PQQX14929XA TG2631_2 RG3046.book Page 1 Monday, April 24, 2006 10:12 AM Operating Instructions 2.4 GHz Digital Cordless Answering System Model No. KX-TG2631 2.4 GHz Digital Cordless Answering System with Two Handsets Model No. KX-TG2632 Model shown is KX-TG2631. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 6 hours before initial use.
PQQX14929XA TG2631_2 RG3046.book Page 2 Monday, April 24, 2006 10:12 AM Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Attach your purchase receipt here. ENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S.
PQQX14929XA TG2631_2 RG3046.book Page 3 Monday, April 24, 2006 10:12 AM Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4.
PQQX14929XA TG2631_2 RG3046.book Page 4 Monday, April 24, 2006 10:12 AM CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands.
PQQX14929XA TG2631_2 RG3046.book Page 5 Monday, April 24, 2006 10:12 AM For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antenna vertically.
PQQX14929XA TG2631_2 RG3046.book Page 6 Monday, April 24, 2006 10:12 AM Table of Contents Introduction About these operating instructions . . . . . 7 Accessory information . . . . . . . . . . . . . . 8 Preparation Setting up the base unit . . . . . . . . . . . . . 9 Setting up the handset . . . . . . . . . . . . . 10 Controls . . . . . . . . . . . . . . . . . . . . . . . . 12 Displays . . . . . . . . . . . . . . . . . . . . . . . . 14 Setting the unit before use . . . . . . . . . .
PQQX14929XA TG2631_2 RG3046.book Page 7 Monday, April 24, 2006 10:12 AM Introduction About these operating instructions These operating instructions can be used for KX-TG2631/KX-TG2632. Descriptions of the multiple handsets and charger KX-TG2632 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2632 only.
PQQX14929XA TG2631_2 RG3046.book Page 8 Monday, April 24, 2006 10:12 AM Introduction Accessory information Included accessories 1 2 2 3 4 5 4 5 Quantity KX-TG KX-TG 2631W 2632B 1 2 AC adaptor PQLV19Y or PQLV255Z *1 Telephone line cord PQJA10075Z 1 1 Battery HHR-P105 1 2 *2 PQYNTG2432BR – 2 Handset cover PQYNTG2421WR 1 – Charger PQLV30041ZB – 1 PQLV30041ZW – – No. Accessory item 1 3 Order number KX-TG 2632W 2 *1 Both of the AC adaptors function well with the base unit and charger.
PQQX14929XA TG2631_2 RG3046.book Page 9 Monday, April 24, 2006 10:12 AM Preparation Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV19 or PQLV255. C Hook Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
PQQX14929XA TG2631_2 RG3046.book Page 10 Monday, April 24, 2006 10:12 AM Preparation Setting up the handset 2 Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover. B Connecting the charger Available model: KX-TG2632 L Use only the included Panasonic AC adaptor PQLV19 or PQLV255. (120 V AC, 60 Hz) A Important: L Use only the rechargeable Panasonic battery noted on page 8.
PQQX14929XA TG2631_2 RG3046.book Page 11 Monday, April 24, 2006 10:12 AM Preparation L To ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity. Battery level Battery icon Battery level 5 Fully charged 6 Medium 7 Low Flashing: needs to be recharged.
PQQX14929XA TG2631_2 RG3046.book Page 12 Monday, April 24, 2006 10:12 AM Preparation Controls Base unit B A C D E F GREETING REC ERASE ANSWER ON CHECK STOP MESSAGE CHARGE REPEAT SKIP G GREE TIN G REC CHECK ER ASE STOP CHARGE REPE AT ANSWER MESSA H I J K L ON GE SKIP VOL.
PQQX14929XA TG2631_2 RG3046.book Page 13 Monday, April 24, 2006 10:12 AM Preparation Handset I J A B C D E F G H A B C D E F G H I J K L M N O P Q K L B M Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 13). Example: {Flash} Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
PQQX14929XA TG2631_2 RG3046.book Page 14 Monday, April 24, 2006 10:12 AM Preparation Displays Setting the unit before use Base unit display items Display language The default setting is “English”. Displayed Meaning item E Flashes when message memory is full. E Flashes when the date and time need to be set. C Base unit is on an intercom call, or handset is using the answering system. When flashing: base unit is paging or is being paged. B C The line is in use.
