TG6500.book Page 1 Friday, June 25, 2004 6:56 PM 5.8 GHz Expandable Cordless Phone System Operating Instructions Model No. KX-TG6500 KX-TG6502 Pulse-or-tone dialing capability Model shown is KX-TG6500. The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.
TG6500.book Page 2 Friday, June 25, 2004 6:56 PM Thank you for purchasing your new Panasonic cordless telephone. Please read the IMPORTANT SAFETY INSTRUCTIONS on page 99 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID this phone will display a caller’s name and phone number.
TG6500.book Page 3 Friday, June 25, 2004 6:56 PM Expanding Your Phone For KX-TG6500 users KX-TG6500 includes 1 handset and 1 base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit. KX-TG6500 KX-TGA650 KX-TG6500 KX-TG6500 Up to 3 accessory handsetscan canbebe added. Up to 3 accessory handsets added. • The included handset is pre-registered at the factory and assigned an extension number 1.
TG6500.book Page 4 Friday, June 25, 2004 6:56 PM Contents Preparation For Best Performance . . . . . . . . 6 Location of Controls . . . . . . . . . 7 Displays . . . . . . . . . . . . . . . . . . 10 Installation . . . . . . . . . . . . . . . . 12 Connecting the AC Adaptor . . 12 Connecting the Telephone Line Cord. . . . . . . . . . . . . . . . . 13 Installing the Battery in the Handset. . . . . . . . . . . . . . . 16 Battery Charge . . . . . . . . . . . . 16 Programmable Settings . . . . . .
TG6500.book Page 5 Friday, June 25, 2004 6:56 PM Contents Answering System Wall Mounting . . . . . . . . . . . . . . 84 Belt Clip . . . . . . . . . . . . . . . . . . . 87 Optional Headset . . . . . . . . . . . 87 Direct Commands . . . . . . . . . . . 88 Canceling Registration/ Re-registration . . . . . . . . . . . . . 90 Canceling the Handset Registration . . . . . . . . . . . . . . . 90 Re-registering the Handset . . . 90 If the Following Appear on Your Display... . . . . . . . . . . . . .
TG6500.book Page 6 Friday, June 25, 2004 6:56 PM For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 16). AND (KX-TG6502 only) Base unit location/Noise Calls are transmitted between the base unit and handset using wireless radio waves.
TG6500.book Page 7 Friday, June 25, 2004 6:56 PM Location of Controls Base unit Display (p. 11) [PROGRAM] Button (p. 54) ERASE MEMO NEW MESSAGE Indicator (p. 73) MESSAGE PROGRAM AUTO Preparation [MEMO] Button (p. 78) [ANSWER ON] Button and Indicator (p. 71) [ERASE] Button (p. 77) LINE SELECT [MESSAGE] Button (p. 73) [STOP] Button (p. 76) [AUTO] Button (p. 54) Telephone System [LINE SELECT] Button (p. 25, 28, 71) [GREETING REC] (Record) Button (p. 28) [GREETING CHECK] Button (p.
TG6500.book Page 8 Friday, June 25, 2004 6:56 PM Location of Controls Handset Back side Ringer/Message Alert Indicator (p. 32, 39) Antenna Speaker Receiver Display (p. 10) Soft Keys (p. 9) Headset Jack (p. 87) [OFF] Button (p. 18, 33) [C] (TALK) Button (p. 33) [MENU] Button (p. 18) [s] (Speakerphone) Button (p. 33) Navigator Key ([B], [d]) (p. 9) [*] (TONE) Button (p. 66) PA U SE [HOLD/INTERCOM] Button (p. 35, 55) Microphone (p. 33) [FLASH/CALL WAIT] Button (p. 66, 67) Charge Contacts (p.
TG6500.book Page 9 Friday, June 25, 2004 6:56 PM Location of Controls How to use the soft keys/navigator keys Handset soft keys 3 soft keys are used to select functions displayed directly above each key. Functions displayed above each key will change depending on the state of use. SPIPRIVACY1[1] LINE1 LINE2 Preparation IN USE On this sample display, “ LINE1 ”, “ LINE2 ” and “ SEARCH ” are displayed above the soft keys. SEARCH Pressing the right soft key selects “ SEARCH ”.
TG6500.book Page 10 Friday, June 25, 2004 6:56 PM Displays Handset 1 23 4 56 L1 L2 9 SP VE PRIVACY1[1] 10 missed calls D01 LINE1 1“ LINE2 SEARCH 7 8 L1 ” and “ L2 ” indicate the status of each line as follows: Off (invisible) The line is free. On The line is being used. Flashing A call is on hold on the handset or base unit, or the Answering System is answering a call (p. 71). Flashing rapidly A call is being received. 2 “SP” is shown when you are using the handset speakerphone.
TG6500.book Page 11 Friday, June 25, 2004 6:56 PM Displays Base unit 12 3 4 L2 LINE 1 LINE 2 5 ” indicates the line 1 ringer on the base unit is off (p. 25). “L 2 ” indicates the line 2 ringer on the base unit is off (p. 25). Preparation F ULL L1 1“L 1 2“ FULL ” flashes when no new messages can be recorded. Erase unnecessary messages (p. 77). 3 “E” flashes until you set the date and time, and flashes after a power failure. If it is flashing, set the date and time (p. 20).
