420E.book Page 1 Thursday, March 20, 2003 7:41 PM Operating Instructions Contents KX-TCD420E Model No. Preparation Digital Cordless Answering System Preparation Cordless Telephone Before Initial Use ......................... 2 Important Information .................. 3 Setting up .................................... 4 Cordless Telephone Answering System Answering System..................... 33 Remote Operation ..................... 40 Useful Information Before Requesting Help ............
420E.book Page 2 Thursday, March 20, 2003 7:41 PM Before Initial Use Thank you for purchasing your new Panasonic digital cordless telephone. • Order accessory items for all Communications Products with ease and confidence either by telephoning our Customer Care Centre on: 08700 100 076 Monday - Friday 9:00am - 5:30pm • Or go on line through our Internet Accessory ordering application at shop@Panasonic http://www.panasonic.co.uk • Most major credit and debit cards accepted.
420E.book Page 3 Thursday, March 20, 2003 7:41 PM Important Information recharging, or have failed. • During a mains power failure. • When the Key Lock is set to ON. • When the unit is in Direct Call mode. Do not open the base unit or handset (other than to change the batteries). This apparatus should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers. Care should be taken that objects do not fall onto, and liquids are not spilled into the unit.
20E.book Page 4 Thursday, March 20, 2003 7:41 PM Setting up Connection Do not connect the telephone line cord to the phone socket 4 until the handset is fully charged. Plug in the AC adaptor and the telephone line cord in order 1, 2, 3. (Switch on AC mains outlet.) LINE 1 Hook 2 4 Fasten the AC adaptor cord to prevent it from being disconnected. 3 The AC adaptor must remain connected at all times (It is normal for the adaptor to feel warm during use).
420E.book Page 5 Thursday, March 20, 2003 7:41 PM Setting up Battery Charge Fully charged During charging Battery Life Battery life is dependent on use and conditions but in general when using fully charged Ni-MH batteries (700 mAh): Talk time: 10hrs approx. Standby time: 120hrs approx. When using Ni-Cd batteries (250 mAh): Talk time: 4hrs approx. Standby time: 40hrs approx. (Times indicated are for peak performance) The batteries reach peak performance after several full charge/discharge cycles.
420E.book Page 6 Thursday, March 20, 2003 7:41 PM Setting up Symbols Used in This Operating Instructions Symbol Meaning To search the desired item, press UP or DOWN. To select the desired item, press RIGHT. To search and then to select the desired item, press UP or DOWN then RIGHT. To move the cursor to the right or to the left, press RIGHT or LEFT. To go to the next step. " " The words in " " indicate the words in display.
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420E.book Page 8 Thursday, March 20, 2003 7:41 PM Setting up Wall Mounting This unit can be mounted on a wall. - Insert screws into the wall. The centre of the screw hole should be 8 cm horizontally apart. - Connect the AC adaptor and the telephone line cord. - Arrange the wires as shown, then mount the unit.
420E.book Page 9 Thursday, March 20, 2003 7:41 PM Using the Telephone Power On/Off Power on Power off Press for more than 1 second. *1 Press for more than 2 seconds. *2 *1 When button is released, the display changes to the standby mode. *2 The display goes blank. Making a Call Post-dialling 1 Phone Number *1 2 1 Press TALK. 2 Phone Number Press TALK. *1 If you need correction, press CLEAR. Digit is cleared to the left, then enter numbers.
420E.book Page 10 Thursday, March 20, 2003 7:41 PM Making Calls Redialling The last 10 numbers dialled are stored in the redial list automatically. Dialling with the Redial List 1 Dialling the Last Number Dialled 2 Press REDIAL.*1 3 Search the desired dialled item. 1 2 Press REDIAL. Press TALK. Press TALK. Editing the Dialled Number in the Redial List 1 2 Press REDIAL.*1 4 5 Move cursor. 3 Search/Select the desired dialled item. AND/ OR C Press CLEAR.*2 Search/Select "EDIT CALL NO".
