TH12XX.book Page 1 Wednesday, January 30, 2008 3:05 PM Operating Instructions Link-to-Cell Bluetooth Convergence Solution Model No. KX-TH1211 with 2 Handsets Model No. KX-TH1212 Model shown is KX-TH1211. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
TH12XX.book Page 2 Wednesday, January 30, 2008 3:05 PM Table of Contents Introduction Product information . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 5 For your safety . . . . . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . 8 For best performance . . . . . . . . . . . . . 9 Preparation Controls . . . . . . . . . . . . . . . . . . . . . . . 10 Display/Indicators . . . . . . . . . . . . . . . 11 Connections . . . . . . . . . . . . . . . . . .
TH12XX.book Page 3 Wednesday, January 30, 2008 3:05 PM Introduction Product information Thank you for purchasing a new Panasonic digital cordless phone. Notable differences between the models KX-TH1211 series L Model shown is KX-TH1212. Base unit Model No. Handset Part No. Part No.
TH12XX.book Page 4 Wednesday, January 30, 2008 3:05 PM Introduction ■ Talking battery alert/Talking alarm clock Allows the handset to alert you if the battery is low (talking battery alert; page 15) and to alert you at the set time with a selected voice announcement such as “Good morning” as a wake-up greeting (talking alarm clock; page 32). Trademarks L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic is under license.
TH12XX.book Page 5 Wednesday, January 30, 2008 3:05 PM Introduction Accessory information Supplied accessories No.
TH12XX.book Page 6 Wednesday, January 30, 2008 3:05 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. No. Accessory item Order number 1 Headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95 2 T-adaptor KX-J66 3 Battery back-up power supply KX-TCA230 1 2 3 L Headset shown is KX-TCA86. Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery.
TH12XX.book Page 7 Wednesday, January 30, 2008 3:05 PM Introduction For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TH12XX.book Page 8 Wednesday, January 30, 2008 3:05 PM Introduction L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: – the handset batteries need recharging or have failed.
TH12XX.book Page 9 Wednesday, January 30, 2008 3:05 PM Introduction For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noisefree communications, place your base unit: – at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.
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TH12XX.book Page 11 Wednesday, January 30, 2008 3:05 PM Preparation Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the volume repeatedly while talking. Display/Indicators Handset display items Item Meaning 5 Battery level [1] Handset number The cellular phone is connected.
TH12XX.book Page 12 Wednesday, January 30, 2008 3:05 PM Preparation LINK TO CELL indicator 1, 2 The LINK TO CELL indicators on the base unit show the status of cellular lines. Status Meaning Color Light pattern Light off – A cellular phone is not registered to the base unit. Meaning Color Light pattern Green On – When the base unit is turned on, the LINK TO CELL indicators light green for about 2 seconds. – The cellular phone is connected. Ready to make/receive cellular calls.
TH12XX.book Page 13 Wednesday, January 30, 2008 3:05 PM Preparation – Caller ID features do not function properly. Charger L Use only the supplied Panasonic AC adaptor PQLV209. B A Hooks (120 V AC, 60 Hz) Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet.
TH12XX.book Page 14 Wednesday, January 30, 2008 3:05 PM Preparation 1 Press the notch on the handset cover firmly, and slide it in the direction of the arrow. A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery. Battery charge 2 Insert the batteries negative (T) end first. Close the handset cover.
TH12XX.book Page 15 Wednesday, January 30, 2008 3:05 PM Preparation handset on the charger and let it charge for at least 7 hours. Battery level Battery icon Battery level 5 High 6 Medium 7 Low L When flashing: Needs to be charged. Empty 8 Note: L The batteries need to be charged if: – the handset alerts you with a voice announcement (talking battery alert) after you finish talking. – the handset beeps while you are engaged in a call.
TH12XX.book Page 16 Wednesday, January 30, 2008 3:05 PM Preparation Setting up the unit before use Date and time 1 {MENU} i {#}{1}{0}{1} 2 Enter the current month, date, and year by selecting 2 digits for each. Example: July 15, 2008 {0}{7} {1}{5} {0}{8} Display language You can select either “English” or “Español” as the display language. The default setting is “English”. 1 2 3 Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.
