KEY TELEPHONE USER GUIDE Before using this phone, please read these instructions completely.
The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Matsushita Communication Industrial Co. Ltd (MCI). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication, nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.
Contents Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Non-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Small-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Changing the Default Display . . . . . .
Contents Unsupervised Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Extension Group Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Extension Direct Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Trunk Group Pickup. . . . . . . . . .
PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic digital telephone in conjunction with the Panasonic ICX. The ICX is a telephone system that provides you with a powerful set of features for handling calls. This manual provides an overview of the following digital phones and offers detailed information about using the features provided by the ICX: : U.K.
Preface • Chapter 3, “Placing Outside Calls” - Provides procedures for making outside calls. • Chapter 4, “Handling Incoming Calls” - Provides several procedures for answering calls. • Chapter 5, “Communicating Within Your Office” - Provides procedures for handling internal calls. • Chapter 6, “Using Additional Features” - Provides procedures for using additional features. • Appendix A, “Dial Code List.” - Provides a list of dial codes used for programming FF keys.
1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 7) • Small-Display Phones (page 9) • Large-Display Phones (page 13) • Using Variable Mode (page 12) • Changing the Default Display (pages 11 and 15) • Understanding Display Information (pages 11 and 16) NON-DISPLAY PHONES Non-display phones do not have a Liquid Crystal Display (LCD).
1. Understanding Your Phone Table 1. Non-display phone features 8 # Feature Description 1 Message Waiting Indicator Indicates that you have a message. 2 PROG Key Used to program Flexible Function (FF) and onetouch keys, to adjust ringer volume, and to send a flash signal. Depending on the setup of your system, may also be used to transfer calls. 3 CONF Key Used to establish conference calls and to check FF key and one-touch features.
1. Understanding Your Phone SMALL-DISPLAY PHONES Small-display phones have a display containing two lines of text. Table 2 on page 9 describes the features (1-22 below) that are typical of small-display phones. Figure 2. Small-display phone Table 2.
1. Understanding Your Phone # Feature Description 5 Soft Keys Used to select speed dial directories or numbers. 6 PROG Key Used to program Flexible Function (FF) and onetouch keys, to adjust ringer volume, and to send a flash signal. Depending on the setup of your system, may also be used to transfer calls. 7 CONF Key Used to establish conference calls and to check FF key and one-touch features. 8 One-Touch Keys Used to make outside calls or to access system features.
1. Understanding Your Phone Changing the Default Display The MODE key enables you to change the software mode of the display from Default Mode (i.e., time and date) to Directory Mode (i.e., System Speed Dial [SSD], Personal Speed Dial [PSD], or Extension directories). The END key enables you to return the display to Default Mode. While in Directory Mode, the soft keys enable you to view either the SSD, PSD, or Extension directories.
1. Understanding Your Phone Figure 4. Messages received for small-display phone Number of messages Person that left the first message Figure 5. Reminder alarm for small-display phone Alarm time Alarm indicator Figure 6. Incoming outside call for small-display phone Incoming outside call ! " Outside line number Figure 7.
1. Understanding Your Phone 2. Press Variable Mode Key. 3. Replace the handset or press the ON/OFF key. To use Variable Mode on a small-display phone 1. After turning Variable Mode on, the display will reflect the programmed features during an intercom call, CO dial tone, trunk call, or after dialling a busy extension. 2. Press the > or < key next to the desired feature. LARGE-DISPLAY PHONES Large-display phones are distinguished by their large displays.
1. Understanding Your Phone Table 3. Large-display phone features # Feature 1 Message Waiting Indicator Indicates that you have a message. 2 Display Displays information about the phone’s status, menus, and dialling directories. 3 Soft Keys Used to select menus, directories, speed dial numbers, and to access call-handling features. 4 PROG Key Used to program FF and one-touch keys, to adjust ringer volume and to send a flash signal.
1. Understanding Your Phone # Feature Description 17 MEMORY Key Used to access speed dialling or enter account codes. 18 ON/OFF Key Used to make a call without lifting the handset or to turn the speaker on and off. 19 LINE Key Used to seize a free outside line. 20 VOLUME Key Used to adjust level of tones, background music, ringing, receiver volume, and display contrast. 21 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming.
