Flat-Bed-Plain Paper Fax and Copier Operating Instructions Model No. KX-FB421 General Information FOR FAX ADVANTAGE ASSISTANCE: – CALL 1-800-HELP-FAX (1-800-435-7329) – E-MAIL TO consumerproducts@panasonic.com for customers in the U.S.A. or Puerto Rico – REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used only in the U.S.A.
Thank you for purchasing a Panasonic facsimile. Things you should keep a record of Attach your sales receipt here.
Safety instructions Important safety instructions Safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Table of Contents Table of Contents Initial Preparation Accessories Included accessories ............................................................................6 Accessory information............................................................................6 Finding the Controls Overview ................................................................................................7 Location of controls ................................................................................
Table of Contents Copy Copying Making a copy .....................................................................................55 Programmable Features Features Summary Programming .......................................................................................59 Basic features .....................................................................................60 Advanced features ..............................................................................
Accessories Included accessories Initial Preparation Power cord ........................... 1 Telephone line cord ..............1 Handset................................ 1 Part No. PFJA1030Z Part No. PQJA10075Z Part No. PFJXE0805Z Handset cord........................ 1 Paper stacker .......................1 Paper tray............................. 1 Part No. PQJA10126Z Part No. PFKS1078Z1 Part No. PFKS1072Z1 A4 paper guide..................... 1 Ink film ..................................
Finding the Controls Overview Finding the Controls Front view F A G B H C I D J E K L Rear view A Document guides B Document exit C ADF (Auto Document Feeder) cover D Recording paper exit E Paper stacker The paper stacker may not be shown in all illustrations.
Finding the Controls Location of controls A B C I J K L A Display B {MENU}} D E F MN O P Q H R L {TONE}} L To initiate or exit programming. C {CALLER ID}} L To use caller ID service (page 38, 40). D {REDIAL/PAUSE}} L To redial the last number dialed. L To insert a pause during dialing. E {HANDSET MUTE}} L To mute your voice to the other party during a conversation. Press this button again to resume the conversation. F One-touch keys L To use one-touch dial (page 32, 36, 45).
Installation Connecting the document cover Installation 1 Gently insert the two tabs on the document cover into the slots on the unit (1), then close the document cover (2). Document cover 2 Tabs 1 Slots 2 Connect the ADF cable to the jack on the back of the unit. L The arrow (_) on the ADF cable must be facing up. Arrow (_) ADF cable For fax advantage assistance, call 1-800-435-7329.
Installation Unlocking the shipping lock The shipping lock is to avoid damaging the scanner when it is being transported. Before using the unit, unlock the shipping lock. 1 Press down the printer cover open button (1). Open the printer cover (2). 2 Close the printer cover by pushing down on both sides until locked. Printer cover 1 2 3 Printer cover open button Printer cover Caution: L Whenever transporting the unit, be sure to slide up the shipping lock to lock it.
Installation Ink film – installing / replacing Install the included ink film or replace the used ink film with a new one. Replacement film Model No. KX-FA94: prints about 400 letter-sized pages. See page 6 for accessory information. 1 For replacement only: If ejected paper is stacked on the paper stacker, remove it. 3 For replacement only: Pull out the blue gear and remove the used ink film. Remove the used core.
Installation 5 L Make sure that the ink film is wrapped around the blue core at least once. Insert the gear of blue core of the front ink film roll into the left slot of the unit (1). Insert the rear ink film roll (2). Correct Gear of blue core Rear ink film roll 1 Blue core 2 1 turn Tight Left slot Incorrect Front ink film roll 6 The ink film is not wrapped around the blue core. Turn the gear of blue core in the direction of the arrow.
Installation Paper stacker and paper tray 1 Line up the slots in the paper stacker with the pegs on the bottom of the unit, then slide until locked. Pegs Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e. by a wall etc.). L Recording paper will be ejected from the front of the unit. Do not place anything in front of the unit. To use A4 size paper Insert the bottom tab on the A4 paper guide into the lower slot. Press the guide into the upper slot.
Installation Recording paper Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 100 sheets of 75 g/m2 (20 lb.) paper. You may use 60 g/m2 to 90 g/m2 (16 lb. to 24 lb.) paper. See the note for paper specifications on page 84. For superior results, we recommend Hammermill® Jet Print paper. 1 2 Fan the stack of paper to prevent a paper jam. To add paper 1. Pull the tension plate forward and hold open while removing all of the installed paper. 2.