TH12XX.book Page 17 Wednesday, January 30, 2008 3:05 PM Link to Cell Link to cell feature Your cellular phone must be Bluetooth wireless technology compatible with this product. After you register a cellular phone to the unit: – you can use the handset to make or answer calls using a cellular line. – you can get greater reception while you are on a cellular call using the handset. – you can make or answer a cellular call anywhere the additional handsets are located.
TH12XX.book Page 18 Wednesday, January 30, 2008 3:05 PM Link to Cell L Only one cellular phone can be registered to {CELL 1} or {CELL 2}. Deregister the unnecessary cellular phone before registering a new one (page 19). Changing the PIN (Personal Identification Number) For security, the PIN must be entered when registering a cellular phone. Important: L If you change the PIN, please make note of your new PIN. The unit does not reveal the PIN to you. If you forget your PIN, see page 53.
TH12XX.book Page 19 Wednesday, January 30, 2008 3:05 PM Link to Cell 2 Enter the 3-digit area code. L To correct a digit, press {Clear}. Deregistering a cellular phone 3 {Save} i {OFF} A handset can cancel a registered cellular phone from the base unit. Selecting which handset to ring for cellular calls 1 2 {MENU} i {#}{*}{1}{3}{4} You can select which handset rings when you receive a call to a registered cellular phone. The default setting is “0(All)”.
TH12XX.book Page 20 Wednesday, January 30, 2008 3:05 PM Making/Answering Calls Making calls using a cellular line Important: L Only 1 cellular line can be used at a time. L A cellular line cannot be used while using the landline. L Before making calls, confirm that the LINK TO CELL indicator lights green (page 12). 1 Lift the handset and dial the phone number. L To correct a digit, press {Clear}. 2 {Cell} L When only 1 cellular phone is registered, the unit starts dialing. Go to step 4.
TH12XX.book Page 21 Wednesday, January 30, 2008 3:05 PM Making/Answering Calls 3 {C} Making calls using the landline Note: L To erase a number, see “Erasing a number in the redial list”, page 20. Important: L The landline cannot be used while using a cellular line. Pause (for PBX/long distance service users) 1 Lift the handset and dial the phone number. L To correct a digit, press {Clear}. 2 3 {C} When you finish talking, press {OFF} or place the handset on the charger.
TH12XX.book Page 22 Wednesday, January 30, 2008 3:05 PM Making/Answering Calls Answering calls When a call is being received, the ringer indicator flashes rapidly. 1 2 Lift the handset and press {C} or {s} when the handset rings. L You can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}. (Any key answer feature) When you finish talking, press {OFF} or place the handset on the charger. Auto talk You can answer calls simply by lifting the handset off the charger.
TH12XX.book Page 23 Wednesday, January 30, 2008 3:05 PM Making/Answering Calls Flash for landline calls {FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: L To change the flash time, see page 30. For call waiting or Call Waiting Caller ID service users To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company.
TH12XX.book Page 24 Wednesday, January 30, 2008 3:05 PM Shared Phonebook Key Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: L Only 1 person can access the shared phonebook at a time.
TH12XX.book Page 25 Wednesday, January 30, 2008 3:05 PM Shared Phonebook Searching by first character (alphabetically) 1 2 {Phonebook} i {Search} Press the dial key ({0} – {9}, {*}, or {#}) which contains the character you are searching for (page 24). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed.
TH12XX.book Page 26 Wednesday, January 30, 2008 3:05 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 26) – using the direct commands (page 28) L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired main menu.
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TH12XX.book Page 28 Wednesday, January 30, 2008 3:05 PM Programming Programming using the direct commands 1 {MENU} i {#} 2 Enter the desired feature code. 3 Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}. Note: L In the following table, < > indicates the default settings.
TH12XX.book Page 29 Wednesday, January 30, 2008 3:05 PM Programming *1 If “System setting” column is checked, you do not need to program the same item using another handset. *2 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *3 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones.
