KX-TCD965E-1(1) 99.9.27 7:54 PM Page 1 Digital Cordless Answering System KX-TCD965EC Model No. Operating Instructions ER ON ER ID ANSW CALL INT' E OK ERAS TING C GREE F 1 GH I 2 DE F 3 6 AB C 4 JK L 5 MNO 7 TU V 8 WXYZ PQRS CT SELE 9 0 PWR RCL PLEASE READ BEFORE USE AND SAVE. Caller ID Compatible Charge the batteries for about 4 hours before initial use. This equipment is not designed for making emergency telephony calls when the power fails.
KX-TCD965EC-1(2~25) 99.9.27 8:04 PM Page 2 Important Information Do not connect the AC adaptor to any AC outlet other than the standard AC 230–240 V, 50 Hz. • Outlet voltage DC1 8 V, 500 mA Outlet voltage DC2 9 V, 200 mA • The apparatus is approved for use with the KX-TCA11E power supply. • CAUTION: Do not remove cover. Live parts inside.
KX-TCD965EC-1(2~25) 99.9.27 8:04 PM Page 3 This cordless telephone has been designed to operate on radio frequencies which have been assigned to the exclusive use of cordless telephones. As the use of cordless telephones becomes more widespread users may experience a reduction in the quality of service obtainable from this apparatus.
KX-TCD965EC-1(2~25) 99.12.6 10:34 PM Page 4 Before Initial Use Thank you for purchasing your new Panasonic digital cordless telephone. If you require assistance please contact our customer care helpline on Tel. No. : 08701 578577 Caller ID, where available, is a telephone company service. After subscribing to Caller ID, this phone will display the caller’s phone number. A second caller’s phone number displays while the user is on another call, requires a subscription to both Caller ID and Call Waiting.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 5 For Best Performance Battery Charge Rechargeable Ni-Cd batteries power the handset. Install the batteries (p. 11) and charge them for about 4 hours before initial use (p. 13). Base Unit Location Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, radio, personal computer or another telephone.
KX-TCD965EC-1(2~25) 99.12.6 10:36 PM Page 6 Contents Chapter 1 Preparation Location of Controls ..........................8 Displays .............................................10 Settings .............................................11 Installing the Batteries in the Handset ...........................................11 Connections ....................................12 Battery Charge.................................13 Turning the Power ON.....................14 Selecting the Display Language ......
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 7 Chapter 4 Answering System Automatic Answering Operation .....54 Setting the Unit to Answer Calls ......54 Intercom .............................................70 Intercom between the Handset(s) and the Base Unit ............................70 Intercom between Handsets............71 Transferring a Call from One Handset to Another..........................72 Conference .....................................73 Setting the Call Waiting Tone ..........
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 8 Location of Controls Base unit CALLER ID Indicator (p. 29) Display (p. 10) Memo Button ANSWER ON Button and Indicator (p. 54) (p. 56) ERASE Button (p. 19, 56) Stop Button GREETING Button (p. 19) (p. 19, 55) Volume Buttons (p. 19) Charge Contacts (p. 13) , Antenna CALLER GRE ETIN G ID ANSWER ON ERA SE SEL EC T New Message Button (p. 55) Microphone (p. 19, 38, 56) SELECT Button (p. 70) Charge Indicator ( In Use Indicator ( 8 ) (p.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 9 Chapter 1 Handset Preparation Display (p. 11) Talk Button Intercom Button INT (p. 38) (p. 26, 27) INT' OK Function Button F (p. 14, 20, 35, 40, 42) F C GHI PQRS Tone Button 1 ABC 2 DEF 4 JKL 5 MNO 6 7 TUV 8 WXYZ 9 (p. 40) 3 Cancel Button C (p. 14, 20, 26, 27, 30, 36, 42) 0 RCL Recall Button RCL (p. 40) Navigator Key (I, OKH, G, F) (p. 14, 20, 26, 28, 30, 36, 42) PWR Power Button PWR (p. 14) Charge Contacts (p.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 10 Displays Base unit display The clock needs adjusting (p. 22). Your greeting message was not recorded correctly. Record it again (p. 19). The unit is in the answering system programming mode. The speaker volume level is set to “5”. You can select 9 levels (0–8) while using the answering system (p. 19, 55). 12 messages have been recorded. When the number of messages (Ex. 64 messages) flashes rapidly, memory is full. Erase some or all of the messages (p. 56).
