Operating Instructions Color Laser Multi-Function Printer Model No. KX-MC6020 Do NOT connect the unit and a computer with USB cable until prompted by the Multi-Function Station (CD-ROM). 1 2 L This unit is compatible with Caller ID. You must subscribe to the appropriate service of your service provider/telephone company.
Thank you for purchasing a Panasonic MultiFunction Printer. You can select English or Spanish for the language. The display and reports will be in the selected language. The default setting is English. If you want to change the setting, see feature #110 on page 57. Caution: L Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
Important Information Important 1For assistance, Information please visit http://www.panasonic.com/help For your safety Laser radiation The printer of this unit utilizes a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Fuser unit During or immediately after printing, the fuser unit (1) gets hot. Note: L The left side of the unit (2) and the area near the recording paper exit (3) also get warm. This is normal.
Important Information L Do not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner (1). Approx. 30 kg (67 lb) 1 Routine care L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. Moving the unit The unit weighs approximately 30 kg (67 lb). It is highly recommended that two people handle this unit. When moving the unit, hold the both side grips (2).
Table of Contents 1. Introduction and Installation 1. Table of Contents Accessories 1.1 1.2 Supplied accessories .................................... 7 Accessory information ................................... 7 Finding the Controls 1.3 1.4 Button descriptions........................................ 8 Overview ....................................................... 9 Installation 1.5 1.6 Toner cartridge and drum cartridge............. 10 Recording paper..........................................
Table of Contents 11.Help Error Messages 11.1 Error messages – Reports .......................... 81 11.2 Error messages – Display ........................... 82 Troubleshooting 11.3 When a function does not work ................... 85 12.Paper Jams Jams 12.1 Recording paper jam ................................... 94 12.2 Document jams (Automatic document feeder) .................................................................... 99 13.Cleaning Cleaning 13.1 Cleaning the white plates and glass.........
1. Introduction and Installation 1 Introduction 1For Accessories assistance, andplease Installation visit http://www.panasonic.com/help 1.1 Supplied accessories 1.2 Accessory information 1 Toner cartridge (starter) (Cyan/Magenta/Yellow/Black)*1 Accessories for this unit can be ordered online, by fax, or by telephone. To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum cartridge.
1. Introduction and Installation Finding the Controls To place an order by fax Fax: (800) 237-9080 Include: – your name, shipping address and telephone number – credit card type, number, expiration date and your signature – part number and quantity To place an order by telephone Telephone: (800) 332-5368 (Monday - Friday 9 am to 9 pm, EST.) 1.3 Button descriptions AB CDEFG M NO H IJ K P Q R S T U L V W A {Copy} L To switch to the copy mode (page 19, 36).
1. Introduction and Installation N Station keys L To use the one-touch dial feature (page 44, 45). O {Broadcast} L To send a document to multiple parties (page 46). P {Manual Broad} 1.4 Overview 1.4.1 Front view 1 2 345 L To send a document to multiple parties by storing using the dial keypad (page 46). 6 Q {Lower} L To select stations 4–6 for the one-touch dial feature (page 44, 45). 7 8 R Navigator key L To select desired settings. L To adjust the volume (page 21).
1. Introduction and Installation Installation 1.4.2 Rear view A 1.5 Toner cartridge and drum cartridge B C D E G H F A B C D E F G H Speaker Power inlet Telephone line jack External telephone jack LAN interface connector LED USB interface connector Automatic duplex unit (optional) connector The supplied toner cartridge is a starter toner cartridge. Caution: L Read the following instructions before you begin installation. After you have read them, open the drum cartridge protection bag.
1. Introduction and Installation 2 Unlock the drum cartridge cover by pushing the tabs (2) in the direction of the arrows. 4 Remove the orange protector (5) by pulling it toward you, then pull it completely out from the unit. 5 2 3 Lift up the levers (3) and open the drum cartridge cover (4). 5 Remove the color drum cartridge from the protection bag. 3 4 L Remove the shipping tape.
1. Introduction and Installation 6 Remove the protective caps (6), then detach the upper seal cover by holding the tab (7). L Do not touch or scratch the accumulator unit (n). 6 7 m k 7 Firmly grip the color drum cartridge (8) and remove the protective tray (9) by sliding it toward you. 8 l n 9 Remove the monochrome drum cartridge from the protection bag. 9 L Do not touch or scratch the green drum surface (j) at the bottom of the drum cartridge. L Remove the shipping tape.
1. Introduction and Installation 11 Firmly grip the monochrome drum cartridge (q) and remove the protective tray (r) by sliding it toward you. 13 Before opening the protection bag of the new toner cartridges, shake them vertically more than 10 times. q 14 Remove the 4 toner cartridges from the protection r bags. L Do not touch or scratch the green drum surface (s) at the bottom of the drum cartridge. L Remove the shipping tape.
1. Introduction and Installation 17 Lift the drum cartridge cover (a) and push down on the levers (b) to close. L Push the levers down until you hear a click to ensure that the cover is locked. – – – “CYAN TONER LOW” “MAGENTA TONER LOW” “YELLOW TONER LOW” – – – – “BLACK TONER EMPTY” “CYAN TONER EMPTY” “MAGENTA TONER EMPTY” “YELLOW TONER EMPTY” When the display shows the following, replace the drum cartridge.