1. Understanding Your Phone Understanding Display Information Display information indicates the status of the phone. However, this information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below. Figure 10. Idle condition for large-display phone (display default Extension ! # # ) # ! *+ ! ) *+ ! User name Figure 11.
1. Understanding Your Phone Figure 13. Incoming outside call for large-display phone Incoming outside call " ! ! # # ) # ! *+ ! ) *+ ! Outside line number Figure 14. Outside call in progress for large-display phone Outside call in progress ! #$ % & ! # # ) # ! *+ ! ) *+ ! Call duration Figure 15.
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2. Setting Up Your Phone Enter 9, then 2 to adjust the intercom ring tone. (The phone produces a tone.) 4. Press the VOLUME key. 5. Press the ON/OFF key. To adjust the display contrast of your phone Note: This task requires a display phone. 1. While the phone is idle, press the # key. 2. Press the VOLUME key several times as needed. SETTING UP FLEXIBLE FUNCTION KEYS You can set up Flexible Function (FF) keys to initiate system features or to assign specific extension numbers.
2. Setting Up Your Phone If . . . Then . . . **If you assign an extension number to an FF key, the FF key will light red when the extension is busy. It will light green when Do-Not-Disturb (DND)or Call Forwarding is set. In addition, you can pick up a call that is ringing or on hold at the extension by simply pressing the FF key when it is flashing. 5. Press the HOLD key. 6. Repeat steps 2-5 to program additional keys. 7. Replace the handset or press the ON/OFF key. To clear an FF key’s programming 1.
2. Setting Up Your Phone 4. Dial the phone number to be stored. 5. Press the HOLD key. 6. Replace the handset or press the ON/OFF key. To assign an SSD number to a one-touch key 1. Pickup the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the one-touch key to be programmed. 4. Press the MEMORY key. 5. Enter the SSD bin number to be programmed. 6. Press the HOLD key. 7. Replace the handset or press the ON/OFF key.
2. Setting Up Your Phone 3. Press the one-touch key to be checked. (Programmed data appears on the display.) 4. Replace the handset or press the ON/OFF key. SETTING UP SPEED DIALLING You can set up the following speed dial features using your phone’s one-touch or soft keys: • Speed dial numbers • Speed dial linking • Speed dial names Assigning and Deleting PSD Numbers You can assign frequently called numbers (or System Speed Dial [SSD] numbers) to your phone’s one-touch or soft keys.
2. Setting Up Your Phone • You can check PSD numbers or names that have been assigned to one-touch or soft keys. For more information, see “Checking Speed Dial Numbers” on page 36. Figure 16. One-touch and soft key numbering scheme 02:28 Thu NO V 14 Langford S 6 1 7 2 8 3 9 4 173 1 6 PROG 2 3 7 8 CONF 4 5 9 10 10 5 Small-display phone one-touch keys Large-display phone soft keys Table 4.
2. Setting Up Your Phone OR • Enter the Speed Dial Set/Clear code (default = 710). 3. Enter the PSD bin number (80-99). 4. Enter the phone number you want to be speed-dialled (maximum length = 16 characters). Remember to include the Intercom Level or MCO Code level code depending on how the system is set up. (Refer to the following table.) Table 5. Characters allowed when assigning PSD numbers To insert a . . . Enter/Press...
2. Setting Up Your Phone 5. Replace the handset or press the ON/OFF key. Assigning SSD Numbers Note: SSD numbers require system programming. SSD numbers are numbers that are frequently called by many different individuals at your location; such as a branch or corporate office, a package delivery service, or a travel agent. SSD numbers must be programmed from the attendant’s phone. Once programmed, they are available for everyone to use.
2. Setting Up Your Phone 4. Press the MEMORY key. 5. Enter the SSD bin number that contains the first part of the number to be dialled. (If a pause is required, press the REDIAL key.) 6. Repeat steps 4-5 (up to 5 more times) for each remaining SSD number to be linked. 7. Press the HOLD key when you are finished. 8. Replace the handset or press the ON/OFF key. To use a PSD key that links multiple speed dial numbers 1. If necessary, select the trunk group (9, 81-84) to access an outside line.