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 11 AB CD E F GHI a b c d e f g Icons The call prohibition icon is displayed when this mode is turned on (p. 47). The in-range icon indicates that the handset is in range of the base unit. It flashes when the handset is out of range. The Caller ID icon is displayed when viewing the Caller List (p. 30) or “Private ring” is set in the phonebook (p. 34). The page/intercom icon is displayed when paging or using the intercom.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 12 Settings Connections Plug in the AC adaptor cord and the telephone line cord to the bottom of the unit. Then connect the cords as shown. Fasten the cords to prevent them from being disconnected. Hooks To Mains Outlet (AC 230–240 V, 50 Hz) AC Adaptor 8V Telephone Line Cord 9V AC Adaptor Telephone Line Cord *The abbreviation TNV means “Telephone Network Voltage”. To B.T. Socket TNV* • USE ONLY WITH Panasonic AC ADAPTOR KX-TCA11E.
KX-TCD965EC-1(2~25) 99.12.10 5:38 PM Page 13 Chapter 1 Battery Charge At the time of shipment, the batteries are not charged. To charge, place the handset on the base unit. Please charge the batteries for about 4 hours before initial use. ) lights. Charge Indicator ( Battery strength ) You can check the present battery strength on the display.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 14 Settings Turning the Power ON Press PWR firmly. • After all possible configurations briefly appear, the display will change to the following. Then the handset is in the stand-by mode. # $ 0 New Calls Base 1 # The number of new Caller ID calls received (p. 29) $ The current connected base unit number (p. 64) • You can choose whether to display the base unit number, handset number or no display in the stand-by mode by programming (p. 67).
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 15 You can program the dialling mode to tone or pulse. If you have touch tone service, set to tone. If rotary or pulse service is used, set to pulse. The factory preset is tone. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. Press F . 2 Press G or F until the arrow points to “Program”. 3 Press OKH. 4 Press G or F until the arrow points to “Setting Base”. 5 Press OKH. • “Input Command” is displayed. 6 Press 3 .
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 16 Settings Selecting the Handset Ringer Volume/Pattern You can program the desired handset ringer volume and pattern. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. Ringer volume Ringer pattern 7 levels are available. The lowest level is 1. The highest level is 6. The factory preset is 3. When set to OFF, the handset will not ring. You can program the desired handset ringer pattern (6 patterns). The factory preset is pattern 1.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 17 You can program the desired base unit ringer volume and pattern. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. Ringer pattern 4 levels (HIGH, MEDIUM, LOW, OFF) are available. The factory preset is MEDIUM. When set to OFF, the base unit will not ring. You can program the desired base unit ringer pattern (6 patterns). The factory preset is pattern 1. 1 Press F . 1 Press F . 2 Press G or F until the arrow points to H.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 18 Settings Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing . If you want to use this feature, turn the feature ON. The factory preset is OFF. In order to view Caller ID information before answering a call, leave the Auto Talk feature OFF. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. 1 Press F . 2 Press G or F until the arrow points to H.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 19 Preparing the Answering System You can record a personal greeting message. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received. To record a greeting message 1 Press and hold GREETING for about 2 seconds to record your greeting. • A series of short beeps will sound, followed by a long beep. 2 After the long beep, talk clearly, about 20 cm away from the MIC (microphone).
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 20 Preparing the Answering System Programming Summary for the Answering System You can program function items using the handset near the base unit. See the corresponding pages for function details. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. * Select Base 12 New Calls Setting Handset Base 1 Display Option Call Option Press F .
