Operating Instructions Premium Design Phone Model No. KX-PRS120 Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 49. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.com/prodreg PRS120(en)_0122_ver110.
Table of Contents Introduction Accessory information ..................................3 Remote operation .......................................38 Answering system settings .........................40 Important Information Useful Information For your safety .............................................5 Important safety instructions ........................6 For best performance ...................................6 Other information .........................................7 Specifications ............
Introduction Accessory information Supplied accessories No. Accessory item/Order number Quantity A AC adaptor/PNLV226-KZ 1 B Telephone line cord/PQJA10075Z 1 C Rechargeable batteries/HHR-4DPA 2 D Handset cover*1/PNYNPRSA10WR 1 *1 The handset cover comes attached to the handset. A B C D Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 53).
Introduction Expanding your phone system Handset (optional): KX-PRSA10 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of the supplied handsets. 4 For assistance, please visit http://www.panasonic.com/help PRS120(en)_0122_ver110.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Battery R We recommend using the batteries noted on page 3. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Important Information R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product.
Important Information R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) 8 For assistance, please visit http://www.panasonic.com/help PRS120(en)_0122_ver110.
Getting Started R Confirm correct polarities ( , ). Setting up Connections n Base unit Connect the AC adaptor plug to the unit until you hear a click. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit until you hear a click. Fasten the cord by hooking it. Connect the telephone line cord to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Getting Started Battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully charged” is displayed. 1 R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level Icon Battery level High Medium Low Needs charging.
Getting Started Controls Handset E F A Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MCN CID (Caller ID): View the caller list. – MFN W : View the phonebook entry. – MEN REDIAL: View the redial list. Base unit A G B H C D B M N (Locator) R You can locate a misplaced handset by pressing M N.
Getting Started Item Meaning Answering system is on. (page 35) 2 3 MbN: Select the desired setting. a MSaveN MOFFN Ringer volume is off. (page 23) Voice guidance language Silent mode is on. (page 27) You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”. Call sharing mode is off. (page 25) Alarm is on. (page 27) Equalizer is set. (page 15) The key backlight is off.
Getting Started – pressing M N when on a call. – pressing MOFFN at all other times. Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. 1 2 3 MMenuN (right soft key) #120 MbN: Select the desired setting. MSaveN a MOFFN For assistance, please visit http://www.panasonic.com/help PRS120(en)_0122_ver110.
Making/Answering Calls Example: If you need to dial the line access number “9” when making outside calls with a PBX: Making calls 1 2 3 Lift the handset and dial the phone number. R To correct a digit, press MClearN. Press M N. When you finish talking, press MOFFN or place the handset on the base unit or charger. 1 2 9 a MDN (Pause) Dial the phone number. a M Using the speakerphone Answering calls 1 2 1 Dial the phone number and press MZN. When you finish talking, press MOFFN.
Making/Answering Calls 2 To return to the call, press MMuteN. Flash MFLASHN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the flash time, see page 25. For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company.
Making/Answering Calls R To prevent other users from joining your conversations with outside callers, turn the call sharing mode off (page 25). Transferring calls, conference calls Outside calls can be transferred between 2 handsets in the same radio cell. 2 handsets in the same radio cell can have a conference call with an outside party. 1 2 3 4 5 During an outside call, press MMenuN. MbN: “Intercom” a MSelectN MbN: Select the desired unit. a MSelectN Wait for the paged party to answer.
Phonebook Phonebook You can add 300 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group. The total number of entries that can be stored varies depending on how many phone numbers you have stored for each entry. Total number of entries is shown below*1: 1 name + 1 phone number: 300 entries 1 name + 2 phone numbers: 150 entries 1 name + 3 phone numbers: 100 entries *1 Up to 3 phone numbers for each entry can be stored.
Phonebook Storing caller information to the phonebook Finding and calling from a phonebook entry 1 2 1 2 3 4 5 6 MCN CID MbN: Select the desired entry. a MDetailN R To edit the number: MMenuN a MbN: “Edit” a MSelectN Press MEditN repeatedly until the phone number is shown in the desired format. And then, press MSaveN. Go to step 5. MMenuN MbN: “Save CID” a MSelectN MbN: “Phonebook” a MSelectN Continue from step 3, “Editing entries”, page 18.
Phonebook 2 3 MbN: “Erase” a MSelectN MbN: “Yes” a MSelectN a MOFFN Erasing all entries 1 2 3 4 MWN or MFN W a MMenuN Adding phone numbers to speed dial keys n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MAddN 2 3 MbN: “Erase all” a MSelectN MbN: “Yes” a MSelectN MbN: “Yes” a MSelectN a MOFFN 4 Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
Phonebook Viewing an entry/Making a call 1 Press and hold the desired speed dial key (1 to 9). 2 To make a call, press M 20 N. For assistance, please visit http://www.panasonic.com/help PRS120(en)_0122_ver110.