1. Introduction and Installation 3 Load the paper, print-side up (2). 1.6 Recording paper The standard input tray unit can hold: – Up to 250 sheets of 75 g/m2 (20 lb) paper. – Up to 230 sheets of 80 g/m2 (21 lb) paper. – Up to 200 sheets of 90 g/m2 (24 lb) paper. – Up to 180 sheets of 105 g/m2 (28 lb) paper. – Up to 25 transparencies.*1 – Up to 25 labels.*1 – Up to 10 envelopes.*1 – Up to 10 card stocks.*1 *1 Only when using the unit as a printer. See page 29 for details.
1. Introduction and Installation paper is under the paper limit mark (7). The paper should not be loaded over the tab (8). 7 6 Caution for the standard input tray L Do not drop the standard input tray. 8 L Hold the standard input tray with both hands when removing or installing. The standard input tray weighs approximately 2.9 kg (6.4 lb) when the recording paper is fully installed. Do not touch the plate (1) on the left side of the standard input tray.
2. Preparation 2 Preparation 2For Connections assistance, and please Setup visit http://www.panasonic.com/help 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. IMPORTANT NOTICE FOR THE USB CONNECTION L DO NOT CONNECT THE UNIT AND A COMPUTER WITH USB CABLE UNTIL PROMPTED BY THE MULTI-FUNCTION STATION (page 24).
2. Preparation 2.2 Turning the power switch ON 2.3 Dialing mode Turn the power switch to the ON position (1). If you cannot dial (page 43), change this setting according to your telephone line service. 1 {Menu} {Set} 1 {Menu} 2 Press {#}{1}{2}{0} to display “DIALING MODE”. 3 Press {1} or {2} to select the desired setting. {1} “PULSE”: For rotary/pulse dial service. {2} “TONE” (default): For tone dial service. 4 {Set} 5 Press {Menu} to exit. 18 For assistance, please visit http://www.panasonic.
2. Preparation Document Requirements 2.4 Selecting the operation mode (Scan/Copy/Fax) You can select the desired mode by pressing one of the following buttons. 2.5 Setting the original 2.5.1 Using the scanner glass 1 2 – – – {Scan}: Select this mode when using the unit as a scanner (page 32). {Copy}: Select this mode when using the unit as a copier (page 36). {Fax}: Select this mode when using the unit as a fax machine (page 43). Note: L The default operation mode is the copy mode.
2. Preparation Minimum document size 148 mm (6") 2.5.2 Using the automatic document feeder 1 148 mm (6") 600 mm (23 5/8") Maximum document size 216 mm (8 1/2") 1 Insert the document (up to 50 pages) FACE UP into the feeder until a single beep is heard. 2 Adjust the width of the document guides (1) to fit Effective scanning area L Shaded area will be scanned. the actual size of the document. Note: L Confirm that there are no documents on the scanner glass.
2. Preparation Help Volume 2.6 Help function 2.7 Adjusting the volume The unit contains helpful information, which can be printed for reference. – “BASIC SETTINGS” – “FEATURE LIST” – “DIRECTORY” – “FAX SND/RCV” – “COPIER” – “Q and A” – “ERRORS” – “REPORTS” – “CALLER ID” Important: L Before adjusting the volume, set the operation mode to fax mode. If the {Fax} light is OFF, turn it ON by pressing {Fax}. {Menu} {Fax} {Set} {V}{^} Ringer volume While the unit is idle, press {V} or {^}.
2. Preparation Initial Programming 2.8 Date and time 2.9 Your logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. {Menu} {Menu} {Fax} {Set} {<}{>} 1 {Menu} i {#}{1}{0}{1} i {Set} M:| 01/D:01/Y:08 TIME: 12:00AM 2 Enter the current month/date/year/hour/minute by selecting 2 digits for each. Example: August 10, 2008 10:15 PM (12 hour clock format) 1. Press {0}{8} {1}{0} {0}{8} {1}{0} {1}{5}. M:| 08/D:10/Y:08 TIME: 10:15AM 2.
2. Preparation 2.10 Your fax number You can program your fax number so that it appears on the top of each page sent. {Menu} {Flash} {Set} {<}{>} {Stop} 1 {Menu} i {#}{1}{0}{3} i {Set} NO.=| 2 Enter your fax number, up to 20 digits. L L L L To enter a “+”, press {*}. To enter a space, press {#}. To enter a hyphen, press {Flash}. To erase a number, press {Stop}. 3 {Set} 4 Press {Menu} to exit. 2.
2. Preparation For the default gateway: 1. Press {5}{0}{3} to display “DEFAULT GATEWAY”. 2. {Set} i Enter the default gateway of the network. i {Set} 5 Press {Menu} to exit. 6 Install Multi-Function Station on the computer that you want to use it with. See page 24 for details. To correct a mistake in the IP address, subnet mask, or default gateway Press {<} or {>} to move the cursor to the incorrect number, and make the correction. 2.11.