420E.book Page 11 Thursday, March 20, 2003 7:41 PM Caller ID Caller ID Service Caller ID Display When receiving a call, the display shows its phone number. For example, a caller whose phone number is 01234567890 has been received. If you store a phone number with a name in the phonebook, the display shows caller’s name when receiving a call. If the caller has requested not to display his/her information, the display shows "PRIVATE".
420E.book Page 12 Thursday, March 20, 2003 7:41 PM Caller ID Caller ID List Information up to 50 different callers is stored from the most recent call to the oldest call in the caller list. When the 51st call is received, the oldest caller information is cleared. If you receive a call from the same phone number you stored with a name in the phonebook, the display will show the caller’s name. Calling Back 1 2 Press TALK. Search the desired received item.
420E.book Page 13 Thursday, March 20, 2003 7:41 PM Answering Calls Auto Talk If you set Auto Talk to on, you can answer the phone by lifting the handset off the base unit. 1 2 Press MENU. 3 Search/Select "SETTING HS". • To exit the operation, press 4 Search/Select "OTHER OPT". 5 Search/Select "AUTO TALK". Search/Select "ON" or "OFF". any time. When an external call is incoming, you can temporarily turn off the handset ringer.
420E.book Page 14 Thursday, March 20, 2003 7:41 PM Phonebook You can store up to 20 caller information in the phonebook. If you received a call from the same phone number you stored with a name in the phonebook, the display will show the caller’s name. Storing a Caller Information 1 2 5 3 Select "NEW PHONE". Press MENU. 4 Phone Number Press OK. Enter phone number. (max. 24 digits) *1 6 Name Enter name. (max. 9 characters)*1 Press OK.*2 any time.
420E.book Page 15 Thursday, March 20, 2003 7:41 PM Phonebook Editing a Caller Information 1 Press PHONEBOOK.*1 2 3 The 1st digit of the desired phone number blinks. Select "EDIT". Search/Select desired item. 4 5 C Press CLEAR.*2 Move cursor. AND/ OR Number 6 Edit the phone number.*3 Press OK. 7 8 Move cursor. C Press CLEAR.*2 AND/ OR Cordless Telephone 9 Name Edit the name.*4 Press OK. Clearing a Caller Information 1 2 Press PHONEBOOK.
420E.book Page 16 Thursday, March 20, 2003 7:41 PM Phonebook Storing the Phone Number into the Phonebook When Pre-dialling 1 Phone Number *1 2 3 Press OK to store the number. 4 Press OK twice. Name Enter name.*2 5 Press OK. any time. • To exit the operation, press *1 If you need correction, press CLEAR. Digit is cleared to the left, then enter numbers. *2 To enter characters, see Character Selection on page 14. Storing the Number from the Redial/Caller List into the Phonebook Press REDIAL.
420E.book Page 17 Thursday, March 20, 2003 7:41 PM Phonebook Hot Key You can assign the dialling buttons 1 through 9 as hot keys. You can choose 9 phone numbers from the phonebook. Registering a Phone Number as a Hot Key 1 Press PHONEBOOK.*1 2 3 Search/Select desired item. 4 Search/Select "HOT KEY REG". Search/Select desired dialling button number.*2 Cordless Telephone 5 Search/Select "YES". Dialling with Hot Key 1 Press and hold the dialling button registered as a hot key. 2 Press TALK.
420E.book Page 18 Thursday, March 20, 2003 7:41 PM Handset Settings : Time Alarm Before programming, please follow steps 1 to 3. You must set the clock before setting the time alarm. 1 Press MENU. 2 Search/Select "SETTING HS". 3 Search/Select "TIME ALARM". Setting Alarm Time 4 5 Search/Select "SET TIME". 6 Time Enter time. 4-digit (24 hour clock). 7 Press OK. Search/Select "OFF", "ONCE" or "REPEAT DAILY". Setting Time Alarm On/Off 4 5 Search/Select "SET ALARM".