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 21 Chapter 1 Preparation • If “ ” flashes on the handset display and an alarm tone sounds, move closer to the base unit and try again. • You can exit the programming mode any time by pressing C . • When programming is completed, a confirmation tone sounds.** • If 6 beeps sound on the base unit during programming, a wrong key was pressed. Enter the correct number. **What the confirmation tone means 1 beep: The new programmed setting or selection is done.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 22 Preparing the Answering System Time and Day Adjustment Voice Time/Day Stamp: During playback, a synthesised voice will announce the time and day that each message was recorded. 1 Press F . 2 Press G or F until the arrow points to H. “Program”, then press OKH 3 Press G or F until the arrow points to H. “Setting Base”, then press OKH • “Input Command” is displayed. 4 Press . • “Remote Operation” is displayed on the handset.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 23 You can select “1 minute”, “unlimited” or “greeting only” for the caller’s recording time. The factory preset is “unlimited”. Press F . 2 Press G or F until the arrow points to H. “Program”, then press OKH 3 Press G or F until the arrow points to H. “Setting Base”, then press OKH • “Input Command” is displayed. 4 Press . If you select “greeting only”, the unit will answer a call with the greeting message, and then hang up.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 24 Preparing the Answering System Selecting the Number of Rings You can select the number of times the unit rings before the answering system answers a call, from 2 to 7 or AUTO (for Toll Saver*). The factory preset is AUTO. • You can exit the programming mode any time by pressing C . 1 Press F . 2 Press G or F until the arrow points to H. “Program”, then press OKH 3 Press G or F until the arrow points to H.
KX-TCD965EC-1(2~25) 99.9.27 8:05 PM Page 25 The VOX SENS function is preset is 1 (HIGH). If the unit continues to operate after a caller hangs up or there are long pauses between or after messages, set to 2 (LOW). Press F . 2 Press G or F until the arrow points to H. “Program”, then press OKH 3 Press G or F until the arrow points to H. “Setting Base”, then press OKH 5 • The current setting, “1” or “2”, is displayed on the base unit. 6 • “Input Command” is displayed. 4 Press .
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 26 Making Calls Make sure that the power is ON (p. 14). 1 Press •“ 2 . ” is displayed. Dial a phone number. • The dialled number is displayed. • If “ ” flashes and an alarm tone sounds after pressing , move closer to the base unit. Then try again. • You can choose whether to display the length of the call or phone number in the talk mode by programming (p. 51).
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 27 To redial the last number dialled 1 Press 2 Press F . . 3 While “Redial” is at the arrow, press OKH. • The last number dialled is automatically redialled . 1 While the desired number is displayed, press OKH. 2 While “Save Phonebook” is at the arrow, press OKH. • The display shows the number of remaining phonebook items, then “”. 3 1 Press F . H Redial Caller ID New Phonebook 2 3 4 While “Redial” is at the arrow, press OKH.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 28 Answering Calls Make sure that the power is ON (p. 14), otherwise the handset will not ring. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 29). In order to view the Caller ID information, please wait until the second ring to answer a call. 1 Press . • You can also answer a call by pressing any dialling button 0 to 9 , or (—Any Key Talk). 2 If you set the Auto Talk feature to ON (p.
KX-TCD965EC-2(26~41) 99.12.6 10:39 PM Page 29 Caller ID Service How caller information is displayed when a call is received 1234567890123456 78 • After you answer the call, the display will show the length of the call. Private name display If you receive a call from one of the same phone numbers stored in the phonebook, the caller’s name will be displayed. Peter Brown 87654321 • To use this function, names and phone numbers must be stored in the phonebook (p. 34).