2. Preparation 2.12.2 Installing Multi-Function Station on a computer L Install Multi-Function Station (CD-ROM) before connecting the unit and a computer with USB cable. If the unit is connected to a computer with USB cable before installing Multi-Function Station, the [Found New Hardware Wizard] dialog box will appear. Click [Cancel] to close it. L The screenshots shown in these instructions are for Windows XP and are included for reference only.
2. Preparation L Adobe® Reader® is required to view the operating instructions. Note: L If the screen prompts you to insert the CD-ROM for the operating system when installing Multi-Function Station, insert it into your CD-ROM drive. L If you install the operating instructions, you can view it anytime by clicking [o] on the Multi-Function Station launcher. 2.
2. Preparation Note: L You can confirm if the unit is connected to your computer by using Device Monitor (page 75). L Computer features (printing, scanning, etc.) may not function properly in the following situations: – When the unit is connected to a computer that was custom-built by the user. – When the unit is connected to the computer via a PCI card or other expansion card.
3. Printer 3 Printer Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows. 1 Open the document you want to print. 2 Select [Print...] from the [File] menu. L The [Print] dialog box will appear. For details about the [Print] dialog box, click [?], then click the desired item. and types of paper) on the unit before purchasing large quantities. You can change or display the settings on the following tabs.
3. Printer 3.1.1 Printing on special media You can print not only on plain paper but also on special media (transparencies / labels / envelopes / card stocks). L Please refer to page 105 for information on recording paper. L To load paper, see page 15. To print on transparencies Use transparencies designed for laser printing. We recommend the following: 3M® CG3300/PP2500 L Do not stack more than 25 transparencies at a time.
3. Printer 3.
3. Printer Note: L Printing will not stop even if you press {Stop}. L This feature can be programmed only through the web browser interface (page 56). L To view the recent scan to e-mail print information, click [List] next to [E-MAIL PRINT LOG] (page 73). L If the attached file is too heavy or is a non-supporting format, it will not be printed properly. L You can change the e-mail checking interval (page 72) or header print setting (page 73).
4. Scanner 5 If necessary, change the scanning settings. Press 4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by operating the operation panel on the unit. Select following scanning modes depending on the way to use the scanned image.
4. Scanner L The e-mail software will automatically start and the scanned image will be attached to a new email message. Note: L To select the default E-mail software, see page 27. L To stop scanning, see page 76. L You can save the images in TIFF, JPEG or PDF formats. 4.1.4 Scan to OCR With OCR software, you can convert an image into text data that can be edited with word processing software. Readiris OCR software can be installed when installing Multi-Function Station. 1 Set the original (page 19).
4. Scanner 5 If necessary, change the scanning settings. Press {>}, press {V} or {^} repeatedly to select the desired setting. i {Set} i {Black}/{Color} Note: L You can save the images in TIFF, JPEG or PDF formats. 4.2 Scanning from a computer (Pull Scan) Note: L When scanning a document, we recommend using the scanner glass rather than the automatic document feeder for better results. L Do not open the document cover when scanning a document with the automatic document feeder. 4.2.
4. Scanner L To save the scanned image, select [Save As ...] from the [File] menu. L To cancel scanning while the document is being scanned, click [Cancel]. Note: L You can display images in applications that support TIFF, JPEG, PCX, DCX and BMP formats. L You can save images in TIFF, JPEG, PCX, DCX, BMP or PDF formats. L If the [Select...] button is displayed in the [Target Device], click the [Select...] to select the unit from the list, then click [OK]. The [Select...
5. Copier 5 Copier Copy 5.1 Making a copy 5.1.1 Using the scanner glass {Copy} Note: L You can change the default resolution (feature #461 on page 64). To select the contrast You can adjust this setting depending on the darkness or lightness of the document. 5 levels (low to high) are available. Press {Contrast} repeatedly. i {Set} Note: L You can hold the previous contrast setting (feature #462 on page 59).
5. Copier 5.1.2 Using the automatic document feeder 5.2 More copying features L Make sure that the {Copy} light is ON. {Copy} 5.2.1 Zoom copy (enlargement / reduction) 1 Set the original (page 19). 2 Press {Zoom} repeatedly to select the zoom rate {Stop} {Black} {Color} 1 If the {Copy} light is OFF, turn it ON by pressing {Copy}. 2 Set the original (page 20). 3 If necessary, change the resolution and contrast according to the type of document. L To select the resolution, see page 36.
5. Copier documents are scanned, then press {Black}/{Color}. L The unit will start copying. Example: 150 % enlarged copy Using the scanner glass (1): Original document Enlarged copy When using the automatic document feeder: {Black}/{Color} 6 After you finish copying, press {Stop} to reset this feature.
5. Copier 5.2.3 Quick ID copy feature / Easy repeat feature (Scanner glass only) Quick ID copy feature: To copy 2-sided documents onto one page. Easy repeat feature: To copy a single document repeatedly onto one page. For quick ID copy feature Original document Page layout “2 in 1” “LANDSCAPE” Note: L The copied documents will not be reduced to fit the recording paper, and useful for copying small sized documents such as business cards. “PORTRAIT” 1 Set the original (page 19).
