Operating Instructions Digital Cordless Phone Model No. KX-TG2711FX KX-TG2712FX Model shown is KX-TG2711. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 20). Change the unit’s display language as needed (page 12).
Table of Contents Introduction Model composition .......................................3 Accessory information ..................................3 General information ......................................4 Troubleshooting .........................................28 Wall mounting ............................................32 Index Index...........................................................33 Important Information For your safety .............................................
Introduction Model composition Base unit Handset Part No. Part No. KX-TG2711 KX-TG2711 KX-TGA277 1 KX-TG2712 KX-TG2711 KX-TGA277 2 Series Model No. KX-TG2711 series Quantity R Intercom calls and the phonebook copy feature are only available for KX-TG2712. R The suffix (FX) in the following model numbers will be omitted in these instructions: KX-TG2711FX/KX-TG2712FX Accessory information Supplied accessories No.
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable batteries HHR-4MVE or HHR-4MVT or HHR-4MRT*1 DECT repeater KX-A405 *1 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Replacement batteries may have a different capacity from that of the supplied batteries.
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
Important Information – the handset batteries need recharging or have failed. – there is a power failure. batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS Battery R We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries.
Important Information than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Other information products and batteries should not be mixed with general household waste.
Important Information R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. 0.52 W Maximum: Approx. 2.7 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.8 W R Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) Note: R Design and specifications are subject to change without notice.
Getting Started Battery installation Setting up Connections R Use only the supplied Panasonic AC adaptor PNLV226CE. R When mounting the unit on a wall, see page 32. R USE ONLY Ni-MH batteries AAA (R03) size. R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Confirm correct polarities ( , ). n Base unit Press plug firmly. “Click” Rechargeable Ni-MH ONLY Hook To power outlet Use only the supplied telephone line cord.
Getting Started Icon Battery level Note when setting up Medium Note for connections Low R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. Needs charging. During a power failure The unit will not work during a power failure.
Getting Started MR/ECON Controls R: Recall/Flash ECO: Eco mode shortcut key Handset M N (Off/Power) Microphone F – A G – H – – I B C J D K Charge contacts Navigator key MDN, MCN, MFN, or MEN: Scroll through various lists and items. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. MFN ( : Caller list): View the caller list. MEN (T: Redial): View the redial list.
Getting Started Item Meaning Handset is accessing base unit (intercom*1, paging, changing base unit settings, etc.). Handset is on an outside call. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. ECO The base unit transmission power is set to “Low”. (page 13) Battery level Alarm is on. (page 20) [P] Privacy mode is on.*1 (page 19) New voice mail message received.
Getting Started 2 3 4 MbN: “Handset Setup” a M N N MbN: “Set Date & Time” a M Enter the current date, month, and year. Example: 15 July, 2012 15 07 12 5 Enter the current hour and minute. Example: 9:30 09 30 R You can select 24-hour or 12-hour clock format (“AM” or “PM”) by pressing *. 6 M NaM N Note: R The date and time may be incorrect after a power failure. In this case, set the date and time again.
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 16). Example: If you need to dial the line access number “0” when making outside calls with a PBX: Making calls 1 Lift the handset and dial the phone number. R To correct a digit, press M N. 2 3 M N N or When you finish talking, press M place the handset on the base unit or charger. 1 2 0aM N Dial the phone number.
Making/Answering Calls Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing N. M Useful features during a call Hold This feature allows you to put an outside call on hold. 1 2 3 Press M N during an outside call. MbN: “Hold” a M N N. To release hold, press M R Another handset user can take the call by pressing M N. (KX-TG2712) Note: R If a call is kept on hold for more than 9 minutes, the call rings at your handset again.
Phonebook Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers. Adding entries 1 2 3 NaM M N MbN: “New Entry” a M Enter the party’s name (16 characters N max.). a M R You can change the character entry N (page 26). mode by pressing M Enter the party’s phone number (24 digits max.). a M N 5 MbN: “Save” a M N R To add other entries, repeat from step 3.
Phonebook 3 Enter the handset number you wish to send the phonebook entry to. R When an entry has been copied, “Completed” is displayed. R To continue copying another entry: N a MbN: MbN: “Yes” a M Select the desired entry. a M 4 M N N Copying all entries 1 2 3 M 4 M NaM N N MbN: “Copy All” a M Enter the handset number you wish to send the phonebook entry to. R When all entries have been copied, “Completed” is displayed. N 17 TG271xFX(en-en)_0919_ver011.
Programming Programmable settings You can customise the unit by programming the following features using the handset. Scrolling through the display menus 1 2 3 4 M N Press MCN or MDN to select the desired main menu. a M N Press MCN or MDN to select the desired item in sub-menu 1. a M R In some cases, you may need to select from sub-menu 2. a M N N N Press MCN or MDN to select the desired setting. a M R This step may vary depending on the feature being programmed. N.
