TCD220G(e-g).book Page 1 Thursday, January 20, 2005 11:43 AM Operating Instructions Digital Cordless Answering System Model No. KX-TCD220G This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
TCD220G(e-g).book Page 2 Thursday, January 20, 2005 11:43 AM Introduction Introduction Thank you for purchasing a new Panasonic digital cordless phone. For your future reference Attach or keep original receipt to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer This model is designed to be used in Germany and Austria. L The default setting is Germany.
TCD220G(e-g).book Page 3 Thursday, January 20, 2005 11:43 AM Feature highlights Feature highlights Phonebooks This unit provides the handset phonebook (200 names and phone numbers; Seite 14) and the shared phonebook (20 names and phone numbers; Seite 16). These phonebooks allow you to make calls without having to dial manually. For handset phonebook, you can assign each handset phonebook entry to the desired category, and search for handset phonebook entries by name or category.
TCD220G(e-g).book Page 4 Thursday, January 20, 2005 11:43 AM Inhalt Preparation Answering System Features Accessory information. . . . . . . . . . . . . . . . . . . 5 Important information . . . . . . . . . . . . . . . . . . . 6 Controls and displays . . . . . . . . . . . . . . . . . . . 7 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery installation. . . . . . . . . . . . . . . . . . . . . . 9 Battery charge. . . . . . . . . . . . . . . . . . . . . . . . .
TCD220G(e-g).book Page 5 Thursday, January 20, 2005 11:43 AM Preparation Accessory information Included accessories AC adaptor PQLV19CE Telephone line cord Rechargeable batteries AAA (R03) size HHR-4EPT Handset cover Operating instructions Quick guide Additional/replacement accessories Model No.
TCD220G(e-g).book Page 6 Thursday, January 20, 2005 11:43 AM Preparation Important information General L Use only the AC adaptor included with this product, noted on Seite 5. L Do not connect the AC adaptor to any AC outlet other than a standard 220–240 V AC outlet. L This product is unable to make calls when: – The portable handset battery(ies) need recharging or have failed. – There is a power failure. – The key lock feature is turned on.
TCD220G(e-g).book Page 7 Thursday, January 20, 2005 11:43 AM Preparation Controls and displays Controls Handset A I J B C D E F G N Dial keypad L The icons printed below the dial keys shown in the illustration (g, d, ■ etc.) indicate answering system operations. O {INT} (Intercom) P Microphone Hinweis: L Up to 3 menu items can be displayed at a time. To select a menu item not shown on the current page, scroll up or down by pressing the navigator key, {e} or {v}, respectively.
TCD220G(e-g).book Page 8 Thursday, January 20, 2005 11:43 AM Preparation Display icon Meaning L Handset is accessing base unit. (intercom, paging, changing base unit settings, etc.) k Handset is on an outside call. o Call bar is on. (Seite 23) u Answering system is on. (Seite 42) 5 Battery strength [VE] Voice enhancer is set to high or low tone. (Seite 12) [N] Night mode is on. (Seite 22) [X] Key lock is on. (Seite 12) [2] Handset number: The left icon shows handset 2 example.
TCD220G(e-g).book Page 9 Thursday, January 20, 2005 11:43 AM Preparation Battery installation When the batteries are fully charged, 5 remains on the display. 1 Insert the batteries negative (T) terminal first. 2 Close the handset cover. Hinweis: L Use only rechargeable batteries (Seite 5). Battery charge Place the handset on the base unit for about 7 hours before initial use. When charging, the battery icon is shown as follows. Hinweis: L It is normal for the handset to feel warm during charging.
TCD220G(e-g).book Page 10 Thursday, January 20, 2005 11:43 AM Preparation Battery life After your Panasonic batteries are fully charged, you can expect the following performance: Ni-MH batteries (700 mAh) Operation Operating time While in use (talking) 20 hours max. While not in use (standby) 170 hours max. Hinweis: L Actual battery performance depends on a combination of how often the handset is in use (talking) and how often it is not in use (standby).
TCD220G(e-g).book Page 11 Thursday, January 20, 2005 11:43 AM Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. 2 3 L To correct a digit, press {C/T}, then enter the correct number. Press {C}. When finished talking, press {ih} or place the handset on the base unit. Speakerphone The handset features a digital speakerphone, which allows you to have hands-free conversations. 1 During a conversation, press {s} to turn on the speakerphone. L Speak alternately with the caller.
