Operating instructions

7. Help
44
The display shows “CONNECTING.....”, but
faxes are not received.
L The incoming call is not a fax. Change the
receiving mode to TEL mode by pressing
{AUTO ANSWER}.
A blank sheet is ejected.
L The other party placed the document in their
fax machine the wrong way. Check with the
other party.
A white line or a smudge appears on your
recording paper.
L The glass or rollers are dirty with correction
fluid, etc. Clean them (page 51). Please do
not insert the document before correction
fluid has dried completely.
The printing quality is poor.
L The other party sent a faint document. Ask
them to send a clearer copy of the document.
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper.
L The remaining toner is low. Replace the toner
cartridge (page 46).
L We recommend you replace the drum unit
every fourth time you replace the toner
cartridge (page 46). To check the drum life
and quality, please print the printer test list
(page 54).
L The toner save mode is ON (feature #79,
page 39).
The other party complains that they cannot
send a document.
L The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 15)
or clear the jammed paper (page 48).
L The unit is not in FAX ONLY mode. Press
{AUTO ANSWER} repeatedly to turn ON the
AUTO ANSWER light.
I cannot select the desired receiving mode.
L If you want to set FAX ONLY mode:
– press {AUTO ANSWER} repeatedly to
turn ON the AUTO ANSWER light.
L If you want to set TEL mode:
– press {AUTO ANSWER} repeatedly to
turn OFF the AUTO ANSWER light.
7.3.4 Copying
The unit will not make a copy.
L You cannot make a copy during
programming. Make the copy after
programming.
A black line, a white line or smudge appears
on the copied document.
L The glass or rollers are dirty with correction
fluid, etc. Clean them (page 51). Please do
not insert the document before correction
fluid has dried completely.
The printing quality is poor.
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper.
L The remaining toner is low. Replace the toner
cartridge (page 46).
L We recommend you replace the drum unit
every fourth time you replace the toner
cartridge (page 46). To check the drum life
and quality, please print the printer test list
(page 54).
L The toner save mode of feature #79 is ON
(page 39).
7.3.5 Using an answering
machine
I cannot receive documents automatically.
L Your greeting message on the answering
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
L The answering machine rings too many
times. Set to 1 or 2 rings.
I cannot receive voice messages.
L Check if the answering machine is turned ON
and connected to the fax machine properly
(page 33).
L Set the number of rings on the answering
machine to 1 or 2.
ABC
Original
Copy
FL511E.book Page 44 Monday, June 30, 2003 5:55 PM