TG1855-1857AL(e-e).book Page 1 Thursday, July 12, 2007 5:31 PM Operating Instructions Digital Cordless Answering System Model No. KX-TG1855AL KX-TG1857AL KX-TG1855 This unit is Caller ID compatible. To display the caller’s phone number, you must subscribe to Caller ID service. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
TG1855-1857AL(e-e).book Page 2 Thursday, July 12, 2007 5:31 PM Table of Contents Preparation Introduction . . . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 4 Important information . . . . . . . . . . . . . 5 Instructions to customer . . . . . . . . . . . 7 Controls . . . . . . . . . . . . . . . . . . . . . . . . 9 Displays. . . . . . . . . . . . . . . . . . . . . . . 10 Connections . . . . . . . . . . . . . . . . . . . 10 Battery installation and replacement .
TG1855-1857AL(e-e).book Page 3 Thursday, July 12, 2007 5:31 PM Preparation Introduction Thank you for purchasing a new Panasonic digital cordless phone. For your future reference Attach or keep original receipt to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Note: L In the event of problems, you should contact your equipment supplier in the first instance.
TG1855-1857AL(e-e).book Page 4 Thursday, July 12, 2007 5:31 PM Preparation Accessory information Supplied accessories No. Accessory items Quantity KX-TG1855 KX-TG1857 1 AC adaptor for base unit (Part No. PQLV207AL) 1 1 2 Telephone line cord*1 1 1 3 Rechargeable batteries AAA (R03) size (Part No. HHR-55AAAB) 2 4 4 Handset cover*2 1 2 5 Charger (Part No. PQLV30055Z) — 1 6 AC adaptor for charger (Part No.
TG1855-1857AL(e-e).book Page 5 Thursday, July 12, 2007 5:31 PM Preparation Important information General L Use only the AC adaptor supplied with this product, noted on page 4. L Do not connect the AC adaptor to any AC outlet other than a standard 220–240 V AC outlet. L This product is unable to make calls when: – the portable handset battery(ies) need recharging or have failed. – there is a power failure. – the key lock feature is turned on.
TG1855-1857AL(e-e).book Page 6 Thursday, July 12, 2007 5:31 PM Preparation L Do not dispose of the battery(ies) in a fire, as they may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte from the battery(ies) is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies).
TG1855-1857AL(e-e).book Page 7 Thursday, July 12, 2007 5:31 PM Preparation Instructions to customer Installation Attached to this telephone is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
TG1855-1857AL(e-e).book Page 8 Thursday, July 12, 2007 5:31 PM Preparation If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket. In such cases a new socket will need to be installed.
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TG1855-1857AL(e-e).book Page 10 Thursday, July 12, 2007 5:31 PM Preparation Displays Display icons Icon Meaning w Within range of a base unit L When flashing: Handset is searching for base unit. (page 37) L Handset is accessing base unit. (intercom, paging, changing base unit settings, etc.) k Handset is on an outside call. u Answering system is on. (page 25) 5 Battery level Call privacy mode is on. (page 16) L Line is being used by another handset for calling, registration, etc.
TG1855-1857AL(e-e).book Page 11 Thursday, July 12, 2007 5:31 PM Preparation Charger (KX-TG1857) C – Noise is heard during conversations. – Caller ID features (page 23) do not function properly. Hooks B (220–240 V, 50/60 Hz) Telephone line cord To socket USE ONLY the supplied AC adaptor (smaller). Note: L Never install telephone wiring during a lightning storm. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
TG1855-1857AL(e-e).book Page 12 Thursday, July 12, 2007 5:31 PM Preparation L Wipe the battery ends (S, T) with a dry cloth. L When installing the batteries, avoid touching the battery ends (S, T) or the unit contacts. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 4, 5. 1 2 Press the notch on the handset cover firmly and slide it in the direction of the arrow.
TG1855-1857AL(e-e).book Page 13 Thursday, July 12, 2007 5:31 PM Preparation Battery level Battery icon Battery level 5 High 6 Medium 7 Low L When flashing: Needs to be charged. Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use Approx. 17 hours max. In continuous standby mode Approx. 180 hours max. Note: L It is normal for batteries not to reach full capacity at the initial charge.
TG1855-1857AL(e-e).book Page 14 Thursday, July 12, 2007 5:31 PM Preparation Date and time 1 {j/OK} 2 Press {^} or {V} to select “Handset Setup”. i {>} 3 Press {^} or {V} to select “Time Settings”. i {>} 4 Press {^} or {V} to select “Set Date & Time”. i {>} 5 Enter the current date, month, and year. Example: 17 May, 2007 {1}{7} {0}{5} {0}{7} 6 Enter the current hour and minute. Example: 3:30 PM {0}{3} {3}{0} i Press {*} until “03:30 PM” is displayed.
