TG5664(e).book Page 1 Monday, March 6, 2006 11:15 AM Operating Instructions 5.8 GHz Digital Cordless Answering System with Four Handsets Model No. KX-TG5664 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.
TG5664(e).book Page 2 Monday, March 6, 2006 11:15 AM Table of Contents Introduction Answering system settings . . . . . . . . . . 40 Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 About these operating instructions . . . . . 4 Accessory information . . . . . . . . . . . . . . 5 Important safety instructions . . . . . . . . . 7 For best performance . . . . . . . . . . . . . . . 9 Multi-unit Operation Preparation Setting up the base unit . . . . . . . . . . . . 10 Setting up the handset . .
TG5664(e).book Page 3 Monday, March 6, 2006 11:15 AM Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Attach your purchase receipt here. ENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
TG5664(e).book Page 4 Monday, March 6, 2006 11:15 AM Introduction About these operating instructions Special feature N Slow Talk® You can slow down the voice of the person you are talking to, making it easier to hear and understand. Symbols used in these operating instructions Symbol Meaning Example: “Ringer ID” Press {^} or {V} to select the words in quotations shown on the display. i Proceed to the next operation.
TG5664(e).book Page 5 Monday, March 6, 2006 11:15 AM Introduction Accessory information Included accessories 1 2 3 5 6 7 No.
TG5664(e).book Page 6 Monday, March 6, 2006 11:15 AM Introduction Additional/replacement accessories Accessory item Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P104 Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 T-adaptor KX-J66 Battery back-up power supply KX-TCA200 Belt clip PQKE10396Z3 Sales and support information L To order additional/replacement accessories, call 1-800-332-5368.
TG5664(e).book Page 7 Monday, March 6, 2006 11:15 AM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4.
TG5664(e).book Page 8 Monday, March 6, 2006 11:15 AM Introduction CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands.
TG5664(e).book Page 9 Monday, March 6, 2006 11:15 AM Introduction For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antennas vertically.
TG5664(e).book Page 10 Monday, March 6, 2006 11:15 AM Preparation Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV1 or PQLV256. C standard telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page 6).
TG5664(e).book Page 11 Monday, March 6, 2006 11:15 AM Preparation Setting up the handset Battery installation/replacement 1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L If necessary, remove the old battery. 2 Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover. Connecting the charger L Use only the included Panasonic AC adaptor KX-TCA1 or PQLV256.
TG5664(e).book Page 12 Monday, March 6, 2006 11:15 AM Preparation Attention: Charger: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery. Battery charge Place the handset on the base unit or charger for 7 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights.
TG5664(e).book Page 13 Monday, March 6, 2006 11:15 AM Preparation Battery level Panasonic battery performance Battery icon Battery level Operation Operating time 5 Fully charged Up to 5 hours 6 Medium While in use (talking) 7 Low Flashing: needs to be recharged. While not in use (standby) Up to 11 days While using the clarity booster feature (page 21) Up to 3 hours 8 Empty Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use.
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TG5664(e).book Page 15 Monday, March 6, 2006 11:15 AM Preparation N O P Q Handset K L A M N B C D B O E P F Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 16). Example: {Mute} Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}. Adjusting audio volume Press {^} or {V} repeatedly while talking.
TG5664(e).book Page 16 Monday, March 6, 2006 11:15 AM Preparation Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation. Displays Base unit display items Displayed Meaning item E Flashes when message memory is full.
TG5664(e).book Page 17 Monday, March 6, 2006 11:15 AM Preparation Setting the unit before use Display language The default setting is “English”. 1 2 3 {MENU} i {0}{8} Select the desired setting. Press the right soft key to save. i {OFF} 3 Enter the current hour and minute (12hour clock format) by selecting 2 digits for each. Example: 9:30 {0}{9} {3}{0} 4 Press {AM/PM} to select “AM” or “PM”.
TG5664(e).book Page 18 Monday, March 6, 2006 11:15 AM Making/Answering Calls Making calls Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list. Using the handset 1 2 1 Lift the handset and dial the phone number. L To correct a digit, press {Clear}. 2 3 Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on another handset or another phone.
TG5664(e).book Page 19 Monday, March 6, 2006 11:15 AM Making/Answering Calls Using the base unit 1 2 3 4 {SP-PHONE} Answering calls Dial the phone number. When a call is being received, the ringer indicator on the handset and IN USE indicator on the base unit flash rapidly. When the other party answers, speak into the MIC. L Speak alternately with the other party. Using the handset When you finish talking, press {SPPHONE}. Note: L Use the speakerphone in a quiet environment.
TG5664(e).book Page 20 Monday, March 6, 2006 11:15 AM Making/Answering Calls Using the base unit 1 2 3 {SP-PHONE} Speak into the MIC. When you finish talking, press {SPPHONE}. Adjusting the ringer volume Press {^} or {V} repeatedly to select the desired volume when in standby mode. L To turn the ringer off, press and hold {V} until the unit beeps 2 times. Setting the ringer tone There are 3 tones. 1 2 Press {^} or {V}. Within 10 seconds, press {<} or {>} repeatedly to select the desired tone.