5. Copier Original document Page layout “4 in 1” Note: L You can save the previous page layout setting (feature #467 on page 64). 5.2.5 N in 1 feature You can save paper by copying 2, 4 or 8 pages onto 1 page. The documents will be reduced to fit the recording paper. 1 Set the original (page 19). “8 in 1” L To make a portrait copy, set the original in portrait direction. To make a landscape copy, set the original in landscape direction.
5. Copier Original document Page layout “8 in 1” “PORTRAIT” 1 2 3 4 Set the original (page 19). {Page Layout} Press {<} or {>} repeatedly to select “DUPLEX”. Press {V} or {^} repeatedly to select the desired binding. – “LONG EDGE” “LANDSCAPE” – “SHORT EDGE” Note: L You can save the previous page layout setting (feature #467 on page 64). Separate N in 1 feature (Scanner glass only) You can separate an N in 1 copied document back into its original, separate pages.
5. Copier – “ALL”: To print all documents as 1 block (monochrome printing only). 6. {Set} 7. If necessary, enter the number of documents (up to 99). L Multiple copies will be collated automatically. 8. When using the scanner glass: 1. {Black}/{Color} L The unit will scan 1 page. 2. Place the next document on the scanner glass and press {Set}. Repeat this until all the documents are scanned. 3. If “1” is selected in step 5, the unit will start copying.
6. Fax 6 Fax Sending Faxes 6.1 Sending a fax manually Important: L You can only send faxes in monochrome. 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder. {Fax} – – – “FINE”: For small-sized characters. “SUPER FINE”: For very small-sized characters. “PHOTO”: For photographs, shaded drawings, etc. 2.
6. Fax activated (page 61). For an explanation of error messages, see page 81. 6.1.2 Using the automatic document feeder {Fax} 6.2 Storing items for the onetouch dial feature and navigator directory The unit provides the one-touch dial feature (6 items) and navigator directory (300 items). L Station 1 and 2 can be used alternatively as broadcast keys (page 46). L Make sure that the {Fax} light is ON.
6. Fax 3 Enter the telephone number, up to 32 digits. i {Set} L To program other items, repeat steps 2 to 3. 4 {Menu} Note: L A hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item 1 {Directory} 2 Press {V} or {^} repeatedly to display the desired item. i {Menu} i {*} 3 Edit the name if necessary. i {Set} 4 Edit the telephone number if necessary. i {Set} 6.
6. Fax 3 Enter the fax number using one-touch dial or navigator directory. 4 {Black} 6.4 Broadcast transmission You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or navigator directory (page 44). Manual broadcast: Store items using one-touch dial or navigator directory (page 44). You can also use the dial keypad to store items manually.
6. Fax 6.4.2 Adding a new item into the broadcast memory 1 {Directory} 2 Press {V} or {^} repeatedly to display the desired broadcast memory (“” or “”). i {Menu} i {*} To send the same document using the automatic document feeder 1. Set the original (page 20). 2. If necessary, change to the desired resolution (page 43) and the desired contrast (page 43). 3. Press {Broadcast} or {Manual Broad}. 3 Press {V} or {^} repeatedly to display the desired item you want to add.
6. Fax Receiving Faxes 6.5 Sending a computer document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. 1 Open the document you want to send. 2 Select [Print...] from the [File] menu. L The [Print] dialog box will appear. 3 Select the PCFAX unit’s name as the active printer. 4 Click [Print] or [OK]. 6.
6. Fax 6.7 Receiving a fax manually – Auto answer OFF Important: L Use this mode with an extension telephone or the optional handset unit. L You can only receive faxes in monochrome. 2. When: – document reception is required, – a fax calling tone (slow beep) is heard, or – no sound is heard, press {Black}. 3. Replace the handset. Note: L To stop receiving, see page 76. 6.7.1 Activating TEL mode Set the unit to TEL mode by pressing {Fax Auto Answer} repeatedly to display “TEL MODE”.
6. Fax 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine 1 Connect the answering machine (1). L Answering machine is not supplied. L Remove the stopper (2) if attached. 2 If a fax calling tone is detected, the fax machine will receive a fax automatically. L Regarding the remote access code for the answering machine, see the operating instructions of the answering machine.
6. Fax 6.9 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service (page 53), this feature prevents fax reception from calls that do not show caller information. Additionally, the unit will not accept faxes originating from numbers that match the ones on a programmable junk fax prohibitor list. Important: L This feature does not work when manual reception is performed. 2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {Set} 3.
6. Fax 6.10 Receiving a fax on your computer You can receive a fax document on your computer. The received fax document is saved as an image file (TIFFG4 format). To receive a fax document using your computer, make sure the following features are set beforehand. – PC fax reception (feature #442 on page 63) – Computer setting for the PC fax reception (feature #443 on page 24) 1 Press {Fax Auto Answer} repeatedly to turn the auto answer setting ON (page 48). 2 Start Multi-Function Station.
7. Caller ID 7 Caller Caller IDID 7.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. Make sure the following ring count is set to 2 or more rings beforehand. – FAX ring count (feature #210 on page 58) L The name display service may not be available in some areas. For further information, please contact your telephone company. 7.1.