TG1855-1857AL(e-e).book Page 15 Thursday, July 12, 2007 5:31 PM Making/Answering Calls 4 Making calls 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press {C/T}. {C} When finished talking, press {ih} or place the handset on the base unit or charger. Speakerphone 1 2 During a conversation, press {s} to turn on the speakerphone. L Speak alternately with the caller. When finished talking, press {ih}. Note: L For best performance, use the speakerphone in a quiet environment.
TG1855-1857AL(e-e).book Page 16 Thursday, July 12, 2007 5:31 PM Making/Answering Calls Handset locator Using this feature, you can locate the handset if it has been misplaced. 1 2 Press {x} on the base unit. To stop paging, press {x} on the base unit or press {ih} on the handset. Useful features during a call Mute While mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you. To mute your voice, press {C/T}.
TG1855-1857AL(e-e).book Page 17 Thursday, July 12, 2007 5:31 PM Phonebook L If there is no entry corresponding to the letter you selected, the next entry will be displayed. L To change the character entry mode: {R} i {^}/{V}: Select the character entry mode. i {>} Handset phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers. Adding entries 1 {k} i {j/OK} 2 {^}/{V}: “New Entry” i {>} 3 Enter the party’s name (16 characters max.
TG1855-1857AL(e-e).book Page 18 Thursday, July 12, 2007 5:31 PM Phonebook Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually. 1 2 3 18 While on a call, press {k}. {^}/{V}: Select the desired entry. Press {>} to dial the number.
TG1855-1857AL(e-e).book Page 19 Thursday, July 12, 2007 5:31 PM Handset Settings Handset settings To customise the handset: 1 2 3 4 5 {j/OK} Press {^} or {V} to select “Handset Setup”. i {>} Press {^} or {V} to select the desired item in the handset settings menu. i {>} Press {^} or {V} to select the desired item in the sub-menu. i {>} Press {^} or {V} to select the desired setting then press {>}. L This step may vary depending on the feature being programmed. L To exit the operation, press {ih}.
TG1855-1857AL(e-e).book Page 20 Thursday, July 12, 2007 5:31 PM Handset Settings Special instructions for time settings Alarm An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (page 14). 1 2 {j/OK} 3 {^}/{V}: “Time Settings” i {>} 4 5 {^}/{V}: “Alarm” i {>} 2 times {^}/{V}: “Handset Setup” i {>} {^}/{V}: Select an alarm mode. i {>} “Off” Turns alarm off. Press {>} again, then press {ih} to finish. “Once” The alarm sounds once at the set time.
TG1855-1857AL(e-e).book Page 21 Thursday, July 12, 2007 5:31 PM Base Unit Settings Base unit settings To customise the base unit using the handset: 1 2 3 {j/OK} 4 5 Press {^} or {V} to select the desired item in the sub-menu. i {>} Press {^} or {V} to select “Base Unit Setup”. i {>} Press {^} or {V} to select the desired item in the base unit settings menu. i {>} Press {^} or {V} to select the desired setting then press {>}. L This step may vary depending on the feature being programmed.
TG1855-1857AL(e-e).book Page 22 Thursday, July 12, 2007 5:31 PM Base Unit Settings Special instructions for call options Selecting area codes to be deleted automatically In some situations, phone numbers stored automatically in the Caller ID list (page 23) will include area codes. If you do not want to dial the area codes when making calls from the Caller ID list, you can store the area codes which you want the unit to delete automatically. Example: You have stored the area code “123”.
TG1855-1857AL(e-e).book Page 23 Thursday, July 12, 2007 5:31 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider/telephone company for details. Caller ID features When an outside call is received, the caller’s phone number will be displayed. L Phone numbers of the last 50 callers will be logged in the caller list.
TG1855-1857AL(e-e).book Page 24 Thursday, July 12, 2007 5:31 PM Caller ID Service 4 L If the item has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset. 3 {^}/{V}: Select the desired entry. i {j/OK} 4 {^}/{V}: “Add Phonebook” i {>} {C} 5 Continue from step 3, “Adding entries”, page 17.
TG1855-1857AL(e-e).book Page 25 Thursday, July 12, 2007 5:31 PM Answering System Features Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the date and time of each message. Make sure the date and time have been set (page 14).
TG1855-1857AL(e-e).book Page 26 Thursday, July 12, 2007 5:31 PM Answering System Features Playing back the greeting message 1 {j/OK} 2 {^}/{V}: “Answer System” i L If there are no new messages, the base unit plays back all messages. Using the handset {j/OK} {>} 1 2 3 {^}/{V}: “Play Greeting” i {>} 3 4 {ih} {^}/{V}: “Play New Msg.” or “Play All Msg.
