KX-TCD961E-Chap.1(1) 99.9.27 6:31 PM Page 1 Digital Cordless Answering System KX-TCD961EB Model No. Operating Instructions N ER O ANSW INT' OK C E ERAS RDL TING GREE PROG 1 GH I 2 DE F 3 6 AB C 4 JK L 5 MNO 7 TU V 8 WXYZ PQRS CT SELE 9 0 PWR RCL PLEASE READ BEFORE USE AND SAVE. Charge the batteries for about 4 hours before initial use. This equipment is not designed for making emergency telephony calls when the power fails.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 2 Important Information Do not connect the AC adaptor to any AC outlet other than the standard AC 230–240 V, 50 Hz. • Outlet voltage DC1 8 V, 500 mA Outlet voltage DC2 9 V, 200 mA • The apparatus is approved for use with the KX-TCA11E power supply. • CAUTION: Do not remove cover. Live parts inside.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 3 This cordless telephone has been designed to operate on radio frequencies which have been assigned to the exclusive use of cordless telephones. As the use of cordless telephones becomes more widespread users may experience a reduction in the quality of service obtainable from this apparatus.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 4 Before Initial Use Thank you for purchasing your new Panasonic digital cordless telephone. If you require assistance please contact our customer care helpline on Tel. No. : 08701 578577 For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Included with this unit AC Adaptor (p. 12) Part No. KX-TCA11E Telephone Line Cord (p. 12) Part No. PQJA87S Batteries (p. 11) Part No.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 5 For Best Performance Battery Charge Rechargeable Ni-Cd batteries power the handset. Install the batteries (p. 11) and charge them for about 4 hours before initial use (p. 13). Base Unit Location Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, radio, personal computer or another telephone.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 6 Contents Chapter 1 Preparation Location of Controls ......................8 Displays ..........................................10 Settings ..........................................11 Installing the Batteries in the Handset .......................................11 Connections ................................12 Battery Charge .............................13 Turning the Power ON..................14 Selecting the Dialling Mode..........
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 7 Answering System Automatic Answering Operation..38 Setting the Unit to Answer Calls...38 Transferring a Call from One Handset to Another.......................55 Conference ..................................56 Setting the Call Waiting Tone .......56 Chapter 6 Erasing Messages .........................40 Useful Information Recording a Memo Message ........40 Replacing the Batteries.................57 Remote Operation from a Touch Tone Phone ...............
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 8 Location of Controls Base unit Display (p. 10) Memo Button (p. 40) ANSWER ON Button and Indicator (p. 38) ERASE Button (p. 18, 40) Stop Button GREETING Button (p. 18) (p. 18, 39) Volume Buttons (p. 18) Charge Contacts (p. 13) , Antenna ANSW ER O GRE ETIN G N ERA SE SEL EC T New Message Button (p. 39) Microphone (p. 18, 26, 40) SELECT Button (p. 53) Charge Indicator ( In Use Indicator ( 8 ) (p. 13) ) (p.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 9 Chapter 1 Handset Display (p. 11) Navigator Key F, G (p. 16, 23, 24, 25, 30) Talk Button (p. 23) Intercom Button INT (p. 15, 19, 26, 30, 54) Cancel Button C (p. 19, 23, 24, 25, 30, 31) INT' C OK Button OK (p. 16, 30) OO K K PROG RDL Program Button PROG (p. 15, 19, 25, 28, 30) GHI PQRS Tone Button 1 ABC 4 JKL 7 TUV (p. 28) 2 DEF 5 MNO 6 8 WXYZ 9 3 Redial/Pause Button RDL (p. 24, 27) 0 RCL Recall Button RCL (p.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 10 Displays Base unit display The clock needs adjusting (p. 20). Your greeting message was not recorded correctly. Record it again (p. 18). The unit is in the answering system programming mode. The speaker volume level is set to “5”. You can select 9 levels (0–8) while using the answering system (p. 18, 39). 12 messages have been recorded. When the number of messages (Ex. 64 messages) flashes rapidly, memory is full. Erase some or all of the messages (p. 40).