420E.book Page 19 Thursday, March 20, 2003 7:41 PM Handset Settings : Ringer Option Before programming, please follow steps 1 to 3. 1 2 Press MENU. 3 Search/Select "SETTING HS". Search/Select "RINGER OPT". Setting the Ringer Volume The choices are 6 levels and off. Cordless Telephone 4 5 Search/Select "RINGER VOL". Search/Select desired ringer volume. • If "RINGER OFF" is selected, is displayed.
420E.book Page 20 Thursday, March 20, 2003 7:41 PM Handset Settings : Tone Option You can set the following sounds on or off. Key Tone: Key tone will sound when you press any key, and a confirmation tone and an error tone will be heard during operation. Call Waiting Tone: Call waiting tone will sound when an incoming external call is received during an intercom call. Range Warning Alarm: Alarm will sound when you move out of range of a base unit.
420E.book Page 21 Thursday, March 20, 2003 7:41 PM Handset Settings Before programming, please follow steps 1 to 3. 1 2 3 Press MENU. Search/Select "SETTING HS". Search/Select "DISPLAY OPT". Selecting the Talk Mode Display Even if you select "PHONE NO", the other party’s phone number will not appear on your display when you receive calls without subscribing to a Caller ID service. Search/Select "TALK MODE". 5 Search/Select "TALK TIME"(Length of the call) or "PHONE NO"(Phone number).
420E.book Page 22 Thursday, March 20, 2003 7:41 PM Handset Settings Before programming, please follow steps 1 to 3. 1 2 Press MENU. 3 Search/Select "SETTING HS". Search/Select "CALL OPT". Setting the Direct Call Number After a direct call number has been set and on, you can dial the direct call number only by pressing TALK. Incoming calls are accepted. 4 5 Phone Number Enter the direct call number. (max. 24 digits) Search/Select "DIRECT NO". 6 Press OK 3 times.
420E.book Page 23 Thursday, March 20, 2003 7:41 PM Handset Settings Key Lock You can lock the handset dialling buttons. Only incoming calls are accepted while the key lock is on. The key lock is cancelled if the handset is turned off. When the key lock is on, emergency calls cannot be made until key lock is cancelled. Key Lock On Key Lock Off Press OK for more than 2 seconds. is displayed and all dialling buttons are locked. Recall Feature RECALL is used to access special telephone services.
420E.book Page 24 Thursday, March 20, 2003 7:41 PM Base Unit Setings Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". Changing Base Unit PIN The factory preset is 0000. Once you have programmed the base unit PIN, you cannot confirm it. We recommend you write down the base unit PIN. If you forget it, please consult our Panasonic Customer Care Helpline. U.K. 08700 100 076 R.O.I.
420E.book Page 25 Thursday, March 20, 2003 7:41 PM Base Unit Settings Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". Cancelling Call Restricted Number 3 6 4 4-digit Base Unit PIN 5 Factory preset 0000 8 Press RIGHT. Press RIGHT repeatedly until desired call restriction number is displayed. Repeat the steps 5 to 7. OR C Press CLEAR. Press OFF.
420E.book Page 26 Thursday, March 20, 2003 7:41 PM Initial Settings : Reset Handset You can reset all of the handset settings to their initial settings. 1 2 Press MENU. 3 Search/Select "SETTING HS". 4 Search/Select "RESET HS". 4-digit Handset PIN Factory preset 0000 5 Search/Select "YES" or "NO".
420E.book Page 27 Thursday, March 20, 2003 7:41 PM Initial Settings Reset Base Unit Settings If the base unit is reset, the Caller ID list will clear. 1 Press MENU. 2 "INPUT CODE" Search/Select "SETTING BS". 4 4-digit Base Unit PIN Factory preset 0000 Base Unit Initial Settings Function Ringer Mode Number of Rings Time Break/Earth Recall Pause Timing Call Restricted Handsets Call Restriction Numbers 4-Digit Base Unit PIN 0 Press 0. Press OK. any time.
