TG43xx_OI.book Page 1 Tuesday, December 11, 2007 2:04 PM Operating Instructions 5.8 GHz Expandable Digital Cordless Answering System Model No. KX-TG4321 with 2 Handsets Model No. KX-TG4322 with 3 Handsets Model No. KX-TG4323 5.8 GHz Digital Cordless Answering System with 4 Handsets Model No. KX-TG4324 Model shown is KX-TG4321. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
TG43xx_OI.book Page 2 Tuesday, December 11, 2007 2:04 PM Table of Contents Introduction Intercom/Locator Product information . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 4 For your safety . . . . . . . . . . . . . . . . . . 6 Important safety instructions . . . . . . . . 7 For best performance . . . . . . . . . . . . . 7 Intercom . . . . . . . . . . . . . . . . . . . . . . 38 Transferring calls, conference calls . 38 Handset locator . . . . . . . . . . . . . . . .
TG43xx_OI.book Page 3 Tuesday, December 11, 2007 2:04 PM Introduction Product information Thank you for purchasing a new Panasonic digital cordless phone. Notable differences between the models KX-TG4321 series L Model shown is KX-TG4324. Base unit Model No. Handset Part No. Part No.
TG43xx_OI.book Page 4 Tuesday, December 11, 2007 2:04 PM Introduction Accessory information Supplied accessories No.
TG43xx_OI.book Page 5 Tuesday, December 11, 2007 2:04 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. No. Accessory item Order number 1 T-adaptor KX-J66 2 Battery back-up power supply KX-TCA230 1 2 Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset.
TG43xx_OI.book Page 6 Tuesday, December 11, 2007 2:04 PM Introduction For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG43xx_OI.book Page 7 Tuesday, December 11, 2007 2:04 PM Introduction L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: – the handset batteries need recharging or have failed.
TG43xx_OI.book Page 8 Tuesday, December 11, 2007 2:04 PM Introduction computers, wireless devices or other phones. – avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.
TG43xx_OI.book Page 9 Tuesday, December 11, 2007 2:04 PM Preparation Handset Controls H Base unit A B CD E I F B A C D E J C K L M F GHI J K A B C D E F G H I J K Charge contacts Speaker {■} (STOP) {ERASE} {GREETING REC} (Recording) {GREETING CHECK} {^} (VOL.: Volume up) {V} (VOL.
TG43xx_OI.book Page 10 Tuesday, December 11, 2007 2:04 PM Preparation Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the volume repeatedly while talking. Volume up {^} {<} {>} {V} Volume down Soft keys The handset features 2 soft keys.
TG43xx_OI.book Page 11 Tuesday, December 11, 2007 2:04 PM Preparation Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. During a power failure The unit will not work during a power failure.
TG43xx_OI.book Page 12 Tuesday, December 11, 2007 2:04 PM Preparation Note: L When replacing batteries, remove the old batteries. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery. Base unit: Charger*1: *1 KX-TG4322/KX-TG4323/ KX-TG4324 Note: L It is normal for the handset to feel warm during charging.
TG43xx_OI.book Page 13 Tuesday, December 11, 2007 2:04 PM Preparation Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 5 hours max. Not in use (standby) 11 days max. While using the clarity booster feature (page 17) 3 hours max. Note: L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).
TG43xx_OI.book Page 14 Tuesday, December 11, 2007 2:04 PM Preparation Setting up the unit before use Date and time 1 {MENU} i {#}{1}{0}{1} 2 Enter the current month, date, and year by selecting 2 digits for each. Example: July 15, 2008 {0}{7} {1}{5} {0}{8} Display language You can select either “English” or “Español” as the display language. The default setting is “English”. 1 2 3 Press the right soft key to save. i {OFF} {MENU} i {#}{1}{1}{2} {V}/{^}: Select the desired setting.
TG43xx_OI.book Page 15 Tuesday, December 11, 2007 2:04 PM Making/Answering Calls 3 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {Clear}. 2 3 Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number, and press {s}. L Speak alternately with the other party. When you finish talking, press {OFF}.
TG43xx_OI.book Page 16 Tuesday, December 11, 2007 2:04 PM Making/Answering Calls Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 23). Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.
