Operating Instructions Digital Cordless Phone Model No. KX-TG2511E KX-TG2512E KX-TG2513E Digital Cordless Answering System Model No. KX-TG2521E KX-TG2522E KX-TG2523E KX-TG2524E Model shown is KX-TG2511. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID.
Table of Contents Introduction Intercom/Locator Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . 6 Intercom . . . . . . . . . . . . . . . . . . . . . . 32 Handset locator . . . . . . . . . . . . . . . . 32 Transferring calls, conference calls . 32 Important Information Useful Information For your safety . . . . . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . .
Introduction Model composition Base unit Handset Part No. Part No. Series Model No.
Introduction No. Accessory item/ Part number Quantity KX-TG2511 KX-TG2521 KX-TG2512 KX-TG2522 KX-TG2513 KX-TG2523 KX-TG2524 2 Telephone line cord/PNJA1037Z (for U.K.) 1 1 1 1 3 Rechargeable batteries*1/ HHR-55AAAB or N4DHYYY00005 2 4 6 8 4 Handset cover*2 1 2 3 4 5 Charger*3 — 1 2 3 *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset.
Introduction Sales and support information Customer Care Centre L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).
Introduction General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Important Information Operating safeguards For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING L Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. L Do not disassemble the product. L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire.
Important Information Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to he eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries.
Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Important Information ■ Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) *1 KX-TG2511/KX-TG2512/KX-TG2513 *2 KX-TG2521/KX-TG2522/KX-TG2523/ KX-TG2524 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 10 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use A kaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit Press plug firmly. “Click” Hook Use only the supplied telephone line cord. Rechargeable Ni MH ONLY (DSL/ADSL filter*) To telephone line (220 240 V AC, 50/60 Hz) Correct Wrong L When the language selection is displayed, see page 14.
Getting Started Note when setting up Battery level Icon Battery level Note for connections 5 High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
Getting Started Controls Handset F G A Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items. – ? (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking. – {<} (y: Caller list): View the caller list. – {>} (R: Redial): View the redial list. Base unit H A A I B B J C D K E L M L Model shown is KX-TG2511.
Getting Started Item Meaning Power off L Paging, intercom mode. Press {ic} for about 2 seconds. k Handset is on an outside call. L When flashing slowly: The call is put on hold. L When flashing rapidly: An incoming call is now being received. ECO The base unit transmission power is set to “Low”. (page 15) u Answering system is on.*1 (page 25) 5 Battery level [P] Privacy mode is on. (page 21) 0 New voice mail message received.*2 (page 31) [IN USE] Someone is using the line.
Getting Started Date and time 1 {j/OK} 2 {V}/{^}: “Handset Setup” i {j/OK} 3 {V}/{^}: “Set Date & Time” i {j/OK} 4 Enter the current date, month, and year. Example: 15 July, 2010 {1}{5} {0}{7} {1}{0} 5 Enter the current hour and minute. Example: 9:30 {0}{9} {3}{0} L You can select 24-hour or 12-hour clock format (“AM” or “PM”) by pressing {*}. 6 {j/OK} i {ic} – When the one touch eco mode is off: “Normal” is temporarily displayed and “ECO” goes off from the handset display.
Making/Answering Calls 3 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {k/C}. 2 3 {C} When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {ic}. Note: L For best performance, use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}.
Making/Answering Calls Note: L You can also program the handset ringer volume beforehand (page 21). Useful features during a call Hold This feature allows you to put an outside call on hold. 1 2 3 Press {j/OK}, during an outside call. {V}/{^}: “Hold” i {j/OK} To release hold, press {C}. L Another handset user can take the call by pressing {C}. (KX-TG2512/KX-TG2513/ KX-TG2522/KX-TG2523/ KX-TG2524) Note: L If a call is kept on hold for more than 9 minutes, the call rings at your handset again.
Phonebook 2 Press the dial key ({0} to {9}) which contains the character you are searching for (page 33). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. 3 {V}/{^}: Scroll through the phonebook if necessary. 4 {C} Handset phonebook The phonebook allows you to make calls without having to dial manually.
Phonebook Copying phonebook entries Available for: KX-TG2522/KX-TG2523/KX-TG2524 You can copy phonebook entries between 2 handsets. Copying an entry 1 Find the desired entry (page 18). i {j/OK} 2 3 {V}/{^}: “Copy” i {j/OK} 4 {ic} Enter the handset number you wish to send the phonebook entry to. L When an entry has been copied, “Completed” is displayed. L To continue copying another entry: {V}/{^}: “Yes” i {j/OK} i Find the desired entry.
Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 {j/OK} 2 Press {V} or {^} to select the desired main menu. i {j/OK} 3 Press {V} or {^} to select the desired item in sub-menu 1. i {j/OK} L In some cases, you may need to select from sub-menu 2. i {j/OK} 4 Press {V} or {^} to select the desired setting. i {j/OK} L This step may vary depending on the feature being programmed.
