Operating Instructions Personal Facsimile Model No. KX-FT982FX Facsimile with Digital Answering System Model No. KX-FT988FX KX-FT988 Thank you for purchasing a Panasonic fax machine. Please read these operating instructions before using the unit and save for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service of your service provider/telephone company. To use in Czech and Slovakia, change the location setting (feature #74 on page 35).
Table of Contents 1. Installation and Quick Start 1. Table of Contents Accessories 1.1 1.2 Included accessories..................................... 4 Accessory information ................................... 4 Connections and Set up 1.3 1.4 Connections .................................................. 4 Recording paper............................................ 5 Quick Start 1.5 1.6 1.7 Fax sending / Copying ................................... 6 Fax receiving ......................................
Table of Contents 10.Maintenance Jams 10.1 Recording paper jams ................................. 44 10.2 Document jams – sending........................... 44 Cleaning 10.3 Document feeder / scanner glass cleaning ....................................................... 45 10.4 Thermal head cleaning................................ 45 11.General Information Printed Reports 11.1 Reference lists and reports ......................... 46 Specifications 11.2 Specifications ....................................
1. Installation and Quick Start 1.1 Included accessories Connections and Set up 1 Telephone line cord 2 Handset Important: L The unit will not function when there is a power failure. To make calls in emergency situations, you should connect a telephone that can function during a power failure to the telephone line.
1. Installation and Quick Start 5 Close the top cover securely by pushing down on 1.4 Recording paper 1 Open the top cover by pressing the top cover release both sides. button (1). 1 6 For KX-FT982: 2 Install the recording paper. Press {FAX/START}, then tear off the excess paper by pulling it towards you. Correct Incorrect {FAX/START} 3 Insert the leading edge of the paper into the opening above the thermal head (1). For KX-FT988: Press {FAX/START} to cut the paper.
1. Installation and Quick Start 1.5 Fax sending / Copying Quick Start 1 Open the document feeder tray. L For further details, see page 24. L You can select how you want the unit to receive calls according to your needs (page 23). 1.7 Answering machine (KX-FT988 only) 1.7.1 Recording your own greeting message 2 Adjust the document guides (1), and insert the document FACE DOWN. {STOP} {RECORD} 1 {MIC} 3 To send a fax: Dial the fax number and press {FAX/START}. To make a copy: Press {COPY}.
2. Important Information 2 Important Important safety Information instructions 2.1 Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. 4.
2. Important Information 2.2 Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis.
3. Preparation 3 Preparation 3.
3. Preparation A {CALLER ID} L To adjust volume (page 11). L To open a phonebook. L To use Caller ID features (page 16, 18). B {STOP} L To stop an operation or programming session. L To erase a character/number (page 12). Press and hold to erase all characters/numbers. C {R} L To access special telephone services or for transferring extension calls. D {REDIAL/PAUSE} L To redial the last number dialled.
3. Preparation 1 Press {MENU}. Volume 3.3 Adjusting volume SYSTEM SETUP PRESS [( )] 2 Press {<} or {>} repeatedly to display the following. DIAL MODE =TONE [±] 3 Press {A} or {B} repeatedly to display the desired setting. 4 Press {SET}. L The next feature will be displayed. {SET} {A}{B} Ringer volume While the unit is idle, press {A} or {B}. L If any documents are in the document entrance, you cannot adjust the volume. Confirm that there are no documents in the entrance. To turn the ringer OFF 1.
3. Preparation 5 Enter the current hour/minute by selecting 2 digits for each. Press {*} repeatedly to select “AM”, “PM”, or 24-hour time entry. L When neither “AM” nor “PM” is displayed, 24-hour time entry is selected. Example: 15:20 (24-hour time entry) Press {1}{5} {2}{0}. 3.6 Your logo Your logo will be printed on the top of each page sent from your unit. The logo can be your name or the name of your company. {R} D:| 10/M:08/Y:08 TIME: 15:20 6 Press {SET}. L The next feature will be displayed.
3. Preparation 3.7 Your fax number Your fax number will be printed on the top of each page sent from your unit. {R} {SET} {STOP} {<}{>} {MENU} 1 Press {MENU}. SYSTEM SETUP PRESS [( )] 2 Press {<} or {>} repeatedly to display the following. YOUR FAX NO. PRESS SET 3 Press {SET}. L The cursor (|) will appear on the display. NO.=| 4 Enter your fax number, up to 20 digits. Example: NO.=1234567| 5 Press {SET}. L The next feature will be displayed. 6 Press {MENU}.
