Operating instructions

Built-In ACD Supervisor Guide Section 521
ICX-40-521 (ACD 4.0) ICX (International) issued December 1999 56
Key Assignment
Assign the following keys to the Flexible Function (FF) keys of each
telephone (setting at installation work). You must not assign more or less than
one LOGIN or AVAILABLE key to one telephone:
• LOGIN (mandatory)
• UNAVAILABLE (mandatory)
• WORK UNIT COUNT (01-20: optional)
Setting
1. Press the
ON/OFF
key and
PROG
key.
2. Select a vacant
FF
key.
3. Press
REDIAL
key.
4. Select to feature code to assign.
5. Press
HOLD
key to store.
6. Press
ON/OFF
key to end.
Notice
1. If an
FF
key selected in setting 2 is not vacant (Pre-assigned), the
previous setting will be erased automatically.
2. To confirm an
FF
key assignment, press
ON/OFF-CONF-FF
key.
3. To delete an
FF
key assignment, skip procedures 3&4 of setting
procedure.
Feature Description
Fixed Feature Code
+ (additional digits to program
into key)
ACD-1 Log-In/Out Key
∗
#80
ACD-1 Work Unit Key
∗
#81 + (Work Unit 01-20)
ACD-1 Unavailable Key
∗
#82
ACD-1 Wrap Key
∗
#83
ACD-2 Log-In/Out Key
∗
#85
ACD-2 Work Unit Key
∗
#86 + (Work Unit 01-20)
ACD-2 Unavailable Key
∗
#87
ACD-1 Wrap Key
∗
#88
ACD Silent Monitor Key (two touch) 77+ desired extension
ACD Silent Monitor Key (one touch) 77