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 MMenuN (right soft key) 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MSelectN Press MCN or MDN to select the desired item from the next sub-menus. a MSelectN Press MCN or MDN to select the desired setting. a MSaveN n Using the direct command code 1 MMenuN (right soft key) a Enter the desired code. Example: Press MMenuN (right soft key) #101. 2 Select the desired setting.
Programming Sub-menu 1 Sub-menu 2 Settings Code New message alert Outgoing call*1 – On/Off 1: On 0: #338 37 – Outgoing call*1 – Notification to Settings Outgoing call*1 – Remote code 1: Activate 0: Handset beep 1: On 0: #339 37 Ring count*1 2-7: 2-7 rings 4: <4 rings> 0: Toll saver #211 40 Recording time*1 1: 1 min 3: <3 min> 0: Greeting only*2 #305 40 Remote code*1 <111> #306 38 Screen call 1: 0: Off #310 40 Answer on*1 – – #327 35 Answer
Programming Main menu: “Settings” Sub-menu 1 Sub-menu 2 Settings Code Ring adjustments Ringer volume 0-6: Off-6 <6> #160 – Ringer tone*4, *5 #161 – Silent mode – On/Off 1: On 0: #238 27 Silent mode – Start/End <11:00 PM/06:00 AM> #237 28 Silent mode – Select group 1-9: Group 1-9 #241 28 Set date & time – #101 12 Memo alarm – 1-5: Alarm1-5 1: Once 2: Daily 3: Weekly 0: #720 27 Time adjustment*1, *3 1: 0: Manual #226 – Date and time*
Programming Sub-menu 1 Sub-menu 2 Voice mail Save VM access#*1 (VM: Voice mail) Display Settings Code – #331 41 VM tone detect*1 1: 0: Off #332 41 Wallpaper #181 – Clock*10 1: Analog(Small) 2: Analog(Large) 3: 4: Digital (Small) 0: Off #198 – Display color 1: 2: Color2 #182 – Display mode*11 1: 0: Single item #192 – Key backlight 1: 0: Off #276 – LCD backlight*12 1: 0: Off #191 – LCD contrast (Display c
Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line Set dial mode*1 1: Pulse 2: #120 13 Set flash time*1, *14 0: 900 ms 1: <700 ms> 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms G: 200 ms #: 160 ms 6: 110 ms 7: 100 ms 8: 90 ms 9: 80 ms #121 15 Set line mode*1, *15 1: A 2: #122 – 1: 0: Off #194 15 – Call sharing*1, *16 Registration Register handset – #130 32 Deregistration*2 – #131 32 – #680 – – Customer support Change language Main menu: Display 1:
Programming Main menu: “Ring adjustments”*17 Sub-menu 1 Sub-menu 2 Settings Code – 0-6: Off-6 <6> #160 – #161 – On/Off 1: On 0: #238 27 Start/End <11:00 PM/06:00 AM> #237 28 Select group 1-9: Group 1-9 #241 28 Ringer volume Ringer tone*4, *5 Silent mode *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 *14 *15 *16 *17 26 – If you program these settings using one of the handsets, you do not need to program the same item using another handset.
Programming Alarm An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 5 separate alarm times can be programmed for each handset. You can set one of 3 different alarm options (once, daily, or weekly) for each alarm time. Important: R Make sure the unit’s date and time setting is correct (page 12). 1 2 3 MMenuN (right soft key) #720 Select an alarm by pressing 1 to 5.
Programming 4 5 6 7 Enter the desired hour and minute you wish to end this feature. *: Select “AM” or “PM”. MSaveN a MOFFN Storing unwanted callers Changing the start and end time 1 2 MMenuN (right soft key) #237 Continue from step 3, “Turning silent mode on/off”, page 27. Selecting groups to bypass silent mode 1 2 3 a call without a recognized phone number, the call is logged in the caller list after the call is (page 33) with disconnected. *: Select “AM” or “PM”.
Programming 3 MOFFN Setting the first ring for the call block list If you do not want the first ring from a number on the call block list to sound, turn the first ring setting to “Off”. The default setting is “On”. 1 2 3 MMenuN (right soft key) #173 MbN: Select the desired setting. a MSaveN MOFFN Viewing/editing/erasing call block numbers 1 2 3 MMenuN (right soft key) #217 MbN: Select the desired entry. R To exit, press MOFFN. To edit a number: MEditN a Edit the phone number.
Programming Note: R If you edit a phonebook entry which is assigned for monitoring, the edited entry does not transfer to the monitor. n By entering phone numbers: 1 MMenuN (right soft key) #268 2 3 4 5 6 MbN: “On” a MSelectN MbN: Select “External” to monitor from an outside line. a MEditN a MAddN MbN: “Manual” a MSelectN Enter the desired name. a MOKN Enter the desired number. a MOKN a MSelectN R “Baby monitor” will be displayed. Note: R The registered name/number is displayed.
Programming Other programming Changing the handset name Each handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 6” is displayed. 1 2 3 4 8 Note: R To stop the alarm, press MStopN or place the handset on the base unit or charger.
