4-Channel VoIP Gateway Card Getting Started Model KX-TDA5480 KX-TDA0484 Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA5480/KX-TDA0484. Please read this manual carefully before using this product and save this manual for future use.
Table of Contents 1 Overview...........................................................................................5 1.1 1.2 1.2.1 1.2.2 1.2.3 2 Installing in the KX-TDA50 PBX ...................................................13 2.1 2.1.1 2.1.2 2.2 2.2.1 2.2.2 3 5.1 5.2 Installation.............................................................................................................. 20 Names and Locations...................................................................................
A2 VoIP Requirements Checklist................................................................................59 B Alternative Numbering Plan Example ......................................... 61 B1 B1.1 B1.2 B2 B2.1 B2.2 Extension Number Method....................................................................................62 Example Network .....................................................................................................62 Numbering Plan Example ...................................
Getting Started
Section 1 Overview Panasonic PBX with VoIP Gateway Card will allow organizations to route both voice and fax communications over digital data networks. The VoIP Gateway Card, designed to be easily integrated into existing IP networks, seamlessly bridges Public Switched Telephone Network (PSTN) and analog telephones with digital data networks without interrupting pre-existing data communications.
1.1 Example Network Diagram 1.1 Example Network Diagram The following diagram illustrates a simple VoIP network connecting PBXs at two locations. The VoIP Gateway Card converts outgoing voice or fax signals into IP packets for transmission. On the incoming side, it reverses this process and translates the packets back into appropriate voice or fax signals. PSTN (Public Switched Telephone Network) Switching Hub Voice signals are converted into IP packets.
1.2 Network Devices and Numbering Plan 1.2 Network Devices and Numbering Plan You will need to have network configuration information available to install VoIP Gateway Cards. Referring to this example diagram, consult your network administrator to obtain necessary information to configure your own VoIP network. Extn. 201 (200-299) Local Telephone 456-7890 G3 Fax Extn. 501 (500-599) PSTN (Public Switched Telephone Network) Subnet Mask: 255.255.255.0 Card IP: 200.45.11.
1.2 Network Devices and Numbering Plan 1.2.1 Network Application QSIG Network Interface QSIG is a protocol based on ISDN (Q.931) that offers enhanced PBX features in a private network. The QSIG network supports private communications by the TIE line service method. Implementation of VoIP Gateway Cards provides a VoIP interface to employ a QSIG network between PBXs at different locations by using an IP network instead of conventional telephone networks.
1.2 Network Devices and Numbering Plan Note An example using the extension number method is provided in "B Alternative Numbering Plan Example". IP Addressing Information IP addressing information is typically supplied by a network administrator. Consult your network administrator for specific values. Los Angeles Office Chicago Office Description Card IP Address Identifies the location of each VoIP Gateway Card in the network during VoIP 200.45.11.35 199.176.64.41 communications.
1.2 Network Devices and Numbering Plan Fax Extension Number Los Angeles Office Chicago Office 500 to 599 600 to 699 Description A number assigned to each fax extension. Dialing Examples The VoIP network allows you to access the PBX at one location from another to establish: (1) an extension call, or (2) an outside call through the local PSTN as if you are calling from the same area. Calling from Los Angeles to Chicago To extension 301 via VoIP network TIE line access no.
1.2 Network Devices and Numbering Plan PBX Connection Information PBX connection information is created by combining IP Addressing Information and PBX Numbering Information. Referring to the sample below, create your own PBX connection information. Leading Number: Los Angeles extensions A number composed of the PBX code followed by the first Leading No. Remaining Digits digit of the destination number. See the example on the 352+ 00 to 99 right.
1.2 Network Devices and Numbering Plan 1.2.3 Numbering Plan Summary Reproduce this page and write down your network information in the space provided below for each card in the network. Consult your network administrator to fill in the shaded entries.
Section 2 Installing in the KX-TDA50 PBX This section describes the physical installation process of the KX-TDA5480 VoIP Gateway Card covering the following topics: (1) installing the card in the KX-TDA50 PBX, and (2) connecting the card to a network device using a category 5 (CAT 5) Ethernet cable.