TG5664(e).book Page 21 Monday, March 6, 2006 11:15 AM Making/Answering Calls Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. Handset To mute your voice, press {Mute}. L To return to the conversation, press {Mute} or {C}. Note: L {Mute} is a soft key visible on the handset display during a call. Base unit To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {SP-PHONE}.
TG5664(e).book Page 22 Monday, March 6, 2006 11:15 AM Making/Answering Calls Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 33). 1 2 Press {MENU} during an outside call. Press {3} to select “V.E. on” or “V.E. off”. L When this feature is turned on, J is displayed.
TG5664(e).book Page 23 Monday, March 6, 2006 11:15 AM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 2 3 4 5 {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max. 32 digits). i {Next}i {Save} L To add other items, repeat from step 2. {OFF} Note: L Caller ID subscribers can use ringer ID and light-up ID features (page 27, 28).
TG5664(e).book Page 24 Monday, March 6, 2006 11:15 AM Phonebook Searching for a name by initial Chain dial 1 2 This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
TG5664(e).book Page 25 Monday, March 6, 2006 11:15 AM Phonebook Copying handset phonebook items You can copy one or all of the phonebook items from one handset to another. Important: L Ringer ID and light-up ID settings for phonebook items are not copied. Copying an item 1 2 {MENU} i {#}{1} Select the destination unit by pressing {^} or {V}. i {Next} 3 Press {^} or {V} to select the desired item. i {Send} 4 Press {OFF} after the long beep.
TG5664(e).book Page 26 Monday, March 6, 2006 11:15 AM Base Unit Speed Dialer Base unit speed dialer You can assign one phone number to each of the 10 dial keys ({0} – {9}) on the base unit. Adding phone numbers to the speed dialer Important: L Before storing phone numbers, make sure the base unit is not being used. 1 2 3 4 {PROGRAM} Enter the phone number (max. 32 digits). L If a pause is required for dialing, press {PAUSE} where needed. L If you misdial, press {STOP} and repeat from step 1.
TG5664(e).book Page 27 Monday, March 6, 2006 11:15 AM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name and telephone number are displayed. Caller information for the last 50 different callers is logged in the caller list by the most recent call to the oldest.
TG5664(e).book Page 28 Monday, March 6, 2006 11:15 AM Caller ID Service Light-up ID This feature can help you identify who is calling by using different ringer indicator colors for different callers stored in the handset phonebook. You can assign a different indicator color to each handset phonebook item. When a call is received from a caller stored in the handset phonebook, the indicator color is used after Caller ID information is displayed.
TG5664(e).book Page 29 Monday, March 6, 2006 11:15 AM Caller ID Service 3 Press {Edit} repeatedly until the phone number is shown in the desired format.
TG5664(e).book Page 30 Monday, March 6, 2006 11:15 AM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 30) or using the direct commands (page 32). L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 2 3 4 {MENU} Press {^} or {V} to select the desired menu.
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TG5664(e).book Page 32 Monday, March 6, 2006 11:15 AM Programming Programming using the direct commands 1 2 3 4 {MENU} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {Save} i {OFF} Note: L In the following table: – < > shows the default setting. – If “System setting” column is checked, you do not need to program the same item using another handset.
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TG5664(e).book Page 34 Monday, March 6, 2006 11:15 AM Programming Customer support The handset can display the Internet address where you can download operating instructions or get further information for this product using your computer. {MENU} i “Customer support” i {Select} i {OFF} 34 For assistance, please visit http://www.panasonic.
TG5664(e).book Page 35 Monday, March 6, 2006 11:15 AM Answering System Answering system Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set (page 17). Memory capacity The total recording capacity (including your greeting message, caller messages, and voice memo) is about 21 minutes. A maximum of 64 messages (including a greeting message) can be recorded.
TG5664(e).book Page 36 Monday, March 6, 2006 11:15 AM Answering System 4 To stop recording, press {STOP}. Playing back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.
TG5664(e).book Page 37 Monday, March 6, 2006 11:15 AM Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 41). 1 2 3 {MENU} “Message play” i {Select} L The handset plays new messages including memo messages. L When you have no new messages, the handset plays back all messages. Press {OFF} when finished.
TG5664(e).book Page 38 Monday, March 6, 2006 11:15 AM Answering System Voice memo Recording a voice memo You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max. 3 minutes). Voice memos can be played back later with the same operation used to play back answering system messages. Base unit 1 2 3 {MEMO} After the unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. To stop recording, press {STOP}.
TG5664(e).book Page 39 Monday, March 6, 2006 11:15 AM Answering System Voice guidance During remote operation, the unit’s voice guidance prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
TG5664(e).book Page 40 Monday, March 6, 2006 11:15 AM Answering System Answering system settings Remote code A remote code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “11”. 1 2 {MENU} i {0}{6}{3} Enter the desired 2-digit remote code. i {Save} i {OFF} Ring count You can change the number of times the phone rings before the unit answers calls. The default setting is “4”.
