Operating Instructions Premium Design Phone with Touchscreen Model No. KX-PRX120 Thank you for purchasing a Panasonic product. Please read this document and save it for future reference. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.
Table of Contents Introduction Other Features and Settings Accessory information ..................................3 Ringtones and audio settings .....................39 Silent mode ................................................40 Auto talk .....................................................40 Blocking incoming calls (call block) ............40 Phone number conversion codes ...............42 Flash time ...................................................42 Line mode ...................................
Introduction Accessory information Supplied accessories No. Accessory item/Order number Quantity A AC adaptor for base unit/PNLV226Z 1 B AC adaptor for charger/PNLV226-KZ 1 C Telephone line cord/PQJA10075Z 1 D Rechargeable battery/KX-PRA10EX 1 E Handset cover*1/M81101016740 1 F Charger/PNLC1049ZW 1 *1 The handset cover comes attached to the handset. A B C D E F Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 67).
Introduction Expanding your phone system Handset (optional): KX-PRXA10 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of the supplied handsets. 4 For assistance, please visit http://www.panasonic.
Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the rear of the base unit) Name and address of dealer Attach your purchase receipt here. Trademarks R Google, Android, Google Play and other marks are trademarks of Google Inc. R The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Operating safeguards Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information R Turn the product off when boarding an airplane. Await instructions from flight staff regarding the use of electronic devices before turning the product on, and make sure you turn on the product’s airplane mode. Using this product in an aircraft may be hazardous to the aircraft’s operation and disrupt wireless communication, and may also be illegal. R This product is capable of producing bright flashing lights, which may cause seizures or blackouts.
Important Information R Wipe the battery terminals with a clean dry cloth if they become dirty. R Do not continuously charge the battery for a prolonged period of time. R Remove the battery from the product if the product will not be used for a prolonged period of time. Attention: The lithium ion/polymer battery you have purchased is recyclable. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.
Important Information Routine care Notice R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Important Information provided that you transfer this agreement, all copies of the software, all related documentation and your Panasonic Premium Design Phone with Touchscreen, and the recipient thereof agrees to the terms of this agreement. Restrictions: You may not reverse engineer, decompile or disassemble the software, except as expressly permitted by applicable law.
Important Information R Display: TFT color 3.5-inch (HVGA: 320 ´ 480 pixels), capacitive touch screen R Front camera: 0.3 M R Memory card: microSD, microSDHC up to 32 GB (not supplied) Battery R Lithium Ion (Li-Ion) 3.7 V/1,450 mAh Talk time R Landline calls: up to 10 hours Standby time R Up to 220 hours Power source R 120 V AC, 60 Hz Base unit power consumption R Standby: approx. 0.4 W R Maximum: approx. 0.8 W Charger power consumption R Standby: approx. 0.1 W R Maximum: approx. 4.
Getting Started Preparing the base unit A Insert the AC adaptor plug firmly into the base unit. D B Secure the cord by wrapping around the hook. C Connect the AC adaptor to the power outlet. E D Insert the telephone line cord into the base unit and the single-line telephone jack (RJ11C) until you hear a click. D C E DSL/ADSL service users only: Connect your DSL/ADSL filter (not supplied). A Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Use only the supplied telephone line cord.
Getting Started Preparing the handset Inserting a microSD card and the battery A microSD card (not supplied) allows you to expand the handset’s storage capabilities. Important: R When removing the battery, make sure you turn off the handset first. R To avoid loss of data or malfunction, do not damage, carelessly handle, or short-circuit the gold-colored contacts of the microSD card. 1 Remove the handset’s cover.
Getting Started 5 Attach the cover. Charging the handset Charge the handset for about 5 hours before initial use. The charge indicator (A) lights while the handset is charging and turns off when the handset is fully charged. Important: R If the handset is placed into the charger while talking on the phone, the call is not disconnected. A A or Connect a USB cable (not supplied) directly to the handset. Place the handset into the charger.
Getting Started R You can also check the percentage of battery power remaining. From the home screen, tap ® [System settings] ® [Battery]. Information about power and charging AC adaptor connection R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Getting Started Getting to know your phone system Handset overview A A Headset jack B B Power button C G C Charge indicator H D Volume button ( and ) E Touchscreen F Micro USB jack G Front camera D H Receiver I E (menu) button I J Home button J K K F (back) button L Microphone L M Speaker N Charge contacts M N Home button You can display the home screen at any time by pressing the home button. 16 For assistance, please visit http://www.panasonic.