TG6500.book Page 12 Friday, June 25, 2004 6:56 PM Installation Connecting the AC Adaptor Base unit Fasten the AC adaptor cord. Raise the antennas. Hook Bottom of the base unit Power Outlet (AC 120 V, 60 Hz) AC Adaptor for Base Unit • Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
TG6500.book Page 13 Friday, June 25, 2004 6:56 PM Installation Connecting the Telephone Line Cord Preparation Connect the telephone line cord(s) to the base unit. If your unit is connected to a telephone line with DSL service, see page 15.
TG6500.
TG6500.book Page 15 Friday, June 25, 2004 6:56 PM Installation For DSL service users Preparation If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations or the unit may not display caller’s name and/or phone number properly. We recommend connecting a noise filter* (contact your DSL service provider) to the DSL telephone line between the base unit and the telephone line jack.
TG6500.book Page 16 Friday, June 25, 2004 6:56 PM Installation Installing the Battery in the Handset Insert the battery (1), and press it down until it snaps into the compartment (2). Close the cover. 2 1 To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. Replace the old battery with a new one (p. 17). Close the cover and charge the handset for 6 hours. Battery Charge Place the handsets on the base unit and charger for 6 hours before initial use.
TG6500.book Page 17 Friday, June 25, 2004 6:56 PM Installation Recharge IN USE SPIPRIVACY3[1] Recharge battery Preparation Recharge the battery when: — “Recharge battery” is displayed on the handset, — “3” flashes, or — the handset beeps intermittently while it is in use. • The display will continually indicate “Recharge battery” and/or “3” will flash when the handset battery is charged for less than 15 minutes and the handset is lifted off the base unit or charger.
TG6500.book Page 18 Friday, June 25, 2004 6:56 PM Programmable Settings Programming Guidelines Handset The unit has several programmable functions which can be selected from the function menu on the display (p. 19). The Thesoft softkey keyworks works BACK key. as key. asthe the BACK BACK SAVE The soft soft key key works works as as The theSAVE or SAVE key. SELECT or SAVEkey. the SELECT [OFF] exits programming. Navigator Navigator key key scrolls scrolls through through the the menu. menu.
TG6500.book Page 19 Friday, June 25, 2004 6:56 PM Programmable Settings Function Menu Table Handset Preparation You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys (p. 88, 89). Sub-menu I Main menu Message play p. 74 Phone book p. 47 p. 49 Ringer setting p. 20 Ringer volume p. 24 Ringer tone p.
TG6500.book Page 20 Friday, June 25, 2004 6:56 PM Programmable Settings Date and Time Handset We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. 1 Press [MENU]. 2 Scroll to “Date and time” by pressing [d] or [B], then press the soft key ( SELECT ). B Date and time d BACK 3 (1) Enter 2 digits each for the month, day and year. (Ex. To set May 15, 2004, enter “05 15 04”.
TG6500.book Page 21 Friday, June 25, 2004 6:56 PM Programmable Settings Display Language Handset Preparation You can select either “English” or “Spanish” as the display language. The factory preset is “English”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing Initial setting 3 Scroll to “Change language” by pressing Change language [d] or [B], then press the soft key ( SELECT ). [d] or [B], then press the soft key ( SELECT ).
TG6500.book Page 22 Friday, June 25, 2004 6:56 PM Programmable Settings Line Mode Handset The line mode for both lines is preset to “B” and generally should not be adjusted. If the line buttons on the base unit do not light properly, or the line status icons ( L1 and L2 ) are not displayed on the handset properly, the line mode selection is incorrect. Set line mode to “A”. Each line has its own setting. 1 Press [MENU].
TG6500.book Page 23 Friday, June 25, 2004 6:56 PM Programmable Settings Auto Talk Handset Preparation The Auto Talk feature allows you to answer calls by simply lifting the handset off the base unit or charger (for KX-TG6502 or accessory handset users, p. 3). You do not need to press [C] or [s]. The factory preset is OFF. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing Initial setting 3 Scroll to “Auto talk” by pressing [d] or Auto talk [d] or [B], then press the soft key ( SELECT ).
TG6500.book Page 24 Friday, June 25, 2004 6:56 PM Programmable Settings Ringer Volume You can set the handset and base unit ringer volumes to high, medium, low, or off for each line. The factory preset for both lines is HIGH. If the handset or base unit ringer is turned off for both lines, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls. Handset ringer volume Handset 1 Press [MENU].
TG6500.book Page 25 Friday, June 25, 2004 6:56 PM Programmable Settings Temporary ringer off While the handset is ringing, you can turn the ringer off temporarily by pressing [OFF]. The handset will ring again the next time a call is received for that line. Make sure the base unit is not being used. 1 Select either line by pressing [LINE SELECT] Preparation Base unit ringer volume (use either the base unit or the handset) Base Unit Ex. LINE 1 selected. until “LINE 1” or “LINE 2” is announced.
