TG63xx_OI.book Page 1 Thursday, January 10, 2008 9:02 AM Operating Instructions Expandable Digital Cordless Phone Model No. KX-TG6311 with 2 Handsets Model No. KX-TG6312 with 3 Handsets Model No. KX-TG6313 Expandable Digital Cordless Answering System with 2 Handsets Model No. KX-TG6322 with 3 Handsets Model No. KX-TG6323 with 4 Handsets Model No. KX-TG6324 Model shown is KX-TG6311. This unit is compatible with Caller ID.
TG63xx_OI.book Page 2 Thursday, January 10, 2008 9:02 AM Table of Contents Introduction Intercom/Locator Product information . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 5 For your safety . . . . . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . 8 For best performance . . . . . . . . . . . . . 8 Intercom . . . . . . . . . . . . . . . . . . . . . . 40 Transferring calls, conference calls . 40 Handset locator . . . . . . . . . . . . . . . .
TG63xx_OI.book Page 3 Thursday, January 10, 2008 9:02 AM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone. Notable differences between the models KX-TG6311 series L Model shown is KX-TG6313. Base unit Model No. Handset Part No. Part No. KX-TG6311 KX-TG6311 KX-TGA630 Quantity 1 KX-TG6312 KX-TG6311 KX-TGA630 2 KX-TG6313 KX-TG6311 KX-TGA630 3 KX-TG6321 series L Model shown is KX-TG6324. Base unit Model No. Handset Part No. Part No.
TG63xx_OI.book Page 4 Thursday, January 10, 2008 9:02 AM Introduction Feature differences Model No. Answering system Intercom | ⇔ N*1 N ⇔ N*2 KX-TG6311 – – r*3 KX-TG6312 – – r KX-TG6313 – – r KX-TG6322 r r r KX-TG6323 r r r KX-TG6324 r r r *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 6).
TG63xx_OI.book Page 5 Thursday, January 10, 2008 9:02 AM Introduction Accessory information Supplied accessories Quantity No.
TG63xx_OI.book Page 6 Thursday, January 10, 2008 9:02 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. No. Accessory item Order number 1 T-adaptor KX-J66 2 Battery back-up power supply KX-TCA230 1 2 Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset.
TG63xx_OI.book Page 7 Thursday, January 10, 2008 9:02 AM Introduction For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG63xx_OI.book Page 8 Thursday, January 10, 2008 9:02 AM Introduction L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: – the handset batteries need recharging or have failed.
TG63xx_OI.book Page 9 Thursday, January 10, 2008 9:02 AM Introduction computers, wireless devices or other phones. – avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.
TG63xx_OI.book Page 10 Thursday, January 10, 2008 9:02 AM Preparation ■ KX-TG6322/KX-TG6323/KX-TG6324 Controls A B CD E F Base unit ■ KX-TG6311/KX-TG6312/KX-TG6313 A B GHI J K A Charge contacts B {LOCATOR} A B C D E F G H I J K 10 Charge contacts Speaker {■} (STOP) {ERASE} {GREETING REC} (Recording) {GREETING CHECK} {^} (VOL.: Volume up) {V} (VOL.
TG63xx_OI.book Page 11 Thursday, January 10, 2008 9:02 AM Preparation Handset H I B A C D E J Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the volume repeatedly while talking.
TG63xx_OI.book Page 12 Thursday, January 10, 2008 9:02 AM Preparation Connections Connect the AC adaptor cord (A) by pressing the plug firmly (B). Connect the telephone line cord until it clicks into the base unit and telephone line jack (C). Base unit L Use only the supplied Panasonic AC adaptor PQLV207. L Use only the supplied telephone line cord. Using another telephone line cord may not allow the unit to work properly.
TG63xx_OI.book Page 13 Thursday, January 10, 2008 9:02 AM Preparation Battery installation and replacement Important: L Use the supplied rechargeable batteries (Part No. HHR-65AAABU). L When installing the batteries: – Wipe the battery ends (S, T) with a dry cloth. – Avoid touching the battery ends (S, T) or the unit contacts. – Ensure correct polarites (S, T). L When replacing the batteries: – USE ONLY rechargeable Ni-MH batteries AAA (R03) size. – Do NOT use Alkaline/Manganese/Ni-Cd batteries.
TG63xx_OI.book Page 14 Thursday, January 10, 2008 9:02 AM Preparation Battery charge Place the handset on the base unit or charger for about 7 hours before initial use. L While charging, “Charging” is displayed and the charge indicator on the handset lights up. When the batteries are fully charged, “Charge completed” is displayed. Base unit: Charger*1: Battery level Battery icon Battery level 5 High 6 Medium 7 Low L When flashing: Needs to be charged.
TG63xx_OI.book Page 15 Thursday, January 10, 2008 9:02 AM Preparation L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. Setting up the unit before use Display language Symbols used in these operating instructions Symbol Meaning {} The words in the brackets indicate button names/soft key names on the handset and base unit.