2.1 Installation 2.1 Installation 2.1.1 Names and Locations RJ45 (10BASE-T/100BASE-TX) LEDs Indication Light (LED) When the VoIP Gateway Card is operating, each LED should show the status identified in boldface letters under normal conditions. Indication ONLINE Color Green Description On-line status indication • ON: On-line mode • OFF: Off-line mode • Flashing: Maintenance mode Note If the LINK indicator is OFF, the ONLINE indicator will also be OFF.
2.1 Installation 2.1.2 Installing the VoIP Gateway Card in the PBX Install the VoIP Gateway Card in slot 05, 06, or 07 of the KX-TDA50 PBX. 1. Before installing the card, cut and remove the dummy cover plate for the appropriate slot from the main unit. Dummy Cover Plate CAUTION For safety reasons, smooth the cut edges after removing the dummy cover plate. 2. Position the card in the open slot, making sure that the tabs on both sides of the card fit into place.
2.1 Installation 3. Insert the new extension bolt (included with the card) into the hole on the card, and tighten it to secure the card.
2.2 Cable Connection 2.2 Cable Connection Use a category 5 (CAT 5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to connect the VoIP Gateway Card to a network device. When connecting the card to a switching hub, use an Ethernet straight cable; when connecting directly to a router or PC, use an Ethernet cross cable. Note Use only CAT 5 Ethernet cable for connection. 2.2.
2.2 Cable Connection 2.2.2 Connection to the LAN Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for actual VoIP operations on the network. Doing so may result in the default IP address of the card overlapping with an existing IP address on the LAN, or cause network failure. 1. Connect the Ethernet cable to the RJ45 connector of the card. 2. Connect the other end of the cable to the remote LAN equipment.
Section 3 Installing in the KX-TDA100/KX-TDA200 PBX This section describes the physical installation process of the KX-TDA0484 VoIP Gateway Card covering the following topics: (1) installing the card in the KXTDA100/KX-TDA200 PBX, and (2) connecting the card to a network device using a category 5 (CAT 5) Ethernet cable.
3.1 Installation 3.1 Installation 3.1.1 Names and Locations LEDs RJ45 (10BASE-T/100BASE-TX) Indication Light (LED) When the VoIP Gateway Card is operating, each LED should show the status identified in boldface letters under normal conditions.
3.1 Installation Indication LINK DATA 3.1.2 Colour Description Green Link status indication • ON: Normal connection • OFF: Connection error Green Data transmission indication • ON: Data transmitting • OFF: No data transmitted Installing the VoIP Gateway Card in the PBX Install the VoIP Gateway Card in a free slot of the KX-TDA100/KX-TDA200 PBX. 1. Insert the card along the guide rails. Guide Rail 2.
3.1 Installation 3. Turn the 2 screws clockwise to fix the card in place. Screws Note Make sure the screws are tightened to ground the card securely.
3.2 Cable Connection 3.2 Cable Connection Use a category 5 (CAT 5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to connect the VoIP Gateway Card to a network device. When connecting the card to a switching hub, use an Ethernet straight cable; when connecting directly to a router or PC, use an Ethernet cross cable. Note Use only CAT 5 Ethernet cable for connection. 3.2.
3.2 Cable Connection 3.2.2 Connection to the LAN Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for actual VoIP operations on the network. Doing so may result in the default IP address of the card overlapping with an existing IP address on the LAN, or cause network failure. 1. Connect the Ethernet cable to the RJ45 connector of the card. 2. Connect the other end of the cable to the remote LAN equipment.
Section 4 Programming the VoIP Gateway Card One way of setting up a VoIP network for the first time is to go through the whole programming process of a VoIP Gateway Card at one location in the network, then start programming the other cards at different locations. Based on the theoretical network illustrated previously in this manual, this section demonstrates the procedure to program the cards in the Los Angeles and Chicago offices.