7. Caller ID 7.3 Erasing caller information 7.4 Storing caller information 7.3.1 Erasing all caller information 7.4.1 Storing in the one-touch dial feature and navigator directory 1 Press {Menu} repeatedly to display “CALLER SETUP”. i {Set} L “CALL LIST ERASE” will be displayed. 2 {Set} L To cancel erasing, press {Stop}, then {Menu}. 3 {Set} i {Stop} 7.3.2 Erasing specific caller information L Make sure that the {Fax} light is ON.
8. Distinctive Ring 8 Distinctive Distinctive Ring Ring 8.1 Distinctive Ring service When a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for. By setting up this unit for Distinctive Ring, you can make the unit automatically start fax reception when a call comes to the fax number. To use this service, you must subscribe to the Distinctive Ring service offered by your local telephone company.
9. Programmable Features 9 Programmable Features Summary Features 9.1 Programming {Menu} {Set} 1 {Menu} 2 Press {#} and the 3-digit code (page 57 to page 71). 3 Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature. 4 {Set} 5 Press {Menu} to exit. To select features through the web browser interface (LAN connection only) You can change features through the web browser interface instead of the unit. 1. Start Multi-Function Station.
9. Programmable Features 9.2 Basic features Feature/Code Selection Setting the quick setup {#}{1}{0}{0} You can print out the quick fax setup guide and select the desired receiving mode depending on your situation. {1} “FAX ONLY” (default): Use only as a fax (page 48). {2} “DIST. RING”: With the Distinctive Ring service (page 55). {3} “EXT. TAM”: With an external telephone answering machine (page 50). {4} “TEL ONLY”: Mostly phone calls (page 49). 1. {Menu} i {#}{1}{0}{0} 2. {Set} 3.
9. Programmable Features Feature/Code Selection Changing the password for feature programming via remote operation {#}{1}{5}{5} 1. {Menu} i {#}{1}{5}{5} i {Set} 2. Enter the current password. i {Set} L The default password is “1234”. 3. Enter a new 4-digit password using 0–9. i {Set} 4. Enter the new password again. i {Set} i {Menu} Note: L If you forget your current password, “0101” can always be entered in step 2 to continue changing the password.
9. Programmable Features Feature/Code Selection Setting the recording paper type {#}{3}{8}{3} {1} “PLAIN PAPER” (default): 75 g/m2 to 105 g/m2 (20 lb to 28 lb) paper. {2} “THIN PAPER”: 60 g/m2 to 74 g/m2 (16 lb to 19 lb) paper. {3} “THICK PAPER”: 106 g/m2 to 165 g/m2 (29 lb to 44 lb) paper. Note: L This setting is valid for both the standard input tray and the optional input tray.
9. Programmable Features Feature/Code Selection Changing the color calibration for magenta color {#}{4}{8}{7} Change the color calibration if color printing is too dark or too light. See page 76 for details. Changing the color calibration for yellow color {#}{4}{8}{8} Change the color calibration if color printing is too dark or too light. See page 76 for details. Changing the color calibration for black color {#}{4}{8}{9} Change the color calibration if color printing is too dark or too light.
9. Programmable Features 9.3 Fax features Feature/Code Selection Printing a confirmation report {#}{4}{0}{1} {0} “OFF”: Confirmation reports will not be printed. {1} “ON”: A confirmation report will be printed after every fax transmission. {2} “ERROR” (default): A confirmation report will be printed only when fax transmission fails.
9. Programmable Features Feature/Code Selection Setting the Error Correction Mode (ECM) {#}{4}{1}{3} This feature is available when the sending / receiving fax machines are ECM compatible. {0} “OFF”: Deactivates this feature. {1} “ON” (default): If there is an error during fax transmission / reception, the unit will support the communication.
9. Programmable Features Feature/Code Selection Setting friendly reception {#}{4}{3}{8} To receive a fax automatically when you answer a call and hear a fax calling tone (slow beep). {0} “OFF”: You have to press {Black} for fax reception. {1} “ON” (default): You do not have to press {Black} for fax reception. Setting the paper input tray to use for printing received faxes {#}{4}{4}{0} This feature will be displayed only when the optional input tray is installed.
9. Programmable Features 9.4 Copy features Feature/Code Selection Setting the paper input tray to use for copy {#}{4}{6}{0} This feature will be displayed only when the optional input tray is installed.
9. Programmable Features 9.5 PC print features Feature/Code Selection Setting the paper input tray in PCL {#}{7}{6}{0} This feature will be displayed only when the optional input tray is installed.
9. Programmable Features Feature/Code Selection Setting the font number in PCL {#}{7}{6}{9} To set the font number to be used in PCL printing. The unit assigns a number to each font. 1. {Menu} i {#}{7}{6}{9} i {Set} 2. Enter the font number from “000” to “054”, using the dial keypad. L The default setting is “000”. 3. {Set} i {Menu} Note: L If feature #768 is set to “DOWNLOAD FONT”, the default setting is “001”. L To print the font list, see page 103.