Getting Started Navigation buttons (menu) button: Displays a list of options available in the current screen. (back) button: Returns to the previous screen or closes the current dialog box, menu, on-screen keyboard, etc. Note: and buttons are displayed in most screens. They appear at the bottom of the R The handset next to the home button, and turn off if you do not use them for a while.
Getting Started Setup wizard The first time you turn on the handset, the setup wizard prompts you to configure the following settings. Follow the on-screen instructions and configure each item as needed. 1 2 3 Select the language. 4 5 Add or create a Google account. Configure date and time settings. Select the desired automatic time adjustment setting. R If you select [Use network provided time], an Internet connection is needed for the handset to adjust its date and time setting automatically.
Getting Started Home screen The home screen is the main screen from which you can launch apps, such as the phone, camera, and web browser, and check widgets. It’s available any time by simply pressing the home button. You can customize the home screen to suit your needs, and add, move, and remove items as desired. Browsing the home screen The home screen contains multiple pages of app icons and widgets. Flick the screen left and right to view other pages. To open an app, tap the app’s icon.
Getting Started Status and notifications Status bar The status bar is displayed at the top of the handset’s screen when using most apps. It displays the time and provides icons and other indicators that let you know the status of the handset’s battery, network signal strength, and certain features of the handset. See page 56 for a list of commonly used status icons and their meanings.
Getting Started Allows you to make intercom calls Allows you to change certain features of your phone system Allows you to use the phone system’s answering system (KX-PRX120 only) Allows you to access the base unit’s call log Allows you to use the base unit’s key detector feature Starting the [Landline] app Tap [Landline] in the home screen or app list. For assistance, please visit http://www.panasonic.
Phone Features Making calls You can use the [Phone] app to make and receive calls, check your call logs, and use services provided by your phone service provider. The [Phone] app consists of the following tabs. Used to dial manually, make intercom calls, etc. Used to check the call log (page 25). Used to quickly browse for a person stored in your contacts (page 28). Important: R When the handset is connected to the base unit, is displayed in the status bar.
Phone Features Adding a phone number to your contacts while dialing 1 2 After dialing a number manually, tap 3 If prompted, follow the on-screen instructions to determine where the contact will be saved. R Contacts can be stored in the handset’s memory or synchronized with your Google account. R Tap [Add new account] (if displayed) if you want to register a Google account to the handset. You can also register an account later (page 44). 4 Enter or edit the information as needed and tap [DONE]. .
Phone Features Activating the screen during a call The handset’s proximity sensor detects when you raise the phone to your ear and automatically turns off the screen. This not only saves battery power, but also prevents you from inadvertently operating the screen while talking. The screen turns on again when you move the handset away from your ear. You can also turn the screen off and on manually when on a call by pressing the power button on the top of the handset.
Phone Features Answering a second call (call waiting) If you receive a second call while you are talking on the phone, the handset will let you know by sounding a call waiting tone. If caller information is also received, you can confirm the information on the screen and answer the second call if desired. Important: R You may need to subscribe to your phone service provider’s call waiting service in order to answer a second call. Consult your phone service provider for information about this feature.
Phone Features Adding information from the handset call log to your contacts 1 2 3 4 Tap [Phone] in the home screen or app list. Select the tab at the top of the screen. Select the type of calls you want to view by tapping the desired tab. Tap the desired name or phone number and then tap [Add to contacts]. R [Add to contacts] is not displayed if the selected call log entry has already been added to your contacts. 5 To add the number to an existing contact: → Tap the desired contact.
Phone Features 3 To erase information for one call: → Select the desired call and then tap To erase information for all calls: → Tap ® [Delete all calls] ® [OK]. ® [Delete from call log]. Editing a caller’s phone number before calling You can edit a phone number in the base unit call log by removing its area code and/or the long distance code “1”. 1 2 Tap [Landline] in the home screen or app list. 3 4 Tap the desired name or phone number and then tap Tap [Call log list].
Phonebook Features Adding contacts You can use the [People] app to store all your contact information in the handset. Entries (also called “contacts”) contain information about your friends, family, and colleagues, such as their addresses, phone numbers, and email addresses. Note: R If you have a Google account and an Internet connection, you can synchronize your contacts with the handset automatically (page 44). Adding a contact manually 1 2 3 Tap [People] in the home screen or app list. Tap .