4.1 Preparations 4.1 Preparations A web programming utility called the IP-GW4 Maintenance Utility is available for programming of the VoIP Gateway Card. For a complete discussion of web programming, refer to the VoIP Gateway Card Programming Guide. System Requirements • The IP-GW4 Maintenance Utility requires Microsoft® Internet Explorer 5.0 or above. Trademarks • Microsoft is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
4.1 Preparations 4. a. Click the Connections tab. b. Click Never dial a connection. c. Click LAN Settings. 5. a. Click to clear all check boxes. b. Click OK. Your PC is now ready for programming through direct access to the card. Notice When Programming the Card through an IP Network When the card is put in actual operation on an IP network, you can access and program the card through the network.
4.1 Preparations 6. a. Under Do not use proxy server for addresses beginning with:, type the IP address of the card. b. Click OK. Your PC is now ready for programming the card through an IP network.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2 Programming the VoIP Gateway Card in the Los Angeles Office Based on the example network in "1.2 Network Devices and Numbering Plan", this section demonstrates the procedure to program a VoIP Gateway Card for use in the Los Angeles office, as the first step of setting up a VoIP network. VoIP communications between the two offices will be possible when the cards, as well as the PBXs, in both offices are fully programmed.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office The main menu appears. Note For readability of the text on the screen, it is recommended that you adjust the text size of Internet Explorer to below medium. Note If you finish a programming session without logging out from the card (e.g.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.2 Changing the Status of the VoIP Gateway Card When programming the VoIP Gateway Card, place the card in the "STOP" status. 1. Click 2.1 Change RUN/STOP status in the main menu. 2. a. Click STOP for Status after changing. b. Click OK. 3. Click OK. 4. Click OK.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.3 Assigning the IP Address When programming the VoIP Gateway Card for the first time, a new IP address must be assigned. Once this is done and the card is on-line, it will be able to communicate with the other cards over the VoIP network. The specific setting values are based on the table under "IP Addressing Information" in "1.2.2 Numbering Plan Example". 1. Click 1.1 Network Settings, General in the main menu. 2. a.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.4 Assigning the Hunt Pattern The hunt pattern determines how to route incoming calls through the VoIP Gateway Card to the PBX. 1. Click 1.5 Hunt Pattern (for Incoming Calls) in the main menu. 2. a. In the Hunt Pattern No. box, type 1. A hunt pattern will be created with this numbering. b. In the Receive Leading Number box, type 35 (PBX code). c. Click ENTRY. d. Click OK. 3. Confirm your entry, and then click OK.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.5 Programming the Address Translation Table The function of an address translation table in a VoIP network is to provide two-way translation of telephone numbers and IP addresses*1. The address translation table is owned jointly by all VoIP Gateway Cards in the network.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 3. Do the following to configure the gateway entry for the Los Angeles office: a. In the GW No. box, type 0. A gateway entry for the card will be created with this numbering. b. In the Comment box, type Los Angeles (a unique identifier of the card in the VoIP network). c. In the IP Address box, type 200.45.11.35. d. In the Group No. box, type 0. Note Having the value 0 for Group No. means that the card does not belong to any gateway group.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 6. Click PREVIOUS. 7. Click 1.6.2 DN2IP Entry. 8. Do the following to configure the Los Angeles extensions: a. In the Leading Number box, type 352 (PBX code [35] + extension starting digit [2]). b. In the Remaining Number of Digits box, type 2 (2 digits to dial [00 to 99] following the leading number). c. Click GW for GW No/Group No. Selection. d. In the GW No/Group No. box, type 0 (the gateway entry for the card). e. Click ENTRY. 9. a.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.6 Downloading the Address Translation Table from the VoIP Gateway Card After the address translation table has been fully programmed, download the data from the VoIP Gateway Card. The downloaded data can be uploaded to the other cards on the VoIP network (see "Uploading Address Translation Table to the VoIP Gateway Card" in "4.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.7 Rebooting the VoIP Gateway Card For all the changes to the parameters to become effective, you must reboot the VoIP Gateway Card. 1. Click REBOOT in the main menu. 2. Click REBOOT.
