Advanced Hybrid System User Manual Model No. Please read this manual before connecting the Advanced Hybrid System.
Thank you for purchasing this Panasonic Telephone System. System Components Model No. Description Service Unit KX-TA308 Advanced Hybrid System (Main Unit) Telephones KX-TA30820 KX-TA30830 KX-TA30850 KX-T7885 KX-TD7895 Proprietary Telephone Proprietary Telephone with Backlit Display Proprietary Telephone Wireless Proprietary Telephone Wireless Proprietary Telephone Optional Equipment KX-T30865 Doorphone The KX-TA308XX series telephones are available only for the KX-TA308.
Cautions Attention • If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the problem has been repaired by an authorized Panasonic Factory Service Center. If the telephone does not operate properly, chances are that the problem is in the telephone system, and not in the unit.
Introduction Who Should Use This Manual This manual is designed for users of an Advanced Hybrid System, model number KX-TA308. It is to be used after the system is installed and System Programming is completed. The focus is Proprietary Telephones (PTs); KX-TA30820/KX-TA30830/KXTA30850, Single Line Telephones (SLTs) and their features. The step-by-step procedures required to activate each feature are explained in detail.
Introduction Features and Capabilities KX-TA308 is a sophisticated and powerful system which fulfills your expectations of an office communications system. Some of the special features are listed below. ■ Automatic Callback Busy (Camp-On) informs you when the selected outside (CO) line or the called party becomes idle. ■ Call Log, Incoming (— Option) allows you to confirm the incoming outside call information on the display. You can also call back the caller by selecting one of the logged numbers.
Introduction Terms Used in the Descriptions Feature Numbers A feature number is an access code for various features when programming or executing features using proprietary or single line telephones connected to the system. You can access available features by dialing the corresponding feature number (and additional parameter, if required). The lists of feature numbers are shown in the Appendix (Section 4).
Table of Contents Section 1 PT Overview ........................................................... 1-1 1.1 Configuration .............................................................................. 1-2 Location of Controls .................................................................................................. 1-3 Connection....................................................................................................................1-5 Feature Buttons ...................................
Table of Contents No Line Preference — Incoming ........................................................................ 2-20 Ringing Line Preference — Incoming ................................................................ 2-21 Prime Line Preference — Incoming .................................................................... 2-21 Preferred Line Assignment — Outgoing ................................................................. 2-22 No Line Preference — Outgoing ....................................
Table of Contents Call Park ................................................................................................................... 3-33 Call Pickup, Directed ............................................................................................... 3-35 Call Pickup, Group ................................................................................................... 3-36 Call Pickup Deny ...................................................................................................
Table of Contents M Message Waiting ...................................................................................................... 3-78 Message Waiting for Another Extension ................................................................. 3-81 Message Waiting for Another Extension Lock ........................................................ 3-83 Microphone Mute (— for KX-TA30820/KX-TA30830 only) ................................ 3-84 Mixed Station Dialing ...........................................
Table of Contents T Time (Day/Night/Lunch) Service ........................................................................... 3-112 Timed Reminder ..................................................................................................... 3-113 Toll Restriction Override ........................................................................................ 3-115 Toll Restriction Override by Account Codes .....................................................
Section 1 PT Overview Contents 1.1 Configuration ..................................................................... 1-2 Location of Controls ........................................................... 1-3 Connection .......................................................................... 1-5 Feature Buttons .................................................................. 1-6 Initial Settings ................................................................... 1-13 LED Indication ....................
1.1 Configuration Panasonic Proprietary Telephones (PTs) are available to utilize various features of the KX-TA308 System, in addition to supporting basic telephone services (making and receiving calls). There are three PT models. KX-TA30820 KX-TA30830 KX-TA30850 None 16 characters/1 line None Speakerphone Yes Yes Monitor only Flexible CO Buttons* 12 12 12 Message/ Ringer Lamp Yes Yes Yes Display Fixed Feature Buttons Refer to the “Fixed Buttons”(1.1 Configuration) section.
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1.1 Configuration ■ KX-TA30850 PROGRAM Button FWD/DND Button CONF (Conference) Button INTERCOM Button FLASH/RECALL Button Message/ Ringer Lamp VOICE CALL Button MESSAGE Button AUTO DIAL/ STORE Button PAUSE Button REDIAL Button Flexible CO Buttons VOLUME Key TRANSFER Button HOLD Button MONITOR Button RINGER VOLUME Selector Adjusts the volume level of the ringer.
1.1 Configuration Connection Connect as shown. The telephone line cord (included) < Back view> To the main unit (TO MAIN UNIT/PABX) Headset CAUTION Ensure the cord is inserted in the groove to prevent damage to the connector.
1.1 Configuration Feature Buttons PTs have the following types of Feature Buttons. • Fixed Buttons • Flexible CO Buttons Fixed Buttons Fixed buttons have specific features permanently assigned to them. These default feature assignments cannot be changed. The following table lists the fixed buttons located on each PT model.
1.1 Configuration Usage AUTO ANSWER/MUTE Button (KX-TA30820/KX-TA30830) Used for answering an extension automatically, or turns the microphone off during a conversation. AUTO DIAL/STORE Button Used for System Speed Dialing or storing program changes. CONF (Conference) Button Used to establish a three-party conference. FLASH/RECALL Button Sends an External Feature Access signal to the central office or host PBX to access their system features.
1.1 Configuration SP-PHONE (Speakerphone) Button (KX-TA30820/KX-TA30830) Used for a hands-free speakerphone operation. TRANSFER Button Transfers a call to another extension or external destination. VOICE CALL Button (KX-TA30850) Used to receive a notification via monitor in place of ringing. Navigator Key (KX-TA30830) Used to adjust the volume and the display contrast or select desired items for each function. Volume Key (KX-TA30820/KX-TA30850) Used to adjust the volume.
1.1 Configuration Flexible Buttons Flexible Buttons do not have specific features permanently assigned to them. Features are assigned to Flexible Buttons through Station Programming. “Flexible Button Assignment” is addressed in Station Programming (Section 2). The two types of Flexible Buttons are as follows. • Flexible CO Buttons • Flexible MESSAGE Button The following table outlines the features that can be assigned to the Flexible Buttons.
1.1 Configuration The following table shows the default settings of the Flexible CO buttons. CO button Feature Ext.101 Ext.102 Ext.103 Ext.104 Ext.105 Ext.106 Ext.107 Ext.108 LINE 1 LINE 2 LINE 3 4* 5* 6* 7* 8* 9* 10* S-CO S-CO S-CO DSS DSS DSS DSS DSS DSS DSS CO1 CO2 CO3 Ext.102 Ext.103 Ext.104 Ext.105 Ext.106 Ext.107 Ext.
1.1 Configuration Line Access Buttons One of the following three types of CO buttons must be used to seize an outside (CO) line when making a call. • Group-CO (G-CO) button • Other-CO (O-CO) button • Single-CO (S-CO) button Conditions • A Flexible CO button can be assigned as a Line Access Button (G-CO, O-CO or S-CO) in Station Programming. Once a Flexible CO button is assigned as a Line Access Button, it provides the line status using lighting patterns and color indication.
1.1 Configuration Other-CO (O-CO) Button Outside (CO) lines which are not assigned to S-CO or G-CO buttons can be assigned to a Flexible CO button on a proprietary telephone. The assigned button serves as the O-CO button. An incoming call, on assigned outside (CO) lines, arrives at the O-CO button. To make an outside call, you simply press the designated O-CO button.
1.1 Configuration Initial Settings Display Contrast Adjustment (KX-TA30830 only)* The Navigator key is used to adjust the display contrast. PT While on-hook or receiving a call Press Left or Right. * The above settings may be initialized to default settings after the telephone line cord is pulled off or the main unit’s power is interrupted. BACK LIGHT Adjustment (KX-TA30830 only) The BACKLIGHT Control Selector is used to adjust the brightness of the BACKLIGHT.
1.1 Configuration Volume Control — Handset Receiver/Headset/Ringer/Speaker Allows you to adjust the following volume settings as necessary. — Handset Receiver volume — Headset volume — Ringer volume — Speaker volume To adjust the handset receiver/headset volume* PT While using a handset or headset *** (-volume level 3) Press Up or Down. — Adjusting the headset receiver is available only for the KX-TA30830.
1.1 Configuration LED Indication The Light Emitting Diode (LED) buttons indicate the line conditions with lighting patterns. Flashing light patterns Flashing slowly (60 flash/min) Flashing moderately (120 flash/min) Flashing rapidly (240 flash/min) 1s LED Indication on the INTERCOM Button The table below shows the lighting patterns for intercom line conditions.
1.1 Configuration LED Indication and LCD on the KX-T7885/KX-TD7895 The LED is off and LCD date and time line is not displayed while the phone is idle. To activate the LED and LCD, press the button specified in the “Operating Instructions” for the wireless phone.
Section 2 Station Programming (Personal Programming) Contents 2.1 2.2 Station Programming Instructions ................................... 2-2 Station Programming (Personal Programming) .............