Phonebook Features 2 Tap and then enter the search text. R You can also scroll using the slider on the right side of the screen to search for a contact by first letter. Calling or emailing a contact 1 2 Tap [People] in the home screen or app list. Tap the contact and then select the desired method of communication. Managing contacts Editing a contact 1 2 3 4 Tap [People] in the home screen or app list. Select the desired contact and then tap ® [Edit]. Edit the information as needed. Tap [DONE].
Answering System Features (KX-PRX120 only) Message recording features The following features can record your missed calls for you. – The base unit’s answering system (KX-PRX120 only; described in this section) – Your phone service provider’s voicemail service (page 45) Answering system The base unit’s answering system can answer calls after a certain number of rings. When it answers a call, it plays a greeting message and can then record caller messages.
Answering System Features (KX-PRX120 only) 2 3 4 5 Tap [Answering system]. R The handset connects to the base unit. Tap [Greeting] ® [Record greeting]. Tap [OK] and speak your message after the beep. to stop recording and save your new greeting message. Tap R Your new greeting message is played back for confirmation. Playing your greeting message 1 2 Tap [Landline] in the home screen or app list. 3 Tap [Greeting] ® [Play greeting]. Tap [Answering system]. R The handset connects to the base unit.
Answering System Features (KX-PRX120 only) Using message playback controls The following controls are available when playing messages. Tap to stop playback. Tap to skip to the previous message (if tapped within the first 5 seconds of playback) or to repeat the current message from the beginning. Tap to skip to the next message. Tap to erase the current message. Tap to switch between speaker and receiver. Tap to call the caller back.
Answering System Features (KX-PRX120 only) Remote operation features While away from home, you can use a touch-tone phone to access the base unit and listen to answering system messages or change answering system settings. The base unit’s voice guidance prompts you to press certain dial keys to perform different operations. You can access the answering system remotely using the following methods. – New message notification: The base unit calls you at an outside phone number.
Answering System Features (KX-PRX120 only) 2 3 4 5 Tap [Answering system]. R The handset connects to the base unit. Turn on the [New message alert] switch. Tap [Notification to] ® [(No entry)]. To select a person and phone number from your contacts: → Tap [Phonebook] and then select the desired contact and phone number. To enter a name and phone number manually: → Tap [Keypad], enter a name and phone number, and then tap [Done].
Answering System Features (KX-PRX120 only) Answering a new message notification call 1 When the base unit calls the outside phone number you specified, answer the call and enter the remote code if prompted to do so. 2 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35). 3 When finished, hang up. Standard remote access Important: R You must set the remote access code in order to use standard remote access (page 37).
Answering System Features (KX-PRX120 only) Key Operation *4 Erase currently playing message *5 Erase all messages *# End remote operation and end call *1 *2 *3 If pressed within the first 5 seconds of playback, the previous message is played. For English voice guidance only For Spanish voice guidance only Turning on the answering system remotely 1 2 Dial your phone number from a touch-tone phone. 3 Enter your remote access code within 10 seconds after the long beep.
Answering System Features (KX-PRX120 only) For voicemail service subscribers To receive voicemail and use the answering system properly, please note the following: R To use your phone service provider’s voicemail service (page 45) rather than the unit’s answering system, turn off the answering system (page 30). R To use the base unit’s answering system rather than your phone service provider’s voicemail service, please ask the service provider to deactivate your voicemail service.
Answering System Features (KX-PRX120 only) 2 Tap [Answering system]. R The handset connects to the base unit. 3 4 Tap [Settings] ® [Call screening]. 38 Select the desired setting. For assistance, please visit http://www.panasonic.
Other Features and Settings Ringtones and audio settings You can adjust the handset’s ringtone, ringer volume, and other audio settings, and save the settings as an audio profile. Audio profiles allow you to change multiple ringtone and audio settings easily. Selecting an audio profile 1 2 From the home screen, tap Tap ® [System settings] ® [Audio profiles]. next to the desired audio profile. Preset audio profiles – [General]: You can select the desired ringtone, ringer volume, etc.
Other Features and Settings Silent mode Silent mode allows you to select a period of time during which the handset will not ring for calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Important: R Make sure the unit’s date and time setting is correct (page 43). Turning silent mode on and off 1 2 From the home screen, tap ® [System settings] ® [Audio profiles]. Turn the [Silent mode] switch on or off.