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 11 (The display shows all possible configurations.) The direct call icon is displayed when this mode is turned on (p. 32). The in-range icon indicates that the handset is in range of the base unit. It flashes when the handset is out of range. The call prohibition icon is displayed when this mode is turned on (p. 33). The page/intercom icon is displayed when paging or using the intercom. It flashes when another unit pages the handset.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 12 Settings Connections Plug in the AC adaptor and the telephone line cord to the bottom of the unit. Then connect the cords as shown. Fasten the cords to prevent them from being disconnected. Hooks To Mains Outlet (AC 230–240 V, 50 Hz) 8V Telephone Line Cord AC Adaptor 9V AC Adaptor Telephone Line Cord *The abbreviation TNV means “Telephone Network Voltage”. To B.T. Socket TNV* • USE ONLY WITH Panasonic AC ADAPTOR KX-TCA11E.
KX-TCD961EB.1(2~22) 99.12.10 5:53 PM Page 13 Chapter 1 Battery Charge At the time of shipment, the batteries are not charged. To charge, place the handset on the base unit. Please charge the batteries for about 4 hours before initial use. ) lights. Charge Indicator ( Battery strength ) You can check the present battery strength on the display.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 14 Settings Turning the Power ON Display Power Button PWR Press PWR firmly. • After all possible configurations briefly appear, the display will change to the following. Then the handset is in the stand-by mode. The current connected base unit number is displayed. - i• You can choose whether to display the base unit number, handset number or no display in the stand-by mode by programming (p. 51).
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 15 You can program the dialling mode to tone or pulse. If you have touch tone service, set to tone. If rotary or pulse service is used, set to pulse. The factory preset is tone. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. 2 Press PROG then INT . 1 Ensure that the dialling mode is selected tone. 2 Press 3 Dial a number you are familiar with. 4 If the call is successful, you are connected to a tone exchange.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 16 Settings Selecting the Handset Ringer Volume/Pattern You can program the desired handset ringer volume and pattern. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. Ringer volume Ringer pattern 7 levels are available. The lowest level is 1. The highest level is 6. The factory preset is 3. When set to OFF, the handset will not ring. You can program the desired handset ringer pattern (6 patterns). The factory preset is pattern 1.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 17 You can program the desired base unit ringer volume and pattern. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. Ringer pattern 4 levels (HIGH, MEDIUM, LOW, OFF) are available. The factory preset is MEDIUM. When set to OFF, the base unit will not ring. You can program the desired base unit ringer pattern (6 patterns). The factory preset is pattern 1. 1 Press PROG then INT . 1 Press PROG then INT . 2 Press 2 then 3 .
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 18 Preparing the Answering System Greeting Message You can record a personal greeting message. If a greeting message is not recorded, one of two pre-recorded greeting will be played when a call is received. All messages (greeting, incoming, memo, etc.) are stored in digital memory (p. 39). The total recording time is approximately 15 minutes. The greeting recording time is limited to 2 minutes and 30 seconds.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 19 Chapter 1 Programming Summary for the Answering System You can program function items using the handset near the base unit. See the corresponding pages for function details. Make sure that the power is ON (p. 14) and you are in the stand-by mode. Preparation - iPress PROG then INT . Press .
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 20 Preparing the Answering System Time and Day Adjustment Voice Time/Day Stamp: During playback, a synthesised voice will announce the time and day that each message was recorded. 1 2 Press PROG then INT . Press . •“ ” is displayed on the handset. • “P” is displayed on the base unit. 3 Press 0 . •“ ” is displayed on the base unit. • “Set time” is announced. If previously adjusted, the time/day will be heard.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 21 You can select “1 minute”, “unlimited” or “greeting only” for the caller’s recording time. The factory preset is “unlimited”. 2 Press PROG then INT . Press 5 . •“ ” is displayed on the handset. • “P” is displayed on the base unit. 3 Press 3 . • The current setting is displayed on the base unit. 1: 1 minute 2: unlimited 3: greeting only 4 Press PROG . • If you select “greeting only”, “--” is displayed on the base unit.
KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 22 Preparing the Answering System Setting the VOX SENS Function The VOX SENS function is preset is 1 (HIGH). If the unit continues to operate after a caller hangs up or there are long pauses between or after messages, set to 2 (LOW). 1 Press PROG then INT . 2 Press . •“ ” is displayed on the handset. • “P” is displayed on the base unit. 3 4 Press 7 . To set to LOW, press 2 . OR To set to HIGH, press 1 . • The setting is displayed. 5 Press PROG .