TG5664(e).book Page 41 Monday, March 6, 2006 11:15 AM Answering System Caller’s recording time You can change the maximum message recording time allotted to each caller. The default setting is “3min”. “Greeting only”: The unit plays the greeting message but does not record caller messages. 1 2 {MENU} i {0}{6}{2} Select the desired setting. i {Save} i {OFF} Note: L If the message memory becomes full, the unit automatically switches to the “Greeting only” mode and no new messages are recorded.
TG5664(e).book Page 42 Monday, March 6, 2006 11:15 AM Multi-unit Operation Intercom Intercom calls can be made: – between the handset and base unit – between handsets Note: L If you receive a phone call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}. To answer the call with the base unit, press {SPPHONE} 2 times. L You can locate a misplaced handset by paging it (handset locator).
TG5664(e).book Page 43 Monday, March 6, 2006 11:15 AM Multi-unit Operation Transferring calls, conference calls Outside calls can be transferred between the handset and base unit, and between 2 handsets. The handset and base unit, or 2 handsets can have a conference call with an outside party. Base unit 1 During an outside call, press {INTERCOM} to put the call on hold. 2 3 Press {1}, {2}, {3}, or {4}. 4 To complete the transfer, press {SPPHONE}. L The outside call is being routed to the handset.
TG5664(e).book Page 44 Monday, March 6, 2006 11:15 AM Multi-unit Operation Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. Lift the handset from the base unit or charger before registering. Important: L If you accidentally assign another handset’s extension number to the base unit, the originally assigned handset stops functioning.
TG5664(e).book Page 45 Monday, March 6, 2006 11:15 AM Useful Information 3 Wall mounting Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Base unit 1 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). A B 2 Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit. 1 2 2 1 For assistance, please visit http://www.panasonic.
TG5664(e).book Page 46 Monday, March 6, 2006 11:15 AM Useful Information 4 Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 10). L There are two common types of wall phone plates.
TG5664(e).book Page 47 Monday, March 6, 2006 11:15 AM Useful Information Charger 1 Headset (optional) Drive the screws (not included) into the wall using the wall mount template as a guide. 25.4 mm (1 inch) Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 6). Screws (120 V AC, 60 Hz) 2 Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. L Headset shown is KX-TCA86.
TG5664(e).book Page 48 Monday, March 6, 2006 11:15 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L The called base unit is in use. L Another handset or the called handset is in use. L The handset you tried to copy phonebook items to is in use. L The handset you are calling is too far from the base unit. Error!! L The handset’s registration has failed.
TG5664(e).book Page 49 Monday, March 6, 2006 11:15 AM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 11, 12). L Check the connections (page 10). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 44). I cannot hear a dial tone.
TG5664(e).book Page 50 Monday, March 6, 2006 11:15 AM Useful Information Making/answering calls, intercom Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 21).
TG5664(e).book Page 51 Monday, March 6, 2006 11:15 AM Useful Information Phonebook Problem Cause/solution Copying stopped with an item displayed. L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s}. The displayed phonebook item was not copied to the unit. Press {OFF}. Confirm that the destination unit is not in use and try again.
TG5664(e).book Page 52 Monday, March 6, 2006 11:15 AM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service.
TG5664(e).book Page 53 Monday, March 6, 2006 11:15 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG5664(e).book Page 54 Monday, March 6, 2006 11:15 AM Useful Information line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. Privacy of communications may not be ensured when using this phone.
TG5664(e).book Page 55 Monday, March 6, 2006 11:15 AM Useful Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
TG5664(e).book Page 56 Monday, March 6, 2006 11:15 AM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 96 mm x width 210 mm x depth 157 mm (325/32 inches x 81/4 inches x 63/16 inches) Mass (Weight) Approx. 405 g (0.89 lb.) Power consumption Standby: Approx. 2.2 W/1.5 W (PQLV1/PQLV256) Maximum: Approx. 4.7 W/3.8 W (PQLV1/PQLV256) Power output 200 mW (max.
TG5664(e).book Page 57 Monday, March 6, 2006 11:15 AM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG5664(e).book Page 58 Monday, March 6, 2006 11:15 AM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
TG5664(e).book Page 59 Monday, March 6, 2006 11:15 AM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
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TG5664(e).book Page 61 Monday, March 6, 2006 11:15 AM Index Speed dialer: 26 SP-phone: 18 T Time adjustment: 33 Toll saver: 40 Tone: 21 Transferring calls: 43 Troubleshooting: 49 TTY: 6, 59 V VE (Voice Enhancer): 22 Voice guidance: 37, 39 Volume Base unit ringer: 20 Base unit speaker: 19 Handset receiver: 18 Handset ringer: 33 Handset speaker: 18 W Wall mounting Base unit: 45 Charger: 47 Warranty: 57 For assistance, please visit http://www.panasonic.
TG5664(e).book Page 62 Monday, March 6, 2006 11:15 AM Notes 62 For assistance, please visit http://www.panasonic.
TG5664(e).book Page 63 Monday, March 6, 2006 11:15 AM Notes For assistance, please visit http://www.panasonic.
TG5664(e).book Page 64 Monday, March 6, 2006 11:15 AM If you need assistance with setup or operation 1 2 3 Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.