Other Features and Settings Important: R You must store the full phone number, including the area code, in order to block calls from that number. 1 2 3 4 Tap [Landline] in the home screen or app list. Tap [Landline settings] ® [Caller blocked]. R The handset connects to the base unit. Tap ® [Add to blocked list]. Enter the desired phone number and then tap [Done]. Adding a phone number from the base unit call log 1 2 Tap [Landline] in the home screen or app list. 3 4 Tap the desired information.
Other Features and Settings Phone number conversion codes If you store phone numbers in your contacts using “+” and the country code, store the following codes in the base unit so that phone numbers will be dialed correctly. 1 2 Tap [Landline] in the home screen or app list. 3 4 Tap [Phone number conversion]. Tap [Landline settings] ® [Initial settings]. R The handset connects to the base unit. Select a code to edit, enter the code (4 digits max.) and then tap [OK].
Other Features and Settings Tone/pulse setting This setting must be set to match the dialing mode of your phone service, otherwise you will not be able to make calls. (The default setting is [Tone].) 1 2 Tap [Landline] in the home screen or app list. 3 4 Tap [Tone/pulse setting]. Tap [Landline settings] ® [Initial settings]. R The handset connects to the base unit. Select the desired setting. – [Pulse]: Select if your phone service uses pulse (rotary) dialing mode.
Other Features and Settings Wi-Fi settings If you have a wireless router and an Internet connection, you can configure the handset to connect to your Wi-Fi network and access the Internet for synchronizing your handset with your Google account, using the [Browser] app to view web pages, etc. 1 2 3 4 5 6 From the home screen, tap ® [System settings]. Turn on the [Wi-Fi] switch. Tap [Wi-Fi]. Select a Wi-Fi network.
Other Features and Settings Caller ID features When you receive a call, Caller ID allows the base unit to receive caller information provided from your phone service provider. The base unit automatically logs caller information for the last 50 callers and stores this information in the base unit call log. The handset also logs information for calls that are received while the handset is connected to the base unit.
Other Features and Settings 4 Select the desired setting. Listening to voicemail 1 2 3 4 46 Tap [Phone] in the home screen or app list. Select the tab at the top of the screen. Tap and hold 1. Operate your service provider’s voicemail service. R Contact your service provider for details. For assistance, please visit http://www.panasonic.
Expanding Your Phone System Adding handsets In order to use a handset and base unit together, the handset must be registered to the base unit. You can register additional handsets to the base unit for a total of 6 handsets. Important: R See page 4 for information about recommended handsets. Certain features may not be available if a different handset model is used. Registering an additional handset to your base unit The supplied handset is pre-registered to the base unit.
Expanding Your Phone System Intercom features Making an intercom call You can call another handset that is connected to the same base unit. 1 2 Tap [Phone] in the home screen or app list. 3 When finished, tap Tap and then select the desired handset. R You can customize the handset name (page 47). to end the call. Answering an intercom call 1 When a call is being received, tap R To reject an intercom call, tap 2 When finished, tap and drag it to and drag it to . . to end the call.
Expanding Your Phone System Note: R You can prevent other handset users from joining your calls by disabling call sharing (page 49). Call sharing If a handset user is talking on a call, this feature allows other handset users to join the call (page 48). 1 2 Tap [Landline] in the home screen or app list. 3 Turn the [Call sharing] checkbox on or off. Tap [Landline settings] ® [Initial settings]. R The handset connects to the base unit.
Expanding Your Phone System R The key detector will enter registration mode automatically and will sound its registration tones. C B A D 5 Wait until a long beep sounds. Note: R If the registration tones do not sound or registration fails, remove the battery from the key detector for at least 2 minutes before attempting registration again. Changing a key detector’s name 1 2 3 4 Tap [Landline] in the home screen or app list. Tap [Key detector] ® [Settings]. R The handset connects to the base unit.
Expanding Your Phone System Checking key detector battery level 1 2 Tap [Landline] in the home screen or app list. 3 Select the desired key detector. R If the battery is good, the key detector beeps and [OK] is displayed. R If the battery is dead, the key detector does not beep and [Battery dead] is displayed. R [Battery dead] may be displayed if there is radio interference or if the key detector is out of range of the handset. Tap [Key detector] ® [Battery check].
