Operating Instructions Cordless Telephone Model No. KX-TGC350 KX-TGC352 Cordless Telephone with Digital Answering Machine Model No. KX-TGC360 KX-TGC362 KX-TG3620 Model shown is KX-TGC350. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 36. For assistance, visit our Web site: http://shop.panasonic.
Table of Contents Introduction Answering system settings .........................26 Model composition .......................................3 Accessory information ..................................3 Useful Information Important Information For your safety .............................................5 Important safety instructions ........................6 For best performance ...................................6 Other information .........................................7 Specifications ............
Introduction Model composition Base unit Handset Part No. Part No. KX-TGC350 KX-TGC350 KX-TGCA35 1 KX-TGC352 KX-TGC350 KX-TGCA35 2 KX-TGC360 KX-TGC360 KX-TGCA35 1 KX-TGC362 KX-TGC360 KX-TGCA35 2 KX-TG3620 KX-TGC360 KX-TGCA35 1 Series Model No. KX-TGC350 series KX-TGC360 series Quantity Accessory information Supplied accessories Quantity KX-TGC350 KX-TGC360 KX-TG3620 KX-TGC352 KX-TGC362 No.
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 40). Accessory item Model number/Specifications Rechargeable batteries HHR-4DPA R To order, please visit http://shop.panasonic.com/support Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Range extender *1 KX-TGA405*1 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available.
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Battery R We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Important Information Other information Specifications CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit*1: Standby: Approx. 0.6 W Maximum: Approx. 3.2 W Base unit*2: Standby: Approx. 0.7 W Maximum: Approx. 3.
Getting Started Battery installation Setting up Connections Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. R USE ONLY rechargeable Ni-MH batteries AAA (R03) size (1). R Do NOT use alkaline/manganese/Ni-Cd batteries. ).
Getting Started Note: R Actual battery performance depends on usage and ambient environment. Intelligent eco mode This feature automatically reduces handset power consumption whenever possible. When it is activate, is displayed. Controls – Handset – F G – – – M N (TALK) Dial keypad (*: TONE) MZN (SP-PHONE: Speakerphone) Microphone Receiver Display MOFFN MFLASHNMCALL WAITN MINTERCOMN R This feature is available between 2 handsets.
Getting Started n KX-TGC360 series A B C D E F Item Meaning Ringer volume is off. (page 12) Silent mode is on. (page 20) Call sharing mode is off. (page 19) Alarm is on. (page 20) Handset number Battery level Blocked call (page 20) Clarity booster is on automatically.
Getting Started 2 3 4 5 6 Enter the current month, date, and year by selecting 2 digits for each. Example: July 15, 2016 07 15 16 MOKN Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. Example: 9:30 09 30 *: Select “AM” or “PM”. MSAVEN a MOFFN Note: R Either 12-hour or 24-hour time format is used depending on the display language.
Making/Answering Calls Adjusting the handset ringer volume Making calls Press MDN or MCN repeatedly while ringing. 1 Lift the handset and dial the phone number. R To correct a digit, press MCLEARN. Adjusting the base unit ringer volume (KX-TGC360 series) 2 M N or MZN R To adjust the receiver or speaker volume, press MDN or MCN repeatedly. Press MjN or MkN repeatedly. R To turn the ringer off, press and hold MkN until the unit beeps. 3 When you finish talking, press MOFFN.
Making/Answering Calls If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the handset that is in use after you hear the call waiting tone. 1 R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conf.” a MSELECTN R To cancel the conference: MMENUN a MbN: “Stop conference” a MSELECTN Press MCALL WAITN to answer the 2nd call. 2 To switch between calls, press MCALL WAITN.
Phonebook 2 Phonebook You can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook. Adding phonebook entries 1 2 3 4 5 or MFN a MMENUN MbN: “Add new entry” a MSELECTN Enter the party’s name. a MOKN Enter the party’s phone number. a MOKN MbN: Select the desired group. a MSELECTN 2 times a MOFFN Entering characters Press the dial key that corresponds to the desired character. Press repeatedly to scroll through the available characters.
Phonebook Editing entries 1 2 3 4 5 Find the desired entry (page 14). MMENUN a MbN: “Edit” a MSELECTN MbN: Select the desired group (page 14). a MSELECTN 2 times a MOFFN Adding phone numbers to speed dial keys n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MADDN 2 3 4 Find the desired entry (page 14). MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
Phonebook Erasing an entry 1 2 3 Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Making a call Press and hold the desired speed dial key (1 to 9). a M N 16 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.
Programming Menu list Scrolling through the display menus: MMENUN a Press MCN or MDN to select the desired main menu. a MSELECTN OR Using the direct command code: MMENUN a Enter the desired code. Example: Press MMENUN#101. R To exit the operation, press MOFFN. Display menu tree and direct command code table Main menu: “Phonebook” Operation Code Page Viewing the phonebook entry. #280 14 Operation Code Page Viewing the caller list.
Programming “V.M. access” (V.M.: Voicemail) Main menu: Operation Code Page Listening to voicemail messages. #330 28 Operation Code Page Paging the desired unit.