KX-TCD961EB.2(23~29) 99.9.27 7:35 PM Page 23 Making Calls Make sure that the power is ON (p. 14). 1 2 Press . Dial a phone number. • The dialled number is displayed. • If “ ” flashes and an alarm tone sounds after pressing , move closer to the base unit. Then try again. • You can choose whether to display the length of the call or phone number in the talk mode by programming (p. 36). • After a few seconds, the display will start showing the length of the call.
KX-TCD961EB.2(23~29) 99.9.27 7:35 PM Page 24 Making Calls • If your line has rotary or pulse service, any access numbers entered after pressing will not be included when redialling. To redial the last number dialled Press ➡ RDL . •The last number dialled is automatically redialled. To redial after confirming the numbers in redial memory The unit automatically stores the last 10 numbers dialled into redial memory. 1 Press RDL . • The last number dialled is displayed.
KX-TCD961EB.2(23~29) 99.9.27 7:35 PM Page 25 Speed Dialling Storing Phone Numbers in Memory You can store up to 20 telephone numbers in the handset. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. 1 Press G or F until a desired memory station number ( to ) is displayed. 00 Press PROG . Memory card 3 Enter a phone number, up to 24 digits. Use the memory card on page 63 as a name or phone number index for speed dialling.
KX-TCD961EB.2(23~29) 99.9.27 7:36 PM Page 26 Intercom A 2-way intercom is available between the handset and the base unit. Paging the base unit from the handset 1 Handset: Press INT Using this feature, you can locate a misplaced handset. then 0 . •“ ” is displayed and the base unit rings. • To stop paging, press . 2 3 4 Base unit: Press Paging the handset from the base unit (Handset locator) 1 . • The handset rings for 1 minute and “ flashes. • To stop paging, press again. to answer.
KX-TCD961EB.2(23~29) 99.9.27 7:36 PM Page 27 Special Features How to Use the Pause Feature (For Analogue PBX Line/Long Distance Service Users) We recommend you press RDL if a pause is required for dialling with a PBX or to access a long distance service. Ex: Line access number 9 (PBX) ➡ RDL ➡ Phone number • Pressing RDL once creates a pause. This prevents misdialling when you redial or dial a stored number. • Pressing RDL more than once increases the length of the pause between numbers.
KX-TCD961EB.2(23~29) 99.9.27 7:36 PM Page 28 Special Features Temporary Tone Dialling (For Rotary or Pulse Service Users) Press before entering access numbers which require tone dialling. • The dialling mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse. Setting the Key Lock You can lock the handset dialling buttons. Only incoming calls are accepted until the key lock is cancelled.
KX-TCD961EB.2(23~29) 99.9.27 7:36 PM Page 29 Using the Recall Feature RCL is used to access special telephone services (optional) such as call waiting. Contact your telephone company for details. Example: British Telecom call waiting When a call waiting tone is heard during a conversation: • Each time you press RCL , you can switch between the first and second call. • Depending on the provider, you may need to enter a code after pressing RCL . Follow the instructions given by your provider.
KX-TCD961EB.3(30~37) 99.12.10 5:56 PM Page 30 Summary of Programmable Functions You can program the following function items using the handset near the base unit. See the corresponding pages for function details. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode.
KX-TCD961EB.3(30~37) 99.9.27 7:34 PM Page 31 Setting the Password You can program a 4-digit password for both the handset and base unit individually. Each factory preset is 0000. Changing the password may prevent the unauthorised use of your unit by another person. Once you have programmed the password, you cannot confirm it. We recommend you write down the password. If you forget it, please consult your nearest Panasonic Service Centre.
KX-TCD961EB.3(30~37) 99.9.27 7:34 PM Page 32 Direct Call You can store a number in the direct call memory. This feature allows you to make a call easily by pressing . Incoming calls can still be accepted. Setting the Direct Call Mode After storing the direct call number, the unit will automatically switch to the direct call mode. When the direct call mode is on, you can ONLY dial the number stored in the direct call memory. 1 Press PROG . 2 Press G or F until “F42 ” is displayed. 3 Press OK .