2.1 Station Programming Instructions Station Programming allows you, the proprietary telephone (PT) user, to program certain features from your telephone individually. During the programming mode, your telephone is busy to outside callers. If you want to make a normal call operation, you must finish the programming mode. Programming Mode Display When you enter the Station Programming mode, the display shows the following message as the initial programming mode.
2.1 Station Programming Instructions To confirm the assigned data —Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT HOLD program access number Enter the program access number. Press HOLD. • The display shows the initial programming mode. • Enter the program access number* as follows.
2.1 Station Programming Instructions To confirm the assigned data on the Flexible button — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT HOLD Press the desired Flexible button. • The display shows the current status. Press HOLD. • The display shows the initial programming mode. — To exit the Station Programming mode, press the PROGRAM button. — If you wish to change the data, follow the programming procedure explained in this section.
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2.2 Station Programming (Personal Programming) Call Waiting Tone Type Assignment Allows you to select the call waiting tone type (Tone 1 or Tone 2). — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL 5 1 or 2 STORE Dial 5. Dial 1 or 2. 1 : to select Call Waiting Tone 1 2 : to select Call Waiting Tone 2 Press STORE. • The display shows the current tone type. • The STORE indicator lights. • The display shows the initial programming mode.
2.2 Station Programming (Personal Programming) Flexible Button Assignment Each Flexible button on your telephone and the console can be assigned as various feature buttons such as a DSS Button, FWD/DND Button, etc. The assignable features are limited by the button type. Please refer to “Flexible Buttons” in Section 1.1. Another Extension Message Waiting Button (Assignment) Allows you to assign a Flexible CO button as an Another Extension Message Waiting button.
2.2 Station Programming (Personal Programming) Caller ID Indication Button (Assignment) Allows you to assign a Flexible CO button as the Caller ID Indication button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT –– Personal AUTO DIAL CO 6 STORE Press the desired Flexible CO button you wish to assign as the Caller ID Indication — Personal button. Press STORE. Dial 6. CID-P Indication • The STORE indicator lights.
2.2 Station Programming (Personal Programming) Caller ID Selection Button (Assignment) Allows you to assign a Flexible CO button as the Caller ID Selection button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT –– Personal AUTO DIAL CO 7 STORE Press the desired Flexible CO button you wish to assign as the Caller ID Selection — Personal button. Press STORE. Dial 7. CID-P Selection • The STORE indicator lights.
2.2 Station Programming (Personal Programming) Conference (CONF) Button (Assignment) Allows you to assign a Flexible CO button as the Conference (CONF) button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL CO 3 STORE Press the desired Flexible CO button you wish to assign as the Conference button. Dial 3. Press STORE. Conference • The STORE indicator lights. • The display shows the initial programming mode.
2.2 Station Programming (Personal Programming) Direct Station Selection (DSS) Button (Assignment) Allows you to assign a Flexible CO button as a DSS button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL CO 1 extension no. STORE Press the desired Flexible CO button you wish to assign as a DSS button. Dial 1. Enter the extension number (100 through 199). Press STORE. • The STORE indicator lights.
2.2 Station Programming (Personal Programming) FWD/DND Button (Assignment) Allows you to assign a Flexible CO button as the FWD/DND button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL CO 4 STORE Press the desired Flexible CO button you wish to assign as the FWD/DND button. Press STORE. Dial 4. • The STORE indicator lights. • The display shows the initial programming mode.
2.2 Station Programming (Personal Programming) Log-In/Log-Out Button (Assignment) Allows you to assign a Flexible CO button as the Log-In/Log-Out button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL CO 8 STORE Press the desired Flexible CO button you wish to assign as the Log-In/Log-Out button. Dial 8. Press STORE. Group Log In/Out • The STORE indicator lights. • The display shows the initial programming mode.
2.2 Station Programming (Personal Programming) One-Touch Dialing Button (Assignment) Allows you to assign a Flexible button (CO, MESSAGE) as a One-Touch Dialing button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT CO ) ) + 2 MESSAGE Press the desired Flexible button you wish to assign as a One-Touch Dialing button and then dial 2. AUTO DIAL desired number STORE Enter the desired number (extension number, phone number, etc.).
2.2 Station Programming (Personal Programming) Other-CO (O-CO) Button (Assignment) Allows you to assign a Flexible CO button as the Other-CO button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL CO STORE Press the desired Flexible CO button you wish to assign as the O-CO button. Dial . Press STORE. • The STORE indicator lights. • The display shows the initial programming mode.
2.2 Station Programming (Personal Programming) SAVE Button (Assignment) Allows you to assign a Flexible CO button as the SAVE button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL CO 5 STORE Press the desired Flexible CO button you wish to assign as the SAVE button. Press STORE. Dial 5. Save Button • The STORE indicator lights. • The display shows the initial programming mode.
2.2 Station Programming (Personal Programming) Single-CO (S-CO) Button (Assignment) Allows you to assign a Flexible CO button as a Single-CO button. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL CO 0 outside line (CO) no. STORE Press the desired Flexible CO button you wish to assign as an S-CO button. Dial 0. Enter the outside (CO) line number (1 through 3). Press STORE. • The STORE indicator lights.
2.2 Station Programming (Personal Programming) Intercom Alert Assignment Allows you to select the alert mode (tone/voice) when receiving an intercom (extension) call. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL 4 1 or 2 STORE Dial 4. Dial 1 or 2. 1 : to select the Ring-Calling (Tone Call) mode 2 : to select the Voice-Calling mode Press STORE. • The STORE indicator lights. • The display shows the initial programming mode.
2.2 Station Programming (Personal Programming) Outside (CO) Line Ringing Selection You can select whether the extension will ring or not when an outside call is received at your extension. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL 3 outside (CO) line no. STORE Dial 3. Enter the outside (CO) line numbers you want to ring (1 through 3). RNG:1,2,3 Press STORE. • The STORE indicator lights.
2.2 Station Programming (Personal Programming) Preferred Line Assignment — Incoming Allows you to select the method used to answer incoming outside calls from the following three line preferences. 1.) No Line Preference 2.) Ringing Line Preference (— default) 3.) Prime Line Preference Follow the corresponding programming procedure according to your selection. No Line Preference — Incoming (Assignment) No line is selected when you go off-hook.
2.2 Station Programming (Personal Programming) Ringing Line Preference — Incoming (Assignment) When you go off-hook, you can answer any call ringing at your telephone. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL 2 2 STORE Dial 2. Dial 2. • The display shows the current status. Press STORE. • The STORE indicator lights. • The display shows the initial programming mode. Pref.
2.2 Station Programming (Personal Programming) Preferred Line Assignment — Outgoing Allows you to select the desired outgoing line preference to originate calls from the following three line preferences. 1.) No Line Preference (— default) 2.) Idle Line Preference 3.) Prime Line Preference Follow the programming procedure according to your selection. When setting “Idle Line Preference” or “Prime Line Preference”, you cannot access any PT features after going off-hook.
2.2 Station Programming (Personal Programming) Idle Line Preference — Outgoing (Assignment) When going off-hook, you are connected to an idle line. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL 1 2 STORE Dial 1. Dial 2. • The display shows the current status. Press STORE. • The STORE indicator lights. • The display shows the initial programming mode. Pref.
2.2 Station Programming (Personal Programming) Self-Extension Number Confirmation (KX-TA30830 only) Allows you to display your jack and extension number. — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT HOLD 6 Dial 6. Press HOLD. • The display shows your jack and extension number. • The STORE indicator lights. • The display shows the initial programming mode. Jack01<=>EXT101 — To exit the Station Programming mode, press the PROGRAM button.
2.2 Station Programming (Personal Programming) Station Programming Data Default Set Allows you to return each of the following programmable items to their default settings.
2-26 Station Programming (Personal Programming)
Section 3 Telephone Features Contents 3.1 3.2 3.3 Basic Operations ................................................................ 3-2 Making Calls ...................................................................... 3-2 Receiving Calls ................................................................... 3-3 Telephone Features ........................................................... 3-4 Operator/Manager Service Features ............................
3.1 Basic Operations Making Calls Intercom Calling Allows you to make a call to another extension. Any Telephone extension number Lift the handset or press SP-PHONE/MONITOR. or Enter an extension number (100 through 199). or press the flexible button assigned as a DSS button. • The INTERCOM indicator turns green. Outward Dialing Allows you to make a call to an external party using one of the following line access methods. 1.) Line Access, Automatic 2.) Line Access, Individual 3.
3.1 Basic Operations Programming References • Station Programming (Section 2) Flexible Button Assignment — Direct Station Selection (DSS) Button Preferred Line Assignment — Outgoing • System Programming — Installation Manual [405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch Feature References Hands-free Operation Intercom Calling Outward Dialing — Line Access, Automatic Line Access, Individual Receiving Calls Any Telephone PT INTERCOM CO or Lift the handset or press SP-PHONE.
A 3.2 Telephone Features Absent Message Capability Allows you to show the reason for your absence, if the calling extension uses a Panasonic proprietary telephone with a display. This way the caller can know when or where you can be reached. You can choose one of six messages. Message No. Message 1 Will Return Soon 2 Gone Home 3 4 At Ext %%% Extension number Back at %%:%% AM (or PM) Minute Hour Out until %%/%% 5 Day Month 6 In a Meeting Note: Enter the desired value in the “%” space.