Connections and Setup Popular ways to use the fax machine Connections and Setup You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room. Depending on your situation, select the way you prefer to use your fax machine.
Connections and Setup Case 1: Receives faxes and phone calls (on answering machine) on single line (one phone number) Your situation Connections You wish to use the fax machine and your answering machine in the same room. Remove the stopper. Telephone wiring image in house or office Fax machine Answering machine (Not included) Answering machine Telephone line cord Power cord 16 For fax advantage assistance, call 1-800-435-7329.
Connections and Setup How to set up How to receive calls At first your answering machine will pick up the call. {+} {-} {SET} {FAX/START} {RECEIVE MODE} 1 Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE}} until the following is displayed. FAX FAX ONLY MODE 3 RINGS TEL L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 3 4 Helpful hint: L If the call is a phone call, the answering machine will record voice message automatically.
Connections and Setup Case 2: One line used for fax only Your situation Connections You wish to use the fax machine only for fax reception/transmission. Connect to LINE. Telephone wiring image in house or office Fax machine Telephone line cord Power cord 18 For fax advantage assistance, call 1-800-435-7329.
Connections and Setup How to set up {+} {-} {SET} {RECEIVE MODE} 1 Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE}} until the following is displayed. FAX FAX ONLY MODE 3 RINGS TEL L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 Press {+} or {-} to change the ring setting to 2 and press {SET}}. How to receive calls Just leave it. When the other party sends a fax, the fax machine will receive it automatically.
Connections and Setup Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation Connections You wish to use the fax machine and an extension telephone in a different room. Most calls are phone calls and the fax machine is mostly used to send documents. Connect to LINE. Telephone wiring image in house or office Room Extension telephone Room Fax machine Telephone line cord Power cord 20 For fax advantage assistance, call 1-800-435-7329.
Connections and Setup How to set up {RECEIVE MODE} {FAX/START} Set the fax machine to TEL mode by pressing {RECEIVE MODE}} until the following is displayed. FAX TEL MODE TEL How to receive calls You can receive a fax with the fax machine and extension telephone. With the fax machine 1. When the fax machine rings, lift the handset of your fax machine. 2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {FAX/START}}.
Connections and Setup Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring) Connections Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically. You must gain another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to Distinctive Ring service at your local telephone company.
Connections and Setup How to set up 1 2 Subscribe to Distinctive Ring service at your local telephone company to get a new phone number. Turn on the Distinctive Ring in feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring feature is activated. FAX TEL If you subscribe for two or more phone numbers in a single telephone line You will gain phone numbers and each phone number has a different ring pattern.
Connections and Setup Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) Connections Your situation You have already subscribed to voice mail service and also wish to receive a fax automatically. You must gain another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to a Distinctive Ring service at your local telephone company. L Distinctive Ring service may be called Identa Ring service.
Connections and Setup How to set up 1 2 Subscribe to Distinctive Ring service at your local telephone company to get a new fax number. L You do not need to apply to a voice mail service for the new number. Turn on the Distinctive Ring, feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring is activated.
Help Button Help function Help Button You can print a quick reference for assistance as follows. 9. How to use the Caller ID service. CALLER ID PRESS SET 3 {<} {>} 1 Press {SET}}. {HELP} {SET} Press {HELP}}. PRESS NAVI.[( )] & SET 2 Press {<} or {>} until the desired item is displayed. 1. How to set the date, time, your logo and fax number. QUICK SET UP PRESS SET 2. How to program the features. FEATURE LIST PRESS SET 3. How to store names and telephone numbers in the directory and how to dial them.
Volume Adjusting volume Volume {+} {-} {SET} Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press {+} or {-}. To turn the ringer off 1. Press {-} repeatedly until the following is displayed. RINGER OFF= OK? YES:SET/NO:STOP 2. Press {SET}}. RINGER OFF L To turn the ringer back on, press {+}. While the ringer volume is set to off When a call is received, the unit will not ring and will display the following.
Initial Programming Date and time, your logo and fax number Initial Programming You should program the date and time, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time {SET} {<} {>} {+} {-} Press {MENU}}. SYSTEM SET UP PRESS NAVI.[( )] 2 Press {MENU}}. Note: L You can enter the number by pressing {+} or {-} in steps 4 and 5. In this case, press {>} to move the cursor.