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TH12XX.book Page 31 Wednesday, January 30, 2008 3:05 PM Programming Special instructions for programmable settings Block calls (Caller ID subscribers only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. You can store up to 20 phone numbers in the block call list by using the caller list or by entering the numbers directly. When a call is received, the unit rings for a short time while identifying the caller.
TH12XX.book Page 32 Wednesday, January 30, 2008 3:05 PM Programming Night mode Alarm Night mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset. Important: L Set the date and time beforehand (page 16). L If you have set the alarm, the alarm sounds even if the night mode is turned on.
TH12XX.book Page 33 Wednesday, January 30, 2008 3:05 PM Programming L If you set a tone or melody, we recommend selecting a different one for outside calls. 6 {OFF} Note: L To stop the alarm, press any dial key or place the handset on the charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode. L If the talking alarm clock is set at the same time for two or more handsets, the first handset makes the announcement, while the other handsets only sound the tone.
TH12XX.book Page 34 Wednesday, January 30, 2008 3:05 PM Programming Registering a unit Operating additional handsets Additional handsets Up to 6 handsets can be registered to the base unit. Important: L See page 6 for information on the available models. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system.
TH12XX.book Page 35 Wednesday, January 30, 2008 3:05 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the phone number is displayed. L For landline calls, the caller’s name is also displayed.
TH12XX.book Page 36 Wednesday, January 30, 2008 3:05 PM Caller ID Service Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook. You can assign a different ringer to each phonebook entry. When a call is received from a caller stored in the phonebook, the assigned ringer rings after the caller information is displayed.
TH12XX.book Page 37 Wednesday, January 30, 2008 3:05 PM Caller ID Service Editing a caller’s phone number before calling back Caller ID number auto edit feature You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Once you call back an edited number, the unit remembers the Area Code and Format of the Edited Number.
TH12XX.book Page 38 Wednesday, January 30, 2008 3:05 PM Caller ID Service Erasing selected caller information 1 {View CID} 2 {V}/{^}: Select the desired entry. i {Option} 3 4 {V}/{^}: “Erase” i {Select} {Yes} i {OFF} Erasing all caller information 1 {View CID} 2 {All erase} i {Yes} Storing caller information into the phonebook 1 {View CID} 2 {V}/{^}: Select the desired entry.
TH12XX.book Page 39 Wednesday, January 30, 2008 3:05 PM Voice Mail Service for Landline Voice mail service for landline Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
TH12XX.book Page 40 Wednesday, January 30, 2008 3:05 PM Voice Mail Service for Landline Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following ways: – “New Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on (“Message alert”; page 40). 1 Press {C}, then press {VM} within 15 seconds. OR {MENU} i {#}{3}{3}{0} L The speakerphone turns on.
TH12XX.book Page 41 Wednesday, January 30, 2008 3:05 PM Intercom/Locator Intercom Transferring calls Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. L When paging a unit for an intercom call, the paged unit beeps for 1 minute. Outside calls can be transferred between 2 handsets. Making an intercom call 1 {INTERCOM} 2 {V}/{^}: Select the desired unit.
TH12XX.book Page 42 Wednesday, January 30, 2008 3:05 PM Intercom/Locator Conference calls on the landline 2 handsets can have a conference call with an outside party on the landline. 1 During an outside call, press {INTERCOM} to put the call on hold. 2 {V}/{^}: Select the desired unit. i {Transfer} 3 Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call. 4 {Conf} L To leave the conference, press {OFF}.
TH12XX.book Page 43 Wednesday, January 30, 2008 3:05 PM Useful Information 2 Belt clip You can hang the handset on your belt or pocket using the supplied belt clip. To attach the belt clip Tuck the telephone line cord and connect the cord. Mount the unit by inserting the mounting pins into the round openings on the unit (for pin 2, use the round cut out at the bottom of the unit if you are using the 4 inch phone plate), then slide the unit down to secure it.