2. Setting Up Your Phone b. Use the bottom row of FF keys to define your selection. c. Repeat steps a-b as many times as necessary to enter the desired name. • Press the * key to erase an entry. • Press the # key to enter a space. (B) For a large-display phone (see Figure 18 on page 29 for an example): a. Press the appropriate soft key next to the desired row of letters. b. Use the bottom row of FF keys to define your selection. c. Repeat steps a-b as many times as necessary to enter the desired name.
2. Setting Up Your Phone Figure 17. Name assignment example - small-display phone To enter a D: a Press the first one-touch key from the left on the bottom row. b Press the fourth FF key from the left on the bottom row. To enter an o: c Press the third one-touch key from the left on the top row. d Press the third FF key from the left on the bottom row. a-f g-l m-r y-sp s-x abcdef ghijkl mnopqr A-F G-L M-R S-X Y- - ABCDEF GHIJKL MNOPQR STUVWX YZ.
2. Setting Up Your Phone Figure 18. Name assignment example - large-display phone To enter a D: a Press the first soft key on the top left. b Press the fourth FF key from the left on the bottom row. To enter an o: c Press the third soft key from the top right. d Press the third FF key from the left on the bottom row.
2. Setting Up Your Phone To delete a name assigned to a PSD number Notes: • This task requires a display phone. • You need to know the PSD bin number for the PSD number in order to delete an assigned name. To check the bin number for a key, see “Checking Speed Dial Numbers” on page 36. 1. Pick up the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 4. Enter 0 for the Name Assignment mode. 5. Press the ▼ VOLUME ▲ key until the desired PSD bin number (80-99) is displayed. 6.
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3. Placing Outside Calls To have a busy outside line call you back once it is open 1. Pick up the handset or press the ON/OFF key. 2. Attempt to access an outside line. 3. When you hear the busy tone, enter the Callback Request code (default = 3). 4. Press the ON/OFF key again and wait for the callback tone. (When the outside line is available, your phone rings and the FF key for the outside line flashes.) 5. Pick up the handset or press the ON/OFF key. 6. Dial the phone number.
3. Placing Outside Calls To enter a non-verified account code during a call 1. During a call, press the MEMORY key. 2. Press the # key. 3. Enter the Account Code (up to 10 digits). 4. Press the # key. Verified Account Codes Verified ID codes are required by extensions that have restrictions on placing outgoing calls (i.e., a specific code is required to place an outgoing call). To make an outside call that requires an account code 1. Pick up the handset or press the ON/OFF key. 2.
3. Placing Outside Calls 1. Pickup the handset or press the ON/OFF key. 2. Access an outside line. 3. Dial the phone number. 4. After hearing the busy tone, press the REDIAL key. (The phone continues to dial the busy number until the caller answers or the redial timer times out.) To cancel automatic repeat dialling 1. Replace the handset or press the ON/OFF key.
3. Placing Outside Calls 2. Press the soft key next to or . (The first two speed dial entries appear on the second line of the display.) 3. Scroll through the speed dial directory until the desired speed dial entry is displayed. (To display the next two entries, press the # key. To display the previous two entries, press the * key.) 4. Pick up the handset or press the ON/OFF key. 5. If necessary, access an outside line. 6. Press the soft key next to the desired speed dial entry to initiate dialling.
3. Placing Outside Calls 4. Enter the appropriate three digit speed dial bin number (PSD bins 80-99 or SSD bins 00-79 or 000-799). Checking Speed Dial Numbers After speed dial numbers have been assigned, you can check to see what number has been programmed by using soft keys or by entering the speed dial bin number. Note: The following tasks require a display phone.
3. Placing Outside Calls 4. Pick up the handset or press the ON/OFF key. 5. Press the CONF key. 6. Press the soft key next to the speed dial entry. (The speed dial number appears on the first line of the display. The speed dial bin number appears on the second line of the display, along with any name that has been assigned to the speed dial number.) To check speed dial entries by entering the speed dial bin number 1. Pick up the handset or press the ON/OFF key. 2. Press the CONF key. 3.
4. HANDLING INCOMING CALLS You can handle calls that reach your phone in a variety of ways: • Answer Calls (page 38) • Use Call Hold (page 38) • Transfer Calls (page 40) ANSWERING CALLS You can answer various types of calls using the following procedure: To answer a call 1. Pick up the handset or press the ON/OFF key. 2. Do one of the following: To answer . . . A call ringing at someone else’s phone Do the following . . . a. Press the flashing FF key. OR a.
