TG5428.book Page 1 Friday, November 5, 2004 9:44 AM Operating Instructions 5.8 GHz Digital Cordless Phone Model No. KX-TG5428 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A.
TG5428.book Page 2 Friday, November 5, 2004 9:44 AM Table of Contents Introduction Accessory information . . . . . . . . . . . . . . 5 Important safety instructions . . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 8 Preparation Connections . . . . . . . . . . . . . . . . . . . . . . 9 Battery installation . . . . . . . . . . . . . . . . 10 Battery charge . . . . . . . . . . . . . . . . . . . 11 Battery replacement . . . . . . . . . . . . . . . 12 Controls and displays . . . . . . .
TG5428.book Page 3 Friday, November 5, 2004 9:44 AM Table of Contents FCC and other information . . . . . . . . . . 47 Technical information . . . . . . . . . . . . . . 50 Base unit . . . . . . . . . . . . . . . . . . . . . 50 Handset . . . . . . . . . . . . . . . . . . . . . 50 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 51 Customer services . . . . . . . . . . . . . . . . 53 Index Index. . . . . . . . . . . . . . . . . . . . . . . . . . .
TG5428.book Page 4 Friday, November 5, 2004 9:44 AM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the unit) Date of purchase Name and address of dealer Attach your purchase receipt here. Energy Star: As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S.
TG5428.book Page 5 Friday, November 5, 2004 9:44 AM Introduction Accessory information Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. No.
TG5428.book Page 6 Friday, November 5, 2004 9:44 AM Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
TG5428.book Page 7 Friday, November 5, 2004 9:44 AM Introduction L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode.
TG5428.book Page 8 Friday, November 5, 2004 9:44 AM Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antennas vertically.
TG5428.book Page 9 Friday, November 5, 2004 9:44 AM Preparation Connections Raise the antennas. Fasten the AC adaptor cord. Hook To power outlet (120 V AC, 60 Hz) AC adaptor To single-line telephone jack (RJ11C) Telephone line cord Note: L Use only the included Panasonic AC adaptor PQLV1. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
TG5428.book Page 10 Friday, November 5, 2004 9:44 AM Preparation If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 24) do not function properly. To single-line telephone jack (RJ11C) Telephone line cord Battery installation 1 Release the battery cover latch and slide the cover open.
TG5428.book Page 11 Friday, November 5, 2004 9:44 AM Preparation Battery charge Place the handset on the base unit for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. Recharging the battery Recharge the battery when: – “Recharge battery” is displayed or 7 flashes on the handset display.
TG5428.book Page 12 Friday, November 5, 2004 9:44 AM Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) Up to 5 hours While not in use (standby)*1 Up to 11 days While using the Clarity Booster feature (page 19) Up to 3 hours *1 Handset is off the base unit but not in use.
TG5428.book Page 13 Friday, November 5, 2004 9:44 AM Preparation Controls and displays Controls Base unit A B KX-T C A CHA G54 RGE 28 HANDSE T LOC ATOR IN US E D A B C D E E Antenna Charge contacts CHARGE indicator IN USE indicator {HANDSET LOCATOR} For assistance, please call 1-800-211-PANA (7262).
TG5428.book Page 14 Friday, November 5, 2004 9:44 AM Preparation Handset I Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
TG5428.book Page 15 Friday, November 5, 2004 9:44 AM Preparation Backlit display and handset keypad The handset display and dialing buttons will light for a few seconds after pressing any of the handset’s controls or lifting the handset off the base unit. They will also light when a call is being received. Display Handset display items Displayed Meaning item J Voice enhancer is on. 5 Battery strength Soft keys The handset features 2 soft keys.
TG5428.book Page 16 Friday, November 5, 2004 9:44 AM Making/Answering Calls Making calls Soft keys {OFF} {C} {s} Navigator key {MUTE} {CLEAR} {*} Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing you, press {V} to decrease the speaker volume. L While on a call, you can switch from the receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}. To adjust the speaker volume 6 levels (high to low) are available.
TG5428.book Page 17 Friday, November 5, 2004 9:44 AM Making/Answering Calls To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 2 3 Press {REDIAL}. L The last number dialed will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. L To exit the list, press {OFF}. Press {C}, {s}, or {Call}. Answering calls When a call is being received, the ringer indicator flashes rapidly.