KX-TCD961EB.3(30~37) 99.9.27 7:34 PM Page 33 Call Prohibition You can prohibit anyone from making a call with your handset except for emergency calls (999, 112). Incoming calls are accepted. To use this feature, turn on the call prohibition mode by programming. The factory preset is OFF. 1 Press PROG . 2 Press G or F until “F4 i ” is displayed. 3 Press OK . To turn OFF the call prohibition mode Press G or F to select OFF in step 5. • You can also press 0 to select OFF. •“ ” will go out.
KX-TCD961EB.3(30~37) 99.9.27 7:34 PM Page 34 Call Restriction You can restrict desired handset(s) from dialling selected phone numbers. Phone numbers beginning with the restricted digits cannot be dialled out. For example, if “00” is assigned as the call restriction number, international calls cannot be made. For selected handset(s), you can assign up to 6 call restriction numbers (up to 8 digits). Set the call restricted handset(s) and the restriction number(s) by programming. The factory preset is OFF.
KX-TCD961EB.3(30~37) 99.9.27 7:34 PM Page 35 Other Programmable Settings Setting the Key Tones You can choose whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. 1 Press PROG . 2 Press G or F until “F2 i ” is displayed, then press OK . • The current setting is displayed. 1: ON 0: OFF Setting the Range Warning Alarm You can choose whether or not the handset will sound a range warning alarm. The factory preset is OFF. 1 Press PROG .
KX-TCD961EB.3(30~37) 99.9.27 7:34 PM Page 36 Other Programmable Settings Selecting the Talk Mode Display You can choose whether to display the length of the call or the dialled telephone number while in the talk mode. The factory preset is the length of the call. 1 Press PROG . 2 Press G or F until “F32 ” is displayed, then press OK . • The current setting is displayed. 1: Length of the call 0: Dialled phone number Ex. Length of the call is selected.
KX-TCD961EB.3(30~37) 99.9.27 7:34 PM Page 37 Clearing the Settings in Memory This function enables the handset or base unit to clear the following settings at one time. They will return to their initial settings.
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 38 Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. • The total recording time (including the greeting message) is approximately 15 minutes. • A maximum of 64 messages (including the greeting message) can be recorded. Setting the Unit to Answer Calls Press ANSWER ON to turn on the answering system. • The indicator lights and “Answer set” is heard.
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 39 Listening to Messages You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. Listening to only new messages Press briefly. • The unit announces the number of new messages and plays them back. • During playback, the display shows the message number. • To increase the volume, press . To decrease the volume, press .
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 40 Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: — “Memory is full” is heard. — The number of messages displayed on the base unit flashes rapidly. — The ANSWER ON indicator flashes rapidly. Erase some or all of the messages. We recommend you erase unnecessary messages after each playback.
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 41 Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. To operate the unit remotely, you must first store your remote code using the handset near the base unit (p. 42). A synthesized voice menu will guide you on how to operate the unit (p. 43). • To skip the voice menu and operate the unit directly, see page 44. Summary of remote operation Enter your remote code (p. 42) during or after the greeting message.
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 42 Remote Operation from a Touch Tone Phone Setting the Remote Code The remote code prevents unauthorised people from accessing your unit and listening to your messages. Choose any 3-digit number (000–999). The remote code is not preset. Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. 1 Press PROG then INT .
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 43 Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. All message playback. Press 1 . All recorded messages are played back. At the end of the last message, “End of final message” and the remaining recording time are announced. Press 2 . New message playback. Press 1 . Only new messages are played back. Press 2 . Press 1 to record your message. Press 2 for other functions.
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 44 Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. Hang up anytime to end the remote operation. Direct commands 4 NEW MESSAGE PLAYBACK • Only new messages are played back. 5 ALL MESSAGE PLAYBACK • All messages are played back. 1 REPEAT (During playback) • The current message is repeated.
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 45 To continue the remote operation When listening to your messages remotely, the unit will stop playback every 2 minutes and 40 seconds and you will hear two beeps. To continue playback, press 9 within 10 seconds after the beeps. If you do not press 9 within that time, the unit will hang up. All messages will be saved. Skipping the greeting message After calling your unit, press during the greeting message.