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 30 Using the Caller List Viewing the Caller List Information of up to 50 different callers is sorted from the most recent to the oldest call in the Caller List. When the 51st call is received the oldest call is deleted. Each caller’s phone number, the time and day received are shown. If a call is received with the private name display function (p. 29), the caller’s name will be shown. To confirm who has called you, follow the steps below.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 31 Calling Back from the Caller List 1 Press F . Press G or F until the arrow points to “Caller ID”. 3 Press OKH. 6 • The most recent caller’s information is displayed. 4 Press G or F until the desired caller number is displayed. Press . • The displayed phone number is dialled automatically. To hang up, press or place the handset on the base unit. • The handset will return to the stand-by mode.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 32 Using the Caller List Storing Caller List Information in the Phonebook You can store phone numbers that are in the Caller List in the phonebook. You can also select a separate ring tone for callers by setting “Private ring” (p. 34). Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. 1 Press F . 2 Press G or F until the arrow points to “Caller ID”. 3 10 Press OKH. 6 While “Save Phonebook” is at the arrow, press OKH.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 33 Clearing Caller List Information You can clear some or all of the entries in the Caller List. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. To clear all entries in the Caller List Press F . 1 Press F . 2 Press G or F until the arrow points to “Caller ID”. 2 Press G or F until the arrow points to “Caller ID”. 3 Press OKH. 3 Press OKH. • The most recent caller’s information is displayed.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 34 Using the Phonebook You can store up to 70 names and phone numbers in the phonebook. All phonebook items are sorted by the first word in alphabetical order. Using the phonebook, you can make a call by selecting a name on the display. You can also select a separate ring tone for items by setting “Private ring” during storing. “Private ring” will sound after the first ring when a caller ID call is being received.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 35 To enter names selecting characters The dialling buttons can be used to enter letters and character symbols. The letters are printed on the dialling buttons. Pressing each button selects a character as shown below. To shift from capital to lower case, press F . Each time you press F , the mode will change.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 36 Using the Phonebook Finding Items in the Phonebook 1 Press G or F to enter the phonebook. To search for a name by initial • The first item is displayed. 1 • The first item is displayed. ANNE 1234567890123456 789012 2 2 Press G or F until the desired name is displayed. Press the dialling button for the first letter of the desired name until any name with the same initial is displayed. • The letters are printed on the dialling buttons.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 37 Editing an Item in the Phonebook 1 Press G or F until the desired name is displayed. 6 • Pressing I erases the digit to the left of the cursor. To erase all digits, press I firmly. • You can also search for the item by initial (p. 36). Press OKH. H Edit Clear Go Back Press OKH. 8 Press G or F to select private ring ON or OFF, then press OKH. 9 While “Save” is at the arrow, press OKH. While “Edit” is at the arrow, press OKH.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 38 Intercom A 2-way intercom is available between the handset and the base unit. Paging the base unit from the handset 1 Using this feature, you can locate a misplaced handset. Handset: Press I N T then 0 . •“ ” is displayed and the base unit rings. • To stop paging, press . 2 3 4 Base unit: Press Paging the handset from the base unit (Handset locator) 1 . • The handset rings for 1 minute and “ flashes. • To stop paging, press again. to answer.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 39 Special Features How to Use the Pause Feature (For Analogue PBX Line/Long Distance Service Users) We recommend you insert “Pause” if a pause is required for dialling with a PBX or to access a long distance service. # Press 9 . 9 $ Press H Pause Go Back F and press OKH to select “Pause”. 9P1234567 % Enter a phone number. Setting the pause timing You can set the pause timing to 3 seconds or 5 seconds, depending on to your PBX requirements.
KX-TCD965EC-2(26~41) 99.9.27 8:03 PM Page 40 Special Features Setting the Key Lock You can lock the handset dialling buttons. Only incoming calls are accepted until the key lock is cancelled. When the unit is in the stand-by mode, press and hold F until a beep sounds. 7 New Calls • “Key Lock” is displayed and all dialling buttons are locked. Key Lock To cancel the key lock When the unit is in the stand-by mode, press and hold F for about 2 seconds.