4.2 Programming the VoIP Gateway Card in the Los Angeles Office 4.2.8 Confirming the IP Address Assignment After programming of the VoIP Gateway Card is finished, try to access the card with the new IP addressing information. If you can connect to the card without problems, the card can be placed on the LAN for VoIP operations (see "2.2.2 Connection to the LAN" or "3.2.2 Connection to the LAN"). Follow the procedure below, referring to "4.1.1 Preparing the PC" and "4.2.
4.3 Programming the VoIP Gateway Card in the Chicago Office 4.3 Programming the VoIP Gateway Card in the Chicago Office This section details the procedure to program the VoIP Gateway Card in the Chicago office, which for the most part is a duplication of that for the Los Angeles office. For general information that is not discussed here, refer to the relevant sections in "4.2 Programming the VoIP Gateway Card in the Los Angeles Office".
4.3 Programming the VoIP Gateway Card in the Chicago Office Assigning the IP Address Note that the card in the Chicago office requires different IP address settings from the card in the Los Angeles office. 1. Click 1.1 Network Settings, General in the main menu. 2. a. In the IP Address box, type 199.176.64.41. b. In the Subnet Mask box, type 255.255.255.0. c. In the Default Gateway box, type 199.176.64.1. d. Click OK. 3. Confirm your entry, and then click OK.
4.3 Programming the VoIP Gateway Card in the Chicago Office Uploading Address Translation Table to the VoIP Gateway Card For the VoIP Gateway Cards in the Los Angeles and Chicago offices to communicate properly over the VoIP network, the cards must share the same address translation table. Follow the procedure below to upload the address translation table downloaded from the card in the Los Angeles office (see "4.2.
4.3 Programming the VoIP Gateway Card in the Chicago Office Note For more details about uploading the address translation table, refer to "2.4.3 Upload of Address Translation Table" of the VoIP Gateway Card Programming Guide. Confirming the IP Address Assignment Note that the card in the Chicago has been assigned a different IP address from the card in the Los Angeles office. 1. Set the IP address settings of the PC to the following values: • • IP address: 199.176.64.100 Subnet Mask address: 255.255.
4.
Section 5 Programming the PBX For successful operation of a VoIP network using the VoIP Gateway Card as a QSIG network interface, the PBX at each location in the network must be programmed appropriately. For a detailed discussion of related features, refer to the Hybrid IP-PBX Feature Guide. This section details the procedure to program the PBX to use the card.
5.1 Programming the PBX in the Los Angeles Office 5.1 Programming the PBX in the Los Angeles Office This section details the procedure to program the PBX in the Los Angeles office. After the PBX in the Los Angeles office has been fully programmed, repeat the procedure for the PBX in the Chicago office with the appropriate setting values (see "5.2 Programming the PBX in the Chicago Office").
5.1 Programming the PBX in the Los Angeles Office 6. a. b. c. d. Double-click System. Double-click Numbering Plan. Double-click Feature. In the Tie Line Access box, type the dialing number. e. Click OK. 7. a. Double-click Private Network. b. In the Own PBX Code box, type 35 (the PBX code of the local PBX in the network). c. In the Leading Number box, type 41 (the PBX code of the remote PBX in the network). d.
5.2 Programming the PBX in the Chicago Office 5.2 Programming the PBX in the Chicago Office This section details the procedure to program the PBX in the Chicago office. Follow the same procedure as you did for the PBX in the Los Angeles office, entering the setting values as appropriate for the Chicago office. Note It is assumed that you have already installed the KX-TDA Maintenance Console (PC programming software for the KX-TDA100/KX-TDA200 PBX) in your PC. 1.
5.2 Programming the PBX in the Chicago Office 6. a. b. c. d. Double-click System. Double-click Numbering Plan. Double-click Feature. In the Tie Line Access box, type the dialing number. e. Click OK. 7. a. Double-click Private Network. b. In the Own PBX Code box, type 41 (the PBX code of the local PBX in the network). c. In the Leading Number box, type 35 (the PBX code of the remote PBX in the network). d.