TG63xx_OI.book Page 16 Thursday, January 10, 2008 9:02 AM Preparation Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. 1 2 3 {MENU} i {#}{1}{2}{0} {V}/{^}: Select the desired setting. {Save} i {OFF} Date and time 1 {MENU} i {#}{1}{0}{1} 2 Enter the current month, date, and year by selecting 2 digits for each.
TG63xx_OI.book Page 17 Thursday, January 10, 2008 9:02 AM Making/Answering Calls 3 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {Clear}. 2 3 Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number, and press {s}. L Speak alternately with the other party. When you finish talking, press {OFF}.
TG63xx_OI.book Page 18 Thursday, January 10, 2008 9:02 AM Making/Answering Calls Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 24). Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.
TG63xx_OI.book Page 19 Thursday, January 10, 2008 9:02 AM Making/Answering Calls 2 To switch between calls, press {CALL WAIT}. – 4 parties (KX-TG6322/ KX-TG6323/KX-TG6324) Note: L Please contact your service provider/telephone company for details and availability of this service in your area.
TG63xx_OI.book Page 20 Thursday, January 10, 2008 9:02 AM Shared Phonebook Key Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: L Only 1 person can access the shared phonebook at a time. Adding entries 1 {Phonebook} 2 {Add} 3 Enter the party’s name (16 5 Enter the party’s phone number (32 digits max.).
TG63xx_OI.book Page 21 Thursday, January 10, 2008 9:02 AM Shared Phonebook Editing entries 1 Find the desired entry (page 20). i {Option} 2 3 {V}/{^}: “Edit” i {Select} 4 Edit the phone number if necessary (32 digits max.). i {Next} i {Save} i {OFF} Edit the name if necessary (16 characters max.; page 20). i {Next} Erasing entries 1 Find the desired entry (page 20). 2 {Erase} i {Yes} i {OFF} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
TG63xx_OI.book Page 22 Thursday, January 10, 2008 9:02 AM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) – using the direct commands (page 24) L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired main menu.
TG63xx_OI.
TG63xx_OI.book Page 24 Thursday, January 10, 2008 9:02 AM Programming Programming using the direct commands 1 {MENU} i {#} 2 Enter the desired feature code. 3 Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}. Note: L In the following table, < > indicates the default settings.
TG63xx_OI.book Page 25 Thursday, January 10, 2008 9:02 AM Programming Feature Feature code Setting code System setting*1 Page Set flash time*6 {1}{2}{1} {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms r 18 Set line mode*7 {1}{2}{2} {1}: A {2}: Store VM access# {3}{3}{1} Time adjustment*8 (Caller ID subscribers only) {2}{2}{6} V.M.
TG63xx_OI.book Page 26 Thursday, January 10, 2008 9:02 AM Programming *6 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call. *7 Generally, the line mode setting should not be adjusted. If “Line in use” is not displayed when another phone connected to the same line is in use, you need to change the line mode to “A”.
TG63xx_OI.book Page 27 Thursday, January 10, 2008 9:02 AM Programming Special instructions for programmable settings Night mode Night mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset. Important: L Set the date and time beforehand (page 16).
TG63xx_OI.book Page 28 Thursday, January 10, 2008 9:02 AM Programming Note: L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode. L If you select “Once”, the setting changes to “Off” after the alarm sounds. L When the ringer volume for outside calls is set to off (page 24), the alarm sound is heard at a low level.
TG63xx_OI.book Page 29 Thursday, January 10, 2008 9:02 AM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG63xx_OI.book Page 30 Thursday, January 10, 2008 9:02 AM Caller ID Service Note: L If the item has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset. Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 2 {View CID} 3 Press {Edit} repeatedly until the phone number is shown in the desired format. {V}/{^}: Select the desired entry.
TG63xx_OI.book Page 31 Thursday, January 10, 2008 9:02 AM Caller ID Service Storing caller information into the phonebook 1 {View CID} 2 {V}/{^}: Select the desired entry. i {Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the desired format. 3 {Save} L If there is name information for the caller, go to step 5. 4 Enter the name (16 characters max.; page 20). i {Next} i {Save} 5 {OFF} For assistance, please visit http://www.panasonic.
TG63xx_OI.book Page 32 Thursday, January 10, 2008 9:02 AM Answering System Answering system Available for: KX-TG6322/KX-TG6323/KX-TG6324 The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages. Select “Greeting only” as the recording time setting (page 37). Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.
TG63xx_OI.book Page 33 Thursday, January 10, 2008 9:02 AM Answering System 1 2 {GREETING REC} 3 After the base unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. 4 Within 10 seconds, press {GREETING REC} again. Press {■} (STOP) to stop recording. Using a pre-recorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and asks them to leave messages.
TG63xx_OI.book Page 34 Thursday, January 10, 2008 9:02 AM Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 37). 1 2 3 When finished, press {OFF}. Note: L To switch to the receiver, press {C}. Operating the answering system You can also operate the answering system by pressing dial keys on the handset.