KX-TCD965EC-2(26~41) 99.12.10 5:35 PM Page 41 Call Waiting and Caller ID Compatible If you subscribe to Caller ID and Call Waiting service, your handset displays a second caller’s information while talking. After you hear a second caller waiting tone, the caller’s phone number and “CALL WAITING” will be displayed. You can answer the second call, keeping the first call on hold. Selecting the earth (option)/time break recall mode 1 Press F . 2 Press G or F until the arrow points to “Program”.
KX-TCD965EC-3(42~53) 99.12.13 7:05 PM Page 42 Summary of Programmable Functions You can program the following function items using the handset near the base unit. The display shows the instructions. See the corresponding pages for function details. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. * 12 New Calls H Select Base Base 1 To select the base unit access (p. 65) Setting Handset Press F .
KX-TCD965EC-3(42~53) 99.12.13 7:05 PM Page 43 HStandby Display Talk Display Battery Type To select the stand-by mode display (p. 67) To select the talk mode display (p. 51) To select the battery type (p. 74) HCall Bar Direct Call No. Direct ON/OFF To set the call prohibition mode (p. 47) To set the direct call number (p. 46) To set the direct call mode (p. 46) * HCancel Base Register H/set To cancel the base unit (p. 66) To register a handset in the base unit (p.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 44 Setting the Password On the handset You can program a 4-digit password. The factory preset is 0000. Changing the password may prevent the unauthorised use of your unit by another person. You need to enter this password when using the following functions: —Setting the call prohibition (p. 47) —Clearing the settings in handset memory (p. 52) —Cancelling a base unit (p. 66) 1 Press F . 2 Press G or F until the arrow points to “Program”. 3 Press OKH.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 45 On the base unit You can program a 4-digit password. The factory preset is 0000. Changing the password may prevent the unauthorised use of your unit by another person. You need to enter this password when using the following functions: —Registering a handset in the base unit —Setting the dialling mode (p. 15) (p. 64) —Setting the pause timing (p. 39) —Cancelling a handset (p. 66) —Setting the earth/time break recall mode —Setting the bell selection (p. 68) (p.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 46 Direct Call You can easily make a call using a stored direct call number by pressing . Incoming calls can still be accepted. To use this feature, store the direct call number and turn on the mode by programming. When the direct call mode is on, you can ONLY dial the number stored in the direct call memory. The factory preset is OFF. Setting the Direct Call Number and Mode 1 Press F . 10 2 Press G or F until the arrow points to “Program”.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 47 Call Prohibition You can prohibit anyone from making a call with your handset except for emergency calls (999, 112). Incoming calls are accepted. To use this feature, turn on the call prohibition mode by programming. The factory preset is OFF. Press F . 2 Press G or F until the arrow points to “Program”. 3 Press OKH. 4 Press G or F until the arrow points to “Call Option”. 5 While “Call Bar” is at the arrow, press OKH.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 48 Call Restriction You can restrict desired handset(s) from dialling selected phone numbers. Phone numbers beginning with the restricted digits cannot be dialled out. For example, if “00” is assigned as the call restriction number, international calls cannot be made. For selected handset(s), you can assign up to 6 call restriction numbers (up to 8 digits). Set the call restricted handset(s) and the restriction number(s) by programming. The factory preset is OFF.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM When you dial a restricted number, the call is disconnected, the dialled number flashes. Ex. The restricted number is “00”. 00 To cancel the call restricted handset(s) • The cancelled handset number(s) stop(s) flashing. Follow steps 1 to 9 on page 48. In step 10, press OKH until the call restriction number you want to cancel is displayed. Then erase the number by pressing I. • The call restriction number is cleared.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 50 Other Programmable Settings Setting the Key Tones You can choose whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. 1 Press F . 2 Press G or F until the arrow points to “Program”. 3 Press OKH. 7 Press G or F to select ON or OFF. 4 Press G or F until the arrow points to “Setting Handset”. 8 Press OKH. 5 6 • The current setting is at the arrow.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 51 Setting the Battery Low Alarm You can choose whether or not the handset will sound a battery low alarm. The factory preset is ON. 1 2 Press F . 3 Press G or F until the arrow points to “Setting Handset”, then press OKH. 4 Press G or F until the arrow points to “Battery Alarm”, then press OKH. Press G or F until the arrow points to “Program”, then press OKH. Press G or F to select ON or OFF. Press OKH. • A confirmation tone sounds.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 52 Clearing the Settings in Memory On the handset This function enables the handset to clear the following settings at one time. They will return to their initial settings.