Programming Main menu Sub-menu 1 Base Unit Setup*2 First Ring*8 Sub-menu 2 – – Dial Mode – 13 Recall/Flash*9, *10 <600 msec.> – 15 Privacy Mode*1, *11 – – Base Unit PIN – 31 Repeater Mode – 21 Country – 20 *1 *2 KX-TG2712 If you program these settings using one of the handsets, you do not need to program the same item using another handset. (KX-TG2712) *3 The ringer tone may continue to play for several seconds even if the caller has already hung up.
Programming Changing the unit’s region setting/Resetting the base unit Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: R Set the date and time beforehand (page 12). 1 2 3 4 M N N MbN: “Handset Setup” a M N MbN: “Alarm” a M MbN: Select the desired alarm option. a N M “Off” Turns alarm off. Go to step 8. “Once” An alarm sounds once at the set time. “Daily” An alarm sounds daily at the set time. Go to step 6.
Programming R Do not use more than one repeater at a time. Setting the repeater mode 1 2 3 4 M N N MbN: “Base Unit Setup” a M MbN: “Repeater Mode” a M N MbN: Select the desired setting. a NaM N M Note: R After turning the repeater mode on or off, may flash on the handset momentarily. This is normal and the handset can be used stops flashing. once Registering the DECT repeater (KX-A405) to the base unit Note: R Please use a repeater that has not yet been registered to another unit.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.
Caller ID Service Erasing caller information 1 2 MFN ( ) MbN: Select the desired entry. a N M 3 MbN: “Erase” or “Erase All” a N M 4 MbN: “Yes” a M NaM N Storing caller information to the phonebook 1 2 3 4 MFN ( ) MbN: Select the desired entry. a N M MbN: “Add Phonebook” a M N To store the name, continue from step 3, “Adding entries”, page 16. 23 TG271xFX(en-en)_0919_ver011.
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. is When you have new messages, displayed on the handset if message indication service is available.
Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2712 Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, you hear 2 tones. To N, then press answer the call, press M N. M Making an intercom call 1 2 3 M 4 When you finish talking, press M N MbN: “Intercom” a M To page a specific handset, enter the handset number. N.
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 26). – Press MFN or MEN to move the cursor left or right. – Press dial keys to enter characters and numbers. N to erase the character or number highlighted by the cursor. Press and hold – Press M N to erase all characters or numbers.
Useful Information Extended 1 character table ( ) R The following are used for both uppercase and lowercase: Extended 2 character table ( ) R The following are used for both uppercase and lowercase: Cyrillic character table ( ) 27 TG271xFX(en-en)_0919_ver011.
Useful Information Error messages Display message Cause/solution Failed R Phonebook copy failed (page 16). Confirm the other handset (the receiver) is in standby mode and try again. Incomplete R The receiver’s phonebook memory is full. Erase the unwanted phonebook entries from the other handset (the receiver) and try again. Memory Full R The phonebook memory is full. Erase unwanted entries (page 16). No link to base. Reconnect AC adaptor. R The handset has lost communication with the base unit.
Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired.
Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset does not ring.
Useful Information Registering a handset to the base unit 1 Handset: N M 2 3 4 MbN: “Handset Setup” a M 5 N N MbN: “Register H.set” a M Base unit: Press and hold M N for about 5 seconds. (No registration tone) R If all registered handsets start ringing, press M N again to stop, then repeat this step. (KX-TG2712) R The next step must be completed within 90 seconds. Handset: Wait until “Enter Base PIN” is displayed. a Enter the base unit PIN (default: “0000”).
Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 25 mm 50 mm Screws Screws Hooks Hook Longer than 20 mm Space (6 mm) Longer than 20 mm Space (5 mm) 32 TG271xFX(en-en)_0919_ver011.
Index V Index A B C D E F H I K M P R S T Alarm: 20 Answering calls: 14 Auto talk: 14, 18 Base unit Resetting: 20 Battery: 9, 10 Call share: 15 Call waiting: 15 Call Waiting Caller ID: 15 Caller ID service: 22 Caller list: 22 Caller list edit: 22 Character entry: 26 Conference calls: 25 Date and time: 12 Dialling mode: 13 Display Contrast: 18 Language: 12 Eco mode: 13 Error messages: 28 First ring: 19 Handset Deregistration: 31 Locator: 25 Registration: 31 Hold: 15 Intercom: 25 Keytones: 18 Making
Notes 34 TG271xFX(en-en)_0919_ver011.
Notes 35 TG271xFX(en-en)_0919_ver011.
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