Programming Main menu Sub-menu 1 Handset Setup Set Date & Time*1 Ringer Setup Display Setup Base Unit Setup*1 Sub-menu 2 – Page 15 Ringer Volume*3 – Ringtone*4, *5 – Select Language 14 Contrast – Register H.set (H.set:handset) – 40 Keytones*6 – – Auto Talk*7 – 16 Recall/Flash*8 <100 msec.
Programming Special programming Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. L Do not use more than one repeater at a time.
Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service 2 {V}/{^}: Select the desired entry. i {j/OK} 3 {V}/{^}: “Edit and Call” i {j/OK} 4 Edit the number. L Press dial key ({0} to {9}) to add, {k/C} to delete. 5 {C} Erasing caller information 1 {<} (y) 2 {V}/{^}: Select the desired entry. i {j/OK} 3 {V}/{^}: “Erase” or “Erase All” i {j/OK} 4 {V}/{^}: “Yes” i {j/OK} i {ic} Storing caller information to the phonebook 1 {<} (y) 2 {V}/{^}: Select the desired entry.
Answering System – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Answering system Available for: KX-TG2521/KX-TG2522/ KX-TG2523/KX-TG2524 The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 30).
Answering System Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – pre-recorded greeting message Recording your greeting message You can record your own greeting message. 1 2 {j/OK} 3 4 {V}/{^}: “Greeting” i {j/OK} {V}/{^}: “Answer System” i {j/OK} {V}/{^}: “Start REC” i {j/OK} 5 6 {V}/{^}: “Yes” i {j/OK} 7 8 Press {j/OK} to stop recording.
Answering System L If “Messages Full” is shown on the display, “Messages” and the total number of new messages are not displayed. Operating the answering system {j/OK} i {V}/{^}: “Answer System” i {j/OK} *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume playback: {V}/{^}: “Play” i {j/OK} Calling back (Caller ID subscribers only) Key Operation If caller information is received for the call, you can call the caller back while listening to a message.
Answering System Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. Important: L In order to operate the answering system remotely, you must first set a remote access code. 1 2 {j/OK} 3 4 {V}/{^}: “Settings” i {j/OK} 5 To turn on remote operation, enter the desired 3-digit remote access code.
Answering System Key Operation {*}{#} End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 20 times. L A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back.
Answering System – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller. You can also select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages. The default setting is “3 Minutes”.
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
Intercom/Locator Intercom Available for: KX-TG2512/KX-TG2513/ KX-TG2522/KX-TG2523/KX-TG2524 Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {ic}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 {j/OK} 2 {V}/{^}: “Intercom” i {j/OK} 3 To page a specific handset, enter the handset number. L To stop paging, press {ic}.
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 33). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press {k/C} to erase the character or number highlighted by the cursor. Press and hold {k/C} to erase all characters or numbers.
Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 34 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Error*1 L Recording was too short. Try again. Failed*2 L Phonebook copy failed (page 19). Confirm the other handset (the receiver) is in standby mode and try again. Incomplete*2 L The receiver’s phonebook memory is full. Erase the unnecessary phonebook entries from the other handset (the receiver) and try again.
Useful Information Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 11). L Fully charge the batteries (page 11). L Check the connections (page 11). L Unplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again. L The handset has not been registered to the base unit. Register the handset (page 40). I cannot hear a dial tone.
Useful Information Problem Cause/solution I cannot remember the PIN. L Change the PIN using the following method. 1 2 {j/OK} 3 {V}/{^}: “Base Unit PIN” i {j/OK} 4 5 {*}{7}{0}{0}{0} {V}/{^}: “Base Unit Setup” i {j/OK} Enter the new 4-digit base unit PIN. i {j/OK} i {ic} Battery recharge Problem Cause/solution The handset beeps and/or 7 flashes. L Battery charge is low. Fully charge the batteries (page 11).
Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. L You are using the handset or base unit in an area with high electrical interference. Reposition the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
Useful Information Problem Cause/solution Caller information is slow to display. L Depending on your service provider/ telephone company, the unit may display the caller’s information at the 2nd ring or later. L Move closer to the base unit. The name stored in the phonebook is not fully displayed while an outside call is being received. L Edit the phonebook entry name to fit in 1 line of text (page 18).
Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorised service centre.
Useful Information Changing the base unit PIN (Personal Identification Number) Important: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, see page 37. 1 2 3 4 5 {j/OK} {V}/{^}: “Base Unit Setup” i {j/OK} {V}/{^}: “Base Unit PIN” i {j/OK} Enter the current 4-digit base unit PIN (default: “0000”). Enter the new 4-digit base unit PIN.
Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
Index Power failure: 12 Power on/off: 14 Privacy mode: 21 Index A Answering calls: 16 Answering system: 25 Call screening: 25 Erasing messages: 27, 28 Greeting message: 26 Greeting only: 30 Listening to messages: 26, 28 Number of rings: 29 Recording time: 30 Remote access code: 28 Remote operation: 27 Turning on/off: 25, 27, 29 Auto talk: 16 B Battery: 11, 12 C Caller ID service: 23 Caller list: 23 Caller list edit: 23 Call share: 17 Call waiting: 17 Call Waiting Caller ID: 17 Character entry: 33 Conf
TG251x_2xE(e).book Page 44 Monday, January 25, 2010 3:09 PM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.