KX-TCD965EC-3(42~53) 99.9.27 8:02 PM Page 53 On the base unit This function enables the base unit to clear the following settings at one time. They will return to their initial settings.
KX-TCD965EC-4(54~62) 99.9.27 8:00 PM Page 54 Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. • The total recording time (including the greeting message) is approximately 15 minutes. • A maximum of 64 messages (including the greeting message) can be recorded. Setting the Unit to Answer Calls Press ANSWER ON to turn on the answering system. ANSWER ON Button and Indicator • The indicator lights and “Answer set” is heard.
KX-TCD965EC-4(54~62) 99.9.27 8:00 PM Page 55 Listening to Messages You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. Listening to only the new messages Press briefly. • The unit announces the number of new messages and plays them back. • During playback, the display shows the message number. • To increase the volume, press . To decrease the volume, press .
KX-TCD965EC-4(54~62) 99.9.27 8:00 PM Page 56 Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: — “Memory is full” is heard. — The number of messages displayed on the base unit flashes rapidly. — The ANSWER ON indicator flashes rapidly. Erase some or all of the messages. We recommend you erase unnecessary messages after each playback.
KX-TCD965EC-4(54~62) 99.9.27 8:00 PM Page 57 Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. To operate the unit remotely, you must first store your remote code using the handset near the base unit (p. 58). A synthesized voice menu will guide you on how to operate the unit (p. 59). • To skip the voice menu and operate the unit directly, see page 60. Summary of remote operation Enter your remote code (p.
KX-TCD965EC-4(54~62) 99.9.27 8:00 PM Page 58 Remote Operation from a Touch Tone Phone Setting the Remote Code The remote code prevents unauthorised people from accessing your unit and listening to your messages. Choose any 3-digit number (000–999). The remote code is not preset. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. 1 Press F . 2 Press G or F until the arrow points to H. “Program”, then press OKH 3 Press G or F until the arrow points to H.
KX-TCD965EC-4(54~62) 99.9.27 8:00 PM Page 59 Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. All message playback. Press 1 . All recorded messages are played back. At the end of the last message, “End of final message” and the remaining recording time are announced. Press 2 . New message playback. Press 1 . Only new messages are played back. Press 2 . Press 1 to record your message. Press 2 for other functions.
KX-TCD965EC-4(54~62) 99.9.27 8:00 PM Page 60 Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. Hang up anytime to end the remote operation. Direct commands 4 NEW MESSAGE PLAYBACK • Only new messages are played back. 5 ALL MESSAGE PLAYBACK • All messages are played back. 1 REPEAT (During playback) • The current message is repeated.
KX-TCD965EC-4(54~62) 99.9.27 8:01 PM Page 61 To continue the remote operation When listening to your messages remotely, the unit will stop playback every 2 minutes and 40 seconds and you will hear two beeps. To continue playback, press 9 within 10 seconds after the beeps. If you do not press 9 within that time, the unit will hang up. All messages will be saved. Skipping the greeting message After calling your unit, press during the greeting message.