KX-TCD961EB.4(38~46) 99.9.27 7:33 PM Page 46 Remote Operation with the Handset Direct commands 4 NEW MESSAGE PLAYBACK • Only new messages are played back. 5 ALL MESSAGE PLAYBACK • All messages are played back. 1 REPEAT (During playback) • The current message is repeated. 2 SKIP (During playback) • The current message is skipped. The next message is played. 9 STOP (During playback) • Playback is temporarily stopped. • To resume playback, press 9 again within 15 seconds, or the voice menu (p.
KX-TCD961EB.5(47~56) 99.9.27 7:31 PM Page 47 For Optional Multi-Unit Users Operating More than One Handset You can register and operate up to 6 handsets at the base unit. Operating more than one handset allows you to have an internal call while simultaneously conducting an external phone call using another handset. Radio Range H2 H3 H1 Ex. 6 optional handsets are added to a base unit. Handset 1 is engaged in an internal call with handset 3. Handset 2 is engaged in an external call.
KX-TCD961EB.5(47~56) 99.9.27 7:31 PM Page 48 Registration Registering a Handset in the Base Unit You must register the handset in the base unit before use. • Charge the optional handset batteries for about 4 hours before initial use. • Make sure that the power is ON (p. 14) and the unit is in the stand-by mode. • Register the handset number within 1 minute. If not registered within 1 minute, press PROG on the handset to cancel the programming mode. Then start again from step 1.
KX-TCD961EB.5(47~56) 99.9.27 7:31 PM Page 49 Selecting the Base Unit Access Automatic base unit access The handset automatically selects a registered base unit. • When the handset moves to another base unit radio area, it loses contact with the previous base unit and automatically accesses the new base unit. • If the handset is in the overlap area between several base unit radio areas, the handset will access a base unit in the order of the base unit numbers.
KX-TCD961EB.5(47~56) 99.9.27 7:31 PM Page 50 Registration Cancelling a Handset Cancelling a base unit Each handset can cancel itself or another handset. If another handset is out of range and/or its power is OFF when “Cancelling a Handset”, the previous base unit number will still remain in the cancelled handset. Therefore, you need to cancel the base unit registered in the cancelled handset. 1 Press PROG then INT . 2 Press 7 . 3 Enter the base unit password (p. 31).
KX-TCD961EB.5(47~56) 99.9.27 7:31 PM Page 51 Selecting the Stand-By Mode Display You can choose whether to display the currently connected base unit number, handset number or no display while in the stand-by mode. The factory preset is the base unit number. 1 Press PROG . 2 Press G or F until “F3 i ” is displayed, then press OK . • The current setting is displayed. 1: Base unit number 2: Handset number 0: No display 3 Press G or F to select the desired setting.
KX-TCD961EB.5(47~56) 99.9.27 7:32 PM Page 52 Bell Selection Selecting first handset One handset will ring first, then all other handsets will ring if the first handset is not answered. You can choose which handset will ring first and the ring count (1 to 6) until all handsets ring. The factory preset is 3 rings. 1 Press PROG then INT . 2 Press 1 . 3 Enter the base unit password (p. 31). • The current setting is displayed. 1: All handsets 2: Specified handset(s) 3: First handset 4 Press 3 .
KX-TCD961EB.5(47~56) 99.9.27 7:32 PM Page 53 Intercom Intercom between the Handset(s) and the Base Unit A 2-way intercom is available between one of the handsets and the base unit when another handset is not having an outside call. The base unit user can page the handset users individually or at one time. Paging all the handsets from the base unit (All paging) Paging a handset from the base unit (Individual paging) The base unit user can talk with the handset user who answers first.
KX-TCD961EB.5(47~56) 99.9.27 7:32 PM Page 54 Intercom Intercom between Handsets A 2-way intercom is available between handsets. Ex. Handset 1 is paging Handset 2. 1 2 Handset 1: Press INT . 4 Handsets 1 and 2: To end the intercom, press . Handset 1: Enter the desired handset number. •“ ” is displayed and the paged handset rings. [ i] - [ 2 ] 3 Handset 2: When the unit rings, press answer. • The intercom duration is displayed.
KX-TCD961EB.5(47~56) 99.9.27 7:32 PM Page 55 Transferring a Call from One Handset to Another The intercom can be used during a call, enabling you to transfer a call between handsets registered to the same base unit. Transferring a call using the intercom Transferring a call without the intercom Ex. Handset 1 is transferring a call to Handset 2. This feature enables you to transfer the call to another handset without waiting for the paged handset to answer. 1 3 Ex.