3.2 A Telephone Features Setting Message 1. “Will Return Soon” Any Telephone 7 5 1 Dial 751#. Lift the handset or press SP-PHONE/MONITOR. Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR. • Single line telephone users can dial “0” instead of “#”. Message 2. “Gone Home” Any Telephone 7 5 2 Dial 752#. Lift the handset or press SP-PHONE/MONITOR. Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR. • Single line telephone users can dial “0” instead of “#”.
A 3.2 Telephone Features Message 5. “Out until %% / %%” (month/day) Any Telephone 7 5 5 month Dial 755. Lift the handset or press SP-PHONE/ MONITOR. day Enter the month (01 through 12) and day (01 through 31). Dial #. Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR. • Single line telephone users can dial “0” instead of “#”. Message 6. “In a Meeting” Any Telephone 7 5 6 Dial 756#. Lift the handset or press SP-PHONE/MONITOR.
3.2 A Telephone Features Account Code Entry An account code is used to identify outside calls for accounting and billing purposes. The account code is appended to the “Station Message Detail Recording (SMDR)” call record. For incoming outside calls, account codes are not required. For outgoing outside calls, account codes are often required. You can enter account codes in the following four modes. Verify - All mode: You must always enter a pre-assigned account code.
A 3.2 Telephone Features Conditions PT • In the Verify-All mode, you must always enter a pre-assigned account code when making any of the following calls unless one has previously been stored in memory.
3.2 A Telephone Features Answering, Direct Outside (CO) Line Allows you to answer an outside call by pressing a CO button. You do not have to lift the handset or press the SP-PHONE/MONITOR button. To answer an incoming outside call PT CO Press the CO which is flashing red rapidly. • The indicator turns green and a hands-free conversation is established. Conditions PT PT PT • Specify which line is connected when multiple incoming outside calls arrive at the same time.
A 3.2 Telephone Features Automatic Callback Busy (Camp-On) Allows you to receive callback ringing when the dialed line becomes idle. When you answer the callback ringing; For an extension: The called extension starts ringing without dialing. For an outside (CO) line: The line is seized. Setting Any Telephone If you hear a busy tone Wait for the Camp-On recall. 6 Dial 6. Confirmation tone and reorder tone Hang up or press SP-PHONE/MONITOR.
3.2 A Telephone Features Answering an outside (CO) line recall Any Telephone If you hear the telephone ringing phone no. Lift the handset or press SP-PHONE/MONITOR . Dial tone Enter the phone number. CO x Free outside (CO) line number Canceling Any Telephone Lift the handset or press SP-PHONE/MONITOR. Condition • If you do not answer within four callback ring signals (within 10 seconds), this feature will be canceled.
B 3.2 Telephone Features Background Music (BGM) You can listen to background music through the built-in speaker of the telephone. An external music source, such as a radio, can be connected. The music stops whenever a call comes in, a page comes in, or you go off-hook. Setting / Canceling PT When the handset is on the cradle and the SP-PHONE/MONITOR button is off 1 Dial 1.
3.2 B Telephone Features Busy Station Signaling (BSS) The busy extension that you called will hear the assigned Call Waiting tone and know that you are waiting. Any Telephone If you make an intercom call and hear a busy tone 1 Wait for an answer and talk. Dial 1. Conditions • To answer from the calling extension, see “Call Waiting” in this manual. • If you hear a reorder tone when you set this feature, this feature cannot be operated with the called party.
C 3.2 Telephone Features Call Forwarding — SUMMARY Automatically transfers incoming calls to another extension or to an external destination. The following types are available. Type Description Call Forwarding — All Calls All incoming calls are forwarded to another extension. Call Forwarding — Busy/No Answer All incoming calls are forwarded to another extension when you do not answer or your extension is busy.
3.2 C Telephone Features PT • A Flexible CO button can be assigned as the FWD/DND button. PT • The lighting patterns of the FWD/DND button are as follows. Off: Both features are not set. Red: DND mode Flashing red slowly: FWD mode • You can check the assignment by pressing the FWD/DND button while on-hook.
C 3.2 Telephone Features Call Forwarding — Busy/No Answer You can forward your calls to another extension when your extension is busy or if you do not answer the call within a pre-determined time. Setting PT and SLT FWD/DND For a PT 7 Lift the handset or press SP-PHONE/ MONITOR. 1 For an SLT For a PT: Press FWD/DND. For an SLT: Dial 71. 2 extension no. Dial 2. Enter the destination Dial #. extension number (100 through 199). Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR.
3.2 C Telephone Features Call Forwarding — to an Outside (CO) Line You can forward calls to an external party. System programming is required to execute this feature. Setting PT and SLT FWD/DND For a PT 7 1 For an SLT For a PT: Press FWD/DND. Lift the handset For an SLT: Dial 71. or press SP-PHONE/MONITOR. 3 line access code Dial 3. Enter the line access code (9 or 81 through 83). phone no. Enter the Dial #. phone number.
C 3.2 Telephone Features Call Forwarding — Follow Me You can set the “Call Forwarding” feature from the destination extension. This is useful if you forget to set “Call Forwarding — All Calls” before you leave your desk. Setting PT and SLT At the destination extension FWD/DND For a PT 7 Lift the handset or press SP-PHONE/ MONITOR. 1 For an SLT 5 For a PT: Press FWD/DND. Dial 5. For an SLT: Dial 71. extension no. Enter your extension number (100 through 199). Dial #.
3.2 C Telephone Features Call Forwarding — CANCEL There are two canceling methods for “Call Forwarding”. The canceling depends on the Call Forwarding type that has been assigned. Canceling Call Forwarding at your (original) extension PT and SLT FWD/DND For a PT 7 1 0 For an SLT For a PT: Press FWD/DND. For an SLT: Dial 71. Lift the handset or press SP-PHONE/ MONITOR. Dial 0. • You may press the flexible button assigned as the FWD/DND button instead. Dial #.
C 3.2 Telephone Features Call Hold Allows you to place a call on hold. To place a call on hold PT SLT During a conversation During a conversation HOLD Press HOLD. Confirmation tone and dial tone Flash the hookswitch. • You may replace the handset. Confirmation tone and dial tone • You may replace the handset. • The corresponding CO or INTERCOM indicator flashes green slowly.
3.2 C Telephone Features Conditions • To retrieve a call on hold at another extension, refer to “Call Hold Retrieve” in this manual. • If a held call is not retrieved within a pre-determined time (default: 30 seconds), “Hold Alarm/Hold Recall” occurs. If the hold recall time is set to “Disable”, it will not be recalled. • If a held outside call is not answered within thirty minutes, it will be automatically disconnected.
C 3.2 Telephone Features Call Hold, Exclusive Prevents other extension users from retrieving your held call. Only the user who held the call can retrieve it. To place a call on exclusive hold PT During a conversation HOLD HOLD Press HOLD. Press HOLD again. • The CO or INTERCOM indicator flashes green moderately. • The current call is placed on exclusive hold. • The CO or INTERCOM indicator flashes green slowly. • The current call is placed on hold.
3.2 C Telephone Features Call Hold Retrieve Allows you to retrieve a call that has been placed on hold by another extension. Retrieving an outside call on hold Any Telephone PT At the other extension 5 Lift the handset or press SP-PHONE/ MONITOR. At the other extension 3 outside (CO) line no. Dial 53. Enter the held outside (CO) line number (1 through 3). CO Confirmation tone Press the CO whose indicator is flashing red slowly. • The CO indicator turns steady green.
C 3.2 Telephone Features Call Information/Log, Incoming Provides you with the caller’s telephone number and name simultaneously on the outside (CO) line assigned to receive Caller ID service* calls. If the call is not answered, the call information is automatically recorded. Display Operation (— for the KX-TA30830) JOHN WHITE While receiving an incoming outside call, the display shows the caller’s telephone number or name.
3.2 C Telephone Features Conditions • The Caller ID Indication button indicator may turn on when a call is received. • Even if you answer a call, the call information can be recorded by pressing the Caller ID Indication button during the conversation. • You can modify and call back the logged numbers. Refer to the “Call Log, Incoming” feature. • A caller’s name will be displayed if the corresponding speed dial number has been assigned a name by System Programming.
C 3.2 Telephone Features Call Log, Incoming If a call is not answered, the incoming outside call information from the Caller ID service*1 is automatically logged in the system and the Caller ID Indication button indicator lights. There are two kinds of call log areas available in the system. One is the personal area, which stores call logs for each extension. The other is the common area, which stores call logs for the system.
3.2 C Telephone Features Logging the call information into the Personal Area PT 7 3 Lift the handset or press SP-PHONE. 8 1 Dial 7381#. Confirmation tone and dial tone Hang up or press SP-PHONE. Confirmation tone and dial tone Hang up or press SP-PHONE. P-Answer Log On Logging the call information into the Common Area PT 7 3 Lift the handset or press SP-PHONE. 8 2 Dial 7382#.
