Operating Instructions IP Conferencing Phone Model No. KX-NT700 Thank you for purchasing this Panasonic product. Please read this document carefully before using this product and save for future use. KX-NT700: Version 3.
Introduction Introduction Connection to a Panasonic Pure IP-PBX (IP-PBX Mode) The unit can be connected to a Panasonic KX-TDE or KX-NCP series PBX and used as a SIP extension. This allows you to make and receive calls using the outside lines and IP network connected to the PBX, call other extensions of the PBX by dialing their extension numbers, participate in conference calls with 4 or more other participants, etc.
Introduction Standard Connection Methods Allow you to make and receive peer to peer IP calls, TEL calls, and PS or PC calls.
Introduction Connection to a Computer By connecting the unit to a computer using the included PC Cable or the included USB Cable, you can use the microphones and speaker of the unit for calls made or received with the computer using your preferred IP phone software. In this document, this connection method is referred to as the "PC line", and calls made using the PC line are referred to as "PC calls".
Introduction – – – – – G.722 speech codec support full-duplex communication speech speed conversion (see page 39) mic noise reduction (see page 39) External Wired MIC connection (see page 32) SD Memory Card Recording Phone calls and voice memos can be recorded to, and played back from, a compatible SD memory card (see page 42). PoE (Power over Ethernet) Ready The unit is compliant with PoE (IEEE 802.
Introduction Other Information Included Documentation Quick Reference Guide Briefly describes how to connect the unit and introduces commonly used features. Operating Instructions (this document) Describes how to connect, use, program, and maintain the unit. Operating Instructions for Conferencing Phone Manager Describes how to operate Conferencing Phone Manager, which is computer software that can be used in conjunction with the unit.
Introduction Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.
Introduction Copyright (c) 1983, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1985, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1985, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1986, 1989, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1986, 1993 The Regents of the University of California. All rights reserved.
Introduction Copyright (c) 1998, 1999 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 1999, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999 The NetBSD Foundation, Inc. All rights reserved. Copyright (C) 1999 WIDE Project.
Introduction MODEL NO. SERIAL NO. DATE OF PURCHASE NAME OF DEALER DEALER’S ADDRESS DEALER’S TEL. NO.
Introduction For Your Safety To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, always observe the following safety precautions. Explanation of symbols The following symbols are used to classify and describe the level of hazard and injury caused when the denotation is disregarded and improper use is performed. WARNING General Safety Do not disassemble this unit. Only qualified personnel should service this unit.
Introduction Disconnect the AC adaptor cord and all cables from the unit before cleaning. Clean the unit with a soft, dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or chemical agents to clean the unit. Do not touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. If using an AC adaptor, use only the included AC adaptor (PQLV206). The SD memory card poses a choking hazard.
Introduction equipment connected to the unit, nor with all services provided by telecommunications providers over networks connected to the unit. For Best Performance • • • • Use the unit in a quiet room. Ambient noise of less than 50 dBA is recommended. Use the unit in a room with minimal echoing. Do not place the unit near walls, windows, partitions, etc. During the first 30 seconds of a TEL call, the unit adjusts itself for optimal sound quality.
Introduction Preventing Data Disclosure Over the Network • • • 14 To ensure the security of private conversations, only connect the unit to a secure network. To prevent unauthorized access, only connect the unit to a network that is properly managed. Make sure all computers connected to the unit employ up-to-date security measures.
Additional Information Additional Information FCC Requirements 5. 1. Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: ACJTE04BKX-NT700. If requested, this number must be provided to the telephone company.
Additional Information Important Safety Instructions When using this unit, basic safety precautions, including those below, should always be followed to reduce the risk of fire, electric shock and injury to persons. 1. Do not use the unit near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 2. Avoid using a wired telephone during an electrical storm. There is a remote risk of electric shock from lightning. 3.
Table of Contents Table of Contents Before Use ..............................................................................................19 Accessory Information ...................................................................................................19 Unit Overview ..................................................................................................................20 Main View ......................................................................................................
