TG6481E(e).book Page 1 Thursday, May 7, 2009 1:36 PM Operating Instructions Digital Cordless Answering System Model No. KX-TG6481E KX-TG6482E Model shown is KX-TG6481. Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
TG6481E(e).book Page 2 Thursday, May 7, 2009 1:36 PM Table of Contents Introduction Answering system settings . . . . . . . . 31 Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . 5 Voice Mail Service Important Information For your safety . . . . . . . . . . . . . . . . . . 6 Important safety instructions . . . . . . . . 7 For best performance . . . . . . . . . . . . . 7 Other information. . . . . . . . .
TG6481E(e).book Page 3 Thursday, May 7, 2009 1:36 PM Introduction Model composition Series Model No. KX-TG6481 series KX-TG6481 *1 KX-TG6482 Base unit Handset Part No. Part No. Quantity KX-TG6481 KX-TGA648 1 KX-TG6481 KX-TGA648 2 *1 Feature differences: Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 4).
TG6481E(e).book Page 4 Thursday, May 7, 2009 1:36 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable batteries P03P or HHR-4MRE*1 Headset KX-TCA94EX DECT repeater KX-A272 Battery type: – Nickel metal hydride (Ni-MH). – 2 x AAA (R03) size for each handset. *1 Replacement batteries may have a different capacity from that of the supplied batteries.
TG6481E(e).book Page 5 Thursday, May 7, 2009 1:36 PM Introduction L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details. General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co.
TG6481E(e).book Page 6 Thursday, May 7, 2009 1:36 PM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG6481E(e).book Page 7 Thursday, May 7, 2009 1:36 PM Important Information – there is a power failure. – the key lock feature is turned on. For best performance Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin.
TG6481E(e).book Page 8 Thursday, May 7, 2009 1:36 PM Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Information for Users on Collection and Disposal of Old Equipment and used Batteries Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. 1 2 3 Splash resistance (handset only) The handset is designed to be splashresistant.
TG6481E(e).book Page 9 Thursday, May 7, 2009 1:36 PM Important Information complies with the requirement set by the Directive for the chemical involved. Specifications ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Frequency range: 1.88 GHz to 1.90 GHz ■ RF transmission power: Approx. 10 mW (average power per channel) ■ Power source: 220–240 V AC, 50 Hz ■ Power consumption: Base unit Standby: Approx. 0.8 W Maximum: Approx. 4.2 W Charger: Standby: Approx. 0.
TG6481E(e).book Page 10 Thursday, May 7, 2009 1:36 PM Getting Started Battery installation Setting up L Use only the supplied Panasonic AC adaptor PQLV219E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit 1 Connections Release the battery cover latch and lift the cover open. Press plug firmly. “Click” Hooks Use only the supplied telephone line cord.
TG6481E(e).book Page 11 Thursday, May 7, 2009 1:36 PM Getting Started Battery charge Charge for about 7 hours. L When the batteries are fully charged, the charge indicator goes off. Confirm “Charging” is displayed. Charge indicator Note for battery installation L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7. L Wipe the battery ends (S, T) with a dry cloth.
TG6481E(e).book Page 12 Thursday, May 7, 2009 1:36 PM Getting Started L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby). L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L The battery level may not be displayed correctly after you replace the batteries.
TG6481E(e).book Page 13 Thursday, May 7, 2009 1:36 PM Getting Started J K L M N H {s} (Answer on) Answer on indicator {ic} (Off/Power) {C/T} (Clear/Mute) {INT} (Intercom) Microphone Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
TG6481E(e).book Page 14 Thursday, May 7, 2009 1:36 PM Getting Started Item ~ Meaning Icon Action Ringer volume is off. (page 21) l Inserts a dialling pause. W Erases the selected item. ( No function 7 Blocked call*1 (page 22, 25) 0 New voice mail message received.*2 (page 33) L Someone is using the line. L Answering system is being used by another handset or the base unit.
TG6481E(e).book Page 15 Thursday, May 7, 2009 1:36 PM Getting Started Note: L If you select a language you cannot read: {ic} i K i {V} 2 times i M i {V} 2 times i M 2 times i {V}/{^}: Select your desired language. i M i {ic} Date and time 1 K (middle soft key) 2 {V}/{^}: “Handset Setup” i M 3 {V}/{^}: “Time Settings” i M 4 {V}/{^}: “Set Date/Time” i M 5 Enter the current date, month, and year. Example: 15 July, 2009 {1}{5} {0}{7} {0}{9} 6 Enter the current hour and minute.