KX-TCD961EB.5(47~56) 99.9.27 7:32 PM Page 56 Intercom Conference During a call using the handset, you can make an intercom call to another handset and then combine the calls together to establish a conference call between handsets registered to the same base unit. 1 2 Handset 1: During a call, press INT . Then enter the desired handset number. • The call is put on hold. • If there is no answer, press INT return to the call. to Handset 2: When the unit rings, press answer.
KX-TCD961EB.6(57~68) 99.12.10 5:58 PM Page 57 Replacing the Batteries Selecting the battery type Three Nickel cadmium (Ni-Cd) batteries are included with this unit. Nickel metal hydride (Ni-MH) rechargeable batteries can also be used. If you replace the batteries with Ni-MH batteries, you must set the battery type selection to “1”, or the battery strength will not be displayed correctly. The factory preset is “0” (Ni-Cd). 1 2 3 4 Press PROG . 5 Press PROG .
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 58 Replacing the Batteries Caution: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. 2. 3. 4. Use only the batteries specified. Do not use non-rechargeable batteries. Do not mix old and new batteries. Do not dispose of the batteries in a fire. They may explode. Check with local waste management codes for special disposal instructions. 5. Do not open or mutilate the batteries.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 59 Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use a T-adaptor. To B.T.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 60 Before Requesting Help Cordless Telephone Problem 60 Remedy “ ” flashes and an alarm tone sounds when you press . • You are too far from the base unit. Move closer and try again. • Plug in the AC adaptor. A busy tone sounds when you press . • Another handset is in use. “ ” flashes during a conversation and the call is disconnected. • The handset is out of range. Move closer to the base unit and make the call again. • Plug in the AC adaptor.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Problem Page 61 Remedy You cannot program function items such as the dialling mode. • Programming is not possible while the unit is in the talk or intercom mode. • Do not pause for over 60 seconds while programming. You cannot store a phone number in memory. • You cannot store a phone number while the unit is in the talk or intercom mode. • Do not pause for over 60 seconds while storing.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 62 Before Requesting Help Answering System Problem 62 Remedy The answering system is on, but incoming messages are not recorded. • The recording time is set to “greeting only”. Select “1 minute” or “unlimited” (p. 21). • Memory is full. Erase some or all messages (p. 40). The number of messages on the base unit display and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. • Memory is full. Erase some or all messages (p. 40).
KX-TCD961EB.6(57~68) 99.12.10 5:59 PM Page 63 General Remedy Problem The unit does not work. • Turn the power ON (p. 14). • Check the settings (p. 11–17). • Charge the batteries fully (p. 13). • Clean the charge contacts and charge again (p. 13). • Unplug the AC adaptor and turn the power OFF to reset. Plug in the AC adaptor and turn the power ON. Then try again. • The handset has been cancelled or has not been registered. Register the handset (p. 48). • Re-install the handset batteries and try again.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 64 Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When the unit is not used, turn the power off. When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 65 Important Notice Concerning the Correct Use and Charging of Ni-Cd (Ni-MH) Batteries Batteries, due to their construction, undergo some wear and tear. The lifetime of a battery also depends on correct maintenance. Charging and discharging are the most important factors. You should take notice of the following to maintain the life of the battery as long as possible. Ni-Cd (Ni-MH) batteries may experience a memory effect.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 66 Dear purchaser, You have acquired a KX-TCD961EB, which is a product made in regard with the European Standards for Cordless Telephones (DECT). DECT technology is characterised by high-security protection against interceptions as well as high-quality digital transmission. This telephone was designed for a wide range of applications.
KX-TCD961EB.6(57~68) 99.9.27 7:30 PM Page 67 GUARANTEE CONDITIONS OF GUARANTEE Please keep these Operating Instructions with your receipt. Receipt No. Date of Purchase Model No. KX-TCD961EB Serial No. Chapter 6 Panasonic Business Systems U.K. Useful Information This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers.
KX-TCD961EB.6(57~68) 99.12.10 6:01 PM Page 68 73/23/EEC 89/336/EEC 92/31/EEC 93/68/EEC Customer Care Helpline Tel. No.: 08701 578577 Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Manufacturer: Kyushu Matsushita Electric (U.K.) Ltd.