Table of Contents Operation Mode ..............................................................................................................51 Basic Settings .................................................................................................................51 Line Selection .................................................................................................................53 TEL Settings ..........................................................................................
Before Use Before Use Accessory Information Included Accessories To order replacement accessories, call 1-800-332-5368. USB Cable (1) About 1.8 m (6 ft.) PS Cable (1) About 1 m (3 ft. 3 in.) PC Cable (1) About 1.8 m (6 ft.) AC Adaptor (1) Order no. PSWE2NT700N Order no. PSJA1123Z Order no. PSJA1122Z Order no. PQLV206Y Optional Accessories External Wired MIC Cord: About 3 m (10 ft.
Before Use Unit Overview Main View D A B C CB CB G B C F E A Speaker B Indicators (4 locations) Indicate the status of the unit. Off: The unit is in standby mode (i.e., not in use). Blue, flashing: A call is being received. Blue, lit: The unit is on a call. Red, lit: The microphones are muted, or an error has occurred. C Built-in Microphones (4 locations) See page 32. D USB Port (USB) Used to connect the unit to a computer and use the included Conferencing Phone Manager software.
Before Use Front Panel D E F G A B C H I J K L Button (Speakerphone Button) Used to make, answer, and end calls. Navigator/Volume Buttons ([ ] and [ ]) Used to scroll through the items displayed on the display, such as phonebook entries, programmable settings, etc. Also used to adjust the speaker volume during calls (see page 35) and the ringer volume (see page 38). Button (Mute/Clear Button) Used to erase characters or numbers while storing a phonebook entry or making a call.
Before Use Understanding the Display The display helps you operate and program the unit by displaying a variety of messages and icons. Standby Mode A B Phonebook C D E SD Icon Indicates that a compatible SD memory card has been inserted in the unit (see page 30). USB Icon Indicates that a computer is connected to the USB port (see page 45). Line Icon (IP, TEL, PS, PC, USB-AUDIO) Indicates which line will be used when a call is made.
Before Use Function Button Icons Operation Icon TEL Line Selection Description Used to select the TEL line. Only displayed when the "Line Selection" setting is set to "IP + TEL" (see page 26). IP Used to select the IP line. PS Used to select the PS line. Only displayed when the "Line Selection" setting is set to "IP + PS" (see page 44). PC Used to select the PC line. Only displayed when the "Line Selection" setting is set to "IP + PC" (see page 46).
Before Use Operation Recording and Playback Icon Description REC Used to start recording to the SD memory card (see page 42). PLAY Used to play the selected recording (see page 42). STOP Used to stop recording (see page 42). Used to rewind the current recording (see page 43). Used to fast forward the current recording (see page 43). ERASE Used to erase a recording (see page 43). BACK Used to return to the previous screen.
Preparation Preparation Basic Connections This section explains all connections needed to make and receive IP line and TEL line calls. • To connect a Portable Station (PS) to the unit, see page 44. • To connect a computer to the unit, see page 45 or page 46. A AC Adaptor Cord B LAN Cable C 2-conductor Telephone Cord D To AC Outlet F F Groove D LINE E To Switching Hub G Telephone Jack or PBX (RJ11C) LAN DC IN A B E G C 1. Connect the unit to the desired IP network and/or telephone line.
Preparation Setting the Date & Time TEL Line Settings Set the unit's date and time setting before using the unit. The date and time are shown on the display in standby mode, and are displayed when playing conversations that were recorded to an SD memory card. 1. Press [MENU]. 2. Select "Basic Settings", then press SELECT . Selecting the Available Lines 3. Select "Date & Time", then press SELECT . 4.
Preparation Manual Assignment (Static) IP Network Settings To properly connect the unit to an IP network, the following settings must be set to match the settings of the IP network. Consult your system administrator for the appropriate settings. – IP address mode: Automatic (DHCP) or manual (static) IP address assignment (default: static) – IP address (when static connection mode is selected; default: 192.168.0.2) – Subnet mask (when static connection mode is selected; default: 255.255.255.