4. Telephone 2 Press {A} or {B} repeatedly to display the desired 4 Telephone Making and Answering Calls item. 4.1 Phonebook The phonebook allows you to make calls without having to dial manually. You can store 100 names and telephone numbers to the phonebook. L You can also send faxes using the phonebook (page 21). {ERASE} (KX-FT988) 3 Lift the handset or press {MONITOR} (KX-FT982)/ {DIGITAL SP-PHONE} (KX-FT988). L The unit will start dialling automatically.
4. Telephone 4.2 One-touch dial feature For rapid access to frequently dialled numbers, the unit provides the one-touch dial feature (10 items). L You can also send faxes using the one-touch dial feature (page 21). {ERASE} (KX-FT988) Station keys {LOWER} 4.2.2 Making phone calls using the onetouch dial Before using this feature, store the desired names and telephone numbers for the one-touch dial feature (page 15). 1 Lift the handset or press {MONITOR} (KX-FT982)/ {DIGITAL SP-PHONE} (KX-FT988).
4. Telephone Caller ID Recording 4.3 Caller ID service This unit is compatible with Caller ID service offered by your local telephone company. To use this feature, you must subscribe to Caller ID service. Important: L This unit is designed in accordance with the ETS (European Telecommunication Standard) and only supports the basic CLIP (Calling Line Identification Presentation) features. L This unit will only display the caller’s telephone number and name.
4. Telephone 4.4.1 Symbols and operations for caller information What “,” means “,” on the display means the call has already been viewed or answered. L To send a fax, insert the document FACE DOWN and press {FAX/START}. Note: L The edited telephone number will not be saved as caller information. To store it into the phonebook, see page 18. To correct a mistake If the same person calls more than once The number of times the same caller called (“k2” to “k9”) will be displayed.
4. Telephone 4.6 Erasing caller information {CALLER ID} {ERASE} (KX-FT988) 4.7 Storing caller information into the phonebook / one-touch dial Important: L This feature is not available if the caller information does not include a telephone number. 4.7.1 Into the phonebook {CALLER ID} {STOP} {A}{B}{<} {MENU} {SET} Erasing all caller information 1. Press {MENU} repeatedly to display “CALLER SETUP”. 2. Press {SET}. L “CALL LIST ERASE” will be displayed. 3. Press {SET}.
4. Telephone 4.7.2 Into the one-touch dial {CALLER ID} Station keys {LOWER} {SET} {A}{B} {MENU} 1 Press {CALLER ID}. 2 Press {A} or {B} repeatedly to display the desired item. 3 Press {MENU}. 4 Select a station key. For stations 1–5: Press the desired station key. For stations 6–10: Press {LOWER}, then press the desired station key. L If you do not need to edit the name, skip to step 6. 5 If a name is required, enter up to 16 characters for the name (page 48). 6 Press {SET}.
5. Fax 5 Fax Sending Faxes 5.1 Sending a fax manually 2 1 {STOP} L Using the “FINE”, “SUPER FINE” and “PHOTO” settings will increase transmission time. L If the resolution setting is changed during feeding, it will be effective from the next page. To redial the last number 1. Press {REDIAL/PAUSE}. 2. Press {FAX/START}. L If the line is busy, the unit will automatically redial the number up to 5 times. L To cancel redialling, press {STOP}.
5. Fax Maximum document size 600 mm 5.3 Sending a fax using the phonebook / one-touch dial Before using this feature, store the desired names and telephone numbers into the phonebook (page 14) or one-touch dial (page 15). 2 216 mm 1 {STOP} Effective scanning area L Shaded area will be scanned. 2 mm {FAX/START} {LOWER} 2 mm 4 mm 4 mm 208 mm 216 mm {A}{B}{>} Station keys 1 Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document.
5. Fax 2 Press {A} or {B} repeatedly to display 5.4 Broadcast transmission By storing phonebook items (page 14) or one-touch dial (page 15) into the broadcast memory, you can send the same document to multiple parties (up to 20). Your programmed items will remain in the broadcast memory, allowing frequent re-use. L Both phonebook items and one-touch dial can be stored into the broadcast memory. Station keys {LOWER} “”. 3 Press {MENU}. 4 Press {*}.
5. Fax To send the same document to a one-time group of parties You can also select a one-time group of parties to send the same document to. After transmission, this group will be deleted. Setup Set the fax machine to TAM/FAX mode (page 25) by pressing {AUTO ANSWER} repeatedly. L The {AUTO ANSWER} indicator turns ON. 1. Insert the document. 2. Press {>}. 3. Press {A} or {B} repeatedly to display “”. 4. Press {SET} to start programming the parties you want to send the document to. 5.
5. Fax Setup Set the fax machine to TEL mode (page 24) by pressing {AUTO ANSWER} repeatedly. L The {AUTO ANSWER} indicator turns OFF. L The {AUTO ANSWER} indicator turns OFF. Note: L Make sure feature #73 is set to “TEL” beforehand (page 35). How to receive phone calls and faxes You have to answer all calls manually. To receive a fax, press {FAX/START}. {STOP} {FAX/START} 5.5.