TG5428.book Page 18 Friday, November 5, 2004 9:44 AM Making/Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold. Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. Note: L If another phone is connected on the same line (page 9), you can also take the call by lifting its handset.
TG5428.book Page 19 Friday, November 5, 2004 9:44 AM Making/Answering Calls Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a call. You can also turn this feature on or off manually. 1 2 Press {MENU} during an outside call.
TG5428.book Page 20 Friday, November 5, 2004 9:44 AM Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the 2nd call. L The 1st call is put on hold while you answer the 2nd call. L To switch between calls, press {Flash}.
TG5428.book Page 21 Friday, November 5, 2004 9:44 AM Phonebook Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 Press {Phonebook}. Rcvd Kcalls 2 Press {Add}. L The display shows the number of items in the phonebook. 8 Press {OFF}.
TG5428.book Page 22 Friday, November 5, 2004 9:44 AM Phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items. 1 2 Press {Phonebook}. L For quick search, you can skip to step 3. 4 Press {V} or {^} repeatedly to display the desired item. L To exit the phonebook, press {OFF}. To search for a name by initial 2 3 22 Press {Phonebook}, then press {Search}. 2 Press {V} or {^} repeatedly to display the desired item.
TG5428.book Page 23 Friday, November 5, 2004 9:44 AM Phonebook Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN). 3 When prompted, dial from the phonebook: 1-555-012-3456 (the person you want to call). 1 During an outside call, press {MENU}.
TG5428.book Page 24 Friday, November 5, 2004 9:44 AM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name or telephone number will be displayed. Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls.
TG5428.book Page 25 Friday, November 5, 2004 9:44 AM Caller ID Service L You can also select the ringer tone by pressing {1} to {7}, or {0} (“No Ringer ID”). 6 Press {Save}, then press {OFF}. Light-up ID You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1-Default” (Amber), “Color2” (Green), “Color3” (Red), or “Multicolor”. 1 Press {Phonebook}, then press {Search}. 2 Press {V} or {^} repeatedly to display the desired item. 3 4 5 Press {Option}.
TG5428.book Page 26 Friday, November 5, 2004 9:44 AM Caller ID Service Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible if the caller information does not include a phone number. L In some cases, you may have to edit the number before dialing. (For example, you may have to delete “1” and the area code.
TG5428.book Page 27 Friday, November 5, 2004 9:44 AM Caller ID Service Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature will not be activated until edited numbers are called back. L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.
TG5428.book Page 28 Friday, November 5, 2004 9:44 AM Voice Mail Service Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s Voice Mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone company, not your telephone.
TG5428.book Page 29 Friday, November 5, 2004 9:44 AM Voice Mail Service 3 Scroll to “Voice Mail” by pressing {V} or {^}, then press {>}. 4 Scroll to “VM tone detect” by pressing {V} or {^}, then press {>}. 5 Press {V} or {^} repeatedly to select “On” or “Off”. 6 Press {Save}, then press {OFF}. Listening to Voice Mail messages The unit will let you know that you have new Voice Mail messages in the following ways: – “Voice Mail” will be displayed on the handset.
TG5428.book Page 30 Friday, November 5, 2004 9:44 AM Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. Important: L Before programming, make sure the handset is not being used.
TG5428.book Page 31 Friday, November 5, 2004 9:44 AM Programmable Settings Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. 1 2 Press {MENU}. Handset ringer tone You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”. 1 2 Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. 3 Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}.
TG5428.book Page 32 Friday, November 5, 2004 9:44 AM Programmable Settings Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit without pressing {C}. The default setting is OFF. 1 2 Press {MENU}. 3 Scroll to “Auto talk” by pressing {V} or {^}, then press {>}. 4 Press {V} or {^} repeatedly to select the desired setting. 5 Press {Save}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
TG5428.book Page 33 Friday, November 5, 2004 9:44 AM Programmable Settings Display options Telephone settings Handset LCD contrast Dialing mode You can adjust the handset display contrast. There are 6 levels. The default setting is level 3. If you cannot make calls, change this setting depending on your telephone line service. “Tone” (default): For tone dial service. “Pulse”: For rotary pulse dial service. 1 2 Press {MENU}. 3 Scroll to “LCD contrast” by pressing {V} or {^}, then press {>}.