Preparation Note SIP Settings • To use the unit as a SIP extension of the PBX, the unit must be registered as a SIP extension through PBX programming, the "Operation Mode" setting must be set to "IP-PBX" (see page 29), and the following settings must be set to match the settings of the PBX. Consult your system administrator for the appropriate settings. Refer to the PBX documentation to register the unit as a SIP extension. 1. Press [MENU]. 2. Select "Protocol Settings", then press SELECT . 3.
Preparation Operation Mode By selecting an operation mode, the unit can be operated as a SIP extension of the PBX, a peer to peer IP conferencing phone, or a computer's USB audio device. The available line selection for each operation mode is as follows: Operation Mode Available Line Selection IP + TEL IP + PS IP-PBX IP + PC IP + TEL Peer to Peer IP + PS IP + PC USB Audio – 1. Press [MENU]. 2. Select "Operation Mode", then press SELECT . 3. Select the desired setting.
Preparation Using SD Memory Cards Conversations can be recorded to the SD memory card. For information on recording conversations, see page 42. Inserting and Removing Cards Insert the SD memory card as shown, with the label side facing up. To remove the card, gently push the card to release it, then remove the card. • When an SD memory card is inserted, SD is shown in the upper-left corner of the display. SD flashes while reading the data.
Preparation Formatting SD Memory Cards If FORMAT is displayed, the SD memory card must be formatted; press FORMAT to format the card. Notice • • • When an SD memory card is formatted, all information on the card is erased. Do not remove the SD memory card, LAN cable, or disconnect the unit from the AC outlet while formatting an SD memory card. Do not move or bump the unit while formatting an SD memory card. Note • The unit cannot format cards that are not already in FAT format.
Preparation Using the Microphones Built-in Microphones For best performance when using the built-in microphones, speak within about 3 m (about 10 ft.) of the unit. 3 m (about 10 ft) 3 m (about 10 ft) Note • The sensitivity of the built-in microphones may vary depending on room characteristics. External Wired MIC An optional KX-NT701 External Wired MIC can be connected to the unit using the EXT MIC1 (A) or EXT MIC2 (B) jacks. 2 mics can be connected.
Making and Answering Calls Making and Answering Calls Line Selection The unit can make calls using the following lines. – IP line (see page 34) – TEL line (see page 34) – PS line (see page 44) – PC line (see page 46) When you make a call, the line icon in the upper-right corner of the display indicates the line that will be used, therefore, you should confirm the line icon each time you make a call. You can change the selected line by pressing the center function button ([F2]).
Making and Answering Calls Making Calls • Making a Call to a Phone Number or IP Address • 1. Confirm that the desired line ("IP" or "TEL") is selected. • You can change the selected line by pressing the center function button ([F2]). The IP line is selected. The TEL line is selected. If the unit is not connected to an IP network, is not displayed and the IP line cannot IP be selected. The call length shown on the display is an approximation and may differ from the actual length of the call.
Making and Answering Calls • • • You can switch between numeric and alphabet entry modes by pressing CHAR , and change between uppercase and lowercase character entry by pressing [ ]. See page 62 for information on entering characters. A period can be entered by pressing [1], when the character entry mode is alphabet entry mode. If you make a mistake, press [ ], then enter the correct SIP extension number or SIP URI. To erase all numbers, press and hold [ ]. 3. Press [ ] or . 4.
Making and Answering Calls • Press the dial key corresponding to the desired character, then press [ ] or [ ] to scroll if necessary. • To exit the phonebook, press [MENU]. 3. When the desired entry is displayed, press [ ] or . The line that was selected when the entry was stored in the phonebook ("IP" or "TEL") is shown in the lower-right corner of the display. This line will be used when the entry is called. While on a call, you can make another call and establish a conference call (i.e.