Initial Programming 6 Setting your logo The logo can be your company, division or personal name. {HANDSET MUTE} (Insert) {MENU} Press {MENU}}. Note: L You can enter your logo by pressing {+} or {-} in step 4. In this case, press {>} to move the cursor (see page 30 for details). To change capital or lower-case letters Pressing the {#} key will change to capital or lower-case alternately. 1. Press {2}} 2 times. LOGO=| B | {SET} {<} {>} {+} {-} {FLASH} (Hyphen) 2. Press {4}} 3 times.
Initial Programming To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters {1}} 1 [ ] { } + – {2}} A B C a b c 2 {3}} D E F d e f 3 {4}} G H I g h i 4 {5}} J K L j k l 5 {6}} M N O m n o 6 {7}} P Q R S p q r {8}} T U V t u v 8 {9}} W X Y Z w x {0}} 0 ( ) < > ! {#} To change capital or lower-case letter. {FLASH}} Hyphen button (To insert a hyphen.
Initial Programming Setting your fax number To correct a mistake Press {<} or {>} to move the cursor to the incorrect number, and make the correction. {MENU} To delete a number Press {<} or {>} to move the cursor to the number you want to delete and press {STOP}}. {<} {>} {+} {-} {FLASH} (Hyphen) {SET} {STOP} (Delete) 1 Press {MENU}}. SYSTEM SET UP PRESS NAVI.[( )] 2 Press {<} or {>} until the following is displayed. YOUR FAX NO. PRESS SET 3 Press {SET}}. NO.
Automatic Dialing Storing names and telephone numbers into one-touch dial Telephone For rapid access to frequently dialed numbers, the unit provides 6 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). {MENU} {FLASH} Station keys (Hyphen) 5 Enter the telephone number, up to 30 digits, using the dial keypad. Example: =1114497 L If you want to enter a hyphen, press {FLASH}}.
Automatic Dialing Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 entries). 6 {MENU} Press {SET}}. REGISTERED u NAME= STORE:PRESS SET {<} {>} 1 {FLASH} (Hyphen) {STOP} (Delete) Press {MENU}} repeatedly until the following is displayed. DIRECTORY SET PRESS STATION OR b DIRECTORY SET PRESS NAVI. 2 Press {>}.
Automatic Dialing Editing a stored entry MENU {>} {+} {-} 1 {SET} Press {>}. DIRECTORY 2 [+ -] Press {+} or {-} until the desired entry is displayed. Example: Mary 0123456 b SEND:PRESS SET EDIT:PRESS MENU 3 Press {MENU}}. Example: 4 NAME=Mary EDIT=@ DELETE=# Press {*}. Example: NAME=Mary STORE:PRESS SET L If you do not need to edit the name, skip to step 6. 5 6 Edit the name (see page 30 and page 33 for instructions). Press {SET}}. Example: NO.
Automatic Dialing Erasing a stored entry MENU {>} {+} {-} {SET} {STOP} 1 Press {>}. DIRECTORY 2 [+ -] Press {+} or {-} until the desired entry is displayed. Example: Peter 9876543 b SEND:PRESS SET EDIT:PRESS MENU 3 Press {MENU}}. Example: 4 NAME=Peter EDIT=@ DELETE=# Press {#}. DELETE OK? YES:SET/NO:STOP L To cancel erasing, press {STOP}}. 5 Press {SET}}. DELETED L The stored name and number are erased.
Automatic Dialing Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 32, 33). Using one-touch dial Using the directory 1 Press {>}. Station keys DIRECTORY 2 [+ -] Press {+} or {-} until the desired entry is displayed.
Caller ID Caller ID service from your phone company Caller ID This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand. – FAX ring setting (feature #06 on page 60) How Caller ID is displayed The calling party’s name or telephone number will be displayed after the first ring.
Caller ID Viewing and calling back using caller information You can easily view caller information and call back. Important: L Calling back will not be possible in the following cases: – The telephone number includes data other than numbers (i.e. * or #). – The caller information does not include a telephone number. To change the display of the caller information Press {CALLER ID}} repeatedly after step 2.
Caller ID Erasing caller information Erasing all caller information {MENU} Erasing specific caller information {CALLER ID} {STOP} {SET} 1 Press {MENU}} repeatedly until the following is displayed. CALLER SET UP PRESS SET 2 2 3 {STOP} Press {CALLER ID}}. 2 NEW CALLS PRESS NAVI.[+ -] Press {+} or {-} until the desired entry is displayed. Example: Press {SET}}. L To cancel erasing, press {STOP}}, then {MENU}}. SAM LEE 12:10AM Jul 20 Press {<}.