C 3.2 Telephone Features Confirming and calling back Display Operation (— for the KX-TA30830) When the Caller ID Indication — Personal button indicator is red, there are new calls logged in the personal area. When the Caller ID Indication — Common button indicator is red, there are new calls logged in the common area. 1. Confirm the number of logged calls. 001:0111111111 002:0924773333 2. Press the Caller ID Indication button to see the incoming call information.
3.2 C Telephone Features If the information is stored in log 003, 003:BOB HANKS — caller’s name 003:0011223344 — caller’s number 003:Oct30 09:00P — date and time • Only twelve digits (or characters) of caller’s number (or name) can be displayed even though sixteen digits (or characters) of information may have been received. To scroll the display, press → (the FWD/DND button). 003:0011223344 4. Confirm the displayed number and lift the handset or press the SP-PHONE button. 5.
C 3.2 Telephone Features Confirming the number of logged calls PT — In the Personal Area Press Caller ID Selection — Personal button while on-hook. New:002 Old:003 • The above information will be displayed for 3 seconds. — In the Common Area Press Caller ID Selection — Common button while on-hook. New:002 Old:003 • The above information will be displayed for 3 seconds.
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C 3.2 Telephone Features Call Log Lock, Incoming in the Personal Area Allows you to lock the display of your extension so that the “Call Log, Incoming” feature is not shown on the display when you press the Caller ID Indication — Personal button, if you do not want others to see the information stored in the personal area. This feature also works as Electronic Station Lockout. Locking PT same code 7 7 Dial 77. Lift the handset or press SP-PHONE.
3.2 C Telephone Features Call Park Allows you to place a held call into a system parking area so that you can perform other tasks. The parked call can be retrieved by any extension user. Up to ten calls can be parked. PT and SLT During a conversation HOLD For a PT 2 2 parking zone no. For an SLT For a PT: Press HOLD. Confirmation tone For an SLT: Flash the hookswitch. and dial tone Dial 22. Enter a parking zone number (0 through 9).
C 3.2 Telephone Features Conditions • If a parked call is not retrieved within a pre-determined time (default: 30 seconds), “Hold Alarm/Hold Recall” occurs. • If a parked call is not retrieved within thirty minutes, it will be automatically disconnected. • This feature is useful when you want to hold more than one intercom call with a PT, or more than one intercom or outside call with an SLT.
3.2 C Telephone Features Call Pickup, Directed Allows you to answer an incoming call ringing at any other extension. Any telephone 4 Lift the handset or press SP-PHONE/MONITOR. Dial 4. extension no. Enter the extension number where the call is ringing. Confirmation tone (optional) Talk. Conditions • Doorphone calls can be picked up from extensions that are not programmed to answer doorphone calls. • You can hear a confirmation tone when the call is picked up. The tone can be disabled.
C 3.2 Telephone Features Call Pickup, Group Allows you to answer a call that is ringing at another telephone within your extension group. Any telephone 4 Lift the handset or press SP-PHONE/MONITOR. 0 Dial 40. Confirmation tone (optional) Talk. Conditions • You can pick up an incoming outside, intercom or doorphone call, but you cannot pickup a Camp-On recall and hold recall. • You can hear a confirmation tone when the call is picked up. The tone can be disabled.
3.2 C Telephone Features Call Pickup Deny Allows you to prevent another extension from picking up your calls with the “Call Pickup” feature. Setting / Canceling Any Telephone Lift the handset or press SP-PHONE/MONITOR. 7 2 1 To set. 7 2 0 To cancel. To set: Dial 721#. To cancel: Dial 720#. Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR. • When setting: C.Pickup Deny • When canceling: C.
C 3.2 Telephone Features Call Retrieving from a TAM (Telephone Answering Machine) Allows you to answer an incoming call received by a TAM. System Programming is required to use this feature. Any telephone While the TAM is answering a call 4 TAM no. Lift the handset or press SP-PHONE/MONITOR. Enter the TAM number. Busy tone Dial 4. Talk. Conditions • When you try to pick up a call and hear a reorder tone, the TAM is not answering the call or the dialed extension is not the TAM extension.
3.2 C Telephone Features Call Splitting Allows you to talk to two different parties alternately. If a call is received while you are already on the line, you can place the current call on hold and have a conversation with the other party. Having a conversation while another call is on (exclusive) hold PT Between one extension and one outside (CO) line INTERCOM HOLD CO Press HOLD. or • Repeating these operations (steps 1 and 2) alternates between the callers. Press CO or INTERCOM.
C 3.2 Telephone Features Call Transfer — to Extension Allows you to transfer a received call to another extension. There are two ways. Screened Call Transfer: The destination confirms the transfer before sending. Unscreened Call Transfer: The line is released after transferring the call without confirmation. Screened Call Transfer PT and SLT During a conversation TRANSFER For a PT extension no. For an SLT For a PT: Press TRANSFER. For an SLT: Flash the hookswitch.
3.2 C Telephone Features Call Transfer using a DSS button Allows you to perform a Screened or Unscreened Call Transfer by using a DSS button. There are two operations, depending on whether or not One-Touch Transfer* is set. * One-Touch Transfer allows you to hold an outside call and transfer it to an extension by pressing one key. This feature provides automatic hold and transfer, without pressing the TRANSFER button. System Programming is required to use this feature.
C 3.2 Telephone Features Conditions PT PT • If the destination extension does not answer the call within a pre-determined time (default: 30 seconds), “Transfer Recall” occurs. • If there is no answer within thirty minutes after “Transfer Recall” starts, the line will be disconnected. • When the dialed extension is busy, you may access the extension by dialing “1” (Busy Station Signaling) or “2” (Executive Busy Override) and going on-hook.
3.2 C Telephone Features Call Transfer — to an Outside (CO) Line Allows you to transfer a received call to an external party. PT During a conversation CO TRANSFER line access code Press TRANSFER. Confirmation tone and dial tone Press a CO or enter a line access code (9 or 81 through 83). phone no. Enter the phone number where the call will be transferred. Wait for an answer. Announce. Hang up or press SP-PHONE. • The call is transferred. • The current call is placed on hold.
C 3.2 Telephone Features Call Waiting During a conversation, a Call Waiting tone informs you that there is a call waiting. You can answer the second call by disconnecting the first call or placing it on hold. Setting / Canceling for outside calls Any Telephone 7 3 1 1 To set. 7 3 1 0 To cancel. To set: Dial 7311#. To cancel: Dial 7310#. Lift the handset or press SP-PHONE/ MONITOR. Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR.
3.2 C Telephone Features To talk to the new party by terminating the current call PT SLT While hearing a Call Waiting tone While hearing a Call Waiting tone INTERCOM CO or Press the flashing CO or INTERCOM. Talk to the new caller. • The current call is disconnected. Hang up. Lift the handset. Talk to the new caller. • The current call is disconnected.
C 3.2 Telephone Features Conditions • The default setting for Call Waiting is “disabled”. • When Call Waiting is enabled, a Call Waiting tone is sent to the user under the following conditions. 1) When an outside call is received, 2) When another extension executes the “Busy Station Signaling (BSS)” feature, or 3) When a doorphone call is received. • Setting “Data Line Security” temporarily cancels this feature.
3.2 C Telephone Features Call Waiting from a Central Office During a conversation, a Call Waiting tone offered by your Central Office signals you that there is a call waiting. You can respond to the call by placing the first call on hold. PT SLT While hearing a Call Waiting tone through the handset While hearing a Call Waiting tone through the handset FLASH/RECALL Press FLASH/RECALL. 6 Talk to the new caller. • The current call is placed on hold. Flash the hookswitch. Dial 6.
C 3.2 Telephone Features Caller ID Call Waiting During a conversation, a Call Waiting tone offered by your Central Office informs you that there is a call waiting. If the Caller ID service provides you with a caller’s information, such as the name and telephone number, the new caller’s information will be displayed (flashing) on your extension (KX-TA30830 only) during the assigned time. You can answer the second call by disconnecting the first call or placing it on hold.
3.2 C Telephone Features Conditions PT PT PT PT • You can program the new caller information display timer. If you do not press the FLASH/RECALL button while the information is displayed (flashing), the display stops flashing. In this situation, the caller information is automatically recorded in your personal area and your Caller ID Indication — Personal button indicator lights if the call has been directed to your extension.
C 3.2 Telephone Features Conference During a two-party conversation, you can add a third party to make a three-party conference. The members of a conference may be three extensions, one extension and two outside (CO) lines, or two extensions and one outside (CO) line. To establish a conference PT During a two-party conversation CONF CONF phone no. Press CONF. Enter the phone number of the third party. Talk to the third party. Press CONF.
3.2 C Telephone Features To leave the conference Any telephone Hang up or press SP-PHONE. • The other two parties may continue their conversation. • If the other two parties are both outside (CO) lines, they will be disconnected. To talk to the original party while holding the third party SLT Flash the hookswitch. Talk to the original party. To terminate one party and talk to the other PT INTERCOM CO or Press the CO or INTERCOM of the party to remain connected. Talk.