TCD220G(e-g).book Page 12 Thursday, January 20, 2005 11:43 AM Making/Answering Calls 3 Select “Löschen”, then press {>}. 4 5 L If you want to erase all numbers in the list, select “Alle löschen”, then press {>}. Select “Ja”, then press {>}. Press {ih}. To store a number from the redial list into the handset phonebook 1 Press {R}. 2 Press {e} or {v} repeatedly to select the desired number, then press {j/OK}. 3 Select “Telbuch hinzuf.”, then press {>}. 4 Enter a name (16 characters max.
TCD220G(e-g).book Page 13 Thursday, January 20, 2005 11:43 AM Making/Answering Calls Recording a telephone conversation You can record your conversation while on an outside call. Wichtig: L Before recording a conversation, you should inform the other party that the conversation will be recorded. 1 Press {j/OK} during a conversation. 2 Select “Gespräch aufz.”, then press {>}. 3 To stop recording, press {j/OK}. Hinweis: L Recorded conversations are treated as new messages.
TCD220G(e-g).book Page 14 Thursday, January 20, 2005 11:43 AM Phonebooks Handset phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers to the handset phonebook, assign each handset phonebook entry to the desired category, and search for handset phonebook entries by name or category. Adding entries to the handset phonebook 1 Press {k}, then press {j/OK}. 2 Select “Neuer Eintrag”, then press {>}.
TCD220G(e-g).book Page 15 Thursday, January 20, 2005 11:43 AM Phonebooks Searching by category 1 Press {k}, then press {R}. 2 Select “Kategoriesuche”, then press {>}. 3 Select the category you want to search, then press {>}. L The first entry in that category is displayed. L If you select “Alle”, the unit will end the category search. 4 Press {e} or {v} repeatedly to scroll through the handset phonebook if necessary.
TCD220G(e-g).book Page 16 Thursday, January 20, 2005 11:43 AM Phonebooks Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually. 1 While on a call, press {k}. 2 Press {e} or {v} repeatedly to select the desired entry. L To search by first character (index search), see Seite 14.
TCD220G(e-g).book Page 17 Thursday, January 20, 2005 11:43 AM Phonebooks L If there is no space to store new entries, “Speicher Voll” will be displayed. Erase unnecessary entries (Seite 17). To edit/correct a mistake Press {<} or {>} to place the cursor on the number or character you wish to erase, then press {C/T}. Place the cursor to the right of where you want to insert a number or character, then press the appropriate dial key. Hinweis: L Press and hold {C/T} to erase all numbers or characters.
TCD220G(e-g).book Page 18 Thursday, January 20, 2005 11:43 AM Phonebooks Erasing all entries 1 Press {k} 2 times. 2 Press {j/OK}. 3 Select “Alle löschen”, then press {>}. 4 Select “Ja”, then press {>}. 5 Select “Ja” again, then press {>}. 6 Press {ih}. Copying phonebook entries Copying handset phonebook entries to other handset Handset phonebook entries (Seite 14) can be copied from the handset to the phonebook of a compatible Panasonic handset.
TCD220G(e-g).book Page 19 Thursday, January 20, 2005 11:43 AM Phonebooks 4 To continue copying another entry, select 5 “Ja”, then press {>}. Find the desired entry, then press {>}. L To finish copying, select “Nein”, then press {>}. Press {ih}.
TCD220G(e-g).book Page 20 Thursday, January 20, 2005 11:43 AM Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is indicated by >. Handset settings menu Zeiteinstell. Ruftoneinstell. Display-Einst. Rufoptionen Registrierung Auswahl Basis Andere Optionen Sub-menu Sub-menu 2 Datum/Uhr eing. Alarm Ruflautstärke Rufsignal ext. Rufsignal int.
TCD220G(e-g).book Page 21 Thursday, January 20, 2005 11:43 AM Handset Settings Time settings Alarm 2 Select “Mobilteileinst.”, then press {>}. 3 Select “Ruftoneinstell.”, then press {>}. 4 Select “Ruflautstärke”, then press {>}. 5 Press {e} or {v} repeatedly to select the An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (Seite 10). 1 Press {j/OK}. 2 Select “Mobilteileinst.”, then press {>}. 3 Select “Zeiteinstell.”, then press {>}.