TG6500.book Page 26 Friday, June 25, 2004 6:56 PM Programmable Settings Ringer Tone You can set the handset and base unit ringers to use one of 8 ringer patterns for each line. “Tone 1” to “Tone 4” are bell ringer patterns. “Melody 1” to “Melody 4” are melody patterns. LINE 1 is preset to “Tone 1”. LINE 2 is preset to “Tone 2”. • You cannot change the ringer tone for intercom calls.
TG6500.book Page 27 Friday, June 25, 2004 6:56 PM Programmable Settings Base unit ringer tone (use either the base unit or the handset) Base Unit Preparation Make sure the base unit is not being used. 1 Select either line by pressing [LINE SELECT] Ex. LINE 2 selected. until “LINE 1” or “LINE 2” is announced. • The selected line ( LINE 1 or LINE 2 ) is displayed. • Do not select both lines. You cannot set the ringer for both lines at the same time.
TG6500.book Page 28 Friday, June 25, 2004 6:56 PM Preparing the Answering System Greeting Message Base Unit You can record a personal greeting message of up to 2 minutes for each line or a common greeting message for both lines. If you do not record your own message, one of 2 pre-recorded greetings will be played for callers (p. 29). The total recording time of all messages (greeting, incoming and memo) is about 60 minutes.
TG6500.book Page 29 Friday, June 25, 2004 6:56 PM Preparing the Answering System • If “ ” is displayed, 6 beeps sound and “Your greeting was not recorded. Record your greeting again.” is announced, start again from step 1. Preparation To review the greeting 1. Select the line(s) by pressing [LINE SELECT]. 2. Press [GREETING CHECK]. • When both lines are selected and they have separate greetings, the LINE 1 greeting will be played first. To adjust the speaker volume, press [d] or [B] during playback.
TG6500.book Page 30 Friday, June 25, 2004 6:56 PM Preparing the Answering System Caller’s Recording Time Handset You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. Each line has its own setting. The factory preset for both lines is “3 minutes”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing Initial setting 3 Press the soft key ( SELECT ) at “Set Set answering [d] or [B], then press the soft key ( SELECT ). answering”.
TG6500.book Page 31 Friday, June 25, 2004 6:56 PM Preparing the Answering System Number of Rings Handset Preparation You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. Each line has its own setting. The factory preset for both lines is “4”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing Initial setting 3 Press the soft key ( SELECT ) at “Set Set answering [d] or [B], then press the soft key ( SELECT ).
TG6500.book Page 32 Friday, June 25, 2004 6:56 PM Preparing the Answering System Recording Mode Handset 2 recording modes are available. The factory preset is “Standard recording (60 min)”, which provides more recording time (60 min) and standard sound quality. “Enhanced recording (30 min)” provides less recording time (30 min) but clearer sound quality. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ).
TG6500.book Page 33 Friday, June 25, 2004 6:56 PM Making Calls System capabilities Preparation Up to 3 extensions (3 handsets or 2 handsets and the base unit) can be used at a time, providing that the system has 2 or more handsets (p. 3). The maximum operating number may decrease depending on the state of use. 2 outside calls can be handled simultaneously on separate telephone lines by the handset and the base unit, or by 2 handsets. Using the Handset Handset 1 Press [C].
TG6500.book Page 34 Friday, June 25, 2004 6:56 PM Making Calls Hands-free Digital Duplex Speakerphone For best performance, please note the following: • Talk alternately with the other party in a quiet room. • If you or the other party has difficulty hearing, press [d] to decrease the speaker volume. • While talking using [C], or a line soft key ( LINE1 ) or ( LINE2 ), you can switch to a hands-free phone conversation by pressing [s]. To switch back to the receiver, press [C].
TG6500.book Page 35 Friday, June 25, 2004 6:56 PM Making Calls To redial using the redial list (Memory Redial) The last 5 phone numbers dialed are stored in the redial list. Preparation 1. Press [REDIAL/PAUSE]. • The last number dialed is displayed. 2. Scroll to the desired number by pressing [d] or [B]. • You can also scroll down through the list by pressing [REDIAL/PAUSE]. • To exit the list, press [OFF]. 3. Press [C], [s], or a line soft key ( LINE1 ) or ( LINE2 ).
TG6500.book Page 36 Friday, June 25, 2004 6:56 PM Making Calls Clarity Booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up, put a call on hold, or make a conference call. It will not turn off automatically during a call. You can also turn this feature on or off manually. 1. Press [MENU] during an outside call. 2.
TG6500.book Page 37 Friday, June 25, 2004 6:56 PM Making Calls N When the handset is not in use, you can also turn this feature on or off by performing the following steps: Preparation 1. Press [MENU] while the handset is not in use. 2. Scroll to “Voice enhancer” by pressing [d] or [B], then press the soft key ( SELECT ). 3. Select “On” or “Off” by pressing [d] or [B]. 4. Press the soft key ( SAVE ), then press [OFF]. Using the Base Unit Base Unit 1 Press [SP-PHONE].