C 3.2 Telephone Features Conditions PT PT PT • A conference call can also be established by “Executive Busy Override”. • When a two-party call is changed to a three-party call or vice versa, a confirmation tone is sent to all parties. The tone can be disabled. • Pressing a CO button which is not in the conference allows you to exit from the conference, leaving the other two parties connected unless they are both outside (CO) lines.
3.2 C Telephone Features Conference, Unattended When you are in a conference with two outside parties, you can leave the conference call allowing the other two parties to continue their conversation. To establish an Unattended Conference PT During a conversation with two outside parties CONF Press CONF to leave the conference. • An outside-to-outside (CO-to-CO) line call between the other two parties is established. To return to the conference PT CO Press the CO flashing green moderately.
D 3.2 Telephone Features Data Line Security Your extension can be protected against interruptions from the “Call Waiting”, “Hold Alarm/Hold Recall”, and “Executive Busy Override” features. Data communication devices, such as computers and facsimiles, can operate uninterrupted. Setting / Canceling Any Telephone 7 3 0 1 To set. 7 3 0 0 To cancel. To set: Dial 7301#. To cancel: Dial 7300#. Lift the handset or press SP-PHONE/ MONITOR.
3.2 D Telephone Features Direct Inward System Access (DISA) Allows an outside caller to access specific extensions or DISA built-in auto attendant (AA) numbers in the system after hearing a short beep, as if the caller is an extension in the system. A pre-assigned DISA security code may be necessary, depending on the mode, to access the features directly. None Security mode: Any caller can make outside or intercom calls without entering a DISA security code.
D 3.2 Telephone Features Calling an external party Any Telephone In None Security Mode DISA phone no. Enter the DISA phone number. line access code Ringback tone and one short beep Enter a line access code (9 or 81 through 83). phone no. Dial tone from the Central Office Enter the phone number of the external party. In Trunk Security Mode DISA phone no. Enter the DISA phone number. DISA security code Ringback tone and one short beep Dial . Enter the pre-assigned DISA security code.
3.2 D Telephone Features Conditions • When an incoming call is not answered before the “DISA Ringing Time before Intercept” (default: 20 seconds) expires, “Intercept Routing” starts or the call will be disconnected. • “Intercept Routing” starts after the “Intercept Time for Internal DISA” expires (default: 3 seconds) pre-assigned in program [515], if nothing has been dialed.
D 3.2 Telephone Features Do Not Disturb (DND) Allows you to prevent other parties from disturbing you. Your extension will not receive intercom or outside calls. Setting / Canceling PT and SLT FWD/DND 7 Lift the handset or press SP-PHONE/ MONITOR. 1 For a PT 4 To set. For an SLT 0 To cancel. For a PT: Press FWD/DND. For an SLT: Dial 71. To set: Dial 4. To cancel: Dial 0. Dial #. Confirmation tone Hang up or press and dial tone SP-PHONE/MONITOR. • When setting, the FWD/DND indicator lights.
3.2 D Telephone Features Do Not Disturb (DND) Override Allows you to call an extension even though the “Do Not Disturb (DND)” feature is set. System Programming is required to use this feature. Any Telephone If you make an intercom call and hear a Do Not Disturb (DND) tone 2 DND tone Dial 2. Wait for an answer. 101: DND Conditions • If you hear a reorder tone after dialing 2, the “Do Not Disturb (DND) Override” feature is not set at your extension.
D 3.2 Telephone Features Door Opener Allows you to unlock the door from your telephone. Up to two door openers can be connected to the system. To unlock the door from an assigned extension Any Telephone 5 Lift the handset or press SP-PHONE/MONITOR. 5 Dial 55. door opener no. Enter a door opener number (1 or 2). Confirmation tone Hang up or press SP-PHONE/MONITOR. • The door is left unlocked for 5 seconds (default).
3.2 D Telephone Features Conditions • If you dial 5 again while the door is open, the door will stay open for another five seconds (default). • You must program the extensions which can open the doors for the day, night and lunch modes. • You can modify the door opener timer through System Programming. • The door opener will open the door, even if a doorphone is not installed.
D 3.2 Telephone Features Doorphone Call Allows you to have a conversation with a visitor at your doorphone. Up to two doorphones can be connected to the system. Calling an extension from a doorphone Any Doorphone Press the Doorphone button for one second. Wait for an answer and talk. Answering a doorphone call Any Telephone When you hear the doorphone ring tone at the extension Lift the handset or press SP-PHONE. Calling a doorphone Any Telephone 3 Lift the handset or press SP-PHONE. 1 Dial 31.
3.2 D Telephone Features Conditions • Optional doorphones are necessary for this feature. • If you do not answer an incoming doorphone call within fifteen or thirty seconds, the call will be canceled. • You must program the extensions which can receive calls from each doorphone for the day, night and lunch modes. • Any extension user can call a doorphone. • Doorphones can also be used for the Room Monitor feature.
E 3.2 Telephone Features Electronic Station Lockout Allows you to lock your extension so that other users cannot make outside calls from your extension. This feature also works as Call Log Lock, Incoming in the Personal Area. Locking Any Telephone same code 7 Lift the handset or press SP-PHONE/MONITOR. 7 Dial 77. lock code lock code Enter a 4-digit lock code (0000 through 9999) twice. Confirmation tone Hang up or press and dial tone SP-PHONE/MONITOR. Dial #.
3.2 E Telephone Features Conditions • If another user tries to access an outside (CO) line and presses a dial key from a locked extension, the user will hear a reorder tone and for PT users “Restricted” is shown on the display. However, calls can be made at a locked extension depending on system programming. System programming determines which COS number applies to calls at the locked extension.
E 3.2 Telephone Features Emergency Call Allows you to dial a pre-assigned emergency number after seizing an outside (CO) line. Up to five emergency dial numbers can be stored. Dialing Any Telephone line access code Lift the handset or press SP-PHONE/MONITOR. Dial the line access code (9 or 81 through 83). emergency no. Dial tone Dial the emergency number. • You may press a CO button instead.
3.2 E Telephone Features Executive Busy Override — Extension Allows you to connect to an existing intercom (extension) call. System Programming is required to use this feature. Any Telephone If you make an intercom call and while hearing a busy tone A three-party conference is now established. 2 Confirmation tone (optional) Dial 2. To leave the conference Any Telephone The other two parties continue their conversation. Hang up or press SP-PHONE.
E 3.2 Telephone Features Executive Busy Override — Outside (CO) Line Allows you to connect to an existing outside call or add a third party to your existing conversation. System Programming is required to use this feature. PT A three-party conference is now established. CO Lift the handset or press SP-PHONE/MONITOR. Press the desired CO whose indicator is lit red. Confirmation tone (optional) To leave the conference PT The other two parties continue their conversation.
3.2 E Telephone Features Executive Busy Override Deny Allows you to prevent other extension users from interrupting your conversation. Setting / Canceling Any Telephone 7 3 3 0 To set Deny. 7 3 3 1 To set Allow. Lift the handset or press SP-PHONE/ MONITOR. To set Deny: Dial 7330#. To set Allow: Dial 7331#. Confirmation tone Hang up or press SP-PHONE/MONITOR.
E 3.2 Telephone Features External Feature Access Allows you to access special features (e.g., Call Waiting) offered by a host PBX or Central Office. This feature is effective only during an outside call. You can access the feature by using either the FLASH/RECALL button or the feature number. Using the FLASH/RECALL button PT During a conversation with an outside party FLASH/RECALL code Press FLASH/RECALL. Enter the desired service code. • The current call is placed on hold.
3.2 F Telephone Features Flash Allows you to disconnect the current call and make another call without hanging up. PT While hearing any tone, dialing, or talking FLASH/RECALL phone no. Press FLASH/RECALL. Dial tone Enter the phone number. Condition • System Programming may be required to perform this feature properly.
H 3.2 Telephone Features Hands-free Answerback (— for KX-TA30820/KX-TA30830 only) Allows you to answer an intercom call without lifting the handset. Setting PT When the SP-PHONE and the AUTO ANSWER/MUTE indicators are off AUTO ANS MUTE Press AUTO ANSWER/MUTE. • The AUTO ANSWER/MUTE indicator turns on. Canceling PT When the AUTO ANSWER/MUTE indicator is on AUTO ANS MUTE Press AUTO ANSWER/MUTE. • The AUTO ANSWER/MUTE indicator light turns off.
3.2 H Telephone Features Hands-free Operation (— for KX-TA30820/KX-TA30830 only) Allows you to dial and to talk to the other party without lifting the handset. PT SP-PHONE Press SP-PHONE. • The microphone and speaker are now activated and the hands-free operation is available. Switching from the handset to hands-free mode PT SP-PHONE Press SP-PHONE. Hang up. • Do not replace the handset without pressing the SP-PHONE button first, or the line will be disconnected.
I 3.2 Telephone Features Intercom Calling Allows you to make a call to another extension. Using the handset Any Telephone extension no. Lift the handset. Enter the extension number (100 through 199). Talk. Hang up. Using the Speakerphone PT SP-PHONE INTERCOM or Press SP-PHONE or INTERCOM. SP-PHONE extension no. Enter the extension number (100 through 199). Talk. Press SP-PHONE. Using a DSS (Direct Station Selection) button PT Lift the handset or press SP-PHONE/MONITOR.
