Hybrid IP-PBX User Manual Model KX-TDA30/KX-TDA100/KX-TDA200 Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA30/KX-TDA100/KX-TDA200. Please read this manual carefully before using this product and save this manual for future use. KX-TDA30/KX-TDA100/KX-TDA200: Version 1.
Feature Highlights Voice Mail Integration Call Centre This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received. One extension can act as the supervisor, and monitor other group members. ICD You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls.
In This Manual, • Proprietary Telephone is abbreviated as "PT". Single Line Telephone is abbreviated as "SLT". Portable Station is abbreviated as "PS". Proprietary Telephone with a Display is abbreviated as "Display PT". Digital Proprietary Telephone is abbreviated as "DPT". • The suffix of each model number is omitted. • The illustrations of the PBX are based on the KX-TDA200. • The following icons are used frequently.
Important Information WARNING • • • • • • • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER. DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST. THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG.
The KX-TDA30E, the KX-TDA30NE, the KX-TDA30GR, and the KX-TDA30CE are designed to interwork with the: • Analogue Public Switched Telephone Network (PSTN) of a European country • Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access The KX-TDA100E/KX-TDA200E, the KX-TDA100NE/KX-TDA200NE, the KXTDA100GR/KX-TDA200GR, and the KX-TDA100CE/KX-TDA200CE are designed to interwork with the: • Analogue Public Switched Telephone Network (PSTN) of a European country • Pan-European Integrat
Attention • • • • • • If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the problem has been repaired by a certified Panasonic dealer. If the telephone does not operate properly, chances are that the problem is in the telephone system, and not in the unit.
Table of Contents 1 Operation ....................................................................................... 11 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.2.7 1.2.8 1.2.9 1.3 1.3.1 1.3.2 1.3.3 1.3.4 1.3.5 1.3.6 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.4.7 1.4.8 1.5 1.5.1 1.5.2 1.5.3 1.6 1.6.1 1.6.2 1.6.3 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5 Before Operating the Telephones ........................................................................12 Before Operating the Telephones ...........
1.7.6 1.7.7 1.7.8 1.7.9 1.7.10 1.7.11 1.7.12 1.7.13 1.8 1.8.1 1.8.2 1.8.3 1.9 1.9.1 1.9.2 1.9.3 1.10 1.10.1 1.11 1.11.1 1.11.2 1.11.3 2 Manager Operation...................................................................... 139 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 3 Customising Your Phone (Personal Programming) ......................................... 150 Customising Your Phone (Personal Programming) ............................................... 150 Settings on the Programming Mode.....................
4.3 4.3.1 4.4 4.4.1 4.4.2 What is This Tone? ..............................................................................................190 What is This Tone? ................................................................................................190 Revision History...................................................................................................194 KX-TDA100/KX-TDA200 Version 1.1 .....................................................................194 KX-TDA30 Version 1.1 ....
User Manual
Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.
1.1 Before Operating the Telephones 1.1 Before Operating the Telephones 1.1.1 Before Operating the Telephones What Kind of Telephone Can Be Used? You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7636. You can also use a Panasonic Portable Station (PS) such as the KX-TD7590 or KX-TD7690. Use the feature depending on the telephone you are REDIAL using.
1.1 Before Operating the Telephones If you use a single line telephone which does not have the " " or "#" keys; it is not possible to access features that have " " or "#" in their feature numbers. Tone You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 What is This Tone?" (Appendix). Display In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
1.1 Before Operating the Telephones Examples The displays and the illustrations shown as examples are from a telephone connected to the KXTDA200. Restrictions Some features may be restricted at your extension under the system programming. Consult your manager or dealer. Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a single line telephone. See "Programming" for Related Programming if necessary. desired no.
1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple. The illustrations may differ from the buttons on your telephone. Fixed Buttons (CO) AUTO DIAL STORE REDIAL CO: Used to make or receive an outside call. (Button assignment is required.
1.1 Before Operating the Telephones INTERCOM INTERCOM: Used to make or receive intercom calls. Soft Buttons: Used to select the item displayed on the bottom of the display. INT’ MONITOR TRANSFER 16 MONITOR: Used for hands-free dialling. You can monitor the party’s voice in hands-free mode. TRANSFER: Used to transfer a call to another party.
1.1 Before Operating the Telephones FLASH/ RECALL VOICE CALL MUTE PROGRAM FLASH/RECALL: Used to disconnect the current call and make another call without hanging up. This button also functions as a CANCEL button while on-hook. VOICE CALL/MUTE: Used to monitor an intercom call automatically, but it cannot be used for hands-free conversations. It also mutes the handset microphone during a conversation. PROGRAM: Used to enter and exit the Programming mode.
1.1 Before Operating the Telephones RELEASE RELEASE: Used to disconnect the line. Navigator Key/Jog Dial/Volume Key: Used to adjust the volume and the display contrast or select desired items. VOL Programmable Feature (PF): Located on the upper part of the CO button array or on the DSS Console. Assigns the desired button and used to access the stored feature. Mostly used as a One-touch Dialling button. (Only the "F and number" may be shown on some telephones.
1.1 Before Operating the Telephones Buttons Feature Single-CO (S-CO) Used to access a specified outside line for making or receiving outside calls. Direct Station Selection (DSS) Used to access an extension with one-touch. It is also possible to be changed to the other feature button. One-touch Dialling Used to access a desired party or system feature with one-touch.
1.1 Before Operating the Telephones Buttons Feature Time Service (Day/Night/ Lunch/Break) Used to switch the time service mode. Answer Used to answer an incoming call. Release Used to disconnect the line during or after a conversation or to complete a Call Transfer. Toll Restriction/Call Barring Used to change the toll restriction/call barring level of other extension users temporarily. ISDN Service Used to access an ISDN service.
1.1 Before Operating the Telephones How to Follow the Steps An example of system operation is shown below. Calling Another Extension Feature title To another extension (Intercom Call) PT and SLT PT/SLT/PS extension no. OR (DSS) Off-hook. Dial extension number or press DSS. Talk. The DSS button light shows the current status as follows: Off: The extension is idle. Red on: Your or another extension is using the line. To call using a directory, refer to "1.11.2 Using the Directories".
1.1 Before Operating the Telephones Connection Example This diagram shows you a connection example.
1.2 Making Calls 1.2 Making Calls 1.2.1 Basic Calling — — — — Calling Another Extension Calling an Outside Party Making a Call to a Private Network (TIE Line Access) Using an Account Code (Account Code Entry) Calling Another Extension To another extension (Intercom Call) PT and SLT PT/SLT/PS extension no. OR (DSS) Off-hook. Dial extension number or press DSS. Talk. • The DSS button light shows the current status as follows: Off: The extension is idle.
1.2 Making Calls To an operator (Operator Call) You can call an extension or a group assigned as the operator. PT/SLT/PS 9 OR 0 Off-hook. • Enter 9 or 0. The operator call number (default) varies depending on country/area. For more details, consult your dealer. Calling an Outside Party You have to seize an outside line before dialling an outside phone number because external calls are made via your PBX.
1.2 Making Calls To select the specified outside line PTPT/PS and (S-CO) Off-hook. • • • • • Press S-CO. outside phone no. Dial outside phone number. Talk. Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle. Red on: The line is in use. You may be restricted from making a call to the specified outside party. To make a call, refer to "1.2.7 Calling without Restrictions".
1.2 Making Calls Using an Account Code (Account Code Entry) You may give a specified account code to extension users and check their telephone usage. You can specify an account code for each client and check the call duration. PT/SLT/PS (Account) account code OR 4 Press Account or enter 49. Off-hook. D.Tone 9 Enter account code (max. 10 digits). Enter #. outside phone no. Dial outside phone number. Seize outside line before entering outside phone number.
