Operating instructions

Section 700 - Operation Chapter 3. System Features
ICX-35-700 ICX (International), issued March/1998 71
To use a Voice Mail Transfer key:
Once a call is sent to the voice mail, after the voice mail answers, the system sends the VM Transfer
ID 1 or 2 + the extension number (BLF/DSS, Directory or dialled number).
Hardware Requirements
•N/A
Considerations
• The VM/TRF key can be assigned to any key phone, DSS/72 or EM/24. The VM/TRF key
cannot be assigned to a one-touch key.
• The VM/TRF key can be used to transfer intercom as well as trunk calls to a voice mailbox.
• The Voice Mail Transfer ID codes are assigned in the Maintenance Programming section. Up to
ten digits can be stored.
• The system responds to key operations during the transfer in the following ways:
• Pressing the FL/R key cancels the VM/TRF and returns intercom dial tone to the user.
When the VM/TRF is cancelled, the incoming call is still connected but is on hold.
• If a valid key (trunk key or second DSS key, for example) is pressed, the VM/TRF is
cancelled and the operation invoked by the key is performed.
• If an invalid key (REDIAL, for example) is pressed, the VM/TRF is cancelled, and the
user receives busy tone.
• Once VM/TRF is pressed, the user can dial up to 10 digits before completing the transfer.
3. Press the FF key to be assigned as the Voice Mail Transfer
key.
4. Press
REDIAL
and 74nnnn (VM Transfer Key 1) where
nnnn is the voice mail extension number
or
Press
REDIAL
and 75nnnn (VM Transfer Key 2) where
nnnn is the voice mail extension number
8. Press the
HOLD
key.
9. Replace the handset or press the
ON/OFF
key.
Action Result
1. Lift the handset or press the
ON/OFF
key to answer the
incoming call.
Connected to caller
2. Press the
VM/TRF
(1 or 2) key . System places caller on hold
3. Press the DSS/BLF key, dial an extension number or select
the extension from the extension directory on the large dis-
play telephone.
4. Replace the handset or press the
RELEASE
,
ON/OFF
, or
PROG
key.
Action Result