3.2 L Telephone Features Local Carrier-Based Voice Mail Service Allows you to receive an indication to notify you that a message is waiting from your telephone company’s voice mail service. After subscription, the voice mail system can answer calls automatically when you are busy or calls are not answered, and callers can leave their messages in your mailbox of the voice mail system located at the telephone company.
L 3.2 Telephone Features Lockout If one party in a conversation goes on-hook, both parties will be disconnected from the speech path automatically. A reorder tone is sent to the off-hook party before it is disconnected. No operation is necessary. Log-In/Log-Out Allows you to assign the Log-In mode or Log-Out mode within a hunting or ring group. When in the Log-Out mode, you can leave the group temporarily, preventing hunting calls from being sent to your extension.
3.2 L Telephone Features Conditions PT • The default is “Log-In” mode. • There should be at least one extension that is in Log-In mode. • If every extension has logged out except one person, and that person tries to log out, their extensions will display “Not Valid”. In other words, the last member of the group cannot log out. • The Log-In/Log-Out button can be assigned to a Flexible CO button.
M 3.2 Telephone Features Message Waiting When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. As a message receiver, the lit Message/Ringer Lamp lets you know that a call has been received. If you receive notification, you can call back the original party by a simple operation. This operation is available only for proprietary telephones with MESSAGE buttons. Setting Any Telephone 7 0 1 Dial 701.
3.2 M Telephone Features Canceling using the MESSAGE button PT MESSAGE MESSAGE extension no. Lift the handset or press SP-PHONE/MONITOR. Enter the extension number (100 through 199) where you left a message. Press MESSAGE twice. Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR. Checking and Selecting a message notification by the message receiver If there is a message, the Message/Ringer Lamp will light red.
M 3.2 Telephone Features Clearing all message notifications by the message receiver PT 7 Lift the handset or press SP-PHONE/MONITOR. 0 0 Dial 700. Dial #. Hang up or press SP-PHONE/MONITOR. • All messages are cleared. Conditions PT PT PT • If the Message/Ringer Lamp does not go out after calling the extension which left the message, another message is waiting. • If multiple message notifications are left at your extension, call back is executed in the order received.
3.2 M Telephone Features Message Waiting for Another Extension Allows you to check messages left at another extension and call back the message sender. The Another Extension Message Waiting button light on your extension lets you know that another extension has a message waiting. You can call back the message sender by a simple operation. You can also clear all messages left at another extension. System Programming is required to use this feature.
M 3.2 Telephone Features Clearing all message notifications at another extension PT 7 Lift the handset or press SP-PHONE/MONITOR. 0 Dial 703. 3 extension no. Enter the extension number (100 through 199) where you have assigned the Another Extension Message Waiting button. Dial #. Hang up or press SP-PHONE/MONITOR. • All messages are cleared.
3.2 M Telephone Features Message Waiting for Another Extension Lock Allows you to lock the Message Waiting for Another Extension feature so that another extension cannot check messages left at your extension. Locking Any Telephone same code 7 0 Dial 70. Lift the handset or press SP-PHONE. lock code lock code Dial #. Enter a 4-digit lock code (4000 through 9999) twice. Confirmation tone and dial tone. Hang up or press SP-PHONE.
M 3.2 Telephone Features Microphone Mute (— for KX-TA30820/KX-TA30830 only) Allows you to turn off the microphone so you can consult privately with others in the room. You will still be able to hear the other party. Setting PT During a conversation in the handsfree mode AUTO ANS MUTE Press AUTO ANSWER/MUTE. • The AUTO ANSWER/MUTE indicator flashes red slowly. Canceling PT When microphone mute is established AUTO ANS MUTE Press AUTO ANSWER/MUTE. • The AUTO ANSWER/MUTE indicator turns off.
3.2 O Telephone Features One-Touch Dialing Allows you to call a number or access a system feature with the touch of a button. This is done by storing an extension number, telephone number or feature number (up to twenty-four digits) in a One-Touch Dialing button. Dialing PT Lift the handset or press SP-PHONE/MONITOR. Press the flexible button assigned as a One-Touch Dialing button. Conditions PT PT PT PT PT PT PT • The destination numbers are stored through Station Programming.
O 3.2 Telephone Features Operator Call Allows you to call an operator within the system. One extension can be assigned as an operator. Any Telephone 0 Lift the handset or press SP-PHONE/MONITOR. Dial 0. Condition • If an operator is not assigned, this feature is not available and you will hear a reorder tone.
3.2 O Telephone Features Outward Dialing, Line Access — SUMMARY An outside (CO) line can be accessed in the following ways. Line Access, Automatic Dial the feature number (9). Line Access, Individual Press a Single-CO (S-CO) button. Dial the feature number (8) and an outside Line Access, Outside (CO) (CO) line group number (1-3). Line Group or Press a Group-CO (G-CO) button Conditions • After dialing the feature number or pressing the CO button, you will hear one of the following tones.
O 3.
3.2 O Telephone Features Line Access, Individual Allows you to select the desired outside (CO) line without dialing the line access code. PT CO Lift the handset or press SP-PHONE/MONITOR. phone no. Press the CO assigned as a Single-CO button. Dial tone • The CO indicator turns green. Enter the phone number. Talk. Hang up or press SP-PHONE. • The display shows the phone number. Condition PT • You may skip off-hook and press the Single-CO (S-CO) button directly.
P 3.2 Telephone Features Paging — SUMMARY Allows you to make a voice announcement to several people at the same time. Your message is announced over the built-in speakers of proprietary telephones (PT) and/or an external speaker. The paged person can answer your page from a nearby telephone. You cannot be paged at a single line telephone, but you can answer a page, which is announced over nearby PTs or an external pager, from your single line telephone. There are three types of paging as shown below.
3.2 P Telephone Features Paging — All Allows you to make a voice announcement to all extensions. Your message is announced over the built-in speakers of proprietary telephones (PT) and the external pager. Any Telephone 3 Lift the handset or press SP-PHONE/MONITOR. 3 Dial 33 . Confirmation tone Announce. Wait for an answer. Talk. Paging All • You may dial “339” instead of “33 ”, or press the Flexible CO button assigned as the One-Touch Dialing button*.
P 3.2 Telephone Features Paging — Group Allows you to select an extension group and make a voice announcement. You can select all extension groups simultaneously. The announcement can only be heard through the extensions’ built-in speakers. To access all groups simultaneously Any Telephone 3 3 0 Dial 330. Lift the handset or press SP-PHONE/MONITOR. Confirmation tone Announce. Wait for an answer. Talk.
3.2 P Telephone Features Paging — ANSWER Allows you to answer an announced page at any extension within the system. Any Telephone 4 Lift the handset or press SP-PHONE/MONITOR. 3 Dial 43. Confirmation tone Talk. • Alternatively you may press the Flexible CO button assigned as the One-Touch Dialing button.* * For the default setting of the Flexible CO button, see the table on p.1-10. Conditions PT • You can hear a confirmation tone when the page is answered.
P 3.2 Telephone Features Paging and Transfer You can transfer a call using the paging feature (Paging — All, Paging — External, or Paging — Group). Using Paging — All PT and SLT During a conversation TRANSFER For a PT 3 For an SLT For a PT: Press TRANSFER. For an SLT: Flash the hookswitch. Dial tone • The other party is placed on hold. Wait for an answer. Confirmation tone 3 Dial 33 .
3.2 P Telephone Features Using Paging — External: to an external pager PT and SLT During a conversation TRANSFER For a PT 3 For an SLT Dial 34. Dial tone For a PT: Press TRANSFER. For an SLT: Flash the hookswitch. 4 Confirmation tone Announce. • The other party is placed on hold. Wait for an answer. Hang up or press SP-PHONE. Confirmation tone • The held party and paged extension are connected and can start a conversation.
P 3.2 Telephone Features Using Paging — Group: to a particular extension group PT and SLT During a conversation TRANSFER For a PT 3 For an SLT Dial tone For a PT: Press TRANSFER. For an SLT: Flash the hookswitch. 3 Dial 33. paging group no. Enter a paging group number (1 through 8). Confirmation tone • The other party is placed on hold. Announce. Wait for an answer. Confirmation tone Hang up or press SP-PHONE.
3.2 P Telephone Features Paging — DENY A page sent to a built-in speaker can be denied by any extension in the system. Setting PT 7 3 4 1 Hang up or press SP-PHONE/MONITOR. Dial 7341#. Lift the handset or press SP-PHONE/MONITOR. Paging Deny Canceling PT 7 Lift the handset or press SP-PHONE/MONITOR. 3 4 0 Dial 7340#. Hang up or press SP-PHONE/MONITOR.
P 3.2 Telephone Features Paralleled Telephone Connection Any extension can be connected in parallel with a proprietary telephone and a single line telephone. In the event of a power failure, CO1 can be accessed using the single line telephone that is connected in parallel with the proprietary telephone to jack number 01. If the extension receives a call, ringing will be heard from the proprietary telephone and the single line telephone.