4. Handling Incoming Calls Notes: • The Floating Hold feature assigns a Floating Hold number (001-576) to a specific FF key. By placing a call on hold using the Floating Hold key, you can retrieve the call from any phone that has an FF key that is assigned the same Floating Hold number or by simply entering the Floating Hold number. • Floating Hold requires system programming. • The EXT indicator flashes when you hold an internal call or an outside line that is not assigned to an FF key.
4. Handling Incoming Calls TRANSFERRING CALLS You can transfer a call to an open extension, a busy extension, or an outside line. These transfers can be either supervised or unsupervised. Note: If a transferred call is not answered within a specified time, the call rings again at the extension that transferred it. Supervised Transfers In a supervised transfer, you announce the call before transferring it. This allows you to give the recipient information about the call.
4. Handling Incoming Calls a. If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key. b. If On-hook Transfer is disabled for your extension, press the PROG key. Note: On-hook Transfer requires system programming. To transfer a call to a busy extension 1. While on a call, press the HOLD key. 2. Dial the extension number to which the call will be transferred. 3.
4. Handling Incoming Calls • Specified Group Pickup: You can pick up a call ringing to an extension in another extension group. To use Extension Group Pickup - All Calls 1. Lift the handset or press the ON/OFF key. 2. Enter the Extension Group Pickup- All Calls code (default=701). 3. Complete the call and replace handset or press the ON/OFF key. To use Extension Group Pickup - External Calls 1. Lift the handset and press the ON/OFF key. 2. Enter the Extension Group Pickup-External Calls code (default=702).
4. Handling Incoming Calls Trunk Group Pickup Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO incoming trunk group. To use Trunk Group Pickup 1. Lift the handset or press the ON/OFF key. 2. Enter the Trunk Group Pickup code (default=709). 3. Complete the call and replace the handset or press the ON/OFF key. Trunk Direct Pickup Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number. To use Trunk Direct Pickup 1.
4. Handling Incoming Calls CALL PARK You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call. There are two ways for an extension to park a call on the DBS. One way is to park the call at the receiving extension and to retrieve the call at another extension by dialling the park answer code plus the parking extension number.
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5. Communicating Within Your Office To call another extension using the soft keys on a large-display phone 1. From the Main Menu, press the soft key to the left of alphabetical entries are displayed.) ! . (10 2. Press the soft key to the left of the desired group of letters to display the first five extension entries. 3. Scroll through the extension directory until the desired extension entry is displayed. (To scroll forward, press the NEXT key. To scroll backwards, press the PREV key.) 4.
5. Communicating Within Your Office USING PAGING You can make both internal and external pages and announcements. Internal pages are made via the key telephone speakers and external pages are made through the speakers of an external paging system connected to the ICX system. When you issue a page, you specify a paging group so that your announcement is heard only on the phones that are members of that group. You can answer a page from any extension using the Meet-Me Answer feature.
5. Communicating Within Your Office MAKING ANNOUNCEMENTS TO BUSY EXTENSIONS Note: This feature requires system programming or a specific ICX configuration, and may not be available. For information, see your system administrator or ICX dealer. This feature (also known as Off-Hook Voice Announcement) allows you to make an announcement to a busy extension. If party you called is using a digital key telephone, the announcement is heard only by the called party, not by the other party he or she is talking to.
5. Communicating Within Your Office To transfer a call while making an announcement 1. While remaining on the line with the original party, press the HOLD key. 2. Dial the extension number. 3. When you hear a busy tone, press 8. 4. Make your announcement. 5. When you are connected to the called party, replace the handset or press the ON/ OFF key.
5. Communicating Within Your Office To forward . . . All incoming calls that ring an extension that doesn’t answer Do . . . Enter the appropriate Call Forwarding - No Answer Set code: • For your extension, enter 723 • For another extension, enter 743 3. If setting Call Forwarding for another extension, enter the number of the extension whose calls you are forwarding. Otherwise, proceed to step 4. 4. Enter the destination code: • If you are forwarding to another extension, enter the extension number.
