Installation Guide Home Network System Full HD Camera Model No. KX-HNC800E Thank you for purchasing a Panasonic product. This document explains how to configure the camera and access it using a mobile device. These steps must be followed before you can use the camera. For details about how to use the camera, refer to the User’s Guide (page 33). Please read this document before using the unit and save it for future reference.
Table of Contents Introduction Accessory information ...............3 General information ...................6 Important Information Graphical symbols for use on equipment and their descriptions ...............................7 About this system ......................8 For your safety ...........................8 Important safety instructions ....10 Security cautions .....................10 For best performance ..............12 Other information .....................13 Wall mounting .....................
Introduction Accessory information Supplied accessories AC adaptor Part number: PNWYAC800E00 Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Trademarks R microSDXC Logo is a trademark of SD-3C, LLC. R iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. R Android and Google Play are registered trademarks or trademarks of Google Inc.
Introduction Integration with the Panasonic Home Network System Although you can use the camera by itself, it can also be integrated into the Panasonic Home Network System. What is the Panasonic Home Network System? The Panasonic Home Network System is a wireless system that uses DECT technology to create a powerful network of devices, including motion sensors, window/door sensors, smart plugs, etc., and allows you to control them all with an easy-to-use app.
Introduction For information about the latest devices and bundles, visit the website below. www.panasonic.co.uk/SmartHome Note: R Device availability and appearance may vary by region. Sales and support information Customer Communications Centre R For customers within the U.K.: 0330 3331112 R For customers within Ireland: 01 4475228 R For further support on your product, please visit our website: www.panasonic.co.uk Direct Sales at Panasonic U.K.
Introduction General information Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-HNC800) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.
Important Information Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF” (power) Protective bonding earth Stand-by (power) Functional earth “ON”/“OFF” (power; push-push) For indoor use only Caution, risk of electric shock Helpline Tel.
Important Information About this system R This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. R This product should not be used as substitute for a medical or caregiver’s supervision. It is the caregiver’s responsibility to stay close enough to handle any eventuality.
Important Information product if its casing has been broken open. Danger of electric shock exists. R Never touch the plug with wet hands. Danger of electric shock exists. R Do not connect non-specified devices. Installation R Do not use this product outdoors. R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms.
Important Information CAUTION emitted from the speaker may cause hearing impairment. Installation and location R Never install wiring during a lightning storm. R The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. R To avoid the risk of strangulation, keep the product and the AC adaptor cord at least 1 m from a child’s crib and out of the reach of small children.
Important Information Take the following measures to avoid security breaches: R Configure the wireless router that connects your mobile device to this product to use encryption for all wireless communication. R You may be vulnerable to security breaches if the unit is used with the login password, disarm code, or PIN code, or other settings at their default values. Configure your own values for these settings. R Do not use passwords that could be easily guessed by a third party.
Important Information network conditions and wireless signal quality. R This product may be used in ways that violate the privacy or publicity rights of others. You are responsible for the ways in which this product is used. For best performance Product location/avoiding noise This product uses radio waves to communicate with a wireless router.
Important Information R The maximum communication range may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Other information Routine care R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder.
Important Information please take them to applicable collection points in accordance with your national legislation. By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local municipality. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
Setup Part names and functions A B C A Brightness sensor Allows the camera to switch automatically to night vision mode in low-light conditions. B Lens D C Privacy shutter Prevents others from monitoring live camera images or sound when the shutter is closed. E D Microphone E LED indicator F microSD card slot G Stand H MSETUPN Used when performing initial setup. H I J F K L G I Speaker J micro-USB connector Used to connect the AC adaptor to the camera.
Setup LED indicator You can use the LED indicator to confirm the camera’s status.
Setup Connections 1 Insert the AC adaptor plug (A) firmly into the camera’s micro-USB connector. 2 Connect the AC adaptor (B) to the power outlet. 3 Insert a microSD card (user-supplied; C) into the camera’s microSD card slot. (This is not necessary if you do not want to record camera images.) B C A Note: R Use only the supplied AC adaptor S006AKB0500100. R To remove the microSD card, push in the microSD card and then remove it.
Setup Power failure R The camera will not work during a power failure. 18 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 HNC800E_(en_en)_0222_ver.101.
Setup Setup overview After you have connected your camera, here is what you will need to do in order to access it from your mobile device. Each procedure is explained in this chapter. Using the camera by itself (no integration with a Home Network System) Integrating the camera with a Home Network System (registering to a KX-HNB600 hub) 1 Download (page 20) Download the [Home Network] app to your mobile device. 1 Download (page 20) Download the [Home Network] app to your mobile device.
Setup Downloading the [Home Network] app Download information is available at the web page listed below. www.panasonic.net/pcc/support/ tel/homenetwork/ such as the model of your mobile device, peripherals connected to your mobile device, and the apps installed on your mobile device. R The following Android devices are not compatible with the [Home Network] app.
Setup Setting up the camera (initial setup) Confirm the following before you begin.
Setup of the camera, and then tap [Next]. R The LED indicator blinks in green. 6 Change your mobile device’s Wi-Fi setting temporarily so that it connects to the camera directly. R Open your mobile device’s [Settings] app, tap [Wi-Fi], select “KX-HNC800_Panasonic”, enter “00000000” as the password, and then tap [Join]. R If more than 1 item named “KX-HNC800_Panasonic” is displayed, wait approx. 10 minutes and perform this procedure from the beginning. 7 Start the [Home Network] app again.
Setup Initial setup (for Android device users) R Do not perform this procedure if you want to integrate the camera with your Home Network System. Use the procedure on page 26. R If your mobile device is already registered to a hub and you want to use your camera by itself, see “Information for current hub users”, page 24. 1 Plug in the camera and wait about 1 minute for the camera’s LED to light in green.