TCD220G(e-g).book Page 22 Thursday, January 20, 2005 11:43 AM Handset Settings sleeping. Night mode can be set independently for the handset and the base unit (Seite 26). Using the handset phonebook’s category feature (Seite 14), you can also select categories of callers whose calls will override night mode and ring the handset (Caller ID subscribers only). Set the date and time beforehand (Seite 10).
TCD220G(e-g).book Page 23 Thursday, January 20, 2005 11:43 AM Handset Settings Display setup Selecting the standby mode display “Basis Kennung”: The current base unit number is displayed. “Mobilt.-Nr.”: The current handset number is displayed. “Aus”: Only the current date and time are displayed. 1 Press {j/OK}. 2 Select “Mobilteileinst.”, then press {>}. 3 Select “Display-Einst.”, then press {>}. 4 Select “Display Anzeige”, then press {>}. 5 Select the desired setting, then press {>}. 6 Press {ih}.
TCD220G(e-g).book Page 24 Thursday, January 20, 2005 11:43 AM Handset Settings Other options Changing the handset PIN (Personal Identification Number) 3 Select “Andere Optionen”, then press {>}. 4 Select “Tastentöne”, then press {>}. 5 Select “Ein” or “Aus”, then press {>}. 6 Press {ih}. For security, the handset PIN must be entered when changing certain settings. The default PIN is “0000”. Wichtig: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you.
TCD220G(e-g).book Page 25 Thursday, April 7, 2005 1:15 PM Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L When customising the base unit, the current item or setting is indicated by >. Base unit settings menu Ruftoneinstell.
TCD220G(e-g).book Page 26 Thursday, January 20, 2005 11:43 AM Base Unit Settings Ringer setup Ringer volume 1 Press {j/OK}. 2 Select “Basis-Einstell.”, then press 8 {>}. 3 Enter “0000” (default base unit PIN). L If you changed the PIN, enter it (Seite 29). 4 Select “Ruftoneinstell.”, then press {>}. 5 Select “Ruflautstärke”, then press {>}. 6 Press {e} or {v} repeatedly to select the 7 8 desired volume. Press {>}. Press {ih}.
TCD220G(e-g).book Page 27 Thursday, January 20, 2005 11:43 AM Base Unit Settings Call options Changing the recall time Change the recall time, if necessary, depending on the requirements of your service provider or PBX. 1 Press {j/OK}. 2 Select “Basis-Einstell.”, then press {>}. 3 Enter “0000” (default base unit PIN). L If you changed the PIN, enter it (Seite 29). 4 Select “Rufoptionen”, then press {>}. 5 Select “Rückfrage”, then press {>}. 6 Select the desired setting, then press {>}. 7 Press {ih}.
TCD220G(e-g).book Page 28 Thursday, January 20, 2005 11:43 AM Base Unit Settings 8 Select a carrier code location (C1 to C5), 9 10 then press {>}. L If the location already contains a carrier code, the code is displayed. Enter the carrier code (7 digits max.), then press {j/OK}. Press {ih}. Storing area codes for ARS Store the area codes which should be dialled using a specific carrier. You can store up to 25 area codes. 1 Press {j/OK}. 2 Select “Basis-Einstell.”, then press {>}.
TCD220G(e-g).book Page 29 Thursday, January 20, 2005 11:43 AM Base Unit Settings Other options Changing the base unit PIN (Personal Identification Number) For security, the base unit PIN must be entered when changing certain settings. The default PIN is “0000”. Wichtig: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, consult your nearest Panasonic service centre. 1 Press {j/OK}. 2 Select “Basis-Einstell.”, then press {>}.
TCD220G(e-g).book Page 30 Thursday, January 20, 2005 11:43 AM Caller ID Service Using Caller ID service Wichtig: L This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider for details. Caller ID features When an outside call is received, the caller’s phone number can be displayed. L Phone numbers of the last 50 different callers will be logged in the caller list.
TCD220G(e-g).book Page 31 Thursday, January 20, 2005 11:43 AM Caller ID Service Caller list Viewing the caller list and calling back Phone numbers of the last 50 different callers will be logged in the caller list. When the 51st call is received, the oldest caller information will be automatically erased. You can use this list to return missed calls. 1 Press {j/OK}. 2 Select “Anruferliste”, then press {>}. L The most recent call is displayed.
TCD220G(e-g).book Page 32 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Using SMS (Short Message Service) SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS networks and features. Wichtig: L To use SMS features, you must: – subscribe to the Caller ID and/or appropriate service – confirm SMS is turned on – confirm the correct message centre numbers are stored Consult your service provider for details and availability.