TG6500.book Page 38 Friday, June 25, 2004 6:56 PM Making Calls To redial the last number dialed Press [SP-PHONE] or a line button, then press [REDIAL/PAUSE]. To put a call on hold Press [HOLD] during a conversation. • The line button flashes. To return to the call, press the line button that is flashing. • The handset users can also take the call by pressing the line soft key ( LINE1 ) or ( LINE2 ). • If another phone is connected on the same line (p.
TG6500.book Page 39 Friday, June 25, 2004 6:56 PM Answering Calls Preparation When a call is received, the unit rings, “Incoming call” and the called line are displayed, and the Ringer/Message Alert indicator on the handset and the line button on the base unit flash rapidly. 2 calls can be handled simultaneously on separate telephone lines by the handset and the base unit, or by 2 handsets (when the system has 2 or more handsets, p. 3). Handset Ringer/ Message Alert Indicator 1 Press [C] or [s].
TG6500.book Page 40 Friday, June 25, 2004 6:56 PM Using the Other Line During a Conversation When a call is being received on the other line during a conversation, you will hear 2 tones. The line button will flash rapidly on the base unit. You can answer the second call while holding the first call. You can also make a call without terminating the first call. You can turn off the 2 tones (Incoming call tone). See page 68.
TG6500.book Page 41 Friday, June 25, 2004 6:56 PM Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. Preparation How Caller ID information is displayed When a call comes in, the unit will ring and Caller ID information will be received. The handset display will show the caller’s information* and the called line.
TG6500.book Page 42 Friday, June 25, 2004 6:56 PM Using the Caller List The unit can record information up to 50 different callers for both lines combined and store this information in the Caller List. Caller information is sorted by the most recent call to the oldest. When the 51st call is received, the information from the 1st call is deleted. The unit will also tell you how many calls you missed while you were out or unavailable to answer the phone.
TG6500.book Page 43 Friday, June 25, 2004 6:56 PM Using the Caller List What “ 1 ” and “ 2 ” mean Indication of which line the caller information was received from. “Q” indicates you have already viewed this calling information or answered the call. If the same caller calls again, the call entry with the “Q” will be replaced with the new call entry. If a caller calls more than once 1 SMITH,JACK 1-555-333-4444 1 3:10P JUN.10 Q Ex. Called 3 times. TURNER,CINDY 1-555-456-7890 2 11:20A JAN.
TG6500.book Page 44 Friday, June 25, 2004 6:56 PM Using the Caller List Editing the Caller’s Phone Number Handset You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”. Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call (Caller ID Number Auto Edit, p. 45). You can also edit a phone number to store it in the phone book (p. 46).
TG6500.book Page 45 Friday, June 25, 2004 6:56 PM Using the Caller List Caller ID Number Auto Edit Handset Preparation Once you call back an edited number (p. 44), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code.
TG6500.book Page 46 Friday, June 25, 2004 6:56 PM Using the Caller List Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in the phone book. 1 Press [d] or [B] to enter the Caller List. 2 Scroll to the desired caller by pressing [d] or [B]. 3 Press the soft key ( SAVE ). • To edit the phone number, press the soft key ( EDIT ) repeatedly until the number is shown in the desired format (p. 44, step 4).
TG6500.book Page 47 Friday, June 25, 2004 6:56 PM Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to another (p. 52, 53). Preparation Storing Names and Numbers Handset 1 Press the soft key ( SEARCH ), then press the soft key (C). • The display will show the number of stored items.
TG6500.book Page 48 Friday, June 25, 2004 6:56 PM Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters [5] f Moves the cursor to the left. g Moves the cursor to the right. (To enter another character using the same number key, move the cursor to the next space.
TG6500.book Page 49 Friday, June 25, 2004 6:56 PM Phone Book 2 Scroll to the desired item. To scroll down, press [d]. To scroll up, press [B]. 1 Alphabet letters (Alphabetical) 2 Space & ’ ( ) , – . / 3 Numbers 0 to 9 4 5 # Preparation Items are sorted in the following order: Frank 555-456-7890 ; Telephone numbers (If no name is stored) 3 Press [C] or [s]. Telephone System OR Press the soft key ( CALL ), then press a line soft key ( LINE1 ) or ( LINE2 ). • The phone number is dialed.
TG6500.book Page 50 Friday, June 25, 2004 6:56 PM Phone Book Chain Dial Handset You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and then automatically dial the destination number from the phone book. Ex.
TG6500.book Page 51 Friday, June 25, 2004 6:56 PM Phone Book Editing an Item in the Phone Book Handset Preparation 1 Press the soft key ( SEARCH ), then press the soft key (C). 2 Scroll to the desired item by pressing [d] or [B]. • To search for the item by initial, see page 49. 3 Press the soft key ( EDIT ). Enter name Jane| d=Next 4 Edit the name (p. 48), then press [d]. 5 Edit the phone number, then press [d]. • If you do not need to change the number, press [d] then go to step 6.