PQQX14929XA TG2631_2 RG3046.book Page 15 Monday, April 24, 2006 10:12 AM Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. Erasing a number in the redial list 1 2 {REDIAL} Press {^} or {V} to select the desired number. i {CLEAR} i {OFF} L To correct a digit, press {CLEAR}. 2 3 Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger.
PQQX14929XA TG2631_2 RG3046.book Page 16 Monday, April 24, 2006 10:12 AM Making/Answering Calls Answering calls When a call is being received, the ringer indicator flashes rapidly. 1 2 Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {^}, {V}, {<}, {>}, or {OFF}. (Any key talk feature) When you finish talking, press {OFF}. Note: L You can change the ringer tone. You can also adjust the ringer volume (page 24).
PQQX14929XA TG2631_2 RG3046.book Page 17 Monday, April 24, 2006 10:12 AM Making/Answering Calls Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {C}. FLASH button Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.
PQQX14929XA TG2631_2 RG3046.book Page 18 Monday, April 24, 2006 10:12 AM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 2 3 4 5 {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max. 32 digits). i {Next}i {Save} L To add other items, repeat from step 2.
PQQX14929XA TG2631_2 RG3046.book Page 19 Monday, April 24, 2006 10:12 AM Phonebook Editing items in the phonebook 1 Find the desired item (page 18). i {Edit} 2 Edit the name if necessary (see the character table, page 18). i {Next} 3 Edit the phone number if necessary. i {Next} i {Save} i {OFF} Erasing items in the phonebook 1 2 Available model: KX-TG2632 You can copy one or all of the phonebook items from one handset to another. Find the desired item (page 18).
PQQX14929XA TG2631_2 RG3046.book Page 20 Monday, April 24, 2006 10:12 AM Caller ID Service Using Caller ID service Caller list This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Viewing the caller list and calling back Caller ID features When an outside call is being received, the calling party’s name and telephone number are displayed.
PQQX14929XA TG2631_2 RG3046.book Page 21 Monday, April 24, 2006 10:12 AM Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 2 3 Press {^} or {V} to enter the caller list. Select the desired item. Press {Edit} repeatedly until the phone number is shown in the desired format.
PQQX14929XA TG2631_2 RG3046.book Page 22 Monday, April 24, 2006 10:12 AM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 22) or using the direct commands (page 23). L Mainly the direct command method is used in these operating instructions.
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PQQX14929XA TG2631_2 RG3046.book Page 26 Monday, April 24, 2006 10:12 AM Answering System Answering system Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set (page 14). Memory capacity The total recording capacity (including your greeting message and caller messages) is about 15 minutes. A maximum of 64 messages (including a greeting message) can be recorded.
PQQX14929XA TG2631_2 RG3046.book Page 27 Monday, April 24, 2006 10:12 AM Answering System Playing back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.
PQQX14929XA TG2631_2 RG3046.book Page 28 Monday, April 24, 2006 10:12 AM Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 31). 1 2 3 {MENU} “Message play” i {Select} L The handset plays new messages. L When you have no new messages, the handset plays back all messages. Press {OFF} when finished.
PQQX14929XA TG2631_2 RG3046.book Page 29 Monday, April 24, 2006 10:12 AM Answering System Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 30). This code must be entered each time you operate the answering system remotely.
PQQX14929XA TG2631_2 RG3046.book Page 30 Monday, April 24, 2006 10:12 AM Answering System Key Remote command {*}{4} Erase currently playing message {*}{5} Erase all messages *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1 2 Dial your phone number.
PQQX14929XA TG2631_2 RG3046.book Page 31 Monday, April 24, 2006 10:12 AM Answering System For Voice Mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided by your telephone company rather than the unit’s answering system, turn off the answering system (page 26).