Other Information Phone settings overview You can customize general phone settings to suit your needs using the [Settings] app. Settings are grouped into the categories explained below. To open the [Settings] app, tap [Settings] in the home screen or app list. Settings category Description [Phone management] Contains settings related to the handset’s DECT features. [Wi-Fi] Contains wireless network settings. [Landline settings] Contains various base unit features and settings.
Other Information Settings category Description [Developer options] Contains advanced settings that are not required for typical use. [About phone] Allows you to confirm general phone information such as battery level, network status, and installed software versions. For assistance, please visit http://www.panasonic.
Other Information Included apps The supplied handset is a full-featured Android device and includes a wide range of apps. Some of the more commonly used apps are briefly introduced below. Note: R Included apps and their icons are subject to change. Phone Telephone app that allows the handset to make and receive calls using your phone line. Settings General device configuration app. People Address book app. Data can be synchronized with a variety of online services.
Other Information Panasonic TV Remote 2 TV control app for operating, configuring, sharing content with a compatible Panasonic VIERA TV. Media5 VoIP softphone app that allows you to make and receive phone calls over the Internet. For assistance, please visit http://www.panasonic.
Other Information Status icons Icons that appear in the status bar vary depending on the apps that are installed in the handset. Some common icons are described below.
Other Information Notification icons Icons that appear in the notifications panel vary depending on the apps that are installed in the handset. Some common icons are described below.
Other Information Control panel settings Changes the handset’s screen brightness (auto, dim, half, full). Changes the amount of time before the handset’s screen dims (15 seconds, 30 seconds, 1 minute). Turns the handset’s auto screen rotation feature on and off. Turns the handset’s airplane mode feature on and off. Turns the handset’s Wi-Fi feature on and off. Turns the handset’s DECT connection to the base unit on and off. Turns the handset’s Bluetooth feature on and off.
Other Information Troubleshooting If you experience any problems when operating the product, perform the following. If the problem is not resolved, refer to the corresponding information in this section. Disconnect and then reconnect the base unit’s AC adaptor. Make sure that the telephone line cord is connected to the base unit. Turn off the handset, remove and then reinsert the handset’s battery, and then restart the handset.
Other Information Settings Problem Cause and/or solution The display is in a language I cannot read. R Change the display language (page 43). I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 47). Battery charge Problem Cause and/or solution I fully charged the battery, but the low battery message is still displayed and/or the operating time seems to be shorter.
Other Information Problem Cause and/or solution I cannot make long distance calls. R Make sure that you have long distance service. Caller ID Problem Cause and/or solution Caller information is not displayed. R You may need to subscribe to your phone service provider’s Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment, remove the additional equipment and plug the unit directly into the wall jack.
Other Information Answering system (KX-PRX120 only) Problem Cause and/or solution The answering system does not record messages. R The answering system is turned off. Turn it on (page 30). R The message memory is full. Erase unwanted messages (page 32). R The recording time is set to [Greeting only]. Change the setting (page 37). R If you subscribe to a voicemail service, messages are recorded by your service provider, not your telephone.
Other Information Updating the software If a system update is available, you can update the system software contained in the handset. A microSD card must be installed in the handset in order to update the system software. Important: R For best performance, we recommend using a computer to download the software update file, and then using a USB connection to copy the file to the microSD card installed in the handset.
Other Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Screws (Not supplied) 55 mm ( 3/16 inches) 64 For assistance, please visit http://www.panasonic.
Other Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the rear of the base unit) L Ringer Equivalence No. (REN).......0.
Other Information manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
Appendix Warranty (For United States and Puerto Rico) Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b)
Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
Index H Index A B C D F G 70 AC adaptor: 12 Accessories: 3, 4 Adding handsets: 47 Answering system: 30 Call screening: 37 Erasing messages: 32 Greeting message: 30 New message notification: 33 Number of rings: 36 Playing messages: 31 Recording time: 37 Remote code: 37 Remote operation: 33, 35 Turning on/off: 30 Voicemail users: 37 App list: 19 Audio profiles: 24, 39 Auto talk: 40 Battery: 15 Installation: 13 Replacement: 3 Battery icon: 14 Blocking incoming calls: 40 Call block: 40 Call log: 25 Base u
Notes 71
IMPORTANT! If your product is not working properly. . . 1 2 3 4 Reconnect AC adaptor to the base unit. Check if telephone line cord is connected. Reinsert the battery and restart the handset. Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available. Two Riverfront Plaza, Newark, NJ 07102-5490 © Panasonic System Networks Co., Ltd.