Caller ID Storing caller information into one-touch dial and navigator directory Important: L This feature is not available in the following cases: – The telephone number includes data other than numbers (i.e. * or #). – The caller information does not include a telephone number. For stations 2 and 3: {CALLER ID} {MENU} 1. Press the desired station key. Station keys 2. Press {SET}}. For stations 4–6: 1. Press {LOWER}}, then press the desired station key. 2. Press {SET}}.
Sending Faxes Sending a fax manually using the auto document feeder 6 Start sending. Fax Document guides When a fax tone is heard: Press {FAX/START}}. FA DO CE W N When the other party answers your call: Lift the handset and ask them to press their start button. When the fax tone is heard, press {FAX/START}}. CONNECTING..... STANDARD L The document will be ejected on top of the document guides.
Sending Faxes To transmit more than 15 pages at a time Insert the first 15 pages of the document. Add the other pages (up to 15 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document. This is convenient if the other party’s number is indicated on the document. 1. Enter the fax number. 2. Insert the document. 3. Press {FAX/START}}.
Sending Faxes Sending a fax manually using the scanner glass By using the scanner glass, you can send a page from booklets or small sized paper that cannot be sent with the auto document feeder. 7 Press {FAX/START}}. Example: PAGES=01 01% STANDARD u Document cover NEXT DOCUMENT PRESS START b Scanner glass NEXT DOCUMENT OR WAIT TO SEND TOP {RESOLUTION} {FAX/START} 1 2 3 4 5 Confirm that there are no documents in the auto document feeder. Open the document cover.
Sending Faxes Documents you can send Using the auto document feeder Maximum size Effective scanning area 128 mm (5") Scanned area 600 mm (23 5/8") 182 mm (7 3/16") Minimum size Document weight L Single sheet: 45 g/m2 to 90 g/m2 4 mm (12 lb. to 24 lb.) L Multiple sheets: 60 g/m2 to 75 g/m2 (16 lb. to 20 lb.) 4 mm 4 mm 216 mm (8 1/2") 4 mm 208 mm (8 3/16") Document width 216 mm (8 1/2") Note: L Remove clips, staples or other similar fasteners.
Sending Faxes Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 32, 33). 4 Document guides Enter the fax number. Using stations 1–3: Press the desired station key. FA DO CE W N Using stations 4–6: Station keys {<} {>} {+} {-} {RESOLUTION} {LOWER} {SET} {FAX/START} {STOP} 1 2 Press {LOWER}}, then press the desired station key.
Sending Faxes To send a fax using the scanner glass 1. Confirm that there are no documents in the auto document feeder. Open the document cover. 2. Place the document FACE DOWN, then close the document cover. 3. Enter the fax number. 4. Press {FAX/START}}. L To send a single page, wait for the fax machine to start sending. L To send multiple pages, place the next page and press {FAX/START}}. To send more pages, repeat this operation.
Sending Faxes Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 49 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled. L The broadcast key can accept one-touch dial and navigator entries. Programming entries into the broadcast memory 5 Program entries. Using stations 2 and 3: Press the desired station key.
Sending Faxes Adding a new entry into the broadcast memory Erasing a stored entry in the broadcast memory MENU {MENU} {<} {>} {+} {-} {SET} {<} {>} {+} {-} {STOP} 1 DIRECTORY 2 {STOP} 1 Press {>}. Press {>}. [+ -] Press {+} or {-} until the following is displayed. {SET} DIRECTORY 2 Press {+} or {-} until the following is displayed. b b SEND:PRESS SET EDIT:PRESS MENU 3 SEND:PRESS SET EDIT:PRESS MENU 3 Press {MENU}}. Press {MENU}}.
Sending Faxes FA DO CE W N Sending the same document to pre-programmed parties using the auto document feeder {SET} {FAX/START} {STOP} 1 2 To send the same document to more than one party only once You can also select the parties for each transmission. 1. Insert the document. 2. Press {>}. 3. Press {+} or {-} until the following is displayed.