TCD220G(e-g).book Page 33 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Changing SMS message centre numbers SMS message centre telephone numbers must be stored in order to send and receive SMS messages. For German users The following numbers (used for SMS services provided by Materna GmbH) are preprogrammed in this unit. You can change them if necessary. – Message Centre 1: 09003266900 L Consult your service provider for more information. 1 Press {j/OK}. 2 Select “SMS”, then press {>}.
TCD220G(e-g).book Page 34 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) select the handset phonebook entry, then press {j/OK} 2 times. L To send the message to a party logged in the caller list, press {e} or {v} repeatedly to select the party, then press {j/OK} 2 times. L To send the message to a phone number logged in the redial list, press {R} repeatedly to select the phone number, then press {j/OK} 2 times.
TCD220G(e-g).book Page 35 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) L “Ungültige Nr.” is displayed if you try to send a message to a phone number saved in the handset phonebook, caller list, or redial list that is over 20 digits long. L When sending a message, “Sende Nachricht” is displayed momentarily, then “Nachricht wird übermittelt” is displayed. L If your phone is connected to a PBX, store the PBX line access number (Seite 39).
TCD220G(e-g).book Page 36 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) 5 Press {e} or {v} repeatedly to select the 6 7 8 message, then press {j/OK}. Press {j/OK}, select “Löschen”, then press {>}. L To erase all messages in the selected mailbox, select “Alle löschen”, then press {>}. Select “Ja”, then press {>}. Press {ih}. For Austrian users 1 Press {j/OK}. 2 Select “SMS”, then press {>}. 3 Select “Absendeliste”, then press {>}.
TCD220G(e-g).book Page 37 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) handset phonebook may not be displayed as a result. Replying to a message 1 While reading a received message, press 2 3 4 5 {j/OK}. Select “Antworten”, then press {>}. Enter a message (Seite 40), then press {j/OK}. Edit the destination phone number and/or press {j/OK}. For German users Continue from step 7, “Writing and sending a new message (for German users)”, Seite 33.
TCD220G(e-g).book Page 38 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) 7 Select the desired new mailbox number Guide to SMS settings If the base unit is reset to its default settings (Seite 29), the following SMS-related settings will be reset.
TCD220G(e-g).book Page 39 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the handset phonebook or redial list, the PBX line access number will be deleted. For German users 1 2 3 4 5 6 7 8 9 10 Press {j/OK}. Select “SMS”, then press {>}. Select “Allgemein”, then press {>}.
TCD220G(e-g).book Page 40 Thursday, January 20, 2005 11:43 AM SMS (Short Message Service) Available character entries for SMS Wichtig: L For character entry when entering the name for phonebook, etc., see Seite 52. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, LetterWise, Alphabet, Numeric, Greek, and Extended.
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TCD220G(e-g).book Page 42 Thursday, January 20, 2005 11:43 AM Answering System Features Answering system This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. You can also record your own voice memos (Seite 43) and phone conversations (Seite 13). For details about memory capacity, see Seite 43. Wichtig: L Only 1 handset can access the answering system (listen to messages, record a greeting message, etc.) at a time.
TCD220G(e-g).book Page 43 Thursday, January 20, 2005 11:43 AM Answering System Features Listening to messages 5 Select “Ja”, then press {>}. 6 Press {ih}. Messages are stored and played back chronologically, from oldest message to newest. Hinweis: L The greeting message is not erased.
TCD220G(e-g).book Page 44 Thursday, January 20, 2005 11:43 AM Answering System Features Hinweis: L If message memory becomes full, “Anrufb. ist voll” is displayed and the answer on indicator on the base unit flashes rapidly. Erase unnecessary messages (Seite 43). L Messages are retained even if a power failure occurs. Using direct commands You can operate the answering system by pressing dial keys, rather than navigating through the menus. To use the following commands, press {j/OK}, select “Anrufbeantw.
TCD220G(e-g).book Page 45 Thursday, January 20, 2005 11:43 AM Answering System Features 3 Follow the voice guidance prompts as necessary. Hinweis: L You can hang up at any time. L You can ignore the voice guidance and control the unit using remote commands (Seite 45). Voice guidance During remote operation, the unit’s voice guidance will prompt you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
TCD220G(e-g).book Page 46 Thursday, January 20, 2005 11:43 AM Answering System Features Guide to answering system settings If the base unit is reset to its default settings (Seite 29), the following answering systemrelated settings will be reset.