TG6481E(e).book Page 16 Thursday, May 7, 2009 1:36 PM Making/Answering Calls 3 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {C/T}. 2 3 {C} When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {ic}. Note: L For best performance, use the speakerphone in a quiet environment.
TG6481E(e).book Page 17 Thursday, May 7, 2009 1:36 PM Making/Answering Calls Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 20). Useful features during a call Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. 1 2 Press {C/T} during conversation.
TG6481E(e).book Page 18 Thursday, May 7, 2009 1:36 PM Phonebook 2 Press the dial key ({0} to {9}) which contains the character you are searching for (page 37). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. 3 {V}/{^}: Scroll through the phonebook if necessary.
TG6481E(e).book Page 19 Thursday, May 7, 2009 1:36 PM Phonebook Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. 1 2 3 During an outside call, press n. {V}/{^}: Select the desired entry. Press M to dial the number.
TG6481E(e).book Page 20 Thursday, May 7, 2009 1:36 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 K (middle soft key) 2 Press {V} or {^} to select the desired top-menu. i M 3 Press {V} or {^} to select the desired item in sub-menu 1. i M L In some cases, you may need to select from sub-menu 2. i M 4 Press {V} or {^} to select the desired setting.
TG6481E(e).book Page 21 Thursday, May 7, 2009 1:36 PM Programming Top-menu Sub-menu 1 Base Unit Setup*1 Ringer Volume – – Privacy Mode*8 – – Recall/Flash*9 <100 msec.> – 17 Base Unit PIN <0000> – 22 Repeater Mode – 24 – 22 Caller Barred*1 – Sub-menu 2 Page *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
TG6481E(e).book Page 22 Thursday, May 7, 2009 1:36 PM Programming Special programming Alarm You can set one of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 3 minutes. Important: L Set the date and time beforehand (page 15). 1 2 K (middle soft key) 3 {V}/{^}: “Time Settings” i M 4 5 {V}/{^}: “Alarm” i M {V}/{^}: “Handset Setup” i M {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off. Press M again, then press {ic} to exit.
TG6481E(e).book Page 23 Thursday, May 7, 2009 1:36 PM Programming move the cursor. i Edit the number. i M i {ic} ■ Erasing a number: K i {V}/{^}: “Erase” i M i {V}/{^}: “Yes” i M i {ic} list, the call is logged in the caller list (page 25) with 7 after the call is disconnected. Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly.
TG6481E(e).book Page 24 Thursday, May 7, 2009 1:36 PM Programming 4 5 Base unit: Press and hold {x} for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds. Handset: Wait until “Enter Base PIN” is displayed. i Enter the base unit PIN (default: “0000”). i M L If you forget your PIN, see page 41.
TG6481E(e).book Page 25 Thursday, May 7, 2009 1:36 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG6481E(e).book Page 26 Thursday, May 7, 2009 1:36 PM Caller ID Service 5 Edit the number. L Press dial key ({0} to {9}) to add, {C/T} to delete. 6 {C} Erasing caller information 1 K (middle soft key) 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry. iK 4 {V}/{^}: Select “Erase” or “Erase All”. i M 5 {V}/{^}: “Yes” i M i {ic} Storing caller information to the phonebook 1 K (middle soft key) 2 {V}/{^}: “Caller List” i M 3 {V}/{^}: Select the desired entry.
TG6481E(e).book Page 27 Thursday, May 7, 2009 1:36 PM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 32).
TG6481E(e).book Page 28 Thursday, May 7, 2009 1:36 PM Answering System 4 {V}/{^}: “Call Screening” i M 5 {V}/{^}: Select the desired setting. i M i {ic} Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – pre-recorded greeting message Recording your greeting message You can record your own greeting message (2 minutes and 30 seconds max.).
TG6481E(e).book Page 29 Thursday, May 7, 2009 1:36 PM Answering System L If there are no new messages, the base unit plays back all messages. Note: L When the answer on indicator on the base unit flashes rapidly, the message memory is full (“Memory capacity”, page 27). Operating the answering system during playback Key Operation {^} or {V} Adjust the speaker volume {7} Repeat message*1 {8} Skip message {■} Stop playback {4} Erase currently playing message 4 When finished, press {ic}.