5. Communicating Within Your Office To cancel Call Forwarding and DND for your extension in one step 1. Pick up the handset or press the ON/OFF key. 2. Enter the Cancel Call Forwarding - DND code (default = 7**). USING CAMP-ON (CALL WAITING) Camp-on (Call Waiting) allows you to send a call waiting tone to a busy extension indicating that they have a call waiting. You then “camp-on” or stay on the line until the party you are trying to reach answers the call.
5. Communicating Within Your Office 1. Do one of the following: To . . . Answer a call Do . . . a. After receiving an alert tone, replace the handset or press the ON/OFF key to end the first call. b. Lift the handset or press the ON/OFF key again to connect to the waiting call.. Toggle between two calls (using Broker’s Hold) a. After receiving an alert tone, press the HOLD key to put the first call on hold. b. Press the ON/OFF key to pick up the second call.
5. Communicating Within Your Office 1. Pick up the handset or press the ON/OFF key. 2. Do one of the following: To . . . Answer a callback request * Cancel a Message Waiting/ Callback request Do . . . Enter the Message Wait/Callback Set code (default = *6). Or, press the MSG key. • Phone automatically dials the extension that sent the callback request • Message lamp goes off when the call is answered Enter the Cancel Message Waiting/Callback code (default = *5).
5. Communicating Within Your Office 2. Do one of the following To cancel DND . . . Do . . . For your extension Enter the Cancel DND code (default = 720). For another extension a. Enter the Cancel DND Set by Other Phone code (default = 750). b. Dial the extension number. 3. Replace the handset or press the ON/OFF key.
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6. Using Additional Features USING OFF-HOOK MONITOR Off-Hook Monitor allows you to play a called or calling party’s voice through the speaker on your phone, even if you are using the handset. This allows a third party to hear both sides of a conversation. Note: Off-Hook Monitor does not activate your phone’s microphone. The party at the other end will hear only audio transmitted through your handset. To put a call on speaker 1. During a handset call, press the ON/OFF key.
6. Using Additional Features Note: This feature requires system programming and addition hardware (VB-44224 Telephone and VM-44101 Voice Recognition Adaptor). For more information, see your system administrator or ICX dealer. USING THE FLASH FEATURE You can send a signal to your phone to release an outside line by pressing the FL/R key or the PROG key. Once you press either key, your phone will either reseize the same outside line or switch to extension dial tone status.
6. Using Additional Features To establish an eight-party conference call 1. While on a call, press the HOLD key or the outside line key you are using. 2. Enter the 8-party Conference Set code (default = 788). 3. Press the HOLD key. 4. Access an outside line or dial the number of the extension you want to add to the call. 5. If you accessed an outside line, dial the number of the party you want to add to the call. Otherwise proceed to step 6. 6. Press the CONF key. (You are connected to the called party.
6. Using Additional Features To set a timed reminder (reminder alarm) 1. Pick up the handset or press the ON/OFF key. 2. Enter the Timed Reminder Set code (default = *31). 3. Enter the time, in 24 hour format, you want the timed reminder (alarm) to sound. (For example, 0100 = 1:00 am, 1200 = 1:00 pm) 4. Replace the handset or press the ON/OFF key. To cancel a timed reminder 1. Pick up the handset or press the ON/OFF key. 2. Enter the Cancel Timed Reminder code (default = *39). 3.
6. Using Additional Features Call Log Operation for a Small-display Phones You can view both the calling number information as well as the detailed information on each entry. In addition, you can outdial the displayed number or store the displayed number in a personal speed dial bin. To view, dial or store the call log entry for a small-display 1. Go off-hook or press ON/OFF. 2. Dial the Call Log feature code (default=CONF 96).
6. Using Additional Features Call Log Format for the Large-Display Phone You can view both the calling number information as well as the detailed information on each entry. In addition, you can outdial the displayed number or store the displayed number in a personal speed dial bin. To view, dial or store call log entry for a large-display phone 1. Go off-hook or press ON/OFF. 2. Dial the Call Log feature code (default=CONF 96).
6. Using Additional Features or press PROG, the speed dial bin number and press the right soft key to store the displayed number press the right EXEC key to outdial the displayed number. 7. To exit the Call Log, go on hook or press ON/OFF. WALKING CLASS OF SERVICE Walking Class of Service (COS) allows you to use your own calling privileges at another phone.