TG6500.book Page 52 Friday, June 25, 2004 6:56 PM Phone Book Copying Items in the Phone Book Handset (When the System Has 2 or More Handsets) You can copy 1 or all phone book items between 2 handsets. The destination handset will save the items in its phone book. • If an outside call is received during the phone book copy, copying will stop. You will need to re-send the item(s) later.
TG6500.book Page 53 Friday, June 25, 2004 6:56 PM Phone Book To copy all of the items in your phone book to another handset Preparation Make sure the destination handset is not in use. 1 Press [MENU]. 2 Scroll to “Copy phone book” by pressing Copy phone book 3 Scroll to “Copy all items” by pressing [d] Copy all items [d] or [B], then press the soft key ( SELECT ). or [B], then press the soft key ( SELECT ). (1 to 4) by pressing [d] or [B].
TG6500.book Page 54 Friday, June 25, 2004 6:56 PM Speed Dialer Storing Phone Numbers Base Unit You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. 1 Press [PROGRAM]. • The IN USE indicator flashes and “ ” is displayed. 2 Enter a phone number of up to 32 [PROGRAM] [AUTO] [REDIAL/PAUSE] LINE Buttons digits. • The last digit of the entered number is displayed.
TG6500.book Page 55 Friday, June 25, 2004 6:56 PM Intercom Preparation Intercom calls can be made between a handset and the base unit, and between 2 handsets (when the system has 2 or more handsets, p. 3). You can page all handsets at once from the base unit, and announce the page to all handsets (Voice Paging, p. 57). Page the desired unit(s) by entering the extension number, shown in the top right of each handset’s display. The base unit’s extension number is 0.
TG6500.book Page 56 Friday, June 25, 2004 6:56 PM Intercom During an intercom call: • If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. • If an incoming call is being received, you will hear 2 tones (incoming call tone, p. 68) and the line button on the base unit will flash rapidly. To answer the call; — if using the handset, press the called line soft key ( LINE1 ) or ( LINE2 ).
TG6500.book Page 57 Friday, June 25, 2004 6:56 PM Intercom Voice Paging Base Unit Preparation The base unit user can make a voice announcement that is heard through the speakers of all handsets. • When 4 handsets are registered to the base unit, and if one handset user is on conversation using the Booster feature, one of the remaining 3 handsets will not receive the voice announcement. 1 Press [LOCATOR/INTERCOM/TRANSFER]. • The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.
TG6500.book Page 58 Friday, June 25, 2004 6:56 PM Transferring a Call You can transfer an outside call to the base unit or a handset. From the Handset to the Base Unit 1 Handset: (1) During a call, press [HOLD/INTERCOM]. • “ LINE1 ” or “ LINE2 ” flashes and the call is put on hold. Ex. LINE 1 on hold. Press extension# to transfer 1-4=Handset 0=Base 9=Mailbox LINE1 LINE2 (2) To page the base unit, press [0]. (3) Wait for the paged party to answer, then you can announce the transfer.
TG6500.book Page 59 Friday, June 25, 2004 6:56 PM Transferring a Call From a Handset to another Handset (when the system has 2 or more handsets) then page another handset by pressing its extension number ([1] to [4]). Preparation 1 During a call, press [HOLD/INTERCOM], Ex. LINE 1 on hold. Press extension# to transfer 1-4=Handset 0=Base 9=Mailbox LINE1 LINE2 2 Wait for the paged party to answer, then you can announce the transfer.
TG6500.book Page 60 Friday, June 25, 2004 6:56 PM Transferring a Call Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset 1. During a call, press [HOLD/INTERCOM]. 2. Press the extension number ([0] for the base unit, [1] to [4] for the handset). 3. Press [OFF] to hang up. Base Unit 1. During a call, press [LOCATOR/INTERCOM/TRANSFER]. 2. Press the extension number [1] ( ) to [4] ( ), or press [0] to page all handsets. 3. Press [SP-PHONE] to hang up.
TG6500.book Page 61 Friday, June 25, 2004 6:56 PM Conference Calls Conference call with 2 outside calls Handset Base Unit 1 During a call, press [HOLD/ 1 During a call, press [HOLD] to INTERCOM] 2 times to put the first call on hold. 2 To make or answer a second 3 When the second call is connected, press the soft key ( CONF ) on your unit to make a conference call. 2 Press the other line button to make or answer a second call.
TG6500.book Page 62 Friday, June 25, 2004 6:56 PM Conference Calls Conference with an outside call and an intercom call While you are talking with an outside caller, another user can join the conversation using the handset or the base unit and establish a conference call. Handset Base Unit 1 During a call, press [HOLD/ 1 During a call, press INTERCOM]. • The call is put on hold. 2 To page the base unit, press [0]. To page another handset, press the extension number ([1] to [4]).
TG6500.book Page 63 Friday, June 25, 2004 6:56 PM Room Monitor Preparation This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has 2 or more handsets (p. 3), you can monitor 1 handset using another. To allow other users to monitor through your unit, turn this feature on.