TG43xx_OI.book Page 17 Tuesday, December 11, 2007 2:04 PM Making/Answering Calls Note: L Please contact your service provider/telephone company for details and availability of this service in your area. L While handset clarity booster is turned on, the maximum number of participating parties may decrease.
TG43xx_OI.book Page 18 Tuesday, December 11, 2007 2:04 PM Shared Phonebook Key Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: L Only 1 person can access the shared phonebook at a time. Adding entries 1 {Phonebook} 2 {Add} 3 Enter the party’s name (16 5 Enter the party’s phone number (32 digits max.).
TG43xx_OI.book Page 19 Tuesday, December 11, 2007 2:04 PM Shared Phonebook Editing entries 1 Find the desired entry (page 18). i {Option} 2 3 {V}/{^}: “Edit” i {Select} 4 Edit the phone number if necessary (32 digits max.). i {Next} i {Save} i {OFF} Edit the name if necessary (16 characters max.; page 18). i {Next} Erasing entries 1 Find the desired entry (page 18). 2 {Erase} i {Yes} i {OFF} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
TG43xx_OI.book Page 20 Tuesday, December 11, 2007 2:04 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 20) – using the direct commands (page 22) L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired main menu.
TG43xx_OI.
TG43xx_OI.book Page 22 Tuesday, December 11, 2007 2:04 PM Programming Programming using the direct commands 1 {MENU} i {#} 2 Enter the desired feature code. 3 Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}. Note: L In the following table, < > indicates the default settings.
TG43xx_OI.
TG43xx_OI.book Page 24 Tuesday, December 11, 2007 2:04 PM Programming *7 Generally, the line mode setting should not be adjusted. If “Line in use” is not displayed when another phone connected to the same line is in use, you need to change the line mode to “A”. *8 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first. 24 For assistance, please visit http://www.panasonic.
TG43xx_OI.book Page 25 Tuesday, December 11, 2007 2:04 PM Programming 2 Special instructions for programmable settings Night mode Night mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset. Important: L Set the date and time beforehand (page 14).
TG43xx_OI.book Page 26 Tuesday, December 11, 2007 2:04 PM Programming L When the handset is in use, the alarm will not sound until the handset is in standby mode. L If you select “Once”, the setting changes to “Off” after the alarm sounds. L When the ringer volume for outside calls is set to off (page 23), the alarm sound is heard at a low level. Customer support Registering a handset to a base unit The supplied handset and base unit are pre-registered.
TG43xx_OI.book Page 27 Tuesday, December 11, 2007 2:04 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG43xx_OI.book Page 28 Tuesday, December 11, 2007 2:04 PM Caller ID Service Note: L If the item has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset. Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 2 {View CID} 3 Press {Edit} repeatedly until the phone number is shown in the desired format. {V}/{^}: Select the desired entry.
TG43xx_OI.book Page 29 Tuesday, December 11, 2007 2:04 PM Caller ID Service Storing caller information into the phonebook 1 {View CID} 2 {V}/{^}: Select the desired entry. i {Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the desired format. 3 {Save} L If there is name information for the caller, go to step 5. 4 Enter the name (16 characters max.; page 18). i {Next} i {Save} 5 {OFF} For assistance, please visit http://www.panasonic.
TG43xx_OI.book Page 30 Tuesday, December 11, 2007 2:04 PM Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages. Select “Greeting only” as the recording time setting (page 35). Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.
TG43xx_OI.book Page 31 Tuesday, December 11, 2007 2:04 PM Answering System 1 2 {GREETING REC} 3 After the base unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. 4 Within 10 seconds, press {GREETING REC} again. Press {■} (STOP) to stop recording. Using a pre-recorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and asks them to leave messages.
TG43xx_OI.book Page 32 Tuesday, December 11, 2007 2:04 PM Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 35). 1 2 3 When finished, press {OFF}. Note: L To switch to the receiver, press {C}. Operating the answering system You can also operate the answering system by pressing dial keys on the handset.
TG43xx_OI.book Page 33 Tuesday, December 11, 2007 2:04 PM Answering System Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely.
TG43xx_OI.book Page 34 Tuesday, December 11, 2007 2:04 PM Answering System Key Operation {5} Play all messages playback*2 {9} Stop Start voice guidance*3 {0} Turn answering system off {*}{4} Erase currently playing message {*}{5} Erase all messages *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only: To resume operation, enter a remote command within 15 seconds, or the voice guidance starts.