Sending Faxes To send the same document to pre-programmed parties using the scanner glass 1. Confirm that there are no documents in the auto document feeder. Open the document cover. 2. Place the document FACE DOWN, then close the document cover. L If necessary, press {RESOLUTION}} repeatedly to select the desired resolution (page 41). 3. Press {BROADCAST}}. PUT DOC ON GLASS PRESS START L Confirm that the document is placed on the scanner glass. 4. Press {FAX/START}}.
Receiving Faxes Receiving a fax manually Receiving Faxes Activating TEL mode To stop receiving Press {STOP}}. {STOP} {FAX/START} {RECEIVE MODE} Set the fax machine to TEL mode by pressing {RECEIVE MODE}} until the following is displayed. FAX TEL MODE TEL How to receive calls 1 2 When the unit rings, lift the handset to answer the call. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {FAX/START}}. CONNECTING..... 3 Replace the handset.
Receiving Faxes Receiving a fax automatically Activating FAX ONLY mode {+} {-} {RECEIVE MODE} {SET} 1 Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE}} until the following is displayed. FAX FAX ONLY MODE 3 RINGS TEL L The display will show the number of rings before the unit answers a call in FAX ONLY mode. 2 Press {+} or {-} to change the ring setting to 2 and press {SET}}. How to receive calls Just leave it.
Distinctive Ring Using two or more phone numbers in a single telephone line Distinctive Ring The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to. Originally, this service was designed for the purpose of allowing different ring patterns to distinguish which number the call was addressed to.
Distinctive Ring If you use more than two phone numbers Programming the ring pattern assigned for fax You may wish to use more than two phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number.
Copying Making a copy Copy Using the auto document feeder FA DO CE W N Document guides {STOP} {RESOLUTION} {START} {COPY} 1 2 Confirm that there are no documents on the scanner glass. Adjust the width of the document guides to the size of the document. To select the resolution Select the desired resolution according to the type of document. – “FINE”: For printed or typewritten originals with small printing. – “SUPER FINE”: For originals with very small printing.
Copying Using the scanner glass Document cover Scanner glass {>} {+} {-} TOP {START} {STOP} 1 2 3 4 {RESOLUTION} {COPY} Confirm that there are no documents in the auto document feeder. Open the document cover and place the document FACE DOWN on the scanner glass, aligning the top edge of the document to the t mark on the unit. Close the document cover. L If the original is a thick book, do not close the document cover. If necessary, press {RESOLUTION}} repeatedly to select the desired resolution.
Copying Convenient way of copying To reduce a document To enlarge a document 1. Press {>} after step 4 on page 55 or page 56. 1. Press {>} after step 4 on page 55 or page 56. ZOOM 100% [+ -] ) 2. Press {+} to select “150%” or “200%”, then press {START}}. L When using the auto document feeder, the unit will only enlarge the center of the upper part of the document. To make an enlarged copy of the bottom of the document, turn the document around, and then make a copy.
Copying To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. Using the auto document feeder 1. After step 4 on page 55, press {>} 2 times. Example: Making 2 copies of a 4-page original document 4 3 4 1 COLLATE OFF[+ -] ) 3 3 2 4 2. Press {+} or {-} repeatedly until the following is displayed. COLLATE ON [+ -] ) 4 2 2 3 1 2 1 Collated pages 1 Uncollated pages 3. Press {START}}. Using the scanner glass 1.
Features Summary Programming Programmable Features The unit provides various programming features. General programming method {MENU} {<} {>} {+} {-} 1 {SET} Press {MENU}}. SYSTEM SET UP PRESS NAVI.[( )] 2 Programming by entering the program code number directly You can select a feature by directly entering the program code (# and 2-digit number) instead of using {<} or {>}. 1. Press {MENU}}. 2. Press {#} and the 2-digit code number. 3. Follow steps 3 to 5 on this page.
Features Summary Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 28 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 29 for details. Code #03: Setting your fax number YOUR FAX NO. PRESS SET Code #12: Securing the remote operation for the answering machine REMOTE TAM ACT.
Features Summary Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [±] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 42). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications. Code #23: Sending documents overseas OVERSEAS MODE MODE=ERROR [±] If you have difficulty sending an overseas fax, activate this feature before starting transmission.
Features Summary Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [±] FAX ACTIVATION MODE=ON [±] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate.
Features Summary Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [±] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party’s machine. L If the ring back tone continues, the other party’s machine may not be a facsimile or may have run out of paper. Check with the other party. L The connecting tone volume cannot be adjusted. ON (default): You will hear connecting tones.