1.2 Making Calls 1.2.2 Easy Dialling This is convenient for frequently dialled phone numbers. — — — — — With a One Touch Button (One-touch Dialling) Using Numbers Stored at Your Extension (Personal Speed Dialling) Using Numbers Stored in the PBX (System Speed Dialling) To a Preset Number by Going Off-hook (Hot Line) Using a Preprogrammed Number (Quick Dialling) With a One Touch Button (One-touch Dialling) You can store a phone number into the flexible button for one-touch operation.
1.2 Making Calls To dial PT/SLT AUTO DIAL personal speed dialling no. STORE OR Off-hook. • Press AUTO DIAL or enter . Enter . Dial personal speed dialling number (2 digits). To call using a directory, refer to "1.11.2 Using the Directories". Using Numbers Stored in the PBX (System Speed Dialling) You can make calls using speed dialling numbers stored in the PBX. PT/SLT/PS AUTO DIAL system speed dialling no. STORE OR Off-hook. • Press AUTO DIAL or enter .
1.2 Making Calls To set/cancel PT/SLT/PS 1 7 Off-hook. Enter 4 0 740. Set OR 0 Cancel C.Tone Enter 1 to set or 0 to cancel. On-hook. To dial PT/SLT/PS Off-hook. • • • To call another party, dial the desired party’s phone number before the preprogrammed number is dialled. You should assign the intercom line as the seized line when going off-hook.
1.2 Making Calls 1.2.3 Redial This is convenient when calling the same outside party again. — Redialling the Last Number You Dialled (Last Number Redial) Redialling the Last Number You Dialled (Last Number Redial) PT/SLT/PS REDIAL OR Off-hook. 30 Press REDIAL or enter #. • • Up to 32 digits can be stored and redialled. After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.
1.2 Making Calls 1.2.
1.2 Making Calls To answer the callback ringing from an idle outside line PT/SLT/PS While hearing a callback ringing outside phone no. Off-hook. • Talk. Dial outside phone number. If you do not answer the callback ringing within 10 seconds, this feature will be cancelled. To cancel callback ringing (Automatic Callback Busy Cancel) PT/SLT/PS 4 Enter Off-hook. 6 46. C.Tone On-hook.
1.2 Making Calls To answer while hearing a callback ringing PT/SLT/PS Off-hook. To cancel (CCBS Cancel) PT/SLT/PS 4 Off-hook. • • Enter 6 46. C.Tone On-hook. If you do not answer within a specified time period, this feature will be cancelled. Availability of this feature depends on the ISDN service offered by your telephone company. Sending a Call Waiting Tone (Call Waiting) You can inform the called party that your call is waiting. This feature is also known as Busy Station Signalling (BSS).
1.2 Making Calls Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) For a caller When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. For a called extension As a message receiver, the Message button light or Message/Ringer Lamp lets you know that a call has been received. If you receive notification, you can call the caller back by a simple operation.
1.2 Making Calls For a called extension To check the left message and call back PT/PS While on-hook MESSAGE Off-hook. Press MESSAGE until the desired extension appears. Talk. To call back PT/SLT/PS MESSAGE OR 7 Off-hook. 2 0 Press MESSAGE or enter Talk. 70 and then 2. To clear message waiting indications left on your extension PT/SLT/PS 7 Off-hook. Enter 0 70. 0 Enter 0. your extension no. Dial your extension number. C.Tone On-hook.
1.2 Making Calls • • • • • • The Message button light or Message/Ringer Lamp shows the current status as follows: Off: No message Red on: You have a message. The display shows the messages starting with the most recent call. At a called extension, the MESSAGE button allows you to clear message waiting indications if you do not want to call the callers back. To clear, press the MESSAGE button and then press the soft button.
1.2 Making Calls Joining an Existing Call (Executive Busy Override) The preprogrammed extension can call someone who is busy on the telephone and establish a threeparty conversation. To join PT/PS Outside call (CO) Off-hook. B.Tone Press corresponding CO. 3 C.Tone Enter 3. Talk. PT/SLT/PS Intercom call While hearing a busy tone 3 C.Tone Enter 3. Talk. For the joined extension To talk to each party alternately PT/PS During a conversation To continue TRANSFER Press TRANSFER.
1.2 Making Calls Monitoring Another Extension (Call Monitor) The preprogrammed extension can monitor another extension. To monitor PT/SLT/PS 5 extension no. B.Tone Dial extension number. Off-hook. Enter 5. To an Extension Refusing the Call (DND Override) The preprogrammed extension can call someone who has set the DND feature. PT/SLT/PS While hearing the DND tone 1 Enter 1. 38 User Manual R.B.Tone Talk.
1.2 Making Calls 1.2.5 Accessing the ISDN Service (ISDN Service Access) You can access services provided by the ISDN. To access PT/PS (ISDN Service) OR outside line (ISDN Service) Off-hook. Seize outside line. (If all required digits are stored.) service code (ISDN Service) (Requires to dial additional digits.) Press ISDN service. Or press ISDN service and then enter service code and then press ISDN service again. On-hook.
1.2 Making Calls 1.2.6 Alternating the Calling Method (Alternate Calling— Ring/Voice) The caller can alternate the alerting method, either ring or voice, when making an intercom call. On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call. Ringing (Default): You can call the other party with a ring tone. Voice-calling: You can talk to the other party immediately after confirmation tone.
1.2 Making Calls 1.2.7 Calling without Restrictions — Using Your Calling Privileges at Another Extension (Remote COS Access) Using Your Calling Privileges at Another Extension (Remote COS Access) You can use your calling privileges (Class of Service) at another extension. You may override restrictions which have been set. To use this feature, an original extension number and an extension PIN (Personal Identification Number) are required.
1.2 Making Calls 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) — Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator’s assistance. You may be able to access system features or call an outside party with your password depending on the security mode.
1.2 Making Calls To call an outside party PIN: Personal Identification Number From Outside Telephone In No Security Mode DISA phone no. Off-hook. outside phone no. R.B.Tone & DISA message Dial DISA phone number. Dial outside phone number. Seize outside line before dialling outside phone number. In Trunk Security Mode/All Security Mode DISA phone no. Off-hook. your extension no. 4 R.B.Tone & DISA message OR verified code Enter Dial DISA phone number. 7 47. Dial your extension number.
1.2 Making Calls • • • 44 User Manual WARNING When you enable the Outside-to-Outside Call feature of DISA, and a third party discovers the password (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN.
1.2 Making Calls 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) You can set the following features on your telephone from another extension or through DISA. • Call Forwarding (FWD)/Do Not Disturb (DND) • Changing the Log-in/Log-out Status of Extensions • Absent Message • Extension Lock • Time Service—Changing the Time Mode (Day/Night/Lunch/Break) From another extension PT/SLT/PS PIN: Personal Identification Number 4 Off-hook. Enter 7 47. your extension no.
1.3 Receiving Calls 1.3 Receiving Calls 1.3.1 Answering Calls PT/SLT/PS Off-hook. Talk. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM or ICD Group button directly. · Press the ANSWER button. • The ICD Group button light shows the current status as follows: Off: Idle Green on: The line is in use. (You are using the line.
1.3 Receiving Calls 1.3.2 Answering Hands-free (Hands-free Answerback) You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings. Hands-free Answerback for outside calls requires System Programming. Consult your dealer. To set/cancel PT While on-hook AUTO ANS MUTE Press AUTO ANS.
1.3 Receiving Calls 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) — Answering a Call from Another Telephone (Call Pickup) — Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) Answering a Call from Another Telephone (Call Pickup) You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk. The following types of pickup are available: Group Call Pickup: Picks up a call within your group.
1.3 Receiving Calls 1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) You can be notified of incoming outside calls through an external speaker. These calls can be answered from any extension. Through an external speaker PT/SLT/PS While hearing a tone 4 Off-hook. Enter 2 42. speaker no. C.Tone Dial speaker number (1 digit). Talk. PT/SLT/PS While hearing a tone 4 Off-hook. • Enter 2 42. 1 Enter 1. C.Tone Talk.