9. Programmable Features Feature/Code Selection Setting mutual A4/letter print {#}{7}{7}{6} This feature allows printing in A4-size even if letter-size recording paper is installed, and vice versa. {0} “OFF”: Deactivates this feature. {1} “ON” (default): Printing is possible between A4/letter-size.
9. Programmable Features 9.6 Scan features Feature/Code Selection Setting the scan mode for Push Scan {#}{4}{9}{3} {1} “VIEWER” (default): The scanned image will be displayed in the [MultiFunction Viewer] window. {2} “FILE”: The scanned image will be saved as a file. {3} “E-MAIL”: The scanned image will be saved for e-mail attachment. {4} “OCR”: The scanned image will be displayed in the OCR window. {5} “E-MAIL SERVER”: The scanned image will be sent as an attachment without using e-mail software.
9. Programmable Features Feature/Code Selection Registering the scan to e-mail destinations (via e-mail server) (LAN connection only) L This feature can be programmed only through the web browser interface. When you send scanned files via e-mail server, you can register e-mail destinations (up to 300 destinations) for the unit through the web browser interface in advance. 1. Start Multi-Function Station. 2. [Utilities] i [Configuration Web Page] i [Device Configuration] 3.
9. Programmable Features 9.7 LAN features Feature/Code Selection LAN setting with a DHCP server {#}{5}{0}{0} {0} “DISABLED”: Deactivates this feature. {1} “ENABLED” (default): The following will be allocated automatically using a DHCP (Dynamic Host Configuration Protocol) server. – IP address – Subnet mask – Default gateway Setting the IP address for the LAN connection {#}{5}{0}{1} This feature is available when feature #500 is deactivated.
9. Programmable Features Feature/Code Selection Approving users for the LAN connection {#}{5}{3}{2} {0} “DISABLED” (default): Deactivates this feature. {1} “ENABLED”: The unit will deny/approve access from the pre-programmed IP patterns. Whether to deny or approve, and up to 4 patterns can be programmed through the web browser interface. 1. Start Multi-Function Station. 2. [Utilities] i [Configuration Web Page] i [Network Configuration] 3.
9. Programmable Features 9.8 Network features (LAN connection only) These features can be programmed only through the web browser interface. Feature Tab Selection Setting the community name for SNMP [SNMP] Enter the SNMP community name. Consult your service provider or network administrator for details. Setting the location where you use this unit [LAN FEATURE] Enter the location information of the unit. Displaying the link local address [IPv6] The link local address will be displayed.
9. Programmable Features Feature Tab Selection Setting the header print option for the scan to email print feature [SCAN TO E-MAIL PRINT] [ENABLED] (default): The unit will print a received email attachment with the header information. [DISABLED]: Deactivates this feature. Setting the information for the scan to e-mail print feature [SCAN TO E-MAIL PRINT] When you use the scan to e-mail print feature, you need to program the POP server setting beforehand. See page 30 for details.
10. Useful Information 2. Press {>} to insert the displayed character. 10 Useful Useful Information Information 10.1 Character entry 3. Return to step 1 to enter the next character. The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. – Press {Stop} to erase the character or number highlighted by the cursor. Press and hold {Stop} to erase all characters or numbers.
10. Useful Information 10.2 Status of the unit 10.2.2 Using Device Monitor 10.2.1 Using Remote Control 1 Start Multi-Function Station. 2 [Utilities] i [Device Monitor] You can easily operate the following functions from your computer.
10. Useful Information 10.3 Canceling the operations You can cancel the current operation from the unit. You can also select the desired operation to cancel. 1 {Stop} L “USER STOPPED” is displayed. L When “USER STOPPED” is not displayed, go to step 2. 2 To cancel printing: Press {Stop} repeatedly to display “STOP PRINTING?”. To cancel scanning: Press {Stop} repeatedly to display “STOP SCANNING?”. To cancel copying: Press {Stop} repeatedly to display “STOP COPYING?”.
10. Useful Information 3 Lift the handset cradle in the direction of the arrow Option 10.5 Optional handset unit You can add the optional handset unit. See page 7 for accessory information. Important: L Before installing or removing the optional handset unit, be sure to turn the power switch OFF. For more details about the installation, please refer to the installation guide for the optional handset unit. 1 Connect the handset cord (1) to the handset cradle.
10. Useful Information 5 Place the handset (9) on the handset cradle, then connect the handset cord to the handset (j). 3. Pull the handset unit slightly forward (4), then lift it in the direction of the arrow (5) to remove the rib. 5 9 4 4. Remove the tab (6), then disconnect the handset connector (7). j Note: L While talking to the other party, you can send a fax using the scanner glass by pressing {Black} i {1} (To receive a fax, press {2}). To remove the handset unit 1.
10. Useful Information 10.6 Optional automatic duplex unit You can add the optional automatic duplex unit. See page 7 for accessory information. A4, letter or legal-size recording paper (plain and thin) can be used. Important: L Before starting installation of the optional automatic duplex unit, be sure to turn the power switch OFF. For more details about the installation, please refer to the installation guide for the optional automatic duplex unit.