TG6500.book Page 64 Friday, June 25, 2004 6:56 PM Room Monitor To monitor with Handset The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. 1 Press [HOLD/INTERCOM], then press the soft key ( MONITOR ). 2 To call the base unit, press [0]. To call another handset, press its extension number ([1] to [4]). • To monitor from the speaker, press [s]. If the handset is placed on the base unit, monitoring will be stopped.
TG6500.book Page 65 Friday, June 25, 2004 6:56 PM Special Features Muting Your Conversation Preparation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Handset Press the soft key ( MUTE ). • “Mute” will be displayed for a few seconds and “ MUTE ” will flash. • To release the mute, press the soft key ( MUTE ) again. • If you press [C] or [s] to switch between the receiver and speaker, the mute will be released.
TG6500.book Page 66 Friday, June 25, 2004 6:56 PM Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Handset Base Unit Press [*] (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse.
TG6500.book Page 67 Friday, June 25, 2004 6:56 PM Special Features FLASH Button Handset Base Unit Preparation Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the mute (p. 65) or the Temporary Tone Dialing mode (p. 66). Selecting the flash time Handset The flash time depends on your telephone exchange or host PBX.
TG6500.book Page 68 Friday, June 25, 2004 6:56 PM Special Features Incoming Call Tone Handset Base Unit During an outside call, you can be informed of another incoming call on the other line. During an intercom call (p. 56) or while using the Room Monitor feature (p. 64), you can also be informed of incoming calls by 2 tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing. If this feature is set to “2”, incoming call tones will be heard only 2 times.
TG6500.book Page 69 Friday, June 25, 2004 6:56 PM Special Features Line Selection Preparation When you make or answer a call, the handset and base unit can automatically select the line when you press [C] or [s] on the handset or [SP-PHONE] on the base unit. There are 3 types of line selection. You can change the line selection for the handset and base unit separately. The factory preset is “Auto”. Auto (factory preset): When making a call, LINE 1 will be selected.
TG6500.book Page 70 Friday, June 25, 2004 6:56 PM Special Features Base unit line selection Handset 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing Initial setting 3 Scroll to “Set base unit” by pressing [d] Set base unit 4 Scroll to “Line selection” by pressing Line selection [d] or [B], then press the soft key ( SELECT ). or [B], then press the soft key ( SELECT ). [d] or [B], then press the soft key ( SELECT ). 5 Select “Line1”, “Line2” or “Auto” by pressing [d] or [B].
TG6500.book Page 71 Friday, June 25, 2004 6:56 PM Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message. When turning the Answering System on, you can select the lines it will answer calls from. Preparation • The total recording time of all messages (greeting, incoming and memo) is about 60 minutes (about 30 minutes in “Enhanced recording” mode, p. 32).
TG6500.book Page 72 Friday, June 25, 2004 6:56 PM Automatic Answering Operation To turn off the Answering System Press [ANSWER ON]. • The indicator light goes out, and the unit announces “Answer off”. • To turn the Answering System off for one line when both lines are turned on, select the line which you want to leave on by pressing [LINE SELECT], then press [ANSWER ON]. Monitoring Incoming Calls Base Unit While a caller is leaving a message, you can monitor the call through the base unit speaker.
TG6500.book Page 73 Friday, June 25, 2004 6:56 PM Listening to Messages Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 20). Telephone System The total number of caller messages and memo messages is displayed on the base unit. If the Answering System is turned on for only one of the 2 lines, the display shows the number of messages recorded for that line (not both lines) plus the number of memo messages.
TG6500.book Page 74 Friday, June 25, 2004 6:56 PM Listening to Messages • If a call is received during playback, the unit rings and playback stops. To answer the call, press the called line button. For playback, start again from the beginning after hanging up. • If 65 or more new messages have been recorded, the unit will not announce the number of new messages during playback.
TG6500.book Page 75 Friday, June 25, 2004 6:56 PM Listening to Messages To play back messages for the desired line(s) 1. Press the soft key ( SEARCH ), then press the soft key ( PLAY ). Preparation 2. To listen to messages for LINE 1, press [#][1]. To listen to messages for LINE 2, press [#][2]. To listen to messages for LINE 1 and LINE 2, press [#][0]. • The unit announces the number of new messages for the line(s). Only new messages are played back. Memo messages are not played back.
TG6500.book Page 76 Friday, June 25, 2004 6:56 PM Listening to Messages For Caller ID service users (p. 41) During playback, the handset display shows the name and/or number of the caller whose message is being played. To call the displayed number: 1. Press the soft key ( CALL ). • The unit stops playback. • If you need to edit the phone number to call back, see page 44. 2. Press the line soft key ( LINE1 ) or ( LINE2 ). • The unit dials the phone number. OR Press [C] or [s].
TG6500.book Page 77 Friday, June 25, 2004 6:56 PM Erasing Messages Preparation The unit will announce the remaining recording time after playback if it is less than 10 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ FULL ” flashes on the base unit. — ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages. We recommend you erase unnecessary messages after each playback.
TG6500.book Page 78 Friday, June 25, 2004 6:56 PM Erasing Messages Handset 1 Press the soft key ( SEARCH ), then press the soft key ( PLAY ). 2 Press [*][5] to erase all messages. Wait until “No messages” is heard. • While erasing messages, alarm tones will be heard. • All messages for the line(s) and memo messages are erased. • To end remote operation, press [OFF]. • Information in the Caller List will not be erased. To erase caller information, see page 46.