1.3 Receiving Calls 1.3.5 Using the ANSWER/RELEASE Button The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call. To answer PT ANSWER Talk. Press ANSWER. To transfer a call PT During a conversation (DSS) OR TRANSFER desired phone no. Press TRANSFER. Press DSS or dial desired phone number.
1.3 Receiving Calls To transfer an outside call to an extension with a one-touch operation PT During a conversation (DSS) The called party answers. Press DSS. RELEASE Press RELEASE. The other party is placed on hold and the destination extension is called immediately. To end a conversation PT During a conversation RELEASE Press RELEASE. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit an Answer button or a Release button.
1.3 Receiving Calls 1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up. You will receive the information on the malicious call later on. To request MCID PT/SLT/PS During a conversation or when hearing a reorder tone after the calling party hangs up. TRANSFER OR OR Press TRANSFER or Recall/hookswitch. • 52 User Manual 7 Enter 3 7 3. C.
1.4 During a Conversation 1.4 During a Conversation 1.4.1 Transferring a Call (Call Transfer) — Transferring to an Extension on the PBX — Transferring to an Outside Party Using the PBX Service — Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN) • • You can transfer a held call without talking by going on-hook. If a call is not retrieved within a specified time, you will hear an alarm as a reminder.
1.4 During a Conversation To transfer with one-touch (One-touch Transfer) PT/PS During a conversation (DSS) Press DSS. Talk. On-hook. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. • Even if the transferred party does not answer, you can go on-hook. Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature.
1.4 During a Conversation • • Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period. To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, ICD Group or INTERCOM button, or the hookswitch. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Direct Station Selection (DSS) button.
1.4 During a Conversation Transferring a Call Using the ISDN Service (Call Transfer [CT]— by ISDN) PT/PS During a conversation phone no. (ISDN-Hold) Press ISDN-Hold. On-hook. Talk. Dial phone number. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. PT/PS During a conversation OR 6 TRANSFER C.Tone Press TRANSFER. Enter phone no. 2 62. Dial phone number. Talk. On-hook.
1.4 During a Conversation 1.4.2 Holding a Call — Holding — Holding in a System Parking Zone (Call Park) • If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected. Holding There are two types of hold. The difference between them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold).
1.4 During a Conversation To retrieve a call (Call Hold Retrieve) PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) OR INTERCOM OR 0 5 Off-hook. Talk. Press flashing CO or INTERCOM, or enter 50. To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) (CO) OR 3 5 Off-hook. Press CO, or enter number (3 digits). C.Tone held line no. 53 and then held line Talk.
1.4 During a Conversation • For simple operation, you can automatically hold a call by pressing another CO, ICD Group or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your dealer. Holding in a System Parking Zone (Call Park) You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call. You can use this feature as a transferring feature.
1.4 During a Conversation To retrieve (Call Park Retrieve) PT/PS (Call Park) Press a flashing Call Park. PT/SLT/PS 5 Off-hook. Enter 2 52. stored parking zone no. Dial stored parking zone number (2 digits). C.Tone Talk. • If a call is parked automatically, confirm the parking zone number on the display. • If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the stored parking zone number. After you park a call, you can perform other operations.
1.4 During a Conversation 1.4.3 Talking to Two Parties Alternately (Call Splitting) When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately). To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation (DSS) OR TRANSFER TRANSFER OR C.Tone Press TRANSFER. extension no. Press DSS or dial the other party's extension number. Talk to the other party. Press TRANSFER. Talk to the original party.
1.4 During a Conversation To leave the conversation and then let the two parties talk PT/PS During a conversation OR (DSS) TRANSFER OR OR C.Tone Press TRANSFER. TRANSFER extension no. Press DSS or dial the other party's extension number. Talk to the other party. Press TRANSFER. On-hook. SLT During a conversation OR OR extension no. C.Tone Press Recall/ hookswitch. 62 User Manual Dial the other party's extension number. Talk to the other party. Press Recall/ hookswitch. On-hook.
1.4 During a Conversation 1.4.4 Answering Call Waiting — Answering Call Waiting in the PBX — Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting. You must activate this feature to use it.
1.4 During a Conversation After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call. 2.1 To disconnect the second call and then talk to the original party PT/PS During a conversation (CO) OR INTERCOM On-hook. Talk to the original party. Press CO or INTERCOM. Off-hook. PT/SLT/PS During a conversation 0 5 C.Tone On-hook. Off-hook. Enter Talk to the original party. 50. 2.
1.4 During a Conversation SLT During a conversation 0 5 C.Tone Press Recall/ hookswitch. Enter Talk to the original party. 50. 0 5 C.Tone On-hook. • • Off-hook. Enter 50. Talk to the new party. Depending on your telephone, the "Off-hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used.
1.4 During a Conversation Answering Call Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone and the caller’s information. For details, consult your telephone company. PT/PS While hearing a tone FLASH/ RECALL PT/SLT/PS While hearing a tone TRANSFER OR OR OR 6 0 (EFA) Press FLASH/RECALL or EFA. • • Press TRANSFER or Recall/hookswitch. User Manual 60. To return to the original party, repeat the operation.
1.4 During a Conversation 1.4.5 Multiple Party Conversation — — — — — Adding Other Parties during a Conversation (Conference) Leaving a Conference (Unattended Conference) Leaving a Conference (Leaving Three-party Conference) Letting a Third Party Join Your Call (Privacy Release) Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) Adding Other Parties during a Conversation (Conference) You can add one or more parties to your conversation.
1.4 During a Conversation SLT During a conversation desired phone no. Press Recall/ hookswitch. Dial desired phone number. 3 Talk to the new party. Press Recall/ hookswitch. C.Tone Enter 3. Seize outside line before dialling outside phone number. Talk with multiple parties. To add four or more parties to a conference PT/PS During a conversation To continue CONF Press CONF. desired phone no. Dial desired phone number. Seize outside line before dialling outside phone number.
1.4 During a Conversation To talk to two parties alternately in a three-party conversation PT/PS During a conversation TRANSFER Press TRANSFER. SLT During a conversation Press Recall/hookswitch. • • During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch alternates between the other parties in the conversation. You can have a conference with a maximum of eight parties (comprising intercom or outside lines) simultaneously. Customising Your Phone • 3.1.
1.4 During a Conversation Leaving a Conference (Unattended Conference) The other parties can continue their conversation. To leave a conference PT/PS During 3- to 7-party conference CONF Press CONF. On-hook. To return while others are talking PT (CO) OR INTERCOM Press flashing green CO or INTERCOM. To complete a conversation PT/SLT/PS During a conversation On-hook. • Time limit Both parties will hear an alarm tone before a specified timeout.
1.4 During a Conversation Leaving a Conference (Leaving Three-party Conference) The other two parties can continue their conversation. To leave a conference PT/PS During a three-party conference TRANSFER Press TRANSFER. On-hook. SLT During a three-party conference Press Recall/hookswitch. On-hook. To complete a conversation PT/SLT/PS During a conversation On-hook.
1.4 During a Conversation Letting a Third Party Join Your Call (Privacy Release) You can let a third party join your current outside call. To set PT/PS During a conversation Ask the third party to perform the step below. (S-CO) C.Tone Press green S-CO. (S-CO) Press flashing green S-CO within 5 seconds. To prolong, press S-CO again. • 72 User Manual Only an S-CO button can be used for this operation. Talk. A three-party conversation is now established.
1.4 During a Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) PT/PS During a conversation desired phone no. (ISDN-Hold) CONF C.Tone Dial desired phone number. Press ISDN-Hold. Talk to the new party. Press CONF. Talk with multiple parties. Seize outside line before dialling outside phone number. PT/PS During a conversation TRANSFER C.Tone 6 Enter Press TRANSFER. desired phone no. 2 62. Dial desired phone number.
1.4 During a Conversation SLT During a conversation 6 desired phone no. 2 C.Tone Enter Press Recall/ hookswitch. 62. Dial desired phone number. Seize outside line before dialling outside phone number. 3 Enter 3. C.Tone Talk with multiple parties. To complete a conversation PT/SLT/PS During a conversation On-hook. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit an ISDN-Hold button. 74 User Manual Talk to the new party. Press Recall/ hookswitch.