TCD220G(e-g).book Page 47 Thursday, January 20, 2005 11:43 AM Answering System Features 1 2 3 4 5 6 Press {j/OK}. Select “Anrufbeantw.”, then press {>}. Select “Einstellungen”, then press {>}. Select “Nachr.-Alarm”, then press {>}. Select “Ein” or “Aus”, then press {>}. Press {ih}.
TCD220G(e-g).book Page 48 Thursday, January 20, 2005 11:43 AM Multi-unit Operation Operating additional units Additional handsets Up to 6 handsets can be registered to a single base unit. Additional handsets will give you the freedom to, for example, have an intercom call with another handset while a third handset is on an outside call. See Seite 5 for information on ordering additional handsets. Wichtig: L The additional handset model recommended for use with this unit is noted on Seite 5.
TCD220G(e-g).book Page 49 Thursday, January 20, 2005 11:43 AM Multi-unit Operation L If you changed the PIN, enter it (Seite 29). L When the handset has been registered successfully, w will stop flashing. If keytones are turned on (Seite 24), a confirmation tone will be heard. Selecting a base unit When “Automatisch” is selected, the handset will automatically use any available base unit it is registered to.
TCD220G(e-g).book Page 50 Thursday, January 20, 2005 11:43 AM Multi-unit Operation L If you changed the PIN, enter it (Seite 29). 4 Select “Andere Optionen”, then press {>}. 5 Select “Wiederholmodus”, then press {>}. 6 Select “Ein” or “Aus”, then press {>}. 7 Press {ih}. Hinweis: L After turning repeater mode on/off, you will not be able to make or receive calls for a few moments. L While the repeater mode is turned on, audible call announcements may not be heard.
TCD220G(e-g).book Page 51 Thursday, January 20, 2005 11:43 AM Useful Information Wall mounting 60 mm Screws Hooks 60 mm Hinweis: L Make sure the screws are securely fastened to the wall. L Do not pinch the telephone line cord and AC adaptor cord between the base unit and the wall. L Use the following wall template to position the screws before drilling.
TCD220G(e-g).book Page 52 Thursday, January 20, 2005 11:43 AM Useful Information Available character entries Wichtig: L For character entry when writing SMS messages, see Seite 40. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, LetterWise, Alphabet, Numeric, Greek, Extended 1, Extended 2, and Cyrillic.
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TCD220G(e-g).book Page 55 Thursday, January 20, 2005 11:43 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Initial settings Problem w is flashing. The handset display is blank. The handset will not turn on. Cause & solution L The handset is not registered to the base unit. Register it (Seite 48).
TCD220G(e-g).book Page 56 Thursday, January 20, 2005 11:43 AM Useful Information Telephone Problem I cannot make or receive calls. Cause & solution L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone.
TCD220G(e-g).book Page 57 Thursday, January 20, 2005 11:43 AM Useful Information Problem While viewing caller information, the display returns to standby mode. I cannot register a handset to a base unit. Cause & solution L Do not pause for over 1 minute while searching. L The maximum number of base units (4) are already registered to the handset. Cancel unused base unit registrations from the handset (Seite 49). L The maximum number of handsets (6) are already registered to the base unit.
TCD220G(e-g).book Page 58 Thursday, January 20, 2005 11:43 AM Useful Information Problem I cannot operate the answering system with the handset. I cannot operate the answering system remotely. While recording a greeting message or listening to messages, the unit rings and recording stops. 58 Cause & solution L Another handset user is using the answering system, SMS features, accessing the caller list or changing base unit settings. Wait for the other user to finish. L A caller is leaving a message.
TCD220G(e-g).book Page 59 Thursday, January 20, 2005 11:43 AM Useful Information Specifications Provision of frequencies for general use (for Germany) ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.
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TCD220G(e-g).book Page 68 Thursday, April 7, 2005 1:15 PM For Germany Enquiry Hotline Tel. No.: 0180 - 501 51 42 Repair Hotline Tel. No.: 0180 - 525 13 67 For Austria Customer Care Helpline Tel. No.: 0810 555 777 1999/5/EC Sales Department: Panasonic Deutschland Winsbergring 15, 22525 Hamburg. Panasonic Austria Laxenburger Strasse 252, 1230, Vienna, AUSTRIA Panasonic Communications Zhuhai Co., Ltd.