Making and Answering Calls Note • We recommend setting the "TEL Line Level Reduction" setting to "On" when establishing conference calls that use the TEL line (see page 54). Adding a PS or PC line call to an IP call 1. Confirm that the "Line Selection" setting is set to "IP + PS" or "IP + PC" as necessary (see page 33). 2. Press CONF to put the current call on hold. 3. Press the left function button ([F1]) to select the PS or PC line. Example: Pressing PS The IP line is selected.
Making and Answering Calls Answering Calls When a call is being received, the type of call being received is shown on the display. Example: "Incoming Call on IP Line" Notice • • When "Line Selection" (see page 33) is set to "IP + PC" or "IP + PS", TEL calls cannot be made or received. When the operation mode is set to "USB Audio", IP, TEL, PS or PC calls cannot be made or received. 1. Press [ ] or ANSWER .
Making and Answering Calls Useful Features Available During a Call Conversion Mode Talking Mode ¯ Mute Conversion Mode Listening Mode You can mute your voice during a conversation. While the mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you. To mute your voice, press [ ]. To return to the conversation, press [ ] again. Note • • Conversion Mode Off Note • While the mute is turned on, "Mute" is displayed and the indicators light in red.
Phonebook Phonebook Adding Entries to the Phonebook You can add up to 100 entries to the phonebook. To make a call from the phonebook, see page 35. . 1. Press • The display shows the number of entries in the phonebook. • Entries cannot be added to the phonebook when the PS line or PC line is selected. 2. Press ADD . 3. Enter the name (max. 16 characters), then press [ENTER]. • See page 63 for information on entering characters. • To insert a space when there is no character under the cursor, press .
Phonebook [1234]: Displayed when numeric entry mode is selected. [AÄÅ2]: Displayed when extended entry mode is selected. Press CHAR to switch the character entry mode. Press [ ] to change between uppercase and lowercase character entry. See page 63 for a list of all available characters. Correcting a Mistake or to move To correct a mistake, press the cursor to the desired position, then follow one of the procedures below. – To add a character or number, press the appropriate dial key.
Recording Recording Recording Features Conversations and voice memos can be recorded to an SD memory card. SD Memory Card Information Confirm the following before recording to an SD memory card. – A compatible card is inserted (see page 30) • When an SD memory card is inserted, SD is shown in the upper-left corner of the display. – The card has been formatted using the correct format (see page 31). – The card is not locked (see page 30). • If you insert a locked card, "Write Protected" is displayed.
Recording • • stored on the SD memory card in the following folder: "\\PRIVATE\MEIGROUP\PCC\IPSP". When accessed by a computer, recordings are displayed as "REC" plus a 3 digit number (000– 100; the lowest available number is used when a file is saved on the SD memory card). The file extension is ".WAV". Example: "REC001.WAV" If the names of files or folders are changed using a computer, the recordings cannot be played back using the unit. Erasing Recordings Erasing 1 Recording 1. Press PLAY . 2.
Using a Portable Station (PS) or Computer Using a Portable Station (PS) or Computer Using a Portable Station (PS) By connecting the unit to a PS, you can use the unit’s microphones and speaker for calls made or received with the PS. • If you cannot select "PS", change the "Line Selection" setting to "IP + PS" (explained on this page). 2. Make or answer a call using the PS. 3. Connect the included PS Cable to the [AUDIO IN/ OUT] jack of the unit (A), and to the headset jack of the PS.
Using a Portable Station (PS) or Computer Using a Computer By connecting the unit to a computer, you can use the unit’s microphones and speaker for calls made or received with the computer using your preferred IP phone software. You can connect using the included USB Cable or PC Cable. difficulties with your operating system. Click [Continue Anyway] to proceed with installation. 3. Click [Finish]. Using a Computer 1. Confirm that "USB-AUDIO" is shown in the upper-right corner of the display.
Using a Portable Station (PS) or Computer Connecting Using the PC Cable Using a Computer 1. Confirm that "PC" is shown in the upper-right corner Connecting a Computer of the display. • You can change the selected line by pressing the center function button ([F2]). Connect the included PC Cable to the [AUDIO IN/ OUT] jack of the unit (A), and to the microphone jack (red plug; B) and headphone jack (green plug; C) of the computer. The IP line is selected. The PC line is selected.