KX-TCD965EC-4(54~62) 99.9.27 8:01 PM Page 62 Remote Operation with the Handset Direct commands 4 NEW MESSAGE PLAYBACK • Only new messages are played back. 5 ALL MESSAGE PLAYBACK • All messages are played back. 1 REPEAT (During playback) • The current message is repeated. 2 SKIP (During playback) • The current message is skipped. The next message is played. 9 STOP (During playback) • Playback is temporarily stopped. • To resume playback, press 9 again within 15 seconds, or the voice menu (p.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 63 For Optional Multi-Unit Users Operating More than One Handset You can register and operate up to 6 handsets at the base unit. Operating more than one handset allows you to have an internal call while simultaneously conducting an external phone call using another handset. Radio Range H3 H2 H1 Ex. 6 optional handsets are added to a base unit. Handset 1 is engaged in an internal call with handset 3. Handset 2 is engaged in an external call.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 64 Registration Registering a Handset in the Base Unit You must register the handset in the base unit before use. • Charge the optional handset batteries for approximately 4 hours before initial use. • Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. • Register the handset number within 1 minute. If not registered within 1 minute, press C on the handset to cancel the programming mode. Then start again from step 1.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 65 Selecting the Base Unit Access Automatic base unit access (Auto) The handset automatically selects a registered base unit. • When the handset moves to another base unit radio area, it loses contact with the previous base unit and automatically accesses the new base unit. • If the handset is in the overlap area between several base unit radio areas, the handset will access a base unit in the order of the base unit numbers.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 66 Registration Cancelling a Handset Each handset can cancel itself or another handset. 1 Press F . 2 Press G or F until the arrow points to “Program”. 3 Press OKH. 4 Press G or F until the arrow points to “Setting Base”, then press OKH. • “Input Command” is displayed. 5 Press 7 . 6 Enter the base unit password (p. 45). 7 Enter the handset number(s) you want to cancel. • The selected handset number(s) flash(es).
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 67 Selecting the Stand-By Mode Display You can choose whether to display the currently connected base unit number, handset number or no display while in the stand-by mode. The factory preset is the base unit number. 1 Press F . 2 Press G or F until the arrow points to “Program”. 9 Press C to return to the stand-by mode. Ex. “Handset Number” is selected. 3 Press OKH. 10 New Calls 4 Press G or F until the arrow points to “Display Option”. INT.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 68 Bell Selection There are three choices for bell selection. When a call is being received: — all handsets ring. “All handsets” — the selected handset(s) ring(s). “Specified handset(s)” — the selected handset rings first, then if it does not answer, all other handsets will ring. “First handset” The factory preset is “All handsets”. To change the bell selection, program as follows. Selecting specified handset(s) You can choose which handset(s) you want to ring.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Selecting first handset Page 69 6 One handset will ring first, then all other handsets will ring if the first handset is not answered. You can choose which handset will ring first and the ring count (1 to 6) until all handsets ring. The factory preset is 3 rings. 1 Follow steps 1 to 7 on page 68. 2 Press 3 . • The current registered handset number(s) is/are displayed. Enter the handset number you want to ring. • The selected handset number flashes. Ex.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 70 Intercom Intercom between the Handset(s) and the Base Unit A 2-way intercom is available between one of the handsets and the base unit when another handset is not having an outside call. The base unit user can page the handset users individually or at one time. Paging all the handsets from the base unit (All paging) Paging a handset from the base unit (Individual paging) The base unit user can talk with the handset user who answers first.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 71 Intercom between Handsets A 2-way intercom is available between handsets. Ex. Handset 1 is paging Handset 2. 1 2 Handset 1: Press I N T . 4 Handset 1: Enter the desired handset number. •“ ” is displayed and the paged handset rings. 3 Handset 2: When the unit rings, press answer. • The intercom duration is displayed. INT.2-INT.1 00-00-00 to .
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 72 Intercom Transferring a Call from One Handset to Another The intercom can be used during a call, enabling you to transfer a call between handsets registered to the same base unit. Transferring a call using the intercom Transferring a call without the intercom Ex. Handset 1 is transferring a call to Handset 2. This feature enables you to transfer the call to another handset without waiting for the paged handset to answer.