PQQX14929XA TG2631_2 RG3046.book Page 32 Monday, April 24, 2006 10:12 AM Multi-unit Operation Intercom KX-TG2632 Intercom calls can be made: – between the handset and base unit – between handsets (KX-TG2632) Note: L If you receive a phone call while talking on the intercom, you hear 2 tones (page 24). To answer the call, press {OFF}, then press {C}. L You can locate a misplaced handset by paging it (handset locator).
PQQX14929XA TG2631_2 RG3046.book Page 33 Monday, April 24, 2006 10:12 AM Multi-unit Operation Transferring calls between handsets, conference calls Available model: KX-TG2632 Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. 1 During an outside call, press {INTERCOM} to put the call on hold. 2 Press the right soft key. 3 Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call.
PQQX14929XA TG2631_2 RG3046.book Page 34 Monday, April 24, 2006 10:12 AM Useful Information Charger Wall mounting Available model: KX-TG2632 Base unit Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 9).
PQQX14929XA TG2631_2 RG3046.book Page 35 Monday, April 24, 2006 10:12 AM Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 8). L Headset shown is KX-TCA86. Switching a call between the headset and speakerphone To switch to the speakerphone, press {s}. To return to the headset, press {C}. For assistance, please visit http://www.panasonic.
PQQX14929XA TG2631_2 RG3046.book Page 36 Monday, April 24, 2006 10:12 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Busy Error!! ---Incomplete--Phonebook full Invalid No items stored No link to base. Move closer to base, try again. Phonebook full Please lift up and try again. System is busy. Please try again later. *1 KX-TG2632 36 Cause/solution L The called base unit is in use.
PQQX14929XA TG2631_2 RG3046.book Page 37 Monday, April 24, 2006 10:12 AM Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. Programmable settings Problem I cannot program items. Cause/solution L Make sure the battery is installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit.
PQQX14929XA TG2631_2 RG3046.book Page 38 Monday, April 24, 2006 10:12 AM Useful Information Problem The handset does not ring. I cannot make a call. Cause/solution L The ringer volume is turned off. Adjust it (page 24). L The dialing mode may be set incorrectly. Change the setting (page 14). L The base unit or another handset is in use. Try again later. I cannot redial by pressing L If the last number dialed was more than 48 digits long, the {REDIAL}. number will not be redialed correctly.
PQQX14929XA TG2631_2 RG3046.book Page 39 Monday, April 24, 2006 10:12 AM Useful Information Problem The caller list/incoming phone numbers are not edited automatically. Cause/solution L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 24). L You need to call back the edited number to activate Caller ID number auto edit.
PQQX14929XA TG2631_2 RG3046.book Page 40 Monday, April 24, 2006 10:12 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No.
PQQX14929XA TG2631_2 RG3046.book Page 41 Monday, April 24, 2006 10:12 AM Useful Information line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
PQQX14929XA TG2631_2 RG3046.book Page 42 Monday, April 24, 2006 10:12 AM Useful Information reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
PQQX14929XA TG2631_2 RG3046.book Page 43 Monday, April 24, 2006 10:12 AM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 2.4 GHz – 2.48 GHz Base unit Dimensions Approx. height 139 mm x width 136 mm x depth 127 mm (515/32 inches x 511/32 inches x 5 inches) Mass (Weight) Approx. 340 g (0.75 lb.) Power consumption Standby: Approx. 2.7 W/1.8 W (PQLV19/PQLV255) Maximum: Approx. 5.0 W/3.5 W (PQLV19/PQLV255) Power output 100 mW (max.
PQQX14929XA TG2631_2 RG3046.book Page 44 Monday, April 24, 2006 10:12 AM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
PQQX14929XA TG2631_2 RG3046.book Page 45 Monday, April 24, 2006 10:12 AM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
PQQX14929XA TG2631_2 RG3046.book Page 46 Monday, April 24, 2006 10:12 AM Useful Information When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and a day time phone number where you can be reached.
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PQQX14929XA TG2631_2 RG3046.book Page 48 Monday, April 24, 2006 10:12 AM If you need assistance with setup or operation 1 2 3 Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) or 1-800-833-9626 TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton.