Error Messages Reports Help If your unit cannot send a fax, check the following: – The number you dialed is correct. – The other party’s machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (page 42). COMMUNICATION ERROR (Code: 40-42, 46-72, FF) L A transmission or reception error occurred. Try again or check with the other party. OK L Fax communication was successful.
Error Messages Display If the unit detects a problem, one or more of the following messages will appear on the display. CALL SERVICE L There is something wrong with the unit. Contact our service personnel. CARRIAGE ERROR L The recording paper has jammed near the recording paper entrance. Clear the jammed paper (page 70) and press {SET}} to clear the message. Do not install folded or heavily curled paper. CLOSE ADF COVER b L The ADF cover is open. Close it.
Error Messages MEMORY FULL REMOVE DOCUMENT L When making a copy, the document being stored exceeds the memory capacity of the unit. Press {STOP}} to clear the message. Divide the document into sections. L The document is jammed. Remove the jammed document (page 73). MODEM ERROR L A transmission error occurred. Try again. L There is something wrong with the modem circuit. Contact our service personnel. UNIT OVERHEATED TRANSMIT ERROR L The unit is too hot. Let the unit cool down.
Frequently Asked Questions When a function does not work, check here Frequently Asked Questions General I cannot make and receive calls. L The power cord or telephone line cord is not connected. Check the connections. L If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. I cannot make calls. L The dialing mode setting is wrong. Change the setting of feature #13 (page 60). The unit does not work.
Frequently Asked Questions L Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine. The other party complains that smudges or black lines appear on their received document. L The white plate or scanner glass are dirty. Clean them (page 74). I cannot send a fax overseas. L Use the overseas transmission mode of feature #23 (page 61). L Add two pauses at the end of the telephone number or dial manually. Fax – receiving I cannot receive documents.
Frequently Asked Questions The printing quality is poor. Note: Please do not reuse the ink film! Replace with Model No. KX-FA94 replacement film. Refer to page 6 for further details. Original Copy Callers complain that they cannot send a document. L Your answering machine has run out of recording tape. Rewind the tape to record messages. L You set the answering machine to only give a greeting message. If a power failure occurs ABC L Some paper has instructions recommending which side to print on.
Jams Recording paper jam Jams When the recording paper has jammed in the unit The display will show the following. 3 Remove the jammed paper carefully by pulling it toward you. When the recording paper has jammed under the roller: PAPER JAMMED 1 If ejected paper is stacked on the paper stacker, remove it. Roller Jammed paper When the recording paper has jammed and wrapped around the roller: Paper stacker Roller Ejected paper 2 Press down the printer cover open button (1).
Jams 4 Turn the gear of blue core in the direction of the arrow. 5 Close the printer cover by pushing down on both sides until locked. Gear of blue core Printer cover 6 Ink film Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting the paper. L Make sure that the ink film is wrapped around the blue core at least once. Correct Tension plate Blue core 1 turn Tight Incorrect The ink film is not wrapped around the blue core.
Jams When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press {SET}} to clear the message. Tension plate {SET} 72 For fax advantage assistance, call 1-800-435-7329.
Jams Document jams – sending 1 Lift, and hold open the ADF cover. Remove the jammed document carefully. ADF cover Jammed document L Do not pull out the jammed document forcibly before lifting the ADF cover. L If you cannot remove the jammed document, open the document cover, remove the document, then close the document cover. Jammed document Document cover 2 Close the ADF cover. ADF cover For fax advantage assistance, call 1-800-435-7329.
Cleaning White plate and scanner glass Cleaning If a black line, a white line or a smudge appears on your recording paper, on your original, or on the fax document received by the other party, clean the white plate and scanner glass. 1 Open the document cover. Clean the white plate and scanner glass with a soft and dry cloth. Document cover White plate Scanner glass 2 Close the document cover.
Cleaning Document feeder rollers If misfeeding of your original occurs frequently, clean the document feeder rollers. 1 Lift, and hold open the ADF cover. ADF cover 2 Clean the document feeder rollers with a soft and dry cloth. Document feeder rollers 3 Close the ADF cover. ADF cover For fax advantage assistance, call 1-800-435-7329.
Cleaning Thermal head and roller shaft If smudges or black/white bands appear on a copied or received document, check whether there is dust on the thermal head and roller shaft, and clean the thermal head and roller shaft to remove the dust. 1 If ejected paper is stacked on the paper stacker, remove it. 4 Remove the ink film and clean the thermal head with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Replace the ink film.