Programming Erasing all entries 1 2 3 4 5 Deregistering a handset MListN a MMenuN A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system. MbN: “Erase all” a MSelectN 1 MMenuN (right soft key) #131 R All handsets registered to the base unit are displayed. 2 MbN: Select the handset you want to cancel.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.
Caller ID Service 2 Press MCN to search from the most recent call, or press MDN to search from the oldest call. R You can see the detailed information about the caller by pressing MDetailN when in multiple display mode. 3 To call back, press M N. To exit, press MOFFN. Note: R If the entry has already been viewed or answered, “ ” is displayed. Editing a caller’s phone number You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.
Answering System Answering system Greeting message The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 40). Important: R Make sure the unit’s date and time setting is correct (page 12). When the unit answers a call, a greeting message is played to callers.
Answering System Playing back the greeting message 1 2 Operating the answering system MMenuN (right soft key) a Key Operation To exit, press MOFFN.
Answering System R During rewinding, the handset makes a continuous beeping sound. Rewinding speed may vary depending on the recorded message. R At the beginning of the message, the unit plays the message at normal speed. beeps 2 times every minute until you listen to the messages, if the “Handset beep” setting is turned on. The default setting is “Off”. 1 2 MMenuN (right soft key) #339 MbN: Select the desired setting.
Answering System 4 Enter the desired name (16 characters max.). a MOKN 5 Enter the desired number (24 digits max.). a MOKN a MSelectN a MOFFN Turning on/off the new message alert setting 1 2 3 MMenuN (right soft key) #338 MbN: “On/Off” a MSelectN MbN: Select the desired setting. a MSaveN a MOFFN Editing the set phone number 1 2 3 4 5 MMenuN (right soft key) #338 MbN: “Notification to” a MSelectN MMenuN a MbN: “Edit” a MSelectN Edit the name if necessary (16 characters max.).
Answering System Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 2 3 MMenuN (right soft key) #306 Enter the desired 3-digit remote access code. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
Answering System your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does.
Useful Information To erase the voice mail access number Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
Useful Information *1 If there are no new messages in the voice mail, MVMN is not displayed. all new messages, turn it off by pressing and holding # until the handset beeps. Note: R If the handset still indicate there are new messages even after you have listened to Error messages Display message Cause/solution Ask phone company for VM access # R You have not stored the voice mail access number. Store the number (page 41). Base no power or No link to base. Reconnect main base AC adaptor.
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work.
Useful Information Problem Cause/solution I cannot display the wallpaper. R Wallpaper is displayed in the standby mode only when you select “Digital(Small)” or “Off” for the clock setting. Change the clock setting (page 24). I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 32). Battery recharge Problem Cause/solution The handset beeps and/or flashes.
Useful Information Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
Useful Information Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 35). R The message memory is full. Erase unwanted messages (page 37). R The recording time is set to “Greeting only”. Change the setting (page 40). R If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone.
Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
Useful Information manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
Guía Rápida Española Guía Rápida Española Conexiones Unidad base 1 Conecte el adaptador de corriente alterna a la unidad hasta que escuche un clic. 2 Enganche el cable para fijarlo. 3 Conecte el adaptador de corriente alterna a la toma de corriente. 4 Conecte el cable de la línea telefónica a la unidad hasta que escuche un clic. 5 Enganche el cable para fijarlo. 6 Conecte el cable de la línea telefónica a la toma de una sola línea telefónica (RJ11C) hasta que escuche un clic.
Guía Rápida Española Sugerencias de operación Teclas de función Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación. Tecla navegadora {^}, {V}, {<} o {>}: Navegue por diversas listas y elementos. ? (Volumen: {^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla.
Guía Rápida Española Operaciones básicas Cómo hacer y contestar llamadas (Auricular) Para hacer llamadas Marque el número telefónico. s {C}/{s} Para contestar llamadas {C}/{s} Para colgar {OFF} Para ajustar el volumen del receptor o del altavoz Oprima {^} o {V} repetidamente mientras habla. Cómo hacer una llamada usando la lista de remarcación {>} REDIAL s {r}: Seleccione el número telefónico deseado.
Guía Rápida Española 52 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) PRS120(en)_0122_ver110.
Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
Appendix Warranty (For United States and Puerto Rico) Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b)
Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
Index Index # A B C D E 3-way conference: 15 Additional handsets: 32 Alarm: 27 Answering calls: 14 Answering system: 35 Call screening: 40 Erasing messages: 36, 37, 39 Greeting message: 35 Greeting only: 40 Listening to messages: 36, 39 Message list: 36 New message alerting: 37 Number of rings: 40 Recording time: 40 Remote access code: 38 Remote operation: 38 Ring count: 40 Toll saver: 40 Turning on/off: 35 Auto intercom: 16 Auto talk: 14, 24 Baby monitor: 29 Battery: 9, 10 Booster (Clarity booster):
Notes 57 PRS120(en)_0122_ver110.
Notes 58 PRS120(en)_0122_ver110.
Notes 59 PRS120(en)_0122_ver110.
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available.
