Operating instructions

Built-In ACD Supervisor Guide Section 521
ICX-45-521 (ACD 4.0) ICX (International) issued June 2000 49
4. Once the input data is validated, the data output starts. The
following screen appears while the output is in progress. To abort
output, see the section [MIS data output abort] of [Other
Features].
Other Features (Data Clear and Output Cancel)
O. MIS data clear
* This feature clears all MIS data.
1. From [MIS REPORT] screen, press the
soft
key
5
or
10
to select
[OTHERS].
2. The following screen appears. Press the
soft
key
3
or
8
to select
[MIS DATA CLEAR].
3. The following screen appears. To clear data, press
0
and
HOLD
keys. This starts data clear processing.
4. Once data clear is completed, the following screen appears.
Pressing the
soft
key
5
or
10
returns to [MIS REPORT MENU]
screen.
MIS OUTPUT !
AGENT GROUP 1
WORK UNIT COUNT
WEEKLY REPORT
MIS REPORT MENU
→
MIS REPORT MENU
←
AGENT REPORT
→
←
GROUP REPORT
→
←
SYSTEM REPORT
→
←
WORK UNIT
→
←
OTHERS
→
OTHERS
STATUS/CANCEL
→
MIS DATA CLEAR
→
MIS REPORT MENU
→
MIS DATA CLEAR:
PRESS 0 AND HOLD
KEY TO CLEAR ALL
MIS DATA
MIS REPORT MENU
→
MIS DATA CLEARED
MIS REPORT MENU
→