1.4 During a Conversation 1.4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel PT During a conversation AUTO ANS MUTE OR VOICE CALL MUTE Press MUTE. • • The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as follows: Off: Normal Flashing red: Mute If mute is used during OHCA, it will become Handset Mute.
1.4 During a Conversation 1.4.7 Letting Other People Listen to the Conversation (Offhook Monitor) You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset. To set/cancel PT During a conversation using the handset SP-PHONE Press SP-PHONE. • • • • 76 User Manual The SP-PHONE button light shows the current status as follows: Off: The voice is heard through the handset.
1.4 During a Conversation 1.4.8 Using the Headset (Headset Operation) You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection. To talk using the headset PT SP-PHONE Press SP-PHONE. To use the handset during a conversation using the headset PT Off-hook.
1.4 During a Conversation Customising Your Phone • 3.1.2 Settings on the Programming Mode—Headset Operation Select the equipment to use. • 3.1.3 Customising the Buttons Create or edit a Headset button.
1.5 Before Leaving Your Desk 1.5 Before Leaving Your Desk 1.5.1 Forwarding Calls — Forwarding Your Calls (Call Forwarding [FWD]) — Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) Forwarding Your Calls (Call Forwarding [FWD]) You can have your incoming calls forwarded to a specified destination. All Calls: All calls are forwarded. Preset extensions may also forward from their own receiving group. Busy: All calls are forwarded when your extension is busy.
1.5 Before Leaving Your Desk To set/cancel PT/SLT/PS 0 Both Calls OR 1 7 1 Outside Calls OR Intercom Calls 2 Off-hook. Enter 71. Enter 0 to 2 as you desire. 0 Cancel 2 All Calls 3 Busy 4 No Answer 5 Busy/No Answer Enter required number. For "Cancel", go on-hook directly after entering 0. destination extension no. OR outside phone no. outside line access no. C.Tone (max. 32 digits) Enter destination extension number.
1.5 Before Leaving Your Desk To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS 7 1 Enter Off-hook. time 3 C.Tone 713. On-hook. Enter time (seconds [2 digits]). To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group) ICD Group: Incoming Call Distribution Group PT/SLT/PS 4 Both Calls 1 OR 1 7 5 Outside Calls OR 6 Off-hook. Enter 71. Set ICD Group extension no. OR 0 Cancel Intercom Calls Enter 4 to 6 as you desire.
1.5 Before Leaving Your Desk • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure.
1.5 Before Leaving Your Desk Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) All calls are forwarded to an outside party using ISDN. The following types of call forwarding are provided by the ISDN service. — Unconditional (Call Forwarding Unconditional [CFU]) — When your extension is busy (Call Forwarding Busy [CFB]) — When you do not answer (Call Forwarding No Reply [CFNR]) To set PT/SLT/PS 7 Off-hook. # Enter #. Enter 5 7 5.
1.5 Before Leaving Your Desk To confirm the condition PT/PS 7 Off-hook. 84 Enter # 1 Enter #. Enter 1. User Manual 5 7 5. C.Tone outside line no. # Enter outside line number. Enter #. your MSN Enter your multiple subscriber number (MSN). The display shows the selected type. On-hook.
1.5 Before Leaving Your Desk 1.5.2 Showing a Message on the Caller’s Telephone Display (Absent Message) You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone. Message no.
1.5 Before Leaving Your Desk • • • 86 User Manual Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or . The default messages can be changed. Consult your dealer. To create your personal message (Message no. 9), refer to "3.1.2 Settings on the Programming Mode".
1.5 Before Leaving Your Desk 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock) You can lock your extension so that other users cannot make inappropriate outside calls. This feature is also known as Electronic Station Lockout. To lock PT/SLT/PS 7 7 1 C.Tone Off-hook. Enter Enter 1. 77. On-hook. To unlock PT/SLT/PS PIN: Personal Identification Number 7 Off-hook. • • • Enter 7 77. 0 extension PIN Enter 0. Enter extension PIN (max. 10 digits). C.Tone On-hook.
1.6 Making/Answering an Announcement 1.6 Making/Answering an Announcement 1.6.1 Paging — Group Paging — Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page PT/SLT/PS 3 Off-hook. • Enter paging group no. 3 33. Wait for an answer. C.Tone Dial paging group number (2 digits). Talk. Announce.
1.6 Making/Answering an Announcement • After you go on-hook, the caller can talk to the person who answers the page.
1.6 Making/Answering an Announcement 1.6.2 Answering/Denying a Paging Announcement To answer PT 4 Off-hook. Enter 3 C.Tone Talk. 43. To allow/deny a paging announcement (Paging Deny) PT 1 7 2 1 0 Off-hook. 90 Enter 721. Deny OR Allow Enter 1 or 0. C.Tone On-hook.
1.6 Making/Answering an Announcement 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) You can call multiple parties assigned in the group and make a voice announcement. You can also establish a multiple party conversation with called parties. This conversation will be heard by other called parties. Called parties can listen to the announcement simply by going off-hook. They can send a notification tone if they want to join the conversation.
1.6 Making/Answering an Announcement To make a conversation with a party in the group’s preassigned order PT During an announcement CONF Press CONF. To end a conversation with a specific party PT During a conversation To end a conversation with a specific party (DSS) Press DSS. To end a conversation with the party who joined the conversation last TRANSFER Press TRANSFER. To disconnect the party who joined the conversation last from the broadcast FLASH/ RECALL Press FLASH/RECALL.
1.6 Making/Answering an Announcement For a called extension To send a notification tone to the caller and join a conversation PT/SLT/PS Called Party During an announcement (DSS) Press DSS corresponding to the caller. OR Wait for reply. Talk. Press Recall/ hookswitch. PT Caller During an announcement A notification tone occurs, and the display shows the called party's information. (DSS) Press corresponding DSS. Talk. Introduce the called party to the conversation.
1.7 Setting the Telephone According to Your Needs 1.7 Setting the Telephone According to Your Needs 1.7.1 Setting the Alarm (Timed Reminder) You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wakeup call. The alarm can occur either once or daily (every day until cancelled) at a preset time. When you go off-hook to answer, you will hear a special dial tone or prerecorded message. To set PT/SLT 0 12 H: 7 6 0 1 760. Enter Off-hook. 0 Enter 1.
1.7 Setting the Telephone According to Your Needs To confirm PT TRANSFER Press TRANSFER several times. • • • • You can also confirm the Timed Reminder by using the soft button. The alarm keeps ringing for preprogrammed seconds. If you receive an incoming call during ringback, the ringing starts after the ringback stops. If you are having a conversation exceeding alarm ringing period, the ringback will start after your conversation.
1.7 Setting the Telephone According to Your Needs 1.7.2 Refusing Incoming Calls (Do Not Disturb [DND]) You may set this feature when you are in a meeting or busy. To set/cancel PT/SLT/PS 0 Both Calls OR 7 1 1 OR 2 Off-hook. Enter 71. Outside Calls Intercom Calls Enter 0 to 2 as you desire. 1 Set OR 0 Cancel Enter 1 to set or 0 to cancel. C.Tone On-hook.
1.7 Setting the Telephone According to Your Needs • When intercom calls are set to be handled differently from outside calls (DND set/cancel), we recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND— Intercom calls, because: a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed button]) will indicate the setting for either outside calls or intercoms calls, but not both. Note The DND icon on PS display reflects the setting for outside calls only.
1.7 Setting the Telephone According to Your Needs 1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset. (Default: Disable—No call [Intercom calls]/No tone [Outside calls]) Call Waiting Tone: a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to "3.1.2 Settings on the Programming Mode".
1.7 Setting the Telephone According to Your Needs 1.7.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP]) CLIP: When making an outside call, you can present your preprogrammed telephone number to the called party. COLP: When receiving an outside call, you can present your preprogrammed telephone number to the calling party.