TG5428.book Page 34 Friday, November 5, 2004 9:44 AM Programmable Settings Note: L The setting should stay at 700 ms unless pressing {Flash} fails to pick up the Call Waiting call. L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting. Line mode The line mode is preset to “B” and generally should not be adjusted.
TG5428.book Page 35 Friday, November 5, 2004 9:44 AM Programmable Settings Re-registering the handset Customer support If “No link to base. Move closer to base, try again.” is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. The handset can display the Internet address where you can download operating instructions for this product using your computer. Important: L Make sure the base unit is not being used.
TG5428.book Page 36 Friday, November 5, 2004 9:44 AM Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. 1 2 3 Press {MENU}. 4 5 Press {Save}. Enter the desired feature code (shown below).
TG5428.book Page 37 Friday, November 5, 2004 9:44 AM Programmable Settings Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. For assistance, please call 1-800-211-PANA (7262).
TG5428.book Page 38 Friday, November 5, 2004 9:44 AM Useful Information Wall mounting The base unit can be mounted on a wall phone plate. 1 Connect the AC adaptor. Fasten the AC adaptor cord. Hook To power outlet 2 Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). 1 2 3 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. B A B A 38 For assistance, please call 1-800-211-PANA (7262).
TG5428.book Page 39 Friday, November 5, 2004 9:44 AM Useful Information 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2). 2 For assistance, please call 1-800-211-PANA (7262).
TG5428.book Page 40 Friday, November 5, 2004 9:44 AM Useful Information Belt clip Headset (optional) You can hang the handset on your belt or pocket using the included belt clip. Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information.
TG5428.book Page 41 Friday, November 5, 2004 9:44 AM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution Error!! L When you tried to register the handset, the handset and the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again. No link to base.
TG5428.book Page 42 Friday, November 5, 2004 9:44 AM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L Re-install the battery (page 10) and fully charge it.
TG5428.book Page 43 Friday, November 5, 2004 9:44 AM Useful Information Making/answering calls, Paging Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 19).
TG5428.book Page 44 Friday, November 5, 2004 9:44 AM Useful Information Caller ID Problem Cause & solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L If your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.
TG5428.book Page 45 Friday, November 5, 2004 9:44 AM Useful Information Battery charge Problem Cause & solution “Recharge battery” is displayed, 7 flashes or the handset beeps intermittently. L Fully charge the battery (page 11). “Charge for 6h” and 8 are displayed and the handset does not work. L The battery has been discharged. Fully charge the battery (page 11).
TG5428.book Page 46 Friday, November 5, 2004 9:44 AM Useful Information Important information about subscription services In order to use Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company.
TG5428.book Page 47 Friday, November 5, 2004 9:44 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG5428.book Page 48 Friday, November 5, 2004 9:44 AM Useful Information When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone.
TG5428.book Page 49 Friday, November 5, 2004 9:44 AM Useful Information FCC RF Exposure Warning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the specific provided belt-clip.
TG5428.book Page 50 Friday, November 5, 2004 9:44 AM Useful Information Technical information L The illustrations in these instructions may vary slightly from the actual product. Base unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 75 mm x width 185 mm x depth 119 mm (215/16" x 79/32" x 411/16") Mass (Weight): Approx. 360 g (0.79 lb.) Power consumption: Standby: Approx. 2.3 W Maximum: Approx. 5.
TG5428.book Page 51 Friday, November 5, 2004 9:44 AM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way Secaucus, New Jersey 07094 PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., Ave. 65 de Infanteria, Km. 9.
TG5428.book Page 52 Friday, November 5, 2004 9:44 AM Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
TG5428.book Page 53 Friday, November 5, 2004 9:44 AM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
TG5428.
TG5428.book Page 55 Friday, November 5, 2004 9:44 AM Index Volume control Handset receiver: 16 Handset speaker: 16 W Wall mounting: 38 Warranty: 51 For assistance, please call 1-800-211-PANA (7262).
TG5428.book Page 56 Friday, November 5, 2004 9:44 AM If you need assistance with setup or operation; 1 2 3 Visit our website: http://www.panasonic.com/consumersupport Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product; L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.