Setup to your device. It can help you identify your mobile device when performing certain operations, such as deregistering a mobile device. R A list of all cameras registered to the app is displayed when initial setup is complete. Information for current hub users 4 5 Tap [Device Registration] ® [Registration] ® [HD Camera] ® [Method 2]. iPhone, iPad users Continue from step 4 of the initial setup procedure on page 21. Android device users Continue from step 4 of the initial setup procedure on page 23.
Setup Registering additional mobile devices to the camera Do not perform this procedure if the camera is integrated with your Home Network System. Use the procedure found in the System Setup Guide included with your hub and register the additional mobile device to your hub. After you set up the camera, you can register additional mobile devices. You can register up to 8 mobile devices to a camera. Each mobile device can be registered to up to 32 cameras. Confirm the following before you begin.
Setup Registering the camera to your hub Do not perform this procedure if you are using the camera by itself (i.e., you do not have a KX-HNB600 hub). Use the initial setup procedure (page 21). If you want to integrate your HD camera with a Panasonic Home Network System, you must register the camera to the hub. 2 3 From the [Home Network] app home screen, tap [Settings]. 4 Tap [Device Registration] ® [Registration] ® [HD Camera] ® [Method 1].
Setup Resetting the camera Use this procedure if you have trouble setting up the camera. 1 2 Plug in the camera. Using an object with a thin tip, press and hold the reset button on the back of the camera for about 10 seconds, then release the button when the camera beeps. RESET R The camera’s settings are reset. 3 Wait for the camera’s LED to light in green. Note: R After resetting the camera, you cannot use the camera again until it is set up.
Appendix Information about wireless communication The camera uses wireless technology to communicate with your wireless router. Refer to the following information when planning where to place the camera. R Do not use the camera in the following areas or locations, as they may cause malfunction or interference to radio communication.
Appendix Information about sensor features The camera has 3 sensor features: a visual sensor used for motion detection, a temperature sensor, and a sound sensor. Please read the following information about each sensor before deciding where to install the camera. Note: R The camera’s sensor features are not designed to be used in situations that require high reliability. We do not recommend use of the sensor features in these situations.
Appendix Direction of motion Temperature sensor It is easier to detect objects that move sideways in front of the camera, and more difficult to detect objects that move directly toward the front of the camera. The sensor is triggered when the set temperature range is exceeded. A B C Sound sensor D E It is difficult to detect movement directly towards the front of the camera. It is easy to detect movement sideways in front of the camera. Detection range Horizontal detection range: approx.
Appendix Information about night vision mode The camera features an array of infrared LEDs that light automatically in low-light conditions, allowing camera images to be viewable even when the surrounding area is dark. Note: R When night vision mode is active, the colours in camera images may appear different from normal. R When night vision mode is active, the array of infrared LEDs that surround the camera’s lens light up in a faint red colour that can be seen in the dark.
Appendix Removing the stand 1 Hold the camera upside down and adjust the angle of the stand as shown. 2 Insert a thin, non-metallic object into the groove on the bottom of the camera body, and then remove the stand by rotating its base as shown. 32 Attaching the stand Insert a thin, non-metallic object into the groove on the bottom of the camera body, and then attach the stand by rotating its base as shown. Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 HNC800E_(en_en)_0222_ver.101.
Appendix Accessing the User’s Guide The User’s Guide is a collection of online documentation that helps you get the most out of the [Home Network] app. 1 iPhone/iPad Tap in the app’s home screen. Android devices Tap or press your mobile device’s menu button in the app’s home screen. 2 Tap [User’s Guide]. Note: R Microsoft® Windows® Internet Explorer® 8 and earlier versions are not supported. R Android 4.1 or later versions are recommended.
Appendix Specifications R Standards IEEE 802.11a/b/g/n R Frequency range*1 2.412 GHz – 2.472 GHz (channels 1–13) 5.180 GHz – 5.320 GHz (channels 36–64) 5.500 GHz – 5.700 GHz (channels 100–140) 5.745 GHz – 5.825 GHz (channels 149–165) R RF transmission power 100 mW (max.) R Encryption WPA2™-PSK (TKIP/AES), WPA™-PSK (TKIP/AES), WEP (128/64 bit) R Power source 100 – 240 V AC, 50/60 Hz R Power consumption Standby: approx. 2.3 W Maximum: approx. 3.
Appendix R If your wireless router detects radar waves, it may change channels automatically and use frequencies that are restricted for outdoor use (5.180 GHz – 5.240 GHz (channels 36–48) and 5.260 GHz – 5.320 GHz (channels 52–64)). R When using frequencies in the 5.260 GHz – 5.320 GHz range (channels 52–64) or the 5.500 GHz – 5.700 GHz range (channels 100–140), the following limitations apply according to regulations.
Appendix Software information R The End User License Agreement (EULA) for the Home Network app is available at the following web page: www.panasonic.net/pcc/ support/tel/homenetwork/ 36 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 HNC800E_(en_en)_0222_ver.101.
Appendix Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1. The product shall have been purchased and used solely within either the U.K.
Notes 38 HNC800E_(en_en)_0222_ver.101.
Notes 39 HNC800E_(en_en)_0222_ver.101.
IMPORTANT! If your product is not working properly. . . A Reconnect the AC adaptor to the camera. B Use the Home Network app to access the User’s Guide and refer to the Troubleshooting section. If you still have any problems, please call the Helpline 0330 3331112 (U.K.) 01 4475228 (Ireland) or contact us through our website: www.panasonic.co.