1.7 Setting the Telephone According to Your Needs 1.7.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) When receiving an outside call, you can select whether the caller can see your telephone number or not. To show/prevent PT/SLT/PS 0 7 Off-hook. • • Enter 0 7 0. Show OR 1 Prevent Enter 0 to show or 1 to prevent. C.Tone On-hook. You can change the mode by pressing a preset COLR button while on-hook.
1.7 Setting the Telephone According to Your Needs 1.7.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) When making an outside call, you can select whether the called party can see your telephone number or not. To show/prevent PT/SLT/PS 0 7 1 1 Off-hook. • • Enter 7 1. Show OR Prevent Enter 0 to show or 1 to prevent. C.Tone On-hook. You can change the mode by pressing a preset CLIR button while on-hook.
1.7 Setting the Telephone According to Your Needs 1.7.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) PT/SLT/PS 1 7 3 3 0 Off-hook. • 102 User Manual Enter 733. Prevent OR Allow C.Tone Enter 1 to prevent or 0 to allow. Some extensions may be prohibited from performing this feature. On-hook.
1.7 Setting the Telephone According to Your Needs 1.7.8 Turning on the Background Music (BGM) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, must be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily. When you go back on-hook, the music starts again. To select and set/cancel PT BGM no. 7 5 1 OR 0 Off-hook. Enter 751.
1.7 Setting the Telephone According to Your Needs 1.7.9 Protecting Your Line against Notification Tones (Data Line Security) You can protect the line against audible notification tones, such as a call waiting tone during a conversation. Set this feature if your extension has a data communication device, such as a computer or fax machine connected to ensure secure data transmission. To set/cancel PT/SLT/PS 1 7 3 0 0 Off-hook. 104 User Manual Enter 730.
1.7 Setting the Telephone According to Your Needs 1.7.10 Checking the Time Service Status You can check the current status of the Time Service on the display. PT While on-hook TRANSFER OR (Time Service (Day/Night/ Lunch/Break)) Press TRANSFER or Time Service (Day/Night/Lunch/Break).
1.7 Setting the Telephone According to Your Needs 1.7.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) In the case where a single line telephone is connected in parallel to your digital proprietary telephone, you can choose whether the parallelled single line telephone will ring to an incoming call or not. (Default: Ring) DPT 1 3 9 0 Off-hook. • • • 106 User Manual Enter 39. Ring OR No ring Enter 1 to ring or 0 not to ring. C.Tone On-hook.
1.7 Setting the Telephone According to Your Needs 1.7.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Your PS can be used in parallel with a PT or SLT. When in this mode, incoming calls to a wired telephone also ring the paired PS. To set PS 4 Press TALK. Enter 8 48. 1 extension phone no.no. Enter 1. Enter extension number of the paired telephone. C.Tone Press CANCEL. To cancel PS 4 Press TALK. • • Enter 8 48. 0 Enter 0. C.Tone Press CANCEL.
1.7 Setting the Telephone According to Your Needs 1.7.13 Clearing Features Set at Your Extension (Extension Feature Clear) You can reset the settings of the following features on your extension to the default settings with one operation. This feature is also known as Station Programme Clear.
1.8 Utilising the Call Centre 1.8 Utilising the Call Centre 1.8.1 Leaving an Incoming Call Distribution Group (Log-in/ Log-out, Wrap-up) You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension. When you return, calls will again ring at your extension.
1.8 Utilising the Call Centre ICD Group: Incoming Call Distribution Group PT/PS While on-hook ICD Group extension no. Specified OR (Log-in/Log-out) All Press Log-in/Log-out. Enter ICD Group extension number or . PT/PS While on-hook (Log-in/Log-out of a specified group) Press Log-in/Log-out of a specified group. To enter/leave the Not Ready mode PT/SLT/PS 1 7 3 5 0 Off-hook. Enter 735. Not Ready OR Ready Enter 1 or 0. C.Tone On-hook.
1.8 Utilising the Call Centre • • • • • • * The status will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready mode.
1.8 Utilising the Call Centre 1.8.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) — Monitoring the Status of Waiting Calls — Monitoring and Changing the Log-in/Log-out Status of Extensions The extension assigned as a Supervisor extension can monitor and control the status of other extensions in an incoming call distribution group. It should have a PT with 6-line display.
1.8 Utilising the Call Centre To monitor Display PT Off-hook. ICD Group: Incoming Call Distribution Group 7 3 Enter 739. 9 ICD Group extension no. Enter ICD Group extension number. C.Tone On-hook. To clear Call Log History Display PT LOG Press "LOG". • CLEAR Press "CLEAR". The accumulated data is cleared. "****" shows if the number to be displayed exceeds the maximum displayable digits.
1.8 Utilising the Call Centre To change the Log-in /Log-out mode Display PT (DSS) Press desired DSS. • 114 User Manual The DSS button light shows the current status as follows: Off: The extension is not in the group.
1.8 Utilising the Call Centre 1.8.3 Forwarding a Waiting Call (Manual Queue Redirection) When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put in a waiting queue. Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually. This feature is also known as Hurry-up Transfer.
1.9 Using User-supplied Equipment 1.9 Using User-supplied Equipment 1.9.1 If a Doorphone/Door Opener is Connected You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door. — Doorphone Call — Opening a Door (Door Open) Doorphone Call To call from the doorphone Doorphone C.Tone Talk. Press doorphone button. To answer a call from the doorphone PT/SLT/PS Off-hook.
1.9 Using User-supplied Equipment Opening a Door (Door Open) Some extensions may be prohibited from using this feature. From a specified extension PT/SLT/PS 5 Enter Off-hook. 5 55. doorphone no. C.Tone Enter doorphone number (2 digits). On-hook. From any extension while talking to the doorphone PT/SLT/PS 5 C.Tone Enter 5. • On-hook. The door open will be triggered for a specified time period.
1.9 Using User-supplied Equipment 1.9.2 If a Host PBX is Connected — Accessing External Services (External Feature Access [EFA]) Accessing External Services (External Feature Access [EFA]) You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call.
1.9 Using User-supplied Equipment 1.9.3 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System from a telephone. — Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g.
1.9 Using User-supplied Equipment To transfer a call to a mailbox PT/PS During a conversation (DSS) OR (Voice Mail Transfer) Press Voice Mail Transfer. desired extension no. Press DSS or dial desired extension number. To listen to messages PT/SLT/PS MESSAGE OR voice mail floating extension no. Off-hook. Press MESSAGE or enter voice mail floating extension number. *Indication tone after off-hook 1s • You can access a voice mail with one-touch. Customising Your Phone • 3.1.
1.9 Using User-supplied Equipment Screening Calls (Live Call Screening [LCS]) While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so desire, you can answer the call while monitoring. There are two methods available (Default: Hands-free mode). Hands-free mode: You can monitor the message automatically, live through the telephone speaker. Private mode: You will hear an alarm tone while the caller is leaving a message.
1.9 Using User-supplied Equipment Operation Flowchart The operations in the shaded areas can be done hands-free. PT/PS Hands-free Mode Private Mode (Alarm Tone) Monitoring (Hands-free) Monitoring SP-PHONE OR No operation MONITOR OR Monitoring (Handset) (Live Call Screening) Press SP-PHONE, MONITOR or Live Call Screening. Off-hook. Stop monitoring Answering SP-PHONE (Live Call Screening) OR Press Live Call Screening.
1.9 Using User-supplied Equipment Recording a Conversation (Two-way Record) You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record into your mailbox PT/PS During a conversation To stop recording, press this button again. (Two-way Record) Press Two-way Record. To record into another mailbox (Two-way Transfer) PT/PS During a conversation (DSS) OR (Two-way Transfer) another extension no.
1.9 Using User-supplied Equipment • Note: When you record your Two-way telephone conversations, you should inform the other party that the conversation is being recorded. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch Two-way Transfer button.