420E.book Page 28 Thursday, March 20, 2003 7:41 PM Multi-unit User Operation : Handset Registration to a Base Unit Handset Registration The handset supplied with the base unit is already registered. If an optional handset is purchased, it must be registered. Additional KX-A142E handsets are available to purchase separately. Up to 6 handsets can be registered to a single base unit. Using additional handsets allows you to have an intercom call while simultaneously conducting a call to an outside line.
420E.book Page 29 Thursday, March 20, 2003 7:41 PM Multi-unit User Operation Cancelling a Base Unit You can cancel any base unit that your handset is registered to. 1 2 3 Search/Select "SETTING HS". Press MENU. 4 Search/Select "REGISTRATION". 5 4-digit Handset PIN 6 Factory preset 0000 Search/Select "CANCEL BS". 8 Cordless Telephone 7 Search/Select desired base unit number to cancel.*1 Search/Select "YES" or "NO". Press RIGHT.
420E.book Page 30 Thursday, March 20, 2003 7:41 PM Multi-unit User Operation Before programming, please follow steps 1 to 4. 1 Press MENU. 2 "INPUT CODE" 3 Search/Select "SETTING BS". 1 Base Unit 4 4-digit PIN Factory preset 0000 Ringer Mode Selection; Setting the All Handsets Mode 5 6 1 "All handsets" mode. Press OK. Setting the Selected Handsets Mode 5 2 "Selected handsets" mode. 6 Handset Numbers*1 7 Press desired handset numbers. Press OK.
420E.book Page 31 Thursday, March 20, 2003 7:41 PM Multi-unit User Operation : Base Unit Selection When Automatic Base Unit Access is selected, if you move outside of the radio range of the current base unit, the handset automatically searches for other registered bases. When a specified base unit is selected, the handset will access that base unit only. Calls (both incoming and outgoing) can be conducted only via the selected base unit, even if the radio cells overlap with neighbouring base units.
420E.book Page 32 Thursday, March 20, 2003 7:41 PM Intercom Intercom between Handsets You can use your handsets as a 2-way intercom. For example, when Handset 1 calls Handset 2. To hang up, press . 1 ( INT on the display) Press INTERCOM. 2 2 Press desired Handset Number. 3 Press TALK.*1 • Intercom calls can be conducted within the radio cell of the current base unit, but not with units in neighbouring radio areas.
420E.book Page 33 Thursday, March 20, 2003 7:41 PM Answering System Summary of Answering System Before programming, please follow steps 1 to 2. 1 INT Press INTERCOM. 2 Press 1 To repeat an/a incoming/memo message during playback. (p. 35) Press 2 To skip an/a incoming/memo message during playback. (p. 35) Press 4 To playback new incoming/memo message(s). (p. 35) Press 5 Press 6 Press 7 4 To record a memo message. (p. 35) Press 7 6 To record a greeting message. (p.
420E.book Page 34 Thursday, March 20, 2003 7:41 PM Answering System Greeting Messages You can choose to use one of two pre-recorded greeting messages, or you can record your own greeting message. All messages (greeting, incoming & memo) are stored indefinitely on a “Flash memory” IC chip - even if a power failure occurs.
420E.book Page 35 Thursday, March 20, 2003 7:41 PM Answering System Incoming/Memo Messages Incoming messages and memo messages are stored in chronological order. New messages cannot be recorded when “Memory full” is heard. We recommend you erase unnecessary messages after each playback to leave more time for recording new message(s). If new message(s) is/are recorded, icon on the handset display will flash. When the memory is full, it will flash faster.
420E.book Page 36 Thursday, March 20, 2003 7:41 PM Answering System Clearing All Incoming/Memo Messages 1 3 2 INT Press INTERCOM. 4 5 ALL Selecting the Caller’s Recording Time You can select “1 minute”, “unlimited” or “greeting only” for the caller’s recording time. 1 3 Press MENU. 2 "INPUT CODE" Search/Select "SETTING BS". 4 3 5 1 1 minute 2 Unlimited 3 Greeting only*1 6 Press OK. • The factory preset is in shade. *1 " " is displayed.