5. Fax Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON beforehand (feature #41 on page 34). The default setting is ON. To stop receiving Press {STOP}. 5.6.2 Activating TEL/FAX mode 1 Make sure feature #73 is set to “TEL/FAX” beforehand (page 35). 2 Press {AUTO ANSWER} repeatedly to display the while the fax machine is ringing. The auto disconnection code can be changed in feature #49 on page 35.
5. Fax How phone calls and faxes are received When receiving calls, the unit works as an answering machine and/or fax. L If the call is a phone call, the unit will record the caller’s message automatically. L If a fax calling tone is detected, the unit will receive the fax automatically. Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call. Inform the caller of the following procedure beforehand.
5. Fax 5.9 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service (page 16), this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originated from numbers that match the one on a programmable junk fax prohibitor list. Important: L This feature does not work when manual reception is performed. To erase an item from the junk fax prohibitor list 1.
6. Copy 6 Copy Copying 6.1 Making a copy 1 2 {STOP} {COPY} {A}{B} 1 Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. L If the document guides are not adjusted to fit the document, re-adjust them. 3 If necessary, press {A} or {B} repeatedly to select the desired resolution. 4 Press {COPY}. L The unit will start copying.
7. Answering Machine (KX-FT988 only) 7 Answering Greeting (KX-FT988 Machineonly) (KX-FT988 only) 7.1 Recording your greeting message You can record your own greeting message for TAM/FAX mode, for a maximum of 16 (default) or 60 seconds in length. We recommend you record a message of less than 12 seconds to make it easier to receive faxes. {AUTO ANSWER} {STOP} {RECORD} {ERASE} 7.1.1 Erasing your recorded greeting message 1 Set feature #77 to “TAM/FAX” beforehand (page 35). 2 Press {ERASE} 2 times.
7. Answering Machine (KX-FT988 only) Example: 7.3.1 Erasing recorded messages 02 To erase a specific message Press {ERASE} while listening to the message you want to erase. To erase all messages 1 Press {ERASE} while the unit is idle. 2 Press {SET}. L To cancel erasing, press {STOP}. 3 Press {SET}. {STOP} {PLAYBACK} {ERASE} {SET} {A}{B}{<}{>} Press {PLAYBACK}. L Only new messages will be played. L Adjust the speaker volume using {A} or {B}.
7. Answering Machine (KX-FT988 only) Remote Operation Key Remote command {1} Repeats a message (during playback)*1 {2} Skips a message (during playback) {4} Plays new messages {5} Plays all messages {6} Room monitor {7} Records greeting message {9} Stops current operation*2 7.4.1 Summary of remote operation {0} Turns OFF auto answer setting 1 Call your unit.
8. Programmable Features 8 Programmable Features Summary Features 8.1 Programming To program by entering the program code number directly You can select a feature by directly entering its program code (# and a 2-digit number) instead of using {<} or {>}. 1. Press {MENU}. 2. Press {#} and the 2-digit code (page 32 to page 36). {A}{B}{<}{>} {SET} {MENU} 3. Press {A} or {B} repeatedly to display the desired setting. L This step may be slightly different depending on the feature. 4. Press {SET}. 8.1.
8. Programmable Features You can select “1”, “2” (default), “3”, “4”, “5”, “6”, “7”, “8” or “9”. Note: L Set feature #77 to “FAX ONLY” beforehand (page 35). Code #06: Changing the ring setting in TAM/FAX mode (KX-FT988 only) TAM RING COUNT RINGS=2 [±] To change the number of rings before the unit answers a call in TAM/FAX mode. You can select “2” (default), “3”, “4”, “5”, “6”, “7” or “TOLL SAVER”. See page 26 for details. Note: L Set feature #77 to “TAM/FAX” beforehand (page 35).
8. Programmable Features 8. Press {SET}. 4. Press {SET}. 9. Enter the transmission start time. L If you select 12-hour time entry when you set the date and time (page 11), press {*} repeatedly to select “AM” or “PM”. L If you selected 24-hour time entry when you set the date and time (page 11), the time is set using 24-hour time entry. 5. Enter your code (2 to 4 digits) using the dial keys {0}–{9}, {*} and {#}. L The default code is “;#9”. 10. Press {SET}. 11. Press {MENU}.
8. Programmable Features Code #49: Setting the auto disconnection AUTO DISCONNECT =ON [±] To answer a call with an extension telephone in TEL/FAX mode (page 25), activate this feature and program the code. 1. Press {MENU}. 2. Press {#}, then {4}{9}. 3. Press {A} or {B} repeatedly to select “ON”. 4. Press {SET}. 5. Enter your code from 2 to 4 digits, using 0-9 and {*}. L The default code is “;0” 6. Press {SET}. 7. Press {MENU}.