1.10 After Moving to a New Location in the Office 1.10 After Moving to a New Location in the Office 1.10.1 Using the Same Settings as Your Previous Extension (Walking Extension) You can use the same features assigned on your previous extension even if you move to another extension in the office. You can retain your settings such as extension number or One-touch Dialling memory etc. on the new extension. This feature is also known as Walking Station. To set PT/SLT Off-hook.
1.11 Using a Display Proprietary Telephone 1.11 Using a Display Proprietary Telephone 1.11.1 Using the Call Log This is available for display proprietary telephones and portable stations. — Calling with the Incoming Call Log — Calling with the Outgoing Call Log Calling with the Incoming Call Log When you receive an outside call, the caller’s information is recorded automatically in the incoming call log. A preprogrammed number of calls can be logged per extension.
1.11 Using a Display Proprietary Telephone To clear the log information Display PT While confirming the log information (Call Log) OR Press Call Log, or Up or Down until desired party appears. TRANSFER Press TRANSFER. To call Display PT While confirming the log information (Call Log) OR Press Call Log, or Up or Down until desired party appears. Off-hook.
1.11 Using a Display Proprietary Telephone • The Call Log button light shows the current status as follows: Off: No incoming call. Or you have already viewed the call log. Red on: You have missed calls to view. If your call is answered by another extension, the caller’s information is recorded on the displays of both your extension and the answering extension. You can lock your call log by using an extension PIN (Personal Identification Number), so that you can prohibit access to your logged information.
1.11 Using a Display Proprietary Telephone To store the caller’s information in personal speed dialling Display PT When the desired party is displayed AUTO DIAL STORE Press STORE. • • You can lock your call log by using an extension PIN (Personal Identification Number), so that you can prohibit access to your logged information. Refer to "3.1.2 Settings on the Programming Mode". If a call arrives while you are using the call log, the call log display will be replaced with the caller’s information.
1.11 Using a Display Proprietary Telephone 1.11.2 Using the Directories You can call using the directories (Personal Speed Dialling Directory, System Speed Dialling Directory and Extension Number Directory). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replaced with the caller’s information.
1.11 Using a Display Proprietary Telephone • • • Telephone numbers and names displayed are stored using the first spare Personal Speed Dialling memory available. For a PS user, refer to "Operating Instructions" for PS. For more details, refer to "To store the names and numbers in personal speed dialling" in "3.1.2 Settings on the Programming Mode". Entering Characters You can enter the following characters. The tables show you the characters available for each button.
1.11 Using a Display Proprietary Telephone Table 1 (Standard mode) Times Buttons 1 2 3 4 1 ! ? " 1 2 A B C 3 D E 4 G 5 5 6 7 a b c 2 F d e f 3 H I g h i 4 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r 8 T U V t u v 8 9 W X Y Z w x y 0 (Space) .
1.11 Using a Display Proprietary Telephone Table 2 (Option mode) Times Buttons 1 2 3 4 5 6 7 1 ! ? " ä ö ü 1 2 A B C a b c 3 D E F d e 4 G H I g 5 J K L 6 M N 7 P 8 8 9 10 11 12 13 14 15 À Á Â Ã Ä Å Æ Ç 2 f Ð È É Ê Ë 3 h i Ì Í Î Ï 4 j k l 5 O m n o Ñ Ò Ó Ô Õ Ø Œ 6 Q R S p q r s Š ß 7 T U V t u v Ù Ú Û Ü 8 9 W X Y Z w x y z ý Z 9 0 (Space) .
1.11 Using a Display Proprietary Telephone Table 2 (Option mode for CE model) Times Buttons 1 2 3 4 5 6 7 1 ! ? " ä ö ü 1 2 A B C a b c 3 D E F d e 4 G H I g 5 J K L 6 M N 7 P 8 8 9 10 11 12 13 14 15 Á Â Ã Ä A C Ç C 2 f D Ð É E Ë e 3 h i Í Î 4 j k l L’ L 5 O m n o N N Ó Ô Õ Ö 6 Q R S p q r s R R Š S S ß 7 T U V t u v T T u Ú U Ü 8 9 W X Y Z w x y z Z Z Z ý 9 0 (Space) .
1.11 Using a Display Proprietary Telephone Table 2 (Option mode for GR model) Times Buttons 1 2 3 4 1 ! ? " 1 2 A B Γ 2 3 ∆ E Z 3 4 H Θ I 4 5 K Λ M 5 6 N Ξ O 6 7 Π P Σ 7 8 T Y Φ 8 9 X Ψ Ω 9 0 (Space) .
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1.11 Using a Display Proprietary Telephone 1.11.3 Accessing System Features (System Feature Access) You can access a feature with the "Feature Access" menu. To access "Feature Access" menu and select the feature T7600 While on-hook Press Right four times. Press ENTER. Press Up or Down until the feature appears. Features Refer to Automatic Callback Busy Cancel 1.2.4 When the Dialled Line is Busy or There is No Answer Group Call Pickup 1.3.
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Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX.
2.1 Control Features 2.1 Control Features 2.1.1 Extension Control The manager extension can control the settings of other extensions. — Changing the Settings of Other Extensions Changing the Settings of Other Extensions To lock/unlock other extensions (Remote Extension Lock) This feature is also known as Remote Station Lock Control. PT/SLT/PS 2 7 8 3 Off-hook. • 140 User Manual Enter 78. Unlock extension no. OR Lock Enter 2 to unlock or 3 to lock. Enter extension number. On-hook.
2.1 Control Features 2.1.2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or Night). There are two methods (Automatic or Manual) of changing the time modes. Automatic: enables the time mode for each day of the week to change automatically. You may also change it manually. Manual: enables to change a mode in manual as follows.
2.1 Control Features • • • Besides the time mode, there is Holiday mode. It can change mode once on a specified date. The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows: Off: Day mode Green on: Lunch mode Flashing green: Break mode Red on: Night mode Flashing red: Holiday mode The Time Service Switching Mode (Automatic/Manual) button light shows the current status as follows: Off: Automatic Red on: Manual Customising Your Phone • 3.1.
2.1 Control Features 2.1.3 Restriction Level Control (Dial Tone Transfer) The manager extension can change the restriction level, permitting an extension to make a call. PT/PS During a conversation with an extension (Toll Restriction/ Call Barring) C.Tone Press Toll Restriction/ Call Barring. On-hook. The extension can hear the dial tone and then make a call. • The restriction level is changed to the preprogrammed level of Toll Restriction/Call Barring button. Customising Your Phone • 3.1.
2.1 Control Features 2.1.4 Turning on the External Background Music (BGM) The manager extension can select and broadcast background music in the office through external speakers. To select and start/stop the background music PT/SLT/PS external pager no. 3 5 BGM no. OR OR 0 Off-hook. Enter external pager number (1 digit) or for all. 35. Enter C.Tone Enter BGM number (1 digit) or 0 to stop. On-hook. PT/SLT/PS 1 3 5 1 0 Off-hook.
2.1 Control Features 2.1.5 Recording Outgoing Messages (OGM) The manager extension can record three kinds of greeting messages (OGM) as follows: 1. DISA message: Used to greet and guide callers so that they access extension group or outside party without operator assistance. 2. Incoming Call Distribution Group message: Used to greet and guide callers to an incoming call distribution group. 3. Timed Reminder message: Used for a wake-up call message when the extension answers the Timed Reminder.
2.1 Control Features To record from an external BGM (MOH) port PT 3 Off-hook. Enter 6 36. You hear the message. 3 BGM port no. OGM floating extension no. Enter 3. Enter BGM port number (1 digit). Enter OGM floating extension number. The message is recorded. CONF C.Tone Progress Tone & C.Tone AUTO DIAL C.Tone STORE Press STORE. Press CONF. When the time limit passes, it stops automatically. The message is played back. On-hook. PT 3 Off-hook.
