Datasheet

ManualsBrandsPanasonic ManualsNetworkingKX-TVM50BX

* With a SLT interface, the VPS is connected to other PBXs.

Design and specifications are subject to change without notice. KX-TVM01E-CT 0806KYEX1 Printed in Japan

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Panasonic presents the TVM50/200 unified voice message

systems with PBX CTI software.

TVM50/200 not only answer calls from customers while

your out or on the phone, they also can promptly e-mail

you messages that customers leave to any location or

meeting where e-mail can be used.

And, when using CTI software (*

Phone Assistant),

messages callers leave while you're out can be easily

opened, played, deleted or forwarded by e-mail on a PC,

giving you a voice solution system that efficiently supports

operations when you are out of the office.

Ver1.7 or later

Network Diagram

Solution for user

Travel

Agency

Consulting

Office

Record

important

messages

Record

important

conversation

Low-cost

services

Increased

reliability

KX-TVM50/200 Specifications

Optional Accessories

Voice Processing System

KX-TVM50

KX-TVM200

KX-TVM200KX-TDE100

USB

DPT

E-mail Server PC PC PC

Internal Modem

(Optional)

LAN

KX-TVM50KX-TDA30

DPT

E-mail Server PC PC PC

Internal Modem

(Optional)

LAN

(Optional : LAN Interface Card)

Benefit of TVM50/200

In an environment that saves incoming calls to Voice Mail

and enables staff to check their e-mail remotely, sales

offices often busied by customer rounds or meetings can

check their mail and promptly respond to customer

requests.

When talking details and complicated matters with a

customer, it is hard to write everything down and, if the

conversation goes long, you cannot respond to other

customers.

In this situation, 2-way recording lets you record the call

and check the details later.

Moreover,while you are on the phone, the VPS automatically

saves the messages from other customers in your mailbox,

so you can stay on top of other business opportunities and

never inconvenience customers.

Sales

office

Important

Customer

For important customers, you can set extensions, mailboxes

and mailbox groups by registering the telephone numbers in

the VPS ahead of time, so that customers are not

inconvenienced if you are out or on the phone when they

call.

Hotel

When checking out at the front desk of a hotel, room

messages can be deleted by operating buttons on the Digital

Proprietary Telephone.

When customers call to make reservation or ask questions,

travel agents take notes, but if they misunderstand what the

customer says, it can lead to complaints or cancellations.

In this case, Panasonic's VPS can record important calls by

2-way recording/2-way transfer. Calls can be played back

over and over to make sure of the customer's demands and

preserve their trust.

If a call comes in while working in the warehouse and you

cannot answer it, Voice Mail answers it for you. Then, using

Panasonic's wireless system, you can access Voice Mail to

hear the message at a more convenient time, saving you a

trip to the office to read the memo.

Moreover, you can check e-mail and messages recorded by

Voice Mail Assistance from nearby computers that are

connected to the network, so that you can be efficient in

your work.

Number of Ports

Connectable PBX

Extension Numbering

Pause

Message Waiting Lamp

Voice Storage

Number of Mailboxes (including System Manager and

Message Manager mailboxes)

Number of Messages

Personal Greeting Messages

Message Retention Time

Maximum Message Length

Activity Reporting

Connections

Telephone Line:

Data Port:

Power Source

DC Input

Dimensions

Weight

Memory Media

Remote Modem

KX-TVM50

2 to 6

Panasonic KX series PBX*

Programmable DTMF sequence.

Data line of APT/DPT interface

Initial : 4h Max.:8h

Max. 64

Modular connectors

(2-conductor wire; 4-conductor in the case of DPT/APT integration)

100V AC to 240V AC, 0.25A, 50/60Hz

9V, 0.75A (6.75W)

249 x 316 x 74 mm

1.3 Kg

Flash Memory

Up to 8 digits (programmable)

100 to 9900msec (every 100 msec per unit)

Unlimited

1 to 360 sec (programmable)

1 to 30 days, or unlimited (programmable)

1 to 60 min. or unlimited (programmable)

Custom Service Report, E-mail Report, Call Account Report, Port Usage Report, HDD/Memory Usage Report, Mailbox Usage

Report, Fax Call Report, Mailbox Information Report, Call Handling Statistic Report, Message Status Report, Subscriber Setup

Report, Security Information Report, Hourly Statistics Report

USB Interface, LAN Interface

Modem Card (Max. 33 600 bps)

KX-TVM200

0 to 24

Panasonic KX series PBX

Data line of DPT interface

Max. 1000 h

Max. 1024

Modular connectors

(4-conductor wire)

100V AC to 240V AC, 1.5A, 50/60Hz

40V, 1.38A (55.2W)

275 x 376 x 117 mm

2.9 Kg

HDD

KX-TVM502

KX-TVM503

KX-TVM524

KX-TVM594

KX-TVM296

2 - Port Hybrid Expansion Card

2 - Port Digital Expansion Card

Memory Expansion Card

LAN Interface Card

Modem Card

KX-TVM204

KX-TVM296

4 - Port Digital Expansion Card

Modem Card

KX-TVM50 KX-TVM200

KX-TVM200

KX-TVM50

• A lighter load for operators (lower labour expenses)

• Nighttime phone reception

• Filter functions = Efficient caller distribution

Low-cost services

Record important messages

Easy access to TVM50/200 by

Phone Assistant (VMA)

Provide new services

•

New in-company communications

•

A new form of in-company contact

Increased reliability

• Get fast, accurate messages to your off-site staff

• Relay messages accurately

Transporter

Easy access to

TVM50/200 by

VMA

Easy control to

Voice Processing

System

PA Manager

Summary of content (6 pages)

PAGE 1
Solution for user Network Diagram KX-TVM200 LAN Travel Agency Record important conversation When customers call to make reservation or ask questions, travel agents take notes, but if they misunderstand what the customer says, it can lead to complaints or cancellations. In this case, Panasonic's VPS can record important calls by 2-way recording/2-way transfer. Calls can be played back over and over to make sure of the customer's demands and preserve their trust.
PAGE 2
New Voice Mail Systems that Can Be Tailored to Your Needs Voice Processing System Overview of TVM50/200 Standard Functions Panasonic TVM (Voice Processing Systems) offer these many services. And it delivers new level of communication ease and efficiency that can help any business be more productive.
PAGE 3
New Voice Mail Systems that Can Be Tailored to Your Needs Voice Processing System Overview of TVM50/200 Standard Functions Panasonic TVM (Voice Processing Systems) offer these many services. And it delivers new level of communication ease and efficiency that can help any business be more productive.
PAGE 4
New Voice Mail Systems that Can Be Tailored to Your Needs Voice Processing System Overview of TVM50/200 Standard Functions Panasonic TVM (Voice Processing Systems) offer these many services. And it delivers new level of communication ease and efficiency that can help any business be more productive.
PAGE 5
Solution for user Network Diagram KX-TVM200 LAN Travel Agency Record important conversation When customers call to make reservation or ask questions, travel agents take notes, but if they misunderstand what the customer says, it can lead to complaints or cancellations. In this case, Panasonic's VPS can record important calls by 2-way recording/2-way transfer. Calls can be played back over and over to make sure of the customer's demands and preserve their trust.
PAGE 6
Solution for user Network Diagram KX-TVM200 LAN Travel Agency Record important conversation When customers call to make reservation or ask questions, travel agents take notes, but if they misunderstand what the customer says, it can lead to complaints or cancellations. In this case, Panasonic's VPS can record important calls by 2-way recording/2-way transfer. Calls can be played back over and over to make sure of the customer's demands and preserve their trust.