TG43xx_OI.book Page 35 Tuesday, December 11, 2007 2:04 PM Answering System company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does.
TG43xx_OI.book Page 36 Tuesday, December 11, 2007 2:04 PM Voice Mail Service Example: Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
TG43xx_OI.book Page 37 Tuesday, December 11, 2007 2:04 PM Voice Mail Service Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following ways: – “New Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on (“Message alert”; page 35). 1 Press {C}, then press {VM} within 15 seconds. OR {MENU} i {#}{3}{3}{0} L The speakerphone turns on. 2 Follow the pre-recorded instructions.
TG43xx_OI.book Page 38 Tuesday, December 11, 2007 2:04 PM Intercom/Locator Intercom Intercom calls can be made: – between handsets. – between the handset and base unit. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}. L When paging unit(s) for an intercom call, the paged unit(s) beeps for 1 minute. Making an intercom call Handset 1 2 {INTERCOM} 3 When you finish talking, press {OFF}.
TG43xx_OI.book Page 39 Tuesday, December 11, 2007 2:04 PM Intercom/Locator L To leave the conference, press {OFF}. The other parties can continue the conversation. L To put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}. Answering a transferred call Press {C} to answer the page. Note: L After the paging party disconnects, you can talk to the outside caller. Handset locator You can locate a misplaced handset by paging it.
TG43xx_OI.book Page 40 Tuesday, December 11, 2007 2:04 PM Useful Information 3 Wall mounting Base unit 1 Lead the telephone line cord through Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. 1 2 the hole in the wall mounting adaptor in the direction of the arrow. 2 2 1 1 2 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).
TG43xx_OI.book Page 41 Tuesday, December 11, 2007 2:04 PM Useful Information 5 Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4 inch phone plate), then slide the unit down to secure it. Connect the AC adaptor to power outlet (page 10). L There are 2 common types of wall phone plates.
TG43xx_OI.book Page 42 Tuesday, December 11, 2007 2:04 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L The called handset or base unit is in use. L Other units are in use and the system is busy. Try again later. L The handset you are using is too far from the base unit. Move closer and try again. L The handset’s registration may have been canceled. Re-register the handset (page 26).
TG43xx_OI.book Page 43 Tuesday, December 11, 2007 2:04 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 11).
TG43xx_OI.book Page 44 Tuesday, December 11, 2007 2:04 PM Useful Information Problem Cause/solution While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit. L The maximum number of handsets (4) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 26). L Place the handset and the base unit away from other electrical appliances.
TG43xx_OI.book Page 45 Tuesday, December 11, 2007 2:04 PM Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.
TG43xx_OI.book Page 46 Tuesday, December 11, 2007 2:04 PM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
TG43xx_OI.book Page 47 Tuesday, December 11, 2007 2:04 PM Useful Information Problem Cause/solution While recording a greeting message or listening to messages, the unit rings and recording stops. L A call is being received. Answer the call and try again later. Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit.
TG43xx_OI.book Page 48 Tuesday, December 11, 2007 2:04 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No. ............(found on the bottom of the unit) L Ringer Equivalence No. (REN)....... 0.
TG43xx_OI.book Page 49 Tuesday, December 11, 2007 2:04 PM Useful Information about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy.
TG43xx_OI.book Page 50 Tuesday, December 11, 2007 2:04 PM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Notice FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
TG43xx_OI.book Page 51 Tuesday, December 11, 2007 2:04 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 53 mm × width 144 mm × depth 107 mm (2 3/32 inches × 5 21/32 inches × 4 7/32 inches) Mass (Weight) Approx. 190 g (0.42 lb.) Power consumption Standby: Approx. 1.1 W Maximum: Approx. 3.7 W RF Transmission power 200 mW (max.
TG43xx_OI.book Page 52 Tuesday, December 11, 2007 2:04 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
TG43xx_OI.book Page 53 Tuesday, December 11, 2007 2:04 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG43xx_OI.book Page 54 Tuesday, December 11, 2007 2:04 PM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
TG43xx_OI.
TG43xx_OI.book Page 56 Tuesday, December 11, 2007 2:04 PM IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions 2 Visit our website: http://www.panasonic.com/help L FAQs and troubleshooting hints are available. 3 Contact us via the web at: http://www.panasonic.