420E.book Page 37 Thursday, March 20, 2003 7:41 PM Answering System Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". Recording Quality It is possible to select either high quality or normal quality recording of incoming messages. Available recording time will vary as follows: Quality Recording Time Normal :Approx. 20 minutes High :Approx. 10 minutes 1 3 4 8 5 ON (High) OR 2 OFF (Normal) 6 Press OK.
420E.book Page 38 Thursday, March 20, 2003 7:41 PM Answering System Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". Monitor Function On/Off When your greeting message is being played to the caller and the caller’s message is being recorded, you can listen to it through the handset. 1 3 4 4 5 Off 6 OR 2 On Press OK. • The factory preset is in shade.
420E.book Page 39 Thursday, March 20, 2003 7:41 PM Answering System Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. Firstly you must store your remote code using the handset near the base unit. The 3-digit remote code prevents unauthorised use of your answering system for listening to recorded messages. Turning ON the Answering System Remotely 1. 2. 3. 4. 5. 6. 7. Call your unit from a touch tone phone and wait for 20 rings.
420E.book Page 40 Thursday, March 20, 2003 7:41 PM Remote Operation Voice Menu The words in “ ” mean a voice guidance. Press 1 . “All message playback.” “Press 1 to playback all messages. Press 2 for other functions.” Press 2 . Press 2 . Press 2 . “Press 1 to record your messages. Press 2 for other functions.” Press 2 . "Press 1 to erase all messages. Press 2 for other functions.” Press 2 . “Press 1 to playback new messages. Press 2 for other functions.” “Press 1 to record your greeting.
420E.book Page 41 Thursday, March 20, 2003 7:41 PM Before Requesting Help If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider. If it operates correctly, then the problem is likely to be a fault in your apparatus. In this case, contact your supplier for advice.
0E.book Page 42 Thursday, March 20, 2003 7:41 PM Before Requesting Help Problem Possible cause Solution Last number redial does not work. • Number exceeded 24 digits. • Redial manually. No Caller ID number displayed. • Service not supplied. • Caller has withheld info. • Caller ID service must be icon flashes. • Battery low. • Recharge batteries. is disappeared. • Wrong battery type • Set the correct battery type. Cannot register handset to base. 42 selected. • Max.
420E.book Page 43 Thursday, March 20, 2003 7:41 PM Before Requesting Help Answering System Problem Possible cause Solution The answering system is on, • The recording time is set to • Select “1 minute” or but incoming messages are “greeting only”. “unlimited (see “Answering not recorded. System”). • Erase some or all of the • Memory is full. messages. You cannot operate the answering system from a touch tone phone. You cannot operate the answering system with the handset.
420E.book Page 44 Thursday, March 20, 2003 7:41 PM Technical Information Specifications Standard: Number of channels: Frequency range: Duplex procedure: Channel spacing: Bit rate: Modulation: RF Transmission Power: Voice coding: Power source: Power consumption, base unit: Operating conditions: Dimensions, Base Unit: Dimensions, Handset: DECT=(Digital Enhanced Cordless Telecommunications) GAP=(Generic Access Profile) 120 Duplex Channels 1.88 GHz to 1.
420E.book Page 45 Thursday, March 20, 2003 7:41 PM Index AC Adaptor .......................................... 2, 4 Accessories.............................................. 2 Answering Calls ..................................... 13 Answering System Answering System On/Off................. 36 Greeting Messages........................... 34 Incoming/Memo Messages ............... 35 Recording Your Telephone Conversation .................................................... 36 Auto Talk .......................
420E.book Page 46 Thursday, March 20, 2003 7:41 PM Guarantee CONDITIONS OF GUARANTEE This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge. 1.
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420E.book Page 48 Thursday, March 20, 2003 7:41 PM Hereby, Panasonic Communications Co., Ltd., declares that this Dect Cordless Telephone is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the manufacturer's declaration of conformity to the essential requirements of the R&TTE Directive is available at the following web address: http://doc.panasonic-tc.de For your future reference Serial No.