replaced on the base unit or charger. – Pressing {ic}. Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.
Caller ID Service Editing a caller’s phone number before calling back 1 {<} (y) 2 {V}/{^}: Select the desired entry. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press {<}. 3 ~ i Edit the number. L Press dial key ({0} to {9}) to add, ^ to delete. 4 {C} Erasing selected caller information 1 {<} (y) 2 {V}/{^}: Select the desired entry.
Answering System greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Answering system Available for: KX-TG6521/KX-TG6522/ KX-TG6523/KX-TG6524 The answering system can answer and record calls for you when you are unavailable to answer the phone.
Answering System 2 Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – pre-recorded greeting message Recording your greeting message 1 8 i {#}{3}{0}{2} 2 {V}/{^}: “Yes” i M 3 After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30 seconds max.). 4 5 Press O to stop recording.
Answering System Erasing all messages Key Operation Press {4} 2 times while the unit is not in use.
Answering System 2 After the greeting message starts, enter your remote access code. L The unit announces the number of new messages. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35). Remote operation 4 When finished, hang up. Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings.
Answering System Key Operation {0} Turn answering system off {*}{4} Erase currently playing message {*}{5} Erase all messages {*}{6} Reset to a pre-recorded greeting message (during greeting message playback) {*}{#} End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1 Dial your phone number from a touch-tone phone.
Answering System – Set this unit’s “Number of Rings” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first.
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
Intercom/Locator Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {ic}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 8i4 2 {V}/{^}: Select the desired unit. i M L To stop paging, press {ic}. 3 When you finish talking, press {ic}. Answering an intercom call 1 Press {C} to answer the page.
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 40). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to erase all characters or numbers.
Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Check Phone Line L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 11). Error*1 L Recording was too short. Try again. Failed L Phonebook copy failed (page 21). Confirm the other handset (the receiver) is in standby mode and try again.
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. L Place the handset on the base unit or charger to turn on the handset. The unit does not work.
Useful Information Problem Cause/solution I cannot activate the eco mode. L You cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 29). I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 29). L You entered the wrong PIN. If you forget your PIN, see “I cannot remember the PIN.” (page 44). I cannot remember the PIN.
Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. L You are using the handset or base unit in an area with high electrical interference. Reposition the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
Useful Information Answering system (KX-TG6521/KX-TG6522/KX-TG6523/KX-TG6524) Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 32). L The message memory is full. Erase unnecessary messages (page 33). L The recording time is set to “Greeting Only”. Change the setting (page 37). L If your own greeting message is not recorded properly, callers are unable to leave a message. Record your own greeting message again (page 33).
Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorised service centre.
Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
Index Keytones: 24 Index A Additional handsets: 28 Alarm: 27 Answering calls: 17 Answering system: 32 Call screening: 32 Erasing messages: 33, 34, 36 Greeting message: 33 Greeting only: 37 Listening to messages: 33, 34, 35 Number of rings: 36 Recording time: 37 Remote access code: 35 Remote operation: 35 Turning on/off: 32, 34, 36 Auto talk: 17 B Battery: 11, 12 C Caller ID service: 30 Caller list: 30 Caller list edit: 31 Call share: 18 Call waiting: 18 Call Waiting Caller ID: 18 Chain dial: 20 Charac
Notes 51
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.) 01289 8333 (Rep of Ireland) or contact us through our website: www.panasonic.co.