2.1 Control Features To clear the message PT 3 Off-hook. • Enter 6 36. 0 OGM floating extension no. Enter 0. Enter OGM floating extension number. Progress Tone & C.Tone On-hook. Record voice messages only; avoid the recording of music.
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Section 3 Customising Your Phone & System This chapter shows you how to customise your individual telephone or PBX according to your needs. Find the desired setting and program as necessary.
3.1 Customising Your Phone (Personal Programming) 3.1 Customising Your Phone (Personal Programming) 3.1.1 Customising Your Phone (Personal Programming) You can customise your telephone features. For example, you can change the initial settings or button features according to your needs. — Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number]) • If you change your desk and extension, refer to "1.10.
3.1 Customising Your Phone (Personal Programming) To cancel PT/SLT/PS Off-hook. PIN: Personal Identification Number 7 9 Enter 799. 9 0 Enter 0. stored extension PIN C.Tone Enter stored extension PIN. On-hook. • • • • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account.
3.1 Customising Your Phone (Personal Programming) 3.1.2 Settings on the Programming Mode You can programme features using the programming mode. — Setting Features — Clearing Features • • To exit at any time, lift the handset. To enter the programming mode when using a PS, refer to "Operating Instructions" for PS. Setting Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customised setting.
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3.1 Customising Your Phone (Personal Programming) Item Which do you prefer to seize when you go off-hook to make calls? (Preferred Line Assignment—Outgoing) Programming Input 1 9 Selection & Parameter 0 No line 1 An idle outside line 2 + CO button no. (01-36)*2 or A CO/ICD Group button (CO) 3 or INTERCOM 0 Which line do you prefer to answer when you go offhook? (Preferred Line Assignment—Incoming) 1 2 0 2 + CO button no.
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3.1 Customising Your Phone (Personal Programming) Item Programming Input Creating your personal message. (Personal Absent Message) 4 5 message (max. 16 characters) 1 0 / FWD/DND (for both calls) Where are your incoming calls forwarded or refused? (Call Forwarding [FWD])/Do Not Disturb [DND]) Selection & Parameter 5 1 (for outside calls) 0 Off 1 Do Not Disturb (DND) 2 + desired no. (max. 32 digits) All—Forward all calls 3 + desired no. Busy—Forwarded when your (max.
3.1 Customising Your Phone (Personal Programming) Item Programming Input Selection & Parameter 0 Do you want back ground music through your telephone speaker while on-hook? (Background Music [BGM])*1 KX-TDA100/KXTDA200: 6 5 1 + BGM no. (1digit) KX-TDA30: 1 Would you like to set your extension PIN or change a stored extension PIN to new one? (Extension PIN [Personal Identification Number]) No—Off 1 extension PIN (max.
3.1 Customising Your Phone (Personal Programming) *2: CO button numbers (25-36) are available only when the Add-on Key Module is set up to your telephone. *3: Not available for the KX-T7665 *4: Only available for certain digital proprietary telephones. Consult your dealer. • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account.
3.1 Customising Your Phone (Personal Programming) To edit the names and numbers of personal speed dialling PROGRAM 1 0 personal speed dialling no. OR OR AUTO DIAL PAUSE STORE Press PROGRAM or PAUSE. Enter 10 and then press ENTER. Or press STORE. Enter personal speed dialling number (2 digits). To erase a number or character CLEAR Press Left or Right to select a desired part. Press "CLEAR".
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3.1 Customising Your Phone (Personal Programming) To set PROGRAM PROGRAM OR PAUSE Press PROGRAM or PAUSE. • Enter ##. OR OR AUTO DIAL AUTO DIAL STORE STORE Press ENTER or STORE. Press ENTER or STORE. OR PAUSE Press PROGRAM or PAUSE. If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature, please ask your dealer.
3.1 Customising Your Phone (Personal Programming) 3.1.3 Customising the Buttons You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on PTs, DSS Consoles, Add-on Key Modules, and PSs to the following feature buttons. For example, if your telephone has more CO buttons than available outside lines, you may change unused CO buttons to one touch buttons. • To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
3.1 Customising Your Phone (Personal Programming) Buttons Programmable Button CO DSS Programming Input PF Group FWD—Both calls 4 4 + Incoming call distribution group extension no. Group FWD—Outside calls 4 5 + Incoming call distribution group extension no. Group FWD—Intercom calls 4 6 + Incoming call distribution group extension no.
3.1 Customising Your Phone (Personal Programming) Programmable Button Buttons CO DSS Release*3 Programming Input PF 6 6 (1-7) Toll Restriction/Call Barring 1 2 + Toll Restriction/Call Barring Level + Desired no. (max. 32 digits) ISDN Service*5 6 3 Calling Line Identification Restriction (CLIR) 6 4 Connected Line Identification Restriction (COLR) 6 5 ISDN-Hold 6 6 Headset*3*6 6 7 Time Service Switching Mode (Automatic/Manual) 6 8 (+ Tenant no.
3.1 Customising Your Phone (Personal Programming) • *2 For a PF button, "2" is not required to enter before the desired number. • *3 This button is not available for a PS. • *4 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night • *5 Availability of this button depends on the ISDN service of your telephone company. Refer to "1.2.5 Accessing the ISDN Service (ISDN Service Access)". • *6 This button is not available for the KX-T7665.
3.2 Manager Programming 3.2 Manager Programming 3.2.1 Programming Information The manager can programme the following items. • Call Charges • Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required.
3.2 Manager Programming 3.2.2 Manager Programming Changing Call Charges and Extension Control To enter the programming mode To exit To programme To continue PROGRAM manager password 1 OR OR programming input PAUSE Press PROGRAM Enter or PAUSE. 1. PROGRAM HOLD PAUSE Follow programming input. Enter manager password. Item Press HOLD. Press PROGRAM or PAUSE. Programming Input Changing the manager password. 0 0 + + Password (max. 10 digits) + Viewing extension call charges.
3.2 Manager Programming Item Clearing the PIN and PIN lock for verified codes. Setting the verified code PIN. 168 Programming Input 9 2 + + Verified code + 9 3 + + Verified code + PIN (max. 10 digits) + • WARNING When a third party discovers the password (verified code PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account.
3.3 Customising Your System (System Programming) 3.3 Customising Your System (System Programming) 3.3.1 Programming Information You can customise your system according to your requirements. [Your system already has default settings (factory installed).] The programming is shown below.
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3.3 Customising Your System (System Programming) Procedure The basic steps are shown below. 1. Entering the programming mode PROGRAM system password OR PAUSE Press PROGRAM or PAUSE. Enter . Enter system password. 2. Programming You can enter each programme number (3 digits). • To exit the programming mode at any time, lift the handset. 3. Exiting the mode PROGRAM OR PAUSE Press PROGRAM or PAUSE. • To exit the programming mode at any time, lift the handset.
3.3 Customising Your System (System Programming) 3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. [In 12-hour Format] 0 0 date year 0 SELECT (AUTO ANS/MUTE, MESSAGE) Enter 000. Press ENTER. Enter year (00-99). Press ENTER. Press NEXT. Press SELECT for month. Press Right. Enter date (01-31). hour minute AM/PM Enter hour (01-12). Enter minute (00-59). Select AM or PM. To end END (HOLD) Press ENTER. Press END.
3.3 Customising Your System (System Programming) • • • • • After changing the desired values, you can press the ENTER button. You do not have to perform the rest of the steps. The clock starts immediately after the ENTER button is pressed. You cannot leave a value empty. You can clear the entry by pressing the CLEAR button. To confirm your entry after storing data: — The STORE button light: Lights red. — Confirmation Tone: One beep: Your entry is accepted. Three beeps: Your entry is rejected.
3.3 Customising Your System (System Programming) System Speed Dialling Name [002] You can store the name associated with the speed dialling number. These names are displayed when making calls using the display operation. To enter characters, refer to "Entering Characters". To end 0 0 2 Enter 002. Press ENTER. system speed dialling no. name Enter system speed dialling number (3 digits). Enter name (max. 20 characters). Press ENTER. Press END. To continue OR Press NEXT. Press PREV.