TG6500.book Page 79 Friday, June 25, 2004 6:56 PM Transferring a Call to the Answering System Base Unit Handset 1 Base unit: Press [LOCATOR/INTERCOM/TRANSFER] during a call. Handset: Press [HOLD/INTERCOM] during a call. Preparation When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the Answering System, where the caller can leave a message. Tell the outside caller you will transfer him or her to the Answering System.
TG6500.book Page 80 Friday, June 25, 2004 6:56 PM Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 82). • To skip the voice menu and operate the unit directly, see page 83. Summary of remote operation Call your unit from a touch tone phone. Enter the remote code (p. 81) during or after the greeting.
TG6500.book Page 81 Friday, June 25, 2004 6:56 PM Remote Operation from a Touch Tone Phone Remote Code Handset Preparation The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. 1 Press [MENU].
TG6500.book Page 82 Friday, June 25, 2004 6:56 PM Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press 1 to play back all messages. Press [1]. All Message Playback. All recorded messages are played back. At the end of the last message, “End of final message” is heard. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press [1]. Only new messages are played back. At the end of the last message, “End of final message” is heard.
TG6500.book Page 83 Friday, June 25, 2004 6:56 PM Remote Operation from a Touch Tone Phone Direct Remote Operation Direct commands Plays back new messages. [5]: Plays back all messages. [1]: Repeats the current message. • If pressed within the first 5 seconds of playback, the previous message will be played. [2]: Skips the current message. [9]: Stops the current operation. • To resume, enter a direct command within 15 seconds, or the voice menu will start (p. 82).
TG6500.book Page 84 Friday, June 25, 2004 6:56 PM Wall Mounting This unit can be mounted on a wall phone plate. 1 Connect the AC adaptor. To Power Outlet 2 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). 1 2 3 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.
TG6500.book Page 85 Friday, June 25, 2004 6:56 PM Wall Mounting 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Preparation Telephone System 5 Connect the telephone line cord. Mount the unit, then slide it down. • Raise the antennas. Answering System Useful Information 6 To charge the handset battery: Place the handset on the base unit. • The unit beeps once and the CHARGE indicator lights.
TG6500.book Page 86 Friday, June 25, 2004 6:56 PM Wall Mounting To remove the wall mounting adaptor While pushing down the RELEASE LEVERS (A), remove the adaptor (B). 1 1 RELEASE LEVERS 2 Charger unit (KX-TG6502 only) The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (see below). Mount the charger (A). Slide it down (B), then slide down to the right (C) until it is secured. 2.45 cm (31⁄32") A B Screws To Power Outlet 86 2.
TG6500.book Page 87 Friday, June 25, 2004 6:56 PM Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip Preparation While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2). B A Telephone System Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation.
TG6500.book Page 88 Friday, June 25, 2004 6:56 PM Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys. Menu item Ringer volume (Handset) Ringer tone (Handset) Command Line 1 [1] [1] [1] Line 2 [1] [1] [2] Line 1 [1] [2] [1] Line 2 [1] [2] [2] Selection items [1] : Low [2] : Medium [3] : High [0] : Off Page p. 24 [1]–[4] : Tone pattern 1–4 p.
TG6500.book Page 89 Friday, June 25, 2004 6:56 PM Direct Commands Menu item Command Selection items Page [0] [6] [4] [1] : Standard recording (60 min) [2] : Enhanced recording (30 min) p. 32 Change language [0] [8] [1] : English [2] : Spanish p. 21 Room monitor (Handset) [0] [9] [1] : On [0] : Off p. 63 Message alert [0] [#] [1] : On [0] : Off p. 32 Line 1 [0] [*] [1] [1] [1]–[4] : Tone pattern 1–4 p.
TG6500.book Page 90 Friday, June 25, 2004 6:56 PM Canceling Registration/Re-registration Canceling the Handset Registration Handset If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit. Only one handset can be canceled at a time. Make sure the handset and the base unit near each other and are not being used. 1 Press [MENU].
TG6500.book Page 91 Friday, June 25, 2004 6:56 PM Canceling Registration/Re-registration If you have canceled handset registration at a previous base unit (p. 90), start from step 5. Preparation 1 Handset: Press [MENU]. 2 Handset: Scroll to “Initial setting” by Initial setting 3 Handset: Scroll to “Registration” by Registration pressing [d] or [B], then press the soft key ( SELECT ). pressing [d] or [B], then press the soft key ( SELECT ). registration”.
TG6500.book Page 92 Friday, June 25, 2004 6:56 PM If the Following Appear on Your Display... The following will be displayed on the handset when the unit needs your attention. Display message Recharge battery • The battery needs to be charged. Recharge the battery (p. 17). Charge for 6 HRS • The battery has been discharged. The handset will not work. Fully charge the battery (p. 17). No link to base. Move closer to base and try again. • The handset has lost communication with the base unit.