Programming the Unit Programming the Unit Changing and Confirming Settings Settings can be programmed and confirmed from the front panel. To use Conferencing Phone Manager (found on the included CD-ROM) to program the unit from a computer, see the Operating Instructions for Conferencing Phone Manager for more details.
Programming the Unit – When using PoE: Disconnect the LAN cable from the unit, then connect it again.
Programming the Unit Parameter List The following is a list of all programmable parameters. See the references listed here for information about each parameter. Programming Category Parameter Reference SIP Ext. No.
Programming the Unit Programming Category VoIP Settings QoS Settings System Status Confirmation System Options 50 Operating Instructions Parameter Reference SIP Registrar IP Address page 57 SIP Registrar Port Number page 57 Hold Method page 57 Panasonic PBX Compatibility page 58 Preferred CODEC page 58 RTP Packet Size page 58 SIP Signaling Port Number page 58 RTP Port Number (Minimum) page 59 RTP Port Number (Maximum) page 59 DTMF Type page 59 VLAN ID page 59 VLAN Priority p
Programming the Unit Parameters When programming the unit from the front panel, the current setting is indicated on the display by "ü". SIP Ext. No. Description Allows you to confirm the unit's SIP extension number. This parameter is only available when the operation mode is set to "IP-PBX". To change the SIP extension number, see page 28. Show IP Address Description Allows you to confirm the unit’s IP address. To change the IP address, see page 27. Available Settings Default Setting — 192.168.0.
Programming the Unit Date & Time Description The date and time are shown on the display in standby mode, and are displayed when playing conversations that were recorded to an SD memory card. • Using the keypad, enter 2 digits each for the year, month, day of the month, hour (24-hour format), and minute. Example: To enter "Jan. 23, 2011, 7:45 PM", press [1101231945]. • To correct a mistake, press to move the cursor as needed, then enter the correct number. Available Settings Default Setting Jan.
Programming the Unit Key Tones Description Determines whether tones are heard when the unit’s buttons are pressed. Available Settings On Off Default Setting On Call Waiting Tone Volume Description Determines the volume of the call waiting tone heard when a second call is received. Available Settings High Low Default Setting High Call Waiting Description Determines whether a call can be received when you are already on another call.
Programming the Unit Flash Time Description Determines the flash time. • Set this parameter to match the specification of the TEL line. Available Settings 900 ms 700 ms 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms 90 ms 80 ms Default Setting 700 ms Pause Time Description Determines the length of the dialing pause inserted when [REDIAL/PAUSE] is pressed.
Programming the Unit IP Address Description Available Settings Default Setting Determines the unit’s IP address. • This parameter is only available when "IP Address Mode" is set to "Static". • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47). — 192.168.0.2 Description Available Settings Default Setting Set this parameter to match the IP address of the IP network’s subnet mask.
Programming the Unit SIP Authentication ID Description Available Settings Default Setting Max. 32 characters — Description Available Settings Default Setting Set this parameter to match the password assigned to the unit through PBX programming. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47). Max.
Programming the Unit SIP Proxy Server Port Number Description Available Settings Default Setting 1024–50999 5060 Description Available Settings Default Setting Set this parameter to match the IP address of the IP-PBX. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47). — 0.0.0.
Programming the Unit Panasonic PBX Compatibility Description Determines whether the unit can be connected to a Panasonic PBX. • Set this setting to "On" when connecting to a Panasonic PBX. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47). Available Settings On Off Default Setting On VoIP Settings Preferred CODEC Description Determines the preferred codec for IP calls. Available Settings G.722 G.711μ-law G.711A-law G.
Programming the Unit RTP Port Number (Minimum) Description Available Settings Default Setting Determines the lowest port number used for RTP. The communication protocol used is UDP. • Set this parameter to a value lesser than the setting for "RTP Port Number (Maximum)". 51000–51998 (even values only) 51000 Description Available Settings Default Setting Determines the highest port number used for RTP. The communication protocol used is UDP.