Cleaning L Make sure that the ink film is wrapped around the blue core at least once. 7 Clean the roller shaft with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Correct Blue core 1 turn Tight Incorrect Roller shaft The ink film is not wrapped around the blue core. Slack Reverse 6 Lift two locks (1), lower the exit guide to unlock the two locks (2) and open the exit guide (3).
Cleaning 8 Close the exit guide. Exit guide 9 Close the printer cover by pushing down on both sides until locked. Printer cover 10 Connect the power cord and the telephone line cord. Power cord 78 Telephone line cord For fax advantage assistance, call 1-800-435-7329.
Printed Reports Reference lists and reports General Information You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (page 60, 61). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and navigator directory. Journal report: keeps records of fax transmission and reception.
Caller IQ Feature openLCR service for the Caller IQ feature Caller IQ Feature This unit is compatible with service provided by openLCR. L If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). L NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR).
Caller IQ Feature Updating the rate table (downloading the rate table) If you register through openLCR web site or move to another area, you have to download the rate table manually. During download L The CALLER IQ indicator will flash and the display will show the following. DOWNLOAD IN PROCESS. L During downloading, you cannot do other operations such as making/answering a call or sending/receiving a document.
Caller IQ Feature Downloading the fax system setup and telephone directory entries (downloading from web) If you access openLCR web site at www.openLCR.com and program the system setup and telephone directory, you will need to download this data to the fax machine. {CALLER IQ} {<} {>} {SET} 1 Press {CALLER IQ}}. CALLER IQ PRESS NAVI.[( )] 2 Press {<} or {>} until the following is displayed or press {3}}. DATA FROM WEB PRESS SET 3 Press {SET}}. DOWNLOAD IN PROCESS.
Specifications Technical data about this product Specifications Applicable lines: Document size: Effective scanning width: Effective printing width: Transmission time*1: Scanning density: Public Switched Telephone Network Max. 216 mm (81/2") in width, Max. 600 mm (235/8") in length 208 mm (83/16") 208 mm (83/16") Approx. 15 s/page (Original mode)*2 Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) – in standard resolution, 7.
Specifications Paper specifications Recording paper size: Letter: 216 mm × 279 mm (81/2" × 11") Legal: 216 mm × 356 mm (81/2" × 14") A4: 210 mm × 297 mm (81/4" × 1111/16") Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used for resumes – Extremely smooth or shiny paper, or paper that is highly textured – Coated, damaged or wrinkled paper – Paper with irregularities, such as tabs or staples
FCC Information List of FCC requirements and information FCC Information If required by the telephone company, inform them of the following. • FCC Registration No.: (found on the rear of the unit) • Ringer Equivalence No.: (found on the rear of the unit) • The particular telephone line to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company.
Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Limited Warranty PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., Ave. 65 de Infantería, Km. 9.
Limited Warranty Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter.
Customer Services Customer Services directory Customer Services To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis. Web Site: www.panasonic.
Index Program index Index Basic features #01 Date and time....................................28 #02 Your logo...........................................29 #03 Your fax number ...............................31 #04 Sending report ............................42, 60 #06 Fax ring setting .................................60 #12 Remote activation ID.........................60 #13 Dialing mode .....................................60 #16 Paper size .........................................60 #17 Ringer pattern ...
Index Index A Accessories................................................6 Paper stacker ........................................13 Paper tray..............................................13 Advanced features ...................................61 Alert Memory reception (Feature #44)...........62 Auto document feeder........................41, 55 B Basic features ..........................................60 Broadcast Transmission ..........................47 Buttons/Keys BROADCAST ...........................
Index S Scanner glass ....................................43, 56 Sending Broadcast ..............................................49 From memory ........................................42 Manually ................................................41 Navigator directory ................................45 One-touch dial .......................................45 Sending report (Feature #04).............42, 60 Set default (Feature #80) .........................63 Shipping lock......................................
KX-FB421 Proof of Purchase Panasonic FAX ADVANTAGE PROGRAM Free peace of mind, direct from Panasonic NO EXTRA COST FAX ADVANTAGE PROGRAM ■ 1-year limited warranty 1: parts, labor, and toll-free help line 2 ■ Free overnight replacement 3 and repair program The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program.