TG63xx_OI.book Page 35 Thursday, January 10, 2008 9:02 AM Answering System Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely.
TG63xx_OI.book Page 36 Thursday, January 10, 2008 9:02 AM Answering System Key Operation {5} Play all messages playback*2 {9} Stop Start voice guidance*3 {0} Turn answering system off {*}{4} Erase currently playing message {*}{5} Erase all messages *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only: To resume operation, enter a remote command within 15 seconds, or the voice guidance starts.
TG63xx_OI.book Page 37 Thursday, January 10, 2008 9:02 AM Answering System company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does.
TG63xx_OI.book Page 38 Thursday, January 10, 2008 9:02 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
TG63xx_OI.book Page 39 Thursday, January 10, 2008 9:02 AM Voice Mail Service Turning VM tone detection on/off The default setting is “On”. 1 2 to listen to voice mail messages, you have to dial your access number manually. {MENU} i {#}{3}{3}{2} {V}/{^}: Select the desired setting. i {Save} i {OFF} Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following ways: – “New Voice Mail” is displayed on the handset.
TG63xx_OI.book Page 40 Thursday, January 10, 2008 9:02 AM Intercom/Locator Intercom Intercom calls can be made: – between handsets. – between the handset and base unit. (KX-TG6322/KX-TG6323/ KX-TG6324) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}. L When paging unit(s) for an intercom call, the paged unit(s) beeps for 1 minute.
TG63xx_OI.book Page 41 Thursday, January 10, 2008 9:02 AM Intercom/Locator To establish a conference call: Press {Conf}. L To leave the conference, press {OFF}. The other parties can continue the conversation. L To put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}. Answering a transferred call Press {C} to answer the page. Note: L After the paging party disconnects, you can talk to the outside caller. Handset locator You can locate a misplaced handset by paging it.
TG63xx_OI.book Page 42 Thursday, January 10, 2008 9:02 AM Useful Information 3 Wall mounting Base unit 1 Lead the telephone line cord through Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. 1 2 the hole in the wall mounting adaptor in the direction of the arrow. 2 2 1 1 2 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).
TG63xx_OI.book Page 43 Thursday, January 10, 2008 9:02 AM Useful Information 5 Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4 inch phone plate), then slide the unit down to secure it. Connect the AC adaptor to power outlet (page 12). L There are 2 common types of wall phone plates.
TG63xx_OI.book Page 44 Thursday, January 10, 2008 9:02 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L The called handset or base unit is in use. L Other units are in use and the system is busy. Try again later. L The handset you are using is too far from the base unit. Move closer and try again. L The handset’s registration may have been canceled. Re-register the handset (page 28).
TG63xx_OI.book Page 45 Thursday, January 10, 2008 9:02 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 13).
TG63xx_OI.book Page 46 Thursday, January 10, 2008 9:02 AM Useful Information Problem Cause/solution While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 28). L Place the handset and the base unit away from other electrical appliances.
TG63xx_OI.book Page 47 Thursday, January 10, 2008 9:02 AM Useful Information Problem Cause/solution I cannot make long distance calls. L Make sure that you have long distance service. *1 KX-TG6322/KX-TG6323/KX-TG6324 Caller ID Problem Cause/solution Caller information is not displayed. L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details.
TG63xx_OI.book Page 48 Thursday, January 10, 2008 9:02 AM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
TG63xx_OI.book Page 49 Thursday, January 10, 2008 9:02 AM Useful Information Problem Cause/solution While recording a greeting message or listening to messages, the unit rings and recording stops. L A call is being received. Answer the call and try again later. Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit.
TG63xx_OI.book Page 50 Thursday, January 10, 2008 9:02 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No. ............(found on the bottom of the unit) L Ringer Equivalence No. (REN)....... 0.
TG63xx_OI.book Page 51 Thursday, January 10, 2008 9:02 AM Useful Information about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy.
TG63xx_OI.book Page 52 Thursday, January 10, 2008 9:02 AM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Notice FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
TG63xx_OI.book Page 53 Thursday, January 10, 2008 9:02 AM Useful Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Number of channels: 60 Duplex Channels ■ Frequency range: 1.92 GHz to 1.93 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■ Bit rate: 1,152 kbit/s ■ Modulation: GFSK (Gaussian Frequency Shift Keying) ■ RF transmission power: 115 mW (max.
TG63xx_OI.book Page 54 Thursday, January 10, 2008 9:02 AM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
TG63xx_OI.book Page 55 Thursday, January 10, 2008 9:02 AM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG63xx_OI.book Page 56 Thursday, January 10, 2008 9:02 AM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
TG63xx_OI.
TG63xx_OI.
TG63xx_OI.
TG63xx_OI.book Page 60 Thursday, January 10, 2008 9:02 AM IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions 2 Visit our website: http://www.panasonic.com/help L FAQs and troubleshooting hints are available. 3 Contact us via the web at: http://www.panasonic.