5.
Appendix A Guidance for VoIP Installation Getting Started 51
A1 VoIP Requirements A1 VoIP Requirements A1.1 Bandwidth Assessment To establish a VoIP network, you must ensure that the network has enough bandwidth to support VoIP communications. Inform your network administrator of the required bandwidth, and make sure that the network can support VoIP communications even under conditions of maximum network traffic. Bandwidth Calculation Provided below is the formula to find out the amount of bandwidth required for VoIP communications: Required Bandwidth = (No.
A1 VoIP Requirements Required Bandwidth for Fax Communication Via LAN G.711 Packet Sending Interval FAX High Reliable Method 20 ms 30 ms 40 ms Don’t Use 87.2 kbps 79.5 kbps 75.6 kbps Use 224.8 kbps 213.9 kbps 208.4 kbps Via WAN (PPP: Point-to-Point Protocol) G.711 Packet Sending Interval FAX High Reliable Method 20 ms 30 ms 40 ms Don’t Use 84 kbps 77.3 kbps 74 kbps Use 221.6 kbps 211.7 kbps 206.8 kbps Example Consider the following case as an example: • Communication: via LAN • No.
A1 VoIP Requirements Is it possible to have static IP addressing? Because the maintenance of the VoIP Gateway Card is carried out from a personal computer (PC) through an IP network, the card must be assigned a static IP address. Static IP addressing must be made possible even when the DHCP feature is used. For more details, refer to "2.2.1 Network Parameters" in the VoIP Gateway Card Programming Guide.
A1 VoIP Requirements Does only a single router provide access to the IP network? In a dual network, two routers provide access to the IP network as shown in the diagram below. However, the VoIP Gateway Card cannot take the advantage of having two routers as access points to the IP network.
A1 VoIP Requirements Is there only a single IP network between two ends of a call? A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below; therefore, it is recommended that you avoid establishing a VoIP network in this fashion.
A1 VoIP Requirements Is the card located appropriately? Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g., routers and switches) there are between the communicating cards, the larger the transmission delays, because a certain amount of delay is inevitable when packets go through each network device (hop). One preventative measure is to install the card so that the number of transmission hops is kept to a minimum.
A1 VoIP Requirements *2 For the actual setting values, refer to "2.2.1 Network Parameters" in the VoIP Gateway Card Programming Guide. Are layer 2 or higher switches used? Use of repeater hubs can increase the network load, and therefore may result in degradation in speech quality. To ensure the performance, it is strongly recommended that you use layer 2 or higher switches. Are category 5 (CAT 5) cables used? When connecting network devices, make sure to use CAT 5 cables.
A2 VoIP Requirements Checklist A2 VoIP Requirements Checklist Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined bold-face letters are the required answers for the corresponding questions. Bandwidth Assessment No. Question 1 Does the network have enough bandwidth to support VoIP communications? Make sure that there is more bandwidth available for VoIP communications than the amount actually required. Answer Memo • Yes • No • Ref.
A2 VoIP Requirements Checklist Network Devices No. Question 3-a Can the firewall pass packets from the VoIP Gateway Card? When a firewall is used, make sure to configure the firewall appropriately to allow VoIP packets to pass through the network without being blocked by filtering. 3-b 3-c Are layer 2 or higher switches used? Do not use repeater hubs as they can increase the network load. Are category 5 (CAT 5) cables used? Answer Memo Ref. Model of the firewall: Yes p.
Appendix B Alternative Numbering Plan Example Getting Started 61
B1 Extension Number Method B1 Extension Number Method This section provides a numbering plan example using the extension number method, as supplementary information to the PBX code method discussed in "1.2.2 Numbering Plan Example". B1.1 Example Network The following diagram illustrates a simple VoIP network configured for the extension number method. Extn. 201 (200-299) Local Telephone 456-7890 G3 Fax Extn. 501 (500-599) PSTN (Public Switched Telephone Network) Subnet Mask: 255.255.255.