TG6481E(e).book Page 30 Thursday, May 7, 2009 1:36 PM Answering System *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 You can also erase as follows: W i {V}/{^}: “Yes” i M *3 Unit resets to a pre-recorded greeting message. Remote access code Calling back (Caller ID subscribers only) A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely.
TG6481E(e).book Page 31 Thursday, May 7, 2009 1:36 PM Answering System Voice guidance During remote operation, the unit’s voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
TG6481E(e).book Page 32 Thursday, May 7, 2009 1:36 PM Answering System 2 {V}/{^}: “Answer System” i M 3 4 {V}/{^}: “Settings” i M 5 {V}/{^}: Select the desired setting.
TG6481E(e).book Page 33 Thursday, May 7, 2009 1:36 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG6481E(e).book Page 34 Thursday, May 7, 2009 1:36 PM Intercom/Locator Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones. To answer the call, press {ic}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 {INT} 2 To page a specific handset, enter the handset number. L To stop paging, press {ic}.
TG6481E(e).book Page 35 Thursday, May 7, 2009 1:36 PM Intercom/Locator Answering a transferred call Press {C} to answer the page. Note: L After the paging party disconnects, you can talk to the outside caller. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6481E(e).book Page 36 Thursday, May 7, 2009 1:36 PM Useful Information Belt clip ■ To attach ■ To remove Wall mounting ■ Base unit ■ Charger 25 mm 75 mm Screws (Not supplied) Screws (Not supplied) Hooks Hooks Longer than 20 mm 36 Space (6 mm) Longer than 20 mm Space (2 mm) Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6481E(e).book Page 37 Thursday, May 7, 2009 1:36 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 37). – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. – Press {C/T} to erase the character or number highlighted by the cursor. Press and hold {C/T} to erase all characters or numbers.
TG6481E(e).book Page 38 Thursday, May 7, 2009 1:36 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 38 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6481E(e).book Page 39 Thursday, May 7, 2009 1:36 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Check Phone Line L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 10). Error L Recording was too short. Try again. Failed L Phonebook copy failed (page 19).
TG6481E(e).book Page 40 Thursday, May 7, 2009 1:36 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not automatically turn on after installing/replacing batteries. L The battery is empty or too weak to turn on the power.
TG6481E(e).book Page 41 Thursday, May 7, 2009 1:36 PM Useful Information Problem Cause/solution I do not know how to erase y (Missed call) from the display. L There are unviewed missed calls remaining. View them and erase y in the following way. 1 2 3 K (middle soft key) {V}/{^}: “Caller List” i M Press {V} to search from the most recent call, or press {^} to search from the oldest call. Programmable settings Problem Cause/solution I have changed the display language to a language I cannot read.
TG6481E(e).book Page 42 Thursday, May 7, 2009 1:36 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or 3 flashes. L Battery charge is low. Fully charge the batteries (page 11). I fully charged the batteries, but 3 still flashes. L Clean the charge contacts and charge again (page 11). L It is time to replace the batteries (page 10). I fully charged the batteries, but the operating time seems to be shorter.
TG6481E(e).book Page 43 Thursday, May 7, 2009 1:36 PM Useful Information Problem Cause/solution I cannot make a call. L The handset is too far from the base unit. Move closer and try again. L Another unit is in use. Wait and try again later. L Answering system is being used. Wait and try again later. L The key lock feature is turned on. Turn it off (page 17). Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service.
TG6481E(e).book Page 44 Thursday, May 7, 2009 1:36 PM Useful Information Answering system Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 27). L The message memory is full. Erase unnecessary messages (page 29). L The recording time is set to “Greeting Only”. Change the setting (page 32). L If your own greeting message is not recorded properly, callers are unable to leave a message. Record your own greeting message again (page 28).
TG6481E(e).book Page 45 Thursday, May 7, 2009 1:36 PM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use.
TG6481E(e).book Page 46 Thursday, May 7, 2009 1:36 PM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge. 1.
TG6481E(e).
TG6481E(e).book Page 48 Thursday, May 7, 2009 1:36 PM For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Customer Care Helpline Tel. No.: U.K. 0844 844 3898 / R.O.I.