Programming the Unit SIP ToS Field Description Determines the value of the SIP ToS Field. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 47). Available Settings Default Setting 8-bit binary code 00000000 Available Settings Default Setting 8-bit binary code 00000000 RTP ToS Field Description Determines the value of the RTP ToS Field.
Programming the Unit Reset System Data Description Allows you to reset all system data (i.e., the parameters described in this section) to the factory default settings. • After executing this feature, the unit will restart automatically. • The following data and settings are not erased when this feature is executed.
Character Entry C h Entering Characters The dial keys can be used to enter characters on the unit. Available characters depend on the type of entry being made, as follows: • Making a call after entering a SIP extension number or SIP URI (see page 34) • Storing a SIP extension number or SIP URI in the phonebook (see page 40) • Storing a name in the phonebook (see page 40) • Changing SIP settings ("SIP Ext. No.
Character Entry Phonebook Name Entry Dial Key Alphabet Entry Mode Extended Character Entry Mode 0 1 A B C 2 2 a b c 2 D E F 3 3 d e f 3 G H I 4 4 g h i 4 J K L 5 5 j k l 5 M N O 6 6 m n o 6 P Q R S 7 7 p q r s 7 T U V 8 8 t u v 8 W X Y Z 9 9 w x y z 9 Changes between uppercase and lowercase character entry. Changes between uppercase and lowercase character entry. # Note • • A space counts as one character.
Character Entry SIP Settings Alphabet Entry Mode Dial Key Uppercase Lowercase 0 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 4 G H I 4 g h i 4 5 J K L 5 j k l 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 Changes between uppercase and lowercase character entry. # Note • 64 A period can be entered by pressing [1], when the character entry mode is alphabet entry mode.
Initialization Features Initialization Features Erasing Data 2. Select "System Options", then press SELECT . 3. Select "Erase All Phonebook Data", then The following features allow you to erase system data and user data stored in the unit. Erase All Call Log Data Allows you to erase all entries in the redial list. Erase All Phonebook Data Allows you to erase all entries in the phonebook. Reset System Data Allows you to reset all system data to the factory default settings.
Troubleshooting T r Troubleshooting If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm all connections (see page 25) and confirm that the AC outlet or PoE device to which the unit is connected to is receiving power. o u b l e s h General Use o Possible Cause & Solution Issue o Reference t i The display is blank. • The unit is not receiving power. → The unit is not designed to function when there is a power failure.
Troubleshooting Issue I cannot make TEL calls. Possible Cause & Solution • • • • I cannot receive IP calls. I cannot receive TEL calls. • • • Document Version 2011/06 Reference The TEL line is not selected. → Before dialing, confirm that "TEL" is shown in the upper-right corner of the display. Press the center function button ([F2]) to change the line if necessary. page 33 The unit is not set to make TEL calls. → Make sure the "Line Selection" setting is set to "IP + TEL".
Troubleshooting Issue I cannot use the unit for PS or PC calls. Possible Cause & Solution • • • • I cannot redial by pressing [REDIAL/PAUSE]. • • • • 68 Operating Instructions Reference The Portable Station (PS) or computer is not connected correctly. → Confirm you are using the correct cable to connect to the device, and that the cable is connected properly. page 44 page 45 The operation mode is set to "USB Audio".
Troubleshooting Issue I cannot make long distance calls. • • The unit does not ring when a call is received. • I cannot make a 3-party call using 2 IP lines in "IP-PBX" mode. • Possible Cause & Solution Reference Your telephone service does not allow you to make long distance calls. → Make sure that you have subscribed to your telephone company's long distance service. — If the unit is connected to a PBX, your extension may not be configured to make long distance phone calls.