10. Useful Information L Do not position the unit in a location where it is unstable or subject to vibrations. The unit weighs approximately 40 kg (88 lb) when the optional input tray is installed and the recording paper is fully installed. 10.7.1 Setting the optional input tray To use the optional input tray with your computer, proceed as follows. 1 [Start] 2 Open the printer window.
11. Help 11 Help Error Messages 11.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 43). Message Code COMMUNICATION ERROR 40-42 46-72 FF Cause & Solution L A transmission or reception error occurred. Try again or check with the other party. 43 44 L A line problem occurred. Connect the telephone line cord to a different jack and try again.
11. Help 11.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “BLACK TONER EMPTY” “CYAN TONER EMPTY” “MAGENTA TONER EMPTY” “YELLOW TONER EMPTY” b “CHANGE SUPPLIES” L The toner cartridge life is finished. Replace the toner cartridge immediately. “BLACK TONER LOW” “CYAN TONER LOW” “MAGENTA TONER LOW” “YELLOW TONER LOW” b “CHANGE SUPPLIES” L The toner cartridge life is near its end.
11. Help Display Cause & Solution “COOL DOWN FUSER” L The unit is cooling down the fuser unit. Wait for a while. “DIRECTORY FULL” L There is no space to store new items in navigator directory. Erase unnecessary items (page 45). “DRUM NOT INSTALLED” L The color drum cartridge or the monochrome drum cartridge is not installed. Install it (page 10). “E-MAIL SIZE OVER” L When performing scan to e-mail server, the total file size of scanned data exceeded the file size limitation.
11. Help Display Cause & Solution “REDIAL TIME OUT” L The other party’s fax machine is busy or has run out of recording paper. Try again. “REMOVE DOCUMENT” L The document is jammed. Remove the jammed document (page 99). L Attempted to send or copy a document longer than 600 mm (235/8") using the automatic document feeder. Press {Stop} to remove the document. Divide the document into two or more sheets and try again.
11. Help Troubleshooting 11.3 When a function does not work 11.3.1 General Problem Cause & Solution The unit does not work. L Check the connections (page 17, 25). The recording paper exit becomes full quickly or the recording paper does not stack properly at the recording paper exit. L High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it. If the curl on the paper is heavy, please remove it from the recording paper exit.
11. Help Problem Cause & Solution I cannot find the unit in the [Target Device] or [Device Select] dialog box when operating the following functions. – Scanning – Remote Control – PC FAX – Device Monitor L The printer driver has not been installed. Install it on your computer (page 24). 11.3.2 Printing problems Problem Cause & Solution I cannot print in monochrome. OR I cannot print in color. L When using the unit as a printer, change the color mode from the [Quality] tab (page 28).
11. Help Problem Cause & Solution I cannot find the PCL driver. L The PCL driver can be found in the following folder on the supplied CDROM.
11. Help Problem Cause & Solution The name of the desired computer will not be displayed on the unit when scanning documents from the unit (LAN connection only). L The printer driver has not been installed. Install it on your computer (page 24). L The PC name list up feature has been set to [Off]. Set [PC name list up on device] to [On] (page 27). L The maximum number of computers on the LAN is connected to the unit (up to 30 computers).
11. Help Problem Cause & Solution The other party complains that received documents are too dark and cannot be read. L You used a colored paper as a document. Change the contrast (page 36) and make a lighter copy of the document, using “TEXT” resolution (page 36), and try again. I cannot receive documents. L You may have subscribed to a voice mail service due to service packs offered by your telephone company.
11. Help Problem Cause & Solution I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 17). L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler. L Disconnect the unit from the telephone line and connect a known working telephone.
11. Help 11.3.6 Network Problem Cause & Solution I cannot operate the following functions. – PC printing – Scanning – Remote Control – PC FAX – Device Monitor L Confirm the LED via the LAN port of the main board. If the LED is glowing or blinking, the network access is working correctly. If the LED is not glowing or blinking, confirm the LAN cable (category 5 straight cable) is connected to the LAN port of the main board correctly.
11. Help Problem Cause & Solution The [Windows Security Alert] dialog box appears and asks if I want to block [PCCMFLPD] and I cannot operate the following functions after installing the Microsoft Windows XP Service Pack 2. – PC printing – Scanning – Remote Control – PC FAX – Device Monitor L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow the data transmission for Multi-Function Station (page 92). 11.3.
11. Help L If the [Select Language] dialog box appears, select the desired language that you want to use with this software. Click [OK]. 2 [Tools] i [Windows Firewall Setting] L The [Windows Firewall Setting Tool] window will appear. 3 [Add to the exceptions list] i [OK] i [OK] To confirm the security settings (For Windows XP users) 1. [Start] i [Control Panel] i [Security Center] L The [Windows Security Center] window will appear. 2. [Windows Firewall] L The [Windows Firewall] dialog box will appear. 3.
12. Paper Jams 12 Paper Jams Jams 12.1 Recording paper jam 1 Push the left cover open lever (1) upward, then pull open the left cover (2). 1 Caution: L Do not pull out the jammed paper forcibly before opening the left cover. 2 L Do not open the paper input tray as the jammed paper may be pulled and the jam may get worse. 3 4 Caution: L During or immediately after printing, the fuser unit (3) gets hot. Wait until the fuser unit cools down before removing the jammed paper.
