Operating Instructions

8
1.7.7
Ïðåäîòâðàòÿâàíå ïðèñúåäèíÿâàíåòî íà äðóãè õîðà êúì ðàçãîâîðà âè (EBOD).......................104
1.7.8 Âêëþ÷âàíå íà ôîíîâà ìóçèêà (BGM) ...........................................................................105
1.7.9 Çàùèòà íà ëèíèÿòà îò íàïîìíÿùè ñèãíàëè (Data Line Security) ...............................106
1.7.10 Ïðîâåðêà íà âðåìåâèÿ ðåæèì......................................................................................107
1.7.11 Íàñòðîéâàíå çà çâúíåíå íà ïàðàëåëåí òåëåôîí (Parallelled Telephone)..................108
1.7.12 Èçïîëçâàíå íà âàøàòà ÏÑ â ïàðàëåë ñ æè÷åí òåëåôîí (Wireless XDP Parallel Mode).109
1.7.13 Èçòðèâàíå íà íàñòðîéêèòå íà âàøèÿ ïîñò (Extension Feature Clear) ........................110
1.8 Öåíòúð çà îáàæäàíèÿ .................................................................................................111
1.8.1 Íàïóñêàíå íà ICD ãðóïàòà çà ðàçïðåäåëÿíå íà âõîäÿùèòå ïîâèêâàíèÿ ................111
1.8.2 Moíèòîðèíã è êîíòðîë íà Ãðóïàòà çà ðàçïðåäåëåíèå íà âõîäÿùèòå ïîâèêâàíèÿ (Incoming
Call Distribution Group Monitor)......................................................................................114
1.8.3 Ïðåíàñî÷âàíå íà èç÷àêâàùî ïîâèêâàíå (Manual Queue Redirection) ......................117
1.9 Èçïîëçâàíå íà ïîòðåáèòåëñêî îáîðóäâàíå............................................................118
1.9.1 Ïðè ñâúðçàí äîìîôîí ..................................................................................................118
1.9.2 Ïðè ñâúðçàíî âúíøíî ðåëå...........................................................................................120
1.9.3 Ïðè ñâúðçàí âúíøåí äàò÷èê ........................................................................................121
1.9.4 Ïðè ñâúðçàíà òåëåôîííà öåíòðàëà..............................................................................122
1.9.5 Ïðè ñâúðçàíà ñèñòåìà çà îáðàáîòêà íà ãëàñ................................................................123
1.10 Ñëåä ïðåìåñòâàíå íà íîâî ìÿñòî â îôèñà.............................................................129
1.10.1 Èçïîëçâàíå íà ñúùèòå íàñòðîéêè, êàêòî íà ïðåäèøíèÿ âè ïîñò (Walking Extension) .129
1.11 Èçïîëçâàíå íà ñèñòåìåí òåëåôîí ñ äèñïëåé ........................................................130
1.11.1 Ôóíêöèÿ Call Log............................................................................................................130
1.11.2 Èçïîëçâàíå íà ïàìåòòà.................................................................................................134
1.11.3 Äîñòúï äî ñèñòåìíè ôóíêöèè (System Feature Access) ..............................................140
2 Óïðàâëåíñêè êîíòðîë ...................................................................141
2.1 Êîíòðîëíè ôóíêöèè....................................................................................................142
2.1.1 Êîíòðîë íà âúòðåøíèòå ïîñòîâå...................................................................................142
2.1.2 Êîíòðîë íà âðåìåâèòå ðåæèìè.....................................................................................143
2.1.3 Êîíòðîë íà íèâàòà íà îãðàíè÷åíèå (Dial Tone Transfer)..............................................145
2.1.4 Âêëþ÷âàíå íà âúíøíà ôîíîâà ìóçèêà (BGM).............................................................146
2.1.5 Çàïèñ íà èçõîäÿùè ñúîáùåíèÿ (OGM).........................................................................147
2.1.6 Ïîçâîëÿâàíå íà ïîòðåáèòåë äà "èçëåçå" êúì íåäîñòúïíà âúíøíà ëèíèÿ ...............150
2.1.7 Èçïîëçâàíå íà òåëåôîíè â õîòåëñêè òèï ñðåäà (Hospitality Features) .......................151
2.1.8 Ìîíèòîðèíã íà âúòðåøåí ïîñò (NDSS) ........................................................................157
3 Ïðîãðàìèðàíå íà òåëåôîíà è ñèñòåìàòà................................... 159
3.1 Ïðîãðàìèðàíå íà òåëåôîíà (Personal Programming)............................................160
3.1.1 Ïðîãðàìèðàíå íà òåëåôîíà (Personal Programming)..................................................160
3.1.2 Íàñòðîéâàíå íà ïðîãðàìíèòå ôóíêöèè..........................................................................162
3.1.3 Ïðîãðàìèðàíå íà áóòîíèòå ...........................................................................................172
3.2 Ïðîãðàìèðàíå îò óïðàâèòåëÿ/ìåíèäæúðà...............................................................177
3.2.1 Èíôîðìàöèÿ çà ïðîãðàìèðàíåòî...................................................................................177
3.2.2 Ïðîãðàìèðàíå îò óïðàâèòåëÿ/ìåíèäæúðà...................................................................178
3.3 Cèñòåìíî ïðîãðàìèðàíå .............................................................................................180
3.3.1 Èíôîðìàöèÿ çà ïðîãðàìèðàíåòî...................................................................................180
3.3.2 Ïðîãðàìèðàíå íà ñèñòåìàòà..........................................................................................183
4 Ïðèëîæåíèå ...................................................................................187
4.1 Ðåøàâàíå íà ïðîáëåìè ..............................................................................................188
4.1.1 Ðåøàâàíå íà ïðîáëåìè..................................................................................................188
Èíñòðóêöèÿ çà óïîòðåáà