Troubleshooting Issue Sound cuts out; I can hear myself through the speaker. Possible Cause & Solution • • • Reference The unit has not yet adapted to the environment for the current call. → Speak in turns with the other party at the beginning of a conversation. This allows the unit to adapt to its environment so that both parties can speak effectively. If using a PS, you are pressing [ ] before the PS call has started. → Start the call using the PS, then press [ ].
Troubleshooting SD Memory Cards Issue I cannot record to the SD memory card. Possible Cause & Solution • • • • Reference The SD memory card is not compatible with the unit. → Make sure that you are using a compatible SD memory card. (SDHC, miniSDHC, and microSDHC memory cards are not compatible with the unit.) page 30 The SD memory card is not formatted or was not formatted properly. → Format SD memory cards for use with this unit in FAT format (FAT16) using a computer.
Troubleshooting Issue I cannot call entries in the phonebook. Possible Cause & Solution • • The unit returns to standby mode while adding or editing phonebook entries. • Reference You are trying to make a TEL line call, but the unit is not set to make TEL calls. → Make sure the "Line Selection" setting is set to "IP + TEL". page 26 You are trying to make an IP line call, but the "Operation Mode" setting is not correct.
Troubleshooting Message Possible Cause & Solution Reference Reject Call • The called party rejected your call (displayed for IP calls only). → Try again later. — Not Found • The called party cannot be connected (displayed for IP calls only). → Confirm that you have entered the IP address, SIP extension, or SIP URI of the other party correctly. → Try again later. — The phonebook contains no entries. → You must store entries in the phonebook before you can make a call from the phonebook.
Troubleshooting Message Possible Cause & Solution No Connection To Analog Line • No Connection To SIP Server No Connection To IP Network Hold Failure Resume Failure 74 Operating Instructions Reference You tried to make a call immediately after refusing a call. → Wait until "TEL" is shown on the display, then make the call. — • The unit’s network settings and/or SIP settings are incorrect. → Consult your system administrator. — • The LAN cable is not connected. → Check all connections.
Other Information Other Information Cleaning the Unit Clean the unit periodically with a soft, dry cloth. Keep the following in mind when cleaning the unit. • To avoid damaging the unit, disconnect the AC adaptor cord and all cables from the unit before cleaning. • If the unit becomes particularly dirty, apply a light kitchen cleanser to a soft cloth, wring the cloth thoroughly, and wipe the unit. When finished, dry the unit with a soft, dry cloth.
Specifications S p Specifications e Item c Specification i Communication Lines 4 (IP, TEL, PS, PC) IP: Communication via IP network, available in peer to peer mode and IP-PBX mode TEL: Communication via telephone line PS: Communication via audio connection to a compatible Portable Station PC: Communication via audio connection to a computer Maximum No.
Specifications Item Operating Environment Document Version 2011/06 Specification Temperature: 0 °C–40 °C (32 °F–104 °F) Humidity: Less than 90% (with no condensation) Ambient noise: Less than 50 dBA (recommended) Operating Instructions 77
Index Index IP Network Settings IP-PBX Mode 29 A K Key Tones AC Adaptor 19, 25 Accessories 19 Answering Calls 38 AUDIO IN/OUT Jack 20 LAN Cable 25 LAN Port 20 Language 51 LCD Contrast 52 Line Icon (IP, TEL, PS, PC, USB-AUDIO) Line Selection 33, 53 20, 32 22 M C Call Waiting 21, 38, 53 Call Waiting Tone Volume Characters 62 Cleaning 75 Computer 45 Conference Calls 36, 38 Connections 25 Making Calls 34 MENU Button 21 MIC NOISE CUT Button Microphones 32 Mute 39 Mute/Clear Button 21 53 Navigator/Vo
Index RTP Port Number (Minimum) RTP ToS Field 60 59 S SD Icon 22 SD Memory Card 30 SD Memory Card Slot 20 Security 13 Settings 47 Show IP Address 51 SIP Authentication ID 56 SIP Ext. No.
When you ship the product Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs. Product service For product service, ship the product to the address listed in the Limited Warranty. Consult your authorized Panasonic dealer for detailed instructions.