TG6500.book Page 93 Friday, June 25, 2004 6:56 PM If the Following Appear on Your Display... Display message • When you tried to store an item in the phone book, the phone book memory was full. Press [OFF] to exit programming mode. To erase other items from the phone book, see page 51. • When the displayed item was sent to the destination handset, the phone book memory was full and copying stopped.
TG6500.book Page 94 Friday, June 25, 2004 6:56 PM If the Following Appear on Your Display... Display message Wrong handset Refer to manual Cause & Remedy • The accessory handset for this base unit is KX-TGA650. To order, see page 3. Your handset is not for this base unit. Your handset is for KX-TG5200/ KX-TG5202/KX-TG5210/KX-TG5212/KX-TG5230/ KX-TG5240/KX-TG5243/KX-FPG391 base unit. Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p.
TG6500.book Page 95 Friday, June 25, 2004 6:56 PM Troubleshooting Problem Cause & Remedy • A call is coming in. To answer the call, press [C], [s], or the called line soft key ( LINE1 ) or ( LINE2 ) on the handset, or press [SP-PHONE] or the called line button on the base unit. Start again from the beginning after hanging up. You cannot make an intercom/ outside call. • If more than 1 other user is using the handset and/or base unit, you may not be able to make a call. Try again later.
TG6500.book Page 96 Friday, June 25, 2004 6:56 PM Troubleshooting 96 Problem Cause & Remedy The handset does not display the caller’s name and/or phone number. • You need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller ID.
TG6500.book Page 97 Friday, June 25, 2004 6:56 PM Troubleshooting Answering System Problem Cause & Remedy 97 Useful Information For assistance, please call: 1-800-211-PANA(7262) Answering System • The other line has new messages. Select that line by pressing [LINE SELECT], then play back the new messages (p. 73). • If you selected lines to play back messages, memo messages will not be played. Play back messages without selecting lines first (p. 73).
TG6500.book Page 98 Friday, June 25, 2004 6:56 PM Troubleshooting Problem Cause & Remedy An incoming message recorded • Select the line for that message by pressing for a line is not played after [LINE SELECT], then press [MESSAGE] pressing [MESSAGE]. (p. 73). Memo messages are not • You may have pressed [LINE SELECT] before played after pressing pressing [MESSAGE]. Press [MESSAGE] again without pressing [LINE SELECT] (p. 73). [MESSAGE].
TG6500.book Page 99 Friday, June 25, 2004 6:56 PM Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Preparation 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
TG6500.book Page 100 Friday, June 25, 2004 6:56 PM Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin.
TG6500.book Page 101 Friday, June 25, 2004 6:56 PM FCC and Other Information Answering System Useful Information 101 Telephone System For assistance, please call: 1-800-211-PANA(7262) Preparation If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible.
TG6500.book Page 102 Friday, June 25, 2004 6:56 PM FCC and Other Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 5.
TG6500.book Page 103 Friday, June 25, 2004 6:56 PM Index E A B C − Date and time . . . . . . . . . . . . . . . . .20 Deregistration . . . . . . . . . . . . . . . . .90 Dialing mode. . . . . . . . . . . . . . . . . .21 Direct commands . . . . . . . . . . .88, 89 Displays . . . . . . . . . . . . . . . . . . . . .10 Display language . . . . . . . . . . . . . .21 G − Greeting message . . . . . . . . . . . . . 28 H Headset, optional. . . . . . . . . . . . . . 87 Hold . . . . . . . . . . . . . . . . . .
TG6500.book Page 104 Friday, June 25, 2004 6:56 PM Index Room monitor . . . . . . . . . . . . . . . . 63 Rotary service, tone dialing. . . . . . 66 M − Mailbox, transferring a call. . . . . . . 79 Making calls, base unit. . . . . . . . . . 37 Making calls, handset . . . . . . . . . . 33 Memo message . . . . . . . . . . . . . . . 78 − Message alert . . . . . . . . . . . . 32, 73 Message storage . . . . . . . . . . . . . . 29 Microphone, base unit . 28, 37, 55, 57 Microphone, handset . . . . . . . . . .
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TG6500.
TG6500.book Page 107 Friday, June 25, 2004 6:56 PM Specifications N Handset Ni-MH battery (3.6 V, 830 mAh) Frequency: 5.76 GHz – 5.84 GHz Preparation Power Supply: Dimensions (H x W x D): Approx. 220 mm x 53 mm x 37 mm (8 21/32" x 2 3/32" x 1 15/32") Mass (Weight): Approx. 210 g (0.46 lb.) Security Codes: 1,000,000 N Base Unit AC adaptor (120 V AC, 60 Hz) Power Consumption: Standby: Approx. 2.7 W Maximum: Approx. 6.5 W Frequency: Telephone System Power Supply: 5.76 GHz – 5.
TG6500.book Page 108 Friday, June 25, 2004 6:56 PM For product service • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call us at: 1-800-211-PANA(7262) When you ship the product • Carefully pack your unit, preferably in the original carton. • Attach a letter, detailing the symptom, to the outside of the carton. Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured.
