Operating instructions

Section 521 Built-In ACD Supervisor Guide
16 ICX (International) issued June 2000 ICX-45-521 (ACD 4.0)
Note:
If you press
soft
key
10
and select List at any of the above steps, the
List Mode screen is redisplayed.
Transfer Destination Voice Number
Outline
Sets the voice mail extension line number and access code corresponding to
the transfer destination voice mail number (1 to 4).
Operation
1. From [SUPERVISOR MENU] screen, press the
soft
key
3
or
8
to
select [CUSTOMIZE].
2. From [CUSTOMIZE MENU] screen, press the
soft
key
5
or
10
to
select [CALL HANDLING].
3. From [CALL HANDLING] screen, press the
soft
key
2
or
7
to
select [VM NUMBER].
4. The 4201 setting screen appears. Enter the extension number +
access code (max, 16 digits) using the 10-key pad, and press
HOLD
key to make setting. Each time the
HOLD
key is pressed,
the setting changes: 4201
→
4202
→
4203
→
4204.
5. To return to [CUSTOMIZE MENU] screen, press the
soft
key
5
or
10
.
CUSTOMIZE MENU
LINE REGIST.
→
SYSTEM ID
→
AGENT ID
→
GROUP SETTING
→
CALL HANDLING
→
SUPERVISOR MENU
SYSTEM INFO
→
MIS REPORT
→
CUSTOMIZE
→
CALL HANDLING
PROGRAM
→
VM NUMBER
→
CUSTOMIZE MENU
→
4201:
VM NUMBER 1
CUSTOMIZE MENU
→