Programming Sub-menu 1 Sub-menu 2 Voice mail Store VM access# VM tone detect Settings Code Page #331 28 Off #332 28 – LCD contrast – Level 1–4 <2> #145 – Key tone – Off #165 – Caller ID edit – Off #214 23 Auto talk – On #200 12 Set dial mode Pulse #120 11 Set flash time 80 ms 90 ms 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms <700 ms> 900 ms #121 12 Set line mode*5 A #122 – Off #194 13 22 Set tel line
Programming *3 *4 *5 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 10). The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”) are used with permission of © 2012 Copyrights Vision Inc.
Programming Storing unwanted callers Turning the first ring on and off You can store up to 30 phone numbers in the call block list. Important: R We recommend storing 10 digits (including the area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked. n From the caller list: You can choose whether the first ring sounds when a call is received. “On” (default): The first ring for all calls will be heard, including calls from blocked phone numbers.
Programming Registering a handset to the base unit If for some reason the handset is not registered to the base unit, re-register the handset. 1 Handset: MMENUN#130 2 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. 3 Handset: Press MOKN, then wait until a long beep sounds. Deregistering a handset 1 MMENUN#131 R All handsets registered to the base unit are displayed.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Answering System Answering system (KX-TGC360 series) The answering system can answer calls and record caller messages. If you do not want to record messages, select “Greeting only” as the recording time setting (page 27). Recording capacity The total recording time is about 17 minutes, including your greeting message. Up to 64 messages can be recorded. Note: R When message memory becomes full: – “Messages full” is shown on the handset display.
Answering System Erasing all messages Press MERASEN 2 times while the unit is not in use. Using the handset When new messages have been recorded, “New message” is displayed. 1 To listen to new messages: MMENUN#323 To listen to all messages: MMENUN#324 2 When finished, press MOFFN. Calling back (Caller ID subscribers only) 1 2 Press MPAUSEN during playback. MbN: “Call back” a MSELECTN Remote operation You can use a touch-tone phone to call the unit while away from home and listen to messages.
Answering System Voice guidance n When the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 26).
Answering System Caller’s recording time You can change the maximum message recording time allowed for each caller. 1 2 MMENUN#305 MbN: Select the desired setting. a MSAVEN a MOFFN Selecting “Greeting only” You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 27. For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.
Useful Information Example: Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. Messages are recorded on the phone company system and not on the unit’s answering system.
Useful Information Error messages Display message Cause/solution Base no power or No link. Re-connect base AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 22). Busy R Other units are in use and the system is busy. Try again later.
Useful Information Problem Cause/solution I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 18). Battery recharge Problem Cause/solution I fully charged the batteries, but still flashes, – – is displayed, or – the operating time seems to be shorter.
Useful Information Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.
Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No: – KX-TGC350 series: found the rear of the unit – KX-TGC360 series: found the bottom of the unit L Ringer Equivalence No. (REN).......0.
Useful Information accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call.
Useful Information Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil T TIA-1083 For assistance, please visit http://shop.panasonic.com/support TGC35x_36x(en)_1116_ver012.
Guía Rápida Española Guía Rápida Española Conexiones 1 Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente. 2 Enganche el cable para fijarlo. 3 Conecte el adaptador de corriente alterna a la toma de corriente. 4 Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea (RJ11C) hasta que escuche un clic. 5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Guía Rápida Española Sugerencias de operación Teclas de función Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación. Tecla navegadora − {^}, {V}, {<} o {>}: Navegue por diversas listas y elementos. − VOL. (Volumen: {^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla.
Guía Rápida Española Operaciones básicas Cómo hacer y contestar llamadas (Auricular) Para hacer llamadas Marque el número telefónico. s {C}/{s} Para contestar llamadas {C}/{s} Para colgar {OFF} Para ajustar el volumen del receptor o del altavoz Oprima {^} o {V} repetidamente mientras habla. Cómo hacer una llamada usando la lista de remarcación {>} REDIAL s {r}: Seleccione la entrada deseada. s {C} Para ajustar el volumen del timbre del auricular Oprima {^} o {V} repetidamente mientras timbra.
Guía Rápida Española Preguntas frecuentes Pregunta Causa y solución ¿Por qué aparece _? L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base. L El auricular no está registrado en la unidad base. Regístrelo. 1 Auricular: {MENU} (13) 2 Unidad base: Oprima y mantenga oprimido {x} durante aproximadamente 5 segundos.
Appendix Customer services Shop Accessories! for all your Panasonic gear Go to hp://shop.panasonic.com/support Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Baeries, Backup Chargers & more… Customer Services Directory For Product Informa!on, Opera!ng Assistance, Parts, Owner’s Manuals, Dealer and Service info go to hp://shop.panasonic.
Appendix Limited Warranty (ONLY FOR U.S.A.
Appendix Limited Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
Index Index A B C D E F G H Additional handset: 4 Alarm: 20 Answering calls: 12 Answering system Call screening: 26 Erasing messages: 24, 25, 26 Greeting message: 24 Greeting only: 27 Listening to messages: 24, 25 Number of rings: 26 Recording time: 27 Remote access code: 25 Remote operation: 25 Ring count: 26 Toll saver: 26 Turning on/off: 24 Auto talk: 12, 19 Battery: 8 Booster (Clarity booster): 10 Call block: 20 First ring: 21 Call share: 13, 19 Call waiting: 12 Call Waiting Caller ID: 12 Caller ID
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://shop.panasonic.com/support L FAQ and troubleshooting hints are available.