KX-TCD965EC-5(63~73) 99.9.27 7:58 PM Page 73 Conference During a call using the handset, you can make an intercom call to another handset and then combine the calls together to establish a conference call between handsets registered to the same base unit. 1 Handset 1: During a call, press I NT . Then enter the desired handset number. • The call is put on hold. • If there is no answer, press I NT to return to the call. 2 Handset 1: Press 3 to establish a conference call.
KX-TCD965EC-6(74~84) 99.12.10 5:44 PM Page 74 Replacing the Batteries Selecting the battery type Three Nickel cadmium (Ni-Cd) batteries are included with this unit. Nickel metal hydride (Ni-MH) rechargeable batteries can also be used. If you replace the batteries with Ni-MH batteries, you must set the battery type selection to “Ni-MH”, or the battery strength will not be displayed correctly. The factory preset is “Ni-Cd”. 1 2 3 4 5 Press F .
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Page 75 Caution: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. 2. 3. 4. Use only the batteries specified. Do not use non-rechargeable batteries. Do not mix old and new batteries. Do not dispose of the batteries in a fire. They may explode. Check with local waste management codes for special disposal instructions. 5. Do not open or mutilate the batteries.
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Page 76 Before Requesting Help Cordless Telephone Problem 76 Remedy “ ” flashes and an alarm tone sounds when you press . • You are too far from the base unit. Move closer and try again. • Plug in the AC adaptor. A busy tone sounds when you press . • Another handset is in use. “ ” flashes during a conversation and the call is disconnected. • The handset is out of range. Move closer to the base unit and make the call again. • Plug in the AC adaptor.
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Problem Page 77 Remedy While programming or searching, the unit starts to ring and stops the program/search. • To answer the call, press . Start again from the beginning after hanging up. The unit does not display the caller’s phone numbers. • Other telephone equipment may be interfering with your telephone. Disconnect it. Try again. • Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Page 78 Before Requesting Help Answering System Problem 78 Remedy The answering system is on, but incoming messages are not recorded. • The recording time is set to “greeting only”. Select “1 minute” or “unlimited” (p. 23). • Memory is full. Erase some or all of the messages (p. 56). The number of messages on the base unit display and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. • Memory is full.
KX-TCD965EC-6(74~84) 99.12.10 5:48 PM Page 79 General Remedy Problem • Turn the power ON (p. 14). • Check the settings (p. 11–18). • Charge the batteries fully (p. 13). • Clean the charge contacts and charge again (p. 13). • Unplug the AC adaptor and turn the power OFF to reset. Plug in the AC adaptor and turn the power ON. Then try again. • The handset has been cancelled or has not been registered. Register the handset (p. 64). • Re-install the handset batteries and try again.
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Page 80 Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When the unit is not used, turn the power off. When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Page 81 Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use a T-adaptor. To B.T. Socket T-Adaptor Telephone Line Cord Standard Telephone Chapter 6 Batteries, due to their construction, undergo some wear and tear. The lifetime of a battery also depends on correct maintenance. Charging and discharging are the most important factors.
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Page 82 Dear purchaser, You have acquired a KX-TCD965EC, which is a product made in regard with the European Standards for Cordless Telephones (DECT). DECT technology is characterised by high-security protection against interceptions as well as high-quality digital transmission. This telephone was designed for a wide range of applications.
KX-TCD965EC-6(74~84) 99.9.27 7:59 PM Page 83 GUARANTEE CONDITIONS OF GUARANTEE Please keep these Operating Instructions with your receipt. Receipt No. Date of Purchase Model No. KX-TCD965EC Serial No. Chapter 6 Panasonic Business Systems U.K. Useful Information This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers.
73/23/EEC 89/336/EEC 92/31/EEC 93/68/EEC Customer Care Helpline Tel. No.: 08701 578577 Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Manufacturer: Kyushu Matsushita Electric (U.K.) Ltd.