B1 Extension Number Method B1.2 Numbering Plan Example IP Addressing Information The following table is a duplication of the table used for the PBX code method. Los Angeles Office Chicago Office Description Card IP Address Identifies the location of each VoIP Gateway Card in the network during VoIP 200.45.11.35 199.176.64.41 communications. A unique IP address must be assigned to each card.
B1 Extension Number Method Dialing Examples With the extension number method, the caller dials only the destination number of the called party to call through PBXs at different locations. Calling from Los Angeles to Chicago To extension 301 via VoIP network extension no. Dial 301. To local telephone 123-4567 via VoIP network through local PSTN VoIP Gateway trunk (CO line) access no. Chicago PBX PSTN trunk (CO line) no. phone no. Dial 802. Dial 93. Dial 123-4567.
B2 Programming for the Extension Number Method B2 Programming for the Extension Number Method When programming the VoIP Gateway Cards and PBXs for use in a network configured for the extension number method instead of the PBX code method, some of the steps in the programming procedures require different setting values. The following two sections provide specific steps that require different setting values.
B2 Programming for the Extension Number Method Programming the VoIP Gateway Card in the Chicago Office Create hunt patterns with the setting values shown below, following the procedure in "Assigning the Hunt Pattern" under "4.3 Programming the VoIP Gateway Card in the Chicago Office". B2.2 Programming the PBX The steps below are provided in substitution for steps 6 and 7 of the procedure detailed in "5.1 Programming the PBX in the Los Angeles Office" and "5.2 Programming the PBX in the Chicago Office".
B2 Programming for the Extension Number Method Step 7 Assign the leading number used to reach the extensions of the remote PBX: In the Other PBX Extension Number (TIE) box (01 and 02), type 3 (for the Chicago office extensions) and 6 (for the Chicago office fax extensions). Step 8 Assign the routing information to route calls to the remote PBX: In the Leading Number box, type 3 (for the Chicago office extensions), 6 (for the Chicago office fax extensions), and 93 (for Chicago office PSTN access).
B2 Programming for the Extension Number Method Programming the PBX in the Chicago Office Step 6 Assign the PSTN trunk (CO Line) access number: In the Idle Line Access (Local Access) box, type 93 (for Chicago office PSTN access). Step 7 Assign the leading number used to reach the extensions of the remote PBX: In the Other PBX Extension Number (TIE) box (01 and 02), type 2 (for the Los Angeles office extensions) and 5 (for the Los Angeles office fax extensions).
Appendix C Initialization of the VoIP Gateway Card Getting Started 69
C1 Initializing the VoIP Gateway Card C1 Initializing the VoIP Gateway Card In case you have forgotten, for example, the IP address or log-in password you set to the VoIP Gateway Card, follow the procedure below to return the settings of the card to the factory default. Note Resetting the card will restore all settings, not just the IP address and log-in password, to the factory default. KX-TDA5480 1. Install the card to the KX-TDA50 PBX, and then turn on the power to the PBX. Power Switch 2.
C1 Initializing the VoIP Gateway Card 4. Using the KX-TDA50 Maintenance Console, set the status of the card to OUS, then set it back to INS. 5. Return the System Initialize Switch to the "NORMAL" position. KX-TDA0484 1. Install the card to the KX-TDA100/KX-TDA200 PBX, and then turn on the power to the PBX. Power Switch 2. Using the KX-TDA Maintenance Console, confirm that the card is in service (INS). 3. Set the System Initialize Switch to the "SYSTEM INITIALIZE" position.
C1 Initializing the VoIP Gateway Card 72 Getting Started
Appendix D Using the KX-TDA5480/KX-TDA0484 and KXTDA0480 in One Network Getting Started 73
D1 Considerations in Installation D1 Considerations in Installation Provided below are the points to consider when the VoIP network contains both the KXTDA5480/KX-TDA0484 and KX-TDA0480 VoIP Gateway Cards.
D1 Considerations in Installation Getting Started 75
Panasonic Consumer Electronics Company Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus, NJ 07094 Panasonic Sales Company Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model.