Appendix A. Dial Code List This appendix summarizes the most commonly used dial codes. Additional features may be programmed as described in Section 700 - Feature Operation. The table includes the following information: • Function - Lists the name of the function or feature • Fixed Dial Code - This dial code is hard-coded and cannot be changed. • Flexible Dial Code - This dial code can be used as a default or it can be customized.
Appendix A Function Fixed Dial Code (REDIAL + ) Flexible Dial Code Call Forward (All Calls): Cancel from another ext. *11 751 Call Forward (All/Busy/No Answer/DND): Clear *21 7** Call Forward (Busy): Set 72 + extension number 722 + extension number Call Forward (Busy): Cancel *15 732 + extension number Call Forward (Busy): Set from another ext. *16 742 Call Forward (Busy): Cancel from an other ext.
Appendix A Function Fixed Dial Code (REDIAL + ) Extension Call Extension number Extension Directory Name Assignment *41 Flexible Dial Code N/A Flash/Recall Key *39 Floating Hold: Answer *04 Headset Mode *35 Meet-Me Answer *30 ## Message Waiting (Callback): Cancel *07 *5 Message Waiting (Callback) *08 *6 Message Waiting Set at Busy Tone *51 Message Waiting Set at Ringback Tone *55 *27 762 Night 2 (for Built-In Voice Mail messages) *28 763 Off-Hook Voice Announce *70 Paging *
Appendix B. Customized PSD Bin Numbers This appendix contains a table for documenting the Personal Speed Dial (PSD) numbers that you assign to PSD bins on non-display phones. When making changes to PSD numbers, be sure to record the change in this following table. Table 7.
Index Numerics 3-party conference call 57 8-party conference call 58 A Accessing an outside line 31 using an FF key 31 using an outside line access code 31 Account Codes using 32 Account codes entering non-verfied codes before making a call 32 during a call 33 entering verfied ID codes 33 Non-verfied 32 Verfied ID codes 33 Additional Features using 55 Adjusting display 18 display contrast 19 sound 18 Alarms canceling timed/reminder 59, 60, 61, 62 setting timed/reminder 59 timed/reminder 58 Announcement to
Index 49 Call Forwarding canceling 51 using 49 Call hold broker’s hold 39 floating hold key 39 holding calls 39 using broker’s hold 39 retrieving 39 from a different extension than the one that placed call on hold 39 from broker’s hold 39 from extension that placed call on hold 39 using 38 Call transfer to a busy extension 41 Call Waiting answering a call waiting signal 51 automatically camping on a line 51 manaually camping on a line 51 using 51 Callback messages 52 responding to a callback request 52 sen
Index Deleting names assigned to PSD numbers 30 Deleting PSD Names 26 Deleting PSD Numbers 22 Dial code list 63, 66 Dialing speed dial numbers 34 entering speed dial bin number 35 using one-touch keys 34 using soft keys large-display phone 35 small-display phone 34 Direct outside line key 31 Display contrast adjustment 19 large 13 small 9 Display Information large-display phone 16 small-display phone 11 Displaying a directory large-display phone 15 Do-Not-Distrub (DND) canceling 53 setting up 53 Do-Not-Dis
Index O Off-hook monitor putting a call on speaker 56 using 56 Off-hook voice announcement answering 48 transferring calls with 48 One-touch keys assigning a feature code 21 assigning an SSD number 21 checking 21 progamming for outside phone number 20 setting up 20 Outside call breaking into 49 Outside calls placing 31 Outside line access code 31 Outside line key, direct 31 P Paging answering from any extension 47 meet-me answer 47 using 47 Personal Speed Dial (PSD) assigning PSD names to PSD number large
Index Speaker phone putting a call on 56 Speed dial numbers dialing 34 entering speed dial bin number 35 using one-touch keys 34 using soft keys large-display phone 35 small-display phone 34 Speed dialing checking numbers 36 entering speed dial numbers 37 using soft keys on large-display phone 36 using soft keys on small-display phone 36 setting up 22 Supervised call transfer 40 to another extension or outside number 40 Switching from tone to voice calling 46 System Speed Dial (SSD) chaining/linking to PSD
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