TH12XX.book Page 44 Wednesday, January 30, 2008 3:05 PM Useful Information 3 Put the telephone line cord into the gap between the wall and the base unit. Charger 1 Drive the screws (not included) into the wall. 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) 2 To attach the base unit stand Place the base unit stand by fitting the tab into the slot on the base unit. Then slide the stand until it clicks. Mount the charger (A), then slide it down (B) and to the right (C) until it is secure.
TH12XX.book Page 45 Wednesday, January 30, 2008 3:05 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L The called handset is in use. L Other units are in use and the system is busy. Try again later. L The handset you are using is too far from the base unit. Move closer and try again. L A line is being used by another handset. A cellular line and the landline cannot be used at a time.
TH12XX.book Page 46 Wednesday, January 30, 2008 3:05 PM Useful Information Display message Cause/solution Phonebook full L The phonebook memory is full. Erase unnecessary entries (page 25). Store VM access# L You have not stored the voice mail access number. Store the number (page 39). 46 For assistance, please visit http://www.panasonic.
TH12XX.book Page 47 Wednesday, January 30, 2008 3:05 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 13, 14).
TH12XX.book Page 48 Wednesday, January 30, 2008 3:05 PM Useful Information Problem Cause/solution I cannot connect a cellular phone to the base unit. L Depending on the compatibility of your cellular phone, you may not be able to connect it to the base unit. L Confirm that you have registered your cellular phone to the base unit using the cellular phone (page 17). Refer to the operating instructions of your cellular phone for registration. L Confirm that your cellular phone is turned on.
TH12XX.book Page 49 Wednesday, January 30, 2008 3:05 PM Useful Information Problem Cause/solution I cannot hear a dial tone. L Make sure the base unit’s AC adaptor is connected properly (page 12). L Make sure that the LINK TO CELL indicator lights green and the cellular phone is connected to the base unit (page 18). L Make sure the telephone line cord is connected properly (page 12). L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly.
TH12XX.book Page 50 Wednesday, January 30, 2008 3:05 PM Useful Information Problem Cause/solution I fully charged the batteries, but 7 still flashes or 8 is displayed. L Clean the charge contacts and charge again (page 14). L It is time to replace the batteries (page 13, 14). I fully charged the batteries, but the operating time seems to be shorter. L Clean the battery ends (S, T) and the charge contacts with a dry cloth, and charge again.
TH12XX.book Page 51 Wednesday, January 30, 2008 3:05 PM Useful Information Problem Cause/solution I can make or answer cellular calls but cannot hear a sound. L The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. L Disconnect and connect the base unit AC adaptor and try again. I cannot switch cellular calls from the handset to the cellular phone. L Your cellular phone may not support this feature.
TH12XX.book Page 52 Wednesday, January 30, 2008 3:05 PM Useful Information Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.
TH12XX.book Page 53 Wednesday, January 30, 2008 3:05 PM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
TH12XX.book Page 54 Wednesday, January 30, 2008 3:05 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the back of the unit) L Ringer Equivalence No. (REN)....... 0.
TH12XX.book Page 55 Wednesday, January 30, 2008 3:05 PM Useful Information company or a qualified installer. CAUTION: This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. When you hold the phone to your ear, noise might be heard in your Hearing Aid.
TH12XX.book Page 56 Wednesday, January 30, 2008 3:05 PM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Notice FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
TH12XX.book Page 57 Wednesday, January 30, 2008 3:05 PM Useful Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) Bluetooth wireless technology 1.2 ■ Number of channels: 60 Duplex Channels (DECT 6.0) 79 Duplex Channels (Bluetooth) ■ Frequency range: 1.92 GHz to 1.93 GHz (DECT 6.0) 2.402 GHz to 2.48 GHz (Bluetooth) ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1.728 MHz (DECT 6.0) 1.0 MHz (Bluetooth) ■ Bit rate: 1.
TH12XX.book Page 58 Wednesday, January 30, 2008 3:05 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
TH12XX.book Page 59 Wednesday, January 30, 2008 3:05 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TH12XX.book Page 60 Wednesday, January 30, 2008 3:05 PM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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TH12XX.book Page 64 Wednesday, January 30, 2008 3:05 PM If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom.