3.3 Customising Your System (System Programming) Extension Name [004] You can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. To enter characters, refer to "Entering Characters". To end 0 0 Enter 004. 4 extension no. Press ENTER. Enter extension number. name Enter name Press ENTER. (max. 20 characters). Press END. To continue OR Press NEXT.Press PREV. Press CANCEL.
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Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer.
4.1 Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. • I cannot use the telephone. • • Consult your dealer. The telephone is locked. Unlock your telephone. ( 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock), 2.1.1 Extension Control) Your telephone is connected to an eXtra Device Port. System programming is required. Consult your dealer. Some features do not work.
4.1 Troubleshooting Problem My proprietary telephone does not have a feature button. Remedy • Some models do not have the feature button. Change a flexible button to the desired button. ( 3.1.3 Customising the Buttons) Enter the specified feature number instead of the feature button. ( 1.1.1 Before Operating the Telephones) A reorder tone is audible or "Restricted" is displayed. • The telephone is locked. • Unlock your telephone. ( 1.5.
4.1 Troubleshooting Problem I cannot send a call waiting tone to the dialled extension. Remedy • • The other party has not set the Call Waiting feature. ( Sending a Call Waiting Tone (Call Waiting), 1.4.4 Answering Call Waiting, 1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)) The other party has set Data Line Security. ( 1.7.9 Protecting Your Line against Notification Tones (Data Line Security)) I forgot the password. • Ask the manager to assist you. ( 2.1.
4.2 Feature Number Table 4.2 Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Default (New) Feature (While dial tone is heard) Additional digits 1.2.
4.2 Feature Number Table Default (New) Feature (While dial tone is heard) Additional digits 1.2.4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing (Automatic Callback Busy Cancel)/To cancel (CCBS Cancel) Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) 46 ( ) 70 ( ) For a caller – To leave/cancel 1/0 + extension no. For a called extension – To call back 2 – To clear 0 + your extension no. 1.2.
4.2 Feature Number Table Default (New) Feature (While dial tone is heard) Additional digits 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) Answering a Call from Another Telephone (Call Pickup) – Group ( – Directed ) extension no. 41 ( Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) group no. (2 digits) 40 ) 720 ( ) – To deny 1 – To allow 0 1.3.
4.2 Feature Number Table Default (New) Feature (While dial tone is heard) Additional digits 1.4.5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) phone no. + 3 62 ( ) 1.5.1 Forwarding Calls Forwarding Your Calls (Call Forwarding [FWD])/ 1.7.
4.2 Feature Number Table Default (New) Feature (While dial tone is heard) 1.5.2 Showing a Message on the Caller’s Telephone Display (Absent Message) Additional digits 750 ( ) – To set 1-9 (+ parameter) + # – To cancel 0 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock) 77 ( ) – To lock 1 – To unlock 0 + extension PIN 1.6.1 Paging Group Paging paging group no. (2 digits) 33 ( ) 1.6.
4.2 Feature Number Table Default (New) Feature (While dial tone is heard) 1.7.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/ ( Connected Line Identification Presentation [CLIP/COLP]) Additional digits 7 2 ) – Public 1 – Your extension 2 1.7.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone ( (Connected Line Identification Restriction [COLR]) 7 0 ) – To show 0 – To prevent 1 1.7.
4.2 Feature Number Table Default (New) Feature (While dial tone is heard) 1.7.13 Clearing Features Set at Your Extension (Extension Feature Clear) Additional digits 790 ( ) 1.8.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) Log-in Log-out 736 ( To enter/leave the Not Ready mode 0 + ICD Group extension no./ 1 (Not Ready)/0 (Ready) 735 ( *2 1.8.
4.2 Feature Number Table Default (New) Feature (While dial tone is heard) Additional digits 2.1.1 Extension Control *1 To lock/unlock other extensions (Remote Extension Lock) – To unlock ( – To lock ) *1 2.1.2 Time Service Mode Control *1 2.1.4 Turning on the External Background Music (BGM) extension no. 783 ( – Day/Night/Lunch/Break extension no. 782 ) 780 ( ) 0/1/2/3 35 ( ) – To play KX-TDA100/KX-TDA200: external pager no. (1 digit)/ + BGM no.
4.2 Feature Number Table Feature (While busy, DND or call tone is heard) Default 1.2.
4.3 What is This Tone? 4.3 What is This Tone? 4.3.1 What is This Tone? While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone).
4.3 What is This Tone? Tone 2 1s Any one of the following features is set: • Absent Message • Background Music • Call Forwarding • Call Pickup Deny • Call Waiting • Do Not Disturb • Extension Lock • Executive Busy Override Deny • Hot Line • Timed Reminder Tone 3 • • • • After pressing TRANSFER or Recall/hookswitch to hold a call temporarily (e.g.
4.3 What is This Tone? Ringback Tone 2 1s Special ringback tone for DISA call Do Not Disturb (DND) Tone The dialled extension is refusing incoming calls. While off-hook Indication Tones Tone 1 15 s Call waiting tone Tone 2 A call is on hold longer than the specified time When talking to an outside party Warning Tone 1s This tone is sent 15, 10 and 5 seconds before the specified time for disconnection.
4.3 What is This Tone? Tone 4 1s Establishing or leaving a conference Tone 5 A call has been put on hold.
4.4 Revision History 4.4 Revision History 4.4.1 KX-TDA100/KX-TDA200 Version 1.1 New Contents • 1.4.5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) • 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) Changed Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – FLASH/RECALL • 1.2.
4.4 Revision History 4.4.2 KX-TDA30 Version 1.1 New Contents • 1.4.5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) • 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) Changed Contents • 1.11.1 Using the Call Log Calling with the Incoming Call Log Calling with the Outgoing Call Log • 1.11.
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Index User Manual 197
Index A Absent Message 85, 155, 185 Accessing External Services (External Feature Access [EFA]) 118 Accessing System Features (System Feature Access) 137 Accessing the ISDN Service (ISDN Service Access) 39 Account 19, 163 Account Code Entry 26, 181 Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) 73 Adding Other Parties during a Conversation (Conference) 67 After Moving to a New Location in the Office 125 Alternate Calling—Ring/Voice 40, 189 Alternat
Index Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/Connected Line Identification Presentation 99 [CLIP/COLP]) DND Override 38, 189 Do Not Disturb (DND) 17, 96, 184 Do Not Disturb (DND) Tone 192 Door Open 117, 187 Doorphone Call 116, 187 During a Conversation 53 Headset Operation 77, 156 HOLD 16 Holding 57 Holding a Call 57 Holding in a System Parking Zone (Call Park) 59 Hot Line 28, 181 How to Follow the Steps 21 Hurry-up 19, 163 Hurry-up Transfer —> Manual Queue Re
Index Making an Announcement and Having a Multiple Party Conversation 91 (Broadcasting) Making Calls 23 Making/Answering an Announcement 88 Malicious Call Identification (MCID) 52, 183 Manager Operation 139 Manager Password 166 Manager Programming 166, 167 Manual Queue Redirection 115 Message 15, 19, 162 Message for another extension 19, 162 Message Waiting 34, 182, 189 MODE 18 MONITOR 16 Monitoring and Changing the Log-in/Log-out Status of Extensions 113 Monitoring and Controlling the Call Status of an In
Index Storing Names and Numbers 130 System Alarm 19, 163 System Feature Access 137 System Password 169 System Programming 169, 172 System Speed Dialling 28, 181 System Speed Dialling Name [002] 174 System Speed Dialling Number [001] 173 V T Walking COS 41 Walking Extension 125, 187 Walking Station —> Walking Extension 125, 187 Warning Tone 192 What is This Tone? 190 What Kind of Telephone Can Be Used? 12 When the Dialled Line is Busy or There is No Answer 31 When You Use a Panasonic Proprietary Telephon
Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of PCC. 2003 Panasonic Communications Co., Ltd. All Rights Reserved.