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TG1855-1857AL(e-e).book Page 29 Thursday, July 12, 2007 5:31 PM Answering System Features Answering system settings Setting (default setting) Page Answering system on/off (Answer On) 25 Remote access code (—) 27 Number of rings (4 Rings) 29 Caller’s recording time (3 Minutes) 30 Call screening (On) 30 Number of rings You can change the number of times the phone rings before the unit answers calls. You can select 2 to 7 rings, or “Auto”.
TG1855-1857AL(e-e).book Page 30 Thursday, July 12, 2007 5:31 PM Answering System Features Note: L Provider Voice Mail can capture messages that can be missed while the customer is on the Internet. Caller’s recording time You can change the maximum message recording time allotted to each caller, or set the unit to greet callers but not record messages. 1 2 {j/OK} 3 4 {^}/{V}: “Settings” i {>} 5 {^}/{V}: Select the desired setting.
TG1855-1857AL(e-e).book Page 31 Thursday, July 12, 2007 5:31 PM Multi-unit Operation 5 Press and hold {x} on the base unit for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press {x} to stop, then repeat this step. L After pressing {x}, the rest of this procedure must be completed within 90 seconds. 6 Wait until “Enter Base PIN” is displayed. i Enter the base unit PIN (default: “0000”).
TG1855-1857AL(e-e).book Page 32 Thursday, July 12, 2007 5:31 PM Multi-unit Operation L To cancel a selected handset number, press the number again. The number will stop flashing. 6 7 {^}/{V}: “Yes” i {>} L A long beep will sound as each handset number disappears. L The handset does not beep when cancelling its own registration. {ih} Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater.
TG1855-1857AL(e-e).book Page 33 Thursday, July 12, 2007 5:31 PM Multi-unit Operation To establish a conference call, press {3}. Transferring a call without speaking to the other handset user 1 2 During an outside call, press {INT}. i Press the desired handset number. L k flashes to indicate the outside call is on hold. {ih} L The outside call rings at the other handset. Note: L If the other handset user does not answer the call within 1 minute, the call will ring at your handset again.
TG1855-1857AL(e-e).book Page 34 Thursday, July 12, 2007 5:31 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly. – Press {<} or {>} to move the cursor.
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TG1855-1857AL(e-e).book Page 36 Thursday, July 12, 2007 5:31 PM Useful Information Error messages Error message Cause & solution Answer Sys. Full L Erase unnecessary messages (page 26). Error L Recording was too short. Try again. Failed L Phonebook copy failed. Confirm the other handset (the receiver) is in standby mode and try again. Incomplete L The receiver’s phonebook memory is full. Erase the unnecessary phonebook entries from the other handset (the receiver) and try again.
TG1855-1857AL(e-e).book Page 37 Thursday, July 12, 2007 5:31 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit AC adaptor and turn off the handset, then reconnect the base unit AC adaptor and turn on the handset. Telephone Problem Cause & solution w is flashing. L The handset is not registered to the base unit. Register it (page 31). L The handset is too far from the base unit. Move closer.
TG1855-1857AL(e-e).book Page 38 Thursday, July 12, 2007 5:31 PM Useful Information Problem Cause & solution I cannot make or receive calls. L The base unit AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone.
TG1855-1857AL(e-e).book Page 39 Thursday, July 12, 2007 5:31 PM Useful Information Problem Cause & solution I fully charged the batteries, but 7 still flashes. L Clean the charge contacts and charge again (page 12). L It is time to replace the batteries (page 11). I fully charged the batteries, but the operating time seems to be short. L Wipe the battery ends (S, T) and the unit contacts with a dry cloth. Change the batteries for 7 hours before reuse. Caller information is not displayed.
TG1855-1857AL(e-e).book Page 40 Thursday, July 12, 2007 5:31 PM Useful Information Problem Cause & solution I cannot operate the answering system with the handset. L The base unit or another handset is being used. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer.
TG1855-1857AL(e-e).book Page 41 Thursday, July 12, 2007 5:31 PM Useful Information Specifications ■ Standard: GAP (Generic Access Profile) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.90 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■ Bit rate: 1,152 kbit/s ■ Modulation: GFSK (Gaussian Frequency Shift Keying) ■ RF transmission power: Approx.
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TG1855-1857AL(e-e).book Page 44 Thursday, July 12, 2007 5:31 PM Customer Support Centre Tel. No.: 132600 or website www.panasonic.com.au N52 Sales Department: Panasonic Australia Pty. Limited Austlink Corporate Park 1 Garigal Road Belrose NSW 2085 AUSTRALIA Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only.