8. Programmable Features “FAX ONLY”: FAX only mode (page 26) Code #78: Changing the TEL/FAX delayed ring setting TEL/FAX RING RINGS=2 [±] If you use an extension telephone in TEL/FAX mode, select the desired number of times the extension telephone rings before the unit answers the call. You can select “1”, “2” (default), “3”, “4”, “5”, “6”, “7”, “8” or “9”. See page 25 for details. Code #80: Resetting advanced features to their default settings SET DEFAULT RESET=NO [±] To reset the advanced features: 1.
8. Programmable Features {#}{2}{5} Delayed transmission j {0}: “OFF” (default) j {1}: “ON” L If you select “ON”, next enter the fax number and transmission time using the dial keypad (see feature #25 on page 33 for details).
9. Help 9 Help 9.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 20). Message Code COMMUNICATION ERROR Cause & Solution 40-42 46-72 FF L A transmission or reception error occurred. Try again or check with the other party. 43 44 L A line problem occurred. Connect the telephone line cord to a different jack and try again. L An overseas transmission error occurred.
9. Help Display Cause & Solution “COVER OPEN” “CHECK PAPER” L The cover is open. Close it and press {FAX/START} to clear the message. L The unit has run out of recording paper. Install recording paper (page 5) and press {FAX/START} to clear the message. “FAX IN MEMORY” L The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see page 47.
9. Help Troubleshooting 9.3 When a function does not work, check here If you still have difficulties after following the instructions in this section, reset the unit. To reset the unit, disconnect the power cord, then reconnect it. 9.3.1 Initial settings Problem Cause & Solution I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 4).
9. Help 9.3.3 Fax – sending Problem Cause & Solution I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 4). L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party does not have a fax machine. Check with the other party. L The other party’s fax machine failed to answer the fax automatically. Send the fax manually (page 20). I cannot send a fax overseas.
9. Help Problem Cause & Solution The printing quality is poor. L The thermal head is dirty. Clean it (page 45). L Adjust the print contrast using feature #59 (page 35). L If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine. Ask them to send a clearer copy of the document or to check their fax machine. The other party complains that they cannot send a document.
9. Help 9.3.6 Answering machine (KX-FT988 only) Problem Cause & Solution The answering machine is turned ON, but caller messages are not recorded. L The recording time is set to “GREETING ONLY”. Select “1 MINUTE”, “2 MINUTES” or “3 MINUTES” (feature #10 on page 33). L The message memory is full. Erase unnecessary messages (page 30). I cannot retrieve recorded messages from a remote location. L Activate the remote operation feature by setting the remote operation ID beforehand (feature #11 on page 33).
10. Maintenance 5 Install the recording paper and close the top cover 10 Maintenance Jams 10.1 Recording paper jams securely by pushing down on both sides (see page 5 for details). 1 Open the top cover by pressing the top cover release button (1). 1 Note: L Make sure the paper stacker is inserted (page 4) (KX-FT988 only). 2 For KX-FT982: Skip to step 3. For KX-FT988: Pull the cutter release lever (1) forward. L The paper cutter will be released. 10.
10. Maintenance Cleaning 10.3 Document feeder / scanner glass cleaning Clean the document feeder when: j Documents frequently misfeed. j Smudges or black/white lines appear on the document when sending or copying. 1 Disconnect the power cord and the telephone line cord. 10.4 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean it to remove the dust. 1 Disconnect the power cord and the telephone line cord.
11. General Information 11 General Printed Reports Information 11.1 Reference lists and reports You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the programming features (page 32 to page 36). Telephone number list: provides you with names and numbers which are stored in the phonebook and one-touch dial feature. Journal report: keeps records of fax transmission and reception.
11. General Information Specifications 11.2 Specifications ∫ Applicable lines: Public Switched Telephone Network ∫ Document size: Max. 216 mm in width, Max. 600 mm in length ∫ Effective scanning width: 208 mm ∫ Recording paper size: 216 mm × max. 30 m roll ∫ Effective printing width: 208 mm ∫ Transmission time*1: Approx. 15 s/page (Original mode)*2 ∫ Scanning density: Horizontal: 8 pels/mm Vertical: 3.85 lines/mm – in standard resolution, 7.7 lines/mm – in fine/photo resolution, 15.
11. General Information 11.3 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly. – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers.
11. General Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) User record 11.4 Useful information User record (for your future reference) Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Attach your sales receipt here. Notice for product disposal, transfer, or return L This product can store your private/confidential information.
12. Index 12. Index 12.
12.
0682 Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.
