Operating instructions

83
Operations
Help
Fax – sending
Problem Cause & Remedy
The other party complains that
letters on their received document
are distorted.
The other party complains that dirty
patterns or black lines appear on
their received documents.
I cannot make an international fax
call.
●
If your line has special telephone services such as call waiting,
the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.
●
The extension telephone on the same line is off the hook. Hang
up the extension telephone and try again.
●
The glass or rollers are dirty. Clean them (p. 87).
●
Use the overseas transmission mode (p. 47).
●
Add two pauses at the end of the telephone number (p. 32).
●
Dial the number manually.
Fax – receiving
Problem Cause & Remedy
I cannot receive documents
automatically.
The display shows “CONNECTING”
but faxes are not received.
The recording image is faint.
The received document is blank.
●
The receive mode is set to the TEL mode. Set to one of the other
modes.
●
The time taken to answering the call is too long. Decrease the
number of rings (p. 53, 57, 77).
●
The greeting message is too long. Shorten the message (p. 63).
●
The incoming call is not a fax. Change the receive mode to the
TEL or TAD/FAX mode.
●
The sender transmitted a faint document. Ask them to transmit a
clearer copy of the document.
●
The recording paper roll is installed incorrectly. Make sure that
the shiny side of the paper is facing down and re-install the paper
(p. 22).
I cannot send documents.
●
The other party’s fax machine is busy or has run out of paper. Try
again.
●
The other party’s machine is not a facsimile. Check with the other
party.
●
The other party’s fax machine rings too many times. Send the fax
manually – dial the number, confirm the fax tone, then press the
button.
START/COPY/SET