12. Paper Jams 2 Remove the jammed paper. Case 1: When the recording paper has jammed near the rollers: Case 2: When the recording paper has jammed near the fuser unit: 1. Lift both green levers (6) until they stop. 1. Remove the jammed paper (5) carefully by pulling it toward you. 5 6 2. Close the left cover. 2. Remove the jammed paper (7) carefully by pulling it toward you.
12. Paper Jams 3. Push back the green levers (8) to the original position. Case 3: When the recording paper has jammed inside of the optional automatic duplex unit: 1. Close the left cover. 8 4. Close the left cover. 2. Open the automatic duplex unit cover (9). 9 3. When the document has jammed near the roller: Hold the automatic duplex unit cover and remove the jammed paper (j) carefully by pulling it upward.
12. Paper Jams When the document has jammed near the recording paper exit of the automatic duplex unit: Hold the automatic duplex unit cover and remove the jammed paper (k) carefully by pulling it toward you. 12.1.2 When the recording paper has jammed near the optional input tray The display will show the following. “PAPER JAMMED” b “OPEN TRAY #2 LEFT COVER” 1 Open the cover (1) at the left side of the optional input tray. k 4. Close the automatic duplex unit cover. 1 2 Remove the jammed paper (2).
12. Paper Jams 3 Close the cover at the left side of the optional input tray. 12.1.3 When the recording paper is not fed into the unit properly The display will show the following. – “CHECK PICK UP INPUT TRAY #1” (standard input tray) – “CHECK PICK UP INPUT TRAY #2” (optional input tray) 1 Pull the paper input tray until it clicks into place, then pull it completely out, lifting the front part of the tray. Remove the recording paper and straighten. 2 Re-load the recording paper.
12. Paper Jams 2 Remove the jammed document (3) carefully. 12.2 Document jams (Automatic document feeder) When the document has jammed near the document entrance: 3 Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. When the document has jammed near the document exit: 1 Open the ADF cover (1) while holding the 3 document cover (2). 1 2 3 Close the ADF cover.
13. Cleaning 3 Close the document cover (5). 13 Cleaning Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or – the fax document received by the other party. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. 1 Open the document cover (1).
13. Cleaning 4 Close the ADF cover. 13.2 Cleaning the document feeder rollers Clean the rollers when the document frequently misfeeds. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. 1 Turn the power switch OFF. 2 Open the ADF cover (1) while holding the document cover (2). 1 2 5 Turn the power switch ON. 3 Clean the document feeder rollers (3) with a cloth moistened with water, and let all parts dry thoroughly.
13. Cleaning 3 Clean the paper chute (5) with a dry paper towel or 13.3 Cleaning the paper chute tissue. Clean the paper chute inside the unit when a line or a dirty pattern appears at the top or bottom of your recording paper. 1 Turn the power switch OFF. 2 Push the left cover open lever (1) upward, then pull open the left cover (2). 1 5 6 2 Note: L Do not touch the black belt (6), or rub it strongly. 4 Close the left cover.
14. General Information 14 General Printed Repor Information ts 14.1 Reference lists and reports You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST” – “JOURNAL REPORT” – “BROADCAST LIST” – “PRINTER TEST” – “COLOR TEST” – “CALLER ID LIST” – “PCL FONT LIST” – “ADDRESS LIST” – “FTP SERVER LIST” Repeat steps 1 to 3 for all lines with poor printing quality. L Print the color test list again. If the problem remains, try the next solution.
14. General Information Specifications 14.2 Specifications ■ Applicable lines: Public Switched Telephone Network ■ Document size: Max. 216 mm (81/2") in width, Max. 600 mm (235/8") in length ■ Effective scanning width: 208 mm (83/16") ■ Effective printing width: Letter/Legal: 208 mm (83/16") A4: 202 mm (715/16") ■ Transmission time*1: Approx.
14.
14. General Information L If you turn on the toner save feature, the toner cartridge will last approx. 40 % longer. Drum life The drum cartridge needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of sheets per print job. The maximum drum life is approx. 10,000 sheets.
14. General Information Copyrights 14.3 Information of copyrights and licenses L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
14. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1997, 1998, 1999, 2000 The NetBSD Foundation, Inc. All rights reserved.
14. General Information L This product contains Net-SNMP software and is using it based on the following license conditions.
14. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
14. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
14. General Information L This product contains NetBSD software and is using it based on the following license conditions. /* * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * * This code is derived from software contributed to Berkeley by Tom Truscott. * * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
14. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. */ L This product contains NetBSD software and is using it based on the following license conditions. /** Copyright (c) 1990, 1993 * The Regents of the University of California.
14. General Information L This product contains NetBSD software and is using it based on the following license conditions. /** Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * * This code is derived from software contributed to Berkeley by Chris Torek. * * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
14. General Information L This product contains NetBSD software and is using it based on the following license conditions. /* * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * * This code is derived from software contributed to Berkeley by Tom Truscott. * * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
15. Index 15. Index 15.
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For hearing or speech impaired TTY users, TTY: 1-877-833-8855 PNQX1052YA CM0508DY1068 (CD)
