Operating instructions

Index
Section521-ACD
Index-54
•
ICX (International) issued March 1999
576-35-521 (ACD 3.0)
FF1
System
FF2
Trunks
FF3
Extensions
FF4
FF-/Soft Keys
FF5
Groups
FF6
TRS/ARS
0
System
Configuration
FF7
Applications
FF8
Maintenance
Introduction
Appendix A
Appendix B
FF1
System
FF2
Trunks
FF3
Extensions
FF4
FF-/Soft Keys
FF5
Groups
FF6
TRS/ARS
0
System
Configuration
FF7
Applications
FF8
Maintenance
Introduction
Appendix A
Appendix B
Index
MIS Report Features...................................................34
MIS Report Operation.................................................37
MIS Report Outline.....................................................34
Monitoring ..................................................................31
O
Other Features (Data Clear and Output Cancel).........45
Output Cancel .............................................................45
Output of MIS Report Data.........................................39
P
Programming by Commands ......................................10
R
Recording
User Information.....................................................47
Registering Agent IDs.................................................27
Report Operation
MIS..........................................................................37
Report Outline
MIS..........................................................................34
S
Service Flow .................................................................7
Service Flow Details
Setting .....................................................................29
Setting on Service Flow Details..................................29
Specifications................................................................6
Supervisor Customization...........................................17
Supervisor Features.....................................................16
Supervisor ID
Changing .................................................................26
Supervisor Menu
Activating................................................................16
Supervisor Monitoring................................................31
System Report.............................................................43
T
Traffic Information .....................................................31
Transfer Destination Voice Number...........................15
Transferring Incoming Call Setting............................20
U
Unavailable.................................................................49
User Information Recording.......................................47
User Information Recording ID
Changing.................................................................26
W
Waiting Call................................................................32
Work Unit Count ..................................................43, 50