3.2 P Telephone Features Personal Speed Dialing Allows you to store up to ten speed dial numbers at your extension. These numbers are available for your extension only. Storing a phone number Any Telephone 2 Lift the handset or press SP-PHONE/ MONITOR. Dial 2 . personal speed dial no. desired no. Dial #. Confirmation Hang up or press Enter the personal speed Enter the SP-PHONE/MONITOR. tone dial number (0 through 9). desired number. Dialing Any Telephone personal speed dial no. Dial #.
P 3.2 Telephone Features Conditions • An account code must be stored by pressing “ ” and entering the account code after the line access code in the account code verify-all and forced modes. • You can store an extension number, telephone number, or feature number of up to twenty-four digits. Valid digits are “0 through 9”. • A pause can be stored by pressing the key. However, in the account code verify-all, verify-toll and forced modes, “ ” is not regarded as a pause.
3.2 P Telephone Features Pickup Dialing (Hot Line) (— Single Line Telephone only) Allows you to make an outgoing call by just going off-hook. Storing a phone number SLT 7 4 2 phone no. Dial 742. Lift the handset or press SP-PHONE/ MONITOR. Enter the phone number. Dial #. Confirmation tone and dial tone Hang up or press SP-PHONE/MONITOR. • You must dial a line access code (9 or 81 through 83) as the first digit when storing an external party phone number.
P 3.2 Telephone Features Power Failure Transfer During a power failure, the following outside (CO) line will be connected to an assigned extension. Outside (CO) line 1: jack number 01 Conditions • During a power failure, all features cannot be used except for incoming and outgoing outside calls from jack number 01. • If jack number 01 is connected to a proprietary telephone, disconnect the unit and connect a single line telephone.
3.2 P Telephone Features Pulse to Tone Conversion Allows you to change the dialing mode from Pulse to Tone to access services that require tones, such as computer telephone services. Any Telephone phone no. (Pulse mode) Enter the phone number (Pulse mode). desired no. (Tone mode) Dial #. Enter the desired number (Tone mode). Condition • You cannot change from Tone to Pulse dialing mode.
R 3.2 Telephone Features Redial, Last Number Automatically saves the last outside phone number dialed so that you can make a call to the same party later using a simple operation. PT SLT REDIAL or Lift the handset or press SP-PHONE/MONITOR. Press REDIAL. Lift the handset. 8 0 Dial ## or 80. Conditions PT PT PT 3-104 • Up to sixty-four digits can be stored and redialed. This does not include an outside (CO) line access code.
3.2 R Telephone Features Redial, Saved Number Allows you to save the current external telephone number during a conversation, so that you can redial the same party later using a simple operation. The saved number can be redialed until another number is stored. Storing PT During a conversation or while hearing a busy tone AUTO DIAL STORE Press AUTO DIAL/STORE. Press the Flexible CO button assigned as the SAVE button. Lift the handset or press SP-PHONE/MONITOR.
R 3.2 Telephone Features Room Monitor Allows you to monitor a room through a proprietary telephone with an AUTO ANSWER/MUTE button. The proprietary telephone you want to monitor should be prepared for monitoring beforehand. You can also monitor through a doorphone. You can use a proprietary telephone with an AUTO ANSWER/MUTE button and single line telephone with a MUTE button for monitoring.
3.2 R Telephone Features Canceling a monitor temporarily PT At the monitored telephone AUTO ANS • The AUTO ANSWER/MUTE button indicator turns off. MUTE Press AUTO ANSWER/MUTE. Canceling PT At the monitored telephone 7 3 5 0 Confirmation tone Dial 7350#. Lift the handset or press SP-PHONE. Hang up or press SP-PHONE. Room Monitor Off Monitoring through a doorphone PT and SLT SP-PHONE AUTO ANS For a PT 3 MUTE MUTE 1 doorphone no. Monitoring starts.
S 3.2 Telephone Features Secret Dialing Allows you to conceal all or part(s) of a “System Speed Dialing” or “One-Touch Dialing” number assigned to a flexible button which normally appears on the display. PT When storing the phone number INTERCOM Press INTERCOM before and after the part you wish to conceal. 9-1-[201]... — “201” is not shown on the display when you dial. Conditions PT PT PT • A secret code, “[” or “]” (pressing the INTERCOM button), are counted as one digit.
3.2 S Telephone Features Station Feature Clear Allows you to reset the following station features to the default settings. a) Absent Message Capability b) Automatic Callback Busy (Camp-On) c) Background Music (BGM) d) Call Forwarding e) Call Log, Incoming f) Call Pickup Deny g) Call Waiting h) Data Line Security i) Do Not Disturb (DND) j) Executive Busy Override Deny k) Log-In/Log-Out l) Message Waiting – (All messages will be erased.
S 3.2 Telephone Features Switching to Tone Alert “Voice Call” (through the built-in speaker) which is set at the called party’s extension can be switched to “Tone Call” (ringing). This feature must be set beforehand at the called party’s extension by Station Programming. Any Telephone extension no. Lift the handset or press SP-PHONE/MONITOR. Enter an extension number (100 through 199). Confirmation tone Condition • This feature is not available for rotary telephones.
3.2 S Telephone Features System Speed Dialing Allows you to make a call using pre-programmed speed dial numbers. This system supports one hundred speed dial numbers which are available to all extension users. PT and SLT AUTO DIAL For a PT STORE system speed dial no. For an SLT Lift the handset or press SP-PHONE/MONITOR. For a PT: Press AUTO DIAL/STORE. For an SLT: Dial . • You will not hear a tone. • The AUTO DIAL/STORE indicator lights. Enter a system speed dial number (00 through 99).
T 3.2 Telephone Features Time (Day/Night/Lunch) Service This system supports the Day, Night and Lunch modes. The system operation for originating and receiving calls can be different in the day, night and lunch modes. “Time Service” can only be set by the operator and manager. For a PT user, even if your extension is not assigned as the operator or manager, you can use your display to check the current mode. Confirming the current mode (with a display PT only) PT When the telephone is idle Press #.
3.2 T Telephone Features Timed Reminder You can receive a ringback at your telephone to remind you of a meeting or appointment. Either one time or daily (everyday until canceled) is available at a pre-set time. Setting Any Telephone 7 Lift the handset or press SP-PHONE/MONITOR. 1 or 6 hour Dial 76. 0 minute Enter the hour (01 through 12). Enter the minute (00 through 59). or 1 For AM: Dial 0. For PM: Dial 1. 2 For a one time alarm*1: Dial 1. For a daily alarm*2: Dial 2. Dial #.
T 3.2 Telephone Features Checking the set time (with a display PT only) PT 7 6 3 Hang up or press SP-PHONE/MONITOR. Dial 763#. Lift the handset or press SP-PHONE/MONITOR. • If “10:10 AM” has been set: Alarm 10:10AM — one time or Alarm 10:10AM — daily Stopping the alarm Any Telephone Lift the handset. • Pressing any key also stops the alarm. Dial tone 3 • This tone confirms that you have a Timed Reminder.
3.2 T Telephone Features Toll Restriction Override There are three types of toll restriction override. • Toll Restriction Override by Account Codes • Toll Restriction for System Speed Dialing • Toll Restriction — Station Lock Boundary Class Toll Restriction Override by Account Codes Allows you to temporarily override toll restriction and make a toll call from a tollrestricted telephone assigned to the verify-toll mode.
T 3.2 Telephone Features Toll Restriction for System Speed Dialing Allows you to change the toll restriction in “System Speed Dialing”. Normally, calls originated by “System Speed Dialing” are restricted depending on the extension’s toll restriction COS number. Once this option is set, the COS number is changed to the one assigned in the program [301]. You can select the toll restriction COS number by System Programming.
3.2 W Telephone Features Walking COS Allows you to use your calling privileges (TRS — Class of Service) at another extension. You may override restrictions which may be set at the extension. Making a call Any Telephone At another extension Lift the handset or press SP-PHONE/ MONITOR. 7 extension password Dial 7 . Dial your extension password. extension no. phone no. Enter your Dial #. extension number (100 through 199). Confirmation tone and dial tone Enter the phone number.
3.3 Operator/Manager Service Features The system supports one operator and one manager. Any extension can be appointed as the operator and jack number 01 is appointed as the manager. System Programming is required to assign the operator. The manager can program a few System Program (see following “Manager Programming”) with their extension password. The operator and manager can perform the following features.
3.3 Operator/Manager Service Features Manager Programming (Manager only) The manager (jack number 01) can program the following System Programming with their extension password even when they do not know the system password for System Programming. • [001] System Speed Dialing Entry • [011] System Speed Dialing Name Setting • [512] DISA Security Codes • [530] DISA Security Codes Digits Selection To enter the programming mode PT Be sure the telephone is idle and on-hook.
3.3 Operator/Manager Service Features To exit the programming mode PT When the display shows the initial programming mode PROGRAM Press PROGRAM. Programming is completed and the normal call operation resumes. Conditions PT PT • During the programming mode, your extension is treated as a busy extension. • If you enter the wrong extension password, you will hear an alarm tone (3 beeps). Try again.
3.3 Operator/Manager Service Features Call Log, Incoming in the Common Area — CLEAR ALL The operator or manager can clear all call information stored in the common area. Setting PT 7 Lift the handset or press SP-PHONE. 0 Dial 70 #. Hang up or press SP-PHONE. CID Log Clear Conditions • This operation is not available while someone is checking a call information stored in the common area.
3.3 Operator/Manager Service Features Call Log Lock, Incoming in the Common Area The operator or manager can lock the displays of extensions so that the “Call Log, Incoming” feature is not shown on the displays when the Caller ID Indication — Common button is pressed. It prevents others from seeing the information stored in the common area. Locking PT same code 7 7 Dial 77. Lift the handset or press SP-PHONE. lock code lock code Enter a 4-digit lock code (0000 through 9999) twice. Dial #.
3.3 Operator/Manager Service Features Date and Time Setting When the current time setting is wrong, you can adjust it by the following procedure. Setting — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT 0 year month Dial 0. Enter the year (last 2 digits). Enter the month (01 through 12). day day of the week Enter the day (01 through 31). Enter the day of the week.
3.3 Operator/Manager Service Features Electronic Station Lockout — CANCEL ALL The operator or manager can cancel Electronic Station Lockout at all extensions. Setting — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT AUTO DIAL 8 STORE Dial 8. Press AUTO DIAL/STORE. Lock Release — To exit the Station Programming mode, press the PROGRAM button.
3.3 Operator/Manager Service Features The 301st Call Log, Incoming in the Common Area Treatment When the call log is full in the common area (300 calls are stored), you can select how the 301st call is treated. Either a new call can be disregarded or the new call can overwrite the oldest call that has been already confirmed (Default: Record the new call.). Overwriting the call log in the common area PT 7 Lift the handset or press SP-PHONE. 3 7 3 Dial 7373. Dial #.
3.3 Operator/Manager Service Features Time (Day/Night/Lunch) Service Setting This system supports the Day, Night and Lunch modes. The system operation for originating and receiving calls can be different in the Day, Night and Lunch modes. Toll restriction can be programmed to prevent unauthorized toll calls for each mode. Changing Day, Night or Lunch mode in manual or automatic mode PT Lift the handset or press SP-PHONE/MONITOR.
3.3 Operator/Manager Service Features Conditions • Time (Day/Night/Lunch) Service has two modes of operation: (1) automatic mode, or (2) manual mode. This selection is made through System Programming. • In the automatic mode, by default, Day Mode starts at 9:00 AM everyday and Night Mode starts at 5:00 PM everyday. These pre-set times can be adjusted through System Programming.
3.3 Operator/Manager Service Features Timed Reminder, Remote (Wake-Up Call) The operator or manager can remotely set or cancel the Timed Reminder of a desired extension. Setting PT 7 6 4 Dial 764. Lift the handset or press SP-PHONE/ MONITOR. 0 minute Enter the minute (00 through 59). Dial the desired extension Dial #. number (100 through 199). 1 1 or 7 extension no. or Dial 76. hour Enter the hour (01 through 12). 2 For a one time alarm*1: Dial 1. For a daily alarm*2: Dial 2.
3.3 Operator/Manager Service Features Checking the time setting (with a display PT only) PT 7 Lift the handset or press SP-PHONE/MONITOR. 7 6 6 4 Dial 764. extension no. Dial the desired extension number (100 through 199). Dial #. Confirmation tone and dial tone 3 Dial 763#. Hang up or press SP-PHONE/MONITOR. • If “10:10” has been set: Alarm 10:10AM — one time or Alarm 10:10AM — daily Conditions • Be sure the system clock is set correctly.
3.3 Operator/Manager Service Features Extension Password Set (Manager only) The manager can assign a password to each extension. The assigned password can be used for the Walking COS feature. The assigned password for the manager (jack number 01) can also be used for the Manager Programming. Setting — Be sure that you are in the Station Programming mode. Press the PROGRAM button. PT Repeat these steps. SP-PHONE AUTO DIAL 7 AUTO DIAL SP-PHONE REDIAL password system password STORE Dial 7.
Section 4 Appendix Contents Display Examples ........................................................................ 4-2 Feature Number List .................................................................. 4-8 Tone List .................................................................................... 4-11 Troubleshooting ........................................................................
4 Appendix Display Examples Display Description Set Time & Date Factory setting. The system clock is not working properly. Jan Jan 1 12:00AM 1 20:00 The current date and time using a 12-hour clock. The current date and time using a 24-hour clock. — Pressing “ ” while on-hook alternates between this display and the following two displays. Jan 1,2003 The current date and day of the week. Wed 123:Tony Viola Making or receiving an intercom call. Also, displayed while on-hook.
4 Appendix Display Back at 11:00AM Description Absent Message 4. BGM off Stopped BGM. BGM on Started BGM. Busy The called doorphone or external pager is in use. Busy Ovrde Allow Canceled “Executive Busy Override Deny”. Busy Ovrde Deny Completed setting “Executive Busy Override Deny”. C-Answer Log On “Logging the call information into the Common Area” is set. C.Pickup Allow Canceled “Call Pickup Deny”. C.Pickup Deny Completed setting “Call Pickup Deny”.
4 Appendix Display Description Do Not Disturb Confirming the key programming on the FWD/DND button. Completed setting “Do Not Disturb (DND)”. D - Opener 1-On Completed opening the door. Door Phone Making or receiving a doorphone call. 1 Ext101 & CO 1 Conference with an extension and outside (CO) line. Ext101 & Ext102 Conference with two extensions. Enter ACCNT Code Pressing the FWD/DND or PAUSE button. — “Account Code Entry” Ext Data Clear Executed “Station Feature Clear”.
4 Appendix Display Description MW Not Accepted The “Message Waiting” setting was not accepted. MW Cancelled Canceled “Message Waiting”. New:002 Old:003 Confirming the number of logged calls. Night Mode Night mode status. — “Time (Day/Night/Lunch) Service” No Held Call There is not a held call when retrieving a call on hold or parked call. No Incoming Call There is not an incoming call when trying to pick up a call.
4 Appendix Examples — in Station Programming mode Display Description CID-C Indication The Caller ID Indication — Common button is assigned. CID-P Indication The Caller ID Indication — Personal button is assigned. CID-C Selection The Caller ID Selection — Common button is assigned. CID-P Selection The Caller ID Selection — Personal button is assigned. CO-1 The Single-CO (S-CO) button is assigned. Conference The Conference (CONF) button is assigned. C.W.Tone-1 Selecting a Call Waiting tone.
4 Appendix Conditions • If the displayed characters exceed sixteen digits, “&” is shown on the right-hand side of the display. • The duration time display is only shown when you make or receive an outside call. The Count start time for outgoing calls can be programmed as desired. • When you confirm key programming, be sure to press the button while on-hook.
4 Appendix Feature Number List Feature Numbers and Additional Required Digits Feature Number Additional Required Digits 75 1–6 / 0 + # Absent Message Capability set / cancel Account Code Entry for an SLT Account code 49 or Call Forwarding set / cancel 71 (1–3) + desired number / 0 + # Call Forwarding — Follow Me set / cancel 71 5 / 8 + EXTN. (extension no.
4 Appendix Feature Extension Number Number Additional Required Digits 100–199 External Feature Access for an SLT 6 Log-In / Log-Out 736 0/1+# Message Waiting set / cancel 70 (1 + EXTN.) / (2 + EXTN.) + # Message Waiting cancel all messages 70 0+# Message Waiting for Another Extension cancel all messages 70 3 + EXTN.
4 Appendix Feature Numbers Feature Number While a busy tone is heard Automatic Callback Busy (Camp-On) Busy Station Signaling (BSS) Executive Busy Override 6 1 2 While a Do Not Disturb tone is heard Do Not Disturb (DND) Override 2 During a call or while talking Switching to Tone Alert Conference for an SLT Door open Pulse to Tone Conversion 3 5 # When the telephone is on-hook Background Music (BGM) on / off Time (Day/Night/Lunch) mode display EXTN.
4 Appendix Tone List < TONE > 1s Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Dial Tone 1 Dial Tone 2 Dial Tone 3 Busy Tone Reorder Tone Ringback Tone Do Not Disturb (DND) Tone Outside-to-Outside (CO-to-CO) Line Call Limit Warning Tone Call Waiting Tone 1 15 s Call Waiting Tone 2 (Single) Call Waiting Tone 2 (Double) Call Waiting Tone 2 (Triple) 5s Hold Alarm 15 s Appendix 4-11
4 Appendix < RING TONE > 1s Incoming Calls (Single) / Hold Recall (Outside calls) Incoming Calls (Double) / Hold Recall (Intercom calls) Incoming Calls (Triple) / Timed Reminder Callback Ringing (Camp-on Recall) / Doorphone Ringing (S-Double) 4-12 Appendix
4 Appendix Troubleshooting If a power failure occurs... Your system enables a conversation between a specific outside (CO) line and extension (Power Failure Transfer) and supports system data backup. Power Failure Transfer A specific extension can be automatically connected to a specific outside (CO) line. This provides outside (CO) line calls between the following extension and outside (CO) line. Outside (CO) line 1 is connected to extension